F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a comprehensive, resident-centered care plan
entailed specific objectives and interventions to provide adequate care for one (1) of five (5) sampled
residents, (Resident 5), who continuously refused medications even after educational risk were provided
from 12/1/25 to 1/23/26. This deficient practice had the potential to cause a negative outcome to residents'
health condition.During a review of Resident 5's admission Record (AR), the AR indicated Resident 5 was
originally admitted to the facility on [DATE]. The admitting diagnoses included but not limited to:
atherosclerotic heart disease (a heart disease caused by plaque buildup in arterial walls), hypertensive
heart disease with heart failure (a disease occurs when chronic high blood pressure causes the heart
muscle to thicken and stiffen, limiting its ability to fill or pump blood effectively), cardiomyopathy (chronic
disease of the heart muscle), and type 2 diabetes mellitus (a type of chronic condition with high blood
sugar). During a review of Resident 5's Physician's Orders, the Orders details indicated Resident 5 had 15
active medications; 14 out of 15 medications were oral medications and 1 was a topical patch (a medicated,
sticky patch applied to the skin that delivers a specific dose of medicine directly into the bloodstream over
time, bypassing the digestive system for a slow, steady release). The 14 oral medications included 3
medications to treat high blood pressure and various heart diseases, 2 medications to treat or prevent
blood clots, 5 vitamins and supplements, 1 as needed pain medication, 1 stool softener, 1 laxative, and 1
medication to prevent stomach upset caused by stomach acid. The topical patch was clonidine (medication
to treat high blood pressure) 0.1 milligrams (mg, an unit to measure mass) per 24 hours transdermal
(through the skin) patch, apply 1 patch on every Wednesday, ordered on 7/3/2025. During an observation
on 01/22/2026 at 3:08 PM, Resident 5 was observed sleeping in bed. During a review of Resident 5's Care
Plan for episodes of refusing medications, initiated on 6/30/25, revised on 7/29/25 and 10/14/2025, the
Care Plan did not indicate new interventions for when Resident 5 refused medications. This care plan had
four interventions, and all were initiated on 6/30/2025. The interventions included: assess the resident's
reason for refusing medications, document all refusals and reasons and action taken, encourage to take
medication as ordered and explained risks and benefits, and notify MD for complications. During a review of
Resident 5's Physician Notes from 1/1/ 2025 to 1/22/2026, the Notes indicated the following:On 01/11/2025
and 5/28/2025 indicated Resident 5 tolerated medications and denied any complaints. The Physician Notes
datedOn 7/11/2025 indicated Education provided to [Resident 5] regarding the importance of complying to
medication to avoid complications associated with elevated [blood pressure (BP)]. [Resident 5] verbalized
understanding and refused all medication except clonidine.On 9/25/2025 and 10/28/2025 indicated
Resident 5 was noncompliant with BP medication except clonidine patch and unwilling to comply to
medication. The physician notes datedOn 11/27/2025 indicated Resident 5 was noncompliant with BP
checks at times and continued to be noncompliant
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
056322
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056322
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/22/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Montrose Springs Skilled Nursing & Wellness Center
2635 Honolulu Ave
Montrose, CA 91020
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
with BP medication except clonidine.On 12/4/2025 (most recent) indicated Resident 5 continued to remain
noncompliant with medications and care despite education on risks. During a review of Resident 5's
interdisciplinary team (IDT team, a collaborative group of professionals-including doctors, nurses, social
workers, and therapists-who work together to create and implement a unified, patient-centered care plan)
meeting notes from 1/1/ 2025 to 1/22/2026, indicated 4 IDT meeting notes. The IDT Note on 6/30/2025
indicated Resident has been refusing all meds. However, the following IDT meetings notes, dated 9/4/25,
10/18/25, and 11/20/25 indicated there was no discussion nor reassessment of Resident 5's refusal of
medications. During a concurrent interview and record review on 1/22/2026 at 2:21 PM with licensed
vocational nurse (LVN 2), Resident 5's electronic Medication Administration Record (eMAR) was reviewed.
LVN 2 stated Resident 5 had been refusing medications which included blood pressure medications.
Resident 5's eMAR for the month of January 2026 indicated that Resident 5 had refused all medications
from 01/01/2026 to 01/22/2026, except the clonidine (a medication that treats high blood pressure) and
patch (a topical application of medication). LVN stated when Resident 5 refused medications, the resident
was educated and the refusal was documented on the eMAR. LVN 2 stated the nursing supervisor was
then informed regarding Resident 5's refusal of medications. During an interview on 01/22/2026 at 2:24 PM
with registered nurse supervisor (RN ) 2, RN 2 stated Resident 5 was always refusing meds except the
clonidine patch. RN 2 stated Resident 5's doctor and psychologist were aware of the medication refusal.
RN 2 retrieved the last documented communication with Resident 5's doctor which was dated 8/18/2025.
RN 2 stated she did not document other communication she made with Resident 5's doctors. RN 2 stated
there were no other interventions or assessments conducted for Resident 5 besides re-education of the
importance of taking medications and documenting the episodes. RN 2 stated Resident 5 thought the
medications were causing excessive spits During an interview on 01/22/2026 at 2:32 PM with the
Administrator (ADM), the ADM stated she was not aware that Resident 5 had been refusing medications.
ADM stated Resident 5 was alert and oriented and often went out on pass with resident's nephew. During a
concurrent observation and interview on 01/22/2026 at 4:05 PM, with licensed vocational nurse (LVN) 3 in
Resident 5's room, Resident 5 was still in bed sleeping. LVN 3 stated Resident 5 usually takes a nap
around this time in the afternoon and wakes up around dinner time. During an interview on 01/22/2026 at
4:11 PM, RN 2 stated she had not contacted the pharmacist to investigate if there might be potential
medication issues that could cause Resident 5 to refuse medications. During an interview on 01/22/2026 at
4:49 PM with the ADM and the director of staff development (DSD), both stated IDT meetings were held
quarterly. ADM agreed that prolonged refusal of medications may lead to a decline in residents' health
conditions. During a review of the facility Policy and Procedures (P&P), titled Person-Centered Care
Planning, revised 4/24/2025, the policy indicated a person-centered care plan included an effort to
understand the importance to each resident. The P&P indicated the comprehensive care plan must be
furnished to attain or maintain the resident's highest practical physical, mental, and psychosocial wellbeing.
The P&P Indicated interventions were actions, treatments, procedures, or activities designed to meet an
objective (a statement describing the results to be achieved to meet the resident's goals). The P&P
indicated care plan must be prepared by the IDT and be reviewed and revised but the IDT after each
assessment.
Event ID:
Facility ID:
056322
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056322
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/22/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Montrose Springs Skilled Nursing & Wellness Center
2635 Honolulu Ave
Montrose, CA 91020
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on observation, interview, and record review, the facility failed to ensure the medication
administration process (med pass, the process of preparing and administering medications to residents)
observed, for one (1) of one resident (Resident 1), was performed in the right time. Resident 1 received 7
medications more than 1 hour after the scheduled time. This deficient practice had the potential of
medication error (wrong time) that may or may not affect resident's health condition. Findings: During a
concurrent observation and interview on 01/22/2026 at 10:45 AM with licensed vocational nurse (LVN) 1,
LVN 1 was observed outside Resident 1's room with a medication (med) cart. LVN 1 stated he was about to
prepare and perform medication pass to Resident 1. During an observation on 01/22/2026 at 10:47 AM,
LVN 1 measured Resident 1's blood pressure at the bedside and then proceeded to prepare the Resident
1's medications. LVN 1 prepared the following medications: Docusate sodium (an over-the-counter stool
softener) 100 milligrams (mg, an unit to measure mass), 1 tablet. Escitalopram (generic for Lexapro, used
to treat depression and/or anxiety disorder) 10 mg, 1 tablet Keppra (levetiracetam, an antiepileptic drug
used to treat seizures) 500 mg, 1 tablet Losartan (generic for Cozaar, used to treat high blood pressure) 50
mg, 1 tablet Multiple vitamin w/ minerals, 1 tablet Vitamin D3, 125 micrograms (mcg, unit to measure
smaller mass), or 5000 international unit (IU), 1 capsule 7.Ferrous Sulfate (an iron supplement used to
prevent or treat iron deficiency) 325 mg, 1 tablet During a concurrent observation and interview on
01/22/2026 at 11 AM in Resident 1's room, LVN 1 administered Resident 1's medications. Resident 1 was
observed seated up in his wheelchair. LVN 1 stated she was assigned to pass medications to 34 residents.
During an interview on 01/22/2026 at 1:30 PM, the registered nurse supervisor (RN 1) stated the morning
medications are scheduled at 9 AM and the nurses had a 2 hours' time window, between 8 AM to 10 AM, to
complete all medication administrations. With an average of 30 residents per nurse and roughly 5 minutes
per resident, RN 1 stated sometimes it could take nurses 150 minutes (or 2.5 hours, calculated from
multiplying 30 residents with 5 minutes per resident) to complete all the medication administrations; some
administrations would be over the 2 hours' time window. During an interview on 01/22/2026 at 3:25 PM,
LVN 1 stated he was aware of the late medication administration to Resident 1. LVN 1 stated medications to
Resident 1 was late this morning because there were unforeseen events that happened at the nursing unit
which caused the delay in medication administration. During a review of the facility policy and procedures,
Medication - Administration (revised 6/26/2025), the policy indicated . Medication must be administered
within one hour before or one hour after the scheduled time. Licensed Nurse will verify. before administering
the medication using the 6 rights of medication administration. Right Time: Administer within ordered time
window.
Event ID:
Facility ID:
056322
If continuation sheet
Page 3 of 3