F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to respect the rights of one of the three sampled
residents (Resident 1) when a Certified Nurse Assistant (CNA 1) turned on the light in Resident 1 ' s room
without her permission on September 28, 2024.
This failure had the potential compromise Resident 1 ' s sense of safety and dignity.
Findings:
During a review of Resident 1 ' s admission Record (contains demographic and medical information) it
indicated Resident 1, was initially admitted to the facility on [DATE], with diagnoses which included chronic
respiratory failure (the lungs can ' t get enough oxygen into the body), tracheostomy (a medical procedure
where a small hole is made in the neck and windpipe to help someone breath), and dependence on
respiratory.
During a review of Resident 1 ' s Minimum Data Set (MDS), Section C Cognitive Patterns (items in this
section are intended to determine the resident ' s attention, orientation and ability to register and recall new
information.), dated September 26, 2024, it indicated Resident 1 had a Brief Interview for Mental Status
(used to determine functioning used to determine a resident cognitive functioning status) Score of 14 ( a
core of 13-15 indicates intact cognition.)
During a concurrent observation and interview, on October 9, 2024, at 2:14 PM, Resident 1, stated that
CNA 1 entered her room, turned on the overhead light without asking for permission, and dismissed her
concern about her medical condition. Resident 1, who was lying in bed with her head elevated to 45
– degree angle in a dimly lit room, expressed that her sensitivity to bright light made it uncomfortable
for her when the light was turned on without her consent.
During a phone interview on October 9, 2024, at 5:57 PM, with (CNA 1), CNA 1 confirmed that he turned
on the light at Resident 1 ' s room without permission on September 29, 2024. CNA 1 acknowledged that
he should have asked Resident 1 first to respect her preference.
During a concurrent interview and record review on November 11, 2024, at 2:18 PM, with Director of
Nursing (DON), the facility ' s policy and procedure (P&P) titled Resident Rights Policy, dated September
2017, was reviewed. The policy indicated Facility must protect promote their rights each resident .To be free
from mental and physical abuse .Participate in the development and implementation of his on her person.
centered plan of care to include establishing goals and outcomes and to be informed in advance of
changes to be plan of care. Also, the right to identify individuals to be included
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
056444
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056444
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/15/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Community Extended Care Hospital of Montclair
9620 Fremont Ave
Montclair, CA 91763
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
in are planning, the right to request meetings or revisions to the care plan .To be treated with consideration,
respect and full recognition of dignity and individually, including privacy in treatment and in care of personal
needs. To resident and receive services with reasonable accommodation of resident need and preferences
unless to do so would endanger the health and safety of the resident or other residents . The DON stated
the staff did not follow the policy.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056444
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056444
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/15/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Community Extended Care Hospital of Montclair
9620 Fremont Ave
Montclair, CA 91763
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to implement the care for one of three sampled
residents (Resident 1), who required two – person assistance for repositioning and care, when
Certified Nursing Assistant (CNA 1) provided care to Resident 1 on two separate occasions (September 28,
2024, and September 29, 2024.)
Residents Affected - Few
This failure has the potential to compromise Resident 1 ' s physical safety, emotional well-being and trust in
care services.
Findings:
During a review of Resident 1 ' s admission Record (contains demographic and medical information),it
indicated Resident 1, was initially admitted to the facility on [DATE], with diagnoses which included chronic
respiratory failure (the lungs can ' t get enough oxygen into the body), tracheostomy (a medical procedure
where a small hole is made in the neck and windpipe to help someone breath), and dependence on
respiratory.
During a review of Resident 1 ' s care plan titled ADL (Activities of Daily Living) Functional / Rehabilitation
Potential, dated July 8, 2024, it indicated, impaired physical mobility and self – care r/t [related t0]
scoliosis (when the spine curves sideways into an S or C) muscular dystrophy (a condition where the
muscles in the body become weak and lose strength .roll left & right max of assistance ( a person needs a
lot of help from one or more caregivers to do basic), approach plan .provide 2 person assist .
During a review of Resident 1 ' s Minimum Data Set (MDS), Section C Cognitive patterns (items in the
section are intended to determine the resident ' s attention, orientation and ability to register and recall new
information), dated September 26, 2024, it indicated Resident 1 had a Brief Interview for Mental Status
(used to determine functioning use to determine a resident cognitive functioning status) Score of 14 ( A
score 13-15 indicates intact cognition.)
During a review of Resident 1 ' s Minimum Data Set (MDS) Section GG functional Abilities and Goals,
dated September 26, 2024, it indicted, Resident 1 was dependent (helps does all of the efforts, Resident
does none of the efforts to complete the activity .or the assistance of two or more helper is required for
resident to complete activity.) for toileting hygiene.
During a concurrent observation and interview on October 9, 2024, at 2:14 PM, inside Resident 1 ' s room,
Resident 1 was lying in bed with the head of the bed elevated to approximately 45 degrees. Resident 1
stated that over the weekend, CNA 1 provided care alone two occasions, despite her care plan requiring
two-person assistance for repositioning and care. She further stated that this led to a commotion, prompting
a Respiratory Therapist (RT) to enter the room and assist CAN 1. Resident 1 expressed frustration with
CNA1 ' s action and reported feeling unsafe during these incidents.
During a phone interview on October 9, 2024, at 5:57 PM, with CNA 1, CNA 1 stated first incident occurred
on September 28, 2024.) CNA 1 stated he entered Resident 1 ' s room and attempted to change Resident
1 by himself. He further stated the situation escalated when Resident because upset, and a Respiratory
Therapist (RT) overheard the commotion entered the room and assisted with the repositioning and care.
CNA 1 stated he did not ask for help, and he was unaware of the two-person requirement.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056444
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056444
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/15/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Community Extended Care Hospital of Montclair
9620 Fremont Ave
Montclair, CA 91763
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
CNA 1 further stated the same incident occurred again on September 29, 2024.
Level of Harm - Minimal harm
or potential for actual harm
During a phone interview on October 10, 2024, at 9:23 AM, with Registered Nurse (RN 1), RN 1 states she
did not informed CAN 1 of two – person assistance requirement for all residents in the subacute unit
(a care area for patient who need require more medical support related to physical weakness or unable to
help themselves and depend on medical equipment.)
Residents Affected - Few
During a concurrent interview and record review on November 15, 2024, at 5:23 PM the facility ' s policy
titled Care Planning – Interdisciplinary Team, dated January 2017, was reviewed. The policy
indicated, The care plan is based on the resident ' s needs and the resident ' s comprehensive assessment
and is developed by a Care Planning / Interdisciplinary Team .Nursing Assistants responsible for the
resident ' s care .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056444
If continuation sheet
Page 4 of 4