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Inspection visit

Health inspection

NORTHRIDGE CARE CENTERCMS #0564121 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to implement its policy and procedure on Medication Ordering and Receiving from Pharmacy by failing to reorder and refill one of three sampled residents (Resident 1) Alprazolam (a medication used to treat anxiety disorder [a condition in which a person has excessive worry and feelings of fear, dread, and uneasiness]) timely (five days in advance of anticipated need). This deficient practice resulted in delay in the delivery of medication for Resident 1's and may result to Resident 1 having anxiety attacks. Findings: During a review of Resident 1's admission Record indicated the facility originally admitted Resident 1 on 6/8/2024 and re-admitted on [DATE], with diagnoses that included chronic obstructive pulmonary disease (a common lung disease causing restricted airflow and breathing problems), hypertension (elevated blood pressure), and anxiety disorder. During a review of Resident 1's History and Physical dated 6/21/2024 indicated Resident 1 has the capacity to understand and make decisions. During a review of Resident 1's Minimum Data Set (MDS - a comprehensive assessment and screening tool) dated 6/27/2024, indicated Resident 1's cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the sense) was intact. Resident 1 required supervision with eating, and oral hygiene. The MDS indicated Resident 1 required moderate assistance with toileting hygiene, lower body dressing and personal hygiene. During a review of Resident 1's Physician's Order dated 7/31/2024, indicated to administer Alprazolam one milligram (mg- unit of measure), give one tablet by mouth every four hours as needed for anxiety manifested by hyperventilation (a type of abnormal breathing that involves rapid and deep breaths) leading to shortness of breath (SOB). During a review of Resident 1's Medication Administration Record (MAR - a report detailing the medications administered to a resident by a healthcare professional) dated 8/2024, indicated that on 8/11/2024 Resident 1 received Alprazolam one mg tablet at 12:27 a.m., 6:48 a.m., 11:31 a.m., and 3:31 p.m. During an interview on 8/13/2024 at 8:35 a.m. with Resident 1, Resident 1 stated that she (Resident (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 056412 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056412 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/14/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Northridge Care Center 7836 Reseda Blvd Reseda, CA 91335 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few 1) was informed by the nurse (unable to recall who) the other day (8/12/2024) that the facility does not have Resident 1's medication (Alprazolam one mg tablet) as they were waiting for the pharmacy to deliver Resident 1's medication (Alprazolam one mg tablet) for anxiety. Resident 1 stated she was unsure why the facility did not have the medication (Alprazolam one mg tablet) available. During an interview on 8/13/2024 at 8:45 a.m. with Licensed Vocational Nurse 1 (LVN 1), LVN 1 stated that on 8/11/2024 at around 3:30 p.m., LVN 1 administered the last Alprazolam one mg tablet dose in the bubble pack (packaging used to hold medication) to Resident 1. LVN 1 stated that she asked Registered Nurse Supervisor 1 (RNS) 1 to call the pharmacy to order/refill Resident 1's Alprazolam as ordered. During an interview on 8/13/2024 at 9:40 a.m. with RNS 1, RNS 1 stated that on 8/11/2024 (unable to recall time) he was informed by LVN 1 that Resident 1's Alprazolam needed to be refilled and ordered from the pharmacy. RNS 1 stated that he faxed the physician's order to the pharmacy and received a confirmation that the pharmacy received the physician order. During a review of the Pharmacy Delivery Confirmation Receipt, dated 8/12/2024 at 12:54 a.m., indicated Alprazolam one mg tablet (total of 30 tablets) for Resident 1 was delivered to the facility. During an interview on 8/12/2024 at 12:00 p.m. with the Director of Nursing (DON), the DON stated that the correct process regarding ordering of as needed medications, is for the nursing staff to reorder the medications from the pharmacy when there are five (5) medications left in the bubble pack. The DON stated that on the bubble pack the color changes from light blue to dark blue indicating the medication needed to be reordered from the pharmacy. The DON confirmed that the Alprazolam one mg tablet for Resident 1 should have been reordered prior to the last medication dose given in the bubble pack to provide time for the pharmacy to deliver the medication timely. A review of the facility policy and procedure (P&P) titled Medication Ordering and Receiving from Pharmacy dated 1/2022 indicated medications and related products are received from the dispensing pharmacy on a timely basis. The facility maintains accurate records of medication order and receipt .If not automatically refilled by the pharmacy, repeat medications are written on a medication order form/ordered by peeling the bottom part of the pharmacy label and placing in the appropriate area on the ordered form provided by the pharmacy for that purpose and ordered as follows: a. Reorder medication five days in advance of need to assure an adequate supply is on hand. Reorder as needed medication five days in advance of anticipated need based on the current usage. b. The nurse who reorders the medication is responsible for notifying the pharmacy of changes in directions for use. c. The refill order is called in, faxed, or otherwise transmitted to the pharmacy. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056412 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0755GeneralS&S Dpotential for harm

    F755 - Pharmacy Services

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

FAQ · About this visit

Common questions about this visit

What happened during the August 14, 2024 survey of NORTHRIDGE CARE CENTER?

This was a inspection survey of NORTHRIDGE CARE CENTER on August 14, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at NORTHRIDGE CARE CENTER on August 14, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharm..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.