F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, for two of three sampled residents (Resident 2 and Resident 3), the
facility failed to provide treatment and care in accordance with professional standards of practice and the
comprehensive care plan when:
Residents Affected - Few
1. For Resident 2, physician's orders to monitor Foley (a type of an indwelling urinary catheter, a flexible
tube that is passed into the bladder to drain urine) catheter urine output was not followed and change in
urine character/characteristics was not reported to the physician as ordered.
This failure resulted in Resident 2's transfer to the hospital that required intravenous (administration of fluids
into the person's veins) antibiotics to treat a urinary tract infection.
2. For Resident 3, physician's orders to monitor Foley catheter urine output was not followed and change in
urine character/characteristics was not reported to the physician as ordered.
This failure had the potential to result in undetected urinary tract infection and delayed management and
treatment.
3. Foley catheter flush/irrigation was done without a physician's order.
This failure had the potential to contribute to the development of a urinary tract infection.
Findings:
1. During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was
admitted to the facility in April 2024 with diagnoses that included persistent vegetative state (no signs of
awareness of their surroundings, may have eye movements and yawning but no awareness of self) and
cognitive communication deficit.
During a review of Resident 2's Minimum Data Set (MDS, a resident assessment instrument used to
identify resident care problems to be addressed in an individualized care plan), dated 4/5/24, the MDS
indicated Resident 2 had an indwelling urinary catheter.
During a review of Resident 2's Progress Notes, dated 7/22/24, the Progress Notes indicated, Registered
Nurse (RN) 1 tried to flush the catheter with 60 milliliters (ml) of normal saline but was unable to flush the
catheter. The notes indicated, RN 1 removed the Foley catheter and inserted a new one. RN 1 flushed the
newly inserted catheter with 60 ml NS and observed cloudy urine with Lots of sediments. The notes
indicated after RN 1 noted hematuria (blood in urine) and bleeding from the penile area, Attending
Physician (AP) was notified, and Resident 2 was transferred to the hospital via 911.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
056476
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056476
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rosewood Post Acute
1911 Oak Park Boulevard
Pleasant Hill, CA 94523
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 's ED (Emergency Department) Provider Notes, dated 7/22/24, the ED
Provider Notes indicated Resident 2 had diagnoses that included sepsis (life-threatening medical
emergency that occurs when the body's immune system has an extreme response to an infection), gross
hematuria (visible blood in urine), and urinary tract infection. Resident 2 received intravenous antibiotics to
treat the urinary infection.
Residents Affected - Few
During a review of Resident 2's Order Summary Report, as of 7/22/24, the Order Summary Report
indicated the following physician's orders:
a. Monitor for change in urine character: document 0=none, C=cloudiness, S=Sediment, FS=Foul Smell,
B=Blood in urine, DC=Deepening or Concentrating urine output. Notify MD for potential UTI every shift.
b. Monitor for signs and symptoms of possible urinary infection and notify MD. Document 0= none,
FP=Flank Pain, SP=Suprapubic Pain or T=Tenderness, CU=Change in character of urine (new bloody
urine; foul smell of urine or change in urinary sediment, MC=Mental Change, FC=Functional change
worsening of status.
c. Perform Foley catheter care every shift and as needed.
During an interview and concurrent record review on 8/8/24 at 2:07 p.m. with Director of Nursing (DON),
Resident 2's Treatment Administration Record (TAR) for June 2024 and July 2024 were reviewed. Resident
2's June 2024 TAR indicated Resident 2 had blood in urine on 6/23/24. DON stated, on 6/23/24, there was
a physician's order to hold heparin (a blood thinner) for one day and re-evaluate. The June 2024 TAR
indicated blood in urine continued until 6/25/24, with missing documentation of Resident 2's urine character
monitoring five out of 24 times from 6/23/24 until 6/30/24. Resident 2's July 2024 TAR indicated from 7/1/24
to 7/22/24, Resident 2's urine appeared cloudy and with sediment. DON stated the clinical record indicated
the attending physician was not notified of these observations.
During a telephone interview on 8/12/24 at 3:45 p.m. with RN 1, RN 1 stated she flushed Resident 2's
catheter with 60 ml NS after Resident 2's Foley catheter was observed leaking. RN 1 stated most residents
who have a Foley catheter, that included Resident 2, have a written physician order to flush with 60 ml NS.
During a review of Resident 2's Order Summary Report, as of 7/22/24, the Order Summary Report did not
indicate a written order to flush Resident 2's Foley catheter.
During a review of Resident 2's TAR for July 2024, the TAR did not indicate that flushing of the foley
catheter was done.
During a review of Resident 2's Foley Catheter Care Plan, initiated on 6/18/24, the care plan indicated the
goal for Resident 2 was to not to have signs and symptoms of a urinary tract infection for 90 days. The care
plan indicated the following interventions:
a. Monitor for signs and symptoms of infection and report to the physician.
b. Monitor urine output for odor, color, consistency, and amount.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056476
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056476
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rosewood Post Acute
1911 Oak Park Boulevard
Pleasant Hill, CA 94523
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
c. Monitor urine for sediment, cloudy, odor, blood, and amount.
Level of Harm - Minimal harm
or potential for actual harm
d. Report to physician promptly if the urine contains any sediment, or blood, is cloudy, or odorous, or if the
resident has a fever.
Residents Affected - Few
2. During a review of Resident 3's admission Record, dated 8/8/24, the admission Record indicated
Resident 3 was admitted to the facility in May 2024 with diagnoses that included chronic kidney disease (a
long-term condition where the kidneys do not work as well as they should), urinary retention (a condition
that occurs when someone is unable to fully empty their bladder), and severe sepsis with septic shock (a
life-threatening condition that occurs when sepsis, a severe reaction to an infection, causes dangerously
low blood pressure).
During a review of Resident 3's MDS, dated 5/21/24, the MDS indicated Resident 3 had an indwelling
urinary catheter.
During a review of Resident 3's Order Summary Report, as of 8/9/24, the Order Summary Report indicated
the following physician's orders:
a. Monitor for change in urine character: document 0=none, C=cloudiness, S=Sediment, FS=Foul Smell,
B=Blood in urine, DC=Deepening or Concentrating urine output. Notify MD for potential UTI every shift.
b. Monitor for signs and symptoms of possible urinary infection and notify MD. Document 0= none,
FP=Flank Pain, SP=Suprapubic Pain or T=Tenderness, CU=Change in character of urine (new bloody
urine; foul smell of urine or change in urinary sediment, MC=Mental Change, FC=Functional change
worsening of status.
c. Perform Foley catheter care every shift and as needed.
During a review of Resident 3's Foley Catheter Care Plan, initiated on 5/1/24, the care plan indicated the
goal for Resident 3 was to not to have signs and symptoms of a urinary tract infection for 90 days. The care
plan indicated the following interventions:
a. Monitor for signs and symptoms of infection and report to the physician.
b. Monitor urine output for odor, color, consistency, and amount.
c. Monitor urine for sediment, cloudy, odor, blood, and amount.
d. Report to physician promptly if the urine contains any sediment, or blood, is cloudy, or odorous, or if the
resident has a fever.
During a review of Resident 3's TAR for July 2024, the TAR indicated Resident 3's urine was observed to
have sediment from 7/1/24 to 7/23/24 with cloudiness on 7/18/24. The TAR also indicated a foul smell was
observed every shift from 7/24/24 to 7/29/24.
During an interview and concurrent review of Resident 3's clinical record on 8/8/24 at 2:52 p.m. with DON,
DON stated Resident 3's Situation, Background, Appearance, Review/Notify (SBAR, a structured
communication framework that can help teams share information about the condition of a patient)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056476
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056476
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rosewood Post Acute
1911 Oak Park Boulevard
Pleasant Hill, CA 94523
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
dated 7/19/24, 7/22/24, and 7126/24 did not address Resident 3's change in urine character.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 8/8/24 at 3:08 p.m. with Sub-Acute Manager (SAM), SAM stated presence of
sediments and bloody urine are not considered normal and therefore warrant physician notification so that
appropriate diagnostic procedures like obtaining laboratory examinations, like urine analysis, could be
done.
Residents Affected - Few
During an interview on 8/8/24 at 3:12 p.m. with Licensed Vocational Nurse (LVN) 2, LVN 2 stated Foley
catheter care for Resident 3 included watching out for signs and symptoms of infection like presence of
cloudy urine output and sediment, and report to MD. LVN 2 also stated to flush the Foley catheter every
shift and change the drainage bag every week and as needed.
During a review of Resident 3's Order Summary Report, as of 8/9/24, the Order Summary Report did not
indicate an order to flush Resident 3's Foley catheter.
During a review of Resident 3's TAR for July 2024, the TAR did not indicate that flushing of the foley
catheter was done.
During an interview on 8/8/24 at 2:40 p.m. with LVN 1, LVN 1 stated if a resident's urine output is cloudy
and has evidence of bleeding, one must check if there is an existing physician order to flush the catheter, if
there is an order, flush the catheter following the written physician's order. LVN 1 stated, if there is no
written order, one must call the MD to obtain a flush order and discuss with the MD if urine analysis is
indicated.
During a telephone interview on 8/16/24 at 9:38 a.m. with Attending Physician (AP) 1, AP 1 stated for
cloudy urine with sediment, AP would order flushing of the catheter with 50 ml of NS, which is a standard
protocol for most residents with Foley catheter. The amount of the flush would depend on the residents'
situation.
During a review of the facility's policy and procedure (P&P) titled Catheter Irrigation, Open System, last
revised October 2010, the P&P indicated steps in the procedure that included instilling 30 ml of the
prescribed solution into the catheter and allow the catheter to drain into a sterile collection basin via gravity.
The resident's clinical record should indicate the date and time the procedure was performed, name and
title of the individual who performed the procedure, the amount of solution used to irrigate, amount returned
as drainage and the amount of urine drained, and the signature and title of the person recording the data.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056476
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056476
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rosewood Post Acute
1911 Oak Park Boulevard
Pleasant Hill, CA 94523
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on observation, interview, and record review, for one of three sampled residents (Resident 1), the
facility failed to provide assistive device and adequate supervision to prevent accidents when a two-person
assist during Activities of Daily Living (ADLs, activities needed for self-care and mobility and include
activities such as bathing, dressing, grooming, oral care, ambulation, toileting, eating, transferring, and
communicating) for bed mobility (moving from one bed position to another like rolling from side to side in
bed) care was not provided.
This failure resulted in Resident 1 falling out of bed and sustaining a nasal bone fracture and facial bruising.
Findings:
During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was
admitted to the facility in April 2020 with diagnoses that included hemiplegia (paralysis of one side of the
body) and hemiparesis (weakness of one side of the body) affecting the right dominant side, morbid
obesity, and weakness.
During a review of Resident 1's Minimum Data Set (MDS, a resident assessment instrument used to
identify resident care problems to be addressed in an individualized care plan), dated 5/12/24, the MDS
indicated a Brief Interview for Mental Status (BIMS, a scoring system used to determine the resident's
cognitive status in regard to attention, orientation, and ability to register and recall information) score of 13.
A BIMS score of 13-15 is an indication of intact cognitive status.
During an observation and concurrent interview on 8/8/24 at 11:40 a.m. with Resident 1, Resident 1 stated
she fell out of the right side of the bed during ADL care. Resident 1 stated, I fell on my face! There was
profuse bleeding from the nose, left eye was swollen shut and had severe pain on the face. Resident 1
stated, when Certified Nursing Assistant (CNA) 1 had Resident 1 turn to the right side, there was no bed
rail that Resident 1 could hold onto. Resident 1's entire left side of the face, including around the left eye,
was purplish with visible swelling on the left cheek. There were two quarter side rails on each side of the
bed. Resident 1 stated the facility provided a bigger bed after the fall incident.
During an interview on 8/8/24 at 11:48 a.m. with CNA 1, CNA 1 stated being inside Resident 1's room with
a student CNA to provide ADL care when Resident 1 told the student CNA to leave the room. CNA 1
stated, after student CNA left the room, CNA 1 proceeded with ADL care by having Resident 1 turn to a
right side-lying position, facing the window. CNA 1 stated being on Resident 1's left side of the bed, facing
and cleaning Resident 1's back. CNA 1 stated she turned away to grab a towel, when Resident 1 rolled
over and fell on the right side of the bed. CNA 1 stated she went to call Licensed Vocational Nurse (LVN) 1
for help. CNA 1 stated Resident 1 had always needed a two-person assist with ADLs. CNA 1 stated she
should have told LVN 1 when student CNA left the room, in order to get another staff to assist. CNA 1 also
stated not knowing Resident 1 did not have side rails on the right side of the bed to aid with turning and
repositioning.
During a review of Resident 1's Progress Notes dated 7/21/24, the Progress Notes indicated CNA 1 called
LVN 1 after Resident 1 rolled over the right side of the bed and fell on the floor. The notes indicated
Resident 1 was found on the floor, face down, and lying on the left side. The notes also
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056476
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056476
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rosewood Post Acute
1911 Oak Park Boulevard
Pleasant Hill, CA 94523
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
indicated a Large amount of blood was on the floor with more blood coming out from Resident 1's nose.
Resident 1 was transferred to the hospital via 911.
During a review of the Interdisciplinary Fall (IDT, a team that includes staff members from multiple
disciplines such as nursing, therapy, physicians, and other advanced practitioners), dated 7/21/24, the
Interdisciplinary Fall indicated, under Safety review, several safety issues were identified that included,
Resident is obese and needs at least 2 person assist/max [maximum] assist for all ADLs.
During an interview on 8/8/24 at 2:48 p.m. with LVN 1, LVN 1 stated on 7/21/24, CNA 1 approached LVN 1
and said Resident 1 had rolled out of bed. LVN 1 stated she went to the room and saw Resident 1's face
was planted on the floor on a left side-lying position. LVN 1 stated there was a large amount of blood
already on the floor while Resident 1's nose was still bleeding profusely. LVN 1 stated she did not know the
student CNA had left the room, leaving CNA 1 to do ADL care by herself. LVN 1 stated had she known, LVN
1 stated she would have helped CNA 1 with ADL care. LVN 1 also stated Resident 1 had always required a
two-person assist, and it was again discussed in an in-service few weeks ago that residents with bigger
frame, like Resident 1, needed to have two-person assist for ADL care.
During an interview and concurrent review on 8/9/24 at 12:50 p.m. with Director of Staff Development
(DSD), Inservice Attendance Record Sign-In Sheet, dated 5/29/24, with a subject, Assisting with
Positioning a Patient in Bed was reviewed. DSD stated it was an in-service education given for CNAs to
provide two-person assist during ADL care to residents like Resident 1. The sign-in sheet indicated CNA 1
attended the in-service education.
During a review of Resident 1's Weekly Summary Documentation, the documents indicated the following:
1. Effective date 6/18/24, Resident 1 was totally dependent and needed two-person assist with bed mobility.
2. Effective date 6/25/24, Resident 1 was totally dependent and needed two-person assist with bed mobility.
3. Effective date 7/9/24, Resident 1 was totally dependent and needed two-person assist with bed mobility.
4. Effective date 7/16/24, Resident 1 needed extensive assistance, with two-person assist with bed mobility.
During a review of Resident 1's ADL Care Plan, last revised 1/28/24, the care plan indicated to provide
Resident 1 a positioning bar/rail in bed as an enabler, upper bilateral quarter rails. The care plan did not
indicate the need to provide two-person assist with bed mobility as documented in the Weekly Summary
Documentation.
During a review of Resident 1's Hospitalist Discharge Summary, dated 8/5/24, the Hospitalist Discharge
Summary indicated Resident 1 had a closed fracture of the nasal bone and traumatic ecchymosis (medical
term for bruises, which form when blood pools under your skin, caused by a blood vessel break) of face.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056476
If continuation sheet
Page 6 of 6