F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, facility staff failed to ensure one of four sampled residents (Resident 2) was
monitored for verbal and physical aggression, as ordered by the physician.
This deficient practice created the risk for Resident 2, who hit another resident in the face on 4/16/2025, to
commit repeat physical aggression towards other facility residents with possible physical injury and
psychosocial harm.
Findings:
During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was
originally admitted to the facility on [DATE], and was most recently readmitted on [DATE]. Resident 1 ' s
admitting diagnoses included schizophrenia (a mental illness that is characterized by disturbances in
thought).
During a review of Resident 1 ' s Minimum Data Set (MDS, a resident assessment tool), dated 3/9/2025,
the MDS indicated Resident 1 did not have impaired cognition (difficulties with thinking, learning,
remembering, and making decisions). The MDS indicated Resident 1 was independent with mobility while
in and out of bed.
During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was
admitted to the facility on [DATE]. Resident 2 ' s admitting diagnoses included schizoaffective disorder (a
mental illness that can affect thoughts, mood, and behavior).
During a review of Resident 2 ' s MDS, dated [DATE], the MDS indicated Resident 2 occasionally exhibited
hallucinations and delusions, and occasionally exhibited disorganized thinking (e.g., unclear or illogical flow
of ideas). The MDS indicated Resident 2 had cognitive impairments. The MDS indicated Resident 2 was
independent with mobility while both in and out bed and had no impairments to her upper or lower
extremities.
During a review of Resident 2 ' s Change of Condition (COC) assessment, dated 4/16/2025, the COC
indicated that on 4/16/2025, Resident 2 hit Resident 1 without provocation. The COC further indicated
Resident 2 verbalized a desire to hit someone again and was tearing her clothing.
During a review of Resident 2 ' s physician order, dated 4/23/2025, the physician order indicated staff were
to monitor Resident 2 for verbal and physical aggression and document the number of episodes.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056417
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056417
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
View Heights Conv Hosp
12619 S. Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 4/28/2025 at 9:05 a.m., with Resident 1, Resident 1 stated Resident 2 hit her in the
face while they were walking in the hallway, and stated she did not know why Resident 2 hit her. Resident 1
stated she sustained pain after being hit and stated she took pain medication.
During an interview on 4/28/2025 at 9:25 a.m., with Certified Nurse Assistant (CNA) 1, CNA 1 stated
Resident 2 had a history of aggressive behavior towards others and could become agitated very quickly.
During an interview on 4/28/2025 at 10:28 a.m., with CNA 2, CNA 2 stated Resident 2 was aggressive with
both staff and residents. CNA 2 stated Resident 2 was a safety risk to others and stated, I even get scared
of her sometimes.
During a concurrent interview and record review on 4/28/2025 at 12:01 p.m., with the Director of Nursing
(DON), Resident 2 ' s physician orders were reviewed. The DON stated Resident 2 had orders to be
monitored for verbal and physical aggression, and staff were to document the number of episodes. The
DON stated staff were to document on Resident 2 ' s behavior monitoring flowsheet.
During a concurrent interview and record review, on 4/28/2025 at 12:04 p.m., with the DON, Resident 2 ' s
behavior monitoring flowsheet, dated 4/2025, was reviewed. The DON stated the behavior monitoring
flowsheet did not indicate staff were monitoring Resident 2 for verbal and/or physical aggression. The DON
stated the purpose of the monitoring was to identify escalating behaviors and prevent additional incidents of
aggression and abuse towards other residents. The DON stated monitoring was required to ensure the
safety of the other facility residents.
During a review of the facility ' s policy and procedure (P&P) titled Preventing Resident Abuse, revised
2023, the P&P indicated staff were to monitor residents with needs and behaviors that may lead to conflict.
During a review of the facility ' s P&P titled High Risk Safety Monitoring, revised 2024, the P&P indicated it
was the facility ' s policy to monitor the status of residents who are at risk for unsafe behavior. The P&P
indicated the licensed nurse was to monitor the resident at frequent intervals for safety and document all
actions taken in the clinical record.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056417
If continuation sheet
Page 2 of 2