F 0580
Level of Harm - Minimal harm
or potential for actual harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
Based on interview and record review, the facility failed to notify the physician when a resident exhibited an
episode of touching himself inappropriately in the hallway for one out of six sampled residents (Resident 1).
Residents Affected - Few
This deficient practice led to a delay in medical evaluation and interventions for Resident 1's hypersexual
behaviors. Cross-reference F656 and F600.
Findings:
During a concurrent interview and record review on, 8/6/2024, at 3:16 p.m., with Registered Nurse (RN) 2,
Resident 1's Behavior Plan, dated 2/17/2024, and Resident 1's Change of Condition (COC) Notes, dated
2/2024, were reviewed. The Behavior Plan indicated it was reported that Resident 1 masturbated (to
pleasure oneself in a sexual way) in the doorway of his room, in a public setting on 2/17/2024. The COC
notes indicated there was no change of condition notification made to the physician, psychiatrist, nor the
psychologist for Resident 1's display of inappropriate sexual behavior on 2/17/2024. RN 2 stated for every
change of condition, the normal process was to complete a change of condition note, and notify the
physician, and conservator or responsible party. RN 2 stated a change of condition note should have been
completed on 2/17/2024 so that the physician and the appropriate doctors could place proper orders and
interventions for Resident 1. RN 2 stated there was a possibility Resident 1's condition worsened or
continued over time if the doctors were not made aware of his behaviors.
During an interview, on 8/6/2024, at 3:50 p.m., with the Director of Nursing (DON), the DON stated a
change of condition note should have been made for Resident 1's display of inappropriate sexual behavior
on 2/17/2024. The DON stated that the social services designee (SSD) did not relay this information to the
licensed nursing staff so that the licensed nurses could complete the change of condition note and notify
the physician. The DON stated it was expectation of the SSD to communicate any medical or behavioral
changes to the nursing staff, and because of this, there was a delay in care for the medical treatment and
interventions for Resident 1's hypersexual behaviors. The DON stated that if the doctor were not made
aware of changes of condition, then it would be considered negligence .
During a review of the facility's Policy and Procedure (P&P), titled, Change of Condition (undated), the P&P
indicated the facility shall promptly notify the resident, his or her attending physician, and Conservator
(individual who handles the financial or daily life affairs of a conservatee) Los Angeles Public Guardian of
changes in the resident's medical/mental condition.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
056417
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
View Heights Conv Hosp
12619 S. Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility's Social Services Designee Job Description (undated), the job description
indicated the SSD was to ensure that all charted progress notes are completed accurately, informative,
descriptive, and timely of the services provided and of the resident's response to the service. The job
description indicated the SSD was to communicate with the medical staff, nursing service, and other
department directors.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056417
If continuation sheet
Page 2 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
View Heights Conv Hosp
12619 S. Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of six sampled residents
(Resident 2) were free from sexual abuse from Resident 1, who had a known history of hypersexual
behaviors (an intense focus on sexual fantasies, urges, or behaviors that can't be controlled), by failing to:
1. Immediately intervene and provide a safe distance between Resident 1 and Resident 2 when Resident 1
began masturbating (to pleasure onself sexually) in public.
2. Ensure the social services designee (SSD) notified and communicated with the licensed nurses when
Resident 1 first exhibited hypersexual behaviors on 2/17/2024.
These deficient practices resulted in Resident 1 masturbating while standing in close proximity to Resident
2 in the hallway on 7/20/2024. These failures also resulted in Resident 2 exhibiting feelings of anger as
evidenced by a furrowed brow and fast breathing when speaking of the incident.
Cross reference F656.
Findings:
1. During a concurrent observation and interview, on 8/5/2024, at 2:14 p.m., with the Director of Nursing
(DON), the camera footage, dated 7/20/2024, timed at approximately 8:00 a.m. to 9:00 a.m., was reviewed.
The camera footage showed that Resident 1 stood less than an arm's distance away from Resident 2, for
approximately ten to fifteen minutes, while Resident 2 talked on the phone in the hallway. Two nurses
(Registered Nurse [RN] 1 and Certified Nursing Assistant [CNA] 1) walked past the two residents. RN 1,
stopped, and exchanged words with Resident 1, and proceeded to walk away from the two residents. CNA
1 appeared to look in the direction of the two residents and proceeded to walk past the two residents.
Resident 1 proceeded to lower his shorts and insert his left hand and arm into his shorts, and Resident 1's
left arm moved in a back-and-forth motion. The DON stated Resident 1 stood less than an arm's distance
away from Resident 2, which was an inappropriate and unsafe distance. The DON stated she would have
expected the facility staff to immediately, physically separate the residents to ensure safety for both
residents. The DON stated that because staff did not intervene to maintain a safe distance between the two
residents, there was an increased potential for Resident 1 to exhibit inappropriate sexual behavior in a
public setting, in front of Resident 2. The DON stated any display of inappropriate touching, or sexual
behavior directed at a specific individual, in a public setting, was classified as sexual abuse.
During a review of the facility's Incident Follow-Up Report, dated 7/25/2024, the report indicated Resident 2
reported (on 7/22/2024) the resident sat by the phone in the hallway when Resident 1 approached her and
touched her on the back. The report indicated Resident 1 saw Resident 2's left hand inside his shorts when
she turned around.
During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially
admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 1
was admitted with diagnoses that included schizophrenia (a serious mental health condition that affects
how people think, feel and behave) and chronic obstructive pulmonary disease (COPD, a group of diseases
that cause airflow blockage and breathing-related problems).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056417
If continuation sheet
Page 3 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
View Heights Conv Hosp
12619 S. Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of Resident 1's Minimum Data Set ([MDS]- a comprehensive resident assessment and
care-screening tool), dated 6/14/2024, the MDS indicated Resident 1's cognition (ability to think and
reason) was moderately impaired. The MDS indicated Resident 1 was independent with activities of daily
living (ADLs, daily self-care activities such as grooming, dressing, toileting, and personal hygiene).
During a review of Resident 1's care plan titled, Physical Aggression, dated 3/27/2023, the care plan
indicated Resident 1 was to be placed on one-to-one monitoring for safety if necessary.
During a review of Resident 1's care plan titled Hypersexual Behavior, dated, 2/17/2024, the care plan
indicated the staff's interventions indicated to encourage Resident 1 to attend healthy relationship,
symptom management, and impulse control group, and staff were to model and role play appropriate
behaviors for Resident 1. The care plan indicated staff were to notify Resident 1's Medical Doctor,
Psychiatrist (a doctor who specializes in mental health), Psychologist (a person who specializes in the
study of mind and behavior or in the treatment of mental, emotional, and behavioral disorders), and
Therapist for additional support and interventions.
During a review of Resident 1's Behavior plan dated 2/17/2024, the behavior plan indicated Resident 1
masturbated (to pleasure oneself sexually) in the doorway of his room on 2/17/2024. The behavior plan
indicated the plan was placed into effect so that Resident 1 would not have another similar incident while in
the facility. The plan indicated staff would intervene immediately and reassess interventions at that time if
Resident 1 were to deviate from the plan.
2. During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was
admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder (mental health
problem where you experience psychosis as well as mood symptoms) and bipolar disorder (a mental
illness that causes unusual shifts in a person's mood, energy, activity levels, and concentration).
During a review of Resident 2's MDS, dated [DATE], the MDS indicated Resident 2's cognition was intact.
The MDS indicated Resident 2 was independent with ADLs.
During a concurrent observation and interview, on 8/5/2024, at 9:50 a.m., with Resident 2, Resident 2
stated Resident 1 touched himself inappropriately in front of her while she used the phone on 7/19/2024 .
Resident 2 stated that it happened again on 7/20/2024, and staff had knowledge of the incident. Resident 2
stated she was told to just ignore the resident. Resident 2 stated that made her feel mad and upset.
Resident 2 was observed with a furrowed brow and fast breathing as she stated the incident made her feel
uncomfortable for the duration that she was in the same unit as Resident 1. Resident 2 stated she felt angry
when staff did not do anything to prevent Resident 1 from inappropriately touching himself. Resident 2
stated she had known Resident 1 to touch himself inappropriately in the past (in public) and stated that staff
had knowledge of his inappropriate sexual behaviors.
3. During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was
admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder (mental health
problem where you experience psychosis as well as mood symptoms).
During a review of Resident 3's MDS, dated [DATE], the MDS indicated Resident 3's cognition was intact.
The MDS indicated Resident 3 was independent with ADLs.
During an interview, on 8/5/2024, at 10:14 a.m., with Resident 3, Resident 3 stated she witnessed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056417
If continuation sheet
Page 4 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
View Heights Conv Hosp
12619 S. Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Resident 1 stand by Resident 2 and jack off (the stimulation of private body parts for sexual pleasure) in
front of Resident 2 while she used the phone. Resident 3 stated that she tried to get Resident 2 to stop
what he was doing but he did not listen. Resident 3 stated staff had knowledge of the incident but did not do
anything to stop or prevent Resident 1's actions. Resident 3 stated Resident 1 was known to have similar
incidents and display inappropriate sexual behavior in public, but could not identify the names of staff who
knew or recall what dates these events transpired.
During a concurrent observation and interview, on 8/6/2024, at 1:00 p.m., with the Program Manager (PM),
the camera footage, dated 7/20/2024, timed at approximately 8:00 a.m. to 9:00 a.m., was reviewed. The PM
stated he would have separated the two residents immediately. The PM stated that staff (based on the
camera footage) did not intervene immediately to ensure Resident 2's safety, and due to the lack of
intervention and supervision, this led Resident 2 to be subject to Resident 1's inappropriate sexual
behavior. The PM stated that staff did not perform everything to keep Resident 2 safe and free from
Resident 1's inappropriate sexual behavior.
During an interview on 8/6/2024, at 2:59 p.m., with Registered Nurse (RN) 1, RN 1 stated on 7/20/2024 she
recalled that Resident 1 stood at an unsafe distance form Resident 2. RN 1 stated that she should have
delegated another staff member to supervise the two residents before she proceeded to walk away. RN 1
stated anything could have happened during the times that both residents were left unattended because
the two residents were unsupervised and less than six feet from each other.
During a concurrent interview and record review on 8/6/2024, at 3:16 p.m., with RN 2, Resident 1's
Behavior Plan, dated 2/17/2024, and Resident 1's Change of Condition Notes, dated 2/2024, were
reviewed. The Behavior Plan indicated it was reported that Resident 1 masturbated in the doorway of his
room, in a public setting on 2/17/2024. The Change of Condition notes indicated there was no change of
condition notification made to the physician, psychiatrist, nor the psychologist for Resident 1's display of
inappropriate sexual behavior on 2/17/2024. RN 2 stated, for every change of condition, the normal process
was to complete a change of condition note, and notify the physician, and conservator or responsible party.
RN 2 stated a change of condition note should have been completed on 2/17/2024 so that the physician
and the appropriate doctors could place proper orders and interventions for Resident 1. RN 2 stated there
was a possibility Resident 1's condition worsened or continued over time if the doctors were not made
aware of his behaviors.
During an interview on 8/6/2024, at 3:50 p.m., with the Director of Nursing (DON), the DON stated a
change of condition note should have been made for Resident 1's display of inappropriate sexual behavior
on 2/17/2024. The DON stated the SSD did not relay that information to the licensed nursing staff so that
the licensed nurses could complete the change of condition note and notify the physician. The DON stated
it was expectation of the SSD to communicate any medical or behavioral changes to the nursing staff, and
because of this, there was a delay in care for the medical treatment and interventions for Resident 1's
hypersexual behaviors. The DON stated that if the doctor were not made aware of changes of condition,
then it would be considered negligence .
During a review of the facility's Social Services Designee Job Description (undated), the job description
indicated the SSD was to ensure that all charted progress notes are completed accurately, informative,
descriptive, and timely of the services provided and of the resident's response to the service. The job
description indicated the SSD was to communicate with the medical staff, nursing service, and other
department directors.
During a review of the facility's Policy and Procedure (P&P) titled, Abuse , dated 2023, the P&P
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056417
If continuation sheet
Page 5 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
View Heights Conv Hosp
12619 S. Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
indicated every resident had the right to be free from abuse, the basic responsibility of every employee was
to ensure the safety and well-being of the resident, and staff shall promote dignity and assist residents as
needed.
During a review of the facility's P&P titled, Preventing Resident Abuse , dated 2023, the P&P indicated the
facility was to assess residents with signs and symptoms of behavior problems and implementing care
plans to address behavioral issues. The P&P indicated the facility was to identify areas within the facility
that may make abuse and neglect more likely to occur and monitoring these areas regularly.
During a review of the facility's policy and procedure (P&P)titled, High Risk Safety Monitoring , dated 2020,
the P&P indicated the following:
1. The facility closely monitored the status of residents who are at risk for unsafe behavior, to observe for a
significant change in their behavior or their physical or mental condition.
2. Direct care staff were assigned common areas [throughout the facility] in order to observe resident
behavior.
3. Staff was to respond and intervene as necessary to any resident who verbally and non-verbally
communicates feeling unsafe or agitated, or is behaving in an unsafe manner.
4. Direct must have been in full view of the resident's rooms or other designated areas in order to observe
the residents for safety.
5. The staff member may not leave his/her post until another staff member is present for relief.
6. When there was a significant change noted in the resident's mental status, or the resident is behaving in
an unsafe manner, a Licensed Nurse is to be notified immediately.
During a review of the facility's P&P titled, Resident Rights , dated 2020, the P&P indicated the residents'
rights were to be maintained and utilized to enhance the comfort and well-being of each patient.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056417
If continuation sheet
Page 6 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
View Heights Conv Hosp
12619 S. Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to effectively implement care plan interventions
to address a resident's hypersexual (an intense focus on sexual fantasies, urges or behaviors that can't be
controlled) behaviors for one out of six sampled residents (Resident 1) when the facility failed to:
1. Document and encourage Resident 1 to attend therapeutic group meetings for healthy relationships,
symptom management, and impulse control.
2. Model and role play appropriate behaviors for Resident 1.
3. Notify and communicate with licensed nurses and the physician when Resident 1 exhibited his first
episode of publicly and inappropriately touching himself in the hallway on 2/17/2024.
These deficient practices resulted in Resident 1 sexually touching himself inappropriately as he stood in
close proximity to Resident 2, as she spoke on the telephone, in the hallway (on 7/20/2024). These failures
also resulted in Resident 2 exhibiting feelings of anger as evidenced by a furrowed brow and fast breathing.
Cross-reference F600.
Findings:
1. During an observation on 8/5/2024, at 2:14 p.m., of the facility's camera surveillance footage, dated
7/20/2024, timed at approximately 8:00 a.m. to 9:00 a.m., in the presence of the Administrator and Director
of Nursing (DON), the camera footage showed that Resident 1 stood less than an arm's distance away
from Resident 2, for approximately ten to fifteen minutes, while Resident 2 talked on the phone in the
hallway. Two nurses (Registered Nurse [RN] 1 and Certified Nursing Assistant [CNA] 1) walked past the two
residents. RN 1, stopped, and exchanged words with Resident 1, and proceeded to walk away from the two
residents. CNA 1 appeared to look in the direction of the two residents and proceeded to walk past the two
residents. Resident 1 proceeded to lower his shorts and insert his left hand and arm into his shorts, and
Resident 1's left arm moved in a back-and-forth motion.
During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially
admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 1
was admitted with diagnoses that included schizophrenia (a serious mental health condition that affects
how people think, feel and behave) and chronic obstructive pulmonary disease (COPD, a group of diseases
that cause airflow blockage and breathing-related problems).
During a review of Resident 1's Minimum Data Set ([MDS]- a comprehensive resident assessment and
care-screening tool), dated 6/14/2024, the MDS indicated Resident 1's cognition (ability to think and
reason) was moderately impaired, and Resident 1 was independent with activities of daily living (ADLs,
activities performed daily such as dressing, grooming, toileting, and personal hygiene).
During a review of Resident 1's Behavior Plan, dated 2/17/2024, the plan indicated Resident 1 masturbated
(to stimulate one's own genitals for sexual pleasure) in the doorway of his room, in a public
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056417
If continuation sheet
Page 7 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
View Heights Conv Hosp
12619 S. Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
setting on 2/17/2024.
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 1's Hypersexual Behavior Care Plan, dated, 2/17/2024, the care plan indicated
the staff's interventions included to encourage Resident 1 to attend the healthy relationship, symptom
management, and impulse control group. The care plan indicated staff were to model and role play
appropriate behaviors for Resident 1, and notify Resident 1's Medical Doctor (MD), Psychiatrist (a doctor
who specializes in mental health), Psychologist (a person who specializes in the study of mind and
behavior or in the treatment of mental, emotional, and behavioral disorders), and Therapist for additional
support and interventions.
Residents Affected - Few
2. During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was
admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder (mental health
problem where you experience psychosis as well as mood symptoms) and bipolar (a mental illness that
causes unusual shifts in a person's mood, energy, activity levels, and concentration).
During a review of Resident 2's MDS, dated [DATE], the MDS indicated Resident 2's cognition was intact,
and Resident 2 was independent with ADLs.
During a concurrent observation and interview, on 8/5/2024, at 9:50 a.m., with Resident 2, Resident 2
stated Resident 1 touched himself inappropriately in front of her while she used the phone on 7/19/2024.
Resident 2 stated that it happened again on 7/20/2024, and staff had knowledge of the incident. Resident 2
stated she was told to just ignore [Resident 1] , which made her feel mad and upset, as evidenced by
Resident 2's furrowed brow and fast breathing during the interview. Resident 2 stated it made her feel
uncomfortable for the duration of the time that she was in the same unit as Resident 1. Resident 2 stated
that it made it her feel angry when staff did not do anything to prevent Resident 1 from inappropriately
touching himself. Resident 2 stated she had known Resident 1 to touch himself inappropriately in the past
(in public) and stated that staff had knowledge of his inappropriate sexual behaviors.
3. During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was
admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder (mental health
problem where you experience psychosis as well as mood symptoms).
During a review of Resident 3's MDS, dated [DATE], the MDS indicated Resident 3's cognition was intact,
and Resident 3 was independent with ADLs.
During an interview, on 8/5/2024, at 10:14 a.m., with Resident 3, Resident 3 stated she witnessed Resident
1 stand by Resident 2 and jack off (the stimulation of private body parts for sexual pleasure) in front of
Resident 2 while she used the phone (on 7/20/2024). Resident 3 stated that she tried to get Resident 2 to
stop what he was doing, but he did not listen. Resident 3 stated staff had knowledge of the incident but did
not do anything to stop or prevent his actions. Resident 3 stated Resident 2 was known to have similar
incidents and display inappropriate sexual behavior in public, but could not identify the names of staff who
knew or recall what dates these events transpired.
During a concurrent interview and record review, on 8/5/2024, at 11:47 a.m., with Social Services Director
(SSD) 1, Resident 1's Psychosocial notes, dated 2/2024 to 8/2024, were reviewed. The notes indicated
Resident 1 was encouraged on one occasion (2/17/2024) to attend a healthy relationships group session.
The notes did not indicate that Resident 1 was encouraged to attend symptom management and impulse
control group sessions. SSD 1 stated that healthy relationship groups were held on a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056417
If continuation sheet
Page 8 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
View Heights Conv Hosp
12619 S. Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
weekly basis. SSD 1 stated there was a lack of documentation that indicated Resident 1 was encouraged to
attend all three different types of group meetings. SSD 1 stated Resident 1's care plan was not effectively
implemented if Resident 1 was not encouraged to attend these meetings. SSD 1 stated it was important for
him to attend these meetings so that Resident 1 could better himself and work on his impulses. SSD 1
stated that it was important to implement care plans because it was important for the overall safety of the
resident and so that no other residents would be subject to re-traumatization.
During an interview, on 8/5/2024, at 12:17 p.m., with the DON, the DON stated it was important for
residents to attend group sessions to gain skills to be better and [develop] proper social skills . The DON
stated it was important to implement care plans because it served as the facility's plan on how to address
resident-specific concerns. The DON stated the lack of documentation to prove that Resident 1 was
encouraged to attend symptom management and impulse control group sessions could have potentially led
to Resident 1's display of inappropriate sexual behavior.
During a concurrent observation and interview, on 8/6/2024, at 1:00 p.m., with the facility's Program
Manager (PM), the camera surveillance footage, dated 7/20/2024, timed at approximately 8:00 a.m. to 9:00
a.m., was reviewed. The PM stated the nursing staff did not take the opportunity to model appropriate
behavior for Resident 1 as he stood near Resident 2. The PM stated Resident 1's care plan was not
effectively followed.
During a concurrent interview and record review on, 8/6/2024, at 3:16 p.m., with Registered Nurse (RN) 2,
Resident 1's Behavior Plan, dated 2/17/2024, and Resident 1's Change of Condition (COC) Notes, dated
2/2024, were reviewed. The Behavior Plan indicated it was reported that Resident 1 masturbated in the
doorway of his room, in a public setting on 2/17/2024. The COC notes indicated there was no change of
condition notification made to the physician, psychiatrist, nor the psychologist for Resident 1's display of
inappropriate sexual behavior on 2/17/2024. RN 2 stated for every change of condition, the normal process
was to complete a change of condition note, and notify the physician, and conservator or responsible party.
RN 2 stated a change of condition note should have been completed on 2/17/2024 so that the physician
and the appropriate doctors could place proper orders and interventions for Resident 1. RN 2 stated there
was a possibility Resident 1's condition worsened or continued over time if the doctors were not made
aware of his behaviors.
During an interview, on 8/6/2024, at 3:50 p.m., with the DON, the DON stated a change of condition note
should have been made for Resident 1's display of inappropriate sexual behavior on 2/17/2024. The DON
stated that the social worker did not relay this information to the licensed nursing staff so that the licensed
nurses could complete the change of condition note and notify the physician. The DON stated it was
expectation of the social worker to communicate any medical or behavioral changes to the nursing staff,
and because of this, there was a delay in care for the medical treatment and interventions for Resident 1's
hypersexual behaviors. The DON stated that if the doctor were not made aware of changes of condition,
then it would be considered negligence .
During a review of the facility's Social Services Designee Job Description (undated), the job description
indicated the SSD was to ensure that all charted progress notes are completed accurately, informative,
descriptive, and timely of the services provided and of the resident's response to the service. The job
description indicated the SSD was to communicate with the medical staff, nursing service, and other
department directors.
During a review of the facility's policy and procedure (P&P) titled, Care Plans , dated 2020, the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056417
If continuation sheet
Page 9 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
View Heights Conv Hosp
12619 S. Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
P&P indicated the facility was to develop and maintain a comprehensive care plan for each resident that
identifies the high level of functioning the resident may be expected to attain.
During a review of the facility's P&P titled, High Risk Safety Monitoring , dated 2020, the P&P indicated the
following:
Residents Affected - Few
1. The facility closely monitored the status of residents who are at risk for unsafe behavior, to observe for a
significant change in their behavior or their physical or mental condition.
2. Direct care staff were assigned common areas [throughout the facility] in order to observe resident
behavior.
3. Staff was to respond and intervene as necessary, to any resident who verbally and non-verbally
communicates feeling unsafe or agitated, or is behaving in an unsafe manner.
4. Direct must have been in full view of the resident's rooms or other designated areas in order to observe
the residents for safety.
5. The staff member may not leave his/her post until another staff member is present for relief.
6. When there was a significant change noted in the resident's mental status, or the resident is behaving in
an unsafe manner, a Licensed Nurse is to be notified immediately.
During a review of the facility's P&P titled, Activities and Social Services Monthly, Quarterly, and Annual
Documentation Format (undated), the P&P indicated staff should reference the care plan and describe the
approaches the counselor is doing to encourage and involve the resident with the Special Treatment
Program.
During a review of the facility's P&P titled, Resident Rights , dated 2020, the P&P indicated the residents'
rights were to be maintained and utilized to enhance the comfort and well-being of each patient.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056417
If continuation sheet
Page 10 of 10