F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure interventions to reduce the risk of falls were
evaluated for effectiveness and modified to address multiple falls, for one of five residents reviewed
(Resident A). This failure resulted in Resident A to experience multiple falls and had the potential for the
resident to have repeat falls and sustain injury. Findings:On January 6, 2026, at 10 a.m., an unannounced
visit to the facility was conducted for the investigation of quality of care.On January 6, 2026, at 11:50 a.m.,
a review of Resident A's medical record was conducted. Resident A was admitted to the facility on [DATE],
with diagnoses which included cognitive communication deficit (an impairment in communication-speaking
listening, reading-caused by disruptions in the cognitive process [mental activities] like memory and
attention), syncope (fainting due to decreased blood flow to the brain), and collapse (falling).A review of
Resident A's Progress Notes, dated June 21, 2025, at 10:07 a.m., indicated, .IDT (Interdisciplinary Team - a
group of healthcare professionals) met on 6-20-25 (June 20, 2025) to review fall that occurred on 6-18-25
(June 18, 2025). Resident was observed to be in the sitting position by his bed .Resident has history of falls
prior to admission .Therapy to provide status post screening to attempt to identify additional interventions to
assist with decreasing additional falls or injury related to falls. Resident will continue with therapy and work
on strength, ambulation, and fall prevention . A review of Resident A's Progress Notes, dated July 17, 2025,
at 4:10 p.m., indicated, .IDT met to review unwitnessed fall on 7-12-25 (July 12, 2025). Rresident was
observed on the floor next to bed in the room.provide bed in low position for safety. Therapy to assess to
possibly provide PT/OT (physical and occupational therapy) services with goal of balance, transfers and fall
prevention .Staff to offer toileting at each interaction. Provide non-slip socks .A review of Resident A's
Progress Notes, dated July 22, 2025, at 5:37 p.m., indicated, .IDT met to review several unwitnessed falls
that have occurred since admission to this facility .07-20-25 (July 20, 2025), resident was observed on the
floor by his bed in his room. Resident stated he was reaching for something .7-21-25 (July 21, 2025)
resident was again observed on the floor by his bed. Resident stated he was reaching for something
.7-22-25 (July 22, 2025) resident was observed on the in (sic) his room. Resident was unable to give any
additional information related to how he fell. Resident sustained several lacerations .Resident is alert with
confusion and no safety awareness. Does not follow any precautions implemented for falls .IDT has
determined that the falls are most likely behaviors due to spontaneous movements and limited cognitive
ability for safety .Bilateral fall mats to provide safety fromfalls (sic)/behaviors. Social services to make psych
referral .Encourage to be up in wheelchair at the nurses' station to increase visibility .A review of Resident
A's Progress Notes, dated September 4, 2025, at 10:40 a.m., indicated, .IDT convened today, discussed
recent fall on 8/26/25 (August 26, 2025) @ (at) approximately 20:20 (10:30 p.m.) in his assigned room.
Nursing reports resident found on the floor lying on his left side next to his bed. During
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
056328
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056328
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Premier Care Center for Palm Springs
2990 East Ramon Road
Palm Springs, CA 92264
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
interview, (resident's name) .stated hew was trying to get up, and slid off his bed. Call clipped at edge of
pillow to ensure availability and within reach, he's confused at baseline .Interventions in place: RESIDENT
MAY BE UP IN GERI CHAIR WHEN NOT IN BED .FALL MATS at bedside; MAY HAVE BED ALARM .A
review of Resident A's Progress Notes, dated September 22, 2025, at 10:58 a.m., indicated, .IDT members
convened today to discuss recent fall today at 05:00 (5 a.m.) in his room .Nursing reports: observed
resident sitting on the floor .He stated he did not want to press the call light because it makes noise for
others .Resident stated I was just turning in my bed and I fell .Consider bilateral bolsters in bed to mitigate
rolling off bed when turning and reposition .A review of Resident A's Progress Notes, dated October 27,
2025, at 10:06 a.m., indicated; .recent fall 10/25/25 (October 25, 2025) @ 1700 (5 p.m.), in his assigned
room.alert to self, has forgetfulness.Resident was interviewed after the discovery on the floor, he's able to
verbalize that he was sleeping, rolled off his bed .neuro-check.skin tear left knee.keep within field of vision
by assisting resident to the nursing station.A review of Resident A's Progress Notes, dated October 27,
2025, at 1:06 p.m., indicated; .Resident had an episode of fall on 10/17/25 (October 17, 2025) @ (at 0338
(3:38 a.m.) .found floor .He stated: There are a lot of dogs and cats in this room and I was trying to chase
them away.SSD recommends Psychiatric eval (evaluation) . There was no new interventions implemented
since last fall on September 22, 2025. Resident A's progress notes on October 27, 2025, did not indicate if
Resident A had bilateral bolsters in bed as recommended on October 27, 2025. A review of Resident A's
physician's order, dated November 11, 2025, indicated, RESIDENT MY BE UP IN GERI CHAIR WHEN
NOT IN BED, may have tab alarm wheelchair, geri chair, and bed.A review of Resident A's physician's
order, dated November 12, 2025, indicated, MAY USE ALARM PAD IN BED AND CHAIR TO REMIND
RESIDENT TO CALL FOR ASSISTANCE AS NEEDED & TO ALERT STAFF OF UNSUPERVISED
TRANSFER/AMBULATION .A review of Resident A's Progress Notes, dated December 13, 2025, at 10:35
a.m., indicated, .Resident's fall on 12/09/25 (December 9, 2025).muscle weakness.syncope and
collapse.alert to person and place.periods of confusion.resident became combative towards the two CNAs
(certified nursing assistant) who were assisting him.became stiff and unsteady gait.Neurocheck (a focused
periodic assessment to detect early signs of neurological deterioration) was initiated.resident's behavior is
a factor in his falls.psych (psychology) to evaluate.A review of Resident A's care plans indicated:-Resident
had actual fall October 17, 2025, at 3:38 a.m. (no injury), actual fall October 25, 2025, skin tear on left knee.
Interventions included: .fall mat.low bed.keep items within reach. monitor neuro-checks.non-skid
footwear.monitor/document/report PRN (as needed) for 72 hours.A review of Resident A's Post
Fall-Neurological Check documents indicated the following:- July 1, 2025, at 2:40 p.m., no entry for pulse
and respirations;- July 3, 2025, on a.m. shift, missed entry for respirations;-August 26, 2025; no entry for
assessment of pupils, extremities (arms and legs), or for seizure, headache, nausea, vomiting;-August 26,
2025, at 8:30 p.m.; no entry for assessment of respirations, response, consciousness, or speech;-August
27, 2025, at 8:15 a.m.; no entry for vital signs or neuro assessments;-August 28, 2025, for a.m. or p.m. shift,
and on August 29, 2025, for a.m. or p.m. shift; no vital signs, no entry for assessment of respirations,
response, consciousness, or speech;-September 22, 2025, at 7:15 a.m. nor at 7:45 p.m.; no entry for vital
signs -September 22, 2025, at 8:45 a.m., at 9:45 a.m., at 10:45 a.m., at 11:45 a.m., and at 12:45 p.m.; no
entry for vital signs or neuro assessment for respiration, response to, consciousness, or speech;September 22, 2025, at 4:45 p.m., and at 8:45p.m.; no entry of time or date noted for the vital signs or the
neuro assessments twice,; -September 24, 2025, for the p.m. shift; no entry noted for vital signs or neuro
assessment for respiration, response to, consciousness, or speech -September 23, 2025 for the p.m. shift,
on September 24, 2025 for the a.m. shift, and on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056328
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056328
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Premier Care Center for Palm Springs
2990 East Ramon Road
Palm Springs, CA 92264
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
September 25, 2025 for the p.m. shift; no entry for assessment of pupils, extremities, seizure, headache,
vomiting, nausea. On January 6, 2026, at 4 p.m., a concurrent interview and record review was conducted
with the Director of Nursing (DON). The DON stated Resident A had multiple falls since his admission in
June 2025. The DON stated he was moved to a room closer to the nurse's station for better supervision,
Resident A does not have a care plan or an order for a sitter, and when he was up in a Geri chair, he was to
be next to the nurse's station. On January 12, 2026, at 1:30 p.m., a concurrent interview and record review
were conducted with the DON. The DON stated neurological assessments are implemented when a
resident falls and it is unwitnessed or if a resident hits their head, the neurological assessments are to be
completed for 72-hours to identify any possible changes in the resident's mentation. The DON reviewed the
neurological assessments for Resident A and stated all neurological assessments for residents post
unwitnessed fall were not completed and should be completed and assessed for 72 hours.On January 22,
2026, at 3:00 p.m., a concurrent interview and record review were conducted with the DON. The DON
stated that the interdisciplinary team meets after a resident fall to review the possible risks and causes and
reviews the Fall Risk Evaluation to determine accuracy of the assessment. The DON stated a psychology
consult was ordered in July 2025 for Resident A, and could not find documentation to support if it was
completed or not. The DON stated had multiple falls and orders and interventions should be carried out in a
timely manner. A review of the facility's policy and procedure titled Fall Management System, dated August
2025, indicated; .provide each resident with appropriate assessment and interventions to prevent falls and
to minimize complications if a fall occurs.residents with high risk factors.will have individualized care plan
developed that include measurable objectives and timeframes.care plan interventions will be developed to
prevent falls by addressing the risk factors and will consider the particular elements of the evaluation that
put the resident at risk.a Fall Risk Evaluation will be completed post fall incident.Follow-up documentation
will be completed for a minimum of 72 hours following the incident.a neurological assessment will be
completed for residents with any possibility of head injury or altered mental status, or for any residents with
unwitnessed falls.review of the fall incident will include investigation to determine probable causal
factors.summary of the investigation and recommendations will be documented in the resident's clinical
record.care plan will be updated.A review of the facility's undated policy and procedure-Nursing titled Fall
Management System, indicated; .an environment that remains as free of accident hazards as
possible.providing the resident adequate supervision, assistive devices and functional programs as
appropriate to prevent accidents.provide each resident with appropriate assessment and interventions to
prevent falls and minimize complications if a fall occurs.care plan interventions will be developed to prevent
falls and will consider the particular elements of the assessment that put the resident at risk.follow-up
assessment and documentation will be conducted for a minimum of 72 hours following the
incident.investigation to determine probable causal factors considering environmental factors, resident
medical condition, resident behavioral manifestations.reviewed by the Inter Disciplinary Team.care plan will
be updated.reassessed for fall risk with any significant change in the resident's condition.
Event ID:
Facility ID:
056328
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056328
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Premier Care Center for Palm Springs
2990 East Ramon Road
Palm Springs, CA 92264
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure proper infection prevention
and control standards was implemented to provide a safe and sanitary environment, when the HVAC
(heating, ventilation, air conditioning) units filter were not changed according to the facility's policy and
procedure and national infection control guidelines.This failure had the potential to result in residents who
test positive for a respiratory disease to spread the illness to other residents in rooms which share the
same ventilation system.Findings:On January 6, 2026, at 10:00 a.m., an unannounced visit was conducted
at the facility for the investigation of a complaint about infection control.On January 7, 2026, at 3:15 p.m. an
interview was conducted with the Infection Preventionist (IP). The IP stated the last COVID (a contagious
respiratory illness) outbreak in the facility was in September 2025, and there were approximately 20 COVID
positive residents and a few staff members. The IP stated the positive residents were placed on isolation
precautions and transferred to the B wing. On January 8, 2026, at 10:50 a.m., a concurrent observation of
the B wing and interview was conducted with the Director of Maintenance (DM) and the IP. The DM stated
there are several HVAC (heating, ventilation, air conditioning) units in the facility which provides the
following areas:-Unit A covers rooms 11, 13, 15, and 17;-Unit B covers rooms 19,21, 23, and the clean
supply storage;-Unit C covers the Director of Nurse's office, rooms 12, 14, 16, and 18; and-Unit D covers
rooms 20. 22, 24, and the maintenance shop.The DM stated there are vents (the visible, operable covers
on walls/ceilings that manage airflow) and returns (larger than a vent-pulls air from room back into the
HVAC system) in each room. The DM stated if there is a resident in a room who is COVID positive, the vent
and return should be covered, and a portable air conditioning unit should be placed in the room with the
door closed to ensure the air flow in the room is not recirculated into other resident's rooms. The DM stated
we use MERV (minimum efficiency reporting value-a measure of the filter's effectiveness for different
particle sized) 12 filters in our ventilation system. The IP stated she did not know about the HVAC units, and
the connection to the other rooms, the residents were placed together sporadically, the ventilation system
was not considered when placing the COVID positive residents, it has never been discussed in the past. On
January 8, 2026, at 12:20 p.m., an interview was conducted with the DM. The DM stated the last filter
changes for the HVAC system took place in September 2025; he could not find any document to verify the
filters were changed.On January 8, 2026, at 2:26 p.m., an interview was conducted with the IP. The IP
stated we do not have a Ventilation Mitigation Strategy or policy at this time for an airborne infections, and
to minimize potential contamination between rooms who share the same HVAC unit.A review of a web
article, published by the Centers for Disease Control and Prevention's (CDC), National Institute for
Occupational Safety and Health (NIOSH) Ventilation, titled Ventilation Mitigation Strategies, dated October
3, 2024, indicated; .when indoors, ventilation mitigation strategies can help reduce airborne germ
concentration and lower occupants' risk of exposure to respiratory viruses. Implementing multiple infection
prevention and control strategies at the same time can increase the overall effectiveness in ventilation
interventions.to start reducing risk of infection, ventilation mitigation strategies still provide a reasonable
approach to reducing risk.interventions are intended to lower transmission risk by lowering the
concentration of infectious aerosols in a room.healthcare spaces have specified ventilation requirements
intended to prevent and control infectious diseases.A review of ASHRAE (American Society of Heating,
Refrigerating, and Air-conditioning Engineers-a global professional organization that sets standards,
guidelines, and best practices for HVAC systems to improve air quality) Epidemic Task Force titled, Core
Recommendations for Reducing Airborne Infectious Aerosol Exposure, dated October 19, 2021, indicated;
.within limits
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056328
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056328
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Premier Care Center for Palm Springs
2990 East Ramon Road
Palm Springs, CA 92264
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
ventilation, filtration, and air cleaners can be deployed flexibly to achieve exposure reduction goals subject
to constraints.by setting targets for equivalent clean air supply rate and expressing the performance of
filters, air cleaners.provide and maintain at least required minimum outdoor airflow rates for ventilation.use
combinations of filters and air cleaners that achieve MERV (minimum efficiency reporting value-a measure
of the filter's effectiveness for different particle sized) 13 or better levels of performance for air recirculated
by HVAC (heating, ventilation, air conditioning) systems.maintain temperature and humidity design set
points.limit re-entry of contaminated air that may re-enter the building.to acceptable levels.verify that HVAC
systems are functioning.A review of the Occupational Health Branch document titled Improving Ventilation
Practices to Reduce Covid-19 Transmission Risk in Skilled Nursing Facilities, dated October 18, 2023,
indicated; .route of transmission of SARS-CoV-2, the virus that caused COVID-19, is via respiratory droplet
and aerosols (particles) that are transmitted during close contact and through inhalation of particles
dispersed in indoor air.poorly ventilated indoor environments, aerosols containing virus can remain
suspended and ‘build up' in the air which increases transmission risk.are also capable of traveling distances
greater than 6 feet and infecting others.if air is recirculated in the facility, ensure that the system filters for
air recirculation are rated at MERV-14 filter efficiency or greater.if the system cannot tolerated a MERV-14
or greater filter, than use the highest rated filter tolerated.Ensure that filters and other HVAC system
components undergo routine maintenance according to manufacturer recommendations. Maintain a log of
such maintenance activities.open as many windows and doors as possible when weather and safety
considerations allow. Ensure fans are used properly.A review of the U.S. Department of Health and Human
Services and Center for Disease Control and Prevention (CDC) document titled Ventilation in Healthcare
Settings, dated September 9, 2021, indicated, .In healthcare settings, ventilation is important because it
helps remove things from the air.small virus particles. Good ventilation improves air quality and reduces the
risk of germs spreading.rooms are often connected in healthcare facilities. Making a change to the
ventilation in one room-like opening a window or closing vents to adjust temperature-can change the
ventilation in other places.A review of the facility's policy and procedure titled, Maintenance Department, no
date, indicated, .facility to maintain a clean and safe facility and grounds.A comprehensive program of
scheduled inspections.preventative maintenance.detailed documentation of all actions taken.the
maintenance supervisor will.participate in the infection control education program.guidelines that apply to
heating and ventilation systems.maintenance staff must make visual inspection of the filter and replace it at
least every ninety (90) days. This procedure is considered essential for preventive maintenance and
infection control.A review of the facility's policy titled, Infection Prevention and Control Program, dated April
2025, indicated; .The infection prevention and control program is a facility-wide effort involving all disciplines
and individuals.outbreak management, prevention of infection.decrease the risk of infection to residents
and personnel. Recognize infection control practices while providing care. Identify and correct problems
relating to infection control. Ensure compliance with state and federal regulations related to infection
control.comprehensive in that it addresses detection, prevention and control of infections.decide what
measures/interventions should be applied in individual circumstances.appropriate use of
transmission-based precautions.A review of the facility's policy titled Transmission Based Precaution and
Isolation, dated September 29, 2017, indicated; .implement infection control measures to prevent the
spread of communicable diseases and conditions.it is appropriate to individualize decisions regarding
resident placement.balancing infection risks with the need for more than one occupant in the room, the
presence of risk factors that increase the likelihood of transmission, and the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056328
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056328
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Premier Care Center for Palm Springs
2990 East Ramon Road
Palm Springs, CA 92264
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
potential for adverse psychological impact on the infected or colonized resident.standard precautions
including contact precautions.Handwashing-before and after resident contact, and after removing gloves is
the single most effective infection control measure known to reduce the potential for transmission of
microorganisms.protective barriers.gloves.gowns.masks and eye protectors (or face shield).respiratory
hygiene and cough etiquette.A review of the facility's surveillance policy titled, Emerging Infectious Disease
(EID): Coronavirus Disease 2019 (Covid-19), indicated, .the goal of preventing the spread of infection and
expediting an investigation.to identify COVID-19 outbreaks, and to maintain or improve resident health
status.surveillance shall be based upon national standards of practice and the facility assessment.frequent
monitoring for potential symptoms of respiratory infection are needed.
Event ID:
Facility ID:
056328
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056328
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Premier Care Center for Palm Springs
2990 East Ramon Road
Palm Springs, CA 92264
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure environmental conditions were being
monitored and maintained in a safe and functional manner for the residents and staff, when:1.The exit door
was left open. This failure had the potential for the residents to get out of the facility without the knowledge
of the facility staff. In addition, the maintenance shop door was left open and unattended. This failure had
the potential for unauthorized staff and residents to have access to the the maintenance room and get
materials that could have harm them or others; 2. The generator (used as a backup system if a facility loses
electrical power) was not being tested according to the facility's policy and procedure. This failure had the
potential for power to not be supplied to the facility in case of power outage; and3.The temperature of the
water supplying the facility areas was not being monitored according to the facility's policy and procedure.
In addition, the water temperature in resident rooms were above the required temperature according to the
facility's policy and procedure. Findings:On January 6, 2026, at 10 a.m., an unannounced visit was
conducted at the facility for the investigation of a complaint regarding physical environment.On January 7,
2026, at 12:15 p.m., an observation was conducted in the B wing on the facility. At the end of B wing the
emergency exit door was observed to be left open, no staff was observed coming or going through the
opened door. The maintenance shop door adjacent to the emergency exit door was open, and no one was
observed inside or around the maintenance shop.On January 7, 2026, at 12:30 p.m., a concurrent
observation and interview was conducted with the Director of Nursing (DON). The DON walked down B
wing and observed the emergency exit door and the maintenance shop door open, she looked outside and
in the maintenance shop, she closed the emergency exit door, and the alarm began to sound. The DON
stated the emergency exit door should be kept closed and the alarm to be set unless someone is physically
present. The DON further stated the emergency exit door has a wander guard (a security system designed
to prevent at-risk residents from wandering off or leaving a secured area) attached to it to ensure residents
do not get outside without their knowledge, it should be kept closed for the residents' safety. The DON
stated the maintenance shop door should be kept closed and locked unless the maintenance staff are
physically present, and it is not safe if a resident could get in the shop. The DON stated the maintenance
staff should not leave the doors open if unattended. On January 7, 2026, at 1:10 p.m., an interview was
conducted with the Director of Maintenance (DM). The DM stated the emergency exit door on B wing
should not be left open, there is a wander guard in place, and the door should remain closed with the alarm
activated for resident safety. The DM stated the maintenance shop door should be closed and locked when
the maintenance staff are not there and should be supervised to ensure no residents enter the shop,
resident safety is our primary reason. On January 8, 2026, at 12:20 p.m., an interview was conducted with
the DM. The DM stated he could not find documentation to verify generator (used as a backup system if a
facility loses electrical power) checks have been done for this past year. The DM stated he started in
October 2025 and was not aware of any preventative maintenance documents prior to him starting his
position with the facility. The DM stated they keep the maximum temperature range for the water residents
have access to is at 105 degrees Fahrenheit (F) to 115 degrees F. The DM stated the facility does not use
an anti-scalding device (a plumbing safety component that prevents severe burns by limiting water
temperatures), though their water distribution system heats the water up to 115 degrees F and the heater
portion turns off if it gets hotter. The DM stated he could not find any documents or logs to confirm water
temperatures were being checked in the facility since May 2025.On January 8, 2026, at 1:40 p.m., an
observation and interview
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056328
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056328
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Premier Care Center for Palm Springs
2990 East Ramon Road
Palm Springs, CA 92264
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
were conducted with the DM. The water temperature was checked in the following areas:-Conference room
sink; 124-degrees F;-room [ROOM NUMBER]; 122 degrees F;-room [ROOM NUMBER]; 120.4 degrees F;
and-room [ROOM NUMBER]; 120.4 degrees F. In a concurrent interview, the DM stated the water
temperature in resident care areas should not exceed 120 degrees F. A review of the facility's undated
policy and procedure titled Maintenance Department, indicated, .facility to maintain a clean and safe facility
and grounds.A comprehensive program of scheduled inspections.preventative maintenance.detailed
documentation of all actions taken.A review of the facility's policy titled Emergency Generator, dated May
2007, indicated; .the emergency generator is to provide, at a minimum four (4) hours of emergency power
under full load to the facility emergency circuits when there is a loss of commercial electricity. The
emergency generator will be run for thirty (30) minutes monthly under load. This operational check will be
documented, and any deficiencies noted.be repaired immediately.A review of the facility's undated policy
and procedure titled, Water Temperatures, indicated; .hot water in resident rooms and common areas be
maintained between 105 and 120 degrees F (41 and 49 C).to be checked at least weekly.record in
temperature log.
Event ID:
Facility ID:
056328
If continuation sheet
Page 8 of 8