F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the call light device was within reach
and answered in a timely manner for one of four sampled residents (Resident 65). These deficient practices
had the potential to result in Resident 65 not being able to have their needs met leading to potential
resident harm or injury.
Residents Affected - Few
Findings:
A review of Resident 65's admission Record indicated the resident was admitted to the facility on [DATE]
with diagnoses including chronic respiratory failure (a serious condition that occurs when the lungs have
difficulty getting enough oxygen into the blood), poly neuropathy (a disease that affects the peripheral
nerves, causing weakness, numbness, and pain in similar areas on both sides of the body), acute
embolism (a life-threatening condition that occurs when a blood clot or other foreign object blocks a
pulmonary artery), gastrostomy (G-Tube, a tube inserted through the abdomen that delivers nutrition
directly to the stomach), neuromuscular dysfunction of the bladder (a condition where the nerves and
muscles controlling the bladder are not functioning properly due to damage to the brain, spinal cord,
tracheostomy (an opening created at the front of the neck so a tube can be inserted into the windpipe to
help you breathe), and dysphagia (difficulty swallowing).
A review of Resident 65's Minimum Data Set (MDS, a federally mandated resident assessment tool) dated
10/2/2024, indicated the resident had moderately impaired cognition (some problems with a person's ability
to think, remember, use judgement, and make decisions). The MDS indicated Resident 65 was dependent
on help for oral hygiene, toileting hygiene, showering/bathing self, upper/lower body dressing, putting
on/taking off footwear, and personal hygiene.
During an interview on 12/9/2024 at 9:33 AM, Resident 65 was observed lying in bed, with their call light
observed on the bedside table, away from the resident's reach. Resident 65 stated that sometimes the
nurses did not come to her room when she calls. Resident 65 stated she Calls for help by yelling hello,
hello, but they don't always come. Resident 65 stated sometimes she needs cleaned or her mouth is dry
and would like some water, but when she calls she had to wait for the staff for an hour. Resident 65 stated
sometimes the staff come to the room and sometimes not. Resident 65 stated she yelled for help because
she had trouble pressing the call light because she was not strong enough.
During an observation on 12/9/2024 at 9:36 AM, Resident 65's call light alarmed. Three staff were observed
passing by Resident 65's room, the three staff members were observed looking inside the resident's room
but did not enter.
During a concurrent observation and interview on 12/9/2024 at 9:46 AM, Certified Nursing Assistant
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 29
Event ID:
056311
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
(CNA) 3 was observed passing by Resident 65's room. CNA 3 did not answer Resident 65's call light. CNA
3 stated they saw the Resident 65's call light on but did not enter room because the resident does not use
the call light. CNA 3 stated they were familiar with Resident 65 and had taken care of the resident before.
CNA 3 confirmed Resident 65's call light was not within reach, but stated the resident did not like the call
light on her bed because the volume of the TV was too loud, and the resident could not press it. CNA 3
stated Resident 65 would benefit from an adaptable call light. CNA 3 stated when staff see a call light on,
they were supposed to check on the resident if they need anything, they were not supposed to pass a room
with a call light on it because the resident may need emergent help.
During an interview on 12/12/2024 at 3:17 PM, the Director of Nursing (DON) stated staff were to answer
call lights as soon as possible; 10 minutes was too long of a time for the resident to wait for assistance. The
DON stated if the resident's call light was on, the staff should not be passing room with a call light. The
DON stated the call light should always be within the resident's reach. The DON stated if the resident
cannot press the call light the facility had other methods for the resident to use like an adaptive call light or
a bell. The DON stated there was a potential for residents to be waiting a long period of time for help and a
risk for the resident's to not have the needs met immediately especially if it was an emergency.
A review of the facility's policy and procedure titled, Call Light System, dated 11/26/2024, indicated All
caregivers in acute and subacute care areas are required to respond to call lights promptly to meet patient
needs and prevent any potential harm. For paraplegic patients/residents, education should be tailored to
their specific needs and physical abilities.
Call lights must be responded to within 5 minutes of activation. In critical care areas or for high-acuity and
paraplegic patients/residents, response time should be as immediate as possible. All caregivers must
prioritize the prompt response to call lights from paraplegic patients/residents to ensure their safety,
comfort, and dignity and due to their heightened dependency on caregivers from mobility and other needs.
The policy indicated the first available staff member, regardless of patient's/resident's assigned caregiver,
should respond to the call light. Ensure the call light is within reach of the patient/resident at all times. When
out of bed, the call light will be placed in such ways as to be available to the patient/resident whether they
be on a chair or wheelchair. For paraplegic patient/resident, ensure adaptive call light device is positioned
correctly at all times. Respond with courtesy and respect within 5 minutes. Turn off call light as soon as
possible.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 2 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0636
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every
12 months.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to complete and submit the Minimum Data Set (MDS, a
federally mandated resident assessment tool) upon discharge for one of 17 sampled residents (Resident
62). This deficient practice had the potential to negatively affect the provision of necessary care and
services for Resident 62.
Findings:
A review of Resident 62's admission Record indicated the facility admitted the resident on 3/21/2024 with
diagnoses including chronic respiratory failure (a serious condition that occurs when the lungs have
difficulty getting enough oxygen into the blood), cachexia (a general state of ill health involving great weight
loss and muscle loss), tracheostomy (an opening created at the front of the neck so a tube can be inserted
into the windpipe to help you breathe), gastrostomy (g-tube - an opening to the stomach from the
abdominal wall made surgically for the introduction of food), dependence on respirator (dependence on a
respirator (a serious medical condition that occurs when a patient requires mechanical ventilation to
breathe), and dysphagia (difficulty swallowing).
A review of Resident 62's MDS dated [DATE], indicated the resident had severely impaired cognitive skills
for daily decision making. The MDS further indicated Resident 62 was dependent on help for oral hygiene,
toileting hygiene, showering/bathing themselves, lower body dressing, putting on/taking off footwear, and
personal hygiene.
A review of Resident 62's electronic health record (EHR) indicated there were no other MDS assessments
completed for the resident after 7/18/2024. The EHR further indicated Resident 62 was discharged from the
facility on 9/25/2024.
During a concurrent interview and record review on 12/12/2024 at 2:24 PM, Resident 62's EHR was
reviewed with MDS Coordinator (MDSC) 1. MDSC 1 stated he was responsible for completing and
submitting the MDS to the Centers for Medicare and Medicaid Services (CMS). MDSC 1 stated Resident
62 was discharged home on 9/25/2024 and a MDS assessment was not completed for Resident 62 when
they were discharged . MDSC 1 stated they were supposed to complete and submit a MDS assessment
upon Resident 62's discharge, but it was missed and should have been completed. MDSC 1 stated the
discharge MDS should have been done and submitted within 14 days.
During an interview on 12/12/2024 at 3:20 PM, the Director of Nurses (DON) stated a MDS assessment
should be completed within one week of the resident's discharge and submitted to CMS in 14 days. The
DON stated there was a potential for the resident to not have their condition followed up on and receive
necessary care if the MDS assessment was not completed and submitted timely.
A review of a CMS document titled, Long-Term Care Facility Resident Assessment Instrument 3.0 User's
Manual, dated 10/2024, indicated Nursing homes are required to submit Omnibus Budget Reconciliation
Act (OBRA) required Minimum Data Set (MDS) records for all residents in Medicare or Medicaid certified
beds regardless of the payer source. For all non-admission OBRA and PPS assessments, the MDS
completion date must be no later than 14 days after the Assessment Reference Date (ARD). For a
Quarterly, Significant Correction to Prior Quarterly, Discharge or PPS assessment, encoding must occur
within 7 days after the MDS completion date. Submission Time Frame for MDS Records, Discharge
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 3 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0636
Assessment. Submit by MDS Assessment Completion Date + 14 days.
Level of Harm - Minimal harm
or potential for actual harm
A review of the facility's policy and procedure titled, Coding Procedure, Sub Acute, dated 1/24/2024,
indicated to use the patient information while the patient is in house to determine the diagnoses for the
MDS and to be in compliance with regulatory agencies for timely completion of the medical record.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 4 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to maintain the correct Low Air Loss
Mattress (LALM, a mattress designed to distribute the patient's body weight over a broad surface area and
help prevent skin breakdown) settings for one of three sampled residents (Resident 10). This deficient
practice had the potential to lead to poor circulation (reduced blood flow to various body parts) and cause a
pressure injury (also known as pressure ulcer, localized skin and soft tissue injuries that form because of
prolonged pressure and shear, usually exerted over bony prominences) for Resident 10.
Residents Affected - Few
Findings:
A review of Resident 10's admission Record indicated the facility admitted the resident on 7/24/2024 with
diagnoses that included anoxic brain damage (an injury to the brain caused by a lack of oxygen to the
brain), neuromuscular dysfunction (a condition that affects the muscles, nerves, or the communication
between them causing muscle weakness), epilepsy (a brain disorder that causes people to have recurring
seizures, abnormal electrical brain activity), pressure ulcer of the sacral (tailbone area) region stage 4 (the
most severe stage, where the wound extends through all layers of skin, damaging underlying muscle,
tendon, or bone, often exposing these structures with visible tissue loss and a high risk of infection),
tracheostomy (an opening created at the front of the neck so a tube can be inserted into the windpipe to
help you breathe), gastrostomy (G-Tube, a tube inserted through the abdomen that delivers nutrition
directly to the stomach), and dependence on a respirator (a serious medical condition that occurs when a
patient requires mechanical ventilation to breathe).
A review of the Physician's Order dated 7/27/2024 indicated Resident 10 was to have a LALM for wound
management, to monitor the LALM for functioning and the correct setting every day shift.
A review of the Resident 10's Minimum Data Set (MDS, a federally mandated resident assessment tool)
dated 9/20/2024 indicated the resident was dependent on help for oral hygiene, toileting hygiene,
showering/bathing self, upper/lower body dressing, putting on/taking off footwear, and personal hygiene.
The MDS indicated Resident 10 was at risk of developing pressure ulcers. The MDS further indicated
Resident 10 had one stage 4 pressure ulcer and had a pressure reducing device for a bed.
A review of Resident 10's Care Plan revised on 9/27/2024, indicated the resident was at risk for delayed
wound healing, wound regression (return to a worse state), infection due to immobility, fragile skin, history
of healed pressure ulcer on their sacral area, type 2 diabetes (a long-term condition in which the body has
trouble controlling blood sugar and using it for energy), and anemia (a condition where the body does not
have enough healthy red blood cells). The care plan indicated a goal for Resident 10's wound to respond to
treatment for 30 days. The care plan further indicated an intervention for Resident 10 to have a LALM.
A review of Resident 10's Weight and Vitals Summary indicated the resident's weight of 104.1 pounds (lbs.)
on 12/7/2024.
During a concurrent observation, interview, and record review, on 12/11/2024 at 7:59 AM with Licensed
Vocational Nurse (LVN) 5, Resident 10 was observed lying in bed on a K-4oem Aire-Float LALM. LVN 5
stated that the settings for the LALM was based on the resident's weight. LVN 5 reviewed Resident 10's
weight on 12/7/2024. LVN 5 stated Resident 10 weighed 104.1 lbs. LVN 5 stated Resident 10 was on a
LALM with settings set at 3 for 140 lbs. LVN 5 stated Resident 10's LALM was on the wrong
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 5 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
setting. LVN 5 stated the resident's LALM should be at a setting of two for 105 lbs. LVN 5 stated Resident
10 was on a LALM to help prevent pressure ulcers. LVN 5 further stated there could be a potential for the
LALM to not be effective in helping prevent pressure ulcers if it was at the wrong settings.
During an interview on 12/12/2024 at 3:18 PM, the Director of Nursing (DON) stated the LALM settings
were determined by the resident's weight. The DON stated the LALM was used to help prevent skin
breakdown. The DON stated there was a potential for the LALM to not be effective in preventing skin
breakdown if it was not at the right settings for Resident 10's weight.
A review of the undated manual titled, Operating Instructions K-3 & K-4 Elite & OEM Series, indicated
Press the Patient Set-up key and follow the on screen instructions to set the patient height's and weight.
Patient comfort settings will be automatic when done with settings. To exit automatic patient comfort
settings, press the Soft or Firm pressure comfort keys to adjust comfort pressure manually.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 6 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure its residents with or without limited range of motion
(ROM - movement of the joints) received appropriate treatment and services to increase, prevent, or
maintain the ROM mobility for two of three sampled residents (Resident 6 and 72).
-The facility failed to provide Resident 6 with Restorative Nursing Aide program (RNA, nursing aide program
that help residents to maintain their function and joint mobility) treatments for passive range of motion
(PROM, movement at a given joint with full assistance from another person) exercises on both lower
extremities (BLE, hip, knee, ankle, feet) five times a week, both upper extremities (BUE, shoulder, elbow,
wrist and hand) five times a week, and bilateral knee and elbow splints five times a week for three to four
hours as ordered by the physician.
-The facility failed to provide Resident 72 with RNA treatment for PROM on BUE and BLE five times a
week, bilateral elbow splints five times a week for three to five hours, right knee splint five times a week for
three to four hours, and bilateral hand splints five days a week for a maximum of four hours as ordered by
the physician.
This deficient practice had the potential to cause further decline in functional mobility, ROM, and quality of
life for Residents 6 and 72.
Findings:
a. A review of Resident 6's admission Record indicated the resident was originally admitted to the facility on
[DATE] with diagnosis including anoxic brain injury damage (occurs when the brain is completely deprived
of oxygen, which results in brain cell death) and dependent on ventilator (when a patient cannot breathe
independently and requires a mechanical ventilator [machine that helps people breathe]).
A review of Resident 6's physician's order dated 8/23/2023 indicated RNA to perform PROM exercises to
the left lower and upper extremity once daily five times a week or as tolerated, the right lower and upper
extremity once daily five times a week or as tolerated and to apply left and right elbow splint, once daily
three to four hours a day for five times a week or as tolerated.
A review of Resident 6's care plan revised 3/28/2024 indicated the resident had a need for restorative
nursing related to resident was at risk for developing contracture or decrease in ROM. The interventions
included RNA to apply bilateral elbow and knee splints three to four hours a day for five times a week or as
tolerated and RNA to perform PROM bilateral upper and lower extremities once daily five times a week or
as tolerated.
A review of Resident 6's physician's order dated 5/11/2024 indicated RNA to apply bilateral knee splints
once daily three to four hours a day for five times a week or as tolerated.
A review of Resident 6's Minimum Data Set (MDS- a federally mandated resident assessment tool) dated
10/8/2024 indicated the resident's cognition (the ability to think and process information) was severely
impaired. The MDS indicated Resident 6 was dependent (helper does all of the effort) with toileting, shower,
oral, and personal hygiene. The MDS indicated Resident 6 had impairment on both
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 7 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
sides of the lower and upper extremity, received restorative nursing programs, and received five days of
passive range of motion and six days of splint or brace assistance.
A review of Resident 6's Joint Mobility assessment dated [DATE] indicated the resident maintained
assessed mobility without new changes and would continue the RNA program.
Residents Affected - Some
A review of Resident 6's Restorative Nursing Assistant Documentation for October 2024 indicated the
resident did not receive PROM to the BUE and BLE and bilateral elbow and knee splints on 10/8, 10/10,
10/11, and 10/12/2024.
A review of Resident 6's Restorative Nursing Assistant Documentation for November 2024 indicated the
resident did not receive PROM to the BUE and BLE and bilateral elbow and knee splints on 11/14 11/16/2024, 11/19, 11/22, and 11/23/2024.
A review of Resident 6's Restorative Nursing Assistant Documentation for December 2024 indicated the
resident did not receive PROM to the BUE and BLE and bilateral elbow and knee splints on 12/1, 12/3 and
12/4/2024.
During a concurrent interview and record review, on 12/12/2024 at 9:51 AM with the Director of Nursing
(DON), Resident 6's Restorative Nursing Assistant Documentation for October 2024, November 2024, and
December 2024 were reviewed. The DON stated and confirmed Resident 6 was on the RNA program for
the following: PROM to the BLE and BUE extremity once daily five times a week or as tolerated and
bilateral knee and elbow splints once daily three to four hours a day for five times a week or as tolerated.
The DON stated the x on the Restorative Nursing Assistant Documentation meant the resident did not
receive RNA service on that day. The DON confirmed two treatments for the week of 10/6/2024, one
treatment for the week of 11/10/2024 and 11/17/2024, and one treatment for the week of 12/1/2024 were
missed. The DON stated it was important the resident received the ordered RNA treatment to prevent
decline in mobility and contractures.
A review of the facility's policy and procedure (P&P) titled, Range of Motion/Joint Mobility Management,
dated 10/2024, indicated the therapist would develop the RNA program appropriate to the resident's
identified needs and in the event there was no RNA available, CNA and charge nurse were responsible to
carry out the program for continuity of care.
A review of the facility's undated job description titled, CNA/Restorative Nurse Assistant, indicated the RNA
implements and incorporates restorative activities across the continuum by effectively communicating with
physicians, staff, and other disciplines. The job description indicated the CNA/RNA provides
positioning/splinting equipment for appropriate patients and monitors correct use of the equipment and
performs ROM, strengthening exercises and ambulation for residents in the RNA Program.
b. A review of Resident 72's admission Record indicated the resident was originally admitted to the facility
on [DATE] with diagnosis including traumatic subdural hemorrhage (bleeding near your brain that can
happen after a head injury) with loss of consciousness and dependent on ventilator (when a patient cannot
breathe independently and requires a mechanical ventilator [machine that helps people breathe]).
A review of Resident 72's physician's order dated 7/25/2024 indicated RNA to perform PROM exercises to
the BLE an BUE once daily five times a week or as tolerated, and RNA to apply bilateral elbow splints once
daily three to four hours a day for five times a week or as tolerated.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 8 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
A review of Resident 72's physician's order dated 8/17/2024 indicated RNA to apply right knee splint once
daily three to four hours a day for five times a week or as tolerated and RNA to don (put on) bilateral hand
splints five times a week for a maximum of four hours.
A review of Resident 72's MDS dated [DATE] indicated the resident was in a persistent vegetative state (a
chronic condition where a person appears to be awake but shows no signs of awareness of their
surrounding). The MDS indicated Resident 72 was dependent (helper does all of the effort) with toileting,
shower, oral, and personal hygiene. The MDS indicated Resident 72 had impairment on both sides of the
lower and upper extremity. The MDS indicated Resident 72 received restorative nursing programs and had
received five days of passive range of motion and splint or brace assistance.
A review of Resident 72's Joint Mobility assessment dated [DATE] indicated the resident had maintained
assessed mobility without new changes. The assessment indicated Resident 72 would continue the RNA
program.
A review of Resident 72's Restorative Nursing Assistant Documentation for October 2024 indicated the
resident did not receive PROM to the BUE extremities, bilateral elbow splints, right knee splint, and bilateral
hand splints on 10/8, 10/10, 10/11, 10/12/2024.
A review of Resident 72's Restorative Nursing Assistant Documentation for November 2024 indicated the
resident did not receive PROM to the BUE and BLE extremities, bilateral elbow splints, right knee splint,
and bilateral hand splints on 11/14 - 11/16/2024.
A review of Resident 72's Restorative Nursing Assistant Documentation for November 2024 indicated the
resident did not receive PROM to the BUE extremities and bilateral elbow splints on 11/19, 11/20, 11/22,
and 11/23/2024.
A review of Resident 72's Restorative Nursing Assistant Documentation for November 2024 indicated the
resident did not receive PROM to the BLE extremities, bilateral hand splints, and right knee splint on 11/19,
11/22, and 11/23/2024.
A review of Resident 72's Restorative Nursing Assistant Documentation for December 2024 indicated the
resident did not receive PROM to the BUE and BLE extremities, bilateral elbow splints, right knee splint,
and bilateral hand splints on 12/1, 12/3, and 12/4/2024.
A review of Resident 72's care plan revised 12/12/2024 indicated the resident had a need for restorative
nursing related to resident was at risk for developing contracture or decrease in ROM. The interventions
included RNA to perform PROM bilateral upper and lower extremities once daily five times a week or as
tolerated and bilateral elbow splints five times a day for three to five hours or as tolerated.
During a concurrent interview and record review on 12/12/2024 at 10:13 AM with the Director of Nursing
(DON), Resident 72's Restorative Nursing Assistant Documentation for October 2024, November 2024, and
December 2024 were reviewed. The DON stated and confirmed Resident 72 was on the RNA program for
the following: PROM to the BLE and BUE extremity once daily five times a week or as tolerated, bilateral
elbow splints three to five hours a day for five times a week or as tolerated, right knee splint for three to four
hours daily for five times a week or as tolerated, and bilateral hand splint five days a week for a maximum
of four hours. The DON stated the x on the Restorative Nursing Assistant Documentation meant the
resident did not receive RNA service on that day. The DON confirmed the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 9 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
following treatments for October 2024 were missed: two treatments for the week of 10/6/2024 for the order
of PROM to the BUE, hand splints, elbow splints, and R knee splint, three treatments for the week of
10/6/2024 for the order for PROM to the BLE.
The DON confirmed for November 2024 the following treatment were missed: one treatment for the order of
PROM to the BUE and BLE extremities, bilateral elbow splints, right knee splint, and bilateral hand splints
on the week of 11/10/2024, two treatments for BUE extremities and bilateral elbow splints on the week of
11/17/2024, and one treatment for BLE extremities, bilateral hand splints, and right knee splint on the week
of 11/17/2024. The DON confirmed for December 2024 the following treatments were missed: one
treatment for PROM to the BUE and BLE extremities, bilateral elbow splints, right knee splint, and bilateral
hand splints on the week of 12/1/2024. The DON stated it was important the resident received the ordered
RNA treatment to prevent decline in mobility and contractures.
During an interview on 12/12/2024 at 12:15 PM, RNA 1 stated when the CNA's were short staffed, RNA's
get pulled to do the CNA work. RNA 1 stated it happened often (cannot say how often) and when he had
gotten pulled to do CNA work, he could not do his RNA work. RNA 1 stated it was important for the
residents to receive RNA treatment to maintain the mobility and prevent contracture.
A review of the facility's policy and procedure (P&P) titled, Range of Motion/Joint Mobility Management,
dated 10/2024, indicated the therapist will develop RNA program appropriate to the resident's identified
needs and in the event there was no RNA available, CNA and charge nurse were responsible to carry out
the program for continuity of care.
A review of the facility's undated job description titled, CNA/Restorative Nurse Assistant, indicated the RNA
implements and incorporates restorative activities across the continuum by effectively communicating with
physicians, staff, and other disciplines. The job description indicated the CNA/RNA provides
positioning/splinting equipment for appropriate patients and monitors correct use of the equipment and
performs ROM, strengthening exercises and ambulation for residents in the RNA Program.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 10 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure residents environment remained free
of accident hazards for two of two sampled residents (Resident 1 and 66). Resident 1 and 66, who had
diagnosis of epilepsy (a chronic brain disorder that causes seizures, which are abnormal electrical activity
in the brain) did not have padded side rails. This deficient practice may result in injuries during a seizure (a
disorder in which nerve cell activity in the brain is disturbed, causing seizures/convulsions) if bed side rail
remained unpadded.
Findings:
a. A review of Resident 1's admission Record indicated the resident was originally admitted to the facility on
[DATE] with diagnoses including epilepsy and anoxic brain damage (occurs when the brain is completely
deprived of oxygen, which results in
brain cell death).
A review of Resident 1's physician's order dated 4/1/2024 indicated padded side rails x 2 for seizure
precaution every shift.
A review of Resident 1's Minimum Data Set (MDS- a federally mandated resident assessment tool) dated
9/27/2024, indicated the resident was severely impaired in cognitive skills for daily decision making, and
was dependent (helper does all the help) on staff for activities of daily living.
A review of Resident 1's care plan revised on 10/9/2024 indicated the resident had a seizure disorder and
was at risk for injury. The intervention included padded side rails x 2 for seizure precaution.
During a concurrent observation and interview on 12/9/2024 at 9:38 AM with Licensed Vocation Nurse 4
(LVN) in Resident 1's room, LVN 4 stated and confirmed Resident 1 had one padded side rail on her bed
and needed two padded side rails, per the physician's order. LVN 4 stated Resident 1 had padded side rails
for seizure precaution, and it was important to have two padded side rails to prevent injury during a seizure.
During an interview on 12/11/2024 at 1:53 PM, the Director of Nursing (DON) stated seizure precautions
included padded side rails and elevating the head of the bed. The DON stated it was important that
residents with a history of seizure or epilepsy had padded side rails for safety. The DON stated there was a
risk for injury when a resident had a seizure, and the side rails were not padded.
b. A review of Resident 66's admission Record indicated the resident was originally admitted to the facility
on [DATE] with diagnoses including epilepsy and anoxic brain damage (occurs when the brain is completely
deprived of oxygen, which results in brain cell death).
A review of Resident 66's physician's order dated 6/17/2024 indicated may use padded side rails x 2 for
seizure precaution.
A review of Resident 66's MDS dated [DATE], indicated the resident was severely impaired in
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 11 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
cognitive skills for daily decision making, and was dependent (helper does all the help) from the staff for
activities of daily living.
A review of Resident 66's care plan revised on 9/30/2024 indicated the resident had a diagnosis of seizure
disorder. The intervention included padded side rails x 2 for seizure precaution.
Residents Affected - Few
During a concurrent observation and interview on 12/9/2024 at 10:41 AM with Licensed Vocational Nurse 3
(LVN 3) in Resident 66's room, LVN 3 stated and confirmed Resident 66 had one padded side rail on her
bed. LVN 3 stated Resident 66 had padded side rails for seizure precautions. LVN 3 stated it was important
the resident had two padded side rails to provide protection from injury during a seizure, per the physician's
order.
A review of the facility's policy and procedure (P&P) titled, Seizure Management and Precautions-Chalet,
dated 12/12/2024, indicated the purpose was to ensure the safety of residents during seizure activity. The
policy indicated seizure precautions included padding the side rails, as applicable.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 12 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and
provide appropriate care for a resident with a feeding tube.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure two of two sampled residents
(Resident 44 and 46), who are fed by enteral means, received appropriate treatment and services.
-For Resident 44 who was receiving nutrition by gastrostomy tube (GT - a flexible tube surgically inserted
through the abdomen into the stomach for feeding, fluid, and medication administration), the resident's
head of the bed was not elevated more than 30 degrees while the tube feeding was on.
-For Resident 46, the gastrostomy tube dressing was not dated. This deficient practice placed Resident 44
at risk for aspiration (inhaling small particles of food or drops of liquid into the lungs) that can lead to lung
problems such as pneumonia; and had the potential to cause infection to Resident 46.
Findings:
A review of Resident 44's admission Record indicated the resident was originally admitted to the facility on
[DATE] with diagnoses including gastrostomy (surgical procedure that creates an opening in the abdomen
and inserts a feeding tube into the stomach), quadriplegia (paralysis from the neck down, including legs,
and arms, usually due to a spinal cord injury), and chronic respiratory failure with hypoxia (condition that
occurs when the lungs cannot get enough oxygen into the blood).
A review of Resident 44's physician's order dated 12/20/2022 indicated to keep the head of the bed
elevated 30 to 45 degrees at all times when consuming enteral feeding every shift.
A review of Resident 44's physician's order dated 11/21/2023 indicated enteral feed every shift GT: Jevity
1.5 (a high-protein, fiber-fortified formula) at 38 cc/hr for 22 hours.
A review of Resident 44's physician's order dated 11/21/2023 indicated water flushing at 27 ml/hr for 22
hours via continuous feeding pump.
A review of Resident 44's Minimum Data Set (MDS- a federally mandated resident assessment tool) dated
10/18/2024, indicated the resident was severely impaired in cognitive skills for daily decision making. The
MDS indicated Resident 44 had a feeding tube while a resident and 51% or more of the proportion of total
calories were received through parental or tube feeding.
A review of Resident 44's care plan revised on 10/27/2024 indicated the resident required tube feeding of
Jevity 1.5 (a high-protein, fiber-fortified formula) at 38 cc/hr for 22 hours. The intervention included the head
of the bed elevated 45 degreed during and 30 minutes after tube feed.
During a concurrent observation and interview on 12/9/2024 at 10:01 AM with Licensed Vocational Nurse 3
(LVN 3) in Resident 44's room, LVN 3 confirmed Resident 44's tube feeding was on at 38 cc/hr and the
resident's bed was elevated at 25 degrees. LVN 3 stated the head of the bed should be elevated more than
30 degrees during tube feeds because there was a risk for aspiration.
During an interview on 12/11/2024 at 12:35 PM, the Director of Nursing (DON) stated when a resident's
tube feeding was on, the head of the bed should be elevated between 30 to 45 degrees. The DON
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 13 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
stated it was important the head of the bed was elevated while on tube feed to prevent aspiration.
Level of Harm - Minimal harm
or potential for actual harm
b. A review of Resident 46's admission Record dated 3/4/2024, indicated the resident had diagnoses
including anoxic brain injury (when the brain is deprived of oxygen for an extended period, causing
damage), dysphagia (swallowing difficulties), and gastrostomy tube.
Residents Affected - Few
A review of Resident 46's History and Physical (H&P), dated 10/9/2024, the resident had severe
encephalopathy (brain function is damaged).
A review of MDS dated [DATE], indicated Resident 46 was dependent on staff for eating, oral hygiene,
toileting hygiene, shower, upper body dressing, lower body dressing, putting on/taking off footwear, and
personal hygiene.
A review of the physician's (MD) order for Resident 46 dated 4/18/2024, indicated daily GT site dressing
change and as needed when soiled.
A review of Resident 46's care plan, reviewed on 10/24/2024, indicated to remain free of complications
related to tube feeding.
During an interview on 12/10/2024 at 2:40 PM, Licensed Vocational Nurse 5 (LVN 5) stated she did daily
dressing changes for the residents to check skin dryness, crust formation, GT site skin irritation, infection
from leaks and changes the dressing with date and initials.
During a concurrent observation and interview on 12/10/2024 at 3:45 PM with LVN 5 in Resident 46's room,
Resident 46's GT tube site dressing did not indicate a date or initials for when and who completed the
treatment. LVN 5 stated the current dressing did not have a date and initials. LVN 5 further stated, without
the date and initials, the dressing change could have potentially been skipped and cause complications.
During an interview on 12/12/2024 at 3:45 PM the Director of Nursing (DON) stated when performing GT
site care, the dressing should be dated and initialed by the nurse. The DON stated it was important to date
and initial a dressing change to validate when it was last done. The DON stated dressing changes with a
date placed prevents infection in the residents.
A review of the facility's policy and procedure (P&P) titled, Enteral Feeding Tubes (Insertion, Feedings,
Discontinuation), revised 12/2024, indicated patients with nasogastric / enteral tubes will receive daily
insertion site care, including assessment and prevention measures to prevent redness, excoriation, or any
other alteration in skin /mucous membrane integrity.
A review of the facility's P&P titled, Enteral Feeding Tubes (Insertion, Feedings, Discontinuation, revised
11/28/2018 indicated the purpose was to reduce or prevent the risk of aspiration related to gastric residual
volumes. The policy indicated management and care of the patient receiving tube feedings included
maintaining the head of the bed at least 30 degrees, unless contraindicated (reduces the risk of aspiration).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 14 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in
charge on each shift.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide adequate and sufficient nursing staff to ensure
Restorative Nursing Aide program (RNA, nursing aide program that help residents to maintain their function
and joint mobility) treatments and services were completed for two of two sampled residents (Residents 6
and 72) as indicated on the physician's order. This deficient practice had the potential to decrease the
residents' range of motion and mobility, which could affect the residents' overall function.
Cross Reference to F688
Findings:
a. A review of Resident 6's admission Record indicated the resident was originally
admitted to the facility on [DATE] with diagnoses including anoxic brain injury damage (occurs when the
brain is completely deprived of oxygen, which results in brain cell death) and dependent on ventilator (when
a patient cannot breathe independently and requires a mechanical ventilator [machine that helps people
breathe]).
A review of Resident 6's physician's order dated 8/23/2023 indicated RNA to perform passive range of
motion (PROM, movement at a given joint with full assistance from another person) exercises to the left
lower and upper extremity once daily five times a week or as tolerated, to perform PROM exercises to the
right lower and upper extremity once daily five times a week or as tolerated, and to apply left and right
elbow splint, once daily three to four hours a day for five times a week or as tolerated.
A review of Resident 6's care plan revised 3/28/2024 indicated the resident had a need for restorative
nursing related to resident was at risk for developing contracture or decrease in range of motion (ROM movement of the joints). The interventions included RNA to apply bilateral elbow and knee splints three to
four hours a day for five times a week or as tolerated and RNA to perform PROM bilateral upper and lower
extremities once daily five times a week or as tolerated.
A review of Resident 6's physician's order dated 5/11/2024 indicated RNA to apply bilateral knee splints
once daily three to four hours a day for five times a week or as tolerated.
A review of Resident 6's Minimum Data Set (MDS- a federally mandated resident assessment tool) dated
10/8/2024 indicated the resident's cognition (the ability to think and process information) was severely
impaired. The MDS indicated Resident 6 was dependent (helper does all of the effort) with toileting, shower,
oral, and personal hygiene. The MDS indicated Resident 6 had impairment on both sides of the lower and
upper extremity. The MDS indicated Resident 6 received restorative nursing programs and had received five
days of passive range of motion and six days of splint or brace assistance.
A review of Resident 6's Joint Mobility assessment dated [DATE] indicated the resident had maintained
assessed mobility without new changes. The assessment indicated Resident 6 would continue the RNA
program.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 15 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
A review of Resident 6's Restorative Nursing Assistant Documentation for October 2024 indicated the
resident did not receive PROM to bilateral lower extremities (BLE, hip, knee, ankle, feet) and bilateral upper
extremities (BUE, shoulder, elbow, wrist and hand) and bilateral elbow and knee splints on the following
dates 10/8, 10/10 - 10/12/2024.
A review of Resident 6's Restorative Nursing Assistant Documentation for November 2024 indicated the
resident did not receive PROM to the BUE and BLE and bilateral elbow and knee splints on 11/14 11/16/2024, 11/19, 11/22 and 11/23/2024.
A review of Resident 6's Restorative Nursing Assistant Documentation for December 2024 indicated the
resident did not receive PROM to the BUE and BLE and bilateral elbow and knee splints on 12/1, 12/3 and
12/4/2024.
During a concurrent interview and record review on 12/12/2024 at 9:51 AM with the Director of Nursing
(DON), Resident 6's Restorative Nursing Assistant Documentation for October 2024, November 2024, and
December 2024 were reviewed. The DON stated and confirmed Resident 6 was on the RNA program for
the following: PROM to the BLE and BUE extremity once daily five times a week or as tolerated and
bilateral knee and elbow splints once daily three to four hours a day for five times a week or as tolerated.
The DON stated the x on the Restorative Nursing Assistant Documentation meant the resident did not
receive RNA service on that day. The DON confirmed the following treatments were missed: two treatments
for the week of 10/6/2024, one treatment for the week of 11/10/2024 and 11/17/2024, and one treatment for
the week of 12/1/2024. The DON stated it was important the resident received the ordered RNA treatment
to prevent decline in mobility and contractures.
During a concurrent interview and record review on 12/12/2024 at 10:39 AM with the DON, the Nursing
Staffing Assignment and Sign-In Sheet for October 2024, November 2024, and December 2024 were
reviewed. The DON stated and confirmed for October 2024 there were two RNA's on the following dates:
10/6 - 10/8/2024, 10/10 - 10/12/2024. The DON confirmed for November 2024 there were two RNA's on the
following dates: 11/10, 11/11, 11/13, 11/15 - 11/17/2024, 11/20, 11/21, and 11/23/2024 and one RNA on
the following dates: 11/19 and 11/22/2024. The DON confirmed for December 2024 there were two RNA's
on the following dates: 12/1, 12/2, 12/5, and 12/6/2024 and no RNA on 12/4/2024. The DON stated one to
two RNA's were not enough staff for residents to receive RNA treatment. The DON stated there should be
three RNA's to ensure there was one RNA for each station to ensure that the residents received RNA
treatment. The DON stated when certified nurse assistants (CNA) call off, RNA's were pulled from the RNA
assignment to perform CNA duties. The DON stated it was important to have enough RNA's to ensure the
residents received RNA treatment to prevent decline in mobility.
During an interview on 12/12/2024 at 12:15 PM, RNA 1 stated there should be three RNA's so there was
one RNA assigned to each station. RNA 1 stated when the CNA's are short staffed, RNA's get pulled to do
the CNA work. RNA 1 stated it happened often (cannot say how often) and when he has gotten pulled to do
CNA work, he could not do his RNA work. RNA 1 stated two RNA's are not enough to provide RNA
treatment to all the residents. RNA 1 stated it was important for the residents to receive RNA treatment to
maintain the mobility and prevent contracture.
A review of the facility's policy and procedure (P&P) titled, Staffing Projection Process, revised 12/2024,
indicated the DON and the Administrator will establish nursing hours and make adjustments to meet
resident needs.
b. A review of Resident 72's admission Record indicated the resident was originally admitted to the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 16 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
facility on [DATE] with diagnosis including traumatic subdural hemorrhage (bleeding near your brain that
can happen after a head injury) with loss of consciousness and dependent on ventilator (when a patient
cannot breathe independently and requires a mechanical ventilator [machine that helps people breathe]).
A review of Resident 72's physician's order dated 7/25/2024 indicated RNA to perform PROM exercises to
the BLE an BUE once daily five times a week or as tolerated, RNA to apply bilateral elbow splints once
daily three to four hours a day for five times a week or as tolerated.
A review of Resident 72's physician's order dated 8/17/2024 indicated RNA to apply right knee splint once
daily three to four hours a day for five times a week or as tolerated, and RNA to don (put on) bilateral hand
splints five times a week for a maximum of four hours.
A review of Resident 72's Restorative Nursing Assistant Documentation for October 2024 indicated the
resident did not receive PROM to the BUE extremities, bilateral elbow splints, right knee splint, and bilateral
hand splints on 10/8, 10/10, 10/11, or 10/12/2024.
A review of Resident 72's MDS dated [DATE] indicated the resident was in a persistent vegetative state (a
chronic condition where a person appears to be awake but shows no signs of awareness of their
surrounding). The MDS indicated Resident 72 was dependent (helper does all of the effort) with toileting,
shower, oral, and personal hygiene. The MDS indicated Resident 72 had impairment on both sides of the
lower and upper extremity. The MDS indicated Resident 72 received restorative nursing programs and had
received five days of passive range of motion and splint or brace assistance.
A review of Resident 72's Restorative Nursing Assistant Documentation for November 2024 indicated the
resident did not receive PROM to the BUE and BLE extremities, bilateral elbow splints, right knee splint,
and bilateral hand splints on 11/14 - 11/16/2024, did not receive PROM to the BUE extremities and bilateral
elbow splints 11/19, 11/20, 11/22, or 11/23/2024 and did not receive PROM to the BLE extremities, bilateral
hand splints, and right knee splint on 11/19, 11/22, or 11/23/2024.
A review of Resident 72's Joint Mobility assessment dated [DATE] indicated the resident maintained
assessed mobility without new changes. The assessment indicated Resident 72 would continue the RNA
program.
A review of Resident 72's Restorative Nursing Assistant Documentation for December 2024 indicated the
resident did not receive PROM to the BUE and BLE extremities, bilateral elbow splints, right knee splint,
and bilateral hand splints on 12/1, 12/3 and 12/4/2024.
A review of Resident 72's care plan revised 12/12/2024 indicated the resident had a need for restorative
nursing related to resident was at risk for developing contracture or decrease in ROM. The interventions
included RNA to perform PROM bilateral upper and lower extremities once daily five times a week or as
tolerated and bilateral elbow splints five times a day for three to five hours or as tolerated.
During a concurrent interview and record review on 12/12/2024 at 10:13 AM with the Director of Nursing
(DON), Resident 72's Restorative Nursing Assistant Documentation for October 2024, November 2024, and
December 2024 were reviewed. The DON confirmed Resident 72 was on the RNA program for the
following: PROM to the BLE and BUE extremity once daily five times a week or as tolerated, bilateral elbow
splints three to five hours a day for five times a week or as tolerated, right knee splint for
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 17 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
three to four hours daily for five times a week or as tolerated, and bilateral hand splint five days a week for a
maximum of four hours. The DON stated the x on the Restorative Nursing Assistant Documentation meant
the resident did not receive RNA service on that day. The DON confirmed the following treatments for
October 2024 were missed: two treatments for the week of 10/6/2024 for the order of PROM to the BUE,
hand splints, elbow splints, and R knee splint, three treatments for the week of 10/6/2024 for the order for
PROM to the BLE.
The DON confirmed for November 2024 the following treatment were missed: one treatment for the order of
PROM to the BUE and BLE extremities, bilateral elbow splints, right knee splint, and bilateral hand splints
on the week of 11/10/2024, two treatments for BUE extremities and bilateral elbow splints on the week of
11/17/2024, and one treatment for BLE extremities, bilateral hand splints, and right knee splint on the week
of 11/17/2024. The DON confirmed for December 2024 the following treatments were missed: one
treatment for PROM to the BUE and BLE extremities, bilateral elbow splints, right knee splint, and bilateral
hand splints on the week of 12/1/2024. The DON stated it was important the resident received the ordered
RNA treatment to prevent decline in mobility and contractures.
During a concurrent interview and record review on 12/12/2024 at 10:39 AM with the DON, the Nursing
Staffing Assignment and Sign-In Sheet for October 2024, November 2024, and December 2024 were
reviewed. The DON confirmed for October 2024 there were two RNA's on 10/6 - 10/8/2024, 10/10 10/12/2024. The DON confirmed for November 2024 there were two RNA's on 11/10, 11/11, 11/13, 11/15 11/17, 11/20, 11/21, and 11/23/2024 and one RNA on 11/19 and 11/22/2024. The DON confirmed for
December 2024 there were two RNA's on 12/1, 12/2, 12/5 and 12/6/2024 and no RNA on 12/4/2024. The
DON stated one to two RNA's were not enough staff for residents to receive RNA treatment. The DON
stated there should be three RNA's to ensure there was one RNA for each station to ensure that the
residents received RNA treatment. The DON stated when certified nurse assistants (CNA) call off, RNA's
were pulled from the RNA assignment to perform CNA duties. The DON stated they were working on hiring
more RNA's. The DON stated it was important to have enough RNA's to ensure the residents received RNA
treatment to prevent decline in mobility.
During an interview on 12/12/2024 at 12:15 PM, RNA 1 stated there should be three RNA's so there was
one RNA assigned to each station. RNA 1 stated when the CNA's were short staffed, RNA's get pulled to
do the CNA work. RNA 1 stated it happens often (cannot say how often) and when he has gotten pulled to
do CNA work, he could not do his RNA work. RNA 1 stated two RNA's were not enough to provide RNA
treatment to all the residents. RNA 1 stated it was important for the residents to receive RNA treatment to
maintain the mobility and prevent contracture.
A review of the facility's policy and procedure (P&P) titled, Staffing Projection Process, revised 12/2024,
indicated the DON and the Administrator will establish nursing hours and make adjustments to meet
resident needs.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 18 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to complete an annual Sub Acute Registered Nurse (SARN, a
health professional who provides care and treatment for chronically hospitalized patients in their home or
skilled nursing facility [a place that provides short or long-term medical and rehabilitation care for people
who need more care than they can get at home]) competency assessment (an ongoing process of initial
development, maintenance of knowledge and skills) for one of six sampled staff members (Registered
Nurse [RN] 2). This deficient practice had the potential to affect the quality-of-care facility residents receive
causing potential resident harm.
Findings:
During a concurrent interview and record review on 12/12/2024 at 11:14 AM, RN 2's employee file was
reviewed with Human Resources (HR) 1. HR 1 stated RN 2 had their last SARN competency assessment
on 3/21/2023. HR 1 stated RN 2 did not have a SARN competency assessment on file for 2024.
During a concurrent interview and record review on 12/12/2024 at 2:28 PM, RN 2's SARN competency
assessment dated [DATE] was reviewed with the Director of Nursing (DON). The DON confirmed that RN 2
did not have a SARN competency assessment dated after 3/21/2023. The DON stated competencies were
done annually. The DON stated RN 2 was due to have their competency check done on 3/21/2024. The
DON stated competency checks were done to ensure staff can correctly perform nursing skills and tasks
such as passing medication and suctioning. The DON stated there was a potential for the quality of care the
residents to receive to be affected if the nursing staff do not have an annual SARN competency
assessment performed.
A review of the facility's policy and procedure titled, Competency assessment dated [DATE], indicated
Competency - The integration of knowledge, skills, and abilities to ensure effective job performance.
Competency is validated by demonstration of observable and measurable behaviors which are critical to
ensure successful performance. Competency is demonstrated by the ability to successfully perform the
expectations of one's job. Department Competencies - Competencies specific to a department. Typically the
department head and leadership are responsible for developing these competencies with assistance from
the Education department based on the patient population to the specific area. All staff and contractors who
interact with patient will demonstrate competency as required by regulatory standards, e.g. the Joint
Commission, state, federal, and hospital policy. All departments must have a process to evaluate staff
competency at the time of hire and ongoing for the duration of their employment, Ongoing Competency
Assessment, Each supervisor/manager/admin director will be responsible for ensuring that the competency
of all employees is assessed, maintained, demonstrated, and improved continually. Any deficiencies noted
will be reviewed by management with the employee on a continuous basis, or as needed. At least annually,
nursing services patient care personnel shall receive a written performance evaluation. The evaluation shall
include, but is not limited to, measuring individual performance against established competency standards.
Admin Directors/Managers/Supervisors are responsible for: Maintaining full and complete files that include
annual competency assessment.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 19 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on interview and record review, the facility failed to ensure that their policy on drug disposition
(process of returning or destroying unused medications) designated the person responsible for performing
the dispositions and the person serving as the witness. The facility's policy also indicated the facility should
be in compliance with state and federal laws, however, the policy did not refer to the correct regulation.
Findings:
During an interview on 12/10/2024 at 3:13 PM, Registered Nurse (RN) 1 stated a nurse performs the
disposition of discontinued medications that did not belong to the class of controlled substances
(medications that the use and possession of are controlled by the federal government). RN 1 stated the
process did not require a witness.
A review of the facility's policy and procedures titled, Discontinued Medications in the Chalet (last revised
8/2019) indicated discontinued medications are disposed or destroyed in compliance with state and federal
laws. This policy did not indicate the process and the person responsible for performing the drug
disposition.
During an interview on 12/10/2024 at 3:36 PM, the facility pharmacist (Pharm 2) stated the facility policy did
not denote who should perform the non-controlled drug disposition and who would serve as witness. Pharm
2 stated the policy referred to a California Code of Regulations, section 73369, which was incorrect. Pharm
2 confirmed the regulation reference should be section 72371 for the disposition of drugs.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 20 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
Based on interview and record review, the facility failed to clarify the physician's orders for Creon (a
prescription medicine used to treat people who cannot digest food normally because their pancreas does
not make enough enzymes) as recommended by the facility's pharmacy consultant during the monthly
medication regimen review for one of two sampled residents (Resident 45), who was taking the medication
for pancreatic insufficiency (a condition that occurs when the pancreas can't produce enough digestive
enzymes to break down food, causing symptoms of abdominal discomfort). This deficient practice had the
potential to place Resident 10 at increased risk of experiencing symptoms such as diarrhea, pain in the
abdomen, bloating, and excessive gas.
Findings:
A review of resident 45's admission Record indicated the facility re-admitted the resident on 8/19/2022 with
diagnoses that included chronic respiratory failure (a serious condition that occurs when the lungs have
difficulty getting enough oxygen into the blood) with hypoxia (a condition where the body's tissues do not
receive enough oxygen), type 2 diabetes (a long-term condition in which the body has trouble controlling
blood sugar and using it for energy), morbid obesity (a disorder that involves having too much body fat,
which increases the risk of health problems), gastrostomy (G-Tube, a tube inserted through the abdomen
that delivers nutrition directly to the stomach), tracheostomy (an opening created at the front of the neck so
a tube can be inserted into the windpipe to help you breathe), heart failure (condition in which the heart
muscle is unable to pump enough blood to meet the body's needs for blood and oxygen), dependence on
the ventilator dependence on a respirator (a serious medical condition that occurs when a patient requires
mechanical ventilation to breathe), and gastro-esophageal reflux disease (GERD, a condition in which the
stomach contents move up into the esophagus)
A review of the Physician's Order dated 4/5/2023 indicated Resident 45 was to receive Creon 24000-76000
units one capsule orally three times a day for pancreatic insufficiency. The order did not specify Creon was
to be given before meals.
A review of Resident 45's Minimum Data Set (MDS, a federally mandated resident assessment tool) dated
11/8/2024, indicated the resident was cognitively intact (had the ability to think, red, learn, remember,
reason, express thoughts, and make decisions). The MDS indicated Resident 45 was dependent on help for
toileting hygiene, showering/bathing self, lower body dressing, putting on/taking off footwear. The MDS
indicated Resident 45 required substantial/maximal assistance for oral hygiene, upper body dressing. The
MDS further indicated Resident 45 required partial/moderate assistance with personal hygiene.
A review of Resident 45's Document titled, Chalet Concurrent Medication Regimen Review, dated
11/14/2024, indicated a recommendation from the pharmacy to clarify the resident's Creon order to include
before PO (by mouth) meals.
A review of Resident 45's Medication Administrator Record dated 12/1 - 12/10/2024 indicated the resident
received 30 doses of Creon and did not indicate if Creon was given before meals.
During a concurrent interview and record review on 12/11/2024 at 12:38 PM, Resident 45's Chalet
Concurrent Medication Regimen Review dated 11/14/2024 was reviewed with the Director of Nursing
(DON).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 21 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
The DON stated the document indicated to clarify Resident 45's Creon order to include before PO meals.
The DON confirmed Resident 45's physician's order for Creon had not been updated or clarified to include
before PO meals. The DON stated the recommendation was received from the pharmacy on 11/14/2024
and should have been clarified by nursing staff as soon as possible. The DON stated there was a potential
for Creon to not be as effective and cause stomach discomfort for Resident 45.
Residents Affected - Few
During a concurrent interview and record review on 12/11/2024 at 12:43 PM, Resident 45's Chalet
Concurrent Medication Regimen Review dated 11/14/2024 was reviewed with the Director of Pharmacy
(Pharm 2). Pharm 2 stated the pharmacy will make the recommendation and then it was given to the
charge nurse and DON who would act upon the recommendation. Pharm 1 stated the recommendation
should be acted upon as soon as possible within 14 days. Pharm 1 stated Resident 45's recommendation
for Creon to be clarified to include before PO meals was not fulfilled. Pharm 1 stated Creon was an enzyme
that should be given before meals to help aid in digestion.
A review of the facility's policy and procedure titled, Medication Regimen Review, Chalet, revised 10/2024
indicated the Medication Regimen Review consists of a review and analysis of prescribed medication
therapy and medication use review, including nursing documentation of medication ordering and
administration. The Consultant Pharmacist reviews the medication regimen of each resident on admission
and at least monthly. Monthly medication reviews are conducted to ensure that every resident's medications
are clinically necessary and appropriate for their treatment. Findings and recommendations are reported to
the Administrative Director of the Chalet Sub Acute, the Director of Nursing or designee, the attending
physician, and the Medical Director. Nursing Documentation Review: The Consultant Pharmacist provides a
written report to the Administrative Director of Chalet and the Director of Nursing within ten working days of
review. Nursing personnel provide a written response to the review within two weeks after the report is
received. A copy of the report is kept by the facility until the nurse's response is returned. Nursing staff
response to the report is provided to the Consultant Pharmacist for review and then filed by the facility. The
facility maintains copies of completed reports on file for three years.
A review of the Medication Guide for Creon revised 2/2024, indicated Creon is a prescription medication
used to treat people who cannot digest food normally because their pancreas does not make enough
enzymes. Always take Creon with a meal or snack and enough liquid (water, juice, breast milk, for formula)
to swallow Creon completely, the most common side effects of Creon include, blood sugar increase
(hyperglycemia) or decrease hypoglycemia, pain in your stomach, frequent or abnormal bowel movements,
gas, vomiting, dizziness, sore throat, and cough.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 22 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, interview, and record review, the facility failed to ensure the medication error rate
would not be five (5) percent or greater. The facility had three errors out of 25 opportunities for the wrong
time, which produced an error rate of 12%. This deficient practice had the potential of increased risks for
adverse effect and / or worsening of resident's health condition.
Residents Affected - Some
Findings:
During an observation on 12/10/2024 at 10:34 AM, a licensed vocational nurse (LVN) 2 was pouring
medications in preparation of a medication administration for Resident 59. At 10:57 AM, there were 14
medications poured in medicine cups on top of the medication cart. Eleven (11) of the 14 medications were
in tablet forms and LVN 2 started crushing those medications individually and added 10 milliliters of water
to each medicine cup to dissolve the crushed medication powder. At 11 AM, LVN 2 checked the placement
of Resident 59's gastrostomy tube (aka G-tube, a tube inserted through the belly that brings nutrition and
medication directly to the stomach) and proceeded to start medication administration. At 11:25 AM, LVN 2
completed the administration of Resident 59's medications.
During an interview on 12/10/2024 at 1:29 PM, the Director of Nursing (DON) stated the aforementioned
administration of Resident 59's 14 medications were due at 9 AM. The DON stated each LVN assigned to
pass medications had an average of 10 residents assigned. The DON agreed it would take an average of
roughly 30 minutes to prepare and administer 10 medications via G-tube; therefore, approximately 300
minutes per LVN to complete the medication administrations assigned in the morning. The DON stated 300
minutes equals to 5 hours.
During an interview on 12/10/2024 at 1:56 PM, the facility pharmacists presented a facility nursing
in-service reference that defined non-time critical meds. During a concurrent review of the facility policy and
procedures, Standard Medication Administration Times, indicated Non-Time-critical scheduled medications:
all medications early or delayed administration of which within a specified range of either 1 or 2 hours
should not cause harm or result in suboptimal therapy or pharmacological effect. All Non-time-critical
scheduled medications prescribed more frequently than daily but no more frequently than every 4 hours will
be administered within 1 hour before or after the scheduled time.
During an interview on 12/10/2024 at 2 PM, the facility pharmacist stated medications with dosing schedule
more frequently than once daily, should be administered within 1 hour, before or after the scheduled time.
During an interview on 12/10/2024 at 2:29 PM, the DON stated three of the Resident 59's aforementioned
14 medications, that were administered around 11 AM, were given at more than one hour late. Those
medications were Eliquis (a medication to prevent blood clot from forming), carvedilol (a medication to treat
certain heart condition and high blood pressure), and famotidine (a medication to prevent or treat certain
gastrointestinal issues).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 23 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, interview, and record review, the facility failed to prevent three (3) significant wrong
time errors for 1 of 2 residents (Resident 59) observed during medication administration observations. This
deficient practice had the potential of adverse effects on resident's health condition.
Residents Affected - Some
Findings:
(Refer to F-755)
A review Resident 59's admission record indicated the admission date was on 10/13/2023 with diagnoses
included chronic respiratory (breathing) failure with hypoxia (lack of oxygen), acute embolism (obstruction
or blockage in a blood vessel) and of deep veins thrombosis (DVT, blood clots blocking veins or arteries) of
left upper extremity, hypertension (high blood pressure), and atherosclerotic heart disease (a condition that
occurs when plaque builds up in the walls of arteries which can lead to serious health problems).
During an observation on 12/10/2024 at 11:25 AM, a licensed vocational nurse (LVN 2) completed the
administration of Resident 59's 14 medications.
During an interview on 12/10/2024 at 1:29 PM, the Director of Nursing (DON) stated the aforementioned
administration of Resident 59's 14 medications given at 11 AM were due at 9 AM, 3 of 14 were significant
medication, two hours after it was due.
A review of the Physician's Order for Eliquis (brand name of apixaban, a medication to prevent blood clot
from forming), dated 10/13/2023 at 10:57 PM, indicated to give apixaban 5 milligrams (mg, unit to measure
mass) via gastrostomy tube (aka G-tube, a tube inserted through the belly that brings nutrition and
medication directly to the stomach) to Resident 59 two times a day.
A review of Resident 59's physician's order dated 10/13/2023 at 10:57 PM, for carvedilol (a medication to
treat certain heart condition and high blood pressure), indicated to give 3.125 mg via G-tube two times a
day.
A review of Resident 59's physician's order dated 10/25/2023 at 11:32 AM, for famotidine (a medication to
prevent or treat certain gastrointestinal, or GI, issues), indicated to give 20 mg via G-tube two times a day
for GI bleeding.
During an interview on 12/11/2024 at 12:17 PM, the director of nursing (DON) stated administering
medications outside of scheduled dose had potential to affect resident's condition. The DON stated irregular
administration of carvedilol had the potential of worsening resident's heart condition and blood pressure,
irregular administration of Eliquis may increase resident's risk of DVT, and the irregular administration of
famotidine may lead to worsening of GI issues.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 24 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure adequate administration services as the
facility's administrator did not have an administrator's license and failing to ensure the facility had a
designated administrator. The deficient practice had the potential for the facility resident's to not have their
concerns and needs addressed in a timely manner.
Residents Affected - Many
Cross Reference F725
Findings:
A review of the Administrator's Job Description dated 3/20/2023, indicated she held the title of Chief
Nursing Officer (CNO). The Job Description indicated the CNO coordinated and directed the operations of
the Nursing Departments, ensured quality patient care was given across the continuum with appropriate
level of care, and was actively involved, at the executive level, in the leadership of the organization. The
CNO organized and administered areas of Patient Care services to attain the hospital's objectives
established by the Governing Body, identified and articulates the vision and strategic direction for the
discipline of Nursing and collaborates on the implementation of strategies to achieve them and directs
performance improvement and continuous quality improvement (CQI) activities. The Job Description
indicated a current Registered Nurse (RN) License was required for the CNO position.
A review of the organizational chart for General Acute Care Hospital (GACH) 1 dated 11/6/2024, indicated
the facility Administrator was the CNO for GACH 1.
A review of the undated organizational chart for the facility, indicated the Administrator held the title of
Administrator for the facility.
During an initial tour of the facility on 12/9/2024 at 9 AM, there was no posted Administrator license
observed on the facility's bulletin board.
During an interview on 12/10/2024 at 12:17 PM, the Director of Nursing (DON) stated and confirmed there
was no posted Administrator license on the facility's bulletin board. The DON stated the previous
administrator resigned from the facility in 4/2024 and when the previous administrator left, the CNO of
GACH 1 became the Administrator for the facility. The DON stated she was not sure if the current
Administrator (CNO) had an administrator's license. The DON stated the Administrator came to the facility
every day.
During an interview on 12/10/2024 at 12:22 PM, Licensed Vocational Nurse (LVN) 6 stated the facility did
not have an administrator and the DON had been the only one they had seen in the facility. LVN 6 stated
they had not seen the CNO for GACH 1 at the facility.
During an interview on 12/10/2024 at 12:27 PM, LVN 7 stated the facility had no administrator. LVN 7 stated
the facility solely had a DON and that the CNO for GACH 1 rarely came to the facility. LVN 7 stated
sometimes the CNO for GACH 1 did not come at all.
During an interview on 12/11/2024 at 2:53 PM, the Administrator (CNO) stated she was the CNO for GACH
1 and the Administrator for the facility. The Administrator stated she had been the CNO for GACH
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 25 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
1 for two years and started as the Administrator for the facility in 4/2024. The Administrator (CNO) stated
she had a RN license and did not have an Administrator's license. The Administrator (CNO) stated she did
not have a set number of hours that she spent at the facility or at GACH 1 but spent time at both. The
Administrator (CNO) stated she met with the DON as frequently as she could. The Administrator (CNO)
further stated she had no set time to come to the facility but would come as needed and would go back and
forth between GACH 1 and the facility.
During an interview on 12/12/2024 at 3:52 PM, the Medical Director (MD) 1 stated the facility's previous
Administrator left in 4/2024. MD 1 stated the facility did not have a dedicated Administrator and that the
CNO for GACH 1 had been the facility's acting Administrator since the previous administrator resigned. MD
1 stated with the facility not having a dedicated Administrator there was a potential for the facility residents
to be impacted when it comes to having the resident and/or family concerns addressed. MD 1 stated he
and the DON could not address all administrative concerns because there were too many people. MD 1
stated there was no one to immediately address resident and family concerns.
A policy and procedure regarding Administration was requested from the facility but was not provided.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 26 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to observe infection control measures for one of
three sampled residents (Residents 60), as Resident 60's condom catheter (a medical device used to
collect urine from men who have difficulty or are unable to urinate on their own into a bag) drainage bag
was closed. This deficient practice resulted in Resident 60's urine to leak out of the drainage bag onto the
floor and placed the resident at risk for infection.
Residents Affected - Few
Findings:
A review of the admission record indicated Resident 1 was admitted to the facility on [DATE], with
diagnoses including chronic respiratory failure (a condition where the lungs are unable to adequately
exchange oxygen and carbon dioxide over an extended period), muscular dystrophy (progressive weakness
and loss of muscle mass), quadriplegia (partial or complete loss of function in all four limbs (arms and legs)
and the torso), dysphagia (difficulty swallowing), and tracheostomy (a surgical procedure that creates an
opening in the trachea (windpipe) to insert a tube and provide an airway for breathing).
A review of the Physician's Orders dated 11/14/2024, indicated condom catheter care was to be done every
shift and that Resident 60 was on contact isolation precaution (infection control measures designed to
prevent the transmission of infectious agents that are spread through direct or indirect contact with an
infected patient or their environment) for candida auris (species of fungus that grows as yeast).
A review of the condom catheter care plan, initiated on 11/17/2024, indicated Resident 60 had a condom
catheter related to incontinence (a condition where a person involuntarily loses urine). The interventions
included to check tubing for kinks each shift and as needed. The goal was for the resident to be free from
catheter related trauma.
A review of Resident 60's contact isolation care plan, initiated on 11/17/2024, indicated Resident 60 was on
contact isolation precautions related to candida auris and the goal for the resident was to have no further
complications from their current infection.
A review of Resident 60's quarterly Minimum Data Set (MDS - a federally mandated resident assessment
tool) dated 11/21/2024, indicated the resident had intact cognition, was able to make self-understood, was
able to understand others, and needed extensive assistance with bed mobility, dressing, toilet use, personal
hygiene, bathing, and transfers. The MDS further indicated Resident 60 had an external catheter.
During an observation on 12/9/2024 at 9:22 AM in Resident 60's room, Resident 60 was lying in bed. Upon
inspection of the resident's environment and his bed, it was observed that the catheter drainage bag was
anchored to the lower side of the low bed, covered with a dignity bag and urine from the bag leaked onto
the floor. During a concurrent interview, Certified Nursing Assistant (CNA) 4, who was inside Resident 60's
room, inspected Resident 60's drainage bag and stated and confirmed that the catheter bag was not
closed. CNA 4 stated the urine on the floor was a poor infection control practice.
During an interview on 12/12/2024 at 3:30, the Director of Nursing (DON) stated it was important to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 27 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
ensure that urinary collection bags were properly secured to prevent contamination of the resident's
environment, which could potentially create risk for infection to the resident, resident's roommates, staff,
and visitors.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 28 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056311
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hollywood Presbyterian Medical Center D/P Snf
4636 Fountain Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide one of three sampled residents
(Resident 55) an adaptable call light. This deficient practice had the potential to result in staff delay in
meeting Resident 55's needs for hydration, toileting, and activities of daily living.
Residents Affected - Few
Findings:
A review of Resident 55's admission record indicated the resident was originally admitted to the facility on
[DATE] and readmitted on [DATE], with diagnoses including chronic respiratory failure (a condition where
the lungs are unable to adequately exchange oxygen and carbon dioxide over an extended period), chronic
obstructive pulmonary disease (COPD, a chronic lung disease causing difficulty in breathing),
Guillain-Barré syndrome (GBS, an autoimmune disease that occurs when the body's immune
system attacks the peripheral nervous system), tracheostomy (a surgical procedure that creates an
opening in the trachea [windpipe] to insert a tube and provide an airway for breathing), ventilator
dependence (a medical device to help support or replace breathing) and neuromuscular dysfunction of
bladder (when the nerves and muscles that control the bladder are damaged).
A review of Resident 55's quarterly Minimum Data Set (MDS - a federally mandated resident assessment
tool) dated 11/19/2024, indicated the resident had intact cognition, was able to make self-understood, and
was able to understand others. The MDS further indicated the resident needs extensive assistance with bed
mobility, dressing, toilet use, personal hygiene, bathing, and transfers.
During a concurrent observation and interview on 12/9/2024 at 10:11 AM, Resident 55 was observed in his
room, lying in bed, awake, alert, and able to respond to interview. When asked about his call light, Resident
55 stated that he was unable to use it due to severe weakness in both hands. Resident 55 stated that to call
a staff member he would make a clicking noise with his mouth.
During an interview on 12/11/2024 at 6:42 AM with the Licensed Vocational Nurse (LVN 8), LVN 8 stated
that for residents who were alert but cannot use a push call light, the resident would be given a tap call
light. LVN 8 stated that if a resident was unable to call for assistance it could potentially lead to a delay in
their care.
During an interview on 12/12/2024 at 3:17 PM, the Director of Nursing (DON) stated that all resident's at
the facility were assessed upon admission and as needed on the appropriate type of call light that was
needed for their specific needs. The DON stated that if a resident did not have the appropriate type of call
light there was a potential risk for the resident to not get attended to in a timely manner.
A review of the facility's policy and procedure titled, Call Light System, revised on 10/2024, indicated that
for residents who may have limited upper body mobility, adaptive call light devices should be provided to
ensure they can easily signal for assistance.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056311
If continuation sheet
Page 29 of 29