F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
Based on interview and record review, the facility failed to ensure the physician and Responsible Party (RP)
were notified in a timely manner when there was a change in condition for one of three sampled residents
(Resident 1). This failure resulted in a delay of the physician and RP being made aware of a fall incident.
Findings:
During an interview on 3/14/23, at 9:28 AM, with RP, RP stated on 3/5/23, in the evening, she was notified
by a Certified Nursing Assistant (CNA) Resident 1 had fallen out of bed on 3/3/23, around 2 AM. RP stated
she was not notified of the fall prior to 3/5/23.
During a review of Resident 1's Change in Condition Evaluation (COCE) dated 3/6/23 (3 days post fall), at
3:09 PM, the COCE indicated, The change in condition, symptom or sign.Falls.this started on 3/3/23.Were
the change in condition and notifications reported to primary care clinician.Yes.Date and time of clinician
notification: 3/6/23 .
During a concurrent interview and record review, on 3/15/23, at 1:55 PM, with Administrator, Resident 1's
Progress Notes (PN) dated 3/6/23, at 10:26 AM, was reviewed. The PN indicated, Late entry for
unwitnessed fall 3/3/23 2 AM Per staff CNA interview: Resident was observed on floormat nedt [sic] to bed.
There was no documentation indicating the physician and the RP were notified of the resident's fall
incident. Administrator confirmed the findings and stated the nurse did not do anything when the resident
fell. Administrator stated when Resident 1 fell, the nurse should have notified the physician and the RP.
During an interview on 4/18/23, at 10:12 AM, with Licensed Vocational Nurse (LVN) 1, LVN 1 stated she
was assigned to Resident 1 on 3/3/23, when Resident 1 was found on the floor mat next to the bed. LVN 1
stated she did not notify the RP of the fall incident but notified the physician of the fall via voicemail. There
was no documentation indicating the physician or the RP was notified. LVN 1 stated she was aware there
was no documentation but did not know why. LVN 1 stated after the fall incident it was the responsibility of
the nurse to notify the physician and RP.
During a review of the facility's policy and procedure (P&P) titled, Change in a Resident's Condition or
Status dated 2/21, the P&P indicated, The nurse will notify the resident's attending physician or physician
on call when there has been a(an): a. accident or incident involving the resident.Unless otherwise instructed
by the resident, a nurse will notify the resident's representative when: a. the resident is involved in any
accident.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
056423
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056423
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Gateway Post Acute
661 West Poplar
Porterville, CA 93257
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
During a review of the facility's policy and procedure (P&P) titled, Charting and Documentation dated,
12/22, the P&P indicated, Any notable changes in the resident's medical, physical, functional, or
psychosocial condition observed by staff, should be documented in the resident's medical record. details,
including items such as: a. The date and time the for the individual(s) who provided the care; b. The name
and title of the individual(s) who provided the care; c. The assessment data and/or any unusual findings
obtained during the procedure/treatment, if applicable.e. Notification of family, physician or other staff, if
indicated; and f. The signature and title of the individual documenting.
Event ID:
Facility ID:
056423
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056423
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Gateway Post Acute
661 West Poplar
Porterville, CA 93257
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident
1) was assessed by a nurse, in a timely manner after a fall incident. This failure resulted in Resident 1
experiencing a delay in care and the potential for staff to be unaware of injuries.
Residents Affected - Few
Findings:
During a review of Resident1's Change in Condition Evaluation (COCE) dated 3/6/23, at 3:09 PM,
indicated, The change in condition, symptom or sign.Falls.this started on 3/3/23.Were the change in
condition and notifications reported to primary care clinician.Yes.Date and time of clinician notification:
3/6/23 (3 days post fall).
During a concurrent interview and record review, on 3/15/23, at 1:55 PM, with Administrator, Resident 1's
Progress Notes (PN) dated 3/6/23, at 10:26 AM, was reviewed. The PN indicated, Late entry for
unwitnessed fall 3/3/23 2 AM Per staff CNA (Certified Nursing Assistant) interview: Resident was observed
on floormat nedt [sic] to bed. There was no documentation regarding the 3/3/23 fall incident until 3/6/23 (3
days later) by the Director of Nursing. Administrator confirmed the findings and stated the nurse did not do
anything when the resident fell. Administrator stated when Resident 1 fell, it was the responsibility of the
nurse to assess the resident, do a change of condition, notify the physician and the Responsible Party (RP)
and document all the communication.
During an interview on 4/18/23, at 5:52 AM, with CNA 1, CNA 1 stated on 3/3/23 between 2 AM and 3 AM,
he was called to Resident 1's room to assist Licensed Vocational Nurse (LVN) 1 with putting Resident 1
back to bed. CNA 1 stated Resident 1 had fallen from the bed and was face down on the floor mat. CNA 1
stated LVN 1 told him because Resident 1 had fallen on a mat, nothing needed to be documented
regarding the fall incident. CNA 1 stated he told the oncoming CNA (CNA 2) about the fall incident and
asked her to monitor Resident 1 for any delayed injuries.
During an interview on 4/18/23, at 10:12 AM, with LVN 1, LVN 1 stated on 3/3/23 around 2 AM, Resident 1
had an unwitnessed fall and was found down on a fall mat beside the bed. LVN 1 stated she and CNA 1
assessed Resident 1 for injuries. LVN 1 stated at the time of the fall incident the nurse was responsible to
assess the resident, notify the physician and RP then document in the medical record regarding the fall
incident and the notifications that were made. LVN 1 stated she had documented in the medical record but
had no explanation as to why the documentation was not in the medical record.
During a concurrent interview and record review, on 4/18/23, at 10:22 AM, with Assistant Director of
Nursing (ADON), ADON reviewed Resident 1's clinical record and was unable to provide any
documentation on Resident 1's 3/3/23 fall incident prior to 3/6/23. ADON stated there was no
documentation until 3/6/23, when a late entry was made by the Director of Nursing. ADON stated, when
Resident 1 fell the nurse should have assessed Resident 1 for injuries, notified the physician and the RP,
document the incident and continue to monitor the resident for 72 hours after the fall incident.
During an interview on 4/18/23, at 10:39 AM, with LVN 2, LVN 2 stated CNA 2 had reported Resident 1's
fall incident to her. LVN 2 stated when CNA 2 reported the fall incident, there was no documentation or
initiation of the fall incident in the medical record.
During an interview on 4/19/23, at 10:18 AM, with CNA 2, CNA 2 stated she was made aware of Resident
1's fall incident on 3/3/23, by CNA 1 and she notified LVN 2. CNA 1 stated when she notified LVN 2
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056423
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056423
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Gateway Post Acute
661 West Poplar
Porterville, CA 93257
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
of the fall incident, LVN 2 was unaware Resident 1 had fallen.
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility's policy and procedure (P&P) titled, Falls and Fall Risk, Managing dated 3/18,
the P&P indicated, The staff will monitor and document each resident's response to interventions intended
to reduce falling or the risks of falling.If the resident continues to fall, staff will re-evaluate the situation and
whether it is appropriate to continue or change current interventions. As needed, the attending physician
will help the staff reconsider possible causes that may not previously have been identified.
Residents Affected - Few
During a review of the facility's policy and procedure (P&P) titled, Charting and Documentation dated,
12/22, the P&P indicated, Any notable changes in the resident's medical, physical, functional, or
psychosocial condition observed by staff, should be documented in the resident's medical record. details,
including items such as: a. The date and time the for the individual(s) who provided the care; b. The name
and title of the individual(s) who provided the care; c. The assessment data and/or any unusual findings
obtained during the procedure/treatment, if applicable.e. Notification of family, physician or other staff, if
indicated; and f. The signature and title of the individual documenting.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056423
If continuation sheet
Page 4 of 4