F 0624
Prepare residents for a safe transfer or discharge from the nursing home.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure one of three sample selected residents
(Resident 1) had a safe and orderly discharge from the facility, when the facility discharged Resident 1 to
home without preparation and orientation to the discharge and did not provide complete discharge
medication for Resident 1.
Residents Affected - Few
This failure resulted in Resident 1 suffering from pain and did not have pain medication as ordered by the
physician (MD).
Findings:
A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility with multiple
diagnoses including joint replacement surgery on left knee and chronic pain.
During an interview on 4/5/24 at 11:17 a.m. with Resident 1, Resident 1 stated she was at the facility for
one day and the facility discharged her home without giving her pain medication for home use as ordered
by MD. Resident 1 stated she suffered from too much pain and the next day staff from the facility picked up
Resident 1's pain medication from the pharmacy and dropped it off at her house. Furthermore, Resident 1
stated the discharge was not initiated by her, and it was the facility's decision.
A review of Progress Notes, dated 10/3/23, indicated Patient (Resident 1) discharged home at 19:45 via
private transport accompanied by daughter. Patient signed discharge paperwork. Medications given to
discharge home with patient .
A review of the MD order, dated 10/3/24, indicated Hydromorphone HCL (narcotic analgesics, pain
medication) oral tablet 4 mg (milligram) give 1 tablet by mouth every 4 hours as needed for moderate pain.
During an interview on 4/9/24 at 1:11 p.m., with Clinical Liaison (CL), CL stated when Resident 1 was
discharged home, the facility did not have the pain medication (hydromorphone) ordered by MD and they
had to send the order to the pharmacy. The next day, CL picked up the pain medication from the pharmacy
and dropped it off at Resident 1's house.
A review of non-visit MD order on 10/3/24 at 19:10 p.m., indicated MD discharged Resident 1 from the
facility.
During an interview on 4/9/24 at 1:00 p.m., with MD, MD stated he discharged Resident 1 home without
visiting him, however MD did not remember why Resident 1 was discharged home.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
056399
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056399
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Casa via Transitional Care Center
1449 Ygnacio Valley Road
Walnut Creek, CA 94598
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0624
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a concurrent record review and interview on 4/9/24 at 12:35 p.m. with the Clinical Manager (CM),
CM reviewed Resident 1's documents and was unable to find the discharge papers signed by Resident 1
and reviewed the progress notes and stated there were no notes that indicated why and how Resident 1
was discharged home. CM was not able to find the list of the medications or any other documents that the
facility gave to Resident 1. CM also did not find any discharge care plan for Resident 1. CM stated Resident
1's discharge was not planned correctly.
A review of Resident 1's care plan indicated the facility did not create a care plan for Resident 1's
discharge.
A review of the facility's policy and procedure titled Discharge Medication, undated, indicated . Medication
shall be sent with the resident upon discharge . The nurse shall review medication instruction with the
resident, family member or representative before the resident leaves the facility .
A review of the facility's policy and procedure titled Discharging the resident, undated, indicated .The
resident should be consulted about the discharge .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056399
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056399
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Casa via Transitional Care Center
1449 Ygnacio Valley Road
Walnut Creek, CA 94598
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide care and services for hygiene and bathing for one
of three sample selected residents (Resident 1) when Resident 1 did not receive a shower as scheduled by
the facility.
Residents Affected - Few
This failure resulted in Resident 1 being uncomfortable and complained about not receiving the services
that she was supposed to receive from the facility.
Findings:
A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility, located at
room [ROOM NUMBER] A with multiple diagnoses including joint replacement surgery on left knee and
chronic pain.
During an interview on 4/5/24 at 11:17 a.m., with Resident 1, Resident 1 stated the facility's staff did not
give her a shower while she resided at the facility. She felt uncomfortable and needed to take a shower.
During a concurrent interview and record review on 4/9/24 at 2:00 p.m. with the Clinical Manager (CM), CM
reviewed the Activities of Daily Living (ADL)'s documents and confirmed that Resident 1 was supposed to
receive shower services on 10/3/23 in the morning and did not receive that. CM stated Resident 1 should
have received a shower service as scheduled.
A review of the facility's policy and procedure titled Discharging the resident, undated, indicated .
Discharging the resident to home .2. Give the resident a bath. Follow established bath care procedure .
A review of the facility's policy and procedure titled Shower/Tub Bath, undated, indicated . The purposes of
this procedure are to promote cleanliness, provide comfort to the resident, and to observe the condition of
the resident's skin .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056399
If continuation sheet
Page 3 of 3