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Inspection visit

Health inspection

GOLDEN HAVEN CARE CENTERCMS #0563171 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0758 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure one of three residents reviewed (Resident 1), who was receiving Quetiapine (a medication used to treat bipolar disorder [a mental disorder that results in severe sadness and manic or extreme joy or elated behavior) was monitored for the specific behavior of paranoid delusions (false beliefs that someone is being threatened or mistreated) as indicated for use of the medication. This deficient practice placed Resident 1 at risk unnecessary use of medication and for mismanagement of her mental disorder and expose her to potential side effects associated with taking Quetiapine, such as drowsiness that could lead to accidents and falls. Findings: A review of Resident 1 ' s admission Record indicated the resident was admitted on [DATE] with diagnoses that included schizophrenia (a mental illness that is characterized by disturbances in thought), mood disorders, and dementia (a progressive state of decline in mental abilities). A review of Resident 1 ' s History and Physical (H&P), dated 1/24/2025, indicated the resident does not have the capacity to understand and make decisions. A review of Resident 1 ' s Minimum Data Set (MDS – a federally mandated resident assessment tool), dated 1/27/2025, indicated the resident had moderately impaired cognition (the ability to think and process thoughts). A review of Resident ' s Order Summary Report, dated 2/14/2025, indicated a physician ' s ordered for the resident to take Quetiapine Fumarate Oral Tablet 25 MG (MG, milligram, a unit of measuring weight) give 1 tablet by mouth at bedtime for schizophrenia manifested by (m/b) paranoid delusions. A review of Resident ' s Medication Administration Report (MAR) for the months of 1/2025 and 2/2025, indicated the resident was being administered Quetiapine Fumarate. The MAR did not indicate that Resident 1 ' s behavior of paranoid delusions was being monitored by staff. A review of Resident 1 ' s nursing progress notes for the months of 1/2025 and 2/2025, did not indicate documented evidence that the resident ' s specific behavior of paranoid delusions was identified and monitored. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 056317 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056317 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/19/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Golden Haven Care Center 409 W. Glenoaks Blvd. Glendale, CA 91202 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few A review of Resident 1 ' s care plan for the use of Quetiapine, initiated on 1/26/2025, indicated the resident ' s behavior was to be monitored for effectiveness every shift. The care plan also indicated for the resident to be monitored for adverse reactions associated with taking Quetiapine. During a concurrent interview and record review on 2/18/2025 at 1:41 PM, Licensed Vocational Nurse (LVN) 1 stated,Resident 1 ' s entire medical records were reviewed, including the MAR and nursing progress notes. LVN 1 stated Resident 1 ' s records did not have documented evidence that Resident 1 ' s behavior of paranoid delusions was monitored. LVN 1 stated Resident 1 ' s behavior should have been monitored to ensure the medication is effective and Resident 1 ' s behavior is being treated. During an interview on 2/18/2025 at 3:45 PM with Director of Nursing (DON), DON stated Quetiapine is considered a psychotropic medication and its use must be monitored. DON stated psychotropic medications (medication that affects mood and behavior) must be monitored to ensure they are working. DON stated monitoring the behavior aids in determining if the medication needs to be discontinued or reduced in dose. DON stated not monitoring the medication could lead to mismanagement of Resident 1 ' s mental disease. DON further stated if the medication is not effective, taking the medication still exposes the resident to side effects that could be dangerous, such as drowsiness that could lead to falls or tremors (involuntary quivering movement). A review of the facility ' s policy and procedure (P&P) titled, Psychotherapeutic Drug Management, revised 10/24/2022, indicated nurses will monitor psychotropic drug use daily. The P&P also indicated nurses will monitor the presence of target behaviors. The P&P also indicated the weekly nursing summary will include as assessment of the psychotherapeutic drugs administered including manifestations. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056317 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0758GeneralS&S Dpotential for harm

    F758 - Medication Errors

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

FAQ · About this visit

Common questions about this visit

What happened during the February 19, 2025 survey of GOLDEN HAVEN CARE CENTER?

This was a inspection survey of GOLDEN HAVEN CARE CENTER on February 19, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at GOLDEN HAVEN CARE CENTER on February 19, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiatin..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.