F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure two (2) of four (4) residents (Resident
1 and Resident 4) were treated with respect and dignity when Resident 1 had to wait 20 minutes to be
assisted to the toilet, and Resident 4 was not provided appropriate size adult diapers, not assisted to the
toilet, and not changed and left to lie in bed in her wet adult diaper, clothes and linen. These failures made
Resident 1 feel like she was not important and Resident 4 often wet and smelling of urine.
Findings:
During an interview on 11/29/23, at 3:46 p.m., Resident 1 stated she was admitted to the facility because
she fell and broke her hip. Resident 1 stated she needed assistance with transfer from bed to chair, and to
toilet. Resident 1 stated it is acceptable to wait 10 minutes, but she sometimes has incontinence (loss of
control) of urine and had to wait 20 minutes to be assisted to the toilet. Resident 1 stated she felt like an old
shoe (not important) when she must wait to be cleaned 3-4 times a week. Resident 1 stated it happens on
all shifts.
A review of Resident 1 ' s Quarterly Minimum Data Set (MDS - a federal comprehensive assessment tool to
enable health workers to identify residents care needs) dated 11/12/23, indicated, she was admitted to the
facility on [DATE] for seizure disorder, malnutrition, anxiety, and asthma amongst other medical condition.
She had a Basic Interview for Mental Status (BIMS - a mandatory tool used to screen and identify the
cognitive condition of residents) score of 11 suggesting she was moderately impaired cognitively. Resident
1 was occasionally incontinent of urine and required substantial/maximal assistance to stand from sitting
position, and partial/moderate assistance to transfer from bed-to-chair and toilet.
During an interview on 11/29/23, at 4:02 p.m., Licensed Nurse A stated three (3) to five (5) minutes is the
best response time to help. Licensed Nurse A stated, when tied up they can take longer but 20 minutes is
not acceptable. When residents are made to wait longer, they can mess/or soil their clothes, fall, make them
feel undignified, and embarrassed.
During an interview on 11/30/23, at 9:48 a.m., Resident 3 stated she will speak for her roommate, who laid
in her bed wet of urine for hours. Resident 3 stated her roommate would get up from bed and she would
see her roommate ' s wet back. Resident 3 stated staff on the night shift was not checking on her. Resident
3 stated she can smell the urine before her roommate gets changed. Resident 3 felt bad for her roommate,
she wanted something to be done to help her. Resident 3 stated her roommate ' s daughter got upset one
time when she visited and found her mother wet.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
056300
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056300
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Rehabilitation & Wellness Center, LP
2885 Harris Street
Eureka, CA 95503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
A review of Resident 3 ' s admission MDS dated [DATE], indicated, she was admitted on [DATE] with a
BIMS score of 12 suggesting she had moderately impaired cognition.
During an interview on 11/30/23, at 10:33 a.m., Certified Nursing Assistance (CNA B) stated, this morning
Resident 4 ' s bed was dry, but last week he remembered Resident 4 ' s bed was wet when he checked at
7:15 a.m. CNA B stated he was only assigned to this patient today and last week.
During an interview on 11/30/23, at 11:07 a.m., Resident 4 ' s daughter stated, during her visits she found
her mom wet several times, wearing adult briefs too big for her. Resident 4 ' s daughter thought her mother '
s urine leaked on the sides when she urinates. Resident 4 ' s daughter stated she had tried to tell the
nurses at the facility about it and the nurses had responded they will remind the CNA ' s about it. Resident 4
' s daughter thinks her mother needed to be assisted to the restroom as she does not realize she is wet or
needs to go to the restroom.
During an observation on 11/30/23, at 11:11 a.m., Resident 4 was walking towards the back hallway of the
facility with a Physical Therapist. Resident 4 was wearing pants and notable was her bulky-looking
backside.
During an interview on 11/30/23, at 11:18 a.m., Resident 4 confirmed the CNAs who worked evening shift
did not check on her or sometimes they do, but she was surprised when she gets up her back was wet, and
she would feel cold. Resident 4 stated the morning shift cleaned and changed her wet bed.
A review of Resident 4 ' s admission MDS dated [DATE], indicated she was admitted [DATE], for multiple
sclerosis, malnutrition, and asthma among other medical conditions. Resident 4 ' s BIMS score was 11
indicating she had moderately impaired cognition. Resident 4 was frequently incontinent of both bladder
and bowel, required partial/moderate assistance to safely get on and off the toilet and did not reject care or
ADL assistance. A review of the Activities of Daily Living (ADL) documentation for Resident 4 from 11/24/23
to 11/30/23 indicated, she was accompanied to the rest room only once per shift to either provide set-up,
supervision, partial/moderate assistance, or get on or off the toilet by herself. Except for 11/25/23 and
11/26/23, there was no documentation she was helped by the evening shift during the early mornings until
1 minute before shift ends at 7 a.m.
During an observation of Resident 4 ' s closet on 11/30/23, at 11:20 a.m., CNA B was asked to show the
adult diaper supply of the resident. CNA B found medium size diapers in the closet. The rest room also had
medium size pull ups (adult diapers meant to be worn like a regular underwear). CNA B stated he will check
in the storage room to find small size pull ups for the resident.
During an interview on 11/30/23, at 11:27 p.m., Licensed Nurse C stated he worked evenings and was
aware of Resident 3 and Resident 4 ' s concerns. Licensed Nurse C stated he had been getting his CNAs
to check on Resident 4 at least Q 2 hours.
During a conference with the facility Administrator and Assistant Director of Nursing (ADON) on 11/30/23 at
12:04 p.m., the ADON stated she and Resident 4 ' s daughter has always spoken about Resident 4 during
her visits. She was surprised Resident 4 ' s daughter had not mentioned her concern to her. When asked
how they ensure the residents are provided the appropriate care supplies like the correct size adult diapers,
the Administrator stated they do not have a policy or system to follow how sizes of adult diapers are
determined, the CNAs usually know their assigned residents and obtain appropriate briefs for them. The
Administrator stated they may have bigger sizes on stock and some brands have bigger sizes but they will
check to ensure they have enough small size briefs for residents
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056300
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056300
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Rehabilitation & Wellness Center, LP
2885 Harris Street
Eureka, CA 95503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
needing them.
Level of Harm - Minimal harm
or potential for actual harm
A review of the facility policy titled: Resident rights, revised 1/1/12, indicated, to promote and protect the
rights of all residents at the facility, and employees are to treat all residents with kindness, respect, and
dignity and honor the exercise of the residents ' rights.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056300
If continuation sheet
Page 3 of 3