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Inspection visit

Inspection

CITRUS GROVE POST ACUTECMS #0563151 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0627 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure one of three sampled residents (Resident 1) was discharge to a safe and appropriate setting. The facility did not verify that the receiving environment could meet the resident's care needs and discharged the resident to an unlicensed room and board (a living accommodation where individuals are offered a place to stay along with meals).These failures resulted in Resident 1 remaining confined to the kitchen area at the room and board, as the resident could not maneuver stairs or access the restroom on his own. Two days later, Resident 1 was transferred to the General Acute Care Hospital (GACH).Findings:On December 30, 2025, at 10:47 a.m., an unannounced visit to the facility to investigate an unsafe discharge issue. A review of Resident 1's admission Record, indicated resident was admitted on [DATE], and discharged on December 17, 2025, with diagnoses including chronic gout (a complex form of arthritis caused by too much uric acid that crystallizes and is deposited in joints), pneumonia (infection in the lungs), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and acute kidney failure (occurs when the kidneys suddenly become unable to filter waste products from the blood).A review of Resident 1's History and Physical, dated November 14, 2025, indicated resident had the capacity to understand and make decisions.On December 30, 2025, at 11:18 a.m., an interview was conducted with the Director of Rehabilitation (DOR). The DOR stated that Resident 1 received physical and occupational therapy for strengthening and required a grab bar to transfer from the bed to a wheelchair. However, the DOR stated Resident 1 could propel himself in a wheelchair without assistance.On December 30, 2025, at 12:56 p.m., a telephone interview was conducted with the Room and Board Manager (RABM). The RABM stated Resident 1 was admitted on [DATE], arriving in a wheelchair and remaining in the kitchen area as he could not go up the steps. The RABM stated Resident 1 could not transfer from the wheelchair to the bed or climb stairs independently. The RABM stated due to car trouble, the RABM could not assess him in person and conducted a phone interview, during which Resident 1 claimed he could care for himself. The RABM contacted Adult Protective Services (APS) for placement assistance, and Resident 1 stayed in the kitchen for two days before being transferred to the hospital.On December 31, 2025, at 11:16 a.m., an interview was conducted with the Certified Nursing Assistant, (CNA). The CNA stated Resident 1 required one- or two-person assistance for transfers, toileting, and bathing and exhibit verbal threats toward staff. On December 31, 2025, at 11:30 a.m., an interview was conducted with the facility's Case Manager (CM). The CM stated Resident 1 was homeless prior to admission and that they applied for recuperative care and Resident 1 had been denied. The CM stated room and board placement requires independence in most activities of daily living (ADL). The CM stated Resident 1 required assistance with ADLs. On December 31, 2025, at 12:02 p.m., an interview was conducted with the SSD. The SSD stated she was working with a third-party placement coordinator for Resident 1's placement. The SSD stated a third-party placement (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 056315 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056315 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/31/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Citrus Grove Post Acute 9025 Colorado Avenue Riverside, CA 92503 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete coordinator came and assessed Resident 1 several times prior to Resident 1's discharge on [DATE]. The SSD denied that she had any communication with the RABM prior to Resident 1's discharge. On December 31, 2025, at 1:27 p.m., a telephone interview was conducted with the third-party Business Development Director (BDD). The BDD stated that he was working with the facility for Resident 1's placement. The BDD stated he provided room and board contact information to Resident 1. The BDD stated he met Resident 1 in person and was unaware of the care needs for Resident 1. On December 31, 2025, at 1:52 p.m., a telephone interview was conducted with the Enhanced Case Manager (ECM) with the [name of foundation]. The ECM stated that the foundation assists unhoused people with housing, healthcare, and personalized support. The ECM stated that he was assisting the facility with a safe discharge for Resident 1. The ECM stated that Resident 1 did not meet the criteria for room and board placement because Resident 1 was unable to perform activities of daily living without assistance. The ECM stated that Resident 1 was discharged from the facility on December 17, 2025.On December 31, 2025, at 2:31 p.m., an interview was conducted with the facility's Director of Nursing, (DON). The DON stated the room and board manager should assess the resident in person prior to discharge and social services should arrange the discharge after acceptance. On January 13, 2026, at 2:01 p.m., an interview was conducted with the Administrator (Adm) and the Interdisciplinary Team (DON, SSD, and Physical Therapist). -The Adm stated a resident could be discharged to a room and board if they were high functioning, meaning the resident could perform most activities independently;-The SSD stated she provided the third-party representative with a packet for Resident 1 which included a face sheet, physician order, and the physician's History and Physical. The SSD further stated Resident 1 is wheelchair bound; and-The Adm stated facility staff did not assess the discharge location for Resident 1.A record of Resident 1's Discharge Plan Documentation dated December 17, 2025, indicated .3. Discharge Location.3a. Other destination Room and Board.BB.1. Transportation for Discharge a. W/C [wheelchair] Van.Durable Medical Equipment.15a. wheelchair.D1. Assistance Level 1. Bed Mobility [a person's ability to move and reposition themselves while in bed, including rolling, scooting, sitting up from lying down, and lying down from sitting] .2. Needs Assistance .1b. Toileting.2. Needs Assistance.2. Household tasks (meal prep, bill paying, simple cleaning) .2. Needs Assistance.3. Transfers from bed/chair.2. Needs Assistance .4. Walking .3. Dependent.A review of Resident 1's Progress Notes dated December 16, 2025, at 2:04 p.m., indicated SSD received a call from [name of BDD] who states he was able to find resident room and board placement and has it all arranged for him to discharge tomorrow morning 12/17/25.A review of Resident 1's Order Summary Report dated December 16, 2025, indicated .Resident may DC on 12/17/2025.A review of the packet sent to the third-party representative for the RABM included Resident 1's face sheet, the physician's H&P, and the physician orders. There was no documentation of Resident 1's functional, or ADL status was included in the packet sent to the third-party representative. On January 14, 2026, at 1:43 p.m., an interview was conducted with the SSD, she stated she did not follow-up with the RABM after becoming aware of Resident 1's placement. A review of the facility's policy and procedure titled Discharge Summary and Plan revised December 2016, indicated .10. Residents transferring to another skilled nursing facility, or who are discharged to a home health agency, long-term care hospital, or inpatient rehabilitation facility will be assisted in selecting a post-acute care provider that is relevant and applicable to the resident's goals of care and treatment preferences. Event ID: Facility ID: 056315 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0627GeneralS&S Dpotential for harm

    F627 - Transfer and discharge-

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

FAQ · About this visit

Common questions about this visit

What happened during the December 31, 2025 survey of CITRUS GROVE POST ACUTE?

This was a inspection survey of CITRUS GROVE POST ACUTE on December 31, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at CITRUS GROVE POST ACUTE on December 31, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transf..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.