F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure a resident (Resident 2) who was
incontinent (involuntary voiding of urine and stool) of bowel (stool) and bladder (urine), and had a urinary
tract infection (UTI- an infection in the bladder/urinary tract) perineal care (the cleaning and maintenance of
the area between the anus and genitals, which is essential for maintaining good hygiene, preventing
infections, and promoting overall health and well-being) was properly provided for one of three sampled
residents (Resident 2).This failure had the potential for Resident 2 to have an exacerbation (the worsening
of a disease, symptom, or problem) of her current UTI which could result in unnecessary hospitalization
and sepsis (a life-threatening blood infection). Findings:During a review of Resident 2's admission Record
(Face Sheet), the Face Sheet indicated Resident 2 was originally admitted to the facility on [DATE] and
readmitted to the facility on [DATE] with diagnoses including gout (a form of inflammatory arthritis that
develops in some people who have high levels of uric acid in the blood), bacterial pneumonia (an
infection/inflammation in the lungs), and generalized muscle weakness.During a review of Resident 2's
Minimum Data Set ([MDS] a resident assessment tool) dated 5/1/2025, the MDS indicated Resident 2's
cognition was intact and was dependent (helper does all the effort) on nursing staff for toileting hygiene,
showering/bathing, dressing the lower body, and personal hygiene. During a review of Resident 2's Clinical
Record (Care Plan section), dated 2/8/2024, the Care Plan indicated Resident 2 was incontinent of bowel
and bladder. Under this Care Plan, the goals indicated Resident 2's risk of complications from incontinence
will be minimized daily. The Care Plan's interventions included cleaning the peri-area ([perineum] the region
of the body between the anus and the external genitals) and providing absorbent incontinence briefs with
each incontinence episode due to Resident 2 being dependent on staff for incontinence care.During a
review of Resident 2's Microbiology Urine Report (Lab Results) dated 3/9/2025 and timed at 10:32 a.m.,
the Microbiology Urine Report indicated Resident 2 was positive for Escherichia coli (E. coli-bacterium that
typically resides in the intestines of humans and animals) in the urine.During a review of Resident 2's
Physician's Orders, dated 3/10/2025, the Physician's Orders indicated Resident 2 was to receive
Cephalexin (an antibiotic used to treat bacterial infection) oral tablet, 500 milligrams ([mg] metric unit of
measurement, used for medication dosage and/or amount) twice a day for UTI therapy.During a review of
Resident 2's Microbiology Urine Report dated 5/1/2025 and timed at 3:40 p.m., the Microbiology Urine
Report indicated Resident 2 was positive for E. coli, and Enterococcus (bacterium that are commonly found
in the intestines of humans and animals) in the urine.During a review of Resident 2's Physician's Orders,
dated 5/2/2025, the Physician's Orders indicated Resident 2 was to receive Macrobid (an antibiotic used to
treat and prevent UTIs) oral capsule 100 mg one time a day for UTI therapy.During a review of Resident 2's
Grievance Form, dated 5/5/2025, the Grievance Form indicated Family Member (FM) 1
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
056488
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056488
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunnyside Nursing Center
22617 S. Vermont Ave
Torrance, CA 90502
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
was concerned about Resident 2 having pain upon urination and had to wait two hours to be changed after
informing nursing staff.During a review of Resident 2's Urine Culture Report (Lab Results) dated 5/10/2025
and timed at 9:56 a.m., the Urine Culture Report indicated Resident 2 was positive for Enterococcus in the
urine.During a review of Resident 2's Physician's Orders, dated 5/12/2025, the Physician's Orders indicated
Resident 2 was to receive Macrobid oral capsule 100 mg one time a day for UTI therapy.During a review of
Resident 2's Physician's Orders, dated 5/15/2025, the Physician's Orders indicated Resident 2 was to
receive Nitrofurantoin Macrocrystal (an antibiotic used to treat and prevent lower UTIs) oral capsule 50 mg
one time a day for UTI therapy.During a review of Resident 2's Grievance Form, dated 6/17/2025, the
Grievance Form indicated FM 1 had a concern on two occasions from 6/13/2025 through 6/15/2025, where
Resident 2 had to wait two hours to be cleaned after having a bowel movement to be cleaned. The
Grievance Form indicated FM 1 was concerned for Resident 2 getting UTIs. The Grievance Form follow up
action indicated the facility implemented intervention of checking Resident 2 once every two hours and
changing Resident 2 as needed by reevaluating and restructuring the nursing assignment.During a
concurrent observation and interview on 7/8/2025 at 6:19 a.m., Resident 2 was awake, alert, lying in bed,
supine (on back) with the head of the bed at 45 degrees. Resident 2 stated she was changed by nursing
five minutes prior (6:14 a.m.).During a concurrent observation and interview on 7/8/2025 at 8:34 a.m.,
Resident 2 was noted to still be lying in bed, supine with the head of the bed at 45 degrees. Resident 2
stated she had a bowel movement and needed to be changed but nobody had come to check on her yet to
see if she needed to be changed.During an observation on 7/8/2025 at 8:52 a.m., Certified Nursing
Assistant (CNA) 1 began to change Resident 2's soiled incontinence brief. CNA 1 started by cleaning
Resident 2's frontal area, using soap and water on the labia majora and inguinal folds. CNA 1 then turned
Resident 2 to her right side and began to clean the bowel movement from her outer/inner buttocks and
lower back. CNA 1 then removed a pair of contaminated gloves and had another pair of glove's underneath.
CNA 1 then rolled/stuffed the clean incontinence brief under Resident 2 and turned her to her left side to
adjust it to be aligned properly. CNA 1 then placed Resident 2 back on her back and began cleaning
Resident 2's frontal area again without performing hand hygiene and wearing clean gloves. CNA 1 never
cleaned inside Resident 2's labia. Resident 2 stated to CNA 1 that she had pain in her urethra (the tube that
carries urine from the bladder out of the body), and CNA 1 began to ask questions about the pain. CNA 1
then sealed Resident 2's incontinence brief.During an interview on 7/8/2025 at 9:43 a.m., CNA 1 stated she
did not know it was not ok to double glove and stated she should have cleaned Resident 2 more thoroughly
since females need to be cleaned on the inside of their lady parts as well. CNA 1 stated that was how she
was trained by other CNAs here at the facility.During an interview on 7/8/2025 at 1:49 p.m., Licensed
Vocational Nurse (LVN) 1 stated Resident 2 needed to be cleaned every two hours or more as needed to
prevent UTIs. LVN 1 stated Resident 2 was able to let nursing staff know when she needed to be changed
but has had a UTI at least 5 times because someone is not changing her correctly and frequently enough.
LVN 1 stated a lot of times she had noticed that she was soaked in the morning with enough urine to seep
through the incontinence brief and believed night shift was not changing residents enough.During an
interview on 7/9/2025 at 10:52 a.m., the Director of Staff Development (DSD) stated when cleaning a
female resident, the CNA had to open the labia and clean the inside, and not just on the outside of the labia
because it harbors bacteria. The DSD stated double gloving is not the standard of practice, and after
coming into contact with feces, hand hygiene should be performed, and a new pair of gloves should be put
on if further cleaning is required, such as needing to clean the frontal area again. During an interview on
7/9/2025, at 2:13 p.m., the Chief Clinical Officer
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056488
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056488
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunnyside Nursing Center
22617 S. Vermont Ave
Torrance, CA 90502
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
stated she was aware that Resident 2 had frequent UTIs and per their policy CNAs should clean
in-between the folds, rinse thoroughly, and make sure skin is dry. The CCO stated if CNAs clean a dirty
area, then a clean area without hand hygiene and changing gloves that could potentially cause Resident 2
to have contracted her UTIs.During a review of the facility's undated UTI Prevention Lesson Plan, the
Lesson Plan indicated prompt changing is essential to help prevent UTI which can occur when bacteria
enter the urinary tract, often due to prolonged exposure to moisture and bacteria. The Lesson Plan
indicated that residents at high risk for UTIs include those who are incontinent and left in soiled briefs for
extended periods and limited mobility who cannot clean themselves properly. The Lesson Plan indicated
females are more prone to UTIs and proper perineal (perineum) care for females includes wiping front to
back to prevent fecal bacterial from entering the urinary tract. The Lesson Plan indicated best practice is to
change residents immediately when soiled or wet, and to always wear gloves and follow proper infection
control protocols. During a review of the facility's policy and procedure (P&P) titled, Incontinence Care,
dated 10/2024, the P&P indicated the purpose of the policy was to promote skin hygiene, minimize the risk
of infection, and facility skin integrity by providing incontinent care as needed to residents. The P&P
indicated to wash skin areas and dry very well, especially in the skin folds.During a review of the facility's
P&P titled, Routine Resident Care, dated 10/2024, the P&P indicated the purpose of the policy was for
residents to receive the necessary assistance to maintain good grooming and personal/oral hygiene. The
P&P indicated incontinence care should be provided timely according to each resident's needs.During a
review of the facility's P&P titled, Hand Hygiene, dated 2/2025, the P&P indicated the purpose of the policy
was to reduce the risk of infection transmission and protect residents. The P&P indicated hand hygiene
must be performed after contact with bodily fluids. The P&P indicated gloves do not replace hand hygiene
and must be performed before donning (putting on) gloves and immediately after. The P&P indicated to
change gloves between tasks.During a review of the facility's P&P titled Standard Precautions, dated
2/2025, the P&P indicated the purpose of the policy was to implement infection control guidelines to
prevent the spread of infectious agents. The P&P indicated to change gloves during resident care if the
hand will move from a contaminated body-site to a clean body-site.
Event ID:
Facility ID:
056488
If continuation sheet
Page 3 of 3