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Inspection visit

Health inspection

ADVENTIST HEALTH DELANOCMS #0564261 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0607 Develop and implement policies and procedures to prevent abuse, neglect, and theft. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to implement their policy and procedure for abuse for one of three sampled residents (Resident 1) when: Residents Affected - Few 1. An allegation of abuse was not reported within twenty-four hours to the California Department of Public Health (CDPH). 2. The investigation for the allegation of abuse was not completed within five days. 3. Two Certified Nursing Assistants (CNA 1 and CNA 2) with an allegation of abuse were not removed from working in the facility immediately and/or monitored while the investigation for the allegation of abuse towards Resident 1 was still being conducted. These failures had the potential for delayed investigation and continued abuse for Resident 1. Findings: 1. During a review of Resident 1's Minimum Data Set (MDS- an assessment tool) under the section BIMS (Brief Interview for Mental Status – an assessment of cognition [mental processes including perception, memory, and thought]), dated 10/10/24, the BIMS indicated, Resident 1 had a score of 15 (cognition intact). During an interview on 1/8/25 at 12:09 p.m. with Department Manager (DM), DM stated on 12/30/24 a care conference (a meeting to discuss a resident's plan of care) with Resident 1's family Member (FM 1) was conducted. DM stated during the care conference FM 1 stated Resident 1 had made an allegation of abuse regarding a staff taking away his call light (no name or specific date given). DM stated Resident 1 is unable to speak (uses a communication board [a visual tool with pictures, symbols and words that a person can indicate what they are saying by using their head in a yes or no manner] to indicate needs) or move and is dependent on staff for all aspects of care. DM 1 stated Resident 1 uses the call light by applying pressure with his head to call staff for assistance. During a concurrent interview and record review on 1/8/25 at 12:12 p.m. with DM, Resident 1's ABUSE REPORTING PACKAGE ([NAME]), dated 1/3/25 was reviewed. The [NAME] indicated, All suspected cases must be reported within . 24HOURS. The [NAME] indicated Resident 1 made an allegation of abuse regarding neglect (the act of not giving enough care or attention to someone or something). The [NAME] indicated a report to CDPH about the allegation of abuse was not made until 1/3/25 at 2:06 p.m. DM stated the facility had not followed their policy and procedure regarding reporting abuse. DM stated, We (facility) needed to report (allegation of abuse) within twenty four hours. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 056426 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056426 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/08/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Adventist Health Delano 1401 Garces Hwy Delano, CA 93215 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few 2. During an interview on 1/8/25 at 12:16 p.m. with DM, DM stated he was not sure who was the abuse coordinator in the facility for handling allegations of abuse. DM stated the facility was in the middle of their investigation in the allegation of abuse FM 1 made for Resident 1 on 12/30/24. DM stated the investigation should have been done by 1/4/25 (within five days) but was not completed. During a review of the facility Investigation Report Summary (IRS), dated 1/9/25, the IRS indicated, the facility completed their investigation on 1/9/25 (10 days after the allegation of abuse was made). 3. During a concurrent interview and record review on 1/8/25 at 12:12 p.m. with DM, Resident 1's [NAME], dated 1/3/25 was reviewed. DM reviewed the [NAME] and stated Certified Nursing Assistant (CNA) 1 and CNA 2 had an allegation of abuse made towards them by FM 1 on 12/30/24. DM stated he had not read the [NAME] prior to this interview. DM stated CNA 1 and CNA 2 had been working in the facility since the allegation of abuse was made (12/30/24) despite the investigation not being completed. DM stated CNA 1 and CNA 2 were not being observed while working with the facility residents as the facility abuse policy and procedure indicated. DM stated CNA 1 and CNA 2 were not taken off the schedule until the investigation was completed as they should have been. During a review of the facility timesheets (TS), dated 1/2025, the TS indicated: a. CNA 1 worked in the facility after the allegation of abuse was made on 12/30/24 from 7 p.m. to 7:30 a.m. on 1/2/25, 1/3/25, 1/6/25, and 1/7/25. b. CNA 2 worked after the allegation of abuse was made on 12/30/25 from 7 a.m. to 7:30 p.m. on 1/1/25, and 1/2/25. During a review of the facility's policy and procedure (P&P) titled, SUSPECTED CHILD, ADULT, DISABLED PERSON OR ELDERLY ABUSE/NEGLECT/EXPLOITATION, dated 9/28/20, the P&P indicated, Patients have the right to be free from mental, physical, sexual and verbal abuse, neglect and exploitation. It is the policy of this hospital to protect patients from real or perceived abuse, neglect or exploitation from anyone, including staff members, students, volunteers, other patients, visitors or family members. This hospital mandates that, under the guidance of applicable laws, any healthcare worker having reasonable cause to believe that any person is in the state of abuse, exploitation or neglect shall report the information to the appropriate regulatory agency. Cases of suspected sexual assault, physical abuse or neglect will be given priority and will be investigated thoroughly. All cases of suspected abuse/neglect must be reported to authorities. A person (including an employee, volunteer or other person) associated with the hospital, who reasonably believes or who knows of information that would reasonably cause a person to believe that the physical or mental health or welfare of a patient of the hospital, who is receiving medical services, has been, is or will be adversely affected by abuse or neglect by any person shall, as soon as possible, report the information supporting the belief to the Department of Health, or the appropriate healthcare regulatory agency, by telephone, in writing or by personal visit. A healthcare provider who fails to report shall be referred by the Department of Health to the individual's licensing board for appropriate disciplinary action. The department manager, or his/her designee, shall be notified prior to making a report. If allegations exist that the patient is experiencing abuse, neglect or exploitation caused by a staff member(s), that staff member will not be assigned to the involved patient. A thorough investigation will be conducted, during which time his or her immediate supervisor will monitor the staff member's performance until the allegations are proven or disproved. At no time will a staff member suspected of improper actions toward a patient be allowed to interact with any patient without a second staff member in (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056426 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056426 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/08/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Adventist Health Delano 1401 Garces Hwy Delano, CA 93215 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607 Level of Harm - Minimal harm or potential for actual harm attendance. The hospital must also protect other patients from the acts of the staff member should these acts prove true. Therefore, assignment of the involved staff member to non-patient care activities would be optimum. If circumstances do not allow for this option, the staff member's interaction with patients must be monitored at all times during the investigation. Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056426 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0607GeneralS&S Dpotential for harm

    F607 - The facility must develop and implement written policies and procedures that:

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

FAQ · About this visit

Common questions about this visit

What happened during the January 8, 2025 survey of ADVENTIST HEALTH DELANO?

This was a inspection survey of ADVENTIST HEALTH DELANO on January 8, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at ADVENTIST HEALTH DELANO on January 8, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.