F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** b. During a
review of Resident 39's admission Record, the admission Record indicated the facility admitted Resident 39
on 8/6/2024 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same
side of the body) and hemiparesis (weakness or the inability to move on one side of the body, making it
hard to perform everyday activities like eating or dressing) following cerebral infarction (a serious medical
condition that occurs when blood flow to the brain is blocked, leading to brain cell death) affecting right
dominant side, and essential (primary) hypertension (HTN-high blood pressure).
During a review of Resident 39's H&P dated 8/6/2024, the H&P indicated Resident 39 had the capacity to
understand and make decisions.
During a review of Resident 39's MDS, dated [DATE], the MDS indicated Resident 3 usually understands
and was understood by others. The MDS indicated Resident 39 was dependent (helper does all the effort)
with toileting, showering, lower body dressing, and putting on and taking off footwear, and required
substantial assistance (helper does more than half the effort) with personal hygiene.
During a review of Resident 39's Care Plan, initiated on 8/7/2024 for Resident 39's ADL
self-care performance deficit, the Care Plan interventions included bathing and/or showering totally
dependent on one (1) staff to provide shower two times a week and as necessary.
During a review of Resident 39's ADL Bathing for December 2024, the ADL Bathing indicated on
12/27/2024 Resident had a shower at 10:39 a.m.
During an interview on 12/28/2024 at 3:19 p.m. with Resident 39, Resident 39 stated she has not been
showered for a week because Resident 39 requires a mechanical lift (a device used to assist with transfers
of individuals who require support for mobility) to be showered and the facility could not find a sling (a fabric
device used on lift machines to carry patients in a hammock-type position) Resident 39 stated she gets
showered on Tuesdays and Fridays.
During a concurrent interview and record review of Resident 39's ADL Bathing for December 2024 on
12/20/2024 at 10:48 a.m. with CNA 3, CNA 3 stated Resident 39 gets showers on Tuesdays and Fridays,
requires a sling and a mechanical lift to shower. CNA 3 stated the facility has 2 mechanical lifts but they do
not have enough slings. CNA 3 stated when showering, Resident 39 requires one sling to shower and one
to use for transferring. CNA 3 stated Resident 39 refused to shower on 12/27/2024 but got a bed bath. CNA
3 stated Resident 39 refused shower because she did not have an extra sling to shower but only had one to
use for transferring. CNA 3 reviewed the ADL bathing for December 2024 and
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 72
Event ID:
056382
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
stated she incorrectly put that Resident 39 was showered; CNA 3 stated she should have put it was a bed
bath.
During an interview on 12/30/2024 at 1:19 p.m. with CNA 2, CNA 2 stated it is hard to get residents up
when there are not enough slings, that is why she only got one out of my three residents up that day. CNA 2
stated when doing showers, they require two slings, one to get the resident up and the other to shower the
resident. CNA 2 stated if there are not enough slings and cannot shower the resident will offer the resident
a bed bath.
During an interview on 12/30/2024 at 3:49 p.m. with the DON, the DON stated they only have two
mechanical lifts. The DON stated there are 29 residents that require the use of a mechanical lift and 40
slings, if there are not enough slings for the residents to get a shower, there is an issue. The DON stated it
is a resident's right to have a shower if that is what they request; it is also part of their dignity. The DON
stated there is a risk for infection and resident not feeling well if they are dirty.
During a review of the facility's P&P titled, Resident Rights last reviewed 10/30/2024, the P&P indicated
employees shall treat all residents with kindness, respect, and dignity.
1.
Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include the
resident's right to:
a.
a dignified existence;
b.
be treated with respect, kindness, and dignity;
e. self-determination
Based on observation, interview, and record review, the facility failed to provide care in a manner that
maintained or enhanced a resident's dignity and respect in full recognition of their individuality for two of
two sampled residents (Resident 33 and 39) by:
1. Failing to ensure Certified Nursing Assistant 4 (CNA 4) was not standing over Resident 33 (who was
investigated under dignity care area) while assisting him during a meal.
2. Failing to provide Resident 39 with a shower.
These deficient practices had the potential to affect Resident 33 and 39's self-esteem, self-worth, and their
sense of independence.
Findings:
a. During a review of Resident 33's admission Record, the admission Record indicated the facility
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 2 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
admitted the resident on 3/3/2021 with diagnoses including Alzheimer's disease (a progressive brain
disorder that slowly destroys memory and thinking skills), major depressive disorder (a mood disorder that
causes a persistent feeling of sadness and loss of interest), and bipolar disorder (sometimes called
manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of
emotional highs).
Residents Affected - Few
During a review of Resident 33's History and Physical (H&P), dated 3/12/2024, the H&P indicated the
resident does not have the consent/decision-making capacity due to dementia (a progressive state of
decline in mental abilities).
During a review of Resident 33's Minimum Data Set (MDS-a resident assessment tool), dated 12/2/2024,
the MDS indicated the resident usually understood others and rarely made self-understood. The MDS
indicated the resident has severely impaired cognitive skills (mental action or process of acquiring
knowledge and understanding) for daily decision making. The MDS indicated the resident is dependent on
staff for activities of daily living (ADLs- activities such as bathing, dressing and toileting a person performs
daily) including eating, shower/bathing self, toileting hygiene, and personal hygiene.
During a review of Resident 33's ADL care plan (CP), dated 12/4/2024, the CP indicated the goals of
maintaining the resident's current level of function in ADLs. The CP indicated the resident required one staff
assistance to eat.
During an observation on 12/29/2024 at 7:46 a.m., inside Resident 33's room, observed CNA 4 standing
over Resident 33's right side while assisting Resident 33 with feeding for breakfast.
During a concurrent observation and interview on 12/29/2024 at 7:51 a.m., inside Resident 33's room,
observed CNA 4 continued to stand over the resident while assisting him with his meal. CNA 4 stated she
was not trained that she should sit down while assisting residents with their meals. CNA 4 stated she has
seen other staff sit down on a chair while feeding other residents. CNA 4 stated staff sit down out of respect
for the residents.
During an interview on 12/31/2024 at 8:35 a.m., with the Director of Staff Development (DSD), the DSD
stated when CNAs are assisting residents with their meals, CNAs are expected to get a chair and sit next to
the resident. The DSD stated this is for the dignity and safety of the residents in the room or in the dining
room.
During an interview on 12/31/2024 at 8:57 a.m., with the Director of Nursing (DON), the DON stated CNAs
are expected to sit down while assisting residents with their meals. The DON stated CNAs are checking the
resident's chewing and swallowing of food and provide queuing. The DON stated CNAs should always use
the chair and should not be standing over the resident. The DON stated the residents may feel disrespected
that is why the staff needs to sit at eye level to show dignity and respect.
During a review of the facility's policy and procedure titled (P&P) Dignity, last reviewed on 10/30/2024, the
P&P indicated that staff should treat all residents with kindness, respect, and dignity. The P&P indicated the
resident rights include the resident's right to a dignified existence and be treated with respect, kindness,
and dignity.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 3 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
Based on observation, interview, and record review, the facility failed to inform residents and their
responsible party about their right to formulate an advance directive (a written statement of a person's
wishes regarding medical treatment) upon admission for one of one sampled resident (Resident 14)
investigated for advance directives.
This deficient practice violated the resident's and/or the representative's right to be fully informed of the
option to formulate their advance directives and had the potential to cause conflict with the resident's
wishes regarding their health care.
Findings:
During a review of Resident 14's admission Record, the admission Record indicated the facility admitted
Resident 14 on 6/11/2024 with diagnoses including pneumonia (an infection/inflammation in the lungs),
muscle weakness (generalized) and cerebral palsy (CP- is a group of disorders that affect a person's ability
to move, maintain balance, and control muscle tone).
During a review of Resident 14's History and Physical (H&P) (H&P- a medical examination that involves a
doctor taking a patient's medical history, performing a physical exam, and documenting their findings) dated
6/13/2024, the H&P indicated Resident 14 had fluctuating capacity to understand and make decision due to
developmental delay.
During a review of Resident 14's Minimum Data Set (MDS - a resident assessment tool), dated 12/16/2024,
the MDS indicated Resident 14 sometimes understands and was sometimes understood by others. The
MDS indicated Resident 14 was dependent (helper does all the effort) on oral hygiene, toileting, showering,
lower body dressing, putting on and taking off footwear, and personal hygiene.
During a record review on 12/28/2024 at 7:07 p.m. of Resident 14's medical records, no advance directive
was noted in the chart.
During an interview on 12/29/2024 at 2:10 p.m. with the Medical Records Director (MRD), the MRD stated
there was no advance directive or advance directive acknowledgment form for Resident 14.
During an interview on 12/29/2024 at 3:48 p.m. with the Social Services Director (SSD), the SSD stated
they do not have any documentation indicating she has offered Resident 14 and/or her representative an
advance directive.
During an interview on 12/30/2024 at 9 a.m. with the Director of Nursing (DON), the DON stated regarding
Resident 14, the SSD should have documented that an advance directive was offered but was unable to
get a signature to prove that they have offered an advance directive to Resident 14. The DON stated
Resident 14 is under court-ordered conservatorship (a legal arrangement where a judge appoints a person
to make decisions for another person who is unable to do so for themselves). The DON stated not offering
an advance directive can be neglecting the resident's right to how their care is handled for end of life.
During a review of the facility's policy and procedure (P&P) titled, Advance Directives, last reviewed
10/30/2024, the P&P indicated it is the policy of the facility to comply with state and federal
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 4 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
law regarding the development and implementation of a resident's advance directive. Upon admission or as
soon as practicable thereafter, the resident and/or his/her legal representative or surrogate decision- maker
will be provided with information regarding preferred intensity of care and/or advance directives.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 5 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
Based on interview and record review, the facility failed to ensure the physician was notified that
azithromycin (antibiotic-medication used to treat infection) was not available on 12/10/2024, 12/11/2024
and 12/12/2024 for one of three sampled residents (Resident 214).
This deficient practice resulted in delay of obtaining appropriate instructions from the physician for proper
management and Resident 214 received an incomplete dose of the antibiotic.
Cross reference F760
Findings:
During a record review of Resident 214's admission Record, the admission Record indicated the facility
admitted Resident 214 on 9/27/2024, with diagnoses that included end stage renal disease (ESRDirreversible kidney failure), personal history of other infectious (something is capable of spreading or is
spreading rapidly to others) and parasitic (an infectious disease caused by organisms that live in or on
another organism, known as the host) diseases and urinary tract infections (UTI- an infection in the bladder
or urinary tract).
During a record review of Resident 214's History and Physical (H&P-a medical examination that involves a
doctor taking a patient's medical history, performing a physical exam, and documenting their findings) dated
11/20/2024, the H&P indicated Resident 214 can make needs known but cannot make medical decisions.
During a record review of Resident 214's Minimum Data Set (MDS - a resident assessment tool) dated
11/6/2024, the MDS indicated Resident 214's cognitive (mental action or process of acquiring knowledge
and understanding) skills for daily decisions were severely impaired. The MDS indicated Resident 214 was
dependent from staff for all activities of daily living (ADL-personal hygiene, bed mobility, dressing, and
transfers). The MDS indicated Resident 214 was on antibiotic.
During a record review of Resident 214's Physician Order dated 12/10/2024, timed at 2:41 p.m., the
Physician Order indicated azithromycin tablet 250 milligrams (mg- metric unit of measurement, used for
medication dosage and or amount), give 500 mg by mouth in the afternoon for pneumonia (PNA-lung
infection) for one day (12/10/2024), then give 250 mg by mouth in the afternoon for PNA for four days (from
12/11/2024-12/14/2024).
During a record review of Resident 214's Medication Administration Record (MAR-a daily documentation
record used by a licensed nurse to document medications and treatments given to a resident) dated
12/2024, the MAR indicated azithromycin 500 mg was not administered on 12/10/2024, and the 250 mg
was not administered on 12/11/2024 and 12/12/2024. The MAR indicated azithromycin 250 mg was given
on 12/13/2024, 12/14/2024, and 12/15/2024 at 4 p.m.
During a concurrent interview and record review on 12/29/2024 at 9:02 a.m., with the Infection Preventionist
(IP), Resident 214's MAR dated 12/2024, and Progress Notes dated 12/10/2024, 12/11/2024, and
12/12/2024, were reviewed. The IP stated the MAR did not indicate that azithromycin 500 mg was
administered to Resident 214 on 12/10/2024 or 12/11/2024. The IP stated the Progress Notes dated
12/11/2024 and 12/12/2024 indicated azithromycin 250 mg was not delivered. The IP stated azithromycin
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 6 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
should be in the facility's emergency kit (ekit-a small supply of medication that can be used when pharmacy
services are unavailable. Emergency kits are designed to help nursing facilities provide medication to their
residents during emergencies). The IP stated if the medication was not documented it means medication
was not given. The IP stated Resident 214 received an incomplete dose because she (Resident 214) only
received three doses of azithromycin instead of five doses. The IP stated Resident 214's condition can
worsen. The IP stated Licensed Vocational Nurse 1 (LVN 1) and LVN 2 should have called and notified the
physician that azithromycin 500 mg and 250 mg were not available therefore were not given. The IP stated
the importance of notifying the physician was to make the physician informed and to obtain new orders to
extend the medication to complete the dose.
During an interview on 12/29/2024, at 11:16 a.m., with the Director of Staff Development (DSD), the DSD
stated the physician order was azithromycin for five days. The DSD stated the LVNs should have called the
physician to notify that only three doses was given instead of five. The DSD stated the importance of calling
the physician was to get an order to extend the days to complete the five doses.
During an interview on 12/29/2024, at 11:24 a.m., with the Director of Nursing (DON), the DON stated
Resident 214 did not receive the complete dose of azithromycin. The DON stated the LVNs should have
called the physician and notify that azithromycin was just started on 12/13/2024 and will be completed on
12/17/2024. The DON stated Resident 214's infection could worsen if complete dose of medication was not
received.
During an interview on 12/30/2024 at 11:07 a.m., with the DSD, the DSD stated, LVN 1 and LVN 2 should
have called the physician because it was a change in condition meaning there was a new medication order
that was not available for three days.
During a concurrent interview and record review on 12/30/2024, at 6:01 p.m., with the DON, the facility's
policy and procedure (PP) titled, Change in a Resident's Condition or Status dated 2/2021 and last
reviewed on 10/30/2024, was reviewed. The PP indicated, The nurse will notify the residents attending
physician or physician on call when there has been a need to alter the resident's medical treatment
significantly. The DON stated nurses should have called the physician when the medication was not
available.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 7 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
Based on observation, interview, and record review, the facility failed to provide a safe and homelike
environment to one of one sampled resident (Resident 114) by failing to ensure the resident's wall clock
was in working condition.
The deficient practice had the potential to disrupt Resident 114's daily routine and other scheduled
activities.
Findings:
During a review of Resident 114's admission Record, the admission Record indicated the facility admitted
the resident on 12/17/2024 with diagnoses including chronic obstructive pulmonary disorder (COPD-a
chronic lung disease causing difficulty in breathing), generalized muscle weakness, and hypertension
(HTN-high blood pressure).
During a review of Resident 114's History and Physical (H&P), dated 12/18/2024, the H&P indicated the
resident can make needs known but can not make medical decisions.
During a review of Resident 114's Minimum Data Set (MDS-a resident assessment tool), dated 12/23/2024,
the MDS indicated the resident sometimes understood others and usually made self-understood. The MDS
indicated the resident required substantial assistance (helper does more than half the effort) with mobility
including rolling left and right, sitting to lying, lying to sitting on side of bed, sitting to standing, and walking
50 feet (ft-a unit of measure) with two turns; and dependent on staff with char/bed-to-chair transfers.
During a concurrent observation and interview on 12/28/2024 at 8:35 a.m., inside Resident 114's room,
observed wall clock indicating a time of 6:30. Resident 114 stated the wall clock does not work and she
looks at the clock for the time.
During a concurrent observation and interview on 12/29/2024 at 8:06 a.m., inside Resident 114's room,
with Certified Nursing Assistant 4 (CNA 4), CNA 4 stated the wall clock was not working and shows the
time as 6:30. CNA 4 stated the current time was 8:06 a.m. CNA 4 stated she will report to maintenance to
have it fixed. CNA 4 stated the wall clock should show the actual time, so the resident knows what time it is.
During an interview on 12/31/2024 at 8:41 a.m., with the Director of Staff Development (DSD), the DSD
stated the CNA should call the maintenance to have the wall clock fixed to the right time. The DSD stated it
should be changed for reality orientation of the resident, so they (resident) know the time. The DSD stated it
can potentially confuse the resident with the time.
During an interview on 12/31/2024 at 9:01 a.m., with the Director of Nursing (DON), the DON stated the
maintenance should have been notified and the wall clock should have been checked and changed. The
DON stated residents need to know the time at certain day and it is also the residents' rights.
During a review of the facility's policy and procedure (P&P) titled, Homelike Environment, last reviewed
10/30/2024, the P&P indicated it is the facility's policy that residents are provided with a safe, clean,
comfortable, and homelike environment and encouraged to use their personal belongings to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 8 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
the extent possible. The P&P indicated staff provides person-centered care that emphasizes the residents'
comfort, independence, personal needs, and preferences.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 9 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to accurately code the Minimum Data Set (MDS-a resident
assessment tool) for one of one sampled resident (Resident 61) reviewed under Hospitalization care area,
by failing to ensure the resident's MDS discharge assessment was completed accurately when the
resident's MDS was coded discharged to hospital instead of discharged to home.
Residents Affected - Some
This deficient practice had the potential to negatively affect the resident's plan of care and delivery of
necessary care and services upon discharge.
Findings:
During a review of Resident 61's admission Record, the admission Record indicated the facility admitted
the resident on 9/17/2024 with diagnoses including pneumonia (an infection/inflammation in the lungs),
generalized muscle weakness, and unsteadiness of feet.
During a review of Resident 61's History and Physical (H&P), dated 9/18/2024, the H&P indicated the
resident has the capacity to understand and make decisions.
During a review of Resident 61's Minimum Data Set (MDS-a resident assessment tool), dated 10/8/2024,
the MDS indicated the resident was discharged on 10/8/2024 to short-term general hospital.
During a review of Resident 61's physician order, dated 10/4/2024, the physician order indicated the
resident may discharge home on [DATE] with all of resident's belongings and medications to home and
home health services to follow.
During a review of Resident 61's Discharge summary, dated [DATE], the Discharge Summary indicated the
resident's disposition was home with home health.
During a review of Resident 61's Nurses' Notes, dated 10/8/2024, the Nurses' Notes indicated the resident
was discharged home and was picked up by his son.
During a concurrent interview and record review of Resident 61's MDS dated [DATE], and physician order
dated 10/4/2024, on 12/30/2024 at 2:33 p.m., with the MDS Coordinator (MDSC), the MDSC stated the
resident was discharged on 10/8/2024 to home. The MDSC stated she coded the discharge assessment
incorrectly and should have coded 1 for home or community. The MDS stated the MDS Assessment should
be coded accurately to reflect the actual location where the resident was discharged and ensure home
health services were arranged.
During an interview on 12/31/2024 at 9:03 a.m., with the Director of Nursing (DON), the DON stated the
MDS should be coded accurately. The DON stated coding the resident's disposition depends on where the
resident is going, and they would need to know where resident is. The DON stated this could potentially
place the resident at risk for inaccurate assessment and may cause miscommunication to the other
disciplines.
During a review of the facility's policy and procedure (P&P) titled, Record Content: Minimum Data Set
(MDS)-Resident Assessment Instrument (RAI), last reviewed 10/30/2024, the P&P indicated that each
responsible interdisciplinary team staff who completes portion(s) of the MDS shall sign and certify
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 10 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
the accuracy of the portion(s) of the MDS which he/she completed.
Level of Harm - Potential for
minimal harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 11 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide necessary services to maintain good
grooming and personal hygiene for two of two sampled residents (Resident 33 and 39) by:
Residents Affected - Few
1. Failing to trim Resident 33's fingernails.
2. Failing to provide Resident 39 with a shower.
These deficient practices had the potential to negatively affect the residents' psychosocial wellbeing.
Findings:
a. During a review of Resident 33's admission Record, the admission Record indicated the facility admitted
the resident on 3/3/2021 with diagnoses including Alzheimer's disease (a progressive brain disorder that
slowly destroys memory and thinking skills), major depressive disorder (a mood disorder that causes a
persistent feeling of sadness and loss of interest), and bipolar disorder (sometimes called manic-depressive
disorder; mood swings that range from the lows of depression to elevated periods of emotional highs).
During a review of Resident 33's History and Physical (H&P), dated 3/12/2024, the H&P indicated the
resident does not have the consent/decision-making capacity due to dementia (a progressive state of
decline in mental abilities).
During a review of Resident 33's Minimum Data Set (MDS-a resident assessment tool), dated 12/2/2024,
the MDS indicated the resident usually understood others and rarely made self-understood. The MDS
indicated the resident has severely impaired cognitive skills (mental action or process of acquiring
knowledge and understanding) for daily decision making. The MDS indicated the resident is dependent on
staff for activities of daily living (ADLs- activities such as bathing, dressing and toileting a person performs
daily) including eating, shower/bathing self, toileting hygiene, and personal hygiene.
During a review of Resident 33's ADL care plan (CP), dated 12/4/2024, the CP indicated the goals of
maintaining current level of function in ADLs. The CP indicated the resident required staff assistance with
bathing/showering two times a week and as necessary; to check nail length and trim and clean on bath day
and as necessary; and to report any changes to the nurse.
During a review of Resident 33's Documentation Survey Report (DCS-a document that details a resident's
ability to perform ADL) for the month of 12/2024, the DCS indicated Certified Nursing Assistant 5 (CNA 5)
provided Resident 33 bath/towel bath on 12/27/2024, 12/28/2024, and 12/29/2024.
During a concurrent observation and interview on 12/28/2024 at 12:19 p.m., inside Resident 33's room,
with Family Member 1 (FM 1), observed Resident 33's left hand nails were long and chipped. FM 1 stated
Resident 33's nails were long and chipped.
During a concurrent observation and interview on 12/29/2024 at 8 a.m., inside Resident 33's room, with
Certified Nursing Assistant 4 (CNA 4), CNA 4 stated Resident 33's left hand nails were long and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 12 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
the second digit next to the pinky finger was chipped. CNA 4 stated she does not know who would trim the
resident's fingernails. CNA 4 stated it should have been done last Friday because that was his (Resident
33) scheduled shower day. CNA 4 stated CNAs are trained to trim residents' fingernails but she's not sure
who trims Resident 33's fingernails. CNA 4 stated trimming of residents' fingernails should be done
because it is part of the residents' hygiene.
Residents Affected - Few
During a concurrent interview and record review of Resident 33's care plans on 12/30/2024 at 12:40 p.m.,
with Licensed Vocational Nurse 6 (LVN 6), LVN 6 stated he has not received any report from the CNAs
regarding Resident 33's noncompliance with shower and/or nail trimming.
During an interview on 12/30/2024 at 3:50 p.m., with CNA 5, CNA 5 stated he only provide Resident 33's
shower every Tuesday and Friday. CNA stated he never trimmed the resident's nails because resident tends
to scratch while he (CNA 5) provides him (Resident 33) care. CNA 5 stated he has not reported to the
charge nurse and has not documented on the CNA communication binder. CNA 5 stated he just did not do
it. CNA 5 stated the resident's tendency to scratch staff is not new, but he has not told his charge nurse.
During an interview on 12/30/2024 at 5:40 p.m., with the Director of Staff Development (DSD), the DSD
stated when the resident refuse to shower or nail trimming, CNAs are expected to notify their charge nurse
and document on the communication report binder. The DSD stated for Resident 33, CNAs are expected to
trim the resident's fingernails. The DSD stated this should have been done during the resident's shower
day, but any other shift the CNAs can also do it. The DSD stated when a resident's fingernails are not
trimmed, the resident may scratch himself and increase risk for infection due to the scratches or dirt build
up underneath the nails. The DSD stated Resident 33's fingernails should have been trimmed.
During an interview on 12/31/2024 at 9:04 a.m., with the Director of Nursing (DON), the DON stated the
resident's (Resident 33) nails should have been trimmed.
During a review of the facility's policy and procedure (P&P) titled, Activities of Daily Living (ADL),
Supporting, last reviewed 10/30/2024, the P&P indicated resident will be provided with care, treatment, and
services as appropriate to maintain or improve their ability to carry out ADLs. The P&P indicated residents
who are unable to carry out activities of daily living independently will receive the services necessary to
maintain good nutrition, grooming and personal and oral hygiene.
b. During a review of Resident 39's admission Record, the admission Record indicated the facility admitted
Resident 39 on 8/6/2024 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on
the same side of the body) and hemiparesis (weakness or the inability to move on one side of the body,
making it hard to perform everyday activities like eating or dressing) following cerebral infarction (a serious
medical condition that occurs when blood flow to the brain is blocked, leading to brain cell death) affecting
right dominant side, and essential (primary) hypertension (HTN-high blood pressure).
During a review of Resident 39's H&P dated 8/6/2024, the H&P indicated Resident 39 had the capacity to
understand and make decisions.
During a review of Resident 39's MDS, dated [DATE], the MDS indicated Resident 39 usually understands
and was understood by others. The MDS indicated Resident 39 was dependent (helper does all the effort)
with toileting, showering, lower body dressing, and putting on and taking off footwear, and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 13 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
required substantial assistance (helper does more than half the effort) with personal hygiene.
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 39's Care Plan, initiated on 8/7/2024 for Resident 39's ADL
Residents Affected - Few
self-care performance deficit, the Care Plan interventions included bathing and/or showering totally
dependent on one (1) staff to provide shower two times a week and as necessary.
During a review of Resident 39's ADL Bathing for December 2024, the ADL Bathing indicated on
12/27/2024 Resident had a shower at 10:39 a.m.
During an interview on 12/28/2024 at 3:19 p.m. with Resident 39, Resident 39 stated she has not been
showered for a week because Resident 39 requires a mechanical lift (a device used to assist with transfers
of individuals who require support for mobility) to be showered and the facility could not find a sling (a fabric
device used on lift machines to carry patients in a hammock-type position) Resident 39 stated she gets
showered on Tuesdays and Fridays.
During a concurrent interview and record review of Resident 39's ADL Bathing for December 2024 on
12/20/2024 at 10:48 a.m. with CNA 3, CNA 3 stated Resident 39 gets showers on Tuesdays and Fridays,
requires a sling and a mechanical lift to shower. CNA 3 stated the facility has 2 mechanical lifts but they do
not have enough slings. CNA 3 stated when showering, Resident 39 requires one sling to shower and one
to use for transferring. CNA 3 stated Resident 39 refused to shower on 12/27/2024 but got a bed bath. CNA
3 stated Resident 39 refused shower because she did not have an extra sling to shower but only had one to
use for transferring. CNA 3 reviewed the ADL bathing for December 2024 and stated she incorrectly put
that Resident 39 was showered; CNA 3 stated she should have put it was a bed bath.
During an interview on 12/30/2024 at 1:19 p.m. with CNA 2, CNA 2 stated it is hard to get residents up
when there are not enough slings, that is why I she only got one out of my three residents up that day. CNA
2 stated when doing showers, they require two slings, one to get the resident up and the other to shower
the resident. CNA 2 stated if there are not enough slings and cannot shower the resident will offer the
resident a bed bath.
During an interview on 12/30/2024 at 3:49 p.m. with the DON, the DON stated they only have two
mechanical lifts. The DON stated there are 29 residents that require the use of a mechanical lift and 40
slings, if there are not enough slings for the residents to get a shower, there is an issue. The DON stated it
is a resident's right to have a shower if that is what they request. The DON stated there is a risk for infection
and resident not feeling well if they are dirty.
During a review of the facility's P&P titled, Activities of Daily Living (ADL), Supporting, last reviewed
10/30/2024, the P&P indicated resident will be provided with care, treatment, and services as appropriate
to maintain or improve their ability to carry out activities of daily living (ADLs). Residents who are unable to
carry out activities of daily living independently will receive the services necessary to maintain good
nutrition, grooming and personal and oral hygiene.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 14 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide the necessary treatment and services
for two of four residents (Resident 14 and Resident 214) at risk for developing pressure ulcer (a localized
injury to the skin and/or underlying tissue usually over a bony prominence as a result of pressure, or
pressure in combination with shear) by failing to follow the manufacturer guideline for low air loss mattress
(LAL- a mattress that uses air to help prevent and treat pressure wounds and maintain a comfortable
temperature and moisture level for the patient).
Residents Affected - Few
This deficient practice had the potential for Resident 14 and Resident 214 to develop a pressure ulcer or for
the wounds to worsen.
Findings:
a. During a review of Resident 14's admission Record, the admission Record indicated the facility admitted
Resident 14 on 6/11/2024 with diagnoses including pneumonia (an infection/inflammation in the lungs),
muscle weakness (generalized) and cerebral palsy (CP- is a group of disorders that affect a person's ability
to move, maintain balance, and control muscle tone).
During a review of Resident 14's History and Physical (H&P) (H&P- a medical examination that involves a
doctor taking a patient's medical history, performing a physical exam, and documenting their findings) dated
6/13/2024 indicated Resident 14 had fluctuating capacity to understand and make decision due to
developmental delay.
During a review of Resident 14's Minimum Data Set (MDS - a resident assessment tool), dated 12/16/2024,
the MDS indicated Resident 14 sometimes understands and was sometimes understood by others. The
MDS indicated Resident 14 was dependent (helper does all the effort) on oral hygiene, toileting, showering,
lower body dressing, putting on and taking off footwear, and personal hygiene.
During a review of Resident 14's Physician Order, dated 7/25/2024, the Physician Order indicated the
resident may have LAL mattress every day shift.
During a review of Resident 14's weight dated 12/6/2024, the weight indicated Resident 14 weighed 86
pounds [lbs-unit of measurement]).
During an observation on 12/28/2024 at 9:43 a.m., observed Resident 14 on bed with a LAL mattress set at
4 (weight 175 lbs).
During a concurrent observation and interview on 12/28/2024 at 9:45 a.m. with Registered Nurse 1 (RN 1),
RN 1 stated LAL mattresses need to be set according to residents' weight. RN 1 stated Resident 14's LAL
mattress was set at 4 and it should have been set at 1. RN 1 stated if LAL mattress is set incorrectly, it can
cause skin tissue damage to the resident.
During an interview on 12/30/2024 at 3:57 p.m. with the Director of Nursing (DON), the DON stated LAL
mattress need to be set according to weight. The DON stated, if the LAL is too firm, it defeats the purpose
of the LAL. The DON stated the setting needs to be accurate to be effective; otherwise, it can lead to
decline of wounds and improper healing.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 15 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of the undated Resident 14's LAL #1 User Manual provided by the facility, the User Manual
indicated the comfort control LED displays the patients comfort pressure level from 0 to 9 and provides a
guide to the caregiver to set approximate comfort pressure level depending on the patients' weight.
During a review of the facility's policy and procedure (P&P) titled, Prevention of Pressure Injuries, last
reviewed 10/30/2024, the P&P indicated select appropriate support surface based on the resident's risk
factors, in accordance with current clinical practice. Review and select medical devices with consideration
to the ability to minimize tissue damage, including size, shape, its application, and ability to secure the
device. Monitor regular for comfort and signs of pressure-related injury.
b. During a review of Resident 214 admission Record, the admission Record indicated the facility admitted
Resident 214 on 9/27/2024 and readmitted the resident on 11/25/2024 with diagnoses including
pressure-induced deep tissue damage (when prolonged pressure on a part of the body, like from sitting or
lying down for too long, damages the tissues underneath the skin, even if the skin surface appears intact,
causing a deep bruise-like area due to poor blood flow to that area) of sacral region (the triangular bone at
the base of the spine that connects the spine to the pelvis), muscle weakness (generalized), and
unsteadiness of feet.
During a review of Resident 214's MDS dated [DATE], the MDS indicated Resident 214 usually
understands others and and was usually understood. The MDS indicated Resident 14 was dependent
(helper does all the effort) on oral hygiene, toileting, showering, lower body dressing, putting on and taking
off footwear, and personal hygiene.
During a review of Resident 214's Physician Order dated 11/18/2024, the Physician Order indicated the
resident may have LAL mattress every day shift.
During a review of Resident 214's Care Plan created on 10/23/2024 for Resident 214's potential for skin
integrity decline, the Care Plan interventions included the resident may have LAL mattress for wound
management, setting between 90-110 lbs.
During a review of Resident 214's weight dated 12/6/2024, the weight indicated Resident 214 weighed 97
lbs.
During an observation on 12/28/2024 at 9:02 a.m., observed Resident 214 on bed with LAL mattress set at
3 (weight 164 lbs).
During a concurrent interview and observation on 12/28/2024 at 9:52 a.m. with Registered Nurse 1 (RN 1),
RN1 stated Resident 214's LAL mattress was set at 3 but should have been set at 1 or 2. RN 1 stated a
resident can be a risk for skin breakdown if the LAL mattress pressure is too firm.
During an interview on 12/30/2024 at 3:57 p.m. with the DON,the DON stated LAL mattress need to be set
according to weight. The DON stated, if the LAL is too firm, it defeats the purpose of the LAL. The DON
stated the setting needs to be accurate to be effective; otherwise, it can lead to decline of wounds and
improper healing.
During a review of the facility's P&P titled, Prevention of Pressure Injuries, last reviewed 10/30/2024, the
P&P indicated select appropriate support surface based on the resident's risk factors, in accordance with
current clinical practice. Review and select medical devices with consideration to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 16 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
the ability to minimize tissue damage, including size, shape, its application, and ability to secure the device.
Monitor regular for comfort and signs of pressure-related injury.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 17 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to provide an environment free from accidents
and hazards for two of two sampled residents (Resident 44 and 23) reviewed under the Accidents care
area by:
1. Failing to ensure Resident 44, who was identified as a smoker requiring supervision, had staff
supervising the resident while the resident was smoking.
This deficient practice had the potential to result in harm to the resident leading to burns and injuries.
2. Failing to properly manage and secure all cords and cables by Resident 23's left side bed rail (a bar
attached to the side of a hospital bed to help prevent patients from falling out).
This deficient practice had the potential to result in harm to the resident leading to risk of electric shock or
fire.
Findings:
a. During a review of Resident 44's admission Record, the admission Record indicated the facility admitted
the resident on 7/23/2024 with diagnoses including acute on chronic diastolic (congestive) heart failure
(CHF-a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg
swelling), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss
of interest), and epilepsy (a condition that affects the brain and causes frequent seizures [sudden,
uncontrolled body movements and changes in behavior that occurs because of abnormal electrical activity
in the brain]).
During a review of Resident 44's History and Physical (H&P), dated 8/1/2024, the H&P indicated the
resident has the capacity to understand and make decisions.
During a review of Resident 44's Minimum Data Set (MDS-a resident assessment tool), dated 11/1/2024,
the MDS indicated the resident understood others and made self understood. The MDS indicated the
resident utilized mobility devices including wheelchair and cane/crutch. The MDS indicated the resident
required supervision with eating and oral hygiene; and required partial assistance (helper does less than
half the effort) from staff with toileting hygiene, showering/bathing self, upper and lower body dressing,
putting on/taking off footwear, and personal hygiene. The MDS indicated the resident required partial
assistance from staff with mobility.
During a review of Resident 44's Smoking-Safety Screen, dated 11/19/2024, the Smoking-Safety Screen
indicated the resident needs a smoking apron and was safe to smoke with supervision.
During a review of Resident 44's care plan for smoking, dated 11/19/2024, the care plan indicated the
resident with goals of not having any injury related to smoking with interventions including supervision of
resident during smoking activities.
During a concurrent observation and interview on 12/29/2024 at 10:10 a.m., in the smoking area/patio,
observed Resident 44 smoking in the smoking area with no staff noted. Observed Resident 44 with a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 18 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
lit cigarette and no apron noted. Resident 44 stated he has smoking breaks at 10 a.m., 2 p.m., and 4 p.m.
Resident 44 stated staff will light his cigarette and then leave; once he is done, he will just wheel himself
back inside the facility. Resident 44 stated staff do not stay with him or other residents when he is smoking
in the smoking patio.
During an observation on 12/29/2024 at 10:19 a.m., observed the Activity Director (AD) serving drinks in
the dining room.
During a concurrent interview and record review of Resident 44's Smoking-Safety Screen, dated
11/19/2024, on 12/30/2024 at 1:02 p.m., with Licensed Vocational Nurse 6 (LVN 6), LVN 6 stated the
activities department provides the apron and cigarettes to the residents who have smoking privileges. LVN
6 stated Resident 44 needs to have an apron and should have someone with him while he is smoking.
During an interview on 12/30/2024 at 4:53 p.m., the AD stated she is scheduled to work from Monday to
Friday, from 8:30 a.m. to 5 p.m. The AD stated it was just her working that day and the facility was in the
process of hiring one more activity staff scheduled on the weekends. The AD stated it is in her role to make
sure that residents who smoked are supervised and have an apron on for safety. The AD stated she is
supposed to be at the patio area when the residents smoke, but she was in the activity room that day
looking out on the patio. The AD stated Resident 44 requires supervision while smoking. The AD stated
residents are supervised to ensure they are safe because the cigarette ashes could potentially burn into his
clothing or start a fire.
During an interview on 12/30/2024 at 5:30 p.m., with the Director of Staff Development (DSD), the DSD
stated Resident 44 required supervision according to the resident's care plan and should be supervised for
the resident's safety.
During an interview on 12/31/2024 at 9:11 a.m., with the Director of Nursing (DON), the DON stated the
staff supervising the residents while smoking ensures the residents are safe, making sure the residents are
in a designated smoking area and are wearing their apron, and assist the residents if they need help.
During a review of the facility's policy and procedure (P&P) titled, Smoking Policy-Residents, last reviewed
10/30/2024, the P&P indicated the facility has established and maintains safe resident smoking practices.
The P&P indicated that any resident with smoking privileges requiring monitoring shall have direct
supervision of a staff member, family member, visitor, or volunteer worker at all times while smoking.
b. During a review of Resident 23's admission Record, the admission Record indicated the facility admitted
Resident 23 on 1/12/2019 and readmitted the resident on 12/19/2024 with diagnoses that included muscle
weakness (generalized), end stage renal disease (ESRD- irreversible kidney failure) and unsteadiness on
feet.
During a review of Resident 23's MDS, dated [DATE], the MDS indicated Resident 23 had the ability to
understand and be understood by others. The MDS indicated Resident 23 required substantial assistance
(helper does more than half the effort) with lower body dressing and required partial assistance (helper
does less than half the effort) with toileting, showering, upper body dressing, putting on and taking off
footwear, and personal hygiene.
During a concurrent observation and interview on 12/28/2024 at 8:41 a.m., with Resident 23,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 19 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
observed an extension cord with power adapters wrapped around Resident 23's left side bed rail. Resident
23 stated she had asked facility since Monday to remove the extension cord and place it somewhere else
as all the wires get in her way.
During a concurrent observation and interview on 12/28/2024 at 8:46 a.m. with the DON, the DON stated
Resident 23 has cords on the bed rail which should not be as it is a risk for a fire.
During an interview on 12/30/2024 at 4 p.m. with the DON, the DON stated regarding Resident 23 and the
extension cord on her bed side rail, there can be a risk for fire hazard and/or trip hazard.
During a review of the facility's P&P titled, Hazardous Areas, Devices and Equipment, last reviewed
10/30/2024, the P&P indicated all hazardous areas, devices and equipment in the facility will be identified
and addressed appropriately to ensure resident safety and mitigate accident hazards to the extent possible.
A hazard is defined as anything in the environment that has the potential to cause injury or illness.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 20 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
Based on interview and record review the facility failed to ensure the Infection Preventionist (IP) was
competent in implementing the facilities infection control program by failing to:
Residents Affected - Some
1.
Follow the facility's policy titled, Scabies [a parasitic infestation caused by tiny mites (a group of insect-like
organisms, some of which bite or cause irritation to humans) that burrow into the skin and lay eggs, causing
intense itching and a rash] Identification, Treatment and Environmental Cleaning, when Resident 52 was
removed from isolation prior to the completion of treatment and or it was determined the resident was free
from scabies.
2.
Follow facility's policy titled, Unusual Occurrence Reporting , when Resident 52 was positive for scabies
and it was not reported to the state agency.
These failures had the potential to spread scabies infestation to other residents and staff.
Findings:
During a review of Resident 52's admission Record, the admission Record indicated the facility admitted
Resident 52 on 6/13/2024 with diagnoses including unspecified dementia (a progressive state of decline in
mental abilities), muscle weakness (generalized), and essential (primary) hypertension (HTN-high blood
pressure).
During a review of Resident 52's History of Present Illness (H&P), dated 6/13/2024, the H&P indicated
Resident 52 can make needs known but cannot make medical decision due to dementia.
During a review of Resident 52's Minimum Data Set (MDS - a resident assessment tool), dated 12/18/2024,
the MDS indicated Resident 52 had the ability to usually understand and the ability to be understood. The
MDS indicated Resident 52 was dependent (helper does all the effort) with toileting, showering, lower body
dressing, and putting on and taking off footwear, and required substantial assistance (helper does more
than half the effort) with personal hygiene.
During a review of Resident 52's Physician Order, dated 12/3/2024, the Physician Order indicated may
have skin scrape (allows visualize of the superficial layer of the skin- the abnormal cells, any infections or
even parasites [an organism that lives on or in a host organism and gets its food from or at the expense of
its host] or mites to rule out scabies.
During a review of Resident 52's Physician Order, dated 12/4/2024, the Physician Order indicated:
Clobestasol propionate external cream 0.05% (medication used to treat a variety of skin conditions) apply
to general body topically every day and evening shift for prurigo nodularis (PN- a chronic skin condition that
causes hard, itchy bumps called nodules to appear on the skin) for four weeks.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 21 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
-
Level of Harm - Minimal harm
or potential for actual harm
Generalized body dermatitis (skin condition that causes skin irritation and swelling) unspecified apply
halobetasol 0.05% cream (medication used to treat a variety of skin conditions) to general body twice a day
every day and evening shift for four weeks until finished.
Residents Affected - Some
Ivermectin (medication used to treat infections caused by parasites) oral tablet 3 milligrams (mg- a unit of
measurement for mass) give 21 mg by mouth one time a day every Thursday for dermatitis unspecified for
four weeks until finished.
Dermatitis unspecified apply permethrin 5% cream (medication used to treat conditions caused by tiny
insects, such as scabies) 1 tube from neck to toes. Leave on for 12 hours then rinse once a week for four
weeks at bedtime every Wednesday for four weeks.
Prednisone (medication used to treat inflammation) oral tablet 10 mg give 3 tablets by mouth one time a
day for dermatitis unspecified for 3 days then give 2 tablets by mouth one time a day for dermatitis
unspecified for 3 days then give 1 tablet by mouth one time a day for dermatitis unspecified for 3 days.
During a review of Resident 52's Diagnostic Laboratories and Radiology Results, dated 12/7/2024, at 2:07
p.m., the Diagnostic Laboratories and Radiology Results indicated scabies mites seen.
During a review of Resident 52's Change of Condition (COC) SBAR-Acute COC, dated 12/7/2024, at 10:30
p.m., the COC SBAR-Acute COC indicated received result from scabies scrape test. The results indicated,
scabies mites seen, informed doctor with order to continue 21 mg ivermectin orally every Thursday for four
weeks, place resident on contact (don [put on] gloves and a gown when entering a patient or resident room
and when in contact with the individual, surfaces, or objects within their environment) isolations precautions
indefinitely.
During a review of Resident 52's Physician Order, dated 12/7/2024, the Physician Order indicated an order
for ivermectin oral tablet 3 mg give 21 mg by mouth one time a day every Thursday for scabies infection for
four weeks until finished.
During a review of Resident 52's Care Plan for infection and isolation, revised on 12/7/2024, the Care Plan
indicated skin scraping result scabies mites seen with intervention to isolate (contact) precautions for
scabies infection.
During a review of Resident 52's Physician Order, dated 12/8/2024, the Physician Order indicated contact
isolation precautions for scabies infection.
During a review of Resident 52's Physician Order, dated 12/17/2024, the Physician Order indicated contact
isolation precautions for scabies infection was discontinued.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 22 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
During an observation on 12/28/2024, at 7:34 a.m., Resident 52's room did not have transmission-based
precautions and a personal protective equipment (PPE - clothing and equipment that is worn or used to
provide protection against hazardous substances and/or environments) cart.
1.
Residents Affected - Some
During an interview on 12/29/2024, at 8:06 a.m., with the Infection Preventionist (IP), the IP stated Resident
52 is no longer on isolation, the isolation was discontinued on 12/17/2024, and Resident 52 was on contact
isolation for 10 days. The IP stated Resident 52 was on isolation for scabies. The IP stated she was not sure
how long scabies isolation should be for. The IP stated the doctor discontinued the isolation and Resident
52 is still scratching but is on topical medication. The IP stated treatment is effective when the rash has
improved.
During a concurrent interview and record review with the IP, on 12/29/2024, at 8:26 a.m., the facility's policy
and procedure (P&P) titled, Scabies Identification, Treatment and Environmental Cleaning, reviewed on
10/30/2024, was reviewed and the P&P indicated to maintain contact precaution until treatment is done or
the resident is determined to be scabies free. The IP stated Resident 52 is still on treatment, and no other
scraping has been done to determine Resident 52 is scabies free. The IP stated according to policy,
Resident 52 should still be on contact isolation, and staff, including housekeeping, and visitors must wear
gown and gloves. The IP stated not following contact isolation can be a risk for spread of infection.
During an interview on 12/30/2024, at 4:03 p.m., with the Director of Nursing (DON), the DON stated it is
important for the IP to be competent in policies and infection control, due to the increased risk for improper
isolation, and risk for transmission to residents and staff.
During a review of the facility's P&P titled, Scabies Identification, Treatment and Environmental Cleaning,
last reviewed 10/30/2024, the P&P indicated the purpose of this procedure is to treat residents infected with
and sensitized to Sarcoptes scabiei and to prevent the spread of scabies to other residents and staff. The
P&P further indicated to maintain contact precautions until treatment is complete and or resident is
determined to be scabies free.
During a review of the facility's P&P titled, Isolation-Categories of Transmission-Based Precautions, last
reviewed 10/30/2024, the P&P indicated transmission-based precautions are initiated when a resident
develops signs and symptoms of a transmissible infection; arrives for admission with symptoms of an
infection; or has laboratory confirmed infection; and is at risk of transmitting the infection to other residents.
The P&P further indicated contact precautions are implemented for residents known or suspected to be
infected with microorganisms that can be transmitted by direct contact with the resident or indirect contact
with environmental surfaces or resident-care items in the resident's environment.
2.
During an interview on 12/30/2024, at 8:39 a.m., with the IP, the IP stated she did not report Resident 52's
scabies to any state agency because it was only one case. The IP stated scabies is not a common
occurrence in the facility, the positive scabies would fall under the facility's unusual occurrence and should
have been reported to local state agency. The IP stated she was not sure what the process for reporting an
unusual occurrence is, the IP stated there may be an incident report that must be done.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 23 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an interview on 12/30/2024, at 4:03 p.m., with the DON stated it is important for the IP to be
competent in policies and infection control because there can be a risk for improper isolation and increase
risk for transmission to residents and staff.
During a review of the facility's P&P titled, Unusual Occurrence Reporting, last reviewed 10/30/2024, the
P&P indicated as required by federal or state regulations, our facility reports unusual occurrences or other
reportable events which affect the health, safety, or welfare of our residents, employees, or visitors. The
P&P indicated other occurrences include occurrences that interfere with facility operations and affect the
welfare, safety, or health of residents, employees, or visitors. The P&P further indicated a written report
detailing the incident and actions taken by the facility after the event shall be sent or delivered to the state
agency within forty-eight (48) hours of reporting the event or as required by federal and state regulations.
During a review of the facility's P&P titled, Scabies Identification, Treatment and Environmental Cleaning,
last reviewed 10/30/2024, the P&P indicated the purpose of this procedure is to treat residents infected with
and sensitized to Sarcoptes scabiei and to prevent the spread of scabies to other residents and staff.
Maintain contact precautions until treatment is complete and or resident is determined to be scabies free.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 24 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0727
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on
a full time basis.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide a Registered Nurse (RN) for eight consecutive
hours on 11/19/2023 for 57 of 58 residents.
This deficient practice had the potential to delay necessary care and services.
Findings:
During a record review of the facility's Nursing Staffing Assignment and Sign-In Sheet (Staff Assignment)
dated 11/19/2023, the Nursing Staff Assignment indicated no RN was assigned to work on 11/19/2023.
During a record review of the facility's Daily Room Census (Census) dated 11/19/2023, the Census
indicated there were 57 residents in house (number of residents inside the facility).
During a concurrent interview and record review on 12/28/2024 at 5:12 p.m., with the Director of Staff
Development (DSD), the facility's Staff Assignment and Census dated 11/19/2023 were reviewed. The DSD
stated there were no RN who worked on 11/19/2023.
During an interview on 12/28/2024 at 5:20 p.m., with the Director of Nursing (DON), the DON stated the
facility do not have a policy for requiring RN to work eight hours a day. The DON stated it could be in the
Facility Assessment (determines the resources necessary to care for residents competently during the
day-to-day operations and emergencies).
During a concurrent interview and record review on 12/30/2024 at 6:01 p.m., with the DON, the Facility
assessment dated [DATE] was reviewed. The Facility Assessment indicated Staffing Plan. Our facility
provides adequate staffing to meet needed care and services for our resident's population. Day shift: one
Nursing Supervisor RN for eight hours. The DON stated the importance of having an RN was to supervise
Licensed Vocational Nurses (LVNs), to intervene in resident change in condition, to administer intravenous
medication (administers fluids, medications and nutrients directly into a person's vein), and to provide
support to charge nurses.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 25 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide pharmaceutical services (including
procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and
biologicals) by:
1.
Failing to destroy medications discontinued by the physician for Residents 25, 63, and 64.
2.
Failing to label multidose medication bottle per facility policy with open date for two of four medication cart
(Station 2 Medication Cart 2 and Station 1 Medication Cart 2) and one of two medication room (Medication
room [ROOM NUMBER])
3.
Failing to sign Controlled Drug Record (narcotic sheet-a detailed log or documentation that tracks the
dispensing, administration, and inventory of controlled substances [drugs classified as having a high
potential for abuse]) of Resident 63's pregabalin (medication used to treat nerve pain) after medication
administration on 12/28/2024.
These deficient practices had the potential to result in drug diversion (illegal distribution or abuse of
prescription drugs or their use for unintended purposes) and medication error.
Findings:
a. During a concurrent observation, interview, and record review of Medication room [ROOM NUMBER]
during a medication storage observation on 12/28/2024, at 7:31 a.m., with Licensed Vocational Nurse 3
(LVN 3), observed bubble packs (a package that contains multiple sealed compartments with medication/s)
of labeled medications on gray and white bins beside the refrigerator. LVN 3 stated the medications were
discontinued. LVN 3 stated all discontinued medications should be placed inside the incinerator (an
apparatus for burning waste material, especially industrial waste, at high temperatures until it is reduced to
ash) found beside the door of the medication room. LVN 3 stated the discontinued medications belonged to
Residents 25, 63 and 64 were as follows:
1. Resident 25's amoxicillin potassium clavulanate (medication used to treat infection) 875 milligrams (mgmetric unit of measurement, used for medication dosage and or amount) - 13 tablets left
2. Resident 63's losartan (medication used to treat high blood pressure) 25 mg - 38 tablets left
3. Resident 63's midodrine (medication used to treat low blood pressure) 5 mg - 11 tablets left
4. Resident 63's tamsulosin (medication used to treat enlarge prostate to improve the flow of urine) 0.4 mg14 tablets left
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 26 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
5. Resident 64's-erythromycin ophthalmic (medication used to treat eye infections) 5mg -1 tube
Level of Harm - Minimal harm
or potential for actual harm
During a record review of Resident 25's admission Record, the admission Record indicated the facility
admitted Resident 25 on 11/11/2024, with diagnoses that included pneumonia (lung infection), essential
hypertension (HTN- high blood pressure), and unsteadiness on feet.
Residents Affected - Some
During a record review of Resident 25's History and Physical (H&P-a medical examination that involves a
doctor taking a patient's medical history, performing a physical exam, and documenting their findings) dated
11/13/2024, the H&P indicated Resident 25 had the capacity to understand and make decisions.
During a record review of Resident 25's Physician Order dated 12/20/2024, the Physician Order indicated
amoxicillin potassium clavulanate 875 mg was discontinued on 12/20/2024, at 2:18 p.m.
During a record review of Resident 63's admission Record, the admission Record indicated the facility
admitted Resident 63 on 12/19/2024, with diagnoses that included cervical fusion of spine (a surgical
procedure that joins two or more vertebrae in the neck to treat neck pain and stabilize the spine), essential
hypertension, and unsteadiness of feet.
During a record review of Resident 63's H&P dated 12/20/2024, the H&P indicated Resident 63 had the
capacity to understand and make decisions.
During a record review of Resident 63's Minimum Data Set (MDS- a resident assessment tool) dated
12/26/2024, the MDS indicated Resident 63's cognitive (mental action or process of acquiring knowledge
and understanding) skills for daily decisions were intact.
During a record review of Resident 63's Physician Order dated 12/23/2024, the Physician Order indicated
on 12/23/2024, at 2:35 p.m., losartan 25 mg was discontinued.
During a record review of Resident 63's Physician Order dated 12/26/2024, the Physician Order indicated
on 12/26/2024, at 2:18 p.m., midodrine 5 mg was discontinued.
During a record review of Resident 63's Physician Order dated 12/27/2024, the Physician Order indicated
on 12/27/2024, at 8:26 a.m., tamsulosin 0.4 mg tablet was discontinued.
During a record review of Resident 64's admission Record, the admission Record indicated the facility
admitted Resident 64 on 3/21/2024, and was discharged on 12/13/2024, with diagnoses that included
urinary tract infection (UTI- an infection in the bladder or urinary tract), repeated falls, and essential
hypertension.
During a record review of Resident 64's H&P dated 11/16/2024, the H&P indicated Resident 64 had the
capacity to understand and make decisions.
During a record review of Resident 64's Medication Administration record (MAR-a daily documentation
record used by a licensed nurse to document medications and treatments given to a resident) dated
12/2024, the MAR indicated erythromycin ophthalmic ointment was last given on 12/12/2024, at 5 p.m.
During an interview on 12/28/24, at 11:16 a.m., with the Director of Staff Developer (DSD), the DSD stated
discontinued medications should be handed to the Director of Nursing (DON).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 27 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an interview on 12/28/2024, at 11:24 a.m., with the Director of Nursing (DON), the DON stated the
facility had an incinerator bin located in each medication room that was picked up weekly by outside
company. The DON stated discontinued medications should be emptied in the incinerator for destruction.
During a concurrent interview and record review on 12/30/2024, at 6:01 p.m., with the DON, of the facility's
policy and procedure (P&P) titled, Discarding and Destroying Medications dated 11/2022 and last reviewed
on 10/30/2024, the P&P indicated, Medications that cannot be returned to the dispensing pharmacy
(example given, non-unit dose medications, medications refused by the resident and or medications left by
the residents upon discharge) are disposed of in accordance with federal, state and local regulations
governing management of nonhazardous (not dangerous) pharmaceuticals, hazardous waste (dangerous)
and controlled substances. Non-controlled and scheduled V (non-hazardous) controlled substances are
disposed of in accordance with state regulations and federal guidelines regarding disposition of
nonhazardous medications. The DON stated the importance of destroying medication was to prevent others
from accessing discontinued medication and nurses need to dispose them.
b. During a concurrent observation and interview on 12/28/24, at 7:31 a.m., with LVN 3 inside Medication
room [ROOM NUMBER], observed calcium 500 mg with vitamin D (medication used to prevent and treat
low calcium and vitamin D levels in your body) bottle inside the top cabinet with no open date. LVN 3 stated
the bottle was opened and used, and there was no open date written on the bottle. LVN 3 stated once
medication bottle was open, the medication bottle should be placed in the medication cart and labeled with
open date.
During a concurrent observation and interview on 12/28/2024, at 11:43 a.m., with LVN 4, Station 2
Medication Cart 2 was observed. LVN 4 stated the following medications had no open date.
1.
Tums (medication used to relieve heartburn, sour stomach, and upset stomach)
2.
Mucinex (medication used to relieve cough)
3.
Budesonide (medication used to treat a variety of conditions, including asthma (lung inflammation making
breathing difficult)
4.
Fluticasone (medication used to prevent difficulty in breathing)
5.
Lidocaine (medication used to temporarily numb and relieve pain)
6.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 28 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Lidocaine viscous
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent observation and interview on 12/28/2024, at 1:23 p.m., with the Infection Preventionist
(IP), Station 1 Medication Cart 2 was observed. The IP stated the following medications had no open date.
Residents Affected - Some
1.
Tums
2.
Fluticasone
3.
Lactulose (medication used to constipation [when bowel movements are infrequent or difficult to pass])
4.
Sodium chloride (medication used to prevent heat cramps caused by too much sweating)
During an interview on 12/28/2024, at 11:24 a.m. with the DON, the DON stated all medications must have
an open date as per facility policy.
During a concurrent interview and record review on 12/30/2024, at 6:01 p.m., with the DON, facility's
undated P&P titled, Specific Medication Administration Procedures, was reviewed. The P&P indicated,
When opening a multidose container, place the date on the container. The DON stated the policy was last
reviewed on 10/30/2024.
During a record review of facility's P&P titled, Administering Medications dated 4/2019 and last reviewed on
10/30/2024, the P&P indicated, The expiration, beyond use date on the medication label is checked prior to
administering. When opening a multi-dose container, the date opened is recorded on the container.
c. During a concurrent observation, interview, and record review of Station 1 Medication Cart 2 during a
medication cart observation on 12/28/2024, at 1:23 p.m., with the IP, observed Resident 63's pregabalin
100 mg had eight tablets left in the bubble pack. Resident 63's Controlled Drug Record (narcotic sheet) for
pregabalin indicated there were nine tablets left. The IP stated one pregabalin was not signed in the
narcotic sheet.
During an interview on 12/28/2024, at 1:36 p.m., with LVN 5, LVN 5 stated she (LVN 5) just administered
pregabalin to Resident 63 at 1 p.m.
During a record review of Resident 63's MAR dated 12/28/2024, the MAR indicated Resident 63 was
medicated by LVN 5 with pregabalin at 1 p.m.
During an interview on 12/29/2024, at 11:16 p.m., with the DSD, the DSD stated once a narcotic
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 29 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
medication was removed from the bubble pack or container, nurses should sign the narcotic sheet with
date, time, and sign with the nurses' signature. The DSD stated it is a controlled drug and medication needs
to be accounted for.
During an interview on 12/29/2024, at 11:24 a.m., with the DON, the DON stated narcotic sheet should be
signed right after getting the medication and before resident administration. The DON stated pregabalin is a
controlled medication that needed to be counted.
During a concurrent interview and record review on 12/30/2024, at 6:01 p.m., with the DON, the facility's
P&P titled, Controlled Substances dated 4/2019 and last reviewed on 10/30/2024 was reviewed. The P&P
indicated, The facility complies with all laws, regulations and other requirements related to handling,
storage, disposal, and documentation of controlled medications. Controlled substances are reconciled upon
receipt, administration, disposition and at the end of the shift. The DON stated nurses should sign the
narcotic sheet right away after removing the narcotic from the bubble pack or container.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 30 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure the resident was free from any significant
medication error for one of three sampled residents (Resident 214) by not following the physician's order.
Residents Affected - Few
This deficient practice resulted in delay of antibiotic (medication used to treat infection) administration,
incomplete antibiotic dose (a quantity of medicine prescribed by the physician) and had the potential to
prolong Resident 214's pneumonia (PNA- lung infection).
Cross reference 580
Findings:
During a record review of Resident 214's admission Record, the admission Record indicated the facility
admitted Resident 214 on 9/27/2024, with diagnoses that included end stage renal disease (ESRDirreversible kidney failure), personal history of other infectious (something is capable of spreading or is
spreading rapidly to others) and parasitic (an infectious disease caused by organisms that live in or on
another organism, known as the host) diseases and urinary tract infections (UTI- an infection in the
bladder/urinary tract).
During a record review of Resident 214's History and Physical (H&P-a medical examination that involves a
doctor taking a patient's medical history, performing a physical exam, and documenting their findings) dated
11/20/2024, the H&P indicated Resident 214 can make needs known but cannot make medical decisions.
During a record review of Resident 214's Minimum Data Set (MDS - a resident assessment tool) dated
11/6/2024, the MDS indicated Resident 214's cognitive (mental action or process of acquiring knowledge
and understanding) skills for daily decisions were severely impaired. The MDS indicated Resident 214 was
dependent from staff for all activities of daily living (ADL-personal hygiene, bed mobility, dressing, and
transfers). The MDS indicated Resident 214 was on antibiotic.
During a record review of Resident 214's Physician Order dated 12/10/2024, timed at 2:41 p.m., the
Physician Order indicated azithromycin (antibiotic- medication used to treat infection) tablet 250 milligrams
(mg- metric unit of measurement, used for medication dosage and or amount), give 500 mg by mouth in the
afternoon for pneumonia (PNA-lung infection) for one day (12/10/2024) then give 250 mg by mouth in the
afternoon for PNA for four days (from 12/11/2024-12/14/2024).
During a record review of Resident 214's Medication Administration Record (MAR-a daily documentation
record used by a licensed nurse to document medications and treatments given to a resident) dated
12/2024, the MAR indicated azithromycin 500 mg was not administered on 12/10/2024, and the 250 mg
was not administered on 12/11/2024 and 12/12/2024. The MAR indicated azithromycin 250 mg was given
on 12/13/2024, 12/14/2024, and 12/15/2024 at 4 p.m.
During a concurrent interview and record review on 12/29/2024, at 9:02 a.m., with the Infection
Preventionist (IP), Resident 214's MAR dated 12/2024 and Progress Notes dated 12/10/2024, 12/11/2024,
and 12/12/2024, were reviewed. The IP stated the MAR did not indicate that azithromycin 500 mg was
administered to Resident 214 on 12/10/2024, or 12/11/2024. The IP stated the Progress Note dated
12/11/2024, and 12/12/2024 indicated azithromycin 250 mg was not delivered. The IP stated azithromycin
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 31 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
should be in the facility's emergency kit (ekit-a small supply of medication that can be used when pharmacy
services are unavailable. Emergency kits are designed to help nursing facilities provide medication to their
residents during emergencies). The IP stated if the medication was not documented it means medication
was not given. The IP stated Resident 214 received an incomplete dose because she (Resident 214) only
received three doses of azithromycin 250 mg instead of one dose of 500 mg and four doses of 250 mg. The
IP stated Resident 214's condition can worsen. The IP stated she (IP) should made sure that residents on
antibiotics received the full dose of medication as per physician order.
During an interview on 12/29/2024, at 11:16 a.m., with the Director of Staff Development (DSD), the DSD
stated after Registered Nurse 2 (RN 2) received the physician order for azithromycin, Licensed Vocational
Nurse 1 (LVN 1) should have called the pharmacy, and the pharmacist will decide if LVN 1 can open the ekit
to get the 500 mg of azithromycin. The DSD stated if the antibiotic was not given on 12/10/2024, from 3
p.m., to 11p.m. shift, the next shift from 11 p.m., to 7 a.m., should have administered and started the first
dose of 500 mg of azithromycin.
During an interview on 12/29/2024, at 11:24 a.m., with the Director of Nursing (DON), the DON stated
Resident 214 did not receive the complete dose of azithromycin. The DON stated Resident 214's infection
could worsen if condition not treated.
During a concurrent interview and record review on 12/29/2024, at 11:55 a.m., with LVN 4, facility's Packing
Slip (receipt of medications delivered by pharmacy to the facility) dated 12/10/2024, was reviewed. The
Packing Slip received and signed by LVN 4 on 12/10/2024 indicated four tablets of 250 mg of azithromycin
were delivered for Resident 214. LVN 4 confirmed she (LVN 4) received the medication and placed the
medication in the medication cart.
During an interview on 12/30/2024, at 9:12 a.m., with the Pharmacist the Pharmacist stated, the pharmacy
delivered four tablets of azithromycin 250 mg on 12/10/2024. The Pharmacist stated both 500 mg and 250
mg were available in the facility ekit. The Pharmacist stated 500 mg should have been administered to
Resident 214 on 12/10/2024, and the 250 mg started on 12/11/2024, until 12/14/2024. The Pharmacist
stated azithromycin is a medication used to treat infection and if not given according to physician's order
may prolong the infection. The Pharmacist stated currently as of 12/30/2024, the facility's ekit had a stock of
three tablets of azithromycin 500 mg and 10 tablets of 250 mg.
During an interview on 12/30/2024, at 10:37 a.m., with RN 2, RN 2 stated she (RN 2) received the
physician order to start 500 mg azithromycin that day (12/10/2024). RN 2 stated she notified LVN 1 that the
medication was in the ekit. RN 2 stated the importance of starting the medication right away was for
Resident 214's PNA. RN 2 stated Resident 214 missed the 500 mg and the first 250 mg of azithromycin.
RN 2 stated there was a delay of three days after the medication was ordered by the physician. RN 2 stated
azithromycin is a medication used to treat the infection. RN 2 stated nurses have to call the pharmacy
before they (nurses) can open the ekit.
During an interview on 12/30/2024, at 10:42 a.m., with LVN 2, LVN 2 stated on 12/12/2024, azithromycin
250 mg was not available in the medication cart. LVN 2 stated she called the pharmacy and was informed
that medication will be delivered. LVN 2 stated medications delivered should be in the medication cart and
on 12/12/2024, at 4 p.m., azithromycin was not in the medication cart which was why she (LVN 4) did not
administer to Resident 214. LVN 2 stated the ekit was computerized and there was no way of knowing what
medication and how many was inside the ekit.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 32 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 12/30/2024, at 11:07 a.m., with the Director of Staff Development (DSD), the DSD
stated if medication administration was not documented, the medication was not given. The DSD stated
LVN 1 and LVN 2 should have called the pharmacy, get the medication from the ekit, administer to Resident
214, and document that medication was given.
During a concurrent interview and record review on 12/30/2024, at 6:01 p.m., with the DON, facility's policy
and procedure (P&P) titled, Antibiotic Stewardship-Order for Antibiotics, dated 12/2024, was reviewed. The
P&P indicated antibiotics will be prescribed and administered to residents under the guidance of the
facility's antibiotic stewardship program and in conjunction with the facility's general policy for medication
utilization and prescribing. If antibiotic is indicated, prescribers will provide complete antibiotic orders
including the following elements: d. duration of treatment: 1 start and stop date or 2. Number of days of
therapy. The DON stated if antibiotic is indicated, medication should have been administered.
During a record review of facility's P&P titled, Administering Medications, dated 4/2019 and last reviewed
on 10/30/2024, the P&P indicated, Medications are administered in a safe and timely manner, and as
prescribed. Medications are administered in accordance with prescriber's orders, including any required
time frame. Medications are administered within one hour of the prescribed time, unless otherwise specified
(for example, before and after meal orders).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 33 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition
service.
Based on observation, interview, and record review, the facility failed to ensure kitchen staff were routinely
trained and evaluated for competency (measurable pattern of training, skills, experience, and knowledge in
order to perform occupational tasks successfully) skills when staff:
a.
Failed to follow recipes and portion sizes for coffee cake for regular diet (diet with no restriction).
b.
Failed to blend the food, follow recipes, and portion sizes for puree diet (foods that are smooth with pudding
like consistency)/International Dysphagia Diet Initiative ([IDDSI] a framework for categorizing food textures
and drink thickness) Level four (4) for all breakfast food items.
These failures had a potential to result in inadequacy of food and nutrients leading to weight loss and
increased nutrient intake leading to unplanned weight gain of 62 of 63 residents who are on puree diet,
regular diet, and modified diet textures (food texture that is intended to be safe and easy to swallow) getting
food from the kitchen.
Cross-Reference F803, F804, and F805
Findings:
a.
During an interview on 12/29/2024 at 7:10 a.m. with [NAME] 1, [NAME] 1 stated she prepared regular cake
that day for breakfast and they did not have coffee cake. [NAME] 1 stated she did not know why they did not
have the coffee cake.
During an interview on 12/29/2024 at 12:19 p.m. with the DS, the DS stated they did not have any menu
substitution hat day. The DS stated [NAME] 1 did not put brown sugar and coffee on top of the plain cake.
The DS stated the recipe for the coffee cake calls for preparing regular cake then putting coffee and brown
sugar on top. The DS stated [NAME] 1 forgot to do that and it was not okay as it affected the taste and
flavor of the cake resulting to residents not eating the food and can potentially lead to residents' unplanned
weight loss.
During a review of the facility's recipe titled Recipe: Coffeecake dated 2024, the recipe indicated
Ingredients: white flour, baking powder, brown sugar, salt, pasteurized large eggs, milk, oil. Crumb topping:
margarine, sugar, white flour, cinnamon, and salt. Directions:
- Combine dry ingredients in a mixer bowl.
- Combine eggs and milk and add dry ingredients. Mix on low speed until dry ingredients are just
moistened.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 34 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
- Add oil and mix on low speed for 1 minute. Spread into well-greased pans.
Level of Harm - Minimal harm
or potential for actual harm
- Mix margarine, sugar, flour, cinnamon, and salt until crumbly. Sprinkle over batter. Bake 24 minutes at
400°F.
Residents Affected - Some
- Serve on trayline (an area where foods were assembled) warm or at room temperature.
The recipe further indicated the coffeecake did not have a coffee ingredient and the brown sugar should be
mixed with the wet and dry ingredients and not to sprinkle on top.
During a review of the facility's P&P dated Menu Planning dated 10/30/2024, the P&P indicated,
Standardized recipes adjusted to appropriate yield shall be maintained and used in food preparation.
b.
During a review of the facility's daily cook's spreadsheet titled Winter Menus, dated 12/29/2024, the
spreadsheet indicated residents on puree diet/IDDSI Level 4 would include the following foods in the tray:
- Orange juice four (4) fluid ounces (oz, a unit of measurement)
- Puree oatmeal three-fourth (3/4) cup (c, household measurement)
- Puree western omelet one third (1/3) c
- Puree coffee cake 1/3 c
- Margarine one (1) teaspoon (tsp, household measurement)
- Parsley sprig garnish: no
- Milk eight (8) oz
During a concurrent observation and interview on 12/29/2024 at 7:13 a.m. of the food on the steamtable
with [NAME] 1, [NAME] 1 stated she prepared bread soaked in milk, a same pot of oatmeal for regular diet
and puree diet and plain scrambled eggs for puree diet residents.
During an observation on 12/29/2024 at 7:14 a.m. of puree food in trayline (an area where foods were
assembled) inside the kitchen, [NAME] 1 plated bread soaked in milk that had whole chunks of bread,
scrambled eggs that were not smooth and pureed, and oatmeal with lumps from the steamtable to the
residents' plates on puree diets.
During an interview on 12/29/2024 at 7:31 a.m. with the DS, the DS stated [NAME] 1 did not follow the
recipe for puree omelet and residents on puree diet were given scrambled eggs instead. The DS stated the
staff used #10 scoop (3/8 cups) instead of #12 scoop (1/3 cup) to portion the puree Western omelet. The
DS stated #10 was more portions than #12 scoops. The DS stated residents were getting larger portions of
foods and could cause unplanned weight gain as a potential outcome of not using the correct scoop sizes.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 35 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a concurrent observation and interview on 12/29/2024 at 7:43 a.m. of the test tray (a process of
tasting, temping, and evaluating the quality of food) with the DS, the DS stated puree diet contains food that
are blended, moist and not too runny, and it is used for residents with chewing and swallowing difficulty. The
DS stated the foods that [NAME] 1 prepared including the puree bread and oatmeal have lumps and the
puree scrambled eggs was not smooth. The DS stated [NAME] 1 must follow the recipe, but she (Cook 1)
did not follow it. The DS stated residents could have swallowing problems and would not be able to eat the
food resulting to weight loss as a potential outcome of not following the recipe for puree foods. The DS
stated she was not familiar with the spoon tilt test, but she will get an in-service right away.
During an interview on 12/31/2024 at 1:37 p.m. with the Administrator (ADM), the ADM stated there was no
competency done for the DS prior to 12/30/2024.
During a review of the facility's P&P dated Food Preparation dated 10/30/2204, the P&P indicated,
Procedure: (1) The facility will use approved recipes, standardized to meet the resident census. This count
is to be kept current so that an accurate amount of food is prepared. (2) Recipes are specific as to portion
yield, method of preparation, quantities of ingredients, and time and temperature guidelines.
During a review of the facility's P&P titled Portion Control, dated 10/30/2024, the P&P indicated, Policy:
Various portion sizes of the food served will be available to better meet the needs of the residents.
During a review of the facility's job description (JD) titled Job Description-Cook dated and signed on
8/7/2020 by [NAME] 1 and Director of Staff Development (DSD), the JD indicated The primary purpose of
your job position is to provide assistance in all food functions as directed/instructed and in accordance with
established food policies and procedures. Administrative duties included:
- Review menus prior to preparation of food.
- Inspect special diet trays to verify that the correct diet is served to the resident.
- Ensure that all food procedures are followed in accordance with established procedures.
The facility's JD further indicated [NAME] 1 food service responsibilities were as follows:
- Prepare meals in accordance with planned menus.
- Serve food in accordance with established portion control procedures.
- Prepare food for therapeutic diets in accordance with planned menus.
- Prepare foods in accordance with standardized recipes and special diet order.
During a review of the facility's job competency titled Verification of Job Competency Demonstration-Cooks
dated 8/27/2024, the JD indicated [NAME] 1 demonstrated knowledge of the use of recipes, spreadsheets
and record substitution, portion sizes of food being served and utensils selection. The job competency
further indicated [NAME] 1 was trained by DS on using the blender and Robo coupe.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 36 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a review of the facility's JD titled Job Description-Director of Food Services dated and signed by the
DS on 7/1/2020, the JD indicated, The primary purpose of your job position is to assist the Dietitian in
planning, organizing, developing and directing the overall operation of the Food Services Department in
accordance with current federal, state, and local standards, guidelines and regulations governing our
facility, and as may be directed by Administrator and/or consulting dietitian. The JD further indicated the DS
duties included:
- Review therapeutic and regular diet plans and menus to verify they are in compliance with the physician's
orders.
- Review and check competence of food services personnel and make necessary adjustments/corrections
as required or that may become necessary.
- Make rounds to verify the food services personnel are performing required duties and to verify that
appropriate food services procedures are being rendered to meet the needs of the facility.
- Assist support services in developing, implementing, and conducting in-service training programs that
relate to the Food Services Department.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 37 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on observation, interview, and record review the facility failed to follow the menu and did not meet
nutritional needs of 62 of 63 residents on regular (diet with no restriction) and puree texture diets (foods
that are smooth and pudding like consistency) when:
1.
Cook 1 was unable to find the menu spreadsheet for 12/29/20224 breakfast.
2.
Cook 1 did not prepare puree baked Western omelet for residents on puree diet/ International Dysphagia
Diet Initiative ([IDDSI] a framework for categorizing food textures and drink thickness) Level 4.
3.
Cook 1 did not prepare coffee cake and used regular cake for all the residents for breakfast.
4.
Cook 1 used scoop size number (#) 10 (3/8 cup) instead of #12 (1/3 cup) scoop for puree eggs and bread
soaked in milk.
This failure had the potential to result in increased food and nutrient intake resulting to unintended (not
done on purpose) weight gain or decreased in food and nutrient intake resulting to unintended weight loss.
Findings:
1.
During an interview on 12/29/2024 at 7:07 a.m. with [NAME] 1, [NAME] 1 stated she followed the menu
at-a-glance (a list of food residents would receive for everyday for a week). [NAME] 1 stated she did not
have the menu spreadsheet that day and could not find it. [NAME] 1 stated they used the menu
spreadsheet (a sheet that contains each diet and what food and portions each diet would get) for what food
each diet would get and for portion sizes of food. [NAME] 1 stated if spreadsheet was not available, they
look at the resident's meal ticket for the portion sizes.
During an observation on 12/29/2024 at 7:08 a.m. of the meal ticket on the trays, the meal tickets did not
indicate any portion sizes of the food.
During an interview on 12/29/2024 at 7:31 a.m. with the Dietary Supervisor (DS), the DS stated the
spreadsheet could be found on week four (4) tab in the menu binder. The DS stated it was important that
the menu spreadsheet is available to the staff so they would know what kind of food and portion size for
each diet they would be serving the residents for the day. The DS stated inaccurate portion sizes for each
diet for residents would be potential outcome for not having the spreadsheet
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 38 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
available for staff and this could lead to unplanned weight loss or weight gain for the residents.
Level of Harm - Minimal harm
or potential for actual harm
During a review of the policies and procedures (P&P) titled Menu Planning dated 10/30/2024, the P&P
indicated (2) Menus and cook's spreadsheet are to be dated and posted in the kitchen and on the
consumer bulletin board in the entrance of the facility by the FNS Director two (2) weeks in advance.
Residents Affected - Some
2.
During a review of the facility's daily cook's spreadsheet titled Winter Menus, dated 12/29/2024, the
spreadsheet indicated residents on puree diet/IDDSI] Level 4 would include the following foods in the tray:
- Orange juice four (4) fluid ounces (oz, a unit of measurement)
- Puree oatmeal three-fourth (3/4) cup (c, household measurement)
- Puree western omelet one third (1/3) c
- Puree coffee cake 1/3 c
- Margarine one (1) teaspoon (tsp, household measurement)
- Parsley sprig garnish: no
- Milk eight (8) oz
During an observation on 12/29/2024 at 7:14 a.m. of the trayline (an area where foods were assembled on
the trays), residents on puree diet received plain scrambled eggs that were not smooth in texture.
During an interview on 12/29/2024 at 7:40 a.m. with the DS, the DS stated [NAME] 1 did not follow the
recipe for baked Western omelet for residents on puree/IDDSI Level 4 instead, staff gave plain scrambled
eggs to residents on puree diet. The DS stated residents would not get the right number of calories and it
would change the flavor of the food because plain scrambled eggs would be missing other ingredients the
puree baked western omelet had. The DS stated residents would not like the food and would not eat that
could potentially lead to weight loss for not following the recipe.
During a review of the facility's P&P titled Menu Planning, dated 10/30/2024, the P&P indicated this menu
service provides the seasonal menus with corresponding recipes. The menus are planned to meet
nutritional needs of residents in accordance with established national guidelines. Physician's orders and, to
the extent medically possible, in accordance with the most recent recommended dietary allowances of the
Food and Nutrition Board of the National Research Council National Academy of Sciences.
During a review of the facility's recipe titled Baked Western Omelet dated 2024, the recipe indicated
Ingredients: margarine, all-purpose flour, milk, pepper, large, pasteurized eggs, vegetables of choice such
as fresh mushrooms, onions, green and red pepper, diced potatoes, cooked bacon, shredded cheddar
cheese.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 39 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a review of the facility's recipe titled Recipe: Pureed (IDDSI Level 4) Eggs, dated 2024, the recipe
indicated ingredients: prepared eggs per recipe, warm milk, if needed stabilizer: instant potato, non-fat dry
milk, or commercial instant food thickener.
3. During an interview on 12/29/2024 at 7:10 a.m. with [NAME] 1, [NAME] 1 stated she prepared regular
cake today for breakfast and they did not have coffee cake. DS stated she did not know why they did not
have the coffee cake.
During an interview on 12/29/2024 at 12:19 p.m. with the DS, the DS stated they did not have any menu
substitution today. The DS stated [NAME] 1 did not put brown sugar and coffee on top of the plain cake. The
DS stated the recipe for the coffee cake called for preparing regular cake then putting coffee and brown
sugar on top. The DS stated [NAME] 1 forgot to do that and it was not okay as it affected the taste and
flavor of the cake resulting to residents not eating the food and potentially lead to resident's unplanned
weight loss.
During a review of the facility's recipe titled Recipe: Coffeecake dated 2024, the recipe indicated
Ingredients: white flour, baking powder, brown sugar, salt, pasteurized large eggs, milk, oil. Crumb topping:
margarine, sugar, white flour, cinnamon, and salt. Directions:
1.
Combine dry ingredients in a mixer bowl.
2.
Combine eggs and milk and add dry ingredients. Mix on low speed until dry ingredients are just moistened.
3.
Add oil and mix on low speed for 1 minute. Spread into well-greased pans.
4.
Mix margarine, sugar, flour, cinnamon, and salt until crumbly. Sprinkle over batter. Bake 24 minutes at
400°F.
5.
Serve on trayline warm or at room temperature.
The recipe further indicated the coffeecake did not have a coffee ingredient and brown sugar is mixed with
the wet and dry ingredients and not to sprinkle on top.
During a review of the facility's P&P dated Food Preparation dated 10/30/2204, the P&P indicated,
Procedure: (1) The facility will use approved recipes, standardized to meet the resident census. This count
is to be kept current so that an accurate amount of food is prepared. (2) Recipes are specific as to portion
yield, method of preparation, quantities of ingredients, and time and temperature guidelines.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 40 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
4. During a review of the facility's cook's spreadsheet titled Winter Menus, dated 12/29/2024, the
spreadsheet indicated residents on regular die (diet without restriction) would include the following foods in
the tray:
- Orange Juice 4 oz
Residents Affected - Some
- Oatmeal ¾ c.
- Baked Western omelet 3x2 ½ inches ([in.] a unit of measurement) = 1 serving
- Coffee cake 2x2 ½ in.
- Margarine 1 tsp.
- Parsley sprig garnish: yes
- Milk 8 oz
During an observation on 12/29/2024 at 7:21 a.m. of the trayline, #10 scoop (3/8 c).
During a concurrent observation and interview on 12/29/2024 at 7:31 a.m., of the scoop sizes in trayline
with the DS, the DS stated color ivory scoop was used in scooping the baked Western Omelet. The DS
stated this was #18 scoop which was three (3) oz in size. The DS stated she needed to correct the portion
size to what the recipe say of 3x2 ½ in. per serving, but she did not know what the equivalent scoop
size for it. The DS stated the puree diet portion size was #12 scoop hence the regular diet would get the
same. The DS rechecked the scoop size and stated the staff were using #10 scoop which was 3/8 c., and it
was not the correct portion size. The DS stated the staff should be using #12 scoop which was 1/3 c. The
DS stated residents would be getting more portions and could lead to unplanned weight gain.
During a review of the facility's recipe titled Recipe: Baked Western Omelet dated 2024, the recipe indicated
Portion size 3x2 ½ in. (#12 scoop).
During a review of the facility's P&P titled Portion Control, dated 1/18/2024, the P&P indicated, Policy:
Various portion sizes of the food served will be available to better meet the needs of the residents.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 41 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to prepare food by methods that
conserved flavor and appearance for breakfast when:
Residents Affected - Some
a.
Cook 1 did not follow the recipe for coffee cake and prepared plain cake instead.
b.
Cook 1 did not follow the recipe and cut the baked Western omelet to 3x2 ½ inches serving and used
number (#) 10 scoop (3/8 cup) instead.
This failure had a potential to result in 62 of 63 facility residents at risk of unplanned weight loss, a
consequence of poor food intake, getting food from the kitchen.
Findings:
a. During an interview on 12/29/2024 at 7:10 a.m. with [NAME] 1, [NAME] 1 stated she prepared regular
cake today for breakfast and they did not have coffee cake. DS stated she did not know why they did not
have the coffee cake.
During an interview on 12/29/2024 at 12:19 p.m. with the DS, the DS stated they did not have any menu
substitution today. DS stated [NAME] 1 did not put brown sugar and coffee on top of the plain cake. The DS
stated the recipe for the coffee cake calls for preparing regular cake then putting coffee and brown sugar on
top. The DS stated [NAME] 1 forgot to do that and it was not okay as it affected the taste and flavor of the
cake resulting to residents not eating the food and potentially lead to resident's unplanned weight loss.
During a review of the facility's recipe titled Recipe: Coffeecake dated 2024, the recipe indicated
Ingredients: white flour, baking powder, brown sugar, salt, pasteurized large eggs, milk, oil. Crumb topping:
margarine, sugar, white flour, cinnamon, and salt. Directions:
1.
Combine dry ingredients in a mixer bowl.
2.
Combine eggs and milk and add dry ingredients. Mix on low speed until dry ingredients are just moistened.
3.
Add oil and mix on low speed for 1 minute. Spread into well-greased pans.
4.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 42 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Mix margarine, sugar, flour, cinnamon, and salt until crumbly. Sprinkle over batter. Bake 24 minutes at
400°F.
Level of Harm - Minimal harm
or potential for actual harm
5.
Residents Affected - Some
Serve on trayline warm or at room temperature.
The recipe further indicated the coffeecake did not have a coffee ingredient and brown sugar is mixed with
the wet and dry ingredients and not to sprinkle on top.
During a review of facility's policy and procedure titled Food Preparation dated 10/30/2024, the P&P
indicated PROCEDURE: (1) The facility will be approved recipes, standardized to meet the resident census.
This count is to be kept current so that an accurate amount of food is prepared. (2) Recipes are specific as
to portion yield, method of preparation, quantities of ingredients, and time and temperature guidelines.
b. During a review of the facility's cook's spreadsheet titled Winter Menus, dated 12/29/2024, the
spreadsheet indicated residents on regular die (diet without restriction) would include the following foods in
the tray:
- Orange Juice 4 oz
- Oatmeal ¾ cup (c., household measurement).
- Baked Western omelet 3x2 ½ inches ([in.] a unit of measurement) = 1 serving
- Coffee cake 2x2 ½ in.
- Margarine 1 tsp.
- Parsley sprig garnish: yes
- Milk 8 oz
During an observation on 12/29/2024 at 7:21 a.m. of the trayline, #10 scoop (3/8 c).
During a concurrent observation and interview on 12/29/2024 at 7:31 a.m., of the scoop sizes in trayline
with the DS, the DS stated, color ivory scoop was used in scooping the baked Western Omelet. The DS
stated this was #10 scoop which was three (3/8 c) oz in size. The DS stated she needed to correct the
portion size to what the recipe say of 3x2 ½ in. per serving. The DS stated staff should have cut the
omelet for better presentation instead of using a scoop. The DS stated residents would not eat it leading to
weight loss if food did not look appetizing.
During a review of facility's P&P titled Food Preparation dated 1/18/2024, the P&P indicated POLICY: Food
shall be prepared by methods that conserve nutritive value, flavor, and appearance. Prepared food will be
sampled. The Food and Nutrition Service employee who prepares the food will sample it to be sure the food
has satisfactory flavor and consistency. Use a clean spoon or put a small portion of the food in a dish and
taste from the dish.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 43 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual
needs.
Based on observation, interview, and record review, the facility failed to prepare food in a form designed to
meet individual needs (requirements that a person has in order to be well such as food) for one of 62
sampled residents (Resident 214) on puree diet (a texture modified diet that consists of smooth, moist
foods that are easy to swallow) by not following the recipes for puree oatmeal, puree scrambled eggs, and
puree wheat breads and in accordance with the International Dysphagia Diet Initiative (IDDSI - a framework
made up of levels and describes food textures and drink thickness) Level Four (pureed foods and extremely
thick drinks) Standards when on 12/29/2024 Resident 214 was served bread soaked in milk, oatmeal with
lumps, and scrambled eggs that were not smooth and not pureed.
This deficient practice had the potential to cause the residents to not be able to eat their food and/or choke
(when food gets stuck in your airway, blocking the flow of air to your lungs) on the food.
On 12/29/2024 at 5:55 p.m., while onsite at the facility, the State Survey Agency (SSA) called an Immediate
Jeopardy (IJ- a situation in which the provider's non-compliance with one or more requirements of
participation has caused or is likely to cause serious injury, harm, impairment, or death to a resident) under
42 CFR §483.60 Food and Nutrition Services in the presence of the Administrator (ADM) and the
Director of Nursing (DON) due to the facility's failure to ensure that facility staff followed the recipe for puree
diet and served pureed food to Resident 214.
On 12/30/2024 at 4 p.m., the ADM provided an IJ Removal Plan (a plan that identifies all actions the facility
will take to immediately address the non-compliance that has resulted to IJ situation) which included the
following summarized actions:
1.
On 12/30/2024, the Registered Dietitian (RD) provided an in-service (staff training) to [NAME] 2, [NAME] 3,
and Dietary Aide 1 (DA 1) regarding food preparation of IDDSI Level 4 foods.
2.
On 12/30/2024, the RD provided an in-service and competency (measurable pattern of training, skills,
experience, and knowledge to perform occupational tasks successfully) test to the Dietary Supervisor (DS)
regarding puree food consistency to meet IDDSI Level 4 standards. The DS provided supervision to the
dietary staff to ensure a blender (an electric mixing machine used in food preparation for pureeing food)
was used on pureed foods for dinner service to meet IDDSI Level 4 standards. On 12/30/2024, the RD
verified the DS's competency through return demonstration (a teaching method where a staff practices a
skill after an instructor demonstrates it) and the RD acknowledged the DS to be competent in providing
in-services to the dietary staff.
3.
On 12/29/2024 at 4:10 p.m., the DON assessed Resident 214 for signs and symptoms of respiratory
distress (a condition that makes it difficult to breathe) and for presence of food particles in the oral cavity
(mouth) and there were no issues found.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 44 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
4.
Level of Harm - Immediate
jeopardy to resident health or
safety
On 12/29/2024, the DON provided an in-service to Licensed Vocational Nurse 1 (LVN 1) on food texture
and consistency based on IDDSI Level 4 standards. The DON verified LVN 1's competency through return
demonstration by observing and verbalizing the correct texture of puree diets using IDDSI Level 4
standards.
Residents Affected - Few
5.
On 12/29/2024, the Infection Preventionist (IP) and the Minimum Data Set Coordinator (MDSC) checked all
residents receiving pureed food to ensure proper consistency and texture for lunch and dinner meals. The
licensed nursing staff will continue to check meal trays for breakfast, lunch, and dinner on an ongoing basis
for proper puree consistency and texture of food.
6.
On 12/29/2024, the DS checked the puree food items for proper texture and consistency per IDDSI Level 4
standards using the spoon tilt test (a method used to determine the stickiness of food and ability of the food
to hold together) and fork drip test (a test used to check the correct thickness and cohesiveness of food).
The DS will continue this process until six (6) months.
7.
On 12/30/2024, the ADM, the RD, and the DS examined the process of food preparation and food
distribution for all residents on puree diet to ascertain and confirm food items that did not pass IDDSI Level
4 standards would not be given to the residents and will be remade.
8.
On 12/30/2024, the DON assessed the residents on puree diet for signs and symptoms of respiratory
distress and ensured aspiration precautions (safety measures taken to prevent food or liquid from
accidentally entering the airway while eating or drinking), were maintained for the residents on puree diet.
The DON reviewed and revised the care plans as necessary. No other residents were affected by this
deficient practice.
9.
On 12/30/2024, the Speech Language Pathologist (SLP - a health professional who evaluates and treats
speech, language, and swallowing disorders) assessed the residents on pureed diet for signs and
symptoms of respiratory distress and aspiration. No other residents were affected by this deficient practice.
10.
On 12/30/2024 at 2 p.m., the SLP provided an in-service to the dietary staff
and the nursing staff on the risk of eating food that was not properly pureed per physician's order, choking
hazards, what signs and symptoms to monitor, and what consistency and texture of a pureed diet should
look like.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 45 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
11.
Level of Harm - Immediate
jeopardy to resident health or
safety
On 12/30/2024, the RD provided an in-service and competency test to [NAME] 1, [NAME] 2, DA 1, DA 2,
and DA 3 on how to puree foods following the recipes and IDDSI Level 4 standards. The RD provided an
in-service to six (6) of seven (7) dietary staff. [NAME] 4 was scheduled to attend an in-service on
12/31/2024 at 11:15 a.m.
Residents Affected - Few
12.
A qualified RD will be supervising the DS for a period of one (1) month or until such time the RD
determined the DS to be competent to supervise the workflow of the dietary staff and kitchen. At such time,
if it is determined that the DS is not competent, the ADM will replace the DS with a qualified and competent
DS.
13.
A Spanish version of the menu and recipe will be obtained by the ADM as soon as applicable.
14.
On 12/31/2024 at 10:45 a.m., the RD provided another in-service to the licensed nursing staff on testing the
puree diet per IDDSI Level 4 standards.
15.
The DS or licensed nurse will test the pureed foods on the menu per IDDSI Level 4 standards with a fork
and spoon tilt test after the in-service training. The in-service training and competency test started on
12/30/2024. Training would continue until all licensed nursing staff and dietary staff have been completed.
16.
The assigned designee for testing the puree foods will be the Station 2 charge nurse when the DS is not
available such as on weekends, holidays. The 11 p.m. to 7 a.m. shift Station 2 charge nurse will be
in-charge for breakfast, the 7 a.m. to 3 p.m. shift Station 2 charge nurse for lunch, and the 3 p.m. to 11 p.m.
Station 2 charge nurse for dinner.
17.
On 12/30/2024, a pureed food adherence tool titled Puree Texture Checklist was used for breakfast to
ensure food on the menu are prepared using a blender per IDDSI standards. The Puree Texture Checklist
will be used for breakfast, lunch, and dinner including weekends and holidays.
18.
On 12/30/2024, the RD checked the snacks for the residents on puree diets which included blended yogurt,
apple sauce, and pudding. No other snacks would be provided by staff to residents on puree diet except
snacks approved by the RD.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 46 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
19.
Level of Harm - Immediate
jeopardy to resident health or
safety
Beginning the first week of 1/2025, the RD will conduct weekly Quality Assurance (QA- a data driven
proactive approach to improvement used to ensure services are meeting quality standards) rounds (audits)
in the kitchen to monitor meal tray accuracy including pureed food texture based on IDDSI Level 4
standards. The results of the audit will be presented to the Quality Assessment and Assurance (QAA- a
continuous process used in healthcare to evaluate and improve the quality of care and services provided to
the residents) committee monthly and at a minimum of quarterly for further action planning and monitoring
as necessary. The benchmark (a standard or point of reference used to compare and measure the quality
of performance and outcomes of healthcare services) for compliance will be 100 percent (%) for a period of
three (3) months.
Residents Affected - Few
On 12/31/2024 at 12:58 p.m., while onsite and after verifying the facility's full implementation of the IJ
removal plan, the SSA accepted the IJ Removal Plan and removed the IJ in the presence of the
Administrator and the DON.
Cross reference F802
Findings:
During a review of Resident 214's admission Record, the admission Record indicated the facility originally
admitted Resident 214 on 9/27/2024 and readmitted the resident on 11/18/2024 with diagnoses including
dysphagia oropharyngeal phase (swallowing problems occurring in the mouth and/or throat), end stage
renal disease (final and permanent stage of kidney disease where kidney function has declined to the point
that the kidneys can no longer function on their own), and adult failure to thrive (syndrome of weight loss,
decreased appetite, poor nutrition, and inactivity, often accompanied by dehydration [when body loses more
water than it takes in and could disrupt normal bodily function], depressive symptoms [refer to feelings and
behaviors that may include sadness, loss of interest in usual daily activities, changes in appetite, and sleep
issues], impaired immune function [body's defense system is not working well as it should, making it harder
for the body to fight off infection and illness] and low cholesterol [level of fatty substance in the blood is
low]).
During a review of Resident 214's Minimum Data Set (MDS- a resident assessment tool), dated 11/6/2024,
the MDS indicated Resident 214 usually made self understood and understand others. The MDS further
indicated Resident 214 required moderate assistance with eating and had complaints of difficulty or pain
when swallowing. The MDS further indicated Resident 214 had mechanically altered diet (food texture that
is intended to be safe and easy to swallow) while a resident of the facility and within the last seven days.
During a review of Resident 214's History and Physical (H&P) dated 11/9/2024, the H&P indicated the
resident can make needs known but cannot make medical decisions.
During a review of Resident 214's Order Summary Report, dated 11/18/2024, the Order Summary Report
indicated a physician's order for fortified diet (a food that has extra nutrients added to it), pureed texture,
thin liquids consistency (no restriction), fortified for lunch.
During a review of Resident's 214's Nutritional Risk Assessment, dated 12/2/2024, the Nutritional Risk
Assessment indicated Resident 214 had chewing or swallowing problems and was unable to communicate
needs.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 47 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
During a review of Resident 214's Care Plan titled [Resident 214] has decreased swallow safety and skills,
last revised on 11/19/2024, the Care Plan indicated interventions including assessing the diet, providing
compensatory strategies (actions used to offset difficulties and improve performance in specific areas of
limitation, physical disability, and health condition), and providing resident and caregiver education.
During a review of Resident 214's Speech Therapy Evaluation and Plan of Treatment, dated 10/21/2024,
the Speech Therapy Evaluation and Plan of Treatment indicated Resident 214 presented with mild
oropharyngeal dysphagia. The Speech Therapy Evaluation and Plan of Treatment also indicated for
Resident 214 to be on puree diet consistencies and thin liquid.
During a review of the facility's daily cook's spreadsheet titled Winter Menus, dated 12/29/2024, the
spreadsheet indicated residents on puree diet in accordance with IDDSI Level 4 would include the following
in the meal tray:
o
Orange juice four (4) fluid ounces (oz, a unit of measurement)
o
Puree oatmeal three-fourth (3/4) cup (c, household measurement)
o
Puree western omelet one third (1/3) c
o
Puree coffee cake 1/3 c
o
Margarine one (1) teaspoon (tsp, household measurement)
o
Parsley sprig garnish: no
o
Milk eight (8) oz
During a concurrent observation of the food at the steamtable (kitchen appliance that keeps food warm at a
safe temperature for serving) and interview on 12/29/2024 at 7:13 a.m. with [NAME] 1, [NAME] 1 stated
she prepared the bread soaked in milk and plain scrambled eggs for residents on puree diet. [NAME] 1
stated she made a pot of oatmeal to be used for residents on regular (diet with no restriction) diet and
residents on puree diet.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 48 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
During an observation on 12/29/2024 at 7:14 a.m. of puree food in trayline (an area where foods were
assembled) inside the kitchen, observed [NAME] 1 plated bread soaked in milk that had whole chunks of
bread, scrambled eggs that were not smooth and pureed, and oatmeal with lumps from the steamtable to
the residents' plates on puree diets.
During an interview on 12/29/2024 at 7:31 a.m. with the DS, the DS stated [NAME] 1 did not follow the
recipe for puree omelet when [NAME] 1 prepared scrambled eggs that were not smooth and pureed
instead of puree western omelet.
During a concurrent observation of the test tray (a process of tasting, temping [measuring the temperature
of food to ensure it is safe to eat] and evaluating the quality of food) and interview on 12/29/2024 at 7:43
a.m. with the DS, the DS stated puree diet contains food that are blended, moist, and not too runny, and
was served for residents with chewing and swallowing difficulties. The DS stated the foods that [NAME] 1
prepared including the puree bread and oatmeal had lumps and the puree scrambled eggs were not
smooth. The DS stated [NAME] 1 must follow the recipe, but she (Cook 1) did not follow it. The DS stated
residents could have swallowing problems and would not be able to eat the food resulting to weight loss as
a potential outcome of not following the recipe for puree foods. The DS stated she was not familiar with the
spoon tilt test, but she will get an in-service right away.
During an interview on 12/29/2024 at 10:31 a.m. with the RD, the RD stated puree diet in accordance with
IDDSI Level 4 standards were used for residents with no teeth and with issues on swallowing and chewing.
The RD stated puree diet in accordance with IDDSI Level 4 should be smooth, with no lumps or chunks, or
any food that residents could choke on, and all food should not require chewing or swallowing like mashed
potato and pudding. The RD stated bread that was soaked in milk would not pass as pureed diet and
texture. The RD stated Resident 214 and other residents with dysphagia diagnosis on pureed diet who
received foods not passing a puree texture could be harmed, as food could get stuck in their throat and the
residents could aspirate (accidentally inhale a substance into the lungs).
During an interview on 12/29/2024 at 10:45 a.m. with the SLP, the SLP stated pureed diets included foods
that are blended like baby food, with no chunks, or any textured food. The SLP stated Resident 214 and
other residents with dysphagia diagnosis and pharyngeal (throat) impairments on puree diet could
potentially choke food if the prepared food was in a form not designed to meet individual needs. The ST
stated bread soaked in milk is not considered puree as it has mixed consistency of thin liquid and thickened
food. The SLP stated Resident 214 and other residents with pharyngeal impairment and dysphagia
diagnosis had more challenges with mixed consistency items, as they could choke on thin liquids.
During an interview on 12/29/2024 at 11:45 a.m., Certified Nursing Assistant 1 (CNA 1) stated that on
12/29/2024, she (CNA 1) assisted Resident 214 with breakfast, and on Resident 214's meal tray, Resident
214 had oatmeal, eggs, tea, and bread that was soaked in milk. CNA 1 stated Resident 214 was on pureed
diet. CNA 1 stated Resident 214 ate all the oatmeal and about half of the bread.
During an interview on 12/29/2024 at 12:18 p.m. with the DS, the DS stated [NAME] 1 did not follow the
recipe for puree diet and did not blend the foods.
During an interview on 12/29/2024 at 2:02 p.m. with the DS, the DS stated there was no recipe for the
bread soaked in milk. The DS stated [NAME] 1 should have followed the puree bread recipe, but she
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 49 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
(Cook 1) did not.
Level of Harm - Immediate
jeopardy to resident health or
safety
During an interview on 12/30/2024 at 7:05 a.m. with [NAME] 1, [NAME] 1 stated Sorry, ma'am I forgot to
blend the food yesterday.
Residents Affected - Few
During a review of the facility's policy and procedures (P&P) titled, Menu Planning, dated 10/30/2024, the
P&P indicated the menu service provides the seasonal menus with corresponding recipes. The P&P
indicated the menus are planned to meet nutritional needs of residents in accordance with established
national guidelines, physician's orders and, to the extent medically possible, in accordance with the most
recent recommended dietary allowances of the Food and Nutrition Board of the National Research Council
National Academy of Sciences. The P&P indicated the menus are planned to consider texture and color of
all foods in meals. The procedure indicated the facility's diet manual and the diets ordered by the physician
should mirror the nutritional care provided by the facility. The P&P indicated menus are written for regular
and therapeutic diets in compliance with the facility's diet manual and to refer to the diet manual as needed.
The P&P indicated standardized recipes adjusted to appropriate yield shall be maintained and used in food
preparation.
During a review of the facility's diet manual titled Regular Pureed Diet/IDDSI Level 4, dated 10/30/2024, the
diet manual indicated Description: The pureed diet is a regular diet that has been designed for residents
who have difficulty chewing and/or swallowing. The texture pureed food items included on this diet should
be smooth and free of lumps, hold their shape, while not being too firm or sticky, and should not weep.
Detailed recipes and procedures for pureeing foods maybe found in Book #1, under the Food
Safety/Miscellaneous Section. All foods are prepared in a food processor or blender, except for foods, which
are normally in a soft and smooth state such as pudding, ice cream, applesauce, mashed potato. The diet
manual further indicated foods avoided in the puree diet included lumpy cereal (oatmeal) dry cereal, unless
pureed. IDDSI Testing Requirements: The finished pureed food items must pass IDDSI Level 4 testing
requirements (like the fork drip, fork pressure, and spoon tilt tests.)
During a review of the facility's recipe titled Recipe: Pureed (IDDSI Level 4) Eggs dated 10/30/2024, the
recipe indicated (5) The finished pureed items should be smooth and free of lumps, hold its shape, while
not being too firm or sticky, and should not weep. The finished pureed item must pass IDDSI Level 4 testing
requirements.
During a review of the facility's recipe titled Recipe: Pureed (IDDSI Level 4) Breads, Cakes, Cookies,
Pancakes, French Toast, Sweet Rolls, Waffles, Tortillas, Sandwiches and Other Bread Products, dated
10/30/2024, the recipe indicated (4) The finished pureed items should be smooth and free of lumps, hold its
shape, while not being too firm or sticky, and should not weep. The finished pureed item must pass IDDSI
Level 4 testing requirements.
During a review of the facility's recipe titled Recipe: Pureed (IDDSI Level 4) Hot Cereal, dated 10/30/2024,
the recipe indicated (4) The finished pureed item should be smooth and free of lumps, hold its shape, while
not being too firm or sticky, and should not weep. The finished product must pass IDDSI Level 4 testing
requirements.
During a review of the IDDSI guideline website titled IDDSI, dated 7/2019, the IDSSI guideline indicated,
Level 4 Pureed is usually eaten with spoon, falls off spoon in a single spoonful when tilted and continues to
hold shape on the plate, no lumps, not sticky, and liquid must not separate from solid. Food testing method:
Spoon tilt test and Fork drip test.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 50 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** e. During a
concurrent observation and interview on 12/29/2024 at 5:28 p.m. with the DS, the DS stated they used a
test strip to test the concentration of the sanitizer used in cleaning food preparation surfaces in the kitchen.
The DS stated two (2) of the sanitizer test strips had an expiration date of 5/30/2016. The DS stated test
strips should not be expired to ensure it was reading the right concentration of the sanitizer for disinfecting
surfaces. The DS stated the test strips had passed the expiration date and it would not be safe to use
because it would not be reading the concentration of the sanitizer correctly. The DS stated dishes and food
preparation surfaces could be contaminated causing sickness to the residents.
During a review of the undated facility's manufacturer's guidelines titled Safety Information on Hydrion pH
Test Papers, the manufacturer's guidelines indicated Hydrion pH test papers are marked with an expiration
date and will perform as designed until that date as long as they are stored in a dry area, protected from
sunlight.
During a review of Food Code 2022, dated 1/18/2023, the Food Code 2022 indicated, 4-501.116
Warewashing Equipment, Determining Chemical Sanitizer Concentration. Concentration of the sanitizing
solution shall be accurately determined by using test kit or other device.
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food
storage and food preparation practices in the kitchen when:
a.
Expired items were stored in the kitchen refrigerator and undated foods were stored in the refrigerator.
1.
Expired hotdog buns dated 12/22/2024 and hamburger buns dated 12/28/2024 in the kitchen and staff
foods were stored in the kitchen refrigerator.
2.
Resident foods were not labeled and dated in the resident's refrigerator and staff's foods were stored in the
resident's refrigerator.
b.
Staff did not wash her hands after touching the paper towel dispenser button and before returning to work.
c.
Food preparation surfaces and kitchen equipment were not cleaned and sanitized.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 51 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
1.
Level of Harm - Minimal harm
or potential for actual harm
Walk-in freezer's roof had ice crystals.
2.
Residents Affected - Some
Canned food racks were dusty and dirty to touch.
3.
Reach-in refrigerator gasket had dust and dirt debris.
4.
Kitchen hood had dust buildup.
d.
One dented can was stored with non-dented cans.
e.
Expired sanitizer test strips were not disposed.
These failures had the potential to result in harmful bacterial growth and cross contamination (transfer of
harmful bacteria from one place to another) that could lead to foodborne illness (a disease caused by
consuming food or drinks that are contaminated by germs or chemicals) in 62 of 63 medically compromised
residents who received food and ice from the kitchen.
Findings:
a.1. During a concurrent observation and interview during the initial kitchen tour on 12/28/2024 at 7:13 a.m.
with [NAME] 3, observed hot dog buns with best by date of 12/22/2024 and hamburger buns with best by
date of 12/26/2024. [NAME] 3 stated hot dog buns and hamburger buns were no longer good and should
be discarded; they were not safe for the residents to consume. An observation of the facility refrigerator
noted a container with liquid item with no date on the container. [NAME] 3 stated it was salsa that was
brought in by facility staff. An observation of the kitchen refrigerator noted a zip lock bag with a white
substance. [NAME] 3 stated it was cream cheese which was also brought in by facility staff. [NAME] 3
stated she would discard both the salsa and the cream cheese. [NAME] 3 stated staff items should not be
kept in the facility refrigerator.
During an interview on 12/30/2024 at 3:43 p.m. with the Dietary Supervisor (DS), the DS stated if food
items indicate best by date, it is the expiration date. The DS stated hot dog buns dated 12/22/2024 and
hamburger buns dated 12/26/2024 would be considered expired and they should have been discarded; this
can be a risk for the residents because residents can get sick if they consume expired food. The DS stated
staff should not be placing items that belong to them in the refrigerator, and that only food that is bought
from facility for residents can be placed in the refrigerator. The DS stated there can be a risk for
contamination that can lead to residents getting sick.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 52 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 12/30/2024 at 4:07 p.m. with the Director of Nursing (DON), the DON stated for
expired hotdog buns and hamburger buns in kitchen, there can be a risk for residents to consume placing
them at can be a risk for gastrointestinal issues and poisoning. The DON stated staff items do not belong in
the facility refrigerators as there can be a risk for cross contamination which can lead to residents getting
sick.
Residents Affected - Some
2. During a concurrent observation and interview on 12/30/2024 at 11:29 a.m. at the nurse's station with
Licensed Vocational Nurse 2 (LVN 2), LVN 2 stated they label and date food in the resident's refrigerator in
the nursing station. LVN 2 stated they could store food for 48 hours and three were unlabeled and undated
food inside the resident's refrigerator. LVN 2 stated it was important to label food for them to know how long
the food has been in the refrigerator and if it was still okay to consume. LVN 2 stated there was staff food (2
yogurts) that were stored in the resident's refrigerator. LVN 2 staed they were not allowed to store staff food
in the resident's refrigerator as they have a separate storage for food for staff and residents but did not
know the reason why they were not allowed to do so. LVN 2 stated she needed to discard the foods that
were not labeled as it could cause residents sickness such as stomachache when consuming expired
foods.
During a review of the facility's policy and procedure (P&P) titled, Storage of Food and Supplies, last
reviewed 10/30/2024, the P&P indicated food and supplies will be stored properly and in a safe manner.
Bread will be delivered frequently and used in the order that it is delivered to assure freshness.
During a review of the facility's P&P titled, Employee Meals, last reviewed 10/30/2024, the P&P indicated
food [NAME] by employees from outside the facility shall not be kept in the facility's refrigerator in the
kitchen nor prepared or reheated in the facility's kitchen. Employees brining food from outside the facility
may not keep their food in the refrigerator used to store food for the residents. They may bring food, which
can be kept in the employee lounge.
During a review of Food Code 2022, dated 1/18/2023, the Food Code 2022 indicated, 3-501.17
Commercially processed food, open and hold cold, (B) except specified in (E) - (G) of this section,
refrigerated, ready-to-eat time/temperature control for food safety food prepared and packed by a food
processing plant shall be clearly marked, at the time the original container is opened in a food
establishment and if the food is held for more than 24 hours, to indicate the date or day by which the food
shall be consumed on the premises, sold, or discarded, based on the temperature and time combinations
specified in (A) of this section and (1) The day the original container is opened in the food establishment
shall be counted as Day 1; and (2) The day or date marked by the food establishment may not exceed a
manufacture's use-by- date if the manufacturer determined the use-by date based on food safety.
b. During an observation on 12/29/2024 at 7:04 a.m. with Dietary Aide 1 (DA 1) handwashing, DA 1 washed
her hands, held the paper towel push button, and returned to work.
During an interview on 12/29/2024 at 8:24 a.m. with the DS, the DS stated after handwashing, staff were
not supposed to touch the paper towel notch as it was considered dirty and could contaminate clean hands.
The DS stated DA 1 should have rewashed her hands before going back to work and prior to handling food
and clean utensils of the residents. The DS stated residents could get sick from contaminated food.
During a review of facility's P&P titled Handwashing Procedures, reviewed 10/30/2024, the P&P
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 53 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
indicated, Handwashing is important to prevent the spread of infection. When to washed hands: (1) After
handling soiled dishes and utensils. (2) Before and after handling foods with the hands (cutting, peeling,
mixing).
During a review of Food Code 2022, dated 1/18/2023, the Food Code 2022 indicated 2-301.14 When to
Wash. FOOD EMPLOYEES shall clean their hands and exposed portions of their arms as specified under
2-301.12 immediately before engaging in FOOD preparation including working with exposed FOOD, clean
EQUIPMENT and UTENSILS, and unwrapped SINGLE-SERVICE and SINGLE-USE ARTICLESP and: (A)
After touching bare human body parts other than clean hands and clean, exposed portions of arms; P (B)
After using the toilet room; P (C) After caring for or handling SERVICE ANIMALS or aquatic animals as
specified in 2-403.11(B); P (D) Except as specified in 2-401.11(B), after coughing, sneezing, using a
handkerchief or disposable tissue, using TOBACCO PRODUCTS, eating, or drinking; P (E) After handling
soiled EQUIPMENT or UTENSILS; P (F) During FOOD preparation, as often as necessary to remove soil
and contamination and to prevent cross contamination when changing tasks; P (G) When switching
between working with raw FOOD and working with READY-TO-EAT FOOD; P (H) Before donning gloves to
initiate a task that involves working with FOOD; P and (I) After engaging in other activities that contaminate
the hands.
c.1. During an observation on 12/29/2024 at 8:05 a.m. of the walk-in freezer, the freezer ceiling had ice
crystals.
During a concurrent observation and interview on 12/29/2024 at 8:20 a.m., of the walk-in freezer with the
DS, the DS stated the ice crystals at the roof of the freezer was caused when the freezer gets defrosted,
and it was not acceptable as the temperature could drop and affect the temperature of food causing food
borne illnesses if residents consume it. The DS stated she needed to call the maintenance and check if the
freezer was properly functioning.
During a review of the facility's P&P titled Refrigerator and Freezer dated 1/18/2024, the P&P indicated,
Maintaining a clean refrigerator and freezer can improve the safety and quality of your foods. For the best
cleaning results, always refer to your owner's manual.
2. During a concurrent observation and interview on 12/29/2024 at 8:15 a.m. of the racks in the dry storage
area with the DS, the DS stated, the racks where the cans were stored were dusty to touch. DS stated this
was not okay as it could cross-contaminate resident's foods.
During a review of the facility's P&P titled Storeroom dated 10/30/2024, the P&P indicated The general
cleanliness and care of the storeroom and supplies are important to ensure safe wholesome food. (1) The
floor, walls, lights, shelves, and equipment must be kept clean by setting up, maintaining, and monitoring a
regular cleaning schedule. Routine inspections must be made to ensure cleanliness and high standards of
sanitation. (Refer to shelves, walls, ceiling, and floor cleaning). (2) All will be cleaned weekly and noted on
the cleaning schedule. Best to clean prior to food delivery.
3. During a concurrent observation and interview on 12/29/2024 at 8:20 a.m. with the DS, the DS stated the
refrigerator gasket had dust debris and needed to be cleaned. The DS stated the refrigerators were cleaned
once a month and as needed. The DS stated it was important to maintain the cleanliness of freezer and
refrigerators to prevent contamination of food.
During a review of the facility's P&P titled Refrigerator and Freezer dated 10/30/2024, the P&P indicated,
(5) Wipe down gaskets with soapy water.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 54 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
4. During a concurrent observation and interview on 12/29/2024 at 8:23 a.m. of the kitchen hood where the
staff cook with the DS, the DS stated the kitchen hood vent was cleaned a week ago and the outside
company cleaned it last 11/20/2024. The DS stated the vent was dusty and it was not okay because they
were cooking under it. The DS stated they could contaminate the food as dust could fall in the food that they
were cooking.
Residents Affected - Some
During a review of facility's P&P titled Hood, Filters, and Vents, dated 10/30/2024, the P&P indicated,
Hoods: Hoods must be cleaned every two weeks and must be free of dust and grease.
During a review of Food Code 2022, dated 1/18/2023, the Food Code 2022 indicated, 4-601.11 (A)
Equipment Food Contact Surfaces and utensils shall be cleaned: (1) Except as specified in (B) of this
section, before use with a different type of raw animal food such as beef, fish, lamb, pork or poultry; (2)
Each time there is a change from working with raw foods to working with ready-to-eat food; (3) Between
uses with raw fruits and vegetables and with time/temperature control for safety food. (4) Before using or
storing a food temperature measuring device, and (5) At the time during the operation when contamination
may have occurred.
During a review of Food Code 2022, dated 1/18/2023, the Food Code 2022 indicated,4-602.13
Nonfood-Contact Surfaces. Nonfood-contact surfaces of equipment shall be cleaned at a frequency
necessary to preclude accumulation of soil residues.
During a review of Food Code 2022, dated 1/18/2023, the Food Code 2022 indicated, 4-602.12 Cooking
and Baking Equipment. (A) The food contact surfaces of cooking and baking equipment shall be cleaned at
least every 24 hours. This section does not apply to hot oil cooking and filtering equipment if it is cleaned as
specified subparagraph 4-602.11 (D)(6).
During a review of Food Code 2022, dated 1/18/2023, the Food Code 2022 indicated, 3-307.11
Miscellaneous Sources of Contamination. Food shall be protected from contamination that may result from
a factor or source not specified under Subparts 3-301-3-306.
d. During an observation on 12/29/2024 at 8:10 a.m. at the dry storage area, there was 1 dented can stored
with the non-dented cans.
During a concurrent observation and interview on 12/29/2024 at 8:15 a.m. at the dry storage area with the
DS, the DS stated there was one dented can stored with non-dented cans. The DS stated dented cans
were placed separately in the rack in the dishwashing area because they could not use it as they were
damage and contaminated. The DS stated residents could get sick associated with consuming food from
the dented cans, but she could not remember the sickness.
During a review of the facility's P&P titled Storeroom dated 10/30/2024, the P&P indicated (2) Leaking or
severely dented cans and spoiled foods should be disposed of promptly to prevent contamination of other
foods. If damaged when delivered, return them to the purveyor for credit.
During a review of the facility's P&P titled Food Storage-Dented Cans dated 10/30/2024, the P&P indicated
Policy: Food in unlabeled, rusty, leaking, broken containers or cans with side seam dents, rim dents, or
swells shall not be retained or used by the facility. Procedure: All dented cans (defined as a side seam or
rim dents) and rusty cans were to be separated from remaining stock and placed in a specified labeled
area for return to purveyors for refund. All leaking cans are to be disposed of immediately.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 55 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
During a review of Food Code 2022, dated 1/18/2023, the Food Code 2022 indicated, 3-101.11 Safe
Unadulterated, and Honestly Presented. Food shall be safe, unadulterated, and, as specified under
3-601.12, honestly presented. 3-201.11 Compliance with Food Law. A primary line of defense ensuring that
food meets the requirements of 3-101.11 is to obtain food from approved sources, the implications of which
are discussed below. However, it is also critical to monitor food products to ensure that, after harvesting,
processing, they do not fail victim to conditions that endanger their safety, make them adulterated, or
compromise their honest presentation. The regulatory community, industry, and consumers should exercise
vigilance in controlling the conditions to which foods are subjected and be alert to signs of abuse. FDA
considers food in hermetically sealed containers that are swelled or leaking to be adulterated and
actionable under the Federal Food, Drug, and Cosmetic Act. Depending on the circumstances, rusted, and
pitted or dented cans may also present a serious potential hazard.
Event ID:
Facility ID:
056382
If continuation sheet
Page 56 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Dispose of garbage and refuse properly.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to dispose garbage and refuse
properly by:
Residents Affected - Many
a.
Not putting a plastic liner in the trash can used in the kitchen.
b.
Not completely closing 1 (one) of 2 black dumpsters (large trash container designed to be emptied into a
truck).
These failures had a potential to result to attracting birds, flies, insects, pest and possibly spread infection
to 62 of 63 facility residents.
Findings:
a.
During an initial kitchen tour observation on 12/29/2024 at 7 a.m., the trash can in the kitchen had no
plastic liner.
During a concurrent observation and interview on 12/29/2024 at 8:30 a.m. with the Dietary Supervisor
(DS), the DS stated the trash can used for handwashing did not have a plastic lining and it must have it to
avoid contamination (transfer of harmful bacteria from one place to another)).
b.
During an observation on 12/29/2024 at 2:02 p.m. of the dumpster area, one dumpster bin was overflowing
in trash and was not completely closed.
During a concurrent observation and interview on 12/29/2024 at 5:31 p.m. of the dumpster area outside of
the facility with the DS, the DS stated the dumpster was not closed and it was not acceptable as it could
attract rats or cats that could spread germs in the facility.
During an interview on 12/30/2024 at 11:46 a.m. with the Maintenance Supervisor (MS), the MS stated
trash pickup was every day except Sunday. The MS stated the dumpster needed to be closed to prevent
mosquitoes and rats that would go to the trash and go inside the facility. The MS stated residents could get
sick as animals could spread sickness such as vomiting and diarrhea. The MS stated overflowing trash was
not acceptable.
During a review of the facility's policies and procedures (P&P) titled Trash Disposal/Dumpster, dated
12/31/2024, the P&P indicated The nursing home is committed to maintaining a clean, safe, and sanitary
environment for residents, staff, and visitors. Proper trash disposal procedures shall be followed to prevent
contamination, pests, and potential health risks, and to comply with local, state, and federal regulations.
Bins must be emptied regularly to prevent overfilling.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 57 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Level of Harm - Minimal harm
or potential for actual harm
During a review of Food Code 2022, dated 1/18/2023, the Food Code 2022 indicated, 5-501.113 Covering
Receptacles and waste handling units for refuse, recyclables, and returnable shall be kept covered: (A)
Inside food establishment if the receptacles and units: (1) Contain food residue and are not in continuous
use; or (2) After they are filled; and 174 (B) With tight-fitting lids or doors if kept outside the food
establishment.
Residents Affected - Many
During a review of Food Code 2022, dated 1/18/2023, the Food Code 2022 indicated, 5-501.116 Cleaning
Receptacles. Proper storage and disposal of garbage and refused are necessary to minimize the
development of odors, prevent such waste from becoming an attractant and harborage of breeding place
for insects and rodents, and prevent the soiling of food preparation and food service areas. Improperly
handled garbage creates nuisance conditions, makes housekeeping difficult, and may be possible source
of contamination of food, equipment, and utensils. Outside receptacles must be constructed with tight-fitting
lids or covers to prevent the scattering of the garbage or refuse by birds, the breeding of flies, or the entry
of rodents. Proper equipment and supplies must be made available to accomplish thorough and proper
cleaning of garbage storage areas and receptacles so that unsanitary conditions can be eliminated.
During a review of Food Code 2022, dated 1/18/2023, the Food Code 2022 indicated, 5-501.15 Outside
receptacles. (A) Receptacles and waste handling units for REFUSE, recyclables, and returnable used with
materials containing FOOD residue and used outside the FOOD ESTABLISHMENT shall be designed and
constructed to have tight-fitting lids, doors, or covers.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 58 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0841
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Designate a physician to serve as medical director responsible for implementation of resident care policies
and coordination of medical care in the facility.
Based on interview and record review, the facility failed to designate a Medical Director (MD) for 12 months
of 12 months (12/30/2023 to 12/30/2024) whose responsibilities were outlined in a job description or facility
policy in coordinating of medical care in the facility and failed to submit a MD application to State Agency 1
(SA 1).
This failure had the potential to lead to confusion among staff regarding clinical decision-making and
accountability.
Findings:
During an interview on 12/30/2024, at 1:20 p.m., with the Administrator (ADM), the ADM stated their facility
license does not show the Medical Director (MD) of their facility. The ADM stated he will submit an MD
application to SA 1.
During an interview on 12/30/2024, at 3:37 p.m., with the ADM , the ADM stated they do not have policy
and procedures and job description for their medical director. The ADM stated they have a physician
agreement with their MD commenced on 4/1/2020 and renews yearly. The ADM stated the physician
agreement would show their MD's job description.
During an interview on 12/30/2024, at 4:18 p.m., with the MD, the MD stated he is involved in seeing the
residents of the facility and does follow-up on residents, and if the resident's attending physician is not
answering, the facility reaches out to him. The MD stated he attends the quality assurance performance
improvement (QAPI - a data driven and proactive approach to quality improvement) meetings. The MD
stated he does direct communication with the physicians through phone calls or in-person. The MD stated
he participates in the facility assessment during their monthly QAPI and annual meetings.
During a concurrent interview and record review with the ADM, on 12/30/2024, at 4:32 p.m., the MD's
Physician Agreement, dated 4/1/2020, and the State Operations Manual, dated 8/8/2024, the ADM stated
the MD's Physician Agreement does not indicate the MD's responsibilities outlining their participation in
organizing and coordinating physician services and services provided by other professionals as they relate
to resident care. The ADM stated the job description is there to show the de-alienation of the roles and
responsibilities. The ADM stated he does not know how it could hurt the quality of care of the residents of
not having a job description or not having a policy and procedure, but he does know it could help.
During an interview on 12/31/2024, at 9:15 a.m., with the Director of Nursing (DON), the DON stated if he
needs to consult his MD , he will reach out to him when there is an urgent matter and he cannot get a hold
of the resident's attending physician to get an order. The DON stated if he needs clarification, he would
need to call on the MD's expertise. The DON stated the MD provides oversight of the facility's clinical
practices. The DON stated the MD attends their monthly QA meetings and discusses quality of care issues
and if the facility had any infection control questions, the questions will be addressed with their panel of
physicians.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 59 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2.
During a review of Resident 39's admission Record, the admission Record indicated the facility admitted
Resident 39 on 8/6/2024 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on
the same side of the body) and hemiparesis (weakness or the inability to move on one side of the body,
making it hard to perform everyday activities like eating or dressing) following cerebral infarction (a serious
medical condition that occurs when blood flow to the brain is blocked, leading to brain cell death) affecting
right dominant side, and essential (primary) hypertension (HTN - high blood pressure).
During a review of Resident 39's H&P, dated 8/6/2024, indicated Resident 39 had the capacity to
understand and make decisions.
During a review of Resident 39's MDS, dated [DATE], the MDS indicated Resident 39 had the ability to
usually understand and was understood. The MDS indicated Resident 39 was dependent (helper does all
the effort) with toileting, showering, lower body dressing, and putting on and taking off footwear, and
required substantial assistance (helper does more than half the effort) with personal hygiene.
During a review of Resident 39's Care Plan for Activities of Daily Living (ADLs - activities related to
personal care, including bathing, dressing, and eating), initiated on 8/7/2024, the Care Plan indicated
Resident 39 had self-care performance deficit related to activity intolerance, hemiplegia right side, history of
CVA, impaired balance with interventions included bathing and or showering totally dependent on one (1)
staff to provide shower two times a week and as necessary.
During a review of Resident 39's ADL Bathing, dated 12/27/2024, the ADL Bathing indicated Resident 39
had a shower at 10:39 a.m.
During an interview on 12/28/2024, at 3:19 p.m., with Resident 39, Resident 39 stated he has not been
showered for a week because he requires a mechanical lift (a device used to assist with transfers of
individuals who require support for mobility) to be showered and the facility could not find a sling (a fabric
device used on lift machines to carry patients in a hammock-type position) and was not able to be
showered. Resident 39 stated he gets showered on Tuesdays and Fridays.
During a concurrent interview and record review with CNA 3, on 12/30/2024, at 10:48 a.m., Resident 39's
ADL Bathing, dated 12/2024, was reviewed and CNA 3 stated Resident 39 gets showers on Tuesday and
Fridays, requires a sling and mechanical lift to shower. CNA 3 stated the facility has two mechanical lifts
and does not have enough slings. CNA 3 stated, when showering, Resident 39 requires one sling to shower
and one sling to clean and use for transferring. CNA 3 stated Resident 39 refused to shower on 12/27/2024
but got a bed bath. CNA 3 stated Resident 39 refused to shower because she did not have an extra sling to
shower and only had one to use for transferring. CNA 3 reviewed the ADL Bathing for 12/2024 and stated
she incorrectly documented Resident 39 was showered and should have documented Resident 39 received
a bed bath.
During an interview on 12/30/2024, at 4:32 p.m., with the DON, the DON stated CNA 3 documenting a
shower instead of the bed bath she gave Resident 39 is inaccurate documentation. The DON stated CNA 3
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 60 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
should have documented she gave Resident 39 a bed bath because it is a risk for inaccurate
documentation and is false.
During a review of the facility's P&P titled, Charting and Documentation, last reviewed 10/30/2024, the P&P
indicated documentation in the medical record will be objective, complete, and accurate.
Residents Affected - Some
Based on interview and record review the facility failed to maintain medical records in accordance with
accepted professional standards two of two sampled residents (Resident 33 and 39) investigated under
Activities of Daily Living (ADL - activities such as bathing, dressing and toileting a person performs daily)
by:
1. Failing to document accurately when showers were provided to Resident 33 from 12/23/2024 to
12/29/2024.
2. Failing to ensure Certified Nursing (CNA) 3 documented accurately Resident 39's bed bath as a shower
on 12/27/2024.
These failures had the potential to result in inaccurate documentation of the residents' clinical record.
Findings:
1.
During a review of Resident 33's admission Record, the admission Record indicated the facility admitted
the resident on 3/3/2021 with diagnoses including Alzheimer's disease (a disease characterized by a
progressive decline in mental abilities), major depressive disorder (a mood disorder that causes a
persistent feeling of sadness and loss of interest), and bipolar disorder (sometimes called manic-depressive
disorder; mood swings that range from the lows of depression to elevated periods of emotional highs).
During a review of Resident 33's History and Physical (H&P), dated 3/12/2024, the H&P indicated the
resident does not have the consent/decision-making capacity due to dementia (a progressive state of
decline in mental abilities).
During a review of Resident 33's Minimum Data Set (MDS - a resident assessment tool), dated 12/2/2024,
the MDS indicated the resident usually understood others and rarely made self-understood. The MDS
indicated the resident has severely impaired cognitive skills (mental action or process of acquiring
knowledge and understanding) for daily decision making. The MDS indicated the resident is dependent on
staff for activities of daily living (ADLs- activities such as bathing, dressing and toileting a person performs
daily) including eating, shower/bathing self, toileting hygiene, and personal hygiene.
During a review of Resident 33's ADL Care Plan (CP), dated 12/4/2024, the CP indicated the resident with
goals of maintaining current level of function in ADLs. The CP indicated the resident required staff
assistance with bathing/showering two times a week and as necessary; to check nail length and trim and
clean on bath day and as necessary; and to report any changes to the nurse.
During a review of Resident 33's Documentation Survey Report (DCS - a document that details a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 61 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
resident's ability to perform ADL) for the month of 12/2024, the DCS indicated CNA 5 provided Resident 33
bath/towel bath on 12/27/2024, 12/28/2024, and 12/29/2024.
During a concurrent observation and interview on 12/28/2024, at 12:19 p.m., inside Resident 33's room,
with Family Member (FM) 1, Resident 33's nails on her left hand were long and chipped. FM 1 stated
Resident 33's nails were long and chipped.
During a concurrent observation and interview, on 12/29/2024, at 8:00 a.m., inside Resident 33's room,
with CNA 4, CNA 4 stated Resident 33's nails on her left hand were long and the second digit next to the
pinky finger was chipped. CNA 4 stated she does not know who would trim the resident's fingernails. CNA 4
stated it should have been done last Friday because that was his scheduled shower day. CNA 4 stated
CNAs are trained to trim resident's fingernails but she's not sure who trims Resident 33's fingernails. CNA 4
stated residents' fingernails should be trimmed because it is part of the residents' hygiene.
During a concurrent interview and record review with Licensed Vocational Nurse (LVN) 6, on 12/30/2024, at
12:40 p.m., Resident 33's Care Plans were reviewed and LVN 6 stated he has not received any report from
the CNAs regarding Resident 33's noncompliance with shower and/or nail trimming. LVN 6 stated there was
no care plan developed for noncompliance of nail trimming.
During an interview on 12/30/2024, at 3:50 p.m., with CNA 5, CNA 5 stated he only provides Resident 33's
shower every Tuesday and Friday. CNA 5 stated he needs glasses to see and when he was documenting
he did not have his glasses on and entered the wrong information. CNA 5 stated he should have
documented 1 for shower and not 3 for bed bath. CNA 5 stated he never trimmed the resident's nails
because Resident 33 tends to scratch while he provides him care. CNA 5 stated he has not reported to the
charge nurse and has not documented on the CNA communication binder. CNA 5 stated he just did not do
it. CNA 5 stated Resident 33's tendency to scratch staff is not new, but he has not told his charge nurse.
CNA 5 stated he has provided Resident 33 with showers and has not refused. CNA 5 stated he never gave
Resident 33 a bed bath and had always been showering during the resident's scheduled shower day.
During an interview on 12/30/2024, at 5:40 p.m., with the Director of Staff Development (DSD), the DSD
stated when residents refuse to shower or trim their nails, CNAs are expected to notify their charge nurse
and document on the communication report binder. The DSD stated for Resident 33, CNAs are expected to
trim the resident's fingernails. The DSD stated this should have been done during the resident's shower
day, but any other shift, the CNAs can also do it. The DSD stated there should be a communication and a
care plan will be developed for multiple instances of refusal. The DSD stated when Resident 33's fingernails
are not trimmed, the resident may scratch himself and increase risk for infection due to the scratches or dirt
build up underneath the nails. The DSD stated Resident 33's nails should have been trimmed.
During a concurrent interview and record review with the DSD, on 12/30/2024, at 5:43 p.m., Resident 33's
DCS, dated 12/2024, was reviewed and the DSD stated CNAs are trained to accurately document the care
they have provided. The DSD stated the DCS indicated Resident 33 received bed baths daily two to three
times a day for the last seven days from 12/29/2024 and every day from 12/23/2024 to 12/29/2024 in the
evenings, 3:00 p.m. to 11:00 p.m. shift. The DSD stated Resident 33's DCS does not appear accurate
because shower days are about twice a week and more per resident's preference. The DSD stated CNAs
should document accurately for consistency and continuity of care.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 62 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
During an interview on 12/31/2024, at 9:03 a.m., the Director of Nursing (DON) stated it should be coded
accurately and staff are expected to maintain proper documentation. The DON stated the documentation
process provides a means of communication to all disciplines.
During a review of the facility's policy and procedure (P&P) titled, Charting and Documentation, last
reviewed 10/30/2024, the P&P indicated documentation in the medical record will be objective, complete,
and accurate.
Event ID:
Facility ID:
056382
If continuation sheet
Page 63 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to implement infection control measures by:
Residents Affected - Some
1.
Failing to ensure water management plan was followed as per policy to prevent legionella (a bacteria that
causes Legionnaires' disease -a serious type of pneumonia [lung infection] that can be life-threatening if left
untreated. Legionella is found in [NAME] and soil, but it's usually spread through the air when water
droplets containing the bacteria are inhaled. This can happen in places that hold or process warm water,
like hot tubs, showers, fountains, and cooling towers.)
2.
Failing to ensure one of two medication rooms (Medication room [ROOM NUMBER]) was maintained in a
sanitary environment.
These deficient practices may result in unidentified case of legionella and the spread of infection.
3.
Failing to continue to place Resident 52 on contact isolation (keeping a sick person in a separate area to
prevent the spread of germs that can be passed through direct touch with them or their environment) when
the resident was positive for scabies (a parasitic infestation caused by tiny mites that burrow into the skin
and lay eggs, causing intense itching and a rash) and had ongoing treatment with completion date
1/5/2025.
This deficient practice had the potential to spread scabies infestation to other residents and staff.
4. Failing to ensure one of one sampled resident (Resident 214) received respiratory care that was
consistent with professional standards of practice when on 12/28/2024 Resident 214 was observed wearing
a nasal cannula (a medical device that provides supplemental oxygen to a patient through their nose) with
no labeled date of when it was last changed.
This deficient practice had the potential for risk of infection control.
Findings:
a. During an interview on 12/29/2024, at 8:08 a.m., with the Maintenance Supervisor (MS), the MS stated
they do not have a standard in legionella prevention.
During a concurrent interview and record review on 12/29/2024, at 8:15 a.m., with the MS, the facility ' s
Water Management Plan dated 6/26/2024, and Daily Temperature Record of Water dated 10/2024, 11/2024
and 12/2024 were reviewed. The Water Management Plan indicated the following:
III. Areas where legionella could grow and spread includes cooling tower, boiler, water softener,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 64 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
ice machine, dishwasher, shower heads and faucets and decorative fountain (control points- potential risk
areas).
IV. Control Measures and Monitoring includes: Environmental Services Director (MS) or designee will
routinely test water temperatures at control points to ensure acceptable temperature ranges are maintained
through routine and preventative maintenance standards to reduce the risk of legionella growth and spread.
V. Ways to Intervene when control measures are not met: Environmental Service Director or designee will
report any areas of suspected biofilm immediately to the Water Management Plan team.
VI. The Water Management Plan team will be reviewed monthly during the Quality Assurance Performance
Improvement (QAPI-data driven proactive approach to improvement used to ensure services are meeting
quality standards) program to ensure that all testing, monitoring, and communication is performed,
documented, and communicated as appropriate with timely intervention as necessary.
The Daily Temperature Record of Water from 10/2024 to 12/2024, indicated 110 degrees Fahrenheit (Funit of temperature).
During a concurrent interview and record review on 12/29/2024, at 10:23 a.m., with the MS, the facility ' s
undated policy and procedures (P&P) titled, Water Management Policy, and last reviewed on 10/30/2024
was reviewed. The P&P indicated, 3. A risk assessment will be conducted by the water management team
annually to identify where legionella and other opportunistic (are infections that occur more often or are
more severe in people with weakened immune system) waterborne pathogens (an organism or agent that
causes diseases) could grow and spread in the facility ' s water systems. Based on the risk assessment,
control points will be identified. The MS stated he did not have the risk assessment and had never done the
risk assessment as indicated in the P&P.
During a concurrent interview and record review on 12/29/2024, at 12:07 p.m., with the Administrator
(ADM), the facility ' s Daily Temperature Record of Water dated 10/2024, 11/2024 and 12/2024 was
reviewed. The Daily Temperature Record of Water from 10/2024 to 12/2024 indicated 110 Fahrenheit. The
ADM stated water temperature between 77-113 was prone (at risk) for legionella growth. The ADM stated
they do the risk assessment yearly. The ADM stated they do not have the minutes of the meeting and they
have just the sign-in page on who attended the meeting. The ADM stated the facility just started the water
management program this year.
During an interview on 12/29/2024, at 12:34 p.m. with the MS, the MS stated nobody had informed him of
what to look for signs of legionella. The MS stated water temperature between 70 to 75 degrees Fahrenheit
can build bacteria and cause legionella.
During a concurrent interview and record review on 12/29/2024, at 1 p.m. with the MS, the facility ' s
temperature log for residents ' rooms and laundry rooms dated 10/2024 to 12/2024 and dish machine dated
12/2024 were reviewed. The MS stated he (MS) checks the shower room temperature, but he (MS) did not
document it. The MS stated they do have two shower rooms. The MS stated it is important to check the
water temperature in the shower rooms.
During a concurrent interview and record review on 12/29/2024, at 1:04 p.m., with the Infection
Preventionist (IP), the facility ' s Water Management Committee, dated 4/24/2024, 7/31/2024 and
10/30/2024 and their Water Management Policy last reviewed on 10/30/2024 were reviewed. The Water
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 65 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Management Committee indicated the ADM, the Director of Nursing (DON), the IP, and the MS had
attended. The Water Management Policy indicated, 7. The effectiveness of the Water Management Program
shall be evaluated no less than annually. Routine infection control surveillance data, water quality data and
rounding data shall be utilized to validate the effectiveness. The IP stated she (IP) had never rounded with
the MS around the facility to check for Legionella signs. The IP stated if she (IP) had never rounded around
the facility she (IP) would not know if there were signs of Legionella. The IP stated she (IP) signed the
Water Management Committee because there was an in-service provided by the ADM and the DON. The
IP stated she was part of the Water Management Plan team and had never seen the IP surveillance data,
the water quality data, and the rounding data indicated in the policy. The IP stated it is important to have
those data for the resident safety and to identify areas to test for possible signs of legionella.
During a concurrent interview and record review on 12/29/2024, at 1:11 p.m., with the MS, the MS provided
the Daily Temperature Record of Water from the shower room dated 6/2023. The Daily Temperature Record
of Water indicated the last date the shower room water temperature was checked was on 6/21/2023. The
MS stated he (MS) checked the shower room water temperature but did not document.
During an interview on 12/29/2024, at 1:15 p.m., with the DON, the DON stated the MS should know the
potential signs of legionella. The DON stated the shower room water temperature should be checked for
resident comfort and prevent burns. The DON stated shower room water temperature should be done and
documented daily.
During a concurrent interview and record review on 12/29/2024, at 6:01 p.m., with the DON, facility ' s
Water Management Policy last reviewed on 10/30/2024 was reviewed. The Water Management Policy
indicated, It is the policy of this facility to establish water management plans to reduce for reducing the risk
of legionella and other opportunistic pathogens in the facility ' s water systems.
3.A risk assessment will be conducted by the water management team annually to identify where legionella
and other opportunistic waterborne pathogens could grow and spread in the facility ' s water systems.
Based on the risk assessment, control points will be identified.
4.Control measure will be applied to address potential hazards at each control point. A variety of measures
may be used, including physical controls, temperature management, disinfectant level control, visual
inspections, or environmental testing of pathogens.
7. The effectiveness of the Water Management Program shall be evaluated no less than annually. Routine
infection control surveillance data, water quality data and rounding data shall be utilized to validate the
effectiveness.
12. Documentation of all activities related to the water management program shall be maintained with the
water management program binder for a minimum of three years.
b. During a medication storage observation and concurrent interview on 12/28/2024 at 7:31 a.m., with
Licensed Vocational Nurse 3 (LVN 3), inside Medication room [ROOM NUMBER], observed one donut
wrapped in paper towel placed on top of a drainage kit box. LVN 3 stated medication rooms should not
contain food for infection control.
During an interview on 12/28/2024 at 11:24 a.m., with the DON, the DON stated there was a signage by
the door to remind staff not to leave food inside the medication room for sanitary purposes.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 66 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a concurrent interview and record review on 12/30/2024 at 6:01 p.m., with the DON, the facility ' s
P&P titled, Medication Labeling and Storage, dated 2/2023 and last reviewed on 10/30/2024 was reviewed.
The PP indicated, The nursing staff is responsible for maintaining medication storage and preparation
areas in a clean, safe and sanitary manner. The DON stated no food was allowed in the medication room.
c. During a review of Resident 52's admission Record, the admission Record indicated the facility admitted
Resident 52 on 6/13/2024 with diagnoses including unspecified dementia (a progressive state of decline in
mental abilities), muscle weakness (generalized), and essential (primary) hypertension (HTN-high blood
pressure).
During a review of Resident 52's History and Physical (H&P- a medical examination that involves a doctor
taking a patient's medical history, performing a physical exam, and documenting their findings) dated
6/13/2024, the H&P indicated Resident 52 can make needs known but cannot make medical decision,
reason: dementia.
During a review of Resident 52's Minimum Data Set (MDS - a resident assessment tool), dated 12/18/2024,
the MDS indicated Resident 52 had the ability to usually understand others and had the ability to be
understood. The MDS indicated Resident 52 was dependent (helper does all the effort) with toileting,
showering, lower body dressing, and putting on and taking off footwear, and required substantial assistance
(helper does more than half the effort) with personal hygiene.
During a review of Resident 52's Physician Order dated 12/3/2024, the Physician Order indicated may have
skin scrape (allows visualize of the superficial layer of the skin- the abnormal cells, any infections or even
parasites [an organism that lives on or in a host organism and gets its food from or at the expense of its
host] or mites [a term commonly used to refer to a group of insect-like organisms, some of which bite or
cause irritation to humans] findings) to rule out (to exclude a diagnosis) scabies.
During a review of Resident 52's Physician Orders dated 12/4/2024, the Physician's Orders indicated:
Clobestasol propionate (treats a variety of skin conditions) external cream 0.05 percent (%) apply to
general body topically every day and evening shift for prurigo nodularis (PN- a chronic skin condition that
causes hard, itchy bumps called nodules to appear on the skin) for four weeks.
Generalized body dermatitis (broad term that describes various types of skin inflammation) unspecified,
apply halobetasol (treats a variety of skin conditions) 0.05% cream to general body twice a day every day
and evening shift for four weeks until finished.
Ivermectin (treats skin conditions due to parasites) oral tablet 3 milligrams (mg- a unit of measurement) give
21 mg by mouth one time a day every Thursday for dermatitis unspecified for four weeks until finished.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 67 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
-
Level of Harm - Minimal harm
or potential for actual harm
Dermatitis unspecified apply permethrin (treats a variety of skin conditions) 5% cream 1 tube from neck to
toes. Leave on for 12 hours then rinse once a week for four weeks at bedtime every Wednesday for four
weeks.
Residents Affected - Some
Prednisone (decreases inflammation) oral tablet 10 mg give 3 tablets by mouth one time a day for
dermatitis unspecified for 3 days then give 2 tablets by mouth one time a day for dermatitis unspecified for 3
days then give 1 tablet by mouth one time a day for dermatitis unspecified for 3 days.
During a review of Resident 52's Diagnostic Laboratories and Radiology results dated 12/7/2024 at 2:07
p.m., the results indicated scabies mites seen.
During a review of Resident 52's Change of Condition (COC) SBAR-Acute COC dated 12/7/2024 at 10:30
p.m., the COC SBAR-Acute COC indicated the facility received result from scabies scrape test. The results
indicated scabies mites seen, informed doctor with order to continue 21 mg ivermectin orally every
Thursday for four weeks, place resident on contact isolations precautions indefinitely.
During a review of Resident 52's Physician Order dated 12/7/2024, the Physician Order indicated
ivermectin oral tablet 3 mg give 21 mg by mouth one time a day every Thursday for scabies infection for
four weeks until finished.
During a review of Resident 52's Care Plan revised on 12/7/2024 for Resident 52's infection and isolation,
the Care Plan indicated skin scraping result scabies mites seen with intervention to isolate (contact)
precautions for scabies infection.
During a review of Resident 52's Physician Order dated 12/8/2024, the Physician Order indicated contact
isolation precautions (don [put on] gloves and a gown when entering a patient or resident room and when in
contact with the individual, surfaces, or objects within their environment) for scabies infection.
During a review of Resident 52's Physician Order dated 12/17/2024, the Physician Order indicated contact
isolation precautions for scabies infection was discontinued.
During an observation on 12/28/2024 at 7:34 a.m. observed Resident 52's room with no
transmission-based precautions, no personal protective equipment (PPE - clothing and equipment that is
worn or used to provide protection against hazardous substances and/or environments) cart noted.
During an interview on 12/29/2024 at 8:06 a.m. with the IP, the IP stated Resident 52 is was no longer on
isolation, the isolation was discontinued on 12/17/2024, and that Resident 52 was on contact isolation for
10 days. The IP stated Resident 52 was on isolation for scabies. The IP stated she not sure how long
scabies isolation should be for. The IP stated the doctor discontinued the isolation; Resident 52 was still
scratching but is on topical medication. The IP stated to determine the treatment is effective is when the
rash has improved.
During a concurrent interview and record review of the facility's P&P titled, Scabies Identification, Treatment
and Environmental Cleaning, on 12/29/2024 at 8:26 a.m. with the IP, the IP stated the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 68 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
P&P indicated to maintain contact precaution until treatment is done or the resident is determined to be
scabies free. The IP stated Resident 52 is still on treatment, and no other scraping has been done to
determine Resident 52 is scabies free. The IP stated according to their P&P, Resident 52 should still be on
contact isolation and staff must wear gown, gloves, all staff including housekeeping and visitors. The IP
stated not following contact isolation can be a risk for spread of infection.
Residents Affected - Some
During an interview on 12/30/24 at 9:15 a.m. with the DON, the DON stated the only way to confirm a
resident is scabies free is to do another scrape test to see if there are any mites. The DON stated Resident
52 would still need to be on isolation; stopping isolation prior to completion of treatment and/or confirmed
negative scraping can be a risk for the spread of scabies.
During a review of the facility's P&P titled, Scabies Identification, Treatment and Environmental Cleaning,
last reviewed 10/30/2024, the P&P indicated the purpose of this procedure is to treat residents infected with
and sensitized to sarcoptes scabiei (itch mite) and to prevent the spread of scabies to other residents and
staff. Maintain contact precautions until treatment is complete and /r resident is determined to be scabies
free.
During a review of the facility's P&P titled, Isolation-Categories of Transmission-Based Precautions, last
reviewed 10/30/2024, the P&P indicated transmission-based precautions are initiated when a resident
develops signs and symptoms of a transmissible infection; arrives for admission with symptoms of an
infection; or has laboratory confirmed infection; and is at risk of transmitting the infection to other residents.
Contact precautions are implemented for residents known or suspected to be infected with microorganisms
that can be transmitted by direct contact with the resident or indirect contact with environmental surfaces or
resident-care items in the resident's environment.
d. During a review of Resident 214 admission Record, the admission Record indicated the facility admitted
Resident 214 on 9/27/2024 and readmitted the resident on 11/25/2024 with diagnoses including
pressure-induced deep tissue damage (when prolonged pressure on a part of the body, like from sitting or
lying down for too long, damages the tissues underneath the skin, even if the skin surface appears intact,
causing a deep bruise-like area due to poor blood flow to that area) of sacral region (the triangular bone at
the base of the spine that connects the spine to the pelvis), muscle weakness (generalized), and
unsteadiness of feet.
During a review of Resident 214's Minimum Data Set (MDS - a resident assessment tool), dated 11/6/2024,
the MDS indicated Resident 214 usually understands others andand was usually understood. The MDS
indicated Resident 14 was dependent (helper does all the effort) on oral hygiene, toileting, showering, lower
body dressing, putting on and taking off footwear, and personal hygiene.
During a review of Resident 214's Physician Orders dated 12/9/2024, the Physician Orders indicated
oxygen (O2) inhalation at 2 liters per minute (LPM- a unit of measurement) via nasal cannula as needed to
keep O2 saturations (measurement of the amount of oxygen in the bloodstream) at 92 percent (%) and
above.
During an observation on 12/28/2024 at 9:06 a.m. observed Resident 214 sitting up on bed wearing a nasal
cannula with oxygen set at 2 LPM, the nasal cannula was noted with no date.
During a concurrent observation and interview on 12/28/2024 at 9:53 a.m. with Registered Nurse 1 (RN 1),
RN 1 stated nasal cannulas get changed weekly and must indicate the date on the nasal cannula when it
was changed. RN 1 stated since Resident 214's nasal cannula does not have a date, they
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 69 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
cannot verify when the nasal cannula was last changed placing the resident at risk for infection.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 12/30/2024 at 4:01 p.m. with the Director of Nursing (DON), the DON stated
Resident 214's nasal cannula not being dated can be a risk for infection as the nasal cannula can be dirty
and/or old which was why it should be dated.
Residents Affected - Some
During a review of the facility's policy and procedure (P&P) titled, Oxygen Administration, last reviewed
10/30/2024, the P&P indicated change humidifiers and tubing weekly unless otherwise directed and discard
accordingly.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 70 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0911
Level of Harm - Potential for
minimal harm
Residents Affected - Some
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016,
rooms hold no more than 2 residents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to meet the requirement for no more than four
resident per room for 1 out of 25 rooms (room [ROOM NUMBER]).
This deficient practice had the potential to result in inadequate space to provide safe nursing care, privacy
for the residents, and limit the residents' ability to maneuver personal care devices.
Findings:
During an observation tour of the facility on 12/28/2024 at 8:22 a.m. observed room [ROOM NUMBER] with
5 beds, 4 residents were noted occupying the room. The residents had adequate space to move about
freely inside the rooms and nursing staff had enough space to safely provide care to these residents, with
space for the beds, side tables, dressers, and resident care equipment.
During an interview on 12/30/2024 at 1:16 p.m. with Certified Nursing Assistant 2 (CNA 2), CNA 2 stated
room [ROOM NUMBER] has 5 beds with 4 residents. CNA 2 stated there were no issues with room space
and the staff can safely perform all care and activities of daily living (ADLs- activities such as bathing,
dressing and toileting a person performs daily) for residents without any issue.
During a concurrent interview and record review on 12/30/2023 at 3:20 p.m., a facility letter dated
12/29/2024 was reviewed with the Administrator (Adm). The letter indicated a request for a waiver for the 5
beds in room [ROOM NUMBER], each bed will allow for 92.23 square feet (sq ft - unit of measurement) of
space. The Adm stated a request for room waiver was made for room [ROOM NUMBER]. The Adm stated
there was no clutter and all residents were happy. The Adm stated if the residents had any concerns, they
would try to accommodate their needs.
Room # No. # of beds
Total Square feet
Total square feet per resident/bed
11
5
461.15 92.23
During the recertification survey between 12/28/2024 and 12/30/2024, observed that the above listed room
had sufficient space for the residents' freedom of movement. The nursing staff had enough space to provide
nursing care, privacy during care, and ability to maneuver residents' care equipment within the room. The
room size did not present any adverse effect on the residents' personal space, nursing care, and comfort.
During a review of the facility's policy and procedure (P&P) titled, Accommodation of Needs, last revised on
10/30/2024, the P&P indicated the facility's environment and staff behavior are directed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 71 of 72
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056382
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post-Acute Care Center
14122 Hubbard Street
Sylmar, CA 91342
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0911
toward assisting the resident in maintaining and/or achieving safe independent functioning, dignity, and
well-being.
Level of Harm - Potential for
minimal harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056382
If continuation sheet
Page 72 of 72