F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide care and services to one of three
sampled residents (Resident 3) by failing to ensure: 1. RNA 1 correctly applied Resident 3's right palm
protector as indicated by rehabilitation staff. 2. RNA 1 and RNA 2 informed nursing staff when Resident 3's
right palm and hand was known to get sweaty and develop moisture accumulation between the right thumb
and index finger. These failures resulted in Resident 3 developing multiple open skin wounds on Resident
3's right thumb and index finger, and Resident 3 developed redness and an indentation on Resident 3's
index finger knuckle. 3. Restorative Nursing Assistant (RNA) 1 and RNA 2 informed licensed nurses on
12/11/2025 at 11 am when RNA 1 removed Resident 3's right palm protector (a hand splint or supportive
device, often foam and fabric, designed to prevent fingers from digging into the palm, which stops skin
breakdown, ulcers, and pain, especially in conditions causing severe finger flexion contracture [a
stiffening/shortening at any joint, that reduces the joint's range of motion]) and observed skin breakdown
and wounds to Resident 3's right thumb and index fingers. This failure had the potential to delay treatment
of Resident 3's wounds and had the potential to cause further skin breakdown and put Resident 3 at risk for
increased pain and development of infection. Findings: During a review of Resident 3's admission Record
(AR), the AR indicated the facility admitted Resident 3 on 11/19/2024 and was readmitted on [DATE] with
diagnoses that included intracerebral hemorrhage (serious type of stroke [a medical emergency where
blood flow to the brain is cut off, causing brain cells to die within minutes due to lack of oxygen] caused by
bleeding inside the brain tissue from a ruptured blood vessel), muscle wasting and atrophy (thinning of
muscle mass caused by disuse of the muscles or neurogenic conditions), and attention to tracheostomy
(incision made in the windpipe to relieve an obstruction to breathing). During a review of Resident 3's
Minimum Data Set (MDS- a resident assessment tool), dated 11/18/2025, the MDS indicated Resident 3
had severely impaired cognition (ability to think, remember, and function). The MDS indicated Resident 3
was dependent on others for all activities of daily living (ADLs- activities such as bathing, dressing and
toileting a person performs daily). During a review of Resident 3's Joint/Mobility Assessment- Rehab
(JMAR) dated 11/19/2025, timed at 10:17 am, the JMAR indicated Resident 3 had moderate/severe (25 50 percent movement) contracture of Resident 3's right hand fingers. During a review of Resident 3's
untitled care plan (CP) initiated 11/25/2025, the CP indicated Resident 3 was at risk for decline in range of
motion (ROM, the full movement potential of a joint) of upper and lower extremity related to limited mobility.
The CP goals indicated to maintain and prevent decline in the resident's ROM and to decrease the risk of
skin breakdown. The CP interventions included putting on splints per physician order, monitoring for pain
and discomfort, and to monitor for any skin breakdown. During a review of Resident 3's Order Summary
Report (OSR) active as of 12/10/2025, the OSR indicated Resident 3 had a physician order, dated
6/27/2025, for RNA to apply right hand palm protector to be removed only for hygiene, up
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056431
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056431
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inland Valley Care and Rehabilitation Center
250 W. Artesia Street
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
to six hours every day, 5 times per week as tolerated. The order indicated RNA to monitor Resident 3's skin
integrity and to monitor for signs or behavior indicating pain/discomfort during/after splint application. The
order indicated if skin breakdown or signs of pain were present, to notify the charge nurse and document,
every day shift every Monday, Tuesday, Wednesday, Thursday, and Friday. During a concurrent observation
and interview with Registered Nurse 1 (RN 1) on 12/10/2025 at 12:57 pm, inside Resident 3's room,
Resident 3 was observed. RN 1 stated the skin between Resident 3's right hand thumb and index finger
were sticking together because they were too moist and the skin was open. RN 1 stated Resident 3's right
hand was very contracted, and RN 1 could not open Resident 3's right hand. RN 1 stated Resident 3's
middle fingernail on the right hand was long and had the potential to dig into Resident 3's palm. During an
interview with RNA 1 and RNA 2 on 12/10/2025 at 1:13 pm, RNA 1 stated RNA 1 and RNA 2 worked
together and would start to apply splints, hand rolls, and other devices on residents at 7 am. RNA 1 stated
splints and devices were usually ordered to be in place for 4 or 6 hours. RNA 1 stated when RNA 1 went in
to see Resident 3 on 12/10/2025 at 11 am, Resident 3 already had wounds on Resident 3's right thumb
and index finger. RNA 2 refused to answer any questions. During an interview with Licensed Vocational
Nurse 3 (LVN 3) on 12/10/2025 at 1:39 pm, LVN 3 stated LVN 3 worked as the facility's wound/treatment
nurse. LVN 3 stated LVN 3 was never informed of Resident 3's wounds on Resident 3's right hand. LVN 3
stated it was important for VN 3 to be informed of resident's wounds so the wounds could be treated and
monitored. During an interview with Certified Nursing Assistant 3 (CNA 3) on 12/10/2025 at 1:47 pm, CNA
3 stated CNA 3 saw Resident 3 between 7:30 am and 8 am on 12/10/2025, and Resident 3 did not have
any hand rolls or splint on Resident 3's hands. CNA 3 stated CNA 3 checked on Resident 3 again at 10:30
am on 12/10/2025, and Resident 3 did not have any hand roll or splint on Resident 3's hands. Durin a
subsequent interview with RNA 1 on 12/10/2025 at 2:31 pm, RNA 1 stated RNA 1 cleaned Resident 3's
hands before RNA 1 put Resident ‘s splint on because Resident 3's hands got sweaty and some yellowish
build up. RNA 1 stated Resident 3's thumb was bleeding when RNA 1 removed Resident 3's right hand
palm protector at 11 am on 12/10/2025 but did not inform any licensed nurse about the bleeding on
Resident 3's right thumb and that Resident 3's palms were sweaty with yellowish build up. RNA 1 stated it
was not the first time Resident 3's hands became bloody. During a concurrent observation and interview
with RNA 1 on 12/12/2025 at 9:15 am, Resident 3 was observed. RNA 1 stated the elastic on the palm
protector in Resident 3's right hand was supposed to go in between the thumb and the index finger. RNA 1
stated that was how RNA 1 had always put Resident 3's palm protector on. During a concurrent observation
and interview with the Registered Occupational Therapist (OTR) on 12/12/2025 at 9:23 am, OTR observed
Resident 3's right hand palm protector and stated the way RNA 1 placed the Resident 3's right hand palm
protector was not correct. OTR stated the elastic band for the palm protector was not supposed to be
between the fingers but supposed to be placed on the back side of the hand. OTR stated the palm protector
was supposed to protect the palm and the skin between Resident 3's thumb and index finger from
pressure. OTR stated having the elastic band between the thumb and the index finger could lead to skin
breakdown.
Event ID:
Facility ID:
056431
If continuation sheet
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