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Inspection visit

Health inspection

VIEW HEIGHTS CONV HOSPCMS #0564171 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, facility staff failed to ensure one of four sampled residents (Resident 2) was monitored for verbal and physical aggression, as ordered by the physician. This deficient practice created the risk for Resident 2, who hit another resident in the face on 4/16/2025, to commit repeat physical aggression towards other facility residents with possible physical injury and psychosocial harm. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE], and was most recently readmitted on [DATE]. Resident 1 ' s admitting diagnoses included schizophrenia (a mental illness that is characterized by disturbances in thought). During a review of Resident 1 ' s Minimum Data Set (MDS, a resident assessment tool), dated 3/9/2025, the MDS indicated Resident 1 did not have impaired cognition (difficulties with thinking, learning, remembering, and making decisions). The MDS indicated Resident 1 was independent with mobility while in and out of bed. During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE]. Resident 2 ' s admitting diagnoses included schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior). During a review of Resident 2 ' s MDS, dated [DATE], the MDS indicated Resident 2 occasionally exhibited hallucinations and delusions, and occasionally exhibited disorganized thinking (e.g., unclear or illogical flow of ideas). The MDS indicated Resident 2 had cognitive impairments. The MDS indicated Resident 2 was independent with mobility while both in and out bed and had no impairments to her upper or lower extremities. During a review of Resident 2 ' s Change of Condition (COC) assessment, dated 4/16/2025, the COC indicated that on 4/16/2025, Resident 2 hit Resident 1 without provocation. The COC further indicated Resident 2 verbalized a desire to hit someone again and was tearing her clothing. During a review of Resident 2 ' s physician order, dated 4/23/2025, the physician order indicated staff were to monitor Resident 2 for verbal and physical aggression and document the number of episodes. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 056417 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056417 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/28/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE View Heights Conv Hosp 12619 S. Avalon Blvd Los Angeles, CA 90061 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few During an interview on 4/28/2025 at 9:05 a.m., with Resident 1, Resident 1 stated Resident 2 hit her in the face while they were walking in the hallway, and stated she did not know why Resident 2 hit her. Resident 1 stated she sustained pain after being hit and stated she took pain medication. During an interview on 4/28/2025 at 9:25 a.m., with Certified Nurse Assistant (CNA) 1, CNA 1 stated Resident 2 had a history of aggressive behavior towards others and could become agitated very quickly. During an interview on 4/28/2025 at 10:28 a.m., with CNA 2, CNA 2 stated Resident 2 was aggressive with both staff and residents. CNA 2 stated Resident 2 was a safety risk to others and stated, I even get scared of her sometimes. During a concurrent interview and record review on 4/28/2025 at 12:01 p.m., with the Director of Nursing (DON), Resident 2 ' s physician orders were reviewed. The DON stated Resident 2 had orders to be monitored for verbal and physical aggression, and staff were to document the number of episodes. The DON stated staff were to document on Resident 2 ' s behavior monitoring flowsheet. During a concurrent interview and record review, on 4/28/2025 at 12:04 p.m., with the DON, Resident 2 ' s behavior monitoring flowsheet, dated 4/2025, was reviewed. The DON stated the behavior monitoring flowsheet did not indicate staff were monitoring Resident 2 for verbal and/or physical aggression. The DON stated the purpose of the monitoring was to identify escalating behaviors and prevent additional incidents of aggression and abuse towards other residents. The DON stated monitoring was required to ensure the safety of the other facility residents. During a review of the facility ' s policy and procedure (P&P) titled Preventing Resident Abuse, revised 2023, the P&P indicated staff were to monitor residents with needs and behaviors that may lead to conflict. During a review of the facility ' s P&P titled High Risk Safety Monitoring, revised 2024, the P&P indicated it was the facility ' s policy to monitor the status of residents who are at risk for unsafe behavior. The P&P indicated the licensed nurse was to monitor the resident at frequent intervals for safety and document all actions taken in the clinical record. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056417 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0600GeneralS&S Dpotential for harm

    F600 - Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

FAQ · About this visit

Common questions about this visit

What happened during the April 28, 2025 survey of VIEW HEIGHTS CONV HOSP?

This was a inspection survey of VIEW HEIGHTS CONV HOSP on April 28, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at VIEW HEIGHTS CONV HOSP on April 28, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect b..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.