F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
Based on observation, interview, and record review, the facility failed to provide care in a manner that
promoted dignity and respect for one of one sampled resident (Resident 19) by failing to ensure Resident
19's indwelling urinary catheter bag (also known as Foley catheter, is a hollow flexible tube inserted in the
bladder through the urethra to drain urine) was covered with a privacy bag.
This deficient practice had the potential to affect resident's sense of self-worth and self-esteem.
Findings:
A review of Resident 19's admission Record indicated the facility admitted the resident on 12/6/2019 and
readmitted the resident on 12/1/2023 with diagnoses including vascular dementia (problems with
reasoning, planning, judgment, memory and other thought processes caused by brain damage from
impaired blood flow to your brain), presence of urogenital implant (an artificial material in your urinary
organs or genitals), and chronic kidney disease stag 3 (CKD- a your kidneys have mild to moderate
damage, and they are less able to filter waste and fluid out of your blood).
A review of Resident 19's Minimum Data Set (MDS - a standardized assessment and care screening tool)
dated 9/15/2023 indicated Resident 19 had the ability to understand and was able to be understood. The
MDS indicated Resident 19 required extensive assistance with bed mobility, dressing, and was totally
dependent on toilet use and personal hygiene.
A review of the Physician's Orders for Resident 19 dated 12/1/2023 indicated an order for Foley catheter
indicated for urinary retention.
During an observation on 12/9/2023 at 8:23 a.m., in Resident 19's room, observed the resident's catheter
bag hanging on the side of bed without a privacy bag, allowing visibility of the urine.
During a concurrent observation and interview on 12/9/2023 at 8:53 a.m. with Registered Nursing 1 (RN 1),
observed catheter bag without a privacy cover. RN 1 stated the privacy bag is to provide respect and dignity
to the resident because without the bag, staff and residents can see the urine.
During an interview on 12/10/2023 at 4:43 p.m. with the Director of Nursing (DON), the DON stated a
privacy bag should be used to provide privacy and dignity to residents who have indwelling urinary catheter
bag. The DON stated not having the dignity bag on Resident 19's catheter bag could cause the resident
embarrassment because the urine is visible to others.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 36
Event ID:
056382
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
A review of facility's policy and procedures titled, Dignity, last revised on 9/27/2023 indicated each resident
shall be cared for in a manner that promotes and enhances is or her sense of well-being, level of
satisfaction with life, and feeling of self-worth and self-esteem. Deeming practices and standards of care
that compromise dignity is prohibited. Staff are expected to promote dignity and assist residents, for
example:
Residents Affected - Few
a.
Helping the resident to keep urinary catheter bags covered.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 2 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552
Ensure that residents are fully informed and understand their health status, care and treatments.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure the resident's responsible
party was informed in advance prior to the use of the bed side rails for one of one sampled resident
(Resident 42).
Residents Affected - Few
This deficient practice violated the resident's right to be informed of the risks and benefits of using side rails
and the right to make decisions about the resident's treatment.
Findings:
A review of Resident 42's Record of admission indicated the facility admitted the resident on 7/8/2022 with
diagnoses including pneumonitis (general inflammation in your lungs that can affect how well you breathe
and cause other bodily symptoms) due to inhalation of food and vomit and coronavirus disease (COVID-19,
a highly contagious disease caused by a virus named SARS-CoV-2).
A review of Resident 42's History and Physical, dated 7/11/2022, indicated the resident does not have the
capacity to understand and make decisions.
A review of Resident 42's physician order, dated 12/30/2022, indicated an order for bilateral ¼ side
rails up in bed and aid in mobility, positioning and transfer.
A review of Resident 42's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 10/16/2023, indicated the resident sometimes make self-understood and sometimes understood
others. The MDS indicated the helper does all the effort for the resident with the ability to roll from lying on
back to left and right side and return to lying on back on the bed, sit to lying, and lying to sitting on side of
bed.
A review of Resident 42's At Risk for Falls care plan, dated 11/30/2023, indicated an intervention of bilateral
1/4 siderails up in bed to aid in mobility/positioning and transfer.
During a concurrent observation and interview on 12/10/2023 at 10:59 a.m., at Resident 42's bed side,
Certified Nursing Assistant 2 (CNA 2) stated Resident 42 has two side rails up. CNA 2 stated they never put
the resident's side rails down. CNA 2 stated she has not received any instructions when to put the side rails
down.
During a concurrent observation and interview on 12/10/2023 at 11:04 a.m., at Resident 42's bed side,
Licensed Vocational Nurse 4 (LVN 4) stated the resident has two side rails up. LVN 4 stated the side rails
stay up all the time for safety precaution to prevent the resident from falling. LVN 4 stated Resident 42 does
put the side rails down. LVN 4 further stated the resident uses the side rails for support when turning.
During an interview on 12/10/23 at 2:07 p.m., with the MDS Coordinator (MDSC), the MDSC stated the
informed consent for side rails use is obtained within 48 hours of admission. The MDSC stated the purpose
of the informed consent is to inform the resident or resident 's responsible party (RP) the use of side rail as
an enabler and not as a restraint. The MDSC stated she only started obtaining consents for side rails use
sometime in 10/2023.
During an interview on 12/10/2023 at 5:32 p.m., with the Director of Nursing (DON), the DON stated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 3 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the informed consents are obtained during admission. The DON stated the facility recently started obtaining
informed consents because it was not a practice in the past.
A review of the facility's policy and procedure titled, Bed Safety and Bed Rails, approved on 9/27/2023,
indicated the residents use of be rails is prohibited unless the critieria for use of bed rails have been met.
The policy indicated before using bed rails for any reason, the staff shall inform the resident or
representative about the benefits and potential hazards associated with bed rails and obtain informed
consent. The policy indicated the following information will be included in the consent:
a. The assessed medical needs that will be addressed with the use of bed rails;
b. The residents' risks from the use of bed rails and how these will these will be mitigated;
c. The alternatives that were attempted but failed to meet the resident's needs; and
d. The alternatives that were considered but not attempted and the reasons.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 4 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to ensure the call light was within
reach for one of eight sampled residents (Resident 108).
Residents Affected - Few
This deficient practice had the potential to result in the delay in or lack of necessary care and services that
can negatively affect the resident's comfort and well-being.
Findings:
A review of Resident 108's admission Record indicated the facility admitted the resident on 12/8/2023, with
diagnoses including pneumonia (an infection that causes inflammation of air sacs in one or both lungs),
lack of coordination and other abnormalities of gait and mobility.
A review of Resident 108's baseline care plan dated 12/9/2023, indicated the resident is at risk for falls
secondary to initial safety assessment or medical diagnosis, with a goal the resident will not experience an
avoidable fall with major injury. The care plan indicated an intervention to have the call light within reach.
During a concurrent observation and interview on 12/9/2023 at 9:49 a.m., with Certified Nursing Assistant 1
(CNA 1) and Resident 108, observed Resident 108's call light hanging on the left side of the side rail.
Resident 108 was asked if she knew where her call light was. Observed Resident 108 looking for the call
light in her bed. Resident stated she could not find the call light. CNA 1 stated the call light should be
placed next to the resident.
During an interview on 12/9/2023 at 9:50 am with Registered Nurse 1 (RN 1), RN 1 stated the call light
should be within Resident 108's reach so the resident can call for help when needed.
During an interview on 12/9/2023, with the Director of Nursing (DON), the DON stated all residents must
have an accessible and functioning call light for use. The DON further stated if the call light is not
accessible and functioning, the residents may not be able to call for assistance, placing the residents at risk
for falls or injuries.
A review of the facility's policy and procedure titled, Call System, Residents, last reviewed on 09/27/2023,
indicated each resident is provided with a means to call staff directly for assistance from his/her bed, from
toileting/bathing facilities and from the floor.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 5 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0577
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to promote the resident rights to
examine the results of the most recent survey (a survey to determine compliance with state and federal
regulations) of the facility by failing to post the most recent survey results in a place that are prominent and
accessible (a place where individuals wishing to examine survey results do not have to ask to see them) to
residents, family members, and legal representatives of residents.
Residents Affected - Few
This deficient practice resulted in the residents' and their representative not having access to examine the
most recent survey results.
Findings:
During a concurrent observation and record review on 12/9/2023 at 7:45 a.m., in the facility lobby, observed
the survey results binder placed in a file holder attached to the wall outside of the Administrator's office. The
binder contained the facility's survey results for the year 2017, 2018, and 2019.
During a concurrent interview and record review on 12/10/2023 at 7:31 a.m., with the Administrator, the
survey results binder was reviewed. The Administrator stated the most recent survey results dated 12/2021
should have been posted in a prominent area where the residents and their families can access for review.
The Administrator stated it is important to post the survey results to inform the residents and their families
the areas the facility have deficiencies on.
A review of the facility's policy and procedure titled, Resident Rights, last reviewed by the Interdisciplinary
Committee on 9/27/2023, indicated federal and state laws guarantee certain basic rights to all residents of
the facility. These rights include the resident's right to examine survey results.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 6 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review facility failed to maintain privacy of confidential
information when Licensed Vocational Nurse 2 (LVN 2) left an electronic health record (EHR- a digital
version of a resident's paper chart) open, unattended, and out of view for one of one resident sampled
(Resident 43).
Residents Affected - Few
This deficient practice violated Resident 43's right to privacy and confidentiality of their medical records.
Findings:
A review of Resident 43's admission Record indicated the facility admitted the resident on 8/26/2022 and
readmitted the resident on 12/1/2023 with diagnoses that included essential (primary) hypertension (the
blood is pumping with more force than normal through your arteries [blood vessels that distribute
oxygen-rich blood to your entire body]), hepatic encephalopathy (a nervous system disorder brought on by
severe liver disease) and primary biliary cirrhosis (scarring of the liver).
A review of Resident 43's Minimum Data Set (MDS - a standardized assessment and care screening tool),
dated 9/5/2023 indicated Resident 43 sometimes was able to understand and sometimes understood.
Resident 43 required extensive assistance with bed mobility and eating and was totally dependent on
dressing, toilet use, and personal hygiene.
During an observation on 12/9/2023 at 10:25 a.m. outside of Resident 43's room observed LVN 2's
computer with Resident 43's EHR open and visible, unattended, and out of LVN 2's line of sight.
During a concurrent observation and interview on 12/9/2023 at 10:28 a.m. with LVN 2. LVN 2 stated the
computer was left opened and unattended, with Resident 43's EHR visible, and out of her line of sight. LVN
2 stated leaving the computer open had the potential for an unauthorized person to have access to
residents' records', resulting in violation of the resident right to privacy of confidential information.
During an interview on 12/10/2023 at 4:45 p.m. with the Director of Nursing (DON), the DON stated the
residents' records need to be closed when staff are not around because leaving it open and unattended is a
violation of the residents right to privacy and confidentiality. The DON stated there is a risk for resident
private information to be exposed, resulting in breach of privacy.
A review of facility's policies and procedures titled, Electronic Data Security, last revised on 9/27/2023
indicated the protection of all resident data is the responsibility of the facility under the Privacy Act ad shall
be protected from accidental or malicious destruction, disclosure, or modification. Log-off when leaving the
terminal.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 7 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
b. A review of 46's admission Record indicated the facility admitted the resident on 9/6/2023 with diagnoses
including malignant neoplasm (abnormal growth in the tissue) of the rectum, chronic pain syndrome, and
encounter for attention to colostomy.
A review of Resident 46's Minimum Data Set (MDS, a standardized assessment and care screening tool)
dated 9/14/2023, indicated the resident's cognition (the mental action or process of acquiring knowledge
and understanding through thought, experience, and the senses) was intact. The MDS indicated the
resident required limited with most areas of Activities of Daily Living (ADLs). The MDS indicated the
resident has an ostomy (an opening from an area inside the body to the outside).
A review of Resident 46's Care Plan on alteration in bowel elimination related to use of colostomy initiated
on 9/12/2023, with goals of the colostomy site will be clean and dry and odor free daly and free from
infection. The care plan indicated an intervention to provide colostomy care daily as ordered/needed every
shift. The care did not indicate the specific instructions or procedure in providing colostomy care.
A review of Resident 46's Order Summary Report as of 12/10/2023, indicated the following physician order,
dated 9/7/2023:
-Colostomy care every day shift.
On 12/9/2023 at 3:13 p.m., attempted to interview Resident 46, but the resident stated he is busy.
During a concurrent interview and record on 12/10/2023 at 12:01 p.m., with the Treatment Nurse (TN),
Resident 46's medical records including care plan, physician orders and Treatment Administration Record
(TAR) were reviewed. The TN stated the order only indicated colostomy care every day shift and did not
provide specific care instructions. The TN stated the care plan should be individualized to meet the
resident's needs. The TN stated the treatment order should have been clarified with the physician to prevent
any negative outcome and to ensure quality care is provided to the resident.
During an interview on 12/10/2023 at 3:22 p.m., with the Director of Nursing (DON), the DON stated the
care plan and the phsyician orders for Resident 46's colostomy care did not indicate specific instructions
such as how and what to clean the resident's stoma site with. The DON stated it is important for the care
plan needs to be specific and person-centered in order to guide the nurses in providing the proper
treatment to the resident. The DON stated not having specific instructions for colostomy care placed the
resident's colostomy site at risk for infection and skin breakdown.
A review of facility's policy and procedure titled, Goals and Objectives, Care Plans last reviewed the
Interdisciplinary Committee on 9/27/2023, indicated, care plan goals and objectives are defined as the
desired outcome for a specific resident problem.
A review of facility's policy and procedure titled, Goals and Objectives, Care Plans last reviewed the
Interdisciplinary Committee on 9/27/2023, indicated the comprehensive, person-centered care plan that
includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional
needs is developed and implemented for each resident.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 8 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to develop and implement a comprehensive care
plan for one of three sampled residents (Resident 46) by:
a. Failing to develop a care plan for Resident 46's use of antibiotic metronidazole (medication used to treat
infection) on 9/6/2023.
Residents Affected - Few
b. Failing to ensure the care plan addressing Resident 46's colostomy had specific instructions on how to
provide colostomy care.
These deficient practices had the potential to result in failure to deliver necessary care and services.
Findings:
a. A review of Resident 46's admission Record (Face Sheet) indicated the facility admitted the resident on
9/6/2023 with diagnoses that included malignant neoplasm (an abnormal growth of tissue that is likely to
spread) of the rectum (stores feces until a person is ready to have a bowel movement), chronic pain
syndrome (ongoing pain lasting longer than six months) and cutaneous abscess of buttocks (a bump within
or below the skin's surface that is usually painful and may feel thick and swollen).
A review of Resident 46's History and Physical dated 9/8/2023 indicated the resident can make needs
known but cannot make medical decisions.
A review of Resident 46's Minimum Data Set (MDS - a standardized assessment and care-screening tool)
dated 1/23/2023, indicated Resident 1's had intact cognition (mental action or process of acquiring
knowledge and understanding). The MDS indicated the resident was on antibiotic (medication used to treat
infection). The MDS also indicated the resident an ostomy (an opening from an area inside the body to the
outside).
A review of Resident 46's Physician's Order dated 9/6/2023 indicated an order for metronidazole
(medication used to treat infection) tablet 500 milligram (mg-unit of measurement), one tablet by mouth
three times a day for sepsis (a life threatening condition that arises when the body's response to an
infection injures its own tissues and organs) multiloculate (having or comprising several small cavities or
compartments) gluteal (buttocks) abscess (a collection of pus inside the body) until 9/14/2023.
A review of Resident 46's Medication Administration Record (MAR- record of medications received by the
resident) dated 9/2023 indicated the resident received metronidazole from 9/7/2023 until 9/14/2023.
A review of Resident 46's Care Plans for infection dated 9/6/2023 and revised on 10/30/2023, did not
indicate the care plan addressed the resident use of metronidazole antibiotic.
During a concurrent interview and record review on 12/10/2023 at 11:48 a.m., with the Minimum Data Set
Coordinator (MDSC), Resident 46's care plans were reviewed. The MDSC stated the resident did not have
a care plan on the use of an ostomy (an opening from an area inside the body to the outside).
During an interview on 12/10/2023 at 1:17 p.m., with the Director of Nursing (DON), the DON stated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 9 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
there should have been a care plan for the use of metronidazole antibiotic. The DON stated the care plan
indicates the interventions, goals, and treatment plan for the resident's care.
A review of facility's policy and procedure titled, Goals and Objectives, Care Plans dated 4/2009 and
reviewed on 9/27/2023 indicated, Care plan goals and objectives are defined as the desired outcome for a
specific resident problem.
Event ID:
Facility ID:
056382
If continuation sheet
Page 10 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
Based on interview and record review, the facility failed to update a resident's comprehensive care plan
after the resident's nephrostomy (a procedure to drain urine from the kidney using a tube) tube was
removed for one of one sampled resident (Resident 2) reviewed under the catheter care area.
This deficient practice had the potential to result in inconsistent implementation of the care plan that may
lead to a delay in or lack of delivery of care and services.
Findings:
A review of Resident 2's admission Record indicated the facility initially admitted the resident on 10/18/2018
and readmitted the resident on 2/10/2023 with diagnoses including neoplasm (abnormal growth of tissue)
of left kidney, history of urinary tract infections and chronic kidney disease, stage 2.
A review of Resident 2's Minimum Data Set (MDS, a standardized assessment and care screening tool)
dated 11/14/2023, indicated the resident had severely impaired cognitive skills for daily decision making.
The MDS indicated the resident was dependent on staff with activities of daily living.
During an observation on 12/9/2023 at 9:00 a.m., observed Resident 2 with an indwelling urinary catheter
tubing connected to a drainage bag covered with a dignity bag, hung on the left side of the resident's bed.
During a concurrent interview and record review on 12/10/2023 at 8:32 a.m., with the Director of Nursing
(DON), Resident 2's care plans were reviewed. The care plan on suprapubic catheter due to neurogenic
(lack of bladder control due to brain, spinal cord or nerve problem) developed on 2/13/2023 and last revised
on 8/25/2023, indicated the resident has a nephrostomy tube. The DON stated the resident's nephrostomy
was removed in 06/9/2023. The DON stated the resident's care plan should have been updated because
the resident no longer requires interventions and goals addressing the nephrostomy tube.
A review of the facility policy titled, Goals and Objectives, Care Plans, last reviewed the Interdisciplinary
Committee on 9/27/2023, indicated care plans shall incorporate goals and objectives that lead to the
resident's highest obtainable level of independence. Goals and objectives are reviewed and /or revised .
when there has been a significant change in the resident's condition, at least quarterly.
A review of the facility policy titled, Care Plans, Comprehensive Person-Centered, last reviewed the
Interdisciplinary Committee on 9/27/2023, indicated the comprehensive, person, centered care plan
interventions are derived from a thorough analysis of the information gathered as part of the
comprehensive assessment.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 11 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0660
Plan the resident's discharge to meet the resident's goals and needs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to develop and implement a discharge care plan for a resident
who was discharged to another long term care facility for one of three residents (Resident 56) reviewed
under closed records.
Residents Affected - Few
This deficient practice placed the resident at risk for not receiving the necessary care and services related
to the resident's discharge goals and needs.
Findings:
A review of the admission Record indicated Resident 56 indicated the facility admitted the resident on
9/4/2023, with diagnoses including pneumonia (an infection that causes inflammation of air sacs in one or
both lungs, anxiety disorder, and hypertension (high blood pressure).
A review of Resident 56's Minimum Data Set (MDS, a standardized assessment and care screening tool)
dated 9/13/2023, indicated the resident's cognitive skills for daily decision making was severely impaired.
The MDS indicated there is no active discharge plan already occurring for the resident to return to the
community.
A review of Resident 56's MDS dated [DATE], indicated the resident had an unplanned discharged to a
nursing home (long term care facility).
During a concurrent interview and record review on 12/9/2023 at 6:46 p.m., with Minimum Data Set
Coordinator (MDSC), Resident 56's medical records were reviewed. MDSC stated the resident had an
unplanned discharge to another nursing home on [DATE]. The MDSC stated there was no documented
discharge planning process done for the resident. The MDSC stated the resident discharge planning begins
during admission. The MDSC stated the Social Services Director (SSD) usually coordinates with the facility
interdisciplinary team (IDT) and the resident and their representative to discuss plan of care on discharge.
The MDSC further stated not having a discharge plan could result in the resident having an inappropriate
placement and unsafe discharge.
During a concurrent interview and record review on 12/9/2023 at 12:33 p.m., with the SSD, Resident 56's
medical records were reviewed. The SSD stated she talked about discharge planning with Resident 56's
family but did have a discharge care plan documented. The SSD stated all residents should have a short
term and term discharge care plan during IDT meetings with residents and their family to ensure the
resident's discharge needs are met.
A review of the facility policy titled, Care Plans, Comprehensive Person-Centered, last reviewed the
Interdisciplinary Committee on 9/27/2023, indicated a comprehensive person centered care plan that
includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional
needs is developed and implemented for each resident. The comprehensive care plan includes the
resident's stated goals upon admission and desired outcomes.
A review of facility policy titled, Care Planning-Interdisciplinary Team (IDT), last reviewed the
Interdisciplinary Committee on 9/27/2023, indicated the IDT is responsible for the development of resident
care plans. The IDT includes but is not limited to the resident's attending physician, a registered nurse with
responsibility for the resident: a nursing assistant with responsibility for the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 12 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0660
resident; a member of the food and nutrition; to the extent practicable, the resident and/or the resident's
representative.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 13 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to provide care and services in
accordance with professional standards of practice that will meet each resident's physical, mental, and
psychosocial needs for one (Resident 107) of three sampled residents reviewed under the insulin care area
by failing to obtain a physician's order for the use of a flash glucose monitoring system (a flash glucose
monitor uses a sensor that is placed on the back of the upper arm and worn externally by the user, allowing
glucose information to be monitored using a mobile application; the hand held reader is used to scan the
glucose without the need to prick the fingers) provided by Resident 107's family member for the resident to
use.
Residents Affected - Some
This deficient practice had the potential to result in inaccurate blood sugar readings due to the lack of
training provided to the licensed nurses on the functionality of the glucose monitoring device which could
negatively affect management of Resident 107's diabetes.
Findings:
A review of Resident 107's admission Record indicated the facility initially admitted the resident o 2/21/2023
and readmitted the resident on 11/8/2023, with diagnoses including, type 2 diabetes (a disease that occurs
when your blood sugar is high), stage 3 chronic kidney disease, and hypertension (high blood pressure).
A review Resident 107's Minimum Data Set (MDS, a standardized assessment and care screening tool)
dated 11/13/2023, indicated the resident had severely impaired cognitive skills for daily decision making
and needed assistance with every day activities. The MDS indicated the resident received insulin (hormone
that lowers the level of blood sugar) during the last seven days of the assessment.
A review of Resident 107's Order Summary Report as of 11/28/2023, indicated an order for Novolog
injection solution 100 unit/millimeter (unit of measurement) insulin apart, inject as per sliding scale:
If 151-200= 1 unit; 201-250= 2 units; 251-300=3 units; 301-350=4 units; 351-400=5 units; 401 + blood sugar
greater than 400 or less than 60, call MD (Doctor of Medicine), subcutaneously (injection given under the
skin) before meals and at bedtime.
During concurrent observation and interview on 12/9/2023 at 8:35 a.m., at Resident 107's bedside with
Registered Nurse 1 (RN 1), observed a small device with a screen on top of the resident's bed side table.
RN 1 stated the device monitors the resident's blood sugar and will alarm if it detects blood sugar in the
high or low range. RN 1 stated the device was brought by the resident's family for resident to use in the
facility.
During a concurrent interview and record review with RN 1 on 12/9/2023 at 12:06 p.m., Resident 107's
physician orders were reviewed. RN 1 stated she was an unable to find the physician order for the use of
the glucose monitoring system. RN 1 stated the order was discontinued when the resident was transferred
to general acute care hospital (GACH) on 10/2/2023. RN 1 stated there was no order for the resident to
resume using the glucose monitoring system when the facility readmitted the resident on 11/6/2023. RN 1
further stated it is important to have an order for the use of the glucose monitoring device because the
order will provide the licensed nurses instructions on how to properly use the system, including monitoring
the sensor site for signs of irritation and infection, rotating the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 14 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
application site, and changing the sensor every 14 days.
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent observation and interview on 12/9/2032 at 4:37 p.m., in Resident 107's room,
observed Resident 107 asleep. LVN 1 demonstrated how to use the resident's blood sugar by pointing the
glucose monitoring system to the resident's left arm, where the sensor was. The machine indicated a
reading of 147. LVN 1 was asked how often the sensor is being changed. LVN 1 stated the machine will
notify the user when it is time to change the sensor and further stated the resident's FM is the one that
changes the system's sensor. LVN 1 stated the resident's FM was the one that showed the licensed nurses
on how to use glucose monitoring system. LVN 1 stated it is important for the facility to provide an
in-service and require a return demonstration, so everyone knows how to properly use the glucose
monitoring system.
Residents Affected - Some
During an interview on 12/10/2023 at 2:48 p.m., with Licensed Vocational Nurse 4 (LVN 4), LVN 4 stated
the facility did not provide her an in-service on how to use the glucose monitoring system. LVN 4 stated
Resident 107's FM was the one who provided instructions on how to use the system. LVN 4 stated the
resident's FM changes the sensor and nurses only do the reading of the blood sugar.
During a concurrent interview and record review with the Director of Nursing (DON) on 12/9/2023 at 5:46
p.m., Resident 107's medical record was reviewed. The DON stated the physician's order for the use of the
glucose monitoring system was re-ordered today, 12/9/2023. The DON stated the resident's FM wanted the
facility to use the glucose monitoring system to monitor the resident's blood sugar in the facility because the
resident was using one at home. The DON stated the nurses only checks the resident's blood sugar and
they (nurses) do not change the sensor. The DON stated the resident's FM is probably the one changing
the sensor since it was the FM who brought the device to the facility. The DON stated without a physician's
order the sensor might not be changed and the site not rotated. The DON stated there is no policy and
procedure for the use of glucose monitoring system the resident is using, nor was there an in-service
provided to the nurses. The DON further stated it is important to have an in-service on the use of the
glucose monitoring system for resident safety, to properly manage the resident's diabetes and to prevent
resident's decline due to change of condition resulting from hypo (low)/hyperglycemia (high blood sugar).
A review of the quick reference guide for the flash glucose monitoring dated 2023, provided by the DON on
12/9/2023, indicated instructions on how to use the flash glucose monitoring device that included rotating
sites between application to prevent skin irritation, sensor codes must match on sensor pack and sensor
applicator, or glucose readings will be incorrect; sensor to be used up to 14 days.
A review of the facility policy titled, Obtaining a Fingerstick Glucose Level, last reviewed the Interdisciplinary
Committee on 9/27/2023, indicated to verify that there is a physician's order for the procedure, review the
resident's care plan and provide for any special need of the resident, ensure that the equipment and
devices are working properly by performing any calibrations or checks as instructed by the manufacturer of
the facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 15 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
Based on observation, interview and record review, the facility failed to provide the appropriate treatment
and services to a resident who has a suprapubic catheter (a type of catheter that is inserted through a hole
in the abdomen and then directly into the bladder) for one (Resident 2) of one sampled resident reviewed
under the catheter care area by failing to follow the physician's treatment order for care of the resident's
suprapubic stoma site.
This deficient practice placed Resident 2 at risk for skin breakdown around the stoma site and at risk for
urinary tract infection (UTI, an infection in any part of the urinary system).
Findings:
A review of Resident 2's admission Record indicated the facility initially admitted the resident on 10/18/2018
and readmitted the resident on 2/10/2023 with diagnoses including neoplasm (abnormal growth of tissue)
of left kidney, history of urinary tract infections and chronic kidney disease, stage 2.
A review of Resident 2's Minimum Data Set (MDS, a standardized assessment and care screening tool)
dated 11/14/2023, indicated the resident had severely impaired cognitive skills for daily decision making.
The MDS indicated the resident was dependent on staff with activities of daily living.
A review of Resident 2's Order Summary Report as of 12/10/2023, indicated the following order with the
order date of 8/3/2023.
Suprapubic catheter care: Cleanse with normal saline, pat dry, cover with fen foam (a type of foam dressing
that provides a cushioning effect) until exhausted, then use bordered gauze dry dressing every day shift for
moderate drainage, hypergranulation (overgrowth of tissue above the height or border of the skin edge).
During an observation on 12/9/2023 at 9:00 a.m., observed Resident 2 with an indwelling urinary catheter
connected to a drainage bag covered with a dignity bag, hung on the left side of the resident's bed.
During a concurrent observation and interview on 12/10/2023, with the Treatment Nurse (TN), observed TN
preparing the treatment supplies for suprapubic catheter care to Resident 2. The TN 2 stated the order
indicated to use fen foam to cover the resident's stoma site, however, the TN stated the facility has always
been using non-woven drain sponge. The TN stated he has not used fen foam as indicated in the
physician's order. The TN stated he will clarify the order with the physician before proceeding with the
treatment. The TN stated not following the physician's order placed the resident's stoma site at risk for skin
breakdown.
A review of Resident 2's Treatment Administration Record dated 09/1/2023-12/9/2023, indicated the
licensed nurses had been signing the treatment as completed as indicated by check marks: Cleanse with
normal saline, pat dry, cover with fen foam (a type of foam dressing that provides a cushioning effect) until
exhausted, then use bordered gauze dry dressing every day shift for moderate drainage, hypergranulation.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 16 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
During an interview on 12/10/2023 at 8:32 a.m., with the Director of Nursing, the DON stated the facility has
never used fen foam dressings. The DON stated not following the physician's order placed the resident at
risk for receiving an inappropriate treatment that could result in skin breakdown and infection. The DON
stated the order should have been clarified with ordering physician.
A review of the facility policy titled, Suprapubic Catheter Care, last reviewed the Interdisciplinary Committee
on 9/27/2023, indicated the purpose of the procedure is to prevent skin irritation around the stoma site and
to prevent infection of the resident's urinary tract.
Event ID:
Facility ID:
056382
If continuation sheet
Page 17 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0691
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such
services.
Based on interview and record review the facility failed to provide the appropriate treatment and services to
a resident who has a colostomy (a surgical procedure that brings on end of the large intestine out through
the abdominal wall) for one of one (Resident 46) by failing to clarify with the physician the treatment order
for colostomy care to ensure the order had specific instructions consistent with professional standards of
practice, the comprehensive-centered care plan, and the resident's goals and preferences.
This deficient practice placed the resident at risk for complications related to colostomy such as bleeding
and infection.
Findings:
A review of 46's admission Record indicated the facility admitted the resident on 9/6/2023 with diagnoses
including malignant neoplasm (abnormal growth in the tissue) of the rectum, chronic pain syndrome, and
encounter for attention to colostomy.
A review of Resident 46's Minimum Data Set (MDS, a standardized assessment and care screening tool)
dated 9/14/2023, indicated the resident's cognition (the mental action or process of acquiring knowledge
and understanding through thought, experience, and the senses) was intact. The MDS indicated the
resident required limited with most areas of Activities of Daily Living (ADLs). The MDS indicated the
resident has an ostomy (an opening from an area inside the body to the outside).
A review of Resident 46's Order Summary Report as of 12/10/2023, indicated the following physician order,
dated 9/7/2023:
-Colostomy care every day shift.
On 12/9/2023 at 3:13 p.m., attempted to interview Resident 46, but the resident stated he is busy.
During a concurrent interview and record on 12/10/2023 at 12:01 p.m., with the Treatment Nurse (TN),
Resident 46's medical records including physician orders and Treatment Administration Record (TAR) were
reviewed. The TN stated the order only indicated colostomy care every day shift and did not provide specific
care instructions. The TN stated he usually cleanses the area with normal saline, pat dry and changes the
colostomy bag every other day. The TN stated the treatment order should have been clarified with the
physician to prevent any negative outcome and to ensure quality care is provided to the resident.
During an interview on 12/10/2023 at 3:22 p.m., with the Director of Nursing (DON), the DON stated the
order for Resident 46's colostomy care did not indicate specific instructions such as how and what to clean
the resident's stoma site with. The DON stated not having specific instructions for colostomy care placed
the resident's colostomy site at risk for infection and skin breakdown.
A review of the facility policy titled, Colostomy/Ileostomy Care, last reviewed the Interdisciplinary Committee
on 9/27/2023, indicated the purpose of the procedure is to provide guidelines that will aid in preventing
exposure of the resident's skin to fecal matter. Review the resident's care plan to assess for any special
needs of the resident, assemble the equipment and supplies needed. The
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 18 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0691
policy indicated the equipment and supplies and steps in the procedure for colostomy care.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 19 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure a resident who received dialysis (process
of removing waste products and excess fluid from the body when the kidneys stop working properly)
received treatment in accordance with standards of practice for one out of one sampled resident (Resident
26) by falling to complete post-dialysis assessment that included:
Residents Affected - Few
1. Failing to assess the dialysis access site (coronary arteriovenous [AV] shunt: an access made by joining
coronary arteries [blood vessels that distribute oxygen-rich blood to the entire body] and venous [blood
vessels located throughout the body that collect oxygen-poor blood and return it to the heart] side of heart).
2. Failing to assess the resident's vital signs (temperature, pulse rate [the number of times the heart beats
per minute], blood pressure [pressure of blood pushing against the walls of your arteries], respiration rate
[number of breaths a person takes per minute], and pain rating) upon return to the facility.
These deficient practices had the potential to delay or lack the identification of any complication (such as
pain, infection, trauma, vital signs not within normal range and bleeding) and had the potential to delay the
provision of dialysis treatment.
Findings:
A review of Resident 26's admission Record indicated the facility admitted the resident on 1/12/2019 and
readmitted the resident on 7/22/2023 with diagnoses including dependency on renal (kidney) dialysis, end
stage renal disease (ESRD- a medical condition in which a person's kidneys cease functioning on a
permanent basis leading to the need for a regular course of long-term dialysis or a kidney transplant to
maintain life), and type 2 diabetes mellitus (a condition that happens because of a problem in the way the
body regulates and uses sugar as a fuel) with chronic kidney disease (CKD- is a condition in which the
kidneys are damaged and cannot filter blood as well as they should).
A review of Resident 26's care plan, implemented on 7/21/2020, for hemodialysis related to renal failure,
included interventions to document pre and post dialysis assessment per facility protocol, reinforce
dressing at dialysis catheter site per day as needed for bleeding, monitor bruit (sound of blood flowing
through the AV shunt) and thrill (vibration of blood going through the AV shunt) of shunt, document findings
outside of baseline.
A review of Resident 26's Minimum Data Set (MDS - a standardized assessment and care screening tool),
dated 10/11/2023, indicated the resident was able to make self understood and understand others. The
MDS indicated Resident 26 required partial assistance with toilet hygiene, shower/bathing self, upper body
dressing, and personal hygiene.
A review of the Physician's Orders for Resident 26 dated 1/13/2023 indicated:
1. Dialysis schedule Monday, Wednesday, Friday from 1:45 p.m. to 5:45 p.m. dialysis access site right upper
arm AV shunt.
2. Monitor bruit and thrill of shunt per shift, document finding outside of baseline and call doctor.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 20 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Level of Harm - Minimal harm
or potential for actual harm
3. Monitor dialysis site (right upper arm AV shunt) for bleeding, document findings outside of baseline every
shift.
A review of the Physician's Orders for Resident 26, dated 7/25/2023, indicated to monitor heart rate (pulse
rate) if below 60 or above 120 or for irregular heart rate.
Residents Affected - Few
A review of the Physician's Orders for Resident 26, dated 12/8/2023, indicated to monitor for pain post
treatment.
A review of Resident 26's Nurses Dialysis Communication Record, dated 12/6/2023, indicated the post
dialysis assessment had no indication of date or time the resident returned to the facility. There were no
vital signs documented and no assessment of access site (indicated as right arm).
During an interview, on 12/9/2023 at 10:41 a.m., Resident 26 stated she goes to dialysis every Monday,
Wednesday, and Friday. Resident 26 stated she is having issues with her blood pressure dropping.
During a concurrent record review and interview, on 12/10/2023 at 11:29 a.m., reviewed Resident 26's
Nurses Dialysis Communication Record. The Director of Nursing (DON) stated there were no
documentations of the post dialysis assessment, of the resident's vital signs, or of the assessment of the
access site. The DON stated when resident goes out to dialysis, the nursing staff are to fill out the Nurses
Dialysis Communication Record prior to the resident going out. The documentation would include the
resident's vital signs, date and time the resident left, medications given, and the access site assessment.
The DON stated the dialysis center is expected to document the resident's vital signs. When the resident
returns, the nurses need to review the Nurses Dialysis Communication Record and should be checking the
resident's vital signs and document the assessment of access site.
During an interview, on 12/10/2023 at 4:47 p.m., the DON stated when taking care of residents on dialysis,
the nurses need to document the resident's vital signs pre and post dialysis to ensure the resident came
back in stable condition. The DON stated they should also check the access site for bleeding, bruit, and
thrill. The DON stated not assessing the resident post dialysis can result in a delay in the care if the
resident is hypo/hypertensive (with low or high blood pressure) and the staff would not be aware of the
resident's condition because no assessment was done.
A review of the facility's policy and procedures titled, Dialysis Documentation, last revised on 9/27/2023,
indicated the facility shall maintain an ongoing communication with the dialysis center's staff to coordinate
the care and services of each resident receiving dialysis treatment with end-stage renal dialysis.
5. License nurses shall document the following:
a. Date and time of the resident leaving the facility for the dialysis appointment, vitals, and condition prior
treatment. Complete the paperwork to the dialysis center.
b. Date and time of the resident's return from the treatment, vitals, and an assessment of the resident's
response to treatment.
c. Some of the assessment details to be included:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 21 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Presence or absence of edema (swelling), elevated B/P, shortness of breath, or chest pain.
Level of Harm - Minimal harm
or potential for actual harm
Monitoring for bleeding secondary to heparin (blood thinner used to treat and prevent harmful blood clots)
therapy from the site, mouth, urine, or feces.
Residents Affected - Few
Checking of access site for clotting or infection.
Checking of AV shunt site for swelling, redness, pain, drainage, and bruit/thrills.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 22 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
Based on interview and record review, the facility failed to ensure that licensed nursing staff have the
specific competency (measurable pattern of knowledge, abilities, behaviors in order to perform
occupational functions successfully) and skills set necessary to care for residents using a flash glucose
monitoring system (a flash glucose monitor uses a sensor that is placed on the back of the upper arm and
worn externally by the user, allowing glucose information to be monitored using a mobile application; the
hand held reader is used to scan the glucose without the need to prick the fingers) for one of three sampled
residents reviewed under the insulin care area.
This deficient practice had the potential to result in inaccurate blood sugar readings due to the lack of
training provided to the licensed nurses on the functionality of the glucose monitoring device which could
negatively affect management of Resident 107's diabetes.
Cross reference to F684.
Findings:
A review of Resident 107's admission Record indicated the facility initially admitted the resident o 2/21/2023
and readmitted the resident on 11/8/2023, with diagnoses including, type 2 diabetes (a disease that occurs
when your blood sugar is high), stage 3 chronic kidney disease, and hypertension (high blood pressure).
A review Resident 107's Minimum Data Set (MDS, a standardized assessment and care screening tool)
dated 11/13/2023, indicated the resident had severely impaired cognitive skills for daily decision making
and needed assistance with every day activities. The MDS indicated the resident received insulin (hormone
that lowers the level of blood sugar) during the last seven days of the assessment.
A review of Resident 107's Order Summary Report as of 11/28/2023, indicated an order for Novolog
injection solution 100 unit/millimeter (unit of measurement) insulin apart, inject as per sliding scale:
If 151-200= 1 unit; 201-250= 2 units; 251-300=3 units; 301-350=4 units; 351-400=5 units; 401 + blood sugar
greater than 400 or less than 60, call MD (Doctor of Medicine), subcutaneously (injection given under the
skin) before meals and at bedtime.
During concurrent observation and interview on 12/9/2023 at 8:35 a.m., at Resident 107's bedside with
Registered Nurse 1 (RN 1), observed a small device with a screen on top of the resident's bed side table.
RN 1 stated the device monitors the resident's blood sugar and will alarm if it detects blood sugar in the
high or low range. RN 1 stated the device was brought by the resident's family for resident to use in the
facility.
During a concurrent observation and interview on 12/9/2032 at 4:37 p.m., in Resident 107's room,
observed Resident 107 asleep. LVN 1 demonstrated how to use the resident's blood sugar by pointing the
glucose monitoring system to the resident's left arm, where the sensor was. The machine indicated a
reading of 147. LVN 1 was asked how often the sensor is being changed. LVN 1 stated the machine will
notify the user when it is time to change the sensor and further stated the resident's FM is the one that
changes the system's sensor. LVN 1 stated the resident's FM was the one that showed the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 23 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
licensed nurses on how to use glucose monitoring system. LVN 1 stated it is important for the facility to
provide an in-service and require a return demonstration, so everyone knows how to properly use the
glucose monitoring system.
During an interview on 12/10/2023 at 2:48 p.m., with Licensed Vocational Nurse 4 (LVN 4), LVN 4 stated
the facility did not provide her an in-service on how to use the glucose monitoring system. LVN 4 stated
Resident 107's FM was the one who provided instructions on how to use the system. LVN 4 stated the
resident's FM changes the sensor and nurses only do the reading of the blood sugar.
During a concurrent interview and record review with the Director of Nursing (DON) on 12/9/2023 at 5:46
p.m., Resident 107's medical record was reviewed. The DON stated the resident's FM wanted the facility to
use the glucose monitoring system to monitor the resident's blood sugar in the facility because the resident
was using one at home. The DON stated the nurses only checks the resident's blood sugar and they
(nurses) do not change the sensor. The DON stated the resident's FM is probably the one changing the
sensor since it was the FM who brought the device to the facility. The DON stated there is no policy and
procedure for the use of glucose monitoring system the resident is using, nor was there an in-service
provided to the nurses. The DON further stated it is important to have an in-service on the use of the
glucose monitoring system for resident safety, to properly manage the resident's diabetes and to prevent
resident's decline due to change of condition resulting from hypo (low)/hyperglycemia (high blood sugar).
During a follow-up interview on 12/10/2023 at 5:29 p.m., with the DON, the DON stated the nurses should
have the competency and skill set necessary to safely operate the glucose monitoring machine. The DON
stated the nurses should be able to state the purpose of the glucose monitoring machine, complete a return
demonstration on how to use the device, including the steps in applying and changing the sensor, in order
to properly manage Resident 107's diabetes to prevent decline.
A review of the quick reference guide for the flash glucose monitoring dated 2023, provided by the DON on
12/9/2023, indicated instructions on how to use the flash glucose monitoring device that included rotating
sites between application to prevent skin irritation, sensor codes must match on sensor pack and sensor
applicator, or glucose readings will be incorrect; sensor to be used up to 14 days.
A review of the facility policy titled, Obtaining a Fingerstick Glucose Level, last reviewed the Interdisciplinary
Committee on 9/27/2023, indicated to verify that there is a physician's order for the procedure, review the
resident's care plan and provide for any special need of the resident, ensure that the equipment and
devices are working properly by performing any calibrations or checks as instructed by the manufacturer of
the facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 24 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0727
Level of Harm - Minimal harm
or potential for actual harm
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on
a full time basis.
Based on interview and record review, the facility failed to provide the services of a registered nurse (RN)
for at least eight consecutive hours a day as indicated in the facility's policy.
Residents Affected - Some
This deficient practice had the potential to result in the provision of substandard quality of care.
Findings:
During a concurrent interview and record review on 12/10/2023 at 9:35 a.m., with the Director of Staff
Development (DSD), the weekend schedule for May and June 2023, census, and timecard were reviewed.
The DSD stated the facility is required to be staffed with a registered nurse (RN) for at least eight hours a
day. The DSD confirmed the facility did not have an RN working on the following dates:
1. 5/7/2023- census 58
2. 5/14/2023- census 55
3. 5/21/2023- census 54
4. 6/4/2023- census 55
5. 6/11/2023- census 64
6. 6/17/2023- census 65
7. 6/18/2023-census 65
8. 6/25/2023- census 60
During an interview on 12/10/2023 at 12:08 p.m., the Director of Nursing (DON) stated he does not have
any proof that he worked in the facility on the days there was no RN working.
A review of facility's policy and procedure, titled, Staffing, Sufficient and Competent Nursing, dated 8/2022
indicated, the facility provides sufficient numbers of nursing staff with appropriate skills and competency
necessary to provide nursing and related care and services for all residents in accordance with resident
care plans and the facility assessment. A registered nurse provides services at least eight consecutive
hours every 24 hours, seven days a week. RN's may be scheduled more than eight hours depending on the
acuity needs of the resident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 25 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident
(Resident 12) was free from unnecessary medication when Licensed Vocational Nurse 3 (LVN 3) tried to
administer docusate sodium (a stool softener) without verifying if the resident had loose stool per doctors'
orders.
Residents Affected - Few
This deficient practice had the potential for Resident 12 to have loose stools and had the potential of
dehydrating (cause a person to lose a large amount of water) the resident.
Findings:
A review of Resident 12's admission Record indicated the facility admitted the resident on 10/12/2016 and
readmitted the resident on 5/9/2022 with diagnoses including malignant neoplasm (another term for a
cancerous tumor) of the large intestine (the portion of the digestive system most responsible for absorption
of water from the indigestible residue of food), chronic obstructive pulmonary disease (COPD- is a
long-lasting lung disease where the small airways in the lungs are damaged, making it harder for air to get
in and out), and anemia (a condition that develops when your blood produces a lower-than-normal amount
of healthy red blood cells).
A review of Resident 12's Minimum Data Set (MDS - a standardized assessment and care screening tool),
dated 10/6/2023, indicated Resident 12 had the ability to understand and was able to be understood. The
MDS indicated Resident 12 required partial assistance with showering, bathing, upper body dressing, and
personal hygiene, and required substantial assistance with toilet hygiene and lower body dressing.
A review of the Physician's Orders for Resident 12, dated 8/9/2019, indicated docusate sodium 250
milligram (mg- a unit of measurement) give 1 capsule by mouth one time a day for constipation and hold for
loose stools.
During a concurrent observation and interview, on 12/10/2023 at 7:44 a.m. during Medication
Administration, observed LVN 3 at Resident 12's bedside with docusate sodium capsule to administer to
the resident. Resident 12 stated he already has diarrhea and refused to take the docusate sodium. LVN 3
stated he must check if Resident 12 is having loose stools prior to administration of docusate sodium; if the
resident is having loose stools, there is a risk for the resident to continue to have loose stool and risk for
dehydration, abdominal pain, and electrolyte imbalance. LVN 3 stated he did not review Resident 12's
bowel movement records prior to administering medications.
During an interview, on 12/10/2023 at 4:51 p.m., the Director of Nursing (DON) stated for medications with
parameters (limit or rule), the nursing staff should be following the parameters and hold (do not administer)
medication as ordered. The DON stated for Resident 12's docusate sodium, the nurse should verify if the
resident is not having loose stool or diarrhea. The DON stated if staff is not monitoring if the resident is
having loose stool, the nurse would not be following the doctors' orders and the resident could be at risk for
continued loose stool that can lead to an electrolyte imbalance.
A review of facility's policy and procedures titled, Administering Medications, last revised on 9/27/2023,
indicated medications are administered in a safe and timely manner, and as prescribed. Medications are
administered in accordance with prescriber orders, including any required time frame.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 26 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure safe storage and handling of
medications by failing to:
1. Ensure Licensed Vocational Nurse 3 (LVN 3) dispose of nine medications in an unusable form in one of
two medication carts (Med Cart 1). LVN 3 disposed the nine medications in a trash can instead of the
medication room incinerator (a container for burning waste materials).
This deficient practice had the potential to result in loss, diversion, or accidental exposure to medications.
2. Ensure one of two medication room (Med room [ROOM NUMBER]) temperature logbook for the
medication room and refrigerator had documented temperature readings for 12/3/2023 and 12/6/2023.
This deficient practice had the potential to result in medications not being stored as manufactured
guidelines recommended which can render the medications ineffective.
Findings:
a. During a concurrent observation and interview, on 12/10/2023 at 7:27 a.m., observed Med Cart 1 with
LVN 3. LVN 3 verified nine loose pills (medications) in the medication cart. LVN 3 stated the loose pills
should not be in medication cart as it is a risk for the residents not to get all their prescribed medications
and the staff cannot verify who the medications belonged to. Observed LVN 3 disposing of the nine pills into
Med Cart 1 trash can.
During an interview, on 12/10/2023 at 10:25 a.m., the Director of Nursing (DON) stated the facility process
for disposing of medications that are not narcotics is to place the medications in the incinerator in the
medication room.
During an interview, on 12/10/2023 at 4:49 p.m., the DON stated that LVN 3 should not have disposed of
the medications in the trash can, and that LVN 3 should have placed he medications in the incinerator
inside the medication room. The DON stated anyone could grab the medications from the trash can and
use them in unauthorized manner.
A review of the facility's policy and procedure titled, Discarding and Destroying Medications, revised on
9/27/2023, indicated Medications that cannot be returned to the dispensing pharmacy are disposed of in
accordance with federal, state and local regulations governing management of non-hazardous
pharmaceuticals, hazardous waste and controlled substances.
b. During a concurrent observation and interview, on 12/9/2023 at 5:52 p.m., with Licensed Vocational
Nurse 1 (LVN 1) of the Med room [ROOM NUMBER], observed the temperature logbook for the medication
room and the refrigerator in Med room [ROOM NUMBER]. LVN 1 stated the logs for both the medication
room and the refrigerator are missing the temperature readings for 12/3/2023 and 12/6/2023. LVN 1 stated
not documenting the temperatures can be a risk since they cannot verify what the temperatures were, and
if the temperatures were not within the required temperature, the stored medications can
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 27 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
go bad and can be ineffective.
Level of Harm - Minimal harm
or potential for actual harm
During an interview, the Director of Nursing (DON) stated the temperatures for the medication room and
refrigerator are checked daily. The DON stated medications need to be stored properly and if the
temperatures are not being monitored, there could be a risk of the readings not to be within range which
can damage the stored medications. The DON stated the medications can be ineffective if not stored
properly.
Residents Affected - Some
A review of the facility's policy and procedure titled, Medication Labeling and Storage, revised on 9/27/2023
indicated facility stores all medication and biologicals in locked compartments under proper temperatures,
humidity, and light controls.
A review of the facility's policy and procedure titled, Storage of Medications, revised on 9/27/2023, indicated
medications requiring store at room temperature are kept ranging from 15 Celsius (C- scale based on
0° for the freezing point of water and 100° for the boiling point of water) (59 Fahrenheit [F-a scale
for measuring temperature, in which water freezes at 32 degrees and boils at 212 degrees]) to 30 C (86 F).
Medication requiring refrigeration or temperature between 2 C (36F) and 8C (46 F) are kept in a refrigerator
with a thermometer to allow temperature monitoring.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 28 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0838
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Conduct and document a facility-wide assessment to determine what resources are necessary to care for
residents competently during both day-to-day operations (including nights and weekends) and
emergencies.
Based on interview and record review, the facility failed to implement their facility assessment (determines
the resources necessary to care for residents competently during the day-to-day operations and
emergencies) by:
1. Failing to create and update the facility assessment for the year 2022.
2. Failing to assess three of five sampled staff (Licensed Vocational Nurse 1 [ LVN 1], LVN 2 and Registered
Nurse 1 [RN 1]) for annual competencies for the year 2022 and 2023 as per their facility assessment.
These deficient practices had the potential to delay the necessary care and services.
Cross Reference to F726
Findings:
a. During a concurrent interview and record review, on 12/10/2023 at 2:49 p.m., the Administrator (ADM)
stated the facility assessment is a projection and plan of the overall operation of the facility. The ADM stated
the facility assessment indicates resident assessment, type of acuity (the individual resident needs for
nursing care) of residents, projected staffing, and list of vendors (a person or company that sells goods or
services) they use to provide services. The ADM stated he should be updating the facility assessment
annually, but he did not do it on year 2022.
A review of Facility Assessment, dated 10/2018 and reviewed on 9/27/2023 indicated, A facility assessment
is conducted annually to determine and update our capacity to meet the needs of and competently care for
our residents during day-to-day operations.
1. once a year and as needed, a designated team conducts a facility wide assessment to ensure that the
resources are available to meet the specific needs of our residents.
b. During a concurrent interview and record review, on 12/10/2023 at 11:13 a.m., with the Director of Staff
Development (DSD), the annual competencies (measurable pattern of knowledge, skills, abilities, behaviors
in order to perform occupational functions successfully) of LVN 1, LVN 2, and Registered Nurse 1 (RN 1)
were reviewed. The DSD stated LVN 1 was hired in 2015 and the last competency on LVN 1's file was
about Medication Administration dated 9/5/2019. The DSD stated LVN 2 was hired in 2006 and the last
competency on LVN 2's file was dated 2019. The DSD stated RN 1 was hired in 2022 and there was no
competency on RN 1's file. The DSD stated the Director of Nursing (DON) evaluates the license nurses'
competencies.
During an interview, on 12/10/2023 at 11:53 a.m., the DON stated the last time license nurses' annual
competencies were conducted was back in 2019.
A review of facility's policy and procedure titled, Staffing, Sufficient and Competent Nursing, dated 8/2022
indicated, Our facility provides sufficient numbers of nursing staff with the appropriate skills and
competency necessary to provide nursing and related care and services for all residents
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 29 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0838
Level of Harm - Minimal harm
or potential for actual harm
in accordance with resident care plans and the facility assessment. Competency is a measurable pattern of
knowledge, skills, abilities, behaviors, and other characteristics that an individual needs to perform work
roles or occupational functions successfully. Competency requirement and training for nursing staff are
established and monitored by nursing leadership with input from the medical director to ensure that:
Residents Affected - Some
A. programming for staff training results in nursing competency.
b. gaps in education are identified and addressed.
c. education topics and skills needed are determined based on the resident population.
d. tracking or other mechanism are in place to evaluate effectiveness of training and
e. training includes critical thinking skills and managing care in a complex environment with multiple
interruptions.
A review of Facility's Assessment, dated 12/9/2023 indicated, Competency skills evaluation are checked on
hire and annually thereafter. Performance evaluations are performed annually to ensure staff are meeting
our facility standards of performance and conduct.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 30 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** b. A review of
Resident 108's admission Record indicated the facility admitted the resident on [DATE], with diagnoses
including pneumonia (an infection that causes inflammation of air sacs in one or both lungs) and
aspergillosis (an infection caused by Aspergillus [a type of fungus that lives indoors and outdoors]).
Residents Affected - Some
A review of Resident 108's care plan dated [DATE], indicated the resident has a potential/actual infection
related to pneumonia and spread of aspergillus fungus with a goal of resident risks of current infection will
be minimized with interventions. The care plan included interventions to administer antibiotic as ordered,
educate resident and visitors regarding infection control, and hand washing before and after delivery of
care.
During a concurrent observation and interview, on [DATE] at 12:35 p.m., with the Maintenance Supervisor
(MS), observed Resident 108's privacy curtain with blackish and whitish stains. The MS stated the curtains
are taken down and washed monthly. The MS stated if the curtain is dirty, it should be changed. The MS
further stated things around the resident should be kept clean for infection control and prevention.
During an interview, on [DATE], at 6:13 p.m., with the Director of Nursing (DON), the DON stated residents'
privacy curtains should be kept clean and sanitary to prevent the spread of any microorganism and to
promote the resident's dignity.
A review of the facility policy and procedure titled, Infection Prevention and Control Overview for
Environmental Services, last reviewed by the Interdisciplinary Committee on [DATE], indicated
environmental services staff shall follow infection control prevention and control procedures applicable to
the area he/she is assigned to . privacy curtains shall be washed during deep cleaning schedule of rooms
and as needed when visibly soiled.
Based on observation, interview, and record review, the facility failed to implement infection prevention and
control practices for one of one sampled medication rooms (Med room [ROOM NUMBER]) and for one of
18 sampled residents (Resident 108):
1. When the listed items were observed in Med room [ROOM NUMBER]:
- Resident personal belongings (dentures).
- Entraflo feeding bag (a feeding bag for residents that require gastrointestinal feeding) with expiration date
of [DATE].
- Influenza (contagious respiratory illness) vaccine (protects against harmful disease) with expiration date
of [DATE].
This deficient practice had the potential for cross-contamination (unintentional transfer of bacteria/germs or
other contaminants from one surface to another) of the medication room.
2. Failing to ensure the resident's privacy curtain was kept clean and sanitary as evidenced by presence of
blackish and whitish stains on the privacy curtain.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 31 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
This deficient practice had the potential for cross-contamination of infection among residents.
Level of Harm - Minimal harm
or potential for actual harm
Findings:
Residents Affected - Some
a. During a concurrent observation and interview, on [DATE] at 5:52 p.m., of the Med room [ROOM
NUMBER], Licensed Vocational Nurse 1 (LVN 1) stated there were resident personal belongings in the
medication room, as well as an Entraflo feeding bag and flu vaccine that was expired. LVN 1 stated resident
belongings should not be stored in the medication room as it can present as a risk for infection. LVN 1
stated expired medication (including vaccines) should have been discarded as there is a potential for staff
to use it; using expired vaccine can affect its potency (strength) and can cause an adverse reaction
(unwanted undesirable effects that are possibly related to a drug).
During an interview, on [DATE] at 4:48 p.m., the Director of Nursing (DON) stated no expired medication
should be in the medication room as there can be a risk for it to be administered or it will be ineffective. The
DON stated resident belongings should not be in the medication room as it can be an issue with infection
control and risk for cross-contamination.
A review of the facility's policy and procedure titled, Medication Labeling and Storage, revised on [DATE]
indicated nursing staff is responsible for maintaining medication storage and preparation areas in a clean,
safe, and sanitary manner. If the facility has discontinued, outdated or deteriorated medications or
biologicals, the dispensing pharmacy is contacted regarding returning or destroying these items.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 32 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0881
Implement a program that monitors antibiotic use.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to complete Surveillance Data Collection Forms for
one of five residents (Resident 46) in the 9/2023 log.
Residents Affected - Few
This deficient practice had the potential to increase antibiotic (medication used to treat infection) resistance
(when bacteria change so antibiotic medicines can't kill them or stop their growth) and provide antibiotics
without justification.
Findings:
A review of Resident 46's admission Record (face sheet) indicated the facility admitted the resident on
9/6/2023 with diagnoses that included malignant neoplasm (an abnormal growth of tissue that is likely to
spread) of the rectum (stores feces until a person is ready to have a bowel movement) chronic pain
syndrome (ongoing pain lasting longer than six months) and cutaneous abscess of buttocks (a bump within
or below the skin's surface that is usually painful and may feel thick and swollen).
A review of Resident 46's History and Physical dated 9/8/2023 indicated the resident can make needs
known but cannot make medical decisions.
A review of Resident 46's Minimum Data Set (MDS - a standardized assessment and care-screening tool)
dated 1/23/2023, indicated the resident had intact cognition (mental action or process of acquiring
knowledge and understanding). The MDS also indicated the resident was on antibiotic.
A review of Resident 46's Physician Order dated 9/28/2023 indicated an order for amoxicillin-potassium
clavulanate (medication combination used to treat a wide variety of bacterial infections) tablet 875-125
milligrams (mg-unit of measurement), one tablet by mouth every 12 hours for right gluteal (buttocks)
abscess (a collection of pus [a fluid that is created as a result of certain inflammations] in any part of the
body).
A review of Resident 46's Medication Administration Record (MAR) dated 9/2023 indicated the resident
was started on amoxicillin-potassium clavulanate on 9/28/2023 at 9 p.m.
During a concurrent interview and record review, on 12/10/2023 at 7:48 a.m., with the Infection
Preventionist (IP), Resident 46's Physician Order dated 9/28/2023, MAR dated 9/2023, and Infection
Prevention and Control Surveillance Log (Surveillance log) dated 9/2023 were reviewed. The Surveillance
log did not indicate the resident's use of amoxicillin-potassium clavulanate. The IP stated she forgot to
include the amoxicillin-potassium clavulanate in the 9/2023 Surveillance log. The IP stated Surveillance log
is used to keep tract of the antibiotic, its start date, indication and symptoms.
During an interview, on 12/10/2023 at 1:17 p.m., the Director of Nursing (DON) stated the IP should
document in the Surveillance log the residents name, indication of use, check the laboratory results, initiate
a care plan, monitor for signs and symptoms or any change in condition, and check for resistance. The
DON stated that anyone on antibiotic should be included the Surveillance log. The DON stated the
Surveillance log is used to track infection and prevent the spread.
A review of facility's policy and procedures titled, Antibiotic Stewardship-Review and Surveillance of
Antibiotic Use and Outcomes, dated 12/2016 and reviewed on 9/27/2023 indicated, Antibiotic usage and
outcome data will be collected and documented using a facility-approved antibiotic surveillance
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 33 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0881
Level of Harm - Minimal harm
or potential for actual harm
tracking form. As part of the facility antibiotic stewardship program (refers to a set of coordinated
approaches to measure and improve how antibiotics are prescribed by clinicians and used by resident), all
clinical infections treated with antibiotic will undergo review by the infection preventionist or designee. All
resident antibiotic regimens will be documented on the facility-approved antibiotic surveillance tracking
form. The information gathered will include:
Residents Affected - Few
a. resident name and medical record number
b. unit and room number
c. date symptoms appeared.
d. name of antibiotic
e. start date of antibiotic
f. pathogen (organism causing disease) identified.
g. site of infections
h. date of culture (test to determine whether infection causing organism are present)
I. stop date
j. total days of therapy
k. outcome
l. adverse reactions (unintended response to a medicine).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 34 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0911
Level of Harm - Potential for
minimal harm
Residents Affected - Some
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016,
rooms hold no more than 2 residents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to meet the requirement for no more than four
residents per room for 1 out of 26 rooms (room [ROOM NUMBER]).
This deficient practice had the potential to result in inadequate space to provide safe nursing care, privacy
for the residents, and limit the residents' ability to maneuver personal care devices.
Findings:
During a general observation tour of the facility, on 12/9/2023 at 8:45 a.m., observed room [ROOM
NUMBER] with 5 resident beds. The residents had adequate space to move about freely inside the rooms
and nursing staff had enough space to safely provide care to these residents, with space for the beds, side
tables, dressers, and resident care equipment.
During an interview, on 11/10/2023 at 8:58 a.m., Certified Nursing Assistant 1 (CNA 1) stated room [ROOM
NUMBER] has 5 beds with 3 residents. CNA 1 stated there were no issues with room space and can safely
perform all care and activities of daily living (ADLs - basic tasks that must be accomplished every day for an
individual to thrive) for residents without any issue.
During a concurrent interview and record review, on 12/1/2023 at 4 p.m., reviewed a facility letter dated
12/9/2023 indicating a request for a waiver for the 5 beds in room [ROOM NUMBER], each bed will allow
for 92.23 square feet (ft - unit of measurement) of space. The Administrator (Adm) stated a request for room
waiver was made for room [ROOM NUMBER]. The Adm stated there was no clutter and all residents were
happy. The Adm. stated if the residents had any concerns, they would try to accommodate their needs.
Room No. # of beds Total Square feet
Total square feet per resident/bed
11
5
461.15 square feet
92.23 square feet
During the recertification survey between 12/9/2023 and 12/10/2023, observed that Resident 11 had
sufficient space for the residents' freedom of movement. Also observed that the nursing staff had enough
space to provide nursing care, privacy during care, and ability to maneuver residents' care equipment within
the room. The room size did not present any adverse effect on the residents' personal space, nursing care,
and comfort.
A review of the facility's policy and procedure titled, Accommodation of Needs, revised on 9/27/2023,
indicated the facility's environment and staff behavior are directed toward assisting the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 35 of 36
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0911
resident in maintaining and/or achieving safe independent functioning, dignity and well-being.
Level of Harm - Potential for
minimal harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 36 of 36