F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to follow their abuse policy and procedure when
abuse, dementia and resident's rights trainings including reference checks were not completed for one of 6
employees (Certified Nursing Assistant, CNA 1) prior to being assigned to provide care to residents.
Residents Affected - Few
This failure placed the residents at risk for abuse, neglect and mistreatment. Additionally, the failure to
provide CNA 1 with abuse prevention and reporting training denied her the ability to recognize incidents of
abuse and the process for reporting such incidences.
Findings:
A review of the facility's policy titled, Background Screening Investigations, dated 3/2019 indicated, Our
facility may conduct employment background screening checks, reference checks .on all applicants for
positions with direct access to residents.
An interview related to the facility reported incident for allegation of staff to resident abuse was conducted
with the facility's Administrator (ADM) on 2/1/24 at 10:35 a.m. The ADM stated Resident 2 reported that her
roommate (Resident 1) was verbally and physically abused the previous evening by CNA 1 during transfer
from wheelchair to her bed. The ADM stated the facility immediately suspended CNA 1 and the abuse
investigation was started. The ADM stated the facility interviewed other staff and residents and was not able
to substantiate the abuse allegation.
During an interview on 2/1/24 at 11 a.m., CNA 1 stated she was assigned to provide care to Resident 1 on
1/28/24 and 1/29/24. CNA 1 denied the allegation that she verbally and physically abused Resident 1. CNA
1 stated another staff (CNA 6) who was assisting her with transferring Resident 1 to bed would corroborate
that no abuse occurred. CNA 1 stated as part of her training, she shadowed other CNAs for 3 days before
she started providing resident care on her own. CNA 1 stated she was not offered and did not receive any
training related to abuse, dementia, and resident's rights.
During a concurrent interview and review of CNA 1's personnel file on 2/1/24 at 11:25 a.m., the Director of
Staff Development (DSD) stated CNA 1 was hired on 1/22/24 while the DSD was on leave. CNA 1's
personnel file did not contain previous employment and reference checks and the DSD verified they were
missing. A further review of CNA 1's personnel file in the presence of the DSD, indicated there was no
evidence CNA 1 had completed the mandated abuse prevention and dementia training provided by the
facility before being assigned to provide care to residents. The DSD confirmed CNA 1's personnel file
contained forms related to Reporting Elder and Dependent Adult Abuse, Sexual Harassment, Dementia
Training Acknowledgement, and Statement of Acknowledgement of Resident's Rights forms that were not
acknowledged or signed by CNA 1. Upon further review, a blank document titled ABUSE TRAINING
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056495
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056495
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/03/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Casa Coloma Health Care Center
10410 Coloma Rd
Rancho Cordova, CA 95670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
was located in CNA 1's personnel file. The document indicated, I (blank) have viewed the abuse video and
abuse inservice training. The signature and date sections were blank (not signed or dated). RESIDENT
RIGHTS TRAINING. I (blank) have viewed the resident rights video and training. The signature and date
sections were blank. The DSD stated CNA 1 should have received the above trainings prior to being
assigned to provide care to residents.
Residents Affected - Few
During an interview and record review on 2/1/24 at 11:45 a.m., the ADM stated CNA 1's reference checks
were not done because it is not a requirement. The ADM acknowledged that CNA 1 was not offered
mandated abuse and dementia trainings. The ADM stated the DSD was out and, in her absence, he would
have expected the Director of Nursing (DON) or the Assistant DON to conduct the mandated trainings for
CNA 1. The ADM added, Should be done prior to employment .I trust my team, but apparently it was not
done.
A review of the facility's 'Resident Rights Guidelines for All Nursing Procedures,' policy dated 10/2010,
indicated, Prior to having direct care responsibilities for residents, staff must have appropriate .training on
resident's rights, including: preventing, recognizing and reporting resident abuse.
A review of the facility's policy titled, Abuse Prevention Program, dated 12/2016 indicated, Our residents
have the right to be free from abuse, neglect .exploitation .As part of the resident abuse prevention, the
administration will .protect our residents from abuse .Require staff training,/orientation programs that
include such topics .abuse prevention, identification and reporting abuse, stress management, and
handling verbally and physically aggressive resident behavior.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056495
If continuation sheet
Page 2 of 2