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Inspection visit

Inspection

REO VISTA HEALTHCARE CENTERCMS #0563301 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0658 Ensure services provided by the nursing facility meet professional standards of quality. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to provide services according to standards of clinical practice when it did not report and document a change of condition in a timely manner for one of eight sampled residents.This failure had the potential to delay interventions and treatments which could have affected Resident 1's health outcomes.Findings:Review of admission Record indicated Resident 1 was admitted on [DATE] with diagnoses which included: Acute Embolism and Thrombosis of femoral vein bilateral (thrombosis is the formation of a clot in a vessel, and an embolism occurs when part of that clot breaks off and travels to block another vessel), Acute Kidney Failure (the sudden loss of kidney function), Obstructive and Reflux Uropathy (a blockage in the urinary tract that stops or slows urine flow, causing urine to back up and potentially damage the kidneys, leading to symptoms like pain, swelling, frequent urination, and difficulty urinating), Hydronephrosis (the swelling of one or both kidneys due to urine backing up), Retention of urine (the inability to completely empty the bladder).Review of History and Physical examination dated 9/22/25 indicated .The patient is A&OX3[alert and oriented to person, place, time] .Patient has capacity .Review of Physical Therapy Progress note date 11/19/2025 at 12:30 P.M, indicated Pt received in supine in bed, both dtrs [daughters] present. Pt noted with increase pallor(paleness), lethargy, and clammy skin. Pt declines therapy d/t [due to] reports of severe abdominal pain 8/10. RLQ [right lower quadrant of abdomen] noted to be stiff and possibly distended.Med nurse and charge nurse made aware.On 12/9/25 at 2:35 P.M., a concurrent interview with Licensed Nurse 1(LN 1) and record review of Resident 1's Electronic Medical Record ( EMR) was conducted. Review of Resident 1's EMR indicated that Physical Therapy Note was written at 11/19/2025 at 12:30 P.M. indicating Resident 1's change of condition. LN 1 stated that the PT note indicated that Med nurse and charge nurse made aware. so they should have put a change in condition (CIC) note as well at that time. LN 1 stated the first nursing note about Resident 1's change of condition was at 3:12 P.M. LN 1 stated the expectation for a resident's change of condition is to notify the resident's attending physician (MD) or nurse practitioner (NP), notify Responsible Party(RP), get orders from the MD or NP, and document in a timely manner with a CIC note. LN 1 stated that the resident's nurse should have written a CIC note to communicate what the change was and what was done to intervene.On 12/9/25 at 2:50 P.M., a concurrent interview with LN 2, the charge nurse on unit on 11/19/25, and record review of Resident 1's EMR was conducted. LN 2 stated because the facility was in an Covid outbreak, the protocol for any symptoms was first to test for COVID. LN 2 stated at the time of incident, Resident 1 tested negative for COVID, and had stable vital signs (VS), but was complaining of abdominal pain and confusion, as written in her nurse's note. LN 2 stated she texted the NP initially when she first saw Resident 1 about 12:30 P.M. LN 2 stated that she did not chart when she initially texted NP. LN 2 stated that she texted the NP, two more times (times not remembered or documented) and after she did not respond, and then she called NP directly. LN 2 stated the expectation Residents Affected - Few (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 056330 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056330 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/09/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Reo Vista Healthcare Center 6061 Banbury St. San Diego, CA 92139 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few was to document that she notified NP each time, and that NP did not respond. LN 2 stated the importance of timely notification, response, and documentation was to provide the right intervention for Resident 1 in timely manner. LN 2 stated she asked the medication nurse (LN 3) to check on Resident 1 throughout the incident. LN 2 stated that she was not sure why there was no progress note from LN 3 about Resident 1's CIC in the EMR . Review of Infection Preventionist's (IP) CIC note written on 11/19/25 at 3:12 P.M., indicated, Resident's daughter reported that patient has increased confusion. Rehab staff also reported that patient was c/o [complained of] RLQ abdominal pain during therapy. Upon assessment, patient was alert but confused. RLQ noted with mild tenderness when palpated (touched). No guarding [of the abdomen] observed. Abdomen also slightly distended. BP 127/81. Pulse of 107.Date and time of clinician notification 11/19/25 at 15:00(3 P.M.).Date and time of family/resident representative notification 15:00.On 12/10/25 at 8:09 A.M., a phone interview was conducted with LN 3. LN 3 stated that she initially saw Resident 1 when she gave him his medication in the morning around 8:30 A.M. LN 3 stated that at 12 P.M. on 11/19/25, Resident 1 was complaining of RLQ abdominal pain. LN 3 stated that she only spoke to the daughter when the therapist came to talk to her about Resident 1's change of condition. LN 3 stated that resident's daughter was dealing mainly with the nurse, LN 2. LN 3 stated that she assessed resident, did vital signs, assessed resident's abdomen, assessed the resident's urinary catheter, and mental status. LN 3 stated that Resident 1 was confused and had dark yellow urine in foley catheter. LN 3 stated that he had no fever, but they were suspecting a possible UTI. LN 3 stated that she texted the NP at about 12:35 P.M. without response. LN 3 stated that NP did not return her text the first time and after they texted a second time with no response (time not remembered), and her charge. LN 2 called the NP directly at 3 P.M. LN 3 stated that she should have documented Resident 1's condition after assessing resident and again after talking with the NP after contacted about CIC. LN 3 stated she should have charted when she texted NP, and that NP did not respond. LN 3 stated that she did not chart that day because she had been busy that day, and that her charge nurse charted a COC (change of condition) at 3 PM. LN 3 stated the importance of timely documentation was because if it was not documented it was not done. LN 3 stated when the change of condition occurred, she should have contacted the MD or NP within the first 30 minutes to an hour, so they can make timely interventions for the Resident. LN 3 stated that 3 hours was too long.Review of facility document titled eINTERACT Change in Condition Evaluation V5.1 dated 11/19/2025 at 19:35 [7:35 P.M.] indicated The change in condition.Abdominal firm to palpitation and catheter.started 11/19/25 in afternoon.Family notified Charge nurse of persistent abdominal pain from morning. Assessment done and found firmness of abdomen upon palpation. Bowel sounds normal on auscultation. Catheter found with no urine 100CC removed in the morning and 300 CC on bladder scan. Family requested to send to the ED(Emergency Department) for further evaluatIon d/t increased concern.Review of facility document titled eInteract Transfer Form V5 dated 11/19/25 at 7:55 P.M. indicated Resident 1 was transferred to the hospital on [DATE] at 8 P.M. for Family request d/t [due to} increased abd [abdominal] pain and transfer was unplanned.On 12/18/25 at 11:02 A.M., an interview was conducted with the Director of Nursing (DON). The DON stated that notification and documentation of change of condition should be accurate and done in a timely manner. The DON stated that if you didn't document it, you can't prove that you did it.Review of facility policy titled Change in a Resident's Condition or Status dated 2001 indicated The nurse notify the resident's attending physician on call when there has been a(an). d. significant change in the resident's physical/emotional/mental conditions.2. A significant change of condition is a major decline or improvement in resident's status that will not normally resolve itself without intervention by staff or by implementing standard disease related (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056330 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056330 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/09/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Reo Vista Healthcare Center 6061 Banbury St. San Diego, CA 92139 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete clinical interventions (is not self-limiting) ).d. ultimately based on the judgment of the clinical staff and the guidelines outlined in the Resident Assessment Instrument.Review of facility policy and procedure titled Charting and Documentation dated 2001, indicated, All services provided to the resident.or any changes in the resident's medical, physical, psychosocial condition, shall be documented in the resident's medical record. The medical record should facilitate communication between the interdisciplinary team regarding the resident's condition and response to care.2. The following information is to be documented in the resident medical record.d. Changed in the resident's condition.7. Documentation of procedures and treatments will include care-specific details including: .c. the assessment data and/or any unusual findings obtained during procedure/treatment.f. notification of family, physician, or other staff. Event ID: Facility ID: 056330 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0658GeneralS&S Dpotential for harm

    F658 - Comprehensive Care Plans

    Ensure services provided by the nursing facility meet professional standards of quality.

FAQ · About this visit

Common questions about this visit

What happened during the December 9, 2025 survey of REO VISTA HEALTHCARE CENTER?

This was a inspection survey of REO VISTA HEALTHCARE CENTER on December 9, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at REO VISTA HEALTHCARE CENTER on December 9, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Ensure services provided by the nursing facility meet professional standards of quality."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.