F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure care and treatment was provided in accordance
with professional standards of practice for one of three sampled residents (Resident 1) when:
Residents Affected - Few
1. A physician order for the wearing of a hand splint was not followed;
2. A physician order for the wearing of a knee brace was not followed;
3. RNA (Restorative Nursing Assistant) services were not provided as ordered;
These failures resulted in Resident 1 not receiving proper treatment and had the potential to compromise
Resident 1's health and well-being.
Findings:
1. Review of Resident 1's clinical record indicated she was admitted on [DATE] with diagnoses including
subarachnoid hemorrhage (bleeding into the fluid space surrounding the brain), aneurysm of carotid artery
(bulging in one of the arteries supplying blood to the brain, head, face, and neck), and obstructive
hydrocephalus (fluid build-up in the brain).
Review of Resident 1's Minimum Data Set (MDS, assessment tool), dated 8/21/23, indicated Resident 1
had severely impaired cognitive skills for daily decision making and required extensive assistance for
activities of daily living (ADL).
Review of Resident 1 ' s physician order, dated 11/8/23, indicated, may wear left resting hand splint at all
times, except ADLs, to prevent contractures. Check for signs and symptoms of redness and edema and
notify MD accordingly.
Review of Resident 1 ' s medication administration record (MAR) indicated the order to wear the left hand
splint was listed on the MAR but the daily entries had an X marked in each box for the month of November
and December. There were no licensed nurse ' s initials on the MAR to document Resident 1 ' s wearing of
the left hand splint or checking for redness and edema by the licensed nurses.
During an interview with Licensed Vocational Nurse A (LVN A) on 12/19/23 at 12:15 p.m., he stated
Resident 1 should always wear the left hand splint as tolerated. During a concurrent record review, LVN A
acknowledged Resident 1 had a physician order to wear a left hand splint and to monitor for redness and
edema. LVN A confirmed the nurses were not documenting anything on the MAR for this physician order
and stated the order was transcribed incorrectly. LVN A further stated when the order is
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
056376
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056376
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
A Grace Sub Acute & Skilled Care
1250 S. Winchester Boulevard
San Jose, CA 95128
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
transcribed correctly the nurses would initial every shift that the splint was applied and would document a Y
or a N ' indicating yes or no for the presence of redness or edema. LVN stated nurses should follow the
physician order and document the application and monitoring of the left hand brace.
2. Review of Resident 1 ' s physician order, dated 11/8/23, indicated RNA services order: Donning and
Doffing (practice of putting on and removing) of knee brace on the right starting at 7am to 3pm for 7 times a
week. A review of Resident 1 ' s MAR, TAR (treatment administration record), and RNA Treatment records
was conducted. There was no evidence of licensed nurses or RNA staff carrying out the physician order
and documenting the application of Resident 1 ' s right knee brace.
During an interview and concurrent record review with Licensed Vocational Nurse A (LVN A) on 12/19/23 at
12:15 p.m., he stated the physician order for donning and doffing of the right knee brace was transcribed
incorrectly. LVN A stated the physician order did not appear in Resident 1 ' s administration record and he
confirmed there was no documented evidence that facility staff was applying Resident 1 ' s right knee
brace. He further stated if the physician order was transcribed correctly the facility staff would initial the
application and removal of the right knee brace. LVN A stated nurses should follow the physician order and
document the donning and doffing Resident 1 ' s right knee brace.
3. Review of Resident 1 ' s physician order, dated 10/26/23, indicated RNA services order: Passive range of
motion to gentle passive stretching on (B)UE/LE (both upper and lower extremity) for 5 times per week.
Focus on stretching the right knee towards extension and left ankle motions. Apply the PRAFO boot
(Pressure Relief Ankle Foot Orthosis boot to prevent contractures and pressure ulcers) after stretching.
A review of Resident 1 ' s RNA treatment records indicated missing entries for the performance of RNA
services as ordered by Resident 1 ' s physician. The RNA treatment record for 11/1/23 through 11/30/23
indicated RNA services were documented as performed only 8 times. The RNA treatment record for
12/1/23 through 12/18/23 indicated RNA services were documented as performed only 3 times.
During an interview and concurrent record review with RNA B, on 12/19/23 at 1:50 p.m., he confirmed he
was providing RNA services to Resident 1. He reviewed the RNA treatment record for the month of
November and December and acknowledged there were blank spaces on the monthly records. He
confirmed the physician order was for Resident 1 to receive RNA services 5 times a week. When asked to
explain the missing entries he stated the blanks were the days when Resident 1 did not receive RNA
services and stated Resident 1 refuses the range of motion exercises frequently. RNA B stated Resident 1
will often scream and yell when RNA B attempts to do range of motion as prescribed, and he will not force
Resident 1 to exercise. He further added I can usually only do it once or twice a week. When asked if he
documents Resident 1 ' s refusals, RNA B stated he was not aware that he needed to document Resident 1
' s refusals.
During an observation on 12/19/23 at 10:50 a.m., Resident 1 was seated in her wheelchair in the main
dining room of the facility. She was not wearing any hand splint on her left hand or a right knee brace.
During a concurrent interview with the ADON on 12/19/23 at 10:50 a.m., she confirmed that Resident 1
was not wearing any left hand splint or right knee brace. The ADON stated she was unaware of why
Resident 1 was not wearing these devices.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056376
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056376
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
A Grace Sub Acute & Skilled Care
1250 S. Winchester Boulevard
San Jose, CA 95128
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview and concurrent record review with the ADON, on 12/19/23 at 11:45 a.m., she confirmed
Resident 1 had physician orders to wear a left hand splint and a right knee brace. Upon further review of
these physician orders, the ADON stated both of these orders were not transcribed correctly, The ADON
stated licensed nurses were not initialing the application of the left hand splint or documenting to check for
redness and edema, and she confirmed they should be. The ADON further stated the order to apply the
right knee brace did not appear on Resident 1 ' s administration record so staff were not documenting the
donning and doffing of the right knee brace, and she confirmed they should be. The DON reviewed
Resident 1 ' s physician order for RNA services 5 times a week. She reviewed Resident 1 ' s RNA treatment
record for November and December and acknowledged there were blank spaces on the record. When
asked about the missing entries she stated she was unaware of why the RNA did not document that
services were provided 5 times a week as ordered. She confirmed if a resident refuses medications or
treatments, the refusal should be documented.
Review of the facility policy titled Charting and Documentation, revised July 2017, indicated all services
provided to the resident shall be documented in the resident ' s medical record. Documentation of
procedures and treatments will include care-specific details, including . e. Whether the resident refused the
procedure/treatment . g. The signature and title of the individual documenting.
Review of the facility ' s undated Job Description: RNA, indicated Duties and Responsibilities: . Adheres to
department procedures regarding documentation of services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056376
If continuation sheet
Page 3 of 3