F 0600
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interviews, including a Santa [NAME] Police Department Detective interview, and facility
record reviews, the facility failed to protect one resident (Resident 1) of a census of 115 and sample of 77
interviewable residents, to be free from sexual abuse, when Licensed Staff B witnessed Unlicensed Staff A
touching his exposed penis against Resident 1's naked body during care.This failure to protect Resident 1
from Unlicensed Staff A resulted in Resident 1 stating she told Unlicensed Staff A to stop, and it made her
feel uncomfortable, and would make a reasonable person, who suffered from sexual assault by a facility
staff member, to experience fear, guilt, shame, isolation, dehumanization and humiliation as a result of the
sexual abuse. A review of Resident 1's medical record document titled Face Sheet, indicated she was
admitted [DATE] with diagnoses including Parkinson's Disease (A chronic, progressive brain disorder
affecting chemicals in the brain, leading to impaired muscle control) with Dyskinesia (involuntary
movements), with fluctuations of Dyskinesia, Dysphonia (a voice disorder characterized by hoarseness,
raspiness, breathiness, or strain), and muscle weakness.A review of Resident 1's Minimum Data Set (MDSa federally mandated resident assessment tool), dated 12/11/25, indicated Resident 1 had no memory
impairment and unclear speech. The MDS indicated Resident 1 had a BIMS (Brief Interview for Mental
Status) score of 13 (13-15 indicate intact cognition, 8-12 suggest moderate impairment, and 0-7 signify
severe impairment). During an interview with the Administrator on 1/27/26 at 9:15 a.m., he stated he was
informed by his Business Officer Manager (BOM) that Licensed Nurse B walked into Resident's 1's room
on 12/29/25 and witnessed Unlicensed Staff A standing behind Resident 1 with his penis own in his hand.
The Administrator stated Licensed Nurse B immediately escorted Unlicensed Staff A to meet with the
Business Officer Manager.During an interview with Resident 1 on 1/27/26 at 10:30 a.m., in the
Administrator's office, Resident 1 was observed sitting in a specialty wheelchair, with her arms and legs
contracted up to her chest. Her voice was very quiet. She answered in few words. Resident 1 remembered
Unlicensed Staff A. When she was asked if he was inappropriate, she responded Yes. When asked if he did
things she did not want him to she stated, It did happen. When asked if he put two - three fingers in her
body when he was cleaning her, she stated, It did happen. When asked if he put his penis in her vagina she
stated, More than once. She stated she would say No to him.During an interview on 1/27/26 at 11:48 a.m.
the Business Operation Manager stated on 12/29/25 around 4 p.m., Licensed Nurse B came into the office
with Unlicensed Staff A and stated she had observed Unlicensed Staff A in Resident 1's bedroom, standing
beside Resident 1 with his penis exposed, in his hand. The Business Operation Manager stated he asked
Unlicensed Staff A if it was true if he had his penis exposed in Resident 1's room and Unlicensed Staff A
responded, I don't know and stated whatever she [Licensed Nurse B] said. The Business Operation
Manager stated Unlicensed Staff A never denied the allegation. The Business Operation Manager stated he
interviewed Licensed Staff B and she stated when she walked into Resident 1's
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056411
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056411
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Post Acute
3751 Montgomery Dr
Santa Rosa, CA 95405
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
room she observed Resident 1 lying on her back, in her bed, with her limbs contracted towards her leaning
to her right side.During an interview on 1/27/26 at 1:35 p.m., Licensed Staff B stated on 12/29/25 between
4 p.m. and 5 p.m. she walked into Resident 1's room and saw Resident 1 lying on her bed with her legs
contracted and Unlicensed Staff A had his penis out and touching her [Resident 1's] butt area. She stated
Resident 1 was positioned on the right side of the bed, facing the door, with her buttocks on the edge of the
left side of the bed, where Unlicensed Staff A was standing. She stated she observed Unlicensed Staff A
with his pants were pulled down in the front. She stated, He was holding his penis in his left hand, and his
right hand was on Resident 1's left buttock, and his penis was pressed against her left buttock at the gluteal
fold (the horizontal skin crease separating the lower buttock from the upper thigh).During an interview on
1/27/26 at 1:50 p.m., Charge Nurse C stated on 12/29/25 after 5 p.m., Licensed Nurse B told her she had
seen Unlicensed Staff A touch Resident 1 with his exposed penis. Charge Nurse C went with Licensed
Nurse B to Resident 1's room and asked her if she was okay. Charge Nurse C stated Resident 1 stated
Boundaries were crossed with the unlicensed staff who had been with her. She stated she spoke with
Resident 1 later during the shift, and she stated Unlicensed Staff A had crossed boundaries when he
changed her brief. She stated Resident 1 stated sometimes he would push his fingers on her anus and he
was rough. She stated Resident 1 felt he lingered too long in her room during personal care.During an
interview with the Police Detective on 1/29/26 at 2:32 p.m., he stated Resident 1 indicated during his
interviews with her on 12/29/25 and 12/30/25, that Unlicensed Staff A had touched her with his penis, had
inserted his penis into her vagina, and had inserted two or three fingers into her vagina on multiple
occasions. He stated when he interviewed Unlicensed Staff A he admitted he touched Resident 1
inappropriately with his penis and his fingers on multiple occasions.During a review of a facility Policy and
Procedure titled Resident Abuse Prevention Policy, revised 9/19/25, it stipulated The purpose of this policy
is to affirm the facility's commitment to preventing.any form of resident abuse.The facility maintains a
zero-tolerance stance toward any form of resident abuse.These findings represent past noncompliance with
this regulatory requirement. Record review confirmed the alleged perpetrator was removed from the
premises, suspended, and consequently terminated. The police were notified and investigated. Staff were
in-serviced right away, and the resident's care plan was updated. There was sufficient evidence that the
facility corrected the violation as of 12/31/25, and no other occurrences of noncompliance were identified.
At the time of the survey the facility was in substantial compliance with the regulatory requirement, and
therefore, this violation does not require a plan of correction.
Event ID:
Facility ID:
056411
If continuation sheet
Page 2 of 2