F 0557
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to be treated with respect and dignity and to retain and use personal
possessions.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure 2 of 7 sampled residents (Residents 17
and 19) were treated with dignity and respect when the facility did not have portable oxygen tanks (can be
taken anywhere) available and the residents had no choice but to use oxygen concentrators (a large, noisy,
and not portable machine that requires electricity).This failure resulted in preventing Resident 2 and 7 from
going anywhere there was not an electrical outlet, such outdoors, to appointments and out on pass with
their family. This caused Resident 2 and 7 to feel embarrassed, confined, angry and anxious, which resulted
in mental aguish and loss of dignity. During a record review of Facility's Resident Rights, undated, the
resident's rights indicated, The resident has the right.(11) To be treated with consideration, respect and full
recognition of dignity and individuality.A review of Resident 17's medical record indicated that Resident 17
was admitted on [DATE] with diagnoses that included, Vascular Dementia (decline in thinking skills caused
by conditions that block or reduce blood flow to various regions of the brain), Heart Failure (heart muscle
does not pump blood well), and Anxiety Disorder (feelings of unease to intense fear). A review of Resident
17's Minimum Data Set (MDS, a tool for evaluating and implementing a standardized assessment) Brief
Interview for Mental Status (BIMS, Section C assessing cognitive function) score, dated 7/18/2025,
indicated Resident 17 rated 6/15, which equates to a severe cognitive impairment. Resident 17 was not
their own representative (RP), does not make their own medical decisions, but is able to verbalize needs
and preferences.A review of Resident 19's medical record indicated that Resident 19 was admitted on
[DATE] for diagnoses that included, Dementia (loss of memory, language, problem-solving, and other
thinking skills that are severe enough to interfere with daily life), Heart Failure, and Anxiety Disorder. A
review of Resident 19's MDS, the BIMS score, dated 7/11/2025, indicated Resident 19 rated15/15, which
equates to cognition intact. Resident 19 was their own RP, made their own medical decisions, and was able
to verbalize needs and preferences.During an observation and interview on 8/5/25 at 12:00 pm, in the hall
in front of the nurse's station with Resident 17, who stated, the portable oxygen tanks are not being filled
because the machine is broken again, so we have to drag these bulky things around wherever we go, if you
want to be out of your room. Some people stay in their rooms because they don't want to be tied to this
machine; you must sit by a wall plug-in. It is embarrassing and I don't like it.During an observation and
interview on 8/5/25 at 12:45 pm, in the dining room with Resident 19, who stated, we use these
(concentrators) when they can't fill the other ones (portable oxygen tanks), the machines are bulky and
have to be plugged in, and you have to have help. It can be troublesome.During an interview on 8/6/25 at
07:45 am, with Certified Nursing Assistant (CNA) E, in the lobby, CNA E stated, the oxygen concentrators
are oftentimes not working to fill portable tanks. We have had them fixed a lot but they keep on breaking. I
have heard we may be going to a different company. We do have to help the residents take the
concentrators with them to travel around, so
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 14
Event ID:
056416
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056416
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mayers Memorial Hospital
43563 Hwy 299 E
Fall River Mills, CA 96028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0557
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
residents are not stuck in their rooms. The cords can be a safety concern sometimes, like in the dining
room.During an interview on 8/6/25 at 08:45 am, with [NAME] Clerk (WCL) G at the nurse' station, WCL G
stated, I have been here since 6/11/25 and I know I have called the oxygen service provider to send a
technician out at least 6 times since I started. It is frequent. They were supposed to come out on Friday
8/1/25, and just did not show up. I had to call on Monday 8/4/25, the provider was not aware that the
technician did not show up. A lot of our residents go out of the facility with their families. When no portable
oxygen tank is available, the family activities are curtailed, and some residents stay in their rooms because
they do not want to drag the concentrators around.During an interview on 8/6/25 at 9:00 am, with Assistant
Director of Nursing (ADON) B, outside the facility by the laundry building, ADON confirmed the
concentrators have had to be fixed multiple times in addition to problems with operator errors. We have had
technicians out quite a bit to fix different issues with the large concentrators. When the concentrators don't
work the portable tanks cannot be filled, so the residents have to use either their room oxygen, or
concentrators which must be plugged in to the electric outlets to work. Residents do need assistance to
take the concentrator machine unit where there is an electrical outlet. This can be a problem for the
residents because of the machine's size, and the potential safety concern with the cord.
Event ID:
Facility ID:
056416
If continuation sheet
Page 2 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056416
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mayers Memorial Hospital
43563 Hwy 299 E
Fall River Mills, CA 96028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide a homelike environment when 6 out of
8 resident bathrooms observed were found to have unsanitary conditions around the toilets and floors.This
was unsightly with the potential to cause health issues due to bacteria and cause the residents
psychological stress and depression.During a review of the facility’s, “Resident [NAME] of
Rights”, undated, the [NAME] of Rights indicated, (e ) The facility shall be clean, sanitary, and in
good repair at all times.”
During an observation and interview on 8/5/25 at 3:30 pm, while in resident room [ROOM NUMBER] with
Family Member (FM) H. FM H stated, “Have you looked at the bathroom? It is disgusting.”
Resident restroom [ROOM NUMBER] was observed to have a gap around the toilet base and the linoleum
where the caulking (a waterproof filler or sealant used to seal cracks or gaps to prevent buildup and water
damage), was torn and missing, grime had collected in the gap resulting in discolored buildup, which
appeared to be dirty with the resemblance of urine or fecal matter buildup. In general, the linoleum was old,
scratched up, and in disrepair. FM H stated, “I want it to be homelike here, and I would never allow
my home restroom to look like this.”
During an observation on 8/5/25 at 4:30 pm, in resident restroom [ROOM NUMBER], there was a gap
between the linoleum and the toilet base with torn or missing caulking. The discolored buildup in the gap
resembled dried urine or fecal matter.
During an observation and interview on 8/6/25 at 9:30 am, with Assistant Director of Nursing (ADON) B, in
resident restroom [ROOM NUMBER], the linoleum gap around the toilet with torn caulking and discolored
buildup was observed, as well as the condition of the linoleum on the floor. ADON B confirmed the
bathroom was is not in acceptable condition.
During an interview on 8/6/25 at 11:45 am, with Environmental Services Manager (EVM) in ADON B's
office, EVM stated,We know there are issues with floor disrepair and are working on them.
During a review of the facility’s document titled, Housekeeping Principles,” with an effective
date of 4/25/19, indicated the facility, “promotes a sanitary environment by incorporating infection
control principles into housekeeping practices”. In the section titled, Procedure: Frictional
Cleaning”, indicated, “Thorough scrubbing is used for all environmental surfaces that are
cleaned in patient care areas”. The policy continues in the section, “Routine Cleaning of
Horizontal Surfaces”, “…cleaning of non-carpeted floors and other horizontal surfaces is
done daily and or frequently if spillage or visible soiling occurs”.
During an observation on 8/4/25 at 1:44 pm, in resident restroom [ROOM NUMBER], the base of the toilet
had dark grime collected resulting in discolored buildup on the caulking, which appeared to resemble dried
urine.
During an observation on 8/4/25 at 2:20 pm, in resident restroom [ROOM NUMBER], the base of the toilet
was missing caulking, and had dark grime and loose dirt debris that encircled the base of the toilet. The
floor had grime buildup, loose dirt debris, and a black scuff mark.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056416
If continuation sheet
Page 3 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056416
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mayers Memorial Hospital
43563 Hwy 299 E
Fall River Mills, CA 96028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an observation on 8/4/25 at 2:25 pm, in resident restroom [ROOM NUMBER], the caulking at the
base of the toilet was chipped and had yellow staining, which appeared to resemble dried urine. Caulking
was partially missing from the base of the toilet and had a buildup of grime and loose dirt debris. The floor
had dark grime buildup, loose dirt debris, and black scuff marks.
During an observation on 8/4/25 at 2:27 pm, in resident restroom [ROOM NUMBER], the base of the toilet
had grime collected resulting in discolored buildup on the caulking, which appeared to resemble dried
urine. The floor had dark grime buildup and loose dirt debris.
During an interview in the hallway with Licensed Vocational Nurse (LVN) I on 8/6/25 at 7:36 am, when
asked about the resident restrooms on the unit, LVN I confirmed the condition of the restrooms on the unit
were, “not good and are unsanitary. My bathroom would not look like this”.
During an interview with the Assistant Director of Nursing (ADON) B in the office on 8/6/25 at 10:14 am,
when asked about the condition of the resident restrooms, the ADON B confirmed the restrooms had,
“inadequate maintenance and they need to be addressed”.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056416
If continuation sheet
Page 4 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056416
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mayers Memorial Hospital
43563 Hwy 299 E
Fall River Mills, CA 96028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's
ability to function.
Based on interview, observation, and record review, the facility failed to meet this requirement when three
of five sampled residents (Residents 3, 5, and 29) with dementia (a brain problem that affects memory and
behavior), received antipsychotic medications (drugs that regulate or control thinking and behaviors)
without an adequate indication for use (target symptom or behavior) when: 1. Specific, measurable,
behaviors that are not subjective;2. Non-pharmacologic (non- drug) interventions were tried to address
residents' behaviors prior to administering antipsychotic agents, and;3. A physician's response to the
pharmacist's recommendations for use of these medications was not done. These failures had the potential
for unwanted and adverse medication side effects including; motor and sensory instability (unreliable
thinking and ability to move), dizziness, drowsiness, increased risk of falls and fractures, and death caused
by heart problems. Findings: Review of the facility's policy titled, Residents with Dementia Antipsychotic
Medication indicated: 1a.: The physician in conjunction with the interdisciplinary team (IDT) will add
resident-specific, non-pharmacological (non drug) interventions upon admission, and routinely throughout
therapy when needed and; 1b.: The IDT will continue to follow the specific non-pharmacological
interventions to make sure they are the best fit for the resident. This will be done at least monthly. and;2.
Upon initiation of an antipsychotic medication for a resident with a diagnosis of dementia [age-related
decline in brain function], the Charge LVN will obtain from the physician an approved diagnosis for the
antipsychotic medication and specific behaviors for its use. Whenever there is a change in the resident's
medical condition or medical status, the consultant pharmacy, at the bequest of the facility, will review the
resident's current medications. The consultant pharmacist will then recommend to the physician any
specific dose reductions, additions/changes, and or discontinuations, based on need, labs, and the current
dose.Clinical record review indicated Resident 3 was admitted for medical conditions that included
unspecified dementia, chronic kidney disease, and emphysema (loss of ability of lungs to expand). Review
of resident 3's physician orders indicated that on 6/17/25, his physician ordered Rexulti (brexpiprazole, an
antipsychotic medication) for agitation, (undefined) related to unspecified dementia, unspecified severity,
with other behavioral disturbances, which were also further undefined. Resident 3's physician orders
indicated that he first received Rexulti on 5/10/25 for agitation which had not specified the specific target
behavior or symptom.Review of Resident 3's care plan dated 5/12/25, indicated that resident had, an
alteration in mood and behavior related to dementia as evidenced by physical aggression toward staff and
peers, including verbal aggression and agitation toward staff/peers. The terms aggression and agitation
were undefined, without example, creating a potential for subjective interpretation by various staff
assessing Resident 3's behavior. Resident 3's care plan indicated an absence of non-pharmacologic
approaches other than general statements such as anticipate the resident's needs, and approach the
resident in a calm manner. Review of Resident 3's electronic medication administration record (eMAR)
dated 5/11/25, indicated that Behavior Monitoring was constituted by verbal aggression, and agitation
without further definition or examples of aggressive or agitated acts. Review of Interdisciplinary Team (IDT,
a group of facility managers who oversee resident care) notes dated 7/1/25, had not addressed Resident
3's use of Rexulti. There was no discussion of what target symptoms the antipsychotic medication was
prescribed for or what the expected risks and benefits were for Resident 3 by using this medication.Review
of progress notes entered by Charge LVN (LN C) on 6/05/25 at 8:42 am, indicated only broad examples of
aggression, which were mainly toward staff. LVN C indicated in that progress note that Rexulti may have
been an inappropriate medication for Resident 3, Resident continues to have aggressive behaviors towards
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056416
If continuation sheet
Page 5 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056416
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mayers Memorial Hospital
43563 Hwy 299 E
Fall River Mills, CA 96028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
staff and peers. This morning resident got agitated that another resident was calling out to go to the
restroom. Making threatening statements towards nursing staff stating he was going to fight the nurse and
take care of him. These behaviors seem to continue to worsen and is becoming a safety issue for not only
other residents but staff as well. Rexulti seems to be ineffective at this time.During a concurrent interview
and observation on 8/5/25 at 9:15 am, of Resident 3 stated that he had problems with roommates he has
had and, the alarms that were going off all the time. He appeared unkept, had long uncombed hair, and had
difficulty communicating clearly. He currently had no roommate. In an interview on 8/6/25 at 10:57 am, LVN
C stated that she couldn't recall any non-pharmacologic interventions for Resident 3. LVN C stated that
Resident 3 was new, and that she was the charge nurse helping staff contact the medical provider about
the resident's behaviors of throwing objects and threatening his roommates. She stated the as she recalls
it, the provider just put in the order, but she couldn't recall what staff might have tried otherwise before
starting an antipsychotic drug. LVN C stated that Resident 3 had received a dose of Clonidine (a blood
pressure medicine) that was abruptly stopped; Resident 3's provider suspected it could have had an
interaction with other medication and caused Resident 3's agitation. LVN C stated that Rexulti was ordered
and started around the same time as stopping Clonidine, which made it difficult to asses what the Rexulti
was actually contributing to the medication mix. LVN C confirmed that using the antipsychotic was
aggressive, adding, there were other things that staff could try before aggressive treatment.Record review
indicated Resident 5 was admitted to the facility for medical conditions that included a history of stroke,
unspecified dementia, nerve pain, weakness, and need for assistance. Review of Resident 5's physician
orders indicated that her physician ordered Rexulti 0.5 milligrams (mg, a unit of measure) by mouth once
daily, on 1/22/25, for agitation related to dementia. No further definition of agitation was described. Resident
5's physician orders indicated that on 3/26/25 Resident 5's dose of Rexulti was increased to 1 mg, and that
the medication was discontinued 5/14/25, and restarted as 0.5 mg on 5/28/25, at the recommendation of
the resident's daughter.Review of IDT notes had not addressed Resident 5's use of Rexulti. There was no
discussion of what target symptoms the antipsychotic medication was prescribed for or what the expected
risks and benefits were for Resident 5, by using this medication.Resident 5's record titled, Order Summary
dated 5/28/25 indicated, Monitor for the following behaviors: A) Verbal aggression toward staff and others;
B) Physical aggression toward staff and others. There were no defining characteristics of verbal or physical
aggression. Review of Resident 5's care plan dated 1/22/25 through 7/21/25, indicated Rexulti as the first
intervention for the Resident 5's behavior of, Aggressive documented episodes with her roommates, Anger,
Poor impulse control, and Attempt at leaving the facility unassisted. No nonpharmacologic approaches were
included on the care plan. In an interview and observation on 8/4/25 at 3:30 pm, Resident 5 was observed
to be socializing in activities and stated she doesn't need any medication, she's fine.In an interview on
8/5/25 at 12:44 pm, LVN B stated that Resident 5 received Rexulti after she had episodes of aggression
toward others and staff, mostly consisting of threatening her roommate, hostility toward her granddaughter,
and refusing showers and washing hair. In an interview and concurrent review on 8/5/25 at 3:21, with the
Director of Nursing (DON), the DON confirmed that behaviors listed as aggressive could be more specific.
DON confirmed that Resident 3 and 5's IDT notes had not addressed the use of Rexulti or included specific
target behaviors, non-pharmacological interventions to be tried, and what the expected risks and benefits
were for the use of the antipsychotic medication in accordance with the facility's policy, and should
have.Review of Resident 29's clinical record indicated that he was admitted to the facility for conditions that
included dementia and a need for staff assistance in carrying out
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056416
If continuation sheet
Page 6 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056416
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mayers Memorial Hospital
43563 Hwy 299 E
Fall River Mills, CA 96028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
activities of daily living. A review of Resident 29's physician's orders indicated that on 4/28/25 an order was
entered by his physician for Zyprexa (olanzapine, an antipsychotic drug), Oral Tablet 5 mg, once daily at
bedtime for aggressive behaviors related to dementia. A review of 29's e-MAR from January to July 2025,
indicated that the facility had not monitored any behaviors for the use of Zyprexa for Resident 29.A review
of Resident 29's pharmacist drug regimen review (DRR) dated June 2025, indicated the Pharmacist's
(PHARM) documented, Contacted provider.Resident has no charted behaviors for at least 120 days at time
of review. OBRA F329 (federal Omnibus Reconciliation Act, a federal act that impacts use of antipsychotics)
states that the lowest effective dose of antipsychotics should be used to control symptoms. Please evaluate
a trail of a lower dose would be indicated. If dose not reduced, please work with nursing staff on targeted
behaviors. The record further indicated that this was the pharmacist's fourth month in a row this
recommendation was made without Resident 29's physician responding. The PHARM DRR also included
that Buspar (an antianxiety medication) had no behavior monitoring and documented, Resident has had
minimal behaviors charted for Buspar in May. None in June at time of review. Please evaluate. If dose
reduction not indicated, please work with nursing staff to target behaviors. The DRR indicated Resident 29's
physician had not responded to this review since May 2025, a period of three months.In an interview DON
on 8/6/26 at 2:46 pm, and concurrent review of Resident 29's care plan , DON stated, Non-pharmacologic
approaches appears to be none. She confirmed that the documentation was not adequate for justification of
using an antipsychotic, and that there should be more specific about behaviors.In an interview and
concurrent record review on 8/7/25 at 9:00 am, PHARM confirmed that he had reviewed all of the above
medications. PHARM stated that Rexulti is a medication specific to agitation and aggressiveness in patients
with dementia. Pharmacist stated, When I reviewed these orders, I looked at specific instances of agitation
and aggression that could be harmful to the resident or others. PHARM confirmed that he reminded the
DON and nursing staff that the documentation of behaviors over the last 120 days of his review needed to
be more specific to meet the standard of using an antipsychotic in a skilled nursing setting. PHARM
confirmed that his request to consider Gradual Dose Reduction (GDR) for Resident 29 had carried over
four months in a row unaddressed by Resident 29's physician. PHARM stated that Resident 29 was
declining as would be expected with his disease, but at this point Resident 29 was almost nonverbal
(unable to speak), so many of the behaviors he may have had in the past may not be continuing as he
becomes more incapacitated. PHARM added that the use of antipsychotic medications in the elderly has
been associated with falls and poor clinical outcomes, and that doses should be continuously evaluated
throughout their disease progression.
Event ID:
Facility ID:
056416
If continuation sheet
Page 7 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056416
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mayers Memorial Hospital
43563 Hwy 299 E
Fall River Mills, CA 96028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure pharmacy services were maintained
for a census of 69 when the controlled drug (medication that may be abused or cause addiction) record
form was not filled out and signed accurately. This failure could result in diversion of the residents' unused
controlled medications.During an inspection of the controlled medication bin located in the medication room
on 8/4/25 at 1:22 p.m., the controlled medication bin was observed to be locked and sealed with a
numbered zip tie, 9973377, which was different than the recorded tag number, 9973375, on the controlled
count sheet.During an interview on 8/4/25 at 1:25 p.m. with Charged Nurse (CN) A, CN A confirmed that
the number stated on the numbered zip tie was not the same as the number recorded and signed by her on
the controlled count sheet. CN A acknowledged it was a mistake.During an interview on 8/4/25 at 1:32 p.m.
with the Director of Nursing (DON), the DON stated, I see the potential that someone can come and switch
out the tag. The code on the lock should match with the record to minimize the risk of drug
diversion.Review of the facility policy and procedure titled, discontinued Medications and Controlled
Substance Disposal, dated 4/24/25, indicated, [NAME] Memorial Hospital District's Skilled Nursing Facility
handles discontinued medications in a secure, safe, and legal manner.
Event ID:
Facility ID:
056416
If continuation sheet
Page 8 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056416
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mayers Memorial Hospital
43563 Hwy 299 E
Fall River Mills, CA 96028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** This
regulation was not met when pharmacy recommendations were not followed or responded to by the
Physician, Director of Nursing or nursing staff for three of six sampled residents (Residents 3 ,5, and 29),
for periods of up to six months (120 days).This had the potential for residents to remain on unnecessary
medication and potentially exposing them to unnecessary unwanted and adverse side effects of those
medications, which included falls, confusion and death by heart related problems. Findings: Review of the
facility's policy titled, Residents with Dementia Antipsychotic Medication, dated 6/18/24, indicated,
Whenever there is a change in the resident's medical condition or medical status, the consultant pharmacy,
at the bequest of the facility, will review the resident's current medications. The consultant pharmacist will
then recommend to the physician any specific dose reductions, additions/changes, and or discontinuations,
based on need, labs, and the current dose. The physician will review the dosage recommendations and
determine at such time if a dose adjustment is medically indicated or clinically contraindicated [not
necessary]. The reason for the medication to continue to be medically indicated will be answered in the
response section on the consultant's recommendation or in the physicians' progress note.Clinical record
review indicated Resident 3 was admitted for medical conditions that included unspecified dementia,
chronic kidney disease, and emphysema (loss of ability of lungs to expand).Review of resident 3's physician
orders indicated that on 6/17/25 his physician ordered Rexulti (brexpiprazole, an antipsychotic medication
that alters thinking or behavior disturbances) for agitation. Review of Resident 3's monthly Pharmacy
Medication Regimen Review (MRR) records dated 1/25 to 7/25/25, indicated no signature or response to
the Pharmacist's recommendations from Resident 's physician, from 3/25/25 to present, a period of five
months. Clinical record review indicated Resident 5 was admitted to the facility for medical conditions that
included a history of stroke, unspecified dementia, nerve pain, weakness, and need for assistance with
activities of daily living.Review of Resident 5's physician orders indicated that her physician ordered Rexulti
0.5 milligrams (mg, a unit of measure) by mouth once daily on 1/22/25, for agitation related to dementia.A
review of the, Beers Criteria for Potentially Inappropriate Medications, a set of guidelines developed by the
American Geriatrics Society, indicated Antipsychotics as a class of medications that have the potential to
be unsafe in patients greater than [AGE] years old. Review of Resident 5's MRR's dated 1/25 to 7/25/25
indicated that in January, PHARM indicated to the provider, The combination of gabapentin [a nerve pain
medicine] and an opioid (a strong narcotic pain medicine), was a high risk combination per the Beers list.
Please document a risk benefit analysis that addresses risk of fall/fracture and respiratory depression.
Gabapentin is ordered for nerve pain in back. Is it effective? Nerve pain in back is an off-label use. Resident
5's physician had not responded to PHARM's recommendations for 10 months. Review of Resident 29's
clinical record indicated that he was admitted to the facility for conditions that included dementia and a
need for assistance in his activities of daily living.A review of Resident 29's orders indicated that on 4/28/25
an order was entered by his physician for Zyprexa (olanzapine, an antipsychotic medication), Oral Tablet, 5
mg per day, for aggressive behaviors related to dementia.A review of Resident 29's MRR dated June 2025,
indicated the Pharmacist's (PHARM) comments: Contacted provider.Resident has no charted behaviors for
at least 120 days at time of review. OBRA F329 (federal Omnibus Reconciliation Act, a federal act that
impacts use of antipsychotics) states that the lowest effective dose of antipsychotics should be used to
control symptoms. Please evaluate a trail of a lower dose would be indicated. If dose not reduced, please
work with nursing staff on targeted
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056416
If continuation sheet
Page 9 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056416
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mayers Memorial Hospital
43563 Hwy 299 E
Fall River Mills, CA 96028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
behaviors. The record further indicated that this was the pharmacist's fourth month in a row this
recommendation continued. Resident 29's June 2025 MRR also indicated concerns for behavior
documentation for the use of Buspar (an antianxiety medication), Resident has had minimal behaviors
charted for Buspar in May. None in June at time of review. Please evaluate. If dose reduction not indicated,
please work with nursing staff to target behaviors. No response was indicated in the physician's signature
line.In an interview and concurrent record review on 8/7/25 at 9:00 am, PHARM confirmed that he had
reviewed all of the above medications for Resident 29. PHARM confirmed that he reminded the DON and
nursing staff that the documentation of behaviors for antipsychotics needed to be more specific to meet the
standard of using an antipsychotic in a skilled nursing setting. PHARM confirmed that his request to
consider Gradual Dose Reduction (GDR) for Resident 29 had carried over four months in a row
unaddressed by the Physician, DON, and nursing staff.
Event ID:
Facility ID:
056416
If continuation sheet
Page 10 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056416
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mayers Memorial Hospital
43563 Hwy 299 E
Fall River Mills, CA 96028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure the medication rate did not
exceed 5% for 2 of 6 sampled residents (Resident 40 and 4).1. For Resident 40, a licensed nurse was
unable to administer Resident's 40's doxycycline, a medication to treat and prevent infections, with the rest
of resident's morning medications when doxycycline was not available to be administered per Physician
Orders.2. For Resident 4, a licensed nurse did not administer Resident 4's omeprazole, a medication to
treat certain conditions where there is too much acid in the stomach, as ordered by the physician.As a
result, 2 errors were identified out of 31 opportunities for error during the observation of medication
administration; the facility medication error was 6.45%.1. During an observation of medication
administration on 8/5/25 at 7:05 a.m., Licensed Nurse (LN) B was observed to prepare and administer
Resident 40's morning medications which did not include Resident 40's doxycycline. During an interview on
8/5/25 at 7:10 a.m. with LN B, LN B stated, doxycycline was not available. Resident ran out short somehow,
and I don't know why. Reconciliation of the observation of medication administration with Resident 40's
current Physician Orders indicated an order, dated 7/30/25, doxycycline oral tablet, 100 mg (milligram, unit
of measurement) by mouth two times a day for bronchitis (an inflammation of the bronchial tubes, the
airways that carry air to your lungs) until 8/8/25. During an interview on 8/5/25 at 7:35 a.m. with the Charge
Nurse (CN), the CN stated, RX [prescription] got extended by the provider, but the medication was still not
received from the pharmacy. During another interview on 8/5/25 at 7:38 a.m. with LN B, LN B stated, the
dose was just taken out of the emergency medication box and administered.During another interview on
8/5/25 at 11:59 a.m. with the CN, the CN stated, the pharmacy was contacted to follow up on the missing
doses of doxycycline. During an interview on 8/5/2025 at 12:07 p.m. with the Director of Nursing (DON), the
DON stated, the expectation is to have the full dose of medication available for medication administration. If
short [the quantity], the pharmacy needs to send the remaining quantity in a timely manner. A review of
facility policy titled, Administering Medications, dated 9/2023, indicated Medications and treatment shall be
administered as prescribed.retrieve medication from patient medication drawer.2. During an observation of
medication administration on 8/5/25 at 7:58 a.m., LN B was observed to prepare and administer Resident
4's morning medications which included Resident 4's omeprazole. All medications were given together.
Breakfast was already served and Resident 4 had consumed approximately 1/2 of his breakfast.
Reconciliation of the observation of medication administration with Resident 4's current Physician Orders
indicated an order, dated 5/17/25, for omeprazole oral capsule delayed release 20 mg, give 1 capsule by
mouth two times a day for GI (gastrointestinal) protection give on empty stomach before breakfast. During
an interview on 8/5/25 at 11:55 a.m. with LN B, the LN B stated according to the Physician Orders,
Resident's omeprazole should have been given on empty stomach to protect Resident's stomach.
Omeprazole was given to Resident after breakfast. LN B stated the order summary on the MAR
(Medication Administration Record) did not match with the prescription label.During an interview on 8/5/25
at 12:10 p.m. with the DON, the DON stated, the nurses are expected to follow the Physician Orders. The
nurses should make sure the MAR and Physician Order match. The MAR should have been updated to
administer Resident's omeprazole to 7 a.m. allowing the nurse to have enough time to administer the
medication before breakfast.A review of facility policy and procedure (P&P) titled, Administering
Medications, dated 9/2023, the P&P indicated Medications and treatment shall be administered as
prescribed.The 6 rights.the Right drug: read re-read med [medication] orders and drug label.the Right Time:
times given are correct .recheck EMAR [Electronic Medication Administration Record] and medication
bottle labels to insure patient name, medication, and directions match.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056416
If continuation sheet
Page 11 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056416
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mayers Memorial Hospital
43563 Hwy 299 E
Fall River Mills, CA 96028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interview, and record review, the facility failed to ensure medications were stored
correctly, when:1. An expired 3 ml (milliliter, unit of measure) insulin lispro pen, medication used to treat
high blood sugar levels, was found in the medication cart. 2. An expired 5 ml multidose vials of Tuberculin
purified protein derivative testing agent, a solution used in a skin test to diagnose latent lung infection, was
found in the medication room B's refrigerator. These failures had the potential for medication error, misuse,
or administering expired and ineffective medications to the residents.1. During an inspection of medication
cart Hall #2 with Licensed Nurse (LN) A on 8/4/25 at 1:19 p.m., an expired insulin lispro pen was found with
an expiration date of 7/22/25 on the label.
During an interview on 8/4/25 at 1:20 p.m. with LN A , LN A acknowledged that the insulin pen was expired
and needed to be removed from the refrigerator. LN A stated, “expired medications will have reduced
efficacy.”
During a review of insulin lispro’s Provider Information (PI), last revised 9/2023, the PI indicated,
“Do not use insulin lispro past the expiration date printed on the label .Throw away all opened vials
after 28 days of use, even if there is insulin left in the vial.”
During an interview on 8/4/25 at 1:35 p.m. with the Director of Nursing (DON), the DON stated, the nurses
should be checking for outdates every time they take over the cart. The insulin pens should be dated and
replaced when they are expired. expired medications will not be effective.
Review of the facility policy and procedure (P&P) titled, “Medication Procurement, Storage &
Security” dated 3/2025, the P&P stated, “Drugs and biologicals are stored under the
conditions recommended by the manufacturer…medications with shortened expiration dates are
labeled with the new expiration date after first use. Example include insulin…outdated medications are
removed from drug storage areas monthly…outdated, mislabeled, recalled, or otherwise unusable
drugs and biologicals are not available for patient use and are stored separately…”
2. During an inspection of medication room B’s refrigerator on 8/4/25 at 8:43 a.m. with Assistant
Director of Nursing (ADON) B, an expired 5 ml multi-dose vial of tuberculin purified protein derivative
testing agent was found with “open date of 5/22/25” and “discard after 6/21/25”
on the label.
A review of the label on the product box indicated, “Discard opened product after 30 days.”
During an interview on 8/4/25 at 8:54 a.m. with ADON B, ADON B confirmed that the tuberculin purified
protein derivative testing agent was expired and needed to be removed from the refrigerator. ADON B
stated, “It should have been removed from the active medication storage. The expired medication
could be less effective and dangerous for a resident.”
Review of the facility P&P titled, “Medication Procurement, Storage & Security” dated 3/2025,
the P&P stated, “Drugs and biologicals are stored under the conditions recommended by
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056416
If continuation sheet
Page 12 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056416
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mayers Memorial Hospital
43563 Hwy 299 E
Fall River Mills, CA 96028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
the manufacturer…outdated, mislabeled, recalled, or otherwise unusable drugs and biologicals are not
available for patient use and are stored separately…”
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056416
If continuation sheet
Page 13 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056416
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mayers Memorial Hospital
43563 Hwy 299 E
Fall River Mills, CA 96028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure infection prevention and
control practices were followed when a blood pressure monitor (device used to measure blood pressure)
was not disinfected according to manufacturer's instructions after being used during medication pass
observation. This failure had the potential to transmit blood-borne pathogens or bodily fluids between
residents.During a medication pass observation with Licensed Nurse (LN) A on 8/5/25 at 8:30 a.m., LN A
used a blood pressure monitor to measure Resident 40's blood pressure inside the resident's room. The
blood pressure monitor was then taken out of resident room's and placed on the medication cart without
being cleaned and disinfected.During a medication pass observation with LN A on 8/5/25 at 7:28 a.m., LN
A used the same blood pressure monitor to measure Resident 13's blood pressure inside the resident's
room. The blood pressure monitor was then taken out of resident's room and placed on the medication cart
without being cleaned and disinfected.During a medication pass observation with LN A on 8/5/25 at 7:45
a.m., LN A used the same blood pressure monitor to measure Resident 2's blood pressure inside the
resident's room. The blood pressure monitor was then taken out of resident's room and placed on the
medication cart without being cleaned and disinfected.During an interview with LN A on 8/5/25 at 8:25 a.m.,
LN A acknowledged that the blood pressure monitor and cuffs were not cleaned and sanitized between
patients. LN 1 stated, ideally blood pressure monitor and cuffs could be wiped to reduce risk of
infection.During an interview with Director of Nursing (DON) on 8/5/25 at 12:12 p.m., the DON stated, the
blood pressure monitor and cuffs needed to be sanitized and disinfected between each resident to reduce
risk of infection.During a review of the facility's policy and procedure (P&P) titled, Cleaning, disinfecting,
and Sterilization, dated 5/2021, the P&P indicated, The following guidelines are general rules for ensuring
that supplies and equipment are adequately cleaned, disinfected or sterilized. Specific policies for high-level
disinfection or sterilization are maintained by the respective department.personal must have proper training
on processing instruments (through either sterilization or high level disinfection) with competency testing
upon hire, annually and periodically as needed.During a review of facility provided document by the DON
on 8/5/25 t 4:36 p.m., untitled, the document stated, cleaning recommendations for your [brand name] wrist
blood pressure monitor are important to maintain its hygiene.Monitor Casing: use a soft, dry cloth or a cloth
dampened with water and a mild detergent to clean the monitor's exterior surface.Cuff: similar to the
monitor casing, clean the cuff with a soft, moistened cloth and a mild, neutral detergent.regularly clean your
blood pressure monitor to maintain accuracy and hygiene.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056416
If continuation sheet
Page 14 of 14