F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for
a safe transfer/discharge.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review, the facility failed to ensure one of three sampled residents (Resident 1) was
discharge to a safe and appropriate setting. The facility did not verify that the receiving environment could
meet the resident's care needs and discharged the resident to an unlicensed room and board (a living
accommodation where individuals are offered a place to stay along with meals).These failures resulted in
Resident 1 remaining confined to the kitchen area at the room and board, as the resident could not
maneuver stairs or access the restroom on his own. Two days later, Resident 1 was transferred to the
General Acute Care Hospital (GACH).Findings:On December 30, 2025, at 10:47 a.m., an unannounced
visit to the facility to investigate an unsafe discharge issue. A review of Resident 1's admission Record,
indicated resident was admitted on [DATE], and discharged on December 17, 2025, with diagnoses
including chronic gout (a complex form of arthritis caused by too much uric acid that crystallizes and is
deposited in joints), pneumonia (infection in the lungs), major depressive disorder (a mood disorder that
causes a persistent feeling of sadness and loss of interest), and acute kidney failure (occurs when the
kidneys suddenly become unable to filter waste products from the blood).A review of Resident 1's History
and Physical, dated November 14, 2025, indicated resident had the capacity to understand and make
decisions.On December 30, 2025, at 11:18 a.m., an interview was conducted with the Director of
Rehabilitation (DOR). The DOR stated that Resident 1 received physical and occupational therapy for
strengthening and required a grab bar to transfer from the bed to a wheelchair. However, the DOR stated
Resident 1 could propel himself in a wheelchair without assistance.On December 30, 2025, at 12:56 p.m., a
telephone interview was conducted with the Room and Board Manager (RABM). The RABM stated
Resident 1 was admitted on [DATE], arriving in a wheelchair and remaining in the kitchen area as he could
not go up the steps. The RABM stated Resident 1 could not transfer from the wheelchair to the bed or climb
stairs independently. The RABM stated due to car trouble, the RABM could not assess him in person and
conducted a phone interview, during which Resident 1 claimed he could care for himself. The RABM
contacted Adult Protective Services (APS) for placement assistance, and Resident 1 stayed in the kitchen
for two days before being transferred to the hospital.On December 31, 2025, at 11:16 a.m., an interview
was conducted with the Certified Nursing Assistant, (CNA). The CNA stated Resident 1 required one- or
two-person assistance for transfers, toileting, and bathing and exhibit verbal threats toward staff. On
December 31, 2025, at 11:30 a.m., an interview was conducted with the facility's Case Manager (CM). The
CM stated Resident 1 was homeless prior to admission and that they applied for recuperative care and
Resident 1 had been denied. The CM stated room and board placement requires independence in most
activities of daily living (ADL). The CM stated Resident 1 required assistance with ADLs. On December 31,
2025, at 12:02 p.m., an interview was conducted with the SSD. The SSD stated she was working with a
third-party placement coordinator for Resident 1's placement. The SSD stated a third-party placement
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056315
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056315
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citrus Grove Post Acute
9025 Colorado Avenue
Riverside, CA 92503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
coordinator came and assessed Resident 1 several times prior to Resident 1's discharge on [DATE]. The
SSD denied that she had any communication with the RABM prior to Resident 1's discharge. On December
31, 2025, at 1:27 p.m., a telephone interview was conducted with the third-party Business Development
Director (BDD). The BDD stated that he was working with the facility for Resident 1's placement. The BDD
stated he provided room and board contact information to Resident 1. The BDD stated he met Resident 1 in
person and was unaware of the care needs for Resident 1. On December 31, 2025, at 1:52 p.m., a
telephone interview was conducted with the Enhanced Case Manager (ECM) with the [name of foundation].
The ECM stated that the foundation assists unhoused people with housing, healthcare, and personalized
support. The ECM stated that he was assisting the facility with a safe discharge for Resident 1. The ECM
stated that Resident 1 did not meet the criteria for room and board placement because Resident 1 was
unable to perform activities of daily living without assistance. The ECM stated that Resident 1 was
discharged from the facility on December 17, 2025.On December 31, 2025, at 2:31 p.m., an interview was
conducted with the facility's Director of Nursing, (DON). The DON stated the room and board manager
should assess the resident in person prior to discharge and social services should arrange the discharge
after acceptance. On January 13, 2026, at 2:01 p.m., an interview was conducted with the Administrator
(Adm) and the Interdisciplinary Team (DON, SSD, and Physical Therapist). -The Adm stated a resident
could be discharged to a room and board if they were high functioning, meaning the resident could perform
most activities independently;-The SSD stated she provided the third-party representative with a packet for
Resident 1 which included a face sheet, physician order, and the physician's History and Physical. The SSD
further stated Resident 1 is wheelchair bound; and-The Adm stated facility staff did not assess the
discharge location for Resident 1.A record of Resident 1's Discharge Plan Documentation dated December
17, 2025, indicated .3. Discharge Location.3a. Other destination Room and Board.BB.1. Transportation for
Discharge a. W/C [wheelchair] Van.Durable Medical Equipment.15a. wheelchair.D1. Assistance Level 1.
Bed Mobility [a person's ability to move and reposition themselves while in bed, including rolling, scooting,
sitting up from lying down, and lying down from sitting] .2. Needs Assistance .1b. Toileting.2. Needs
Assistance.2. Household tasks (meal prep, bill paying, simple cleaning) .2. Needs Assistance.3. Transfers
from bed/chair.2. Needs Assistance .4. Walking .3. Dependent.A review of Resident 1's Progress Notes
dated December 16, 2025, at 2:04 p.m., indicated SSD received a call from [name of BDD] who states he
was able to find resident room and board placement and has it all arranged for him to discharge tomorrow
morning 12/17/25.A review of Resident 1's Order Summary Report dated December 16, 2025, indicated
.Resident may DC on 12/17/2025.A review of the packet sent to the third-party representative for the RABM
included Resident 1's face sheet, the physician's H&P, and the physician orders. There was no
documentation of Resident 1's functional, or ADL status was included in the packet sent to the third-party
representative. On January 14, 2026, at 1:43 p.m., an interview was conducted with the SSD, she stated
she did not follow-up with the RABM after becoming aware of Resident 1's placement. A review of the
facility's policy and procedure titled Discharge Summary and Plan revised December 2016, indicated .10.
Residents transferring to another skilled nursing facility, or who are discharged to a home health agency,
long-term care hospital, or inpatient rehabilitation facility will be assisted in selecting a post-acute care
provider that is relevant and applicable to the resident's goals of care and treatment preferences.
Event ID:
Facility ID:
056315
If continuation sheet
Page 2 of 2