F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure the facility provided transportation for one
of two sampled residents (Resident 4) who had an appointment on 10/28/2024.
Residents Affected - Few
This deficient practice resulted in Resident 4 missing his scheduled appointment on 10/28/2024 and had
the potential for Resident 4 to not attain his highest practicable physical well-being.
Findings:
During a review of Resident 4's admission Record, the admission Record indicated the facility originally
admitted Resident 4 on 4/28/2018 and readmitted Resident 4 on 12/6/2020 with diagnoses that included
polyneuropathy (disease or dysfunction of one or more peripheral nerves [nerves located outside of the
brain and spinal cord], typically causing numbness or weakness), schizoaffective disorder (a mental illness
that can affect thoughts, mood, and behavior), and bipolar disorder (mental disorder that causes unusual
shifts in mood, energy, activity levels, concentration, and the ability to carry out day-to-day tasks).
During a review of Resident 4's Minimum Data Set (MDS- a resident assessment tool) dated 8/15/2024,
indicated Resident 4's cognition (mental action or process of acquiring knowledge and understanding
through thought, experience, and the senses) skills for daily decision making was intact. The MDS indicated
Resident 4 is independent with eating, oral hygiene, toileting hygiene, and personal hygiene.
During a review of Resident 4's physician's order dated 10/22/2024 at 11:45 a.m., Resident 4's physician's
order indicated Resident 4 had an appointment with pain management on 10/28/2024 at 11:00 a.m.
During a review of Resident 4's Transportation Notification Form dated 10/22/2024, the Transportation
Notification Form indicated Date of Appointment: 10/28/2024; Time of Appointment: 11:00 a.m.; Pick up
Tine: 9:50 a.m.
During an interview on 11/18/2024 at 12:15 p.m., with Resident 4, Resident 4 stated that he had an
appointment for a pain management procedure on 10/28/2024 at 11:00 a.m. Resident 4 stated that he was
supposed to be picked up before 10:00 a.m. and stated that he was ready and waiting for transportation no
one came to pick him up.
During a concurrent interview and record review on 11/18/2024 at 2:02 p.m., with the Social Services
Assistant (SSA), reviewed Resident 4's Transportation Notification Form dated 10/22/2024. The SSA stated
that Resident 4 had an appointment scheduled on 10/28/2024 at 11:00 a.m., with a pickup time
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
056351
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056351
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Chatsworth Park Health Care Center
10610 Owensmouth
Chatsworth, CA 91311
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
at 9:50 am. The SSA stated that she was informed by Resident 4 that he had an appointment on
10/28/2024 at 11:00 a.m. because Resident 4 arranges his own appointments. The SSA stated that once
she was made aware of Resident 4's appointment, she (SSA) set up Resident 4's transportation and
notified nursing. The SSA stated that she (SSA) was off duty on 10/28/2024 and was made aware that
Resident 4 missed his appointment on 10/28/2024 because facility staff called her (SSA) on her (SSA) day
off. The SSA stated facility staff requested the SSA to assist facility staff with Resident 4's missed
transportation on her (SSA) day off. The SSA stated that she called the transportation company and the
transportation company said they were going to be late and that Resident 4 cancelled transportation at
10:20 a.m. The SSA further stated that the facility should have attempted to arrange an alternate means of
transportation once they found out transportation was not at the facility. The SSA continued to state that
Resident 4 is alert and self-responsible and the facility could have attempted to call a ride share service
and sent facility staff with Resident 4 for safety.
During an interview on 11/18/2024 at 2:17 p.m., with the Registered Nurse Supervisor (RNS), the RNS
stated that she (RNS) was aware of Resident 4's missed transportation on 10/28/2024. The RNS stated
that nursing staff should have been more proactive in getting Resident 4 to his appointment.
During a concurrent interview and record review on 11/18/2024 at 2:20 p.m., with the Assistant Director of
Nursing (ADON), reviewed Resident 4's progress notes dated 10/28/2024. The ADON stated that there was
no documented evidence that the facility attempted other means of transportation for Resident 4 on
10/28/2024.
During an interview on 11/18/2024 at 3:02 p.m., with Resident 4, Resident 4 stated that he (Resident 4) did
not call the transportation company and cancel the appointment.
During an interview on 11/18/2024 at 4:20 p.m., with the Administrator (ADM), the ADM stated that the
facility did not have a Social Services Director to assist the facility staff at that time. The ADM continued to
state that because Resident 4 was not picked up at the specified pick-up time, the facility should have
coordinated an alternate mean of transportation such as a ride share service.
During a review of the facility-provided policy and procedure titled, Transportation to Doctors/Diagnostic
Appointments, last reviewed on 1/11/2024, the policy indicated it is the policy of this facility to assist
residents in arranging transportation to/from diagnostic appointments when necessary.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056351
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056351
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Chatsworth Park Health Care Center
10610 Owensmouth
Chatsworth, CA 91311
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure dialysis (the removing of waste and excess fluid to
prevent build up in the body for residents who have loss of kidney [organs that remove waste products from
the blood and produce urine] function) residents received care in accordance with standards of practice for
two of three sampled residents (Resident 2 and Resident 3) by:
Residents Affected - Few
1. Failing to complete a post-dialysis assessment for Resident 2 on 10/28/2024.
2. Failing to assess Resident 3's dialysis access site (way to reach the blood for dialysis) after returning
from dialysis on 10/28/2024 and 11/4/2024.
These deficient practices placed Residents 2 and 3 at risk for complications of dialysis such as redness at
the dialysis access site, edema (too much fluid trapped in the body's tissues), excessive bleeding, and a
change in vital signs (clinical measurements that indicate the state of a resident's essential body functions).
Findings:
a. During a review of Resident 2's admission Record, the admission Record indicated the facility originally
admitted the resident on 12/11/2023 with diagnoses included end stage renal disease (ESRD - a condition
when the kidneys cannot filter blood anymore) and dependence on renal (kidney) dialysis.
During a review of Resident 2's Minimum Data Set (MDS- resident assessment tool) dated 9/10/2024, the
MDS indicated the resident's cognitive (mental action or process of acquiring knowledge and
understanding) function was intact. The MDS indicated Resident 2 required setup or clean-up assistance
with eating and required supervision or touching assistance with oral hygiene and personal hygiene.
During a concurrent interview and record review on 11/18/2024 at 10:37 a.m., with the MDS Nurse
(MDSN), reviewed Resident 2's Nursing Facility Post-Dialysis assessment dated [DATE]. Resident 2's
Nursing Facility Post-Dialysis assessment dated [DATE] was blank. The MDSN stated that there was no
documented evidence of Resident 2's post dialysis assessment. The MDSN stated that once a resident
returns to the facility from dialysis, an assessment should be done and should include vital signs and an
assessment of the resident's dialysis access site to check for bleeding. The MDSN continued to state
licensed nurses should check the dialysis access site for bruit (sound of blood passing through the access
site) and thrill (vibration of blood passing through the access site) to ensure that the dialysis access site is
working. The MDSN stated that post-dialysis assessments are done to make sure there are no changes in
the resident's condition and to be sure that they are safe to be in the facility.
b. During a review of Resident 3's admission Record, the admission Record indicated the facility readmitted
the resident on 2/24/2024 with diagnoses included end stage renal disease and dependence on renal
dialysis.
During a review of Resident 3's MDS dated [DATE], the MDS indicated the resident's cognitive function was
severely impaired. The MDS indicated Resident 3 required setup or clean-up assistance with eating and
required supervision or touching assistance with oral hygiene and personal hygiene.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056351
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056351
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Chatsworth Park Health Care Center
10610 Owensmouth
Chatsworth, CA 91311
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent interview and record review on 11/18/2024 at 10:52 a.m., with the MDSN, reviewed
Resident 3's Nursing Facility Post-Dialysis assessment dated [DATE] and 11/4/2024. The MDSN stated
there is no documented evidence of Resident 3's dialysis access site assessment on 10/28/2024 and
11/4/2024. The MDSN stated that it is the responsibility of the charge nurses receiving residents after
dialysis to assess residents' dialysis access sites to ensure resident safety.
Residents Affected - Few
During a review of the facility's policy and procedure titled, Dialysis (Renal), Pre- and Post- Care, reviewed
1/11/2024, the policy indicated it is the policy of this facility to assist residents in maintaining homeostasis
pre- and post- renal dialysis and assess and maintain patency of renal dialysis access. The policy indicated
dialysis access should be assessed upon return to the facility for patency (free flowing/unobstructed), and
any unusual redness or swelling. Documentation related to pre- and post- dialysis care will be placed in the
clinical record and include: a. Resident assessments, interventions, and any provided education; b.
assessment of renal dialysis access site, to include presence or absence and quality of a bruit and thrill for
residents with an arteriovenous fistula (an abnormal connection between an artery and a vein).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056351
If continuation sheet
Page 4 of 4