F 0550
Level of Harm - Minimal harm
or potential for actual harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
Based on observations and interviews, the facility failed to ensure one of two sample selected residents
(Resident 52) was treated with dignity, when Resident 52's urine bag was not covered by a privacy bag.
Residents Affected - Few
This deficient practice had the potential to result in Resident 52 feeling embarrassed, humiliated, or
disrespected, which can negatively impact Resident 52's mental and emotional well-being.
Findings:
A review of Resident 52's admission Record indicated Resident 52 was admitted to the facility with multiple
diagnosis including major depression and cognitive decline.
During a concurrent observation and interview on 6/2/25 at 12:00 p.m. with Licensed Vocational Nurse
(LVN) 3, in Resident 52's room, it was noticed Resident 52's urine bag was hanging from the bedside,
facing the main door of the room, making it visible to visitors. LVN 3 stated the urine bags need to be
covered by a privacy bag and should not visible because of resident privacy and dignity.
During an interview on 06/03/25 at 10:19 a.m., with the Director of Nursing (DON), DON stated the facility
does not have any policy and procedure for covering the urine bag with the privacy bag.
A review of the facility's policy and procedures Quality of Life-Dignity, revised August 2009, indicated .
Resident shall be treated with dignity and respect at all times . Staff shall promote, maintain and protect
resident privacy .
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 13
Event ID:
056399
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056399
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Casa via Transitional Care Center
1449 Ygnacio Valley Road
Walnut Creek, CA 94598
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on interviews and record reviews, the facility did not revise the care plan for two of two sample
selected residents (Resident 19 and 52) with new diagnoses, when Residents 19, and 52 were diagnosed
with depression and staff did not develop a care plan for depression.
This failure in practice had the potential to result in inadequate care and support, potentially worsening their
mental health condition, experiencing emotional distress, social withdrawal, and other negative health
outcomes, and compromise to their overall well-being and quality of life.
Findings:
A review of Resident 52's admission Record indicated Resident 52 had a diagnosis of major depression
and cognitive decline.
A review of Resident 19's admission Record indicated Resident 19 had a diagnosis of depression.
During a concurrent interview and record review on 6/4/25 at 1:36 p.m. with Director of Nursing (DON),
DON reviewed Resident 52 and 19's diagnoses, MDS, and care plans. DON confirmed Residents 52 and
19 were diagnosed with depression and did not find care plans for their depression. DON stated the nurses
should have care planned for the depression because care planning is important for each diagnosis, and
staff need to know what care they need to provide for each specific diagnosis to improve the resident's
health status.
During a concurrent record review and interview on 6/4/25 at 1:40 p.m. with DON, DON reviewed the
facility's policy and procedure (P&P) Care Planning-Comprehensive Care Plan, undated, the P&P indicated
. Care planning/interdisciplinary team is responsible for the development of an individualized
comprehensive care plan for each resident . DON stated that is the only policy and procedure that they
have for care planning.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056399
If continuation sheet
Page 2 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056399
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Casa via Transitional Care Center
1449 Ygnacio Valley Road
Walnut Creek, CA 94598
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to provide necessary services to
maintain good grooming to one of three sampled residents (Resident 50) when she did not receive nail
care.
Residents Affected - Few
This failure had the potential for development of skin injuries and infection for Resident 50.
During a review of Resident 50's admission Record, undated, the admission Record indicated Resident 50
was admitted to the facility in March 2025 with diagnoses that included diabetes, dementia, and heart
failure.
During a review of Resident 50's Minimum Data Set (MDS, , a resident assessment instrument used to
identify resident care problems to be addressed in an individualized care plan), dated 4/27/25, the MDS
indicated Resident 50's Brief Interview for Mental Status (BIMS, a scoring system used to determine the
resident's cognitive status in regard to attention, orientation, and ability to register and recall information)
was 7, indicating Severe cognitive impairment. The MDS also indicated Resident 50 was dependent on
staff for activities of daily living (ADLs, are those activities needed for self-care and mobility and include
activities such as bathing, dressing, grooming, oral care, ambulation, toileting, eating, transferring, and
communicating).
During a concurrent observation and interview on 6/3/25 at 8:45 a.m. in Resident 50's room, Resident 50
was lying in bed. Resident 50 had long big toenails. Resident 50 stated her toenails are long and needed to
be cut.
During an interview on 6/3/25 at 11:12 a.m. with Certified Nursing Assistant (CNA) 6, CNA 6 acknowledged
that she saw that Resident 50's big toenails were long. CNA 6 stated Resident 50's big toenails are crooked
looking and on the longer side. She stated the podiatrist comes monthly. She stated she reported it to the
nurse yesterday.
During an interview on 6/4/25 at 2:35 p.m. with the Social Services Director (SSD), SSD stated nursing
should inform him if any resident is required to see the podiatrist who comes in quarterly, and he sends the
podiatrist an email and the list. When asked if Resident 50 was on the list, SSD searched for Resident 50's
name from the list hanging on the wall and could not find her name. SSD stated Resident 50 was not on the
list and no one had told him Resident 50 needed to be added to the list.
During an interview on 6/4/25 at 4:15 p.m. with Director of Nursing (DON), DON stated toenails needed to
be routinely trimmed and could be done by the CNA. He stated it is important for hygiene. During a
follow-up interview on 6/5/25 at 10:40 a.m., DON stated Resident 50 required to be seen by a podiatrist. He
stated for residents who do not have complications, the trained staff like the CNA can do that for the
residents.
During a review of Resident 50's ADL care plan, dated 11/6/23, the care plan indicated, provide assistance
with care and ADL.
During a review of the facility's policy and procedure (P&P) titled, Foot Care, revised March 2018, the P&P
indicated, Residents will receive appropriate care and treatment in order to maintain .foot health .Residents
will be assisted to see the specialists (podiatrist .etc.) as needed .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056399
If continuation sheet
Page 3 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056399
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Casa via Transitional Care Center
1449 Ygnacio Valley Road
Walnut Creek, CA 94598
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure one of five sampled
residents (Resident 181) was monitored for side effects of divalproex sodium (Depakote -a mood stabilizing
medication) which was given to Resident 181 in error.
Residents Affected - Few
This failure exposed Resident 181 to potentially serious adverse effects.
Findings:
During a review of Resident 181's admission Record, printed on 6/3/25, the admission Record indicated
Resident 181 was admitted to the facility in March 2025.
During a review of Resident 181's Minimum Data Set (MDS, a resident assessment instrument used to
identify resident care problems to be addressed in an individualized care plan), dated 3/28/25, indicated
Resident 181 had a Brief Interview of Mental Status (BIMS, a scoring system used to determine the
resident's cognitive status in regard to attention, orientation, and ability to register and recall information)
score of 12 out of 15 indicating moderate cognitive impairment. The MDS also indicated, Resident 181 had
multiple diagnoses that included, hip fracture and depression. The MDS revealed Resident 181 did not have
symptoms of mood disturbances and/or physical and verbal symptoms directed to self or others.
During an interview on 6/2/25 at 12:25 p.m. with Facility Medical Practitioner (FMP), FMP stated, divalproex
sodium was indicated for residents with behavioral disturbances. FMP also stated, Residents receiving
divalproex sodium should be monitored for sedation/hyperactivity as well as monitored for effectiveness and
for side effects especially in the elderly. FMP added Resident 181 received divalproex sodium in error but
should have been monitored regardless.
During an interview on 6/3/25 at 2:43 p.m., with the Director Of Nursing (DON), DON acknowledged
Resident 181 was administered divalproex sodium in error. DON added, it was important to have behavioral
and side effects monitoring on Residents receiving psychotropic medication to ensure effectiveness and
monitor for side effects.
DON confirmed, there was no monitoring for Resident 181's divalproex sodium use.
During a telephone interview on 6/4/25, at 2:05 p.m., with the Facility Pharmacy Consultant (FPC), FPC
stated, she wrote a report to the prescribing physician with recommendation to clarify Resident 181's
diagnosis. FPC added, the physician's order for divalproex sodium did not include behavioral and side
effects monitoring.
During a review of Resident 181's Order Summary Report, dated 6/4/25, the Order Summary Report
indicated a physician order for Divalproex Sodium Oral Tablet Delayed Release 125 MG (Divalproex
Sodium) Give 1 tablet by mouth two times a day for mood instability with start date 4/8/25.
During a review of Resident 181's Medication Administration Record (MAR) for April 2025, the MAR
revealed, Resident 181 was administered divalproex sodium 125mg from 4/8/25 until 4/23/25. There was no
documented evidence the facility had monitored for the side effects of divalproex sodium on the MAR.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056399
If continuation sheet
Page 4 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056399
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Casa via Transitional Care Center
1449 Ygnacio Valley Road
Walnut Creek, CA 94598
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of a document titled, Consultant Pharmacist's Medication Regiment Review (MRR), dated
4/25/25, the MRR indicated for Resident 181, Please consider adding monitoring related to side effects and
targeted behavior of Depakote .
During a review of the facility's policy and procedures (P&P) titled, Adverse Consequences and Medication
Errors, undated, the P&P indicated .8. Facility staff monitor the resident for possible medication-related
adverse consequences, including mental status and level of consciousness, when the following conditions
occur: f. medication error .
During a review of the facility's P&P titled, Psychotherapeutic Drug Management, dated 3/2010, the P&P
indicated, This facility shall monitor all psychotherapeutic medications for effectiveness and side effects
according to OBRA (Omnibus Budget Reconciliation Act - established federal standards for nursing home
care in the United States) guidelines.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056399
If continuation sheet
Page 5 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056399
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Casa via Transitional Care Center
1449 Ygnacio Valley Road
Walnut Creek, CA 94598
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure that one of five sampled residents
(Resident 181) was not given unnecessary psychoactive (controls mood and behavior) medication when
Resident 181 was given divalproex sodium (Depakote, a mood stabilizer) without appropriate indications for
use.
Residents Affected - Few
This failure resulted in Resident 181 receiving psychoactive medication without actual psychiatric
diagnoses and unnecessarily exposed her to serious adverse side effects.
Findings:
During a review of Resident 181's admission Record, printed on 6/3/25, the admission Record indicated
Resident 181 was admitted to the facility in March 2025.
During a review of Resident 181's Minimum Data Set (MDS, a resident assessment instrument used to
identify resident care problems to be addressed in an individualized care plan), dated 3/28/25, indicated
Resident 181 had a Brief Interview of Mental Status (BIMS, a scoring system used to determine the
resident's cognitive status in regard to attention, orientation, and ability to register and recall information)
score of 12 out of 15 indicating moderate cognitive impairment. The MDS also indicated Resident 181 had
multiple diagnoses that included, hip fracture and depression. The MDS revealed Resident 181 did not have
symptoms of mood disturbances and/or physical and verbal symptoms directed to self or others.
During an interview on 6/3/25, at 1:41 p.m., with Registered Nurse (RN) 1, RN 1 stated she made a
mistake and transcribed verbal medication order of divalproex sodium in Resident 181's medical record that
was intended for Resident 52. RN 1 also stated, she did not read the order back to the ordering physician to
ensure the divalproex sodium was for the right resident.
During a concurrent interview and review on 6/3/25 at 2:23 p.m., the facility's policy and procedures (P&P)
titled Verbal Orders, dated 2/14, was reviewed with the Director of Nursing (DON). The P&P indicated under
policy interpretation and implementation .4. The individual receiving the verbal order will: a. read the order
back to the practitioner to ensure that the information is clearly understood and correctly transcribed. DON
stated RN 1 did not read the order back to the doctor to ensure the medication order was for Resident 181.
During an interview on 6/3/25 at 2:43 p.m. with DON, DON acknowledged Resident 181 was administered
divalproex sodium unnecessarily for two weeks while admitted to the facility. DON also added RN 1 made a
mistake and transcribed the divalproex sodium order in Resident 181's medical record instead of Resident
52. DON also stated, Resident 181 or Responsible Party (RP) did not sign a consent for psychotropic
medication.
During a telephone interview on 6/4/25, at 2:05 p.m., with the Facility Pharmacy Consultant (FPC), FPC
stated she wrote a report to the prescribing physician with recommendations to clarify Resident 181's
diagnosis. FPC added the physician's order for divalproex sodium indicated it was for mood instability. FPC
further added mood instability was not a diagnosis and was not appropriate indication for use of
psychotropic medication.
During a review of Resident 181's Order Summary Report, dated 6/4/25, the Order Summary Report
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056399
If continuation sheet
Page 6 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056399
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Casa via Transitional Care Center
1449 Ygnacio Valley Road
Walnut Creek, CA 94598
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Level of Harm - Minimal harm
or potential for actual harm
indicated a physician order for Depakote Oral Tablet Delayed Release 125 MG (Divalproex Sodium) Give 1
tablet by mouth two times a day for mood instability with start date 4/8/25.
During a review of Resident 181's Medication Administration Record (MAR) for April 2025, the MAR
revealed Resident 181 was administered divalproex sodium 125mg from 4/8/25 until 4/23/25.
Residents Affected - Few
During a review of document titled Note To Attending Physician/Prescriber, dated 4/8/25, the note revealed
a recommendation from FPC which indicated please clarify diagnosis more specific than 'mood instability'
for divalproex sodium order.
During a review of Resident 181's Physician Note, dated 4/23/25, the Physician Note indicated under
description: Due to a communication error between, a verbal order for divalproex sodium intended for
another resident was mistakenly entered under this resident's chart.
During a review of the facility's P&P titled, Psychotherapeutic Drug Management, dated 3/2010, the P&P
indicated under Procedure A.2. Informed consent shall be obtained from the resident and/or responsible
party prior to the administration of psychotherapeutic medication and for each increase in dosage. 3. The
psychotherapeutic medication order shall include the following information: Diagnosis for the medication.
Behavior manifestations of the disorder treated i.e. auditory hallucinations, hitting others, refusing to eat etc.
During a review of the facility's P&P titled, Adverse Consequences and Medication Errors, undated, the
P&P indicated under policy interpretation and implementation .4. The staff and practitioner shall strive to
minimize adverse consequences by: a. Following relevant clinical guidelines and manufacturer's
specifications for use, dose, administration, duration, and monitoring of the medication; b. Defining
appropriate indications for use; .5. A medication error is defined as the preparation or administration of
drugs or biological which is not in accordance with physician's orders, manufacturer specifications, or
accepted professional standards and principles for the professional(s) providing services. 6. Examples of
medication errors include: .b. Unauthorized drug - a drug that is administered without a physician's order.
According to the National Library of Medicine, last updated on September 4, 2023, the nurses have a
unique role and responsibility in medication administration. Furthermore, it is standard during nursing
education to receive instruction on a guide to clinical medication administration and upholding patient safety
known as the 'five rights' or 'five R's' of medication administration which included, 'Right patient' ascertaining that a patient being treated is, in fact, the correct recipient for whom medication was
prescribed. https://www.ncbi.nlm.nih.gov/
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056399
If continuation sheet
Page 7 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056399
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Casa via Transitional Care Center
1449 Ygnacio Valley Road
Walnut Creek, CA 94598
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident
181) was free from significant medication error when Resident 181 was administered divalproex sodium
(Depakote, a psychoactive medication that controls mood and behavior) in error 30 times.
Residents Affected - Few
This failure resulted in Resident 181 to receive psychoactive medication in error. This failure also exposed
Resident 181 to serious health complications and/or jeopardized her safety.
Findings:
During a review of Resident 181's admission Record, printed on 6/3/25, the admission Record indicated
Resident 181 was admitted to the facility in March 2025.
During a review of Resident 181's Minimum Data Set (MDS, a resident assessment instrument used to
identify resident care problems to be addressed in an individualized care plan), dated 3/28/25, indicated
Resident 181 had a Brief Interview of Mental Status (BIMS, a scoring system used to determine the
resident's cognitive status in regard to attention, orientation, and ability to register and recall information)
score of 12 out of 15 indicating moderate cognitive impairment. The MDS also indicated Resident 181 had
multiple diagnoses that included, hip fracture and depression. The MDS revealed Resident 181 did not have
symptoms of mood disturbances and/or physical and verbal symptoms directed to self or others.
During an interview on 6/3/25, at 1:41 p.m., with Registered Nurse (RN) 1, RN 1 stated she made a
mistake and transcribed a verbal medication order of divalproex sodium (medication used as a mood
stabilizer) in Resident 181's medical record that was intended for Resident 52. RN 1 added this resulted in
Resident 181 to receive divalproex sodium in error.
During an interview on 6/3/25 at 2:43 p.m., with the Director Of Nursing (DON), DON acknowledged
Resident 181 was administered divalproex sodium unnecessarily for two weeks while admitted to the
facility. DON also added RN 1 transcribed the medication order in error which resulted in administration of
divalproex sodium to Resident 181.
During a review of Resident 181's Order Summary Report, dated 6/4/25, the Order Summary Report
indicated a physician order for Divalproex Sodium Oral Tablet Delayed Release 125 MG (Divalproex
Sodium) Give 1 tablet by mouth two times a day for mood instability with start date 4/8/25.
During a review of Resident 181's Medication Administration Record (MAR) for April 2025, the MAR
revealed Resident 181 was administered divalproex sodium 125mg once on 4/8/25, twice a day from 4/9/25
thru 4/22/25, and then once on 4/23/25.
During a review of Resident 181's Physician Note, dated 4/23/25, the Physician Note indicated under
description: Due to a communication error between, a verbal order for Depakote intended for another
resident was mistakenly entered under this resident's chart.
During a review of the facility's P&P titled, Adverse Consequences and Medication Errors, undated, the
P&P indicated under policy interpretation and implementation .4. The staff and practitioner shall strive to
minimize adverse consequences by: a. Following relevant clinical guidelines and manufacturer's
specifications for use, dose, administration, duration, and monitoring of the medication; b.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056399
If continuation sheet
Page 8 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056399
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Casa via Transitional Care Center
1449 Ygnacio Valley Road
Walnut Creek, CA 94598
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Defining appropriate indications for use; .5. A medication error is defined as the preparation or
administration of drugs or biological which is not in accordance with physician's orders, manufacturer
specifications, or accepted professional standards and principles for the professional(s) providing services.
6. Examples of medication errors include: .b. Unauthorized drug - a drug that is administered without a
physician's order.
Residents Affected - Few
According to the National Library of Medicine, last updated on September 4, 2023, the nurses have unique
role and responsibility in medication administration. Furthermore, it is standard during nursing education to
receive instruction on a guide to clinical medication administration and upholding patient safety known as
the 'five rights' or 'five R's' of medication administration which included, 'Right patient' - ascertaining that a
patient being treated is, in fact, the correct recipient for whom medication was prescribed.
https://www.ncbi.nlm.nih.gov/
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056399
If continuation sheet
Page 9 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056399
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Casa via Transitional Care Center
1449 Ygnacio Valley Road
Walnut Creek, CA 94598
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure proper labeling and storage of
medication when the following was noted:
1. Two multi-dose insulin pens for Residents 228 and 40 had no open and beyond use date (BUD-the date
after which a medication should not be used) label.
2. Thirteen expired nasal swabs were kept with ready to use medications in medication storage area.
This failure had the potential to result in the Residents 228 and 40 receiving ineffective medication doses
and Residents receiving abnormal nasal swab test results which could lead to more health issues.
Findings:
1. During a concurrent observation and interview on [DATE] at 11:54 a.m., outside Resident 228 room on
medication cart, with Registered Nurse (RN) 2, a Novolog FlexPen Subcutaneous Solution Pen Injector 100
unit/milliliter (ml) (Insulin Aspart-fast-acting insulin used to treat high blood sugar/diabetes) had a label with
Resident 228's name but no open or BUD label on the pen. Resident 228 had a blood sugar reading of 148.
RN 2 stated that per the sliding scale insulin (amount of insulin you take based on your current blood sugar
readings), Resident 228 is going to get 1 unit. RN 2 also stated, I could see the problem not knowing when
it was opened because don't know how long it's been there.
During a review of Resident 228's admission Record, dated [DATE], the admission Record indicated
Resident 228 was admitted in [DATE] with a diagnosis of Type 2 Diabetes Mellitus (chronic condition where
the body either doesn't produce enough insulin or can't effectively use the insulin it does produce, leading
to high blood sugar levels) with Diabetic Neuropathy.
During a review of Resident 228's Active Orders, dated [DATE], the Active Orders indicated that Novolog
FlexPen Subcutaneous Solution Pen Injector 100 unit/ml (Insulin Aspart); Inject per sliding scale was
ordered on [DATE] by the provider.
During a concurrent observation and interview on [DATE] at 12:07 p.m., outside Resident 40 room, on
medication cart, with Registered Nurse (RN) 2, an Insulin Lispro Injection Solution 100 unit/ml (Insulin
Lispro-fast-acting insulin used to treat high blood sugar/diabetes) had a label with Resident 40's name but
no open or BUD label on the pen. Resident 40 had a blood sugar reading of 187. RN 2 stated per the
sliding scale insulin (amount of insulin you take based on your current blood sugar readings), Resident 40
is going to get 1 unit. RN 2 also stated, again I could see what you are talking about not knowing when it
was opened because don't know how long it's been there, and it can get confusing.
During a review of Resident 40's admission Record, dated [DATE], the admission Record indicated
Resident 40 was admitted [DATE] with a diagnosis of Type 2 Diabetes Mellitus with Diabetic Chronic Kidney
Disease.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056399
If continuation sheet
Page 10 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056399
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Casa via Transitional Care Center
1449 Ygnacio Valley Road
Walnut Creek, CA 94598
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of Resident 40's Active Orders, dated [DATE], the Active Orders indicated that Insulin
Lispro Injection Solution 100 unit/ml; Inject per sliding scale was ordered on [DATE] by the provider.
During an interview on [DATE] at 12:53 p.m. with Director of Nursing (DON), DON stated that DON stated
we just got those Resident's meds delivered, but I understand the need to write opened date so can know
and not get confused.
During a review of the facility's policy and procedure (P&P) titled, Storage of Medications, undated, the P&P
indicated, .3. Drug containers that have missing, incomplete, improper or incorrect labels shall be returned
to the pharmacy for proper labeling before storing.
During a review of the following website https://www.novo-pi.com/novolog.pdf titled, Novolog Insulin Aspart
Injection 100 units/ml: Highlights of Prescribing Information, undated, the prescribing information indicated,
.16.2 Recommended Storage: 3 mL single-patient-use FlexPen® in use (opened): 28 days discard
During a review of the following website https://prescriberpoint.com/therapies/humalog-c8ecbd7#drug_label
titled, Humalog (insulin lispro): Instructions for Use, [DATE], the storage information indicated, .In-use Pen
Throw away the HUMALOG Pen you are using after 28 days, even if it still has insulin left in it.
During a review of the following website
https://www.jointcommission.org/standards/standard-faqs/home-care/medication-management-mm/000001529/
titled, Multi-dose Vials - Managing Multi-dose Vials of Injectable Medication, [DATE], the article indicated If
a multi-dose has been opened or accessed (e.g., needle-punctured) the vial should be dated with the last
date that the product should be used (expiration date) and discarded within 28 days unless the
manufacturer specifies a different (shorter or longer) date for that opened vial .Labeling the vial with the
'date opened' does not meet the intent of this requirement.
2. During a concurrent observation and interview on [DATE] in medication storage room with DON the
following was found with ready to use supplies:
-3 nasal swabs with expiration dates [DATE]
-6 nasal swabs with expiration dates [DATE]
-3 nasal swabs with expiration dates [DATE]
-1 viral swab with expiration date 6/2021
DON stated, we don't use these anymore, I don't know why they are here, we will throw them out, I will
order more if we need it.
During a review of the facility's P&P titled, Storage of Medications, undated, the P&P indicated, 4. The
facility shall not use discontinued or deteriorated drugs. All such drug shall be destroyed .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056399
If continuation sheet
Page 11 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056399
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Casa via Transitional Care Center
1449 Ygnacio Valley Road
Walnut Creek, CA 94598
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review the facility failed to ensure one of one ice machines
was clean.
Residents Affected - Many
This failure practice could be result in illnesses and infections.
Findings:
During a concurrent observation and interview on 6/2/25 at 12:10 p.m., with the Maintenance Supervisor
(MS) and Dietary Supervisor (DS), who were present in the ice machine room, inside the ice machine tray
was wiped with a clean, white wipe. There was black residue on the wipe after wiping the inside of the ice
machine. The black residue was confirmed by MS and DS. DS stated he checks and cleans the machine
every month for maintenance, and cleans the machine as needed, DS stated he is not cleaning the
machine every day or every week routinely. The DS was able to show the monthly maintenance log only
and stated that is the only log that he had.
During an interview on 6/2/25 at 3:00 p.m. with DS, DS stated the ice machine needed to be checked and
cleaned every day for the safety of the residents and staff.
Review of the facility's policy and procedure Ice Machines and Ice Storage Chests, dated 2001, indicated .
f. Clean and sanitize the tray and ice scoop daily .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056399
If continuation sheet
Page 12 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056399
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Casa via Transitional Care Center
1449 Ygnacio Valley Road
Walnut Creek, CA 94598
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on observation, interview, and record review, facility did not ensure sanitary and comfortable rooms
for two of two sample selected residents (Resident 61 and 52), when Resident 61 and 52's rooms (Room
numbers 36 and 38) were not clean with brown spots on various surfaces, and the floors were sticky and
had food particles scattered around.
This failure in practice could have potentially resulted an environment conducive to the growth of bacteria,
mold, and other harmful microorganisms resulting in infections and other health issues for residents, and
emotional distress and discomfort, leading to a decline in mental health and overall satisfaction with the
facility.
Findings:
A review of Resident 52's admission Record indicated Resident 52 was diagnosed with major depression
and heart failure.
A review of Resident 61's admission Record indicated Resident 61 was diagnosed with multiple sclerosis
(chronic auto immune disease that affects the central nervous system, disrupting communication between
the brain and the body, and leading to symptoms such as muscle weakness, coordination issues, and
cognitive problems).
During an interview on 6/2/25 at 11:00 a.m. with Resident 61, Resident 61 stated his room's floor is always
dirty and sticky and he did not feel comfortable in his room. He stated he was very much concerned about
infection control and cleanliness in his room.
During a concurrent observation and interview on 06/02/25 at 11:14 a.m., in Room numbers 36 and 38 with
the Maintenance Supervisor (MS) and Administrator (ADM), there were noticeable brown spots on various
surfaces. The floors were sticky and had food particles scattered around. both MS and ADM confirmed, and
ADM stated the resident's rooms must stay clean.
During a review of the facility's policy and procedure Cleaning and Disinfecting Resident's Rooms, undated,
indicated . Housekeeping surfaces (e.g., floors, tabletops) will be cleaned on a regular basis, when spills
occur, and when these surfaces are visibly soiled .
During a review of the facility's policy and procedure Resident Rights, undated, indicated . Have a clean,
safe, comfortable, home-like environment .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056399
If continuation sheet
Page 13 of 13