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Inspection visit

Health inspection

Brookside Healthcare CenterCMS #0563721 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and closed record review, the facility failed to ensure a care plan was followed according to the facility's policies and procedures (P&P) for one of three sampled Residents (Resident 1) when: 1. There were no documentation of neuro checks and floor mats. 2. There were missing documentation for monitoring intake and recording of every meal. These failures had the potential to adversely affect the health and safety of one resident, Resident 1, by placing Resident 1 at risk of increased malnutrition (not enough nutrients in the body) and further potential injuries from another fall. Findings: 1.During a review of Resident 1's clinical record, the admission Record (contains demographic and medical information), indicated Resident 1 was admitted to the facility on [DATE], with diagnoses of Parkinson's disease (unintended or uncontrollable movements such as shaking, stiffness, and difficulty with balance and coordination), cognitive communication deficits (difficulty with thinking and how someone uses language), Coronavirus Disease 2019 (COVID-19- a mild to severe respiratory illness), type 2 diabetes (high sugar level), and depression (feeling of sadness). During a closed record review on September 20, 2023, at 2:12 PM, with the Minimal Data Set Coordinator (MDS Coordinator), Resident 1's care plan (summary of a resident's specific care needs and current treatments), date initiated on February 11, 2023, indicated, .Has had an actual fall with 4 inch (unit of measurement) laceration to forehead and laceration on nose, heavy bleeding d/t poor balance, unsteady gait (walking) .interventions: .Floor mats .Monitor/document/report to MD for s/sx [signs and symptoms]: Pain, bruises, Change in mental status .Neuro-checks [ checking mental status and level of consciousness] as ordered . During a concurrent interview and closed record review on September 20, 2023, at 2:25 PM, with the MDS Coordinator, Resident 1's clinical record was reviewed and the MDS Coordinator stated she was unable to find documented evidence of Resident 1's neuro checks and floor mats and stated there should have been documentation because it was in the care plan. During a concurrent interview and closed record review on September 20, 2023, at 4:22 PM, with the Director of Nursing (DON), Resident 1's medical record was reviewed and the DON stated she was unable to find documented evidence to indicate the interdisciplinary team (IDT-team from different areas (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 056372 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056372 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/30/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Brookside Healthcare Center 105 Terracina Blvd. Redlands, CA 92373 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few of expertise coming together to set goals for the resident) had an investigation documented in Resident 1's medical records after the fall. The DON verified there should have been one. During a concurrent interview and record review on September 20, 2023, at 4:25 PM, with the DON, the facility's P&P titled, Fall Management System, undated, indicated, .5. The investigation will be reviewed by the Inter Disciplinary Team. Results of the investigation will be documented in the resident's medical record . The DON stated the policy was not followed. During a concurrent interview and record review on September 20, 2023, at 4:28 PM, with the DON, the facility's P&P titled, Care Planning, undated, indicated, It is the policy of this facility that the interdisciplinary team (IDT) shall develop and implement a comprehensive person-centered care plan for each resident, consistent with the residents right, that includes measurable objectives and times to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment . A summary of the IDT Care Plan review shall be documented in the medical records . The DON stated the P&P was not followed. 2.During a closed record review on September 20, 2023, at 3:47 PM, with the DON, Resident 1's care plan, date initiated on February 10, 2023, indicated, .Resident is at increased risk for malnutrition r/t [related to] chronic disease process of Parkinson's, Depression, Acute illness of COVID, Poor PO [mouth] intake of meals .Interventions .Monitor intake and record q [every] meal . During a concurrent interview and closed record review on September 20, 2023, at 3:49 PM, with the DON, Resident 1's Dietary- Amount Eaten, dated February 18, 2023, through March 3, 2023, had missing documentation for the following dates and times: A. February 18, 2023, for breakfast and lunch meal. B. February 19, 2023, for breakfast and lunch meal. C. February 20, 2023, for breakfast and lunch meal. D. February 21, 2023, for breakfast meal. E. February 22, 2023, for breakfast meal. F. February 24, 2023, for breakfast meal. G. February 25, 2023, for breakfast and lunch meal. H. February 26, 2023, for breakfast and lunch meal. I. February 27, 2023, for breakfast, lunch, and dinner meal. J. February 28, 2023, for breakfast meal. K. March 1, 2023, for breakfast meal. The DON verified the missing meals and stated there should not be any missing documentation of meals because the care plan indicated to monitor intake and record every meal. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056372 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056372 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/30/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Brookside Healthcare Center 105 Terracina Blvd. Redlands, CA 92373 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete During a concurrent interview and record review on September 20, 2023, at 4:17 PM, with the DON, the facility's P&P titled, Care Planning, undated, indicated, It is the policy of this facility that the interdisciplinary team (IDT- team from different areas of expertise coming together to set goals for the resident) shall develop and implement a comprehensive person-centered care plan for each resident, consistent with the residents right, that includes measurable objectives and times to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment . The DON stated the policy was not followed. Event ID: Facility ID: 056372 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0656GeneralS&S Dpotential for harm

    F656 - Comprehensive Care Plans

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

FAQ · About this visit

Common questions about this visit

What happened during the September 30, 2023 survey of Brookside Healthcare Center?

This was a inspection survey of Brookside Healthcare Center on September 30, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Brookside Healthcare Center on September 30, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be ..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.