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Inspection visit

Health inspection

PANORAMA GARDENS NURSING AND REHABILITATION CENTERCMS #0563371 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to follow its own policy and procedure (P&P) titled Change of Condition Reporting dated March 2024, by not reporting to the physician that the nursing staff did not obtain urine for a urinalysis (UA- test that checks your urine for signs of health issues like infections, kidney problems, and liver disease) ordered on 9/21/2024 for one of three sampled residents (Resident 1). Residents Affected - Few This deficient had the potential for Resident 1 not being provided treatment based on the results of the UA, which could lead to a worsening infection, decreased quality of life and possibly death. Findings: During a review of Resident 1's admission Record dated indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), sepsis (a life-threatening condition that occurs when the body's response to an infection injures its own tissues and organs), Parkinson's disease (a progressive disease of the nervous system marked by tremor [a neurological condition that includes shaking or trembling movements in one or more parts of your body], muscular rigidity, and slow, imprecise movements), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and need for assistance with personal care. A review of Resident 1's history and physical dated 9/13/2024 indicated, Resident 1 can make needs known but can not make medical decisions. A review of Resident 1's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 9/14/2024 indicated, Resident 1's cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the sense) was severely impaired. Resident 1 required supervision with eating, moderate assistance with oral hygiene and personal hygiene and maximum assistance with toileting hygiene, dressing and bathing. A review of Resident 1's Physician Order dated 9/21/2024 indicated, a physician order for a UA one time be done stat (immediately). A review of Resident 1's Nursing Progress Note dated 9/25/2024, completed by Licensed Vocational Nurse (LVN) 1, indicated, station 1 charge nurse (Licensed Vocational Nurse 2 [LVN 2]) notified that a UA was not collected for lab (laboratory) on 9/21/2024. Per charge nurse (LVN 2) will attempt to collect UA if unsuccessful will endorse to oncoming nurse (a nurse who takes over resident care from another nurse at the end of their shift). (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 056337 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056337 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/24/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Panorama Gardens Nursing and Rehabilitation Center 9541 Van Nuys Blvd. Panorama City, CA 91402 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few During an interview with Licensed Vocational Nurse 1 (LVN 1) on 10/23/2024 at 1:55 p.m., LVN 1 stated that during a chart review of Resident 1's chart on 9/25/2024, stated she (LVN 1) noticed that the UA had not been collected and sent to the laboratory. LVN 1 stated that she informed LVN 2, who was working as the charge nurse of Resident 1, that the UA had not been collected. LVN 1 stated that normally when the facility receives a stat physician order to obtain a laboratory specimen, normally the physician will be notified within a one to two days if facility staff was not able to obtain the specimen. During an interview with LVN 2 on 10/23/2024 at 3:50 p.m., LVN 2 stated that she (LVN 2) was the charge nurse for Resident 1 on 9/25/2024. LVN 2 stated that she (LVN 2) was not able to obtain the urine from Resident 1 to send to the laboratory. LVN 2 stated that since the physician order was dated 9/21/2024 (to be done stat) she (LVN 2) should have notified the physician that she was unable to obtain the urine from Resident 1. During an interview with the Director of Nursing (DON) on 10/23/2024 at 4:10 p.m., the DON stated that when the physician orders a stat laboratory order it should be completed within 24 hours and if the nursing staff is not able to collect the urine for the laboratory, the nursing staff should notify the physician and complete a change of condition report on the resident. The DON stated that Resident 1's physician should have been notified that the staff was unable to obtain Resident 1's urine for the laboratory order and completed a change of condition report for Resident 1. A review of the facility P&P titled Change of Condition Reporting with a revision date of March 2024 indicated, it is the policy of this facility that all changes in resident condition will be communicated to the physician. To clearly define guidelines for timely notification of a change in resident condition. Any change in a resident's condition manifested by a marked change in physical or mental behavior will be communicated to the physician .document resident change of condition and response in change of condition and in nursing progress notes, and update resident care plan as indicated .The licensed nurse responsible for the resident will continue assessment and documentation every shift for at least seventy-two hours or until condition has stabled. A review of the facility P&P titled Laboratory Testing dated March 2024 indicated, it is the policy of this facility to obtain laboratory and radiology services when ordered by a physician .promptly notify the ordering entity of test results. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056337 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0684GeneralS&S Dpotential for harm

    F684 - Quality of care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

FAQ · About this visit

Common questions about this visit

What happened during the October 24, 2024 survey of PANORAMA GARDENS NURSING AND REHABILITATION CENTER?

This was a inspection survey of PANORAMA GARDENS NURSING AND REHABILITATION CENTER on October 24, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at PANORAMA GARDENS NURSING AND REHABILITATION CENTER on October 24, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.