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Inspection visit

Health inspection

PREMIER CARE CENTER FOR PALM SPRINGSCMS #0563281 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure proper monitoring and neurological assessments (used to monitor patients, checking mental status, nerves, reflexes and motor function) were completed, for one of three residents (Resident A). Residents Affected - Few This failure had the potential to cause delay in care and treatment for Resident A following an unwitnessed fall. Findings: On May 5, 2025, at 9:15 a.m., an unannounced visit was made to the facility for the investigation of a complaint regarding quality of care. On May 5, 2025, at 10:30 a.m., a review of Resident A's medical record was conducted. Resident A was admitted to the facility on [DATE], with diagnoses which included cerebral infarction (an ischemic stroke-a condition where blood flow to the brain is interrupted, causing brain damage) and encephalopathy (brain disease which alters brain function or structure). Resident A had a change in condition, dated April 11, 2025, at 10:33 p.m., which indicated, .falls .monitor . A review of Resident A's Progress Notes, dated April 12, 2025, at 3:44 a.m., indicated, .per RN (registered nurse) [name] patient fell during pm shift (2:30 p.m. until 11:00 p.m.) in hallway. Patient assessed and vitals (temperature, blood pressure, pulse, respiration rate, and oxygen saturation) taken. No visible injuries noted. Patient C/O (complain of) discomfort to left hip/outer thigh .patient given Tylenol and xray ordered .patient to start on neuro checks, MD and [family] aware . A review of Resident A's Neurological Assessment, dated April 11, no year indicated, first set of vital signs were timed for 11:10 p.m., followed by April 12, at 12:00 a.m., 12:30 a.m., and 1:30 a.m. Respirations were normal, no assessment of pupils or extremities documented, oriented and name documented twice, the neurological assessment was not complete. The Falls Checklist, was reviewed, no date or signature by the licensed nurse or Certified Nursing Assistant (CNA) were documented, and the CNA Post Fall Assessment, was not completed. A review of Resident A's Progress Notes, dated Aril 18, 2025, at 1:08 p.m., indicated, .Patient had a fall today at 1305 (1:05 p.m.). Pt (patient) was ambulating with walker and attempted to walk with a food tray. Patient stated he slipped .Vital signs and neuro check within normal limits . A review of Resident A's POST FALL - Neurological Check, indicated Resident A's date and time of fall was April 18, 2025, at 1:05 p.m. The document indicated neurological checks should be completed (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 056328 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056328 B. Wing A. Building (X3) DATE SURVEY COMPLETED 06/05/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Premier Care Center for Palm Springs 2990 East Ramon Road Palm Springs, CA 92264 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 at the following intervals for follow up for all falls that are unwitnessed, or suspicion of head trauma: Level of Harm - Minimal harm or potential for actual harm - Every 15 minutes x (times) 4 = 1 hour; - Every 30 minutes x 4 = 2 hours; Residents Affected - Few - Every hour x 5 = 5 hours; - Every 4 hours x 4 = 16 hours; and - Every shift x 6 = 48 hours. The document indicated Resident A's neurological status were not documented as completed on the following dates and times: - April 18, 2025, at 3:05 p.m.; - April 18, 2025, at 3:35 p.m.; - April 18, 2025, at 4:35 p.m.; - April 18, 2025, at 5:35 p.m.; - April 18, 2025, at 6:35 p.m.; - April 18, 2025, at 7:35 p.m.; - April 18, 2025, at 8:35 p.m.; - April 19, 2025, at 12 a.m. (not complete assessment); - April 19, 2025, at 4 a.m. (not complete assessment); - April 19, 2025, at 8 a.m. (not complete assessment); - April 19, 2025, at 12 p.m. (not complete assessment); - April 20, 2025, at AM (7 a.m. to 3 p.m.) shift; - April 20, 2025, at PM (3 P.m. to 11 p.m.) shift; - April 20, 2025, at NOC (11 p.m. to 7 a.m.) shift; and - April 21, 2025, at AM (7 a.m. to 3 p.m.) shift; On May 5, 2025, at 2:10 p.m., an interview was conducted with the Licensed Vocational Nurse (LVN). The LVN stated after an unwitnessed fall we should monitor the residents and perform neuro checks, as well as document on them for three days or 72 hours. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056328 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056328 B. Wing A. Building (X3) DATE SURVEY COMPLETED 06/05/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Premier Care Center for Palm Springs 2990 East Ramon Road Palm Springs, CA 92264 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few On May 5, 2025, at 2:30 p.m., an interview was conducted with the RN. The RN stated she performed the initial head to toe assessment on Resident A, with another nurse. The RN stated Resident A's fall was unwitnessed and fell on his left hip. The RN stated they initiated neuro checks every 15 minutes, and if there were any changes we would report and intervene as needed. The RN stated, after a fall we put the incident in the communication section of the electronic medical record, place a note in the progress notes, write a change in condition note, which can be found on the assessment tab, and fill out an SBAR (situation, background, assessment, recommendation-a communication tool used by healthcare workers when there is a change in condition among the residents) Communication Form. On May 6, 2025, at 12:20 p.m., an interview was conducted with the Director of Nursing (DON). The DON stated he was aware of the numerous blanks, and uncompleted neurological onitoring for Resident A, after his unwitnessed fall on April 11 and 18, 2025. The DON stated protocol after a witnessed fall, in which a resident does not hit their head, the facility will monitor every shift and document in the progress notes, if a resident is found on the floor, or a fall is unwitnessed, the facility will begin neuro checks per facility policy. The DON stated he there was not enough monitoring when neuro checks were indicated for Resident A's episodes of fall on April 11 and 18, 2025. A review of the facility's policy and procedure titled Fall Management System, no date, indicated, .provide each resident with appropriate assessment and interventions to prevent falls and to minimize complications if a fall occurs .when a resident sustains a fall, a physical assessment will be completed by a licensed nurse, with results documented in the medical record. Neurological assessments will be completed by a licensed nurse when the resident has hit their head .neuro checks will be completed on all non-witnessed falls and falls involving head trauma . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056328 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0684GeneralS&S Dpotential for harm

    F684 - Quality of care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

FAQ · About this visit

Common questions about this visit

What happened during the June 5, 2025 survey of PREMIER CARE CENTER FOR PALM SPRINGS?

This was a inspection survey of PREMIER CARE CENTER FOR PALM SPRINGS on June 5, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at PREMIER CARE CENTER FOR PALM SPRINGS on June 5, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.