F 0622
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Not transfer or discharge a resident without an adequate reason; and must provide documentation and
convey specific information when a resident is transferred or discharged.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to permit two of three sampled residents
(Resident 1 and Resident 2) to remain in the facility (Facility 1), when the facility initiated and transferred
Resident 1 and Resident 2 to other skilled nursing facilities (Facility 2 and Facility 3) without providing
evidence that Resident 1 and Resident 2 ' s health had improved sufficiently so they no longer needed the
services provided by the facility, which was the reason given for the transfers. This failure caused emotional
distress for Resident 1 and had the potential for emotional distress for Resident 2.
Findings:
During a concurrent observation and interview on 8/30/24 at 12 pm, Resident 1 was lying in her bed in
Facility 1, visiting with Family Member A (FM A). Resident 1 stated the Social Services Director (SSD)
came into her room on her fifth day as a resident in Facility 1 and told her a representative from another
facility would be coming to speak with her. Resident 1 stated she thought the other facility was just trying to
sell her on their facility. Resident 1 had not been informed a transfer was being arranged. Resident 1 stated
on the morning of her sixth day in Facility 1, transport arrived to take her to Facility 2. Resident 1 further
stated she was stunned as she was not aware she was moving. Resident 1 stated she did not understand
why it was suggested she move to a one-star rated facility when Facility 1 was a five-star rated facility (a
quality rating designed by the Centers for Medicare and Medicaid Services to assist consumers in choosing
a care facility, with five stars being the best rating). Resident 1 stated she felt as though she would have
been further along in her progress had she stayed at Facility 1 and not been transferred out to Facility 2,
where she did not receive services per her physical and occupational therapy goals.
During an interview on 8/30/24 at 12:15 pm, FM A stated that upon admission the SSD had informed her
Resident 1 would be at Facility 1 for at least three weeks. FM A further stated she had not initiated a
transfer to another facility for Resident 1 and had been very surprised when the transfer occurred.
During an interview on 10/23/24 at 9:58 AM, Resident 1 stated she was so shocked when she was
transferred to Facility 2 that she was afraid to leave her room and did not want to eat for several days.
Resident 1 further stated she had no idea why she was transferred to Facility 2, and she was afraid she had
offended someone at Facility 1.
A record review of a document titled, admission Agreement, dated 5/23/24, indicated Resident 1 was the
only person authorized to make decisions for herself.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
056364
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056364
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Summerfield Health Care Center
1280 Summerfield Rd
Santa Rosa, CA 95405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0622
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
A record review of a document titled, admission Record, for Resident 1 indicated an admission date of
6/8/24, with diagnoses which included Sepsis (an overwhelming and life-threatening response to infection),
Difficulty in Walking, Acute Transverse Myelitis of the Central Nervous System (an inflammation of the
spinal cord which often damages nerve cells and can cause pain, muscle weakness, paralysis, sensory
problems, or bladder and bowel dysfunction), and Depression (a mood disorder that can affect a person's
thoughts, feelings, and ability to function in daily life).
A record review of a document titled, History and Physical, dated 6/8/24, indicated Resident 1 was treated
at an acute care facility for sepsis, stabilized, and then discharged to a SNF (Skilled Nursing Facility) for
further care. New orders included rehabilitation with Physical Therapy (PT, therapy provided by an individual
with specialized training that is used to preserve, enhance, or restore movement and physical function) and
Occupational Therapy (OT, therapy provided by an individual with specialized training that is used to
enhance or restored the ability to perform activities of daily living [ADLs]). PT and OT are considered Skilled
Services. This document indicated Resident 1 ' s decision making capacity was intact.
A record review of a Care Plan for Resident 2, dated 6/8/24, indicated, Wishes to return/be discharged to
home.
A record review of a document titled, Order Summary Report, signed and dated by Resident 1 ' s Attending
Physician on 6/10/24, indicated, Resident has the capacity to make health care decisions.
A record review of a document titled, Progress Notes-Social Services, dated 6/11/24, indicated, SS spoke
with daughter regarding general update and projected Length of Stay (LOS) of 3+ weeks. Family is
interested in transitioning patient from skilled to long-term care.
A record review of a document titled, Occupational Therapy Treatment Encounter Note, dated 6/12/24,
Indicated, OT and PT .required to successfully train and progress patient with slide board transfers and bed
mobility d/t (due to) presenting with multiple deficits across both disciplines.
A record review of a document titled, Brief Interview for Mental Status (BIMS), dated 6/13/24, indicated a
BIMS Score of 15. A BIMS score of 15 indicated Resident 1 had intact cognition (capable of remembering,
learning new things, concentrating, and making decisions that affect everyday life).
A record review of a document titled, Progress Notes - Social Services, dated 6/13/24, indicated, SS
(Social Services) informed resident and [FM A] that resident has been given a PT (patient) CHOICE
transfer DC (discharge) of 6/14/24 @9:30 AM.
A record review of a document titled, Notice of Transfer or Discharge, dated 6/13/24, showed a checkmark
next to the phrase The resident ' s health has improved sufficiently that the resident no longer needs the
services provided by this facility. The bottom of the document had a section titled, Verification of Receipt of
Notice, and further indicated, This acknowledges that I have received a copy of this Notice of Transfer or
Discharge. The notice had a hand-written note at the bottom which indicated, Verbal consent - [name of FM
A] 6/13/24.
During an interview on 10/23/24 at 9:13 am, the SSD stated the signature on the document titled, Notice of
Transfer and Discharge, for Resident 1, was handwritten by her as, verbal consent, from FM A. When asked
why the document was not signed by Resident 1, who was her own responsible party, the SSD stated
Resident 1 was asleep when she went to her room. The SSD also stated the signature had not
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056364
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056364
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Summerfield Health Care Center
1280 Summerfield Rd
Santa Rosa, CA 95405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0622
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
meant agreement with the transfer, but agreement that the notice of the transfer had been received. The
SSD verified that none of the reasons for transfer or discharge listed on the document were valid for
Resident 1.
A record review of a document titled, Discharge Summary - Nursing, dated 6/13/24, indicated Resident 1
was admitted to Facility 1 for Post-Acute Care/Rehabilitation Services. The discharge summary indicated
Resident 1 was provided with PT and OT treatments at Facility 1 to regain strength and abilities for ADLs.
The discharge summary indicated, Pt (Resident 1) has potential to progress with further skilled services.
A record review of a document titled, Physician Discharge Order, dated 6/13/24, indicated, Discharge
reason: The resident ' s health has improved sufficiently so the resident no longer needs the services
provided by the facility. This discharge reason was crossed out and replaced with the discharge reason of
SNF-to-SNF transfer.
During a concurrent interview and record review on 10/23/24 at 1:30 pm, when asked to provide
documentation of Resident 1 initiating a transfer to another skilled nursing facility, the Director of Nursing
(DON) was unable to do so. The DON stated a document titled, Nursing Progress Note, dated 6/14/24,
indicated discharge instructions and paperwork were explained and signed by the patient. The DON verified
this signature did not indicate initiation of a transfer by Resident 1.
During a phone interview on 8/30/24 at 1:20 pm, Family Member B (FM B) stated Resident 2 was not
available for an interview, as she had passed away while residing at Facility 3. FM B stated Resident 2 was
in very bad shape when she was transferred from Facility 1 to Facility 3 as she was emaciated, dehydrated,
and had a urinary tract infection (a bacterial infection that affects the urinary tract, which includes the
bladder, urethra, and kidneys). FM B stated she was surprised when she was informed by the Social
Services Department at Facility 1 that a transfer was imminent. FM B stated she had not requested for
Resident 2 to be moved to a different facility and was shocked when she was told by Facility 1 staff that
Resident 2 was ready for release. FM B stated she had inquired where Resident 2 would receive care, but
she never requested to have her moved.
A record review of a document titled, admission Record, indicated Resident 2 was admitted to the facility on
[DATE], with diagnoses of metabolic encephalopathy (a brain dysfunction caused by a chemical imbalance
in the blood that affects the brain), anxiety disorder (a condition that causes excessive feelings of fear,
dread, and worry that can interfere with daily life), severe protein-calorie malnutrition, dysphagia (difficulty
swallowing), and Alzheimer ' s disease (a brain disorder that destroys memory and thinking skills).
A record review of a Care Plan for Resident 2, dated 6/11/24, indicated, Wishes to return/be discharged to
home.
A record review of a document titled, Order Summary Report, dated 6/11/24 and signed by the Medical
Director (MD), indicated, Resident has the capacity to make health care decisions.
A record review of document titled IDT Care Plan Review, dated 6/12/24, indicated occupational and
physical therapy would be provided five times per week to address mobility and activities of daily living
deficits. The estimated length of stay was determined to be at least another two or three weeks. Document
further notes that Resident 2 would require 24-hour care at home. The discharge plan summary indicated
the following: Patient will return to the community when therapy and nursing services
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056364
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056364
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Summerfield Health Care Center
1280 Summerfield Rd
Santa Rosa, CA 95405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0622
are completed.
Level of Harm - Minimal harm
or potential for actual harm
A record review of a document titled Speech Therapy Treatment Encounter Note, dated 6/13/24, indicated,
Patient presents with acute .dysphagia. Continue to recommend puree solids and thin liquids with 1:1
supervision. The document also indicated, Recommend continued speech therapy (ST) intervention .to
support adequate nutrition/hydration.
Residents Affected - Few
A record review of a document titled, Brief Interview for Mental Status, dated 6/17/24, indicated a BIMS
score of 7. A BIMS score of 7 indicated moderate cognitive impairment.
A record review of a document titled, Physician Discharge Order, dated 6/18/24, indicated, Discharge
reason: The resident ' s health has improved sufficiently so the resident no longer needs the services
provided by the facility. This discharge reason was crossed out and replaced with the discharge reason of
SNF-to-SNF transfer.
A record review of a document titled, Progress Notes - Social Services, dated 6/19/24, indicated, SS
(Social Services) informed resident and [FM B] that resident has been given a PT CHOICE DC of 6/19
@10:00 am. Resident will be transferring to Facility 3.
A record review of a document titled, Notice of Transfer or Discharge, dated 6/19/24, showed a checkmark
next to the phrase, The resident ' s health has improved sufficiently that the resident no longer needs the
services provided by this facility. The bottom of the document had a section titled, Verification of Receipt of
Notice, and further indicates, This acknowledges that I have received a copy of this Notice of Transfer or
Discharge. The notice has a hand-written note at the bottom which indicated, Verbal consent - [name of FM
B] 6/19/24 via telephone.
During an interview on 9/5/24 at 12:05 pm, the SSD verified the therapy department assessed all admitted
residents and determined skilled nursing needs, and Resident 1 and Resident 2 qualified for skilled nursing.
The SSD stated the facility had skilled nursing beds that could have been converted to long term beds. The
SSD stated she had not documented all conversations with residents and their representatives regarding
transfers and discharges as she did not have enough time to do this. The SSD stated she wrote a note in
the resident chart on the day the actual transfer occurred. When asked to provide documentation of
Resident 1 and Resident 2 initiating a transfer to another Skilled Nursing Facility, she was unable to do so.
The SSD stated Resident 1 and Resident 2 were given a choice of facilities to be transferred to. The SSD
was unable to provide any documentation of facility choices. The SSD was asked to provide rationale for
SNF to SNF transfer for Resident 1 and Resident 2 and was unable to provide any documentation of
rationale for transfer. When asked what triggered the conversation regarding transfer to another facility, the
SSD stated the Initial Care Conference triggered a conversation about options for other facilities if it was
determined a resident was unsafe to return home. The SSD stated Initial Care Conference was scheduled
during the first week of a resident ' s stay. The SSD also stated the document titled, Notice of Transfer or
Discharge, did not contain an option for SNF-to-SNF transfer. Because of this, she had checked the box
reading, The resident ' s health has improved sufficiently that the resident no longer needs the services
provided by this facility. The SSD verified this was not the reason for Resident 1 ' s transfer to Facility 2 or
Resident 2 ' s transfer to Facility 3.
During an interview on 10/23/24 at 9:13 am, the SSD stated the signature on the document titled, Notice of
Transfer and Discharge, for Resident 2, was handwritten by her as, verbal consent from FM B. The SSD
also stated the signature had not meant agreement with the transfer, but agreement that the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056364
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056364
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Summerfield Health Care Center
1280 Summerfield Rd
Santa Rosa, CA 95405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0622
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
notice of the transfer had been received. The SSD verified that none of the reasons for transfer or discharge
listed on the document were valid for Resident 2.
During a concurrent interview and record review on 10/23/24 at 1:30 pm, when asked to provide
documentation of Resident 2 initiating a transfer to another skilled nursing facility, the Director of Nursing
(DON) was unable to do so.
A record review of a facility policy and procedure titled, Criteria for Transfer and Discharge, dated 12/2023,
indicated, Facility-initiated transfer or discharge - a transfer or discharge which .did not originate through
the resident ' s verbal or written request.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056364
If continuation sheet
Page 5 of 5