F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and closed record review, the facility failed to ensure a care plan was followed according to the
facility's policies and procedures (P&P) for one of three sampled Residents (Resident 1) when:
1. There were no documentation of neuro checks and floor mats.
2. There were missing documentation for monitoring intake and recording of every meal.
These failures had the potential to adversely affect the health and safety of one resident, Resident 1, by
placing Resident 1 at risk of increased malnutrition (not enough nutrients in the body) and further potential
injuries from another fall.
Findings:
1.During a review of Resident 1's clinical record, the admission Record (contains demographic and medical
information), indicated Resident 1 was admitted to the facility on [DATE], with diagnoses of Parkinson's
disease (unintended or uncontrollable movements such as shaking, stiffness, and difficulty with balance
and coordination), cognitive communication deficits (difficulty with thinking and how someone uses
language), Coronavirus Disease 2019 (COVID-19- a mild to severe respiratory illness), type 2 diabetes
(high sugar level), and depression (feeling of sadness).
During a closed record review on September 20, 2023, at 2:12 PM, with the Minimal Data Set Coordinator
(MDS Coordinator), Resident 1's care plan (summary of a resident's specific care needs and current
treatments), date initiated on February 11, 2023, indicated, .Has had an actual fall with 4 inch (unit of
measurement) laceration to forehead and laceration on nose, heavy bleeding d/t poor balance, unsteady
gait (walking) .interventions: .Floor mats .Monitor/document/report to MD for s/sx [signs and symptoms]:
Pain, bruises, Change in mental status .Neuro-checks [ checking mental status and level of consciousness]
as ordered .
During a concurrent interview and closed record review on September 20, 2023, at 2:25 PM, with the MDS
Coordinator, Resident 1's clinical record was reviewed and the MDS Coordinator stated she was unable to
find documented evidence of Resident 1's neuro checks and floor mats and stated there should have been
documentation because it was in the care plan.
During a concurrent interview and closed record review on September 20, 2023, at 4:22 PM, with the
Director of Nursing (DON), Resident 1's medical record was reviewed and the DON stated she was unable
to find documented evidence to indicate the interdisciplinary team (IDT-team from different areas
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
056372
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056372
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookside Healthcare Center
105 Terracina Blvd.
Redlands, CA 92373
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
of expertise coming together to set goals for the resident) had an investigation documented in Resident 1's
medical records after the fall. The DON verified there should have been one.
During a concurrent interview and record review on September 20, 2023, at 4:25 PM, with the DON, the
facility's P&P titled, Fall Management System, undated, indicated, .5. The investigation will be reviewed by
the Inter Disciplinary Team. Results of the investigation will be documented in the resident's medical record
. The DON stated the policy was not followed.
During a concurrent interview and record review on September 20, 2023, at 4:28 PM, with the DON, the
facility's P&P titled, Care Planning, undated, indicated, It is the policy of this facility that the interdisciplinary
team (IDT) shall develop and implement a comprehensive person-centered care plan for each resident,
consistent with the residents right, that includes measurable objectives and times to meet a resident's
medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment
. A summary of the IDT Care Plan review shall be documented in the medical records . The DON stated the
P&P was not followed.
2.During a closed record review on September 20, 2023, at 3:47 PM, with the DON, Resident 1's care plan,
date initiated on February 10, 2023, indicated, .Resident is at increased risk for malnutrition r/t [related to]
chronic disease process of Parkinson's, Depression, Acute illness of COVID, Poor PO [mouth] intake of
meals .Interventions .Monitor intake and record q [every] meal .
During a concurrent interview and closed record review on September 20, 2023, at 3:49 PM, with the DON,
Resident 1's Dietary- Amount Eaten, dated February 18, 2023, through March 3, 2023, had missing
documentation for the following dates and times:
A. February 18, 2023, for breakfast and lunch meal.
B. February 19, 2023, for breakfast and lunch meal.
C. February 20, 2023, for breakfast and lunch meal.
D. February 21, 2023, for breakfast meal.
E. February 22, 2023, for breakfast meal.
F. February 24, 2023, for breakfast meal.
G. February 25, 2023, for breakfast and lunch meal.
H. February 26, 2023, for breakfast and lunch meal.
I. February 27, 2023, for breakfast, lunch, and dinner meal.
J. February 28, 2023, for breakfast meal.
K. March 1, 2023, for breakfast meal.
The DON verified the missing meals and stated there should not be any missing documentation of meals
because the care plan indicated to monitor intake and record every meal.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056372
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056372
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookside Healthcare Center
105 Terracina Blvd.
Redlands, CA 92373
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
During a concurrent interview and record review on September 20, 2023, at 4:17 PM, with the DON, the
facility's P&P titled, Care Planning, undated, indicated, It is the policy of this facility that the interdisciplinary
team (IDT- team from different areas of expertise coming together to set goals for the resident) shall
develop and implement a comprehensive person-centered care plan for each resident, consistent with the
residents right, that includes measurable objectives and times to meet a resident's medical, nursing, and
mental and psychosocial needs that are identified in the comprehensive assessment . The DON stated the
policy was not followed.
Event ID:
Facility ID:
056372
If continuation sheet
Page 3 of 3