F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure residents were free of medication
errors when one of three sampled residents (Resident 3) was not given the correct dosage of a medication,
Uptravi (generic name selexipag) a medication used to treat pulmonary hypertension (high blood pressure
in the arteries that carry blood from the heart to the lungs). This failure had the potential for Resident 3 to
have a drug overdose causing physical problems ranging from pain, rashes, weakness, organ failure, (when
organs in the body such as the heart, lungs, kidneys or liver are unable to perform their critical functions),
seizures or even death.
Residents Affected - Some
Findings:
During an interview on [DATE] at 11:55 a.m., Family member of Resident 3 (Family) complained that
Resident 3 was given the wrong dose of her medication several times. Family stated they gave the facility a
month supply of her medication from home because the medication was not available at all pharmacies.
Family stated, I found out that my wife had been getting 4 pills per dose when it should have been 1 pill per
dose when the nurse asked for a refill. Family complained We should not be out of the medication, how did
it run out, can ' t the nurses read the label! Family stated they were giving her one tablet of Uptravi 800 mcg
(microgram, one millionth of a gram) 2 times a day at home.
During a record review on [DATE] Resident 3 ' s admission Record (form to show key facts about resident)
indicated Resident 3 was admitted on [DATE] and had Diagnosis of End Stage Kidney disease, Diabetes,
and Pulmonary Hypertension (HTN.)
During a record review on [DATE] Resident 3 ' s Order Summary Report (Doctors orders) the medications
for Resident 3 were documented. The order for Uptravi read: Uptravi oral tablet 200 mcg (Selexipag) give 4
tablets by mouth two times a day for Pulmonary HTN (800 mcg). This medication is filled by an outside
specialty pharmacy. Start date [DATE]. Four tablets of 200 mcg would equal 800 mcg, which is the desired
dosage.
During a record review on [DATE] Resident 3 ' s Medication Administration Record (MAR) for [DATE]
included Uptravi oral tablet 200 mcg (Selexipag) give 4 tablets by mouth two times a day for Pulmonary
HTN (800 mcg). This medication is filled by an outside specialty pharmacy. Start date [DATE]. Nursing had
administrated the medication 29 times over 15 days based on the initialing on the MAR indicating a dose
was given. The MAR did not have any documentation to indicate that a nurse gave one 800mcg tablet in
place of the four 200mcg tablets to be given per the doctor ' s order.
During an interview and concurrent observation on [DATE] at 12:25 p.m., Licensed Staff A opened the
medication cart to look at the medication bottle. The medication bottle was no longer in the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056411
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056411
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Post Acute
3751 Montgomery Dr
Santa Rosa, CA 95405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
medication cart. Licensed Staff A stated the bottle may have been given to the family because we needed a
refill. Licensed Staff A stated she was aware that the medication bottle label indicated that the tablets were
800 mcg, and directions were for one tablet 2 times a day. Licensed Staff A stated, I was giving her 1 tablet
per dose not 4 tablets. Licensed Staff A stated, I would tell the next nurse on duty to only give one tablet
from the medication bottle to get the correct dose. Licensed Staff A stated the pharmacy label did not get
updated to reflect the order on the MAR.
During an interview on [DATE] at 1:05 p.m., Director of Nursing (DON) stated she recently learned that
Resident 3 ' s medication stock was depleted before expected, and that the label did not reflect the order.
DON stated the nurse last evening ([DATE]) requested help to refill Resident 3 ' s prescription for Uptravi.
DON stated she was in the process of clarifying the order and needed to investigate how the month ' s
supply was finished although the resident had only been at the facility for 2 weeks.
During an interview on [DATE] at 1:50 p.m., Licensed Staff B stated, the day shift nurse told me we were
almost out of the Uptravi and had asked the family to bring in more of the medication. Licensed Staff B
stated I poured her medication and tossed the medication bottle. I administered the medications and asked
the Family to bring in more of the medication. Licensed Staff B stated the family voiced concerns that the
facility had gone through Resident 3 ' s medication too fast. Licensed Staff B stated she informed the DON
that they needed to refill the prescription.
Licensed Staff B stated, I did give her the medications on [DATE] in the evening. I read the MAR and
poured out 4 pills. I do not know what the label said because I did not read it completely, I only read the
MAR.
During a review of the facility's policies, The policy titled Medications Brought to the Facility by Physicians or
Resident Family Members, dated 5/2022, instructed medications brought to the facility by other than the
designated pharmacist or agent can be accepted only if there is current order for use, the medication
container is properly labeled, in a proper container, has not expired and has been positively identify by the
physician or Pharmacist prior to use. The facility will have documentation that the identification has been
made.'
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056411
If continuation sheet
Page 2 of 2