F 0802
Level of Harm - Minimal harm
or potential for actual harm
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition
service.
Based on observation, interview, and record review, facility failed to ensure kitchen staff were competent in
job duties related to testing the sanitization solution concentration in the low temperature dishwasher.
Residents Affected - Some
This failure has the potential for improper cleaning and sanitization which could lead to increase in risk for
food-borne illness for 57 out of 57 residents.
Findings:
During a concurrent observation and interview on 1/22/24 at 9:30 a.m., in the kitchen, with Certified Dietary
Manager (CDM) and Dietary Aide (DA1), DA1 was observed testing the sanitizer solution concentration of
the low-temperature dishwasher. DA1 was observed letting the dishwasher run for two cycles, then taking
the litmus test strip and dipping the strip on the residual water left on the plate covers for 5 seconds. CDM
reminded DA1 that litmus paper should be dipped in the water at the bottom of the dishwasher. DA1 then
dipped the litmus paper into the rinse water reservoir. CDM stated that DA1 should not test the rinse water
reservoir since it is contaminated and the litmus paper needed to be dipped into the water at the bottom of
the dishwasher. During the same observation and interview, DA1 stated sanitizer concentration in the
dishwasher needs to be 120 ppm (parts per million).
A review of facility's Dietary Aid job description, dated 2003, indicated the Dietary Aide performs a number
of kitchen duties including Perform dishwashing/cleaning procedures .
A review of facility's policy and procedure, titled Sanitization, dated 2008, indicated low-temperature
dishwasher b. final rinse with 50 parts per million (ppm) hypochlorite (chlorine) .
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
056457
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenridge Post Acute
2150 Pyramid Drive
El Sobrante, CA 94803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve
food safely when the low-temperature dishwasher did not have sanitizer running through it on final rinse
and when sanitization concentrations were not recorded on the sanitization log.
This failure has the potential of placing 56 out of 57 residents at risk for food born illnesses.
Findings
During a concurrent observation and interview on 1/22/24 at 9:38 a.m., with Dietary Aide (DA1) and
Certified Dietary Manager (CDM), in the kitchen, the bottle of chlorine sanitizer connected to the
low-temperature dishwasher was empty. CDM stated the kitchen staff need to be checking sanitizer levels
every day. CDM also stated that items that were previously washed need to be rewashed in order to prevent
contamination. DA1 and CDM unable to state when the last time sanitizer level was checked. CDM stated
that kitchen staff are to check the temperature and sanitizer concentrations before, during, and after shifts
and record it in the log.
During a record review of facility document titled Food and Nutrition: Dish Machine Temperature log - Low
Temperature Machine (undated), indicated there were missing entries for 1/11/24, 1/20/24, 1/21/24, and
1/22/24. The temperature log also records sanitizer concentrations; for the dishwasher, the rinse
concentration is 50-100 parts per million (ppm).
The U.S Food and Drug Administration Food Code, dated 2022, indicted the presence of adequate
detergents and sanitizers is necessary to effect clean and sanitized utensils and equipment .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056457
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenridge Post Acute
2150 Pyramid Drive
El Sobrante, CA 94803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure residents' rooms were safe, functional,
sanitary and comfortable when,
Hot water in the bathrooms in rooms [ROOM NUMBERS] was too hot and
Air vent registers in rooms 29 A, 25 A, 21 A, 20 A, 18 A, 16 A, 10 A, 8 A, and 2 B were covered with thick
brownish matter.
These failures resulted in resident rooms 4,12, 29 A, 27 A, 25 A, 21 A, 20 A, 18 A, 16 A, 10 A, 8 A and 2 B
not being safe, functional, sanitary and comfortable.
Findings:
1. During an observation on 1/22/24 at 1:20 p.m., in the bathroom for room [ROOM NUMBER], the hot
water felt too hot and measured 129.4 degrees Fahrenheit (F) (a measure of temperature used in the
United States).
2. During an observation on 1/22/24 at 1:35 p.m., in the bathroom in room [ROOM NUMBER], the hot water
felt too hot and measured 125.6 degrees F.
3. During a concurrent observation and interview on 1/22/24 at 1:58 p.m., with Administrator (ADM) and
Maintenance Supervisor (MAINT) in the bathroom in room [ROOM NUMBER], the hot water felt too hot to
the touch and measured 123.6 degrees F. ADM agreed the temperature was too hot at 123.6 degrees.
4. During a concurrent observation and interview on 1/22/24 at 2:03 p.m., with ADM and MAINT in the
bathroom for room [ROOM NUMBER], the hot water felt too hot to the touch and measured 129.4 degrees
F. ADM agreed the temperature was too hot at 129.4 degrees.
5. During an interview on 01/23/24 at 11:58 AM with ADM and Maintenance Supervisor from a sister facility
(MAINT 1), both stated the hot water temperatures had been lowered, were no longer too hot and were
below 120 degrees F in the resident bathrooms.
6. During an interview on 1/24/24 at 12:16 p.m. with MAINT, MAINT stated the hot water temperature
should not be too hot because a resident could get burned.
7. During a review of the facility's policy and procedure (P&P) titled, Water Temperature, Safety of, dated
Revised December 2009, indicated, 4. Maintenance staff shall conduct periodic tap water temperature
checks . 5. If at any time water temperatures feel excessive to the touch.staff will report this finding to the
immediate supervisor. 6. Direct-care staff shall be informed of risk factors for scalding/burns that are more
common in the elderly.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056457
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenridge Post Acute
2150 Pyramid Drive
El Sobrante, CA 94803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
8. During a concurrent observation and interview on 1/24/24 at 11:40 a.m., with Director of Nursing (DON)
in rooms 16 A and 27 A, the air vents registers were covered with thick brownish matter. DON stated the air
vent registers needed to be cleaned.
9. During an interview on 1/24/24 at 12:25 p.m. with Maintenance Supervisor (MAINT), MAINT stated he
cleaned the registers monthly.
10. During an observation on 1/25/24 at 8:30 a.m. in rooms 2 B, 8 A, 10 A, 16 A, 18 A, 20 A, 21 A, 25 A, 27
A and 29 A the air vent registers were covered with thick brownish matter.
11. During a review of The Standard Practice for Inspection and Maintenance of Commercial Building
HVAC Systems, dated 2018, page 8 indicated: b. Inspect grilles, registers, and diffusers for dirt
accumulation .Clean as needed to remove dirt build up semiannually .replace if missing or damaged.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056457
If continuation sheet
Page 4 of 4