F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure proper infection control precautions
were implemented for one of two residents (Resident 1), when a staff member was observed returning an
unused dinner tray from a COVID (Corona virus - a contagious respiratory disease) positive residents
isolation room (A room that separates residents from others, while receiving specialized medical treatment)
to the meal cart which stored trays that were being served to other residents.This failure had the potential
to cross contaminate clean resident dinner trays and spread COVID infection to uninfected residents.
Findings:On August 26 and 27, 2025, unannounced visits were made to the facility to investigate infection
control, safety, and quality of care issues.On August 26, 2025, at 2:10 p.m., an interview was conducted
with the Infection Prevention (IP) Nurse, who stated the facility had two COVID positive residents sharing an
isolation room. The IP stated an in-service was recently provided to staff on COVID which reviewed the
topics of proper hand washing, Personal Protective Equipment (PPE-equipment worn by staff to protect
against exposure to COVID positive residents), and the proper use of isolation/airborne precautions
(specific infection control measures implemented to help prevent the spread of airborne diseases, such as
COVID). The IP stated before staff enter a COVID isolation room they are to don (put on) PPE, including a
mask, gown, gloves, and eye shields. When staff have completed caring for a COVID resident, they are to
doff (take off) the PPE and dispose of the equipment in the rooms trash. A review of the facility in-service
titled, COVID-19 & Droplet Isolation Precautions Management, dated, August 17, 2025, indicated, . At the
conclusion of the presentation, (staff) will be able to .Demonstrate correct donning and doffing of PPE
including gown, gloves, mask/N95, and face shield .Apply proper hand hygiene techniques according to
facility policy .Safely manage meal tray removal for residents on droplet/COVID isolation using . reusable
trays .On August 26, 2025, at 2:55 p.m., an observation of Resident 1's COVID isolation room was
conducted. The room had a sign outside of the resident's door indicating airborne/droplet precautions,
instructing staff to don the PPE of a mask, gown, gloves and eye shield before entering the room. A cart
containing PPE equipment for staff to use was also outside of the room.On August 26, 2025, at 5:10 p.m.,
an observation of dinner service was conducted. Dinner trays from the kitchen on a main cart were rolled
onto the unit. Two staff members were observed taking the unused dinner trays to assigned resident
rooms.On August 26, 2025, at 5:20 p.m., an observation of Certified Nursing Assistant (CNA) 1 delivering
Resident 1's dinner tray to resident's COVID isolation room was conducted. CNA 1 was observed wearing
an N95 mask (respiratory protective mask that filters out bacteria and viruses), cleaning his hands with
alcohol-based hand rub, then donning PPE of a gown, eye shield and gloves, prior to entering Resident 1's
room. After donning PPE, an additional staff member was observed handing Resident 1's plastic dinner tray
to CNA 1. CNA 1 then entered the resident's room with the dinner tray and partially closed the room
door.On August 26, 2025, at 5:38 p.m., an observation of the Activity Director (AD) at Resident 1's bedroom
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056428
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056428
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/27/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
California Nursing & Rehabilitation Center
2299 North Indian Canyon Drive
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
door was conducted. The AD was wearing an N95 mask, approached Resident 1's room door, knocked on
it, then opened it. The AD stood outside of the door, while asking CNA 1 a question. CNA 1 then
approached the AD with Resident 1's plastic dinner tray in hand, and handed the tray to the AD, asking the
AD if she could return the tray to the dinner cart. The AD took the tray from CNA 1 with ungloved hands and
began walking the used tray to the main dinner cart. Unused dinner trays were observed still being served
by staff from the cart. The surveyor intervened and asked the AD not to return Resident 1's tray to the
cart.On August 26, 2025, at 5:42 p.m., an interview was conducted with CNA 1 who stated the correct
process to return a used plastic meal tray from a COVID isolation room to the main service cart, includes
placing the tray in a plastic bag when the resident is finished eating, and returning the tray to the main cart
with other used trays, while wearing PPE (gloves). CNA 1 verified Resident 1 did eat from his dinner tray.
CNA verified he did not follow the proper procedure of returning Resident 1's used dinner tray to the main
cart, as he did not place the tray in a plastic bag, before handing the tray to the AD who was not wearing
the proper PPE.On August 26, 2025, at 5:51 p.m., an interview was conducted with the IP who stated the
correct process to return a used meal tray to the kitchen from a COVID isolation room is to place the used
tray in a plastic bag after the resident is done eating, then leave the tray in the resident's room until all used
trays are returned, then return the tray to the kitchen. The IP stated, after returning all used meal trays, staff
are to go back to the COVID room, take the bagged tray to the kitchen, and notify kitchen staff that the tray
came from a COVID isolation room. The IP verified CNA 1 did not follow the proper procedure of returning
Resident 1's meal tray to the kitchen, as CNA 1 should have placed the resident's tray in a plastic bag, left
the tray in resident's room, and returned the tray to the kitchen once all residents were done eating. The IP
also verified CNA 1 should not have handed Resident 1's used dinner tray to the AD if she was not wearing
gloves.On August 26, 2025, at 6:04 p.m., an interview was conducted with the AD who stated she should
not have taken Resident 1's tray from CNA 1, when he handed her the tray, as she did not have gloves on.
The AD stated she should have stopped CNA 1 and took the time to find out the facilities procedure on
taking meal trays out of COVID isolation rooms.On August 27, 2025, at 3:00 p.m., an interview was
conducted with the Director of Nursing (DON), who stated meal trays for residents with COVID will come in
the main service cart with all the other trays, and served last to COVID residents. When the resident is done
eating, the trays are to be placed in a plastic bag inside the room, returned to the main cart once all other
trays are collected and returned to the kitchen. The DON verified CNA 1 did not follow the proper procedure
of returning Resident 1's used dinner tray when he asked the AD to return Resident 1's tray to the main
service cart prior to all other used resident trays being returned to the cart. A review of Resident 1's,
Resident Information, dated, August 27, 2025, indicated Resident 1 was admitted to the facility on [DATE],
with a diagnosis of Kidney Failure, and a Brief Interview for Mental Status (BIMS-a cognitive assessment)
score of 12 (Moderate cognitive impairment). A review of Resident 1's, Progress Notes, dated, August 16,
2025, at 9:24 p.m., indicated . Covid test was done on (Resident 1) (August 16, 2025). Results were
positive .
Event ID:
Facility ID:
056428
If continuation sheet
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