F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
Based on interviews and record reviews, the facility failed to ensure one of two sampled residents
(Resident 1) received care in accordance with professional standards of practice when:
Residents Affected - Few
1. Resident 1 did not receive her six of her scheduled medications.
2. The physician was not notified when Resident 1 did not receive their scheduled medications.
These failures could lead to worsening of condition, hospitalization, seizure (sudden burst of electrical
activity in the brain) or even death.
Findings:
A review of Resident 1 ' s face sheet (demographics) indicated an admission date of 7/26/24 with a
diagnosis of Epilepsy (a brain condition that causes recurring seizures) and Restless Leg Syndrome (RLS,
a condition that causes a very strong urge to move the legs).
A review of Resident 1 ' s electronic medication administration record (EMAR, electronic documentation of
medications administered to a resident) with corresponding progress note dated 7/26/24 indicated the
following medications where not administered as ordered because it was still awaiting for arrival:
Atorvastatin (used to treat high cholesterol) 40 milligram (mg, unit of measure) 1 tablet (tab) by mouth (PO)
at bedtime, Latanoprost (used to treat increased eye pressure) eye drops (gtts) to both eyes at bedtime,
Dorzolomide (used to treat increased eye pressure) 2 gtts to left eye afternoon dose, Ropinorole (to treat
RLS) 1 tab PO at bedtime, Levetiracetam 500 mg ½ tab PO afternoon dose and Lubiprostone 2
capsules by mouth afternoon dose.
During a concurrent interview and 7/2024 EMAR record review on 1/14/25 at 2:16 p.m., the Director of
Nursing (DON) confirmed Resident 1 did not receive the following ordered scheduled medications on
7/26/24: atorvastatin at 8:00 p.m., latanoprost at 8:00 p.m., ropinorole at 8:00 p.m., levetiracetam at 4:00
p.m., Dorzolomide at 4:00 p.m. and Lubiprostone at 4:00 p.m. When asked if Resident 1 should have
received these medications as ordered on 7/26/24, the DON stated yes. The DON stated if residents
missed multiple medications, staff would notify the physician especially for Levetiracetam which could result
to seizure activity.
During a telephone interview on 1/15/25 at 10:05 a.m., the pharmacist stated missing a dose of
Levetiracetam could result to rebound seizure and risk of seizure build up.
A review of the facility ' s policy and procedure (P&P) titled Medication Administration-Oral, revised
11/2019, the P&P indicated, .no medication is to be administered without a physician ' s (MD)
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
056411
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056411
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Post Acute
3751 Montgomery Dr
Santa Rosa, CA 95405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
written order .accurate and timely administration according to MD order is essential .
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056411
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056411
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Post Acute
3751 Montgomery Dr
Santa Rosa, CA 95405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interviews and record review, the facility failed to ensure the contact enteric precaution (used
when caring for residents with a suspected or confirmed infection caused by bacteria that spreads through
fecal-oral transmission) on room [ROOM NUMBER] was followed when a speech therapist:
Residents Affected - Few
1.Did not perform hand hygiene (HH, washing hands with soap and water or using an alcohol-based hand
sanitizer to prevent the spread of germs) prior to entering room [ROOM NUMBER],
2.Did not put on gloves prior to entering room [ROOM NUMBER],
3.Did not put on gown prior to entering room [ROOM NUMBER],
4.Did not wash hand with soap and water upon leaving room [ROOM NUMBER].
These failures could result to spread of infection between residents.
Findings:
A review of Resident 3's face sheet (demographics) indicated an admission date of 1/7/25. A review of
Resident 3's Physician's Order's Summary (POS) indicated a diagnoses of Anemia (a problem of not
having enough healthy red blood cells or hemoglobin to carry oxygen to the body's tissues) and Clostridium
Difficile (Cdiff, a germ that causes diarrhea and colitis (an inflammation of the colon), highly contagious,
and could be life-threatening). room [ROOM NUMBER] was observed to be on contact enteric precaution
due to Resident 8's active Cdiff infection.
During an observation on 1/14/25 at 12:55 p.m., the speech therapist (ST) was seen going into room
[ROOM NUMBER]. The ST did not perform HH, did not wear gown and gloves prior to entering the room.
During a concurrent observation, interview and contact enteric precaution signage record review on 1/14/25
at 12:57 p.m., the ST was seen leaving room [ROOM NUMBER] without first washing her hands with soap
and water. The ST verified she did not gown up, performed HH nor wore gloves prior to entering room
[ROOM NUMBER]. ST also verified she did not wash her hand with soap and water when she left room
[ROOM NUMBER]. ST verified the contact enteric precaution posted on the wall prior to entering room
[ROOM NUMBER] which indicated staff should wash or gel hands prior to entry, to use soap and water
upon leaving the room and to wear a gown and gloves prior to entering the room.
During an interview on 1/14/25 at 1:12 p.m., the Infection Preventionist (IP) stated Resident 3 on room
[ROOM NUMBER] had an active CDiff infection. The IP stated all staff should follow the contact enteric
precaution when entering and leaving room [ROOM NUMBER]. The IP stated staff should perform HH,
wear gowns and gloves prior to entering room [ROOM NUMBER] and should was their hand with soap and
water upon leaving the room. The IP stated if staff did not follow these steps, it meant a break in infection
control and was a safety issue. The IP stated Resident 3 have an active CDiff and was highly contagious.
The IP stated it was important staff follow the contact enteric precaution to prevent spread of CDiff
infection.
During an interview on 1/14/24 at 2:16 p.m. the Director of Nursing (DON) verified that if a room was on
contact enteric precaution, all staff must perform HH, wear gown and gloves prior to entering
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056411
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056411
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Post Acute
3751 Montgomery Dr
Santa Rosa, CA 95405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
the room and should wash their hands with soap and water upon leaving the room. The DON stated it was
important the contact enteric precautions were followed to ensure safety of staff and other residents and to
prevent spread/outbreak of CDiff infection.
A review of contact enteric precaution signage posted on the wall before entering room [ROOM NUMBER],
the precautions included all staff should wash or gel hands prior to entry, to use soap and water upon
leaving the room and to wear a gown and gloves prior to entering the room.
Event ID:
Facility ID:
056411
If continuation sheet
Page 4 of 4