F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to follow its own policy and procedure (P&P) titled Change of
Condition Reporting dated March 2024, by not reporting to the physician that the nursing staff did not
obtain urine for a urinalysis (UA- test that checks your urine for signs of health issues like infections, kidney
problems, and liver disease) ordered on 9/21/2024 for one of three sampled residents (Resident 1).
Residents Affected - Few
This deficient had the potential for Resident 1 not being provided treatment based on the results of the UA,
which could lead to a worsening infection, decreased quality of life and possibly death.
Findings:
During a review of Resident 1's admission Record dated indicated Resident 1 was admitted to the facility
on [DATE] with diagnoses that included type 2 diabetes mellitus (DM- a disorder characterized by difficulty
in blood sugar control and poor wound healing), sepsis (a life-threatening condition that occurs when the
body's response to an infection injures its own tissues and organs), Parkinson's disease (a progressive
disease of the nervous system marked by tremor [a neurological condition that includes shaking or
trembling movements in one or more parts of your body], muscular rigidity, and slow, imprecise
movements), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and
loss of interest), and need for assistance with personal care.
A review of Resident 1's history and physical dated 9/13/2024 indicated, Resident 1 can make needs
known but can not make medical decisions.
A review of Resident 1's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated
9/14/2024 indicated, Resident 1's cognition (the mental action or process of acquiring knowledge and
understanding through thought, experience, and the sense) was severely impaired. Resident 1 required
supervision with eating, moderate assistance with oral hygiene and personal hygiene and maximum
assistance with toileting hygiene, dressing and bathing.
A review of Resident 1's Physician Order dated 9/21/2024 indicated, a physician order for a UA one time be
done stat (immediately).
A review of Resident 1's Nursing Progress Note dated 9/25/2024, completed by Licensed Vocational Nurse
(LVN) 1, indicated, station 1 charge nurse (Licensed Vocational Nurse 2 [LVN 2]) notified that a UA was not
collected for lab (laboratory) on 9/21/2024. Per charge nurse (LVN 2) will attempt to collect UA if
unsuccessful will endorse to oncoming nurse (a nurse who takes over resident care from another nurse at
the end of their shift).
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056337
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Panorama Gardens Nursing and Rehabilitation Center
9541 Van Nuys Blvd.
Panorama City, CA 91402
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview with Licensed Vocational Nurse 1 (LVN 1) on 10/23/2024 at 1:55 p.m., LVN 1 stated
that during a chart review of Resident 1's chart on 9/25/2024, stated she (LVN 1) noticed that the UA had
not been collected and sent to the laboratory. LVN 1 stated that she informed LVN 2, who was working as
the charge nurse of Resident 1, that the UA had not been collected. LVN 1 stated that normally when the
facility receives a stat physician order to obtain a laboratory specimen, normally the physician will be
notified within a one to two days if facility staff was not able to obtain the specimen.
During an interview with LVN 2 on 10/23/2024 at 3:50 p.m., LVN 2 stated that she (LVN 2) was the charge
nurse for Resident 1 on 9/25/2024. LVN 2 stated that she (LVN 2) was not able to obtain the urine from
Resident 1 to send to the laboratory. LVN 2 stated that since the physician order was dated 9/21/2024 (to
be done stat) she (LVN 2) should have notified the physician that she was unable to obtain the urine from
Resident 1.
During an interview with the Director of Nursing (DON) on 10/23/2024 at 4:10 p.m., the DON stated that
when the physician orders a stat laboratory order it should be completed within 24 hours and if the nursing
staff is not able to collect the urine for the laboratory, the nursing staff should notify the physician and
complete a change of condition report on the resident. The DON stated that Resident 1's physician should
have been notified that the staff was unable to obtain Resident 1's urine for the laboratory order and
completed a change of condition report for Resident 1.
A review of the facility P&P titled Change of Condition Reporting with a revision date of March 2024
indicated, it is the policy of this facility that all changes in resident condition will be communicated to the
physician. To clearly define guidelines for timely notification of a change in resident condition. Any change in
a resident's condition manifested by a marked change in physical or mental behavior will be communicated
to the physician .document resident change of condition and response in change of condition and in
nursing progress notes, and update resident care plan as indicated .The licensed nurse responsible for the
resident will continue assessment and documentation every shift for at least seventy-two hours or until
condition has stabled.
A review of the facility P&P titled Laboratory Testing dated March 2024 indicated, it is the policy of this
facility to obtain laboratory and radiology services when ordered by a physician .promptly notify the
ordering entity of test results.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056337
If continuation sheet
Page 2 of 2