F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
Based on observation, interview, and record review, the facility failed to ensure one of three sampled
residents (Residents 6), was provided with a clean, comfortable, and homelike environment when the
sliding screen door in Resident 6's room would not latch and lock closed.This failure had the potential for
Resident 6 not to feel safe and comfortable while in the care of the facility. During a review of Resident 6's
admission Record (AR), the AR indicated the facility admitted Resident 6 on 6/18/2024 with diagnoses
including type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar),
dementia (a group of thinking and social symptoms that interferes with daily functioning), and anxiety
disorder (mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough
to interfere with one's daily activities).During a review of Resident 6's Minimum Data Set (MDS, a resident
assessment tool), dated 12/15/2025, the MDS indicated Resident 6 had no impairment in cognitive skills
(ability to make daily decisions). The MDS indicated Resident 6 required substantial/maximal assistance
(helper does more than half the effort) from staff for bathing. The MDS indicated Resident 6 required
partial/moderate (helper does less than half the effort) assistance from staff for dressing and oral, toileting,
and personal hygiene.During an interview on 1/30/2026 at 10:28 AM with Resident 6's family member (RR
1), RR 1 stated the sliding screen door handle in Resident 6's room would not latch and lock closed. RR 1
stated RR 1 informed a nurse (unidentified) on 6/17/2025 about the broken screen door. RR 1 stated the
nurse (unidentified) told RR 1 the nurse would write the maintenance request in the Maintenance Log at
Nurses Station 4. RR 1 stated the sliding screen door was still broken.During an observation on 2/5/2026 at
10:19 AM in Resident 6's room, the sliding screen door for the doorway to the outside patio, with access to
the back of the facility, would not latch closed and the lock/unlock tab would not slide up or down.During an
interview on 2/5/2026 at 11:45 AM, with the Maintenance Assistant (MA), the MA stated if a screen door
needed to be fixed, facility staff (in general) must write the issue down in the Maintenance Log kept at the
nurse's station. The MA stated the maintenance staff (in general) would sign and date in the Maintenance
Log once the issue was resolved. The MA confirmed Resident 6's sliding screen door needed a new
latch.During a review of the facility's Maintenance Log (ML), dated 2025, the ML indicated an entry on
6/17/2025 for Resident 6's room. The entry indicated, Screen door not locking. The entry field for the date
completed was blank which indicated the issue was not fixed or addressed.During a review of the facility's
policy and procedure (P&P) titled, Maintenance Service, undated, the P&P indicated, Maintenance service
shall be provided to all areas of the building, grounds, and equipment. The P&P indicated: The maintenance
department is responsible for maintaining the buildings, grounds, and equipment in a safe and operable
manner at all times. Functions of maintenance personnel include, but are not limited to:a. maintaining the
building in compliance with current federal, state, and local laws, regulations, and guidelines.b. maintaining
the building in good repair and free from
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 11
Event ID:
056431
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056431
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inland Valley Care and Rehabilitation Center
250 W. Artesia Street
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
hazards.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056431
If continuation sheet
Page 2 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056431
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inland Valley Care and Rehabilitation Center
250 W. Artesia Street
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to promote and protect the rights of two of three sampled
residents (Residents 6 and 17) and/or their representatives to voice grievances (any formal or informal
complaint about care or living conditions) and to have those grievances addressed promptly and thoroughly
when:Facility staff failed to guide complainants (in general) on how to file written grievances and/or were
unaware of grievance form locations or the identity of the facility's Grievance Officer.For Resident 6, the
facility failed to investigate thoroughly and document the investigation regarding the grievances Resident
6's family member (RR 1) submitted to the facility on [DATE]. The facility also failed to inform (verbally and
in writing) RR 1 of the findings of the investigation and the actions that will be taken to correct any identified
problems.For Resident 17, the facility failed to investigate and document the investigation regarding the
grievance Resident 17 submitted to the facility on 1/23/2026. The facility also failed to inform (verbally and
in writing) Resident 17 of the findings of the investigation and the actions that will be taken to correct any
identified problems.This failure resulted in Resident 6's representative and Resident 17 not receiving
complete investigations, resolutions, verbal discussions, and written notifications regarding grievances and
had the potential to result in residents and representatives feeling their grievances being ignored or
disrespected.(Cross Reference F711, F790, and F804)Findings:1. During a review of Resident 6's
admission Record (AR), the AR indicated the facility admitted Resident 6 on 6/18/2024 with diagnoses
including type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar),
dementia (a group of thinking and social symptoms that interferes with daily functioning), and anxiety
disorder (mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough
to interfere with one's daily activities).During a review of Resident 6's Minimum Data Set (MDS, a resident
assessment tool), dated 12/15/2025, the MDS indicated Resident 6 had no impairment in cognitive skills
(ability to make daily decisions). The MDS indicated Resident 6 required substantial/maximal assistance
(helper does more than half the effort) from staff for bathing. The MDS indicated Resident 6 required
partial/moderate (helper does less than half the effort) assistance from staff for dressing and oral, toileting,
and personal hygiene.2. During a review of Resident 17's AR, the AR indicated the facility admitted
Resident 17 on 12/5/2023 and readmitted Resident 17 on 7/5/2024 with diagnoses including history of
falling, disorder of bone density and structure, and osteoarthritis (a type of arthritis [swelling and
tenderness of joints] that occurs when flexible tissue at the ends of bones wears down).During a review of
Resident 17's MDS, dated [DATE], the MDS indicated Resident 17 was moderately impaired in cognitive
skills. The MDS indicated Resident 17 required substantial/maximal assistance from staff for bathing, lower
body dressing, and personal and toileting hygiene.During an interview on 1/30/2026 at 10:28 AM with
Resident 6's family member (RR 1), RR 1 stated RR 1 filled out a grievance form on 10/15/2025 and slid
the grievance form under the door of the Social Services Department at the facility. RR 1 stated the facility
never responded to RR 1 about the grievance RR 1 submitted on 10/16/2025.During an interview on
2/11/2026 at 11:25 AM with Registered Nurse (RN) 4, RN 4 stated that upon hearing a complaint from a
resident or resident representative, RN 4 did not guide the complainant on how to file a written complaint
with the facility.During an interview on 2/11/2026 at 11:41 AM with RN 3, RN 3 stated RN 3 did not know
where the grievance forms were located. RN 3 stated RN 3 did not know who the Grievance Officer was at
the facility.During a concurrent interview and record review on 2/9/2026 at 12:02 PM with Social Services
Director (SSD), Resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056431
If continuation sheet
Page 3 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056431
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inland Valley Care and Rehabilitation Center
250 W. Artesia Street
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
6's Grievance/Complaint Reporting Form (GCRF) dated 10/16/2025, was reviewed. The GCRF indicated
RR 1 had multiple complaints regarding the care of Resident 6, including: The facility had not changed
Resident 6's clothing and bedding for an entire week. The facility was not showering Resident 6. The facility
was not answering Resident 6's call light in a timely manner. The facility was not serving Resident 6 warm
food. Resident 6 lost weight due to not getting hot food. The doctor was not visiting Resident 6. The facility
had not arranged for Resident 6 to see a dentist.The SSD stated the SSD informed the Director of Staff
Development (DSD) of the grievances and that the DSD was responsible for addressing the concerns since
the complaints involved care Certified Nursing Assistants (CNAs) provided to residents (in general). The
SSD stated the SSD called RR 1 and left a message regarding the report of findings. The SSD stated the
SSD did not speak to RR 1 about the investigation results of the GCRF.During a concurrent interview and
record review on 2/10/2026 at 12:17 PM with the Director of Staff Development (DSD), Resident 6's GCRF,
dated 10/16/2025, was reviewed. The Follow Up/ Investigation Report section of the GCRF indicated the
facility investigated RR 1's complaint that the facility was not showering Resident 6 or changing Resident
6's clothes and bed linens. The DSD confirmed the GCRF failed to indicate the facility investigated RR 1's
following complaints: The facility was not answering Resident 6's call light in a timely manner. The facility
was not serving Resident 6 warm food. Resident 6 lost weight due to not getting hot food. The doctor was
not visiting Resident 6. The facility had not arranged for Resident 6 to see a dentist.During a concurrent
interview and record review on 2/11/2026 at 12:17 PM with Social Service Assistant (SSA) 1, Resident 17's
GCRF, dated 1/23/2026, was reviewed. The GCRF indicated Resident 17 complained that Resident 17
waited 2 hours to get assistance from the CNA (unidentified) to help Resident 17 get into bed. The GCRF
indicated the facility failed to document an investigation report into Resident 17's complaint. SSA 1 stated
the facility had five business days to provide a report about the investigation into the complaint to Resident
17. SSA 1 stated the complainant of grievance must be provided with a written report of the
investigation.During an interview on 2/11/2026 at 12:30 PM with Resident 17, Resident 17 stated Resident
17 filed a grievance with the SSD on 1/23/2026. Resident 17 stated Resident 17 was very angry because
Resident 17 was left in the hallway and wanted help to get back into bed. Resident 17 stated no one from
the facility spoke to Resident 17 about Resident 17's grievance after Resident 17 reported the incident to
the SSD.During an interview on 2/11/2026 at 12:51 PM with the SSD, the SSD stated the SSD did not
follow up with Resident 17 regarding Resident 17's grievance filed on 1/23/2026. The SSD also stated the
SSD had not provided a written report to RR 1 about RR 1's GCRF, dated 10/16/2025.During a concurrent
interview and record review on 2/11/2026 at 1:40 PM with the DSD, Resident 17's GCRF, dated 1/23/2026,
was reviewed. The DSD stated the DSD did not investigate Resident 17's grievance because the DSD was
not informed about the grievance.During a review of the facility's policy and procedure (P&P) titled,
Grievances/Complaints, Recording and Investigating, dated April 2017, the P&P indicated, All grievances
and complaints filed with the facility will be investigated and corrective actions will be taken to resolve the
grievance(s). The P&P indicated: 1. The Administrator has assigned the responsibility of investigating
grievances and complaints to the Grievance Officer.2. Upon receiving a grievance and complaint report, the
Grievance Officer will begin an investigation into the allegations.3. The department director(s) of any named
employee(s) will be notified of the nature of the complaint and that an investigation is underway.4. The
investigation and report will include, as applicable:a. The date and time of the alleged incident;b. The
circumstances surrounding the alleged incident;c. The location of the alleged incident;d. The names of any
witnesses and their accounts of the alleged incident;e. The resident's account of the alleged incident;f.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056431
If continuation sheet
Page 4 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056431
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inland Valley Care and Rehabilitation Center
250 W. Artesia Street
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
The employee's account of the alleged incident;g. Accounts of any other individuals involved (i.e.,
employee's supervisor, etc.); andh. Recommendations for corrective action.During a review of the facility's
P&P titled, Grievances/Complaints, Filing, dated April 2017, the P&P indicated, The Administrator and staff
will make prompt efforts to resolve grievances to the satisfaction of the resident and/or representative. The
P&P indicated Upon receipt of a grievance and/or complaint, the Grievance Officer will review and
investigate the allegations and submit a written report of such findings to the Administrator within five (5)
working days of receiving the grievance and/or complaint. The P&P indicated The resident, or person filing
the grievance and/or complaint on behalf of the resident, will be informed (verbally and in writing) of the
findings of the investigation and the actions that will be taken to correct any identified problems.During a
review of the facility's P&P titled, Grievances/Complaints - Staff Responsibility, dated October 2017, the
P&P indicated, .Should a staff member overhear or be the recipient of a complaint voiced by a resident, a
resident's representative (sponsor), or another interested family member of a resident concerning the
resident's medical care, treatment, food, clothing, or behavior of other residents, etc., the staff member is
encouraged to guide the resident, or person acting on the resident's behalf, as to how to file a written
complaint with the facility. 3. Staff members will inform the resident or the person acting on the resident's
behalf as to where to obtain a Resident Grievance/Complaint Form and where to locate the procedures for
filing a grievance or complaint (e.g., posted on the residents' bulletin board) .
Event ID:
Facility ID:
056431
If continuation sheet
Page 5 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056431
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inland Valley Care and Rehabilitation Center
250 W. Artesia Street
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Abuse
Reporting and Investigation, for one of two sampled residents (Resident 2) by failing to ensure Social
Services Assistant (SSA) 1 reported Resident 1's episode of yelling at Resident 2 and at Resident 2's
family member (RR 2) and Resident 1's verbalization of harming Resident 2 on 1/28/2026.This deficient
practice resulted in Resident 1's verbalization of harming Resident 2 to not be investigated and reported
and placed Resident 2 at risk for abuse or harm by Resident 1.Findings: a. During a review of Resident 1's
admission Record (AR), the AR indicated the facility admitted Resident 1 on 8/25/2025 with diagnoses that
included essential hypertension (high blood pressure) and hyperlipidemia (high level of fats in the
blood).During a review of Resident 1's History and Physical (H&P, physician's clinical evaluation and
examination of the resident), dated 8/25/2025, the H&P indicated Resident 1 had the capacity to
understand and make decisions.During a review of Resident 1's Minimum Data Set (MDS - a resident
assessment tool), dated 11/24/2025, the MDS indicated Resident 1 was independent with most activities of
daily living (ADLs- activities such as bathing, dressing and toileting a person performs daily). b. During a
review of Resident 2's AR, the AR indicated the facility admitted Resident 2 on 12/31/2025 with diagnoses
that included hyperlipidemia, history of falling and depression (a feeling of severe sadness or
hopelessness).During a review of Resident 2's MDS, dated [DATE], the MDS indicated Resident 2 had
severely impaired cognition (thinking, knowing, and being aware). The MDS indicated Resident 2 was
dependent on staff for toileting hygiene, showering/bathing, lower body dressing, putting on/taking off
footwear and personal hygiene. During a review of Resident 1's Social Services Notes (SSN), dated
1/28/2026 and timed at 5 PM, the SSN indicated SSA 1 spoke to Resident 1 regarding not yelling at
Resident 2's family. The SSN indicated Resident 1 stated that if Resident 2's family ever addressed
Resident 1 again, Resident 1 was going to do something bad to Resident 2.During a concurrent record
review and interview on 1/29/2026 at 12:13 PM with SSA 1, Resident 1's SSN, dated 1/28/2026 and timed
at 5 PM, was reviewed. SSA 1 stated Resident 1 stated if Resident 2's family address or talk to Resident 1
again, Resident 1 was going to do something bad to Resident 2. SSA 1 stated, SSA 1 reported what
Resident 1 said to Social Services Director (SSD) on 1/28/2026 and SSD stated SSD was going to talk to
the administrator (ADM). SSA 1 stated SSA 1 did not report Resident 1's threat to harm Resident 2 to the
ADM because SSA 1 already informed SSD. SSA 1 stated the ADM should have been notified of Resident
1's threat to harm Resident 2 right away according to the facility's abuse policy. During an interview with the
ADM on 1/29/2026 at 12:33 pm, the ADM stated the SSD and SSA 1 did not report Resident 1's threat to
harm Resident 2 to the ADM. The ADM stated the SSD and SSA 1 were both mandated reporters (legally
required to by law to report any observation or suspicion of abuse) and should have reported Resident 1's
verbalization of harming Resident 2 to the ADM right away.During an interview with the SSD on 1/29/2026
at 12:55 pm, the SSD stated the SSD did not remember SSA 1 informing the SSD regarding Resident 1's
verbalization to harm Resident 2. The SSD stated SSA 1 should have notified the ADM within 2 hours of
Resident 1's threat to Resident 2. During an interview on 1/29/2026 at 1:06 pm, with Resident 2's family
member (RR 2), RR 2 stated, on 1/28/2026, Resident 1 yelled at everybody inside the room (Resident 1
and Resident 2's room). RR 2 stated Resident 1 threatened Resident 2 and Resident 1 stated, (Resident 1)
will show (Resident 2) who (Resident 1) was. During an interview on 2/5/2026 at 9:47 am, with the Director
of Nursing (DON), the DON stated any type of abuse once identified will be reported within two (2) hours to
the California Department of Public Health, Ombudsman (a representative who assists
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056431
If continuation sheet
Page 6 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056431
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inland Valley Care and Rehabilitation Center
250 W. Artesia Street
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
residents with issues related to day-to-day care, health, safety, and personal preferences) and police. The
DON stated verbal threat was a form of verbal abuse and SSA 1 should have reported it to the abuse
coordinator, which was the ADM, immediately. The DON stated allegations of abuse should have been
reported to avoid conflict and harm between residents.During a review of the facility's P&P titled, Abuse
Reporting and Investigation, dated 5/2025, the P&P indicated, The Facility staff will report all allegations of
abuse, unless indicated below, as required by law and regulations to the appropriate agencies within 2
hours. The Facility promptly and thoroughly investigates reports of resident abuse, mistreatment, neglect,
exploitation, misappropriation of resident property, or injuries of an unknown source when appropriate. It is
the responsibility of any and all staff members to exercise their right as a mandated reporter to ensure the
SOC 341 is sent to appropriate authorities within 2 hours and to notify the facility Abuse Prevention
Coordinator (APC) and their supervisor immediately.
Event ID:
Facility ID:
056431
If continuation sheet
Page 7 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056431
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inland Valley Care and Rehabilitation Center
250 W. Artesia Street
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0687
Provide appropriate foot care.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to provide foot care and treatment and failed to
assist the resident in making appointments with a podiatrist (medical doctor focused on the treatment of
disorders of the foot, ankle, and the lower leg) for one of three sampled residents (Resident 6).This failure
had the potential in Resident 6 to experience compromised foot health and overall quality of
life.Findings:During a review of Resident 6's admission Record (AR), the AR indicated the facility admitted
Resident 6 on 6/18/2024 with diagnoses including type 2 diabetes mellitus (a chronic condition that affects
the way the body processes blood sugar), dementia (a group of thinking and social symptoms that
interferes with daily functioning), and anxiety disorder (mental health disorder characterized by feelings of
worry, anxiety, or fear that are strong enough to interfere with one's daily activities).During a review of
Resident 6's Minimum Data Set (MDS, a resident assessment tool), dated 12/15/2025, the MDS indicated
Resident 6 had no impairment in cognitive skills (ability to make daily decisions). The MDS indicated
Resident 6 required substantial/maximal assistance (helper does more than half the effort) from staff for
bathing. The MDS indicated Resident 6 required partial/moderate (helper does less than half the effort)
assistance from staff for dressing and oral, toileting, and personal hygiene.During a review of Resident 6's
Order Summary Report (OSR), dated 2/10/2026, the OSR indicated there was a physician order, dated
12/26/2025, that Resident 6 may consult with a podiatrist.During an interview on 1/30/2026 at 10:28 AM
with Resident 6's family member (RR 1), RR 1 stated Resident 6's toenails were turning dark brown with
the nails peeling. RR 1 stated when RR 1 mentioned Resident 6's toenails condition to the Director of
Nursing (DON), the DON informed RR 1 that Resident 6 would need to be seen by a foot doctor
(podiatrist).During a concurrent interview and record review on 2/10/2026 at 2:40 PM with Social Services
Assistant (SSA) 1, Resident 6's podiatry progress notes titled, Nursing Home Visit (NHV), dated
10/12/2025, was reviewed. The NHV indicated Resident 6 had dystrophic (deformed, thickened, or
discolored nails resulting from damaged nail growth) toenails and elongated toenails. The podiatrist
recommended routine foot care again in 60 days. SSA 1 stated Resident 6's last podiatry visit was on
10/12/2025. SSA 1 stated Resident 6 was not seen by the podiatrist in 60 days as recommended because
there was a change to Resident 6's insurance and Resident 6's name was on the wrong podiatry list.During
a review of the facility's policy and procedure (P&P) titled, Foot Care, dated 10/2022, the P&P indicated,
Residents receive appropriate care and treatment in order to maintain mobility and foot health.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056431
If continuation sheet
Page 8 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056431
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inland Valley Care and Rehabilitation Center
250 W. Artesia Street
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0711
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders,
at each required visit.
Based on record review and interview, the facility failed to ensure that the attending physician or designee
wrote, signed, and dated original progress notes at each required visit for one of three sampled residents
(Resident 6) when Resident 6's Nurse Practitioner (NP- a nurse who is qualified to treat certain medical
conditions without the direct supervision of a doctor) photocopied the previous month's progress notes for
visits on 8/4/2025, 9/5/2025, 10/6/2025, 11/7/2025, 12/7/2025, and 1/26/2026.This failure had the potential
to result in overlooked changes in Resident 6's health status and had the potential for compromised
physician oversight of Resident 6's total program of care.(Cross Reference F585, F790, and
F804)Findings:During a review of Resident 6's admission Record (AR), the AR indicated the facility
admitted Resident 6 on 6/18/2024 with diagnoses including type 2 diabetes mellitus (a chronic condition
that affects the way the body processes blood sugar), dementia (a group of thinking and social symptoms
that interferes with daily functioning), and anxiety disorder (mental health disorder characterized by feelings
of worry, anxiety, or fear that are strong enough to interfere with one's daily activities).During a review of
Resident 6's Minimum Data Set (MDS, a resident assessment tool), dated 12/15/2025, the MDS indicated
Resident 6 had no impairment in cognitive skills (ability to make daily decisions). The MDS indicated
Resident 6 required substantial/maximal assistance (helper does more than half the effort) from staff for
bathing. The MDS indicated Resident 6 required partial/moderate (helper does less than half the effort)
assistance from staff for dressing and oral, toileting, and personal hygiene.During a review of Resident's
Health Status Notes (HSNs), dated 8/4/2025 and timed at 7:01 AM and at 7:22 AM, the HSNs indicated
Resident 6 complained of pain across the abdomen.During a concurrent interview and record review on
2/9/2026 at 3:36 PM with the NP, Resident 6's Attending Progress Note (APN), dated 7/3/2025, 8/4/2025,
9/5/2025, 10/6/2025, 11/7/2025, 12/7/2025, and 1/26/2026 were reviewed. Each APN indicated Resident 6
did not have any complaints and Resident 6's abdomen was non-tender. Each APN was identical to the
previous month's APN except for the date written at the top of the documents, indicating the APNs were
photocopied from the previous month. The NP stated the NP photocopied the previous month's APN since
Resident 6 had no changes from the previous month.During a review of the facility's policy and procedure
(P&P) titled, Physician Services, revised 2/2021, the P&P indicated, .Physician orders and progress notes
are maintained in accordance with current OBRA regulations and facility policy .
Event ID:
Facility ID:
056431
If continuation sheet
Page 9 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056431
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inland Valley Care and Rehabilitation Center
250 W. Artesia Street
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0790
Provide routine and 24-hour emergency dental care for each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to assist one of three sampled
residents (Resident 6) in obtaining routine dental services to meet the resident's oral health needs, when
the facility did not ensure timely follow-up or coordination after the dentist visit on 12/8/2025.This failure
resulted in Resident 6's ongoing untreated dental deterioration (missing most upper teeth, loose teeth), with
the potential to result in further oral health decline, pain, difficulty eating/chewing, nutritional compromise,
infection risk, or reduced quality of life related to untreated dental needs.(Cross Reference F585, F711, and
F804)During a review of Resident 6's admission Record (AR), the AR indicated the facility admitted
Resident 6 on 6/18/2024 with diagnoses including type 2 diabetes mellitus (a chronic condition that affects
the way the body processes blood sugar), dementia (a group of thinking and social symptoms that
interferes with daily functioning), and anxiety disorder (mental health disorder characterized by feelings of
worry, anxiety, or fear that are strong enough to interfere with one's daily activities).During a review of
Resident 6's Minimum Data Set (MDS, a resident assessment tool), dated 12/15/2025, the MDS indicated
Resident 6 had no impairment in cognitive skills (ability to make daily decisions). The MDS indicated
Resident 6 required substantial/maximal assistance (helper does more than half the effort) from staff for
bathing. The MDS indicated Resident 6 required partial/moderate (helper does less than half the effort)
assistance from staff for dressing and oral, toileting, and personal hygiene.During an interview on
1/30/2026 at 10:28 AM with Resident 6's family member (RR 1), RR 1 stated Resident 6 had loose teeth
and missing teeth. RR 1 stated Resident 6 needed to be seen by a dentist. RR 1 stated that if Resident 6
was seen by a dentist, then the dentist had not provided any treatment to address Resident 6's
deteriorating teeth.During a concurrent observation and interview on 2/5/2025 at 10:19 AM with Resident 6,
Resident 6's mouth was observed to be missing most of Resident 6's upper teeth. Resident 6 stated
Resident 6 needed to see a dentist because Resident 6 needed some false teeth.During a concurrent
interview and record review on 2/10/2026 at 9:35 AM with Social Services Assistant (SSA) 1, Resident 6's
Dental Progress Note (DPN), dated 12/8/2025, was reviewed. The DPN indicated Resident 6 refused
treatment from the dentist and requested the dentist talk to RR 1 first. SSA 1 stated the dentist should have
spoken to RR 1 as Resident 6 requested. SSA 1 stated SSA called the dentist office sometime in
December 2025 and informed the dentist office that RR 1 wanted to speak to the dentist.During a
concurrent telephone interview and record review on 2/10/2026 at 10:04 AM with the Regional Manager
(RM) for Resident 6's dental services provider, Resident 6's DPN, dated 12/8/2025, was reviewed. The RM
confirmed the dentist saw Resident 6 on 12/8/2025. The RM stated the dentist did not indicate what
treatment Resident 6 refused on 12/8/2025. The RM stated Resident 6 wanted the dentist to talk with RR 1
before providing the treatment. RM stated RM would note on Resident 6's chart for the dentist to reach out
to RR 1.During a review of the facility's policy and procedure (P&P) titled, Dental Services, dated 12/2016,
the P&P indicated, Routine and emergency dental services are available to meet the resident's oral health
services in accordance with the resident's assessment and plan of care.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056431
If continuation sheet
Page 10 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056431
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inland Valley Care and Rehabilitation Center
250 W. Artesia Street
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure hot foods were served at a
palatable, safe, and appetizing temperature for one of three sampled residents (Residents 6), when
Resident 6's food was served cold.This failure had the potential for Resident 6 to experience weight loss
and/or dehydration.(Cross Reference F585, F711, and F790)During a review of Resident 6's admission
Record (AR), the AR indicated the facility admitted Resident 6 on 6/18/2024 with diagnoses including type
2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), dementia (a
group of thinking and social symptoms that interferes with daily functioning), and anxiety disorder (mental
health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with
one's daily activities).During a review of Resident 6's Minimum Data Set (MDS, a resident assessment
tool), dated 12/15/2025, the MDS indicated Resident 6 had no impairment in cognitive skills (ability to make
daily decisions). The MDS indicated Resident 6 required substantial/maximal assistance (helper does more
than half the effort) from staff for bathing. The MDS indicated Resident 6 required partial/moderate (helper
does less than half the effort) assistance from staff for dressing and oral, toileting, and personal
hygiene.During an interview on 2/5/2026 at 10:19 AM with Resident 6, Resident 6 stated that sometimes
the food the facility served Resident 6 was too cold.During an observation on 2/5/2026 at 12:01 PM, the
meal tray cart was observed to be in the hallway in front of Nurses Station 4. At 12:04 PM, a facility staff
(unidentified) opened the meal tray cart and delivered lunch trays to residents' rooms. At 12:10 PM, a
facility staff (unidentified) delivered Resident 6's lunch tray to Resident 6.During a concurrent observation
and interview on 2/5/2025 at 12:10 PM with Resident 6, Resident 6's lunch tray was observed. Resident 6's
lunch tray consisted of pureed chicken with sauce, pureed cauliflower, pureed cauliflower, pureed pasta,
and pureed bread. The food temperature was tested using a calibrated probe thermometer. The pureed
chicken was 104 degrees Fahrenheit (F, unit of measurement). The pureed cauliflower was 118 degrees F.
Resident 6 tasted the chicken and stated the chicken was lukewarm. Resident 6 stated the chicken should
be hot.During an interview on 2/5/2026 at 12:35 PM, with the Food Service Manager (FSM), the FSM
stated hot foods should be served to residents (in general) at around 145 degrees F. The FSM stated if the
meal trays sit in the hallway for too long then the food temperatures will drop.During a review of the facility's
policy and procedure (P&P) titled, Meal Service, dated 2023, the P&P indicated, Meals that meet the
nutritional needs of the resident will be served in an accurate and efficient manner, and served at the
appropriate temperatures. The P&P indicated, Hot food serving temperature must be at or above minimum
holding temperature at 140 F. The P&P indicated the recommended temperature at delivery to residents (in
general) should be greater than 120 degrees F for hot entrees.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056431
If continuation sheet
Page 11 of 11