F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to provide services according to standards of
clinical practice when it did not report and document a change of condition in a timely manner for one of
eight sampled residents.This failure had the potential to delay interventions and treatments which could
have affected Resident 1's health outcomes.Findings:Review of admission Record indicated Resident 1
was admitted on [DATE] with diagnoses which included: Acute Embolism and Thrombosis of femoral vein
bilateral (thrombosis is the formation of a clot in a vessel, and an embolism occurs when part of that clot
breaks off and travels to block another vessel), Acute Kidney Failure (the sudden loss of kidney function),
Obstructive and Reflux Uropathy (a blockage in the urinary tract that stops or slows urine flow, causing
urine to back up and potentially damage the kidneys, leading to symptoms like pain, swelling, frequent
urination, and difficulty urinating), Hydronephrosis (the swelling of one or both kidneys due to urine backing
up), Retention of urine (the inability to completely empty the bladder).Review of History and Physical
examination dated 9/22/25 indicated .The patient is A&OX3[alert and oriented to person, place, time]
.Patient has capacity .Review of Physical Therapy Progress note date 11/19/2025 at 12:30 P.M, indicated Pt
received in supine in bed, both dtrs [daughters] present. Pt noted with increase pallor(paleness), lethargy,
and clammy skin. Pt declines therapy d/t [due to] reports of severe abdominal pain 8/10. RLQ [right lower
quadrant of abdomen] noted to be stiff and possibly distended.Med nurse and charge nurse made
aware.On 12/9/25 at 2:35 P.M., a concurrent interview with Licensed Nurse 1(LN 1) and record review of
Resident 1's Electronic Medical Record ( EMR) was conducted. Review of Resident 1's EMR indicated that
Physical Therapy Note was written at 11/19/2025 at 12:30 P.M. indicating Resident 1's change of condition.
LN 1 stated that the PT note indicated that Med nurse and charge nurse made aware. so they should have
put a change in condition (CIC) note as well at that time. LN 1 stated the first nursing note about Resident
1's change of condition was at 3:12 P.M. LN 1 stated the expectation for a resident's change of condition is
to notify the resident's attending physician (MD) or nurse practitioner (NP), notify Responsible Party(RP),
get orders from the MD or NP, and document in a timely manner with a CIC note. LN 1 stated that the
resident's nurse should have written a CIC note to communicate what the change was and what was done
to intervene.On 12/9/25 at 2:50 P.M., a concurrent interview with LN 2, the charge nurse on unit on
11/19/25, and record review of Resident 1's EMR was conducted. LN 2 stated because the facility was in
an Covid outbreak, the protocol for any symptoms was first to test for COVID. LN 2 stated at the time of
incident, Resident 1 tested negative for COVID, and had stable vital signs (VS), but was complaining of
abdominal pain and confusion, as written in her nurse's note. LN 2 stated she texted the NP initially when
she first saw Resident 1 about 12:30 P.M. LN 2 stated that she did not chart when she initially texted NP. LN
2 stated that she texted the NP, two more times (times not remembered or documented) and after she did
not respond, and then she called NP directly. LN 2 stated the expectation
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
056330
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Reo Vista Healthcare Center
6061 Banbury St.
San Diego, CA 92139
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
was to document that she notified NP each time, and that NP did not respond. LN 2 stated the importance
of timely notification, response, and documentation was to provide the right intervention for Resident 1 in
timely manner. LN 2 stated she asked the medication nurse (LN 3) to check on Resident 1 throughout the
incident. LN 2 stated that she was not sure why there was no progress note from LN 3 about Resident 1's
CIC in the EMR . Review of Infection Preventionist's (IP) CIC note written on 11/19/25 at 3:12 P.M.,
indicated, Resident's daughter reported that patient has increased confusion. Rehab staff also reported that
patient was c/o [complained of] RLQ abdominal pain during therapy. Upon assessment, patient was alert
but confused. RLQ noted with mild tenderness when palpated (touched). No guarding [of the abdomen]
observed. Abdomen also slightly distended. BP 127/81. Pulse of 107.Date and time of clinician notification
11/19/25 at 15:00(3 P.M.).Date and time of family/resident representative notification 15:00.On 12/10/25 at
8:09 A.M., a phone interview was conducted with LN 3. LN 3 stated that she initially saw Resident 1 when
she gave him his medication in the morning around 8:30 A.M. LN 3 stated that at 12 P.M. on 11/19/25,
Resident 1 was complaining of RLQ abdominal pain. LN 3 stated that she only spoke to the daughter when
the therapist came to talk to her about Resident 1's change of condition. LN 3 stated that resident's
daughter was dealing mainly with the nurse, LN 2. LN 3 stated that she assessed resident, did vital signs,
assessed resident's abdomen, assessed the resident's urinary catheter, and mental status. LN 3 stated that
Resident 1 was confused and had dark yellow urine in foley catheter. LN 3 stated that he had no fever, but
they were suspecting a possible UTI. LN 3 stated that she texted the NP at about 12:35 P.M. without
response. LN 3 stated that NP did not return her text the first time and after they texted a second time with
no response (time not remembered), and her charge. LN 2 called the NP directly at 3 P.M. LN 3 stated that
she should have documented Resident 1's condition after assessing resident and again after talking with
the NP after contacted about CIC. LN 3 stated she should have charted when she texted NP, and that NP
did not respond. LN 3 stated that she did not chart that day because she had been busy that day, and that
her charge nurse charted a COC (change of condition) at 3 PM. LN 3 stated the importance of timely
documentation was because if it was not documented it was not done. LN 3 stated when the change of
condition occurred, she should have contacted the MD or NP within the first 30 minutes to an hour, so they
can make timely interventions for the Resident. LN 3 stated that 3 hours was too long.Review of facility
document titled eINTERACT Change in Condition Evaluation V5.1 dated 11/19/2025 at 19:35 [7:35 P.M.]
indicated The change in condition.Abdominal firm to palpitation and catheter.started 11/19/25 in
afternoon.Family notified Charge nurse of persistent abdominal pain from morning. Assessment done and
found firmness of abdomen upon palpation. Bowel sounds normal on auscultation. Catheter found with no
urine 100CC removed in the morning and 300 CC on bladder scan. Family requested to send to the
ED(Emergency Department) for further evaluatIon d/t increased concern.Review of facility document titled
eInteract Transfer Form V5 dated 11/19/25 at 7:55 P.M. indicated Resident 1 was transferred to the hospital
on [DATE] at 8 P.M. for Family request d/t [due to} increased abd [abdominal] pain and transfer was
unplanned.On 12/18/25 at 11:02 A.M., an interview was conducted with the Director of Nursing (DON). The
DON stated that notification and documentation of change of condition should be accurate and done in a
timely manner. The DON stated that if you didn't document it, you can't prove that you did it.Review of
facility policy titled Change in a Resident's Condition or Status dated 2001 indicated The nurse notify the
resident's attending physician on call when there has been a(an). d. significant change in the resident's
physical/emotional/mental conditions.2. A significant change of condition is a major decline or improvement
in resident's status that will not normally resolve itself without intervention by staff or by implementing
standard disease related
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056330
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Reo Vista Healthcare Center
6061 Banbury St.
San Diego, CA 92139
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
clinical interventions (is not self-limiting) ).d. ultimately based on the judgment of the clinical staff and the
guidelines outlined in the Resident Assessment Instrument.Review of facility policy and procedure titled
Charting and Documentation dated 2001, indicated, All services provided to the resident.or any changes in
the resident's medical, physical, psychosocial condition, shall be documented in the resident's medical
record. The medical record should facilitate communication between the interdisciplinary team regarding
the resident's condition and response to care.2. The following information is to be documented in the
resident medical record.d. Changed in the resident's condition.7. Documentation of procedures and
treatments will include care-specific details including: .c. the assessment data and/or any unusual findings
obtained during procedure/treatment.f. notification of family, physician, or other staff.
Event ID:
Facility ID:
056330
If continuation sheet
Page 3 of 3