PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555462
(X3) DATE SURVEY
COMPLETED
02/15/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VILLA VALENCIA HEALTHCARE CENTER
25000 Calle De Los Caballeros
Laguna Hills, CA 92653
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
F000
INITIAL COMMENTS
F000
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
The following reflects the findings of the
California Department of Public Health during
an ABBREVIATED survey for ENTITY
REPORTED INCIDENT (ERI) No:
CA00571138.
Inspection was limited to the specific ERI
investigated and does not represent the
findings of a full inspection of the facility.
Representing the California Department of
Public Health: Surveyor 33434, HFEN.
THE DEPARTMENT SUBSTANTIATED THE
ERI ALLEGATION(S). FINDINGS WERE
CITED AT F678, F711, and F842.
GLOSSARY OF ABBREVIATIONS:
AHA - American Heart Association
DON - Director of Nursing
CNA - Certified Nursing Assistant
CPR - Cardiopulmonary Resuscitation
EMS - Emergency Medical Service (911)
LVN - Licensed Vocational Nurse
P&P - policy and procedures
POLST - Physician Orders for Life-Sustaining
Treatment
RN - Registered Nurse
F678
SS=G
Cardio-Pulmonary Resuscitation (CPR)
CFR(s): 483.24(a)(3)
F678
§483.24(a)(3) Personnel provide basic life
support, including CPR, to a resident requiring
such emergency care prior to the arrival of
emergency medical personnel and subject to
related physician orders and the resident's
advance directives.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that
other safeguards provide sufficient protection to the patients . (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days
following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14
days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued
program participation.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: X7BI11
Facility ID: CA060000876
If continuation sheet 1 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555462
(X3) DATE SURVEY
COMPLETED
02/15/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VILLA VALENCIA HEALTHCARE CENTER
25000 Calle De Los Caballeros
Laguna Hills, CA 92653
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
This REQUIREMENT is not met as evidenced
by:
Based on interview, facility document review,
and facility P&P review, the facility failed to
ensure the nursing staff provided basic life
support to one of two sampled residents
(Resident 1). The nursing staff did not follow
the American Heart Association guidelines and
the facility's P&P in providing basic life support
prior to the arrival of emergency medical
services (EMS) personnel for Resident 1. The
licensed nurses failed to activate the
emergency response system in a timely
manner prior to the arrival of emergency
medical personal. This failure resulted in
Resident 1 not receiving CPR timely and
continuously until the EMS personnel arrived.
Findings:
Review of the facility's P&P titled Emergency:
Initiation of "Code Blue" dated 8/1/04, showed
a licensed staff person must remain with the
resident at all times, call 911 for emergency
transfer to an acute care center, and continue
CPR efforts until the ambulance service arrives
or until spontaneous respirations, pulse, and
blood pressure return.
Review of the American Heart Association
(AHA) Basic Life Support Sequence and Basic
Life Support Healthcare Provider Adult Cardiac
Arrest Algorithm dated 2015 showed, if the
victim is unresponsive, shout for nearby help,
and activate the emergency response system.
Review of the AHA Ethical Issues-CPR and
Emergency Cardiovascular Care guidelines
dated 2017 showed rescuers who start basic
life support (BLS) should continue resuscitation
until one of the following occurs:
* Restoration of effective spontaneous
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: X7BI11
Facility ID: CA060000876
If continuation sheet 2 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555462
(X3) DATE SURVEY
COMPLETED
02/15/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VILLA VALENCIA HEALTHCARE CENTER
25000 Calle De Los Caballeros
Laguna Hills, CA 92653
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
circulation,
* Care is transferred to a team providing
advanced life support,
* The rescuer is unable to continue because of
exhaustion, or
* Reliable and valid criteria indicating
irreversible death are met.
Closed medical record review was initiated for
Resident 1 on 2/6/18. Resident 1 was admitted
to the facility under hospice care on 1/5/18.
Hospice care was revoked by Resident 1's
family on 1/9/18. Resident 1 expired on
1/12/18.
Review of Resident 1's POLST dated 1/5/18,
showed the box was checked for staff to
attempt resuscitation/CPR when the resident
has no pulse and was not breathing.
Review of the History and Physical dated
1/8/18, showed the physician and Resident 1's
family members had a discussion regarding the
resident's plan of care including the code
status. The documentation showed Resident
1's family members decided Resident 1 was to
be on a full code status. This would mean the
facility staff was to initiated CPR and call 911 in
the event Resident 1 went into cardiac arrest.
On 2/6/18 at 0950 hours, an interview was
conducted with the DON concerning Resident
1. The DON stated, when she arrived to the
facility on 1/12/18 at approximately 0755 hours,
she saw RN 1 walking toward the nurses'
station. RN 1 informed her Resident 1 had
passed away. The DON asked RN 1 if CPR
had been done and if 911 had been called. RN
1 stated CPR had been stopped and 911 had
not been called. The DON instructed RN 1 to
go back to Resident 1's room and resume
CPR, and for LVN 1 to call 911.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: X7BI11
Facility ID: CA060000876
If continuation sheet 3 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555462
(X3) DATE SURVEY
COMPLETED
02/15/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VILLA VALENCIA HEALTHCARE CENTER
25000 Calle De Los Caballeros
Laguna Hills, CA 92653
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
On 2/6/18 at 1045 hours, an interview was
conducted with LVN 1. LVN 1 stated, during
her rounds on 1/12/18 at approximately 0710
hours, she observed Resident 1 and he
appeared to be sleeping in bed. At
approximately 0745 hours, a CNA reported
they could not obtain Resident 1's vital signs.
LVN 1 stated she called out for RN 1's help and
they entered Resident 1's room together.
Resident 1 was found without a pulse or
respirations. LVN 1 stated RN 1 started CPR
and LVN 1 left the room to get the crash cart (a
wheeled cart with supplies and equipment used
in a medical emergency). LVN 1 stated she
returned to the room and assisted RN 1 with
CPR. LVN 1 stated after approximately 3 to 4
rounds of CPR, LVN 1 stated she left the room
to call the physician. At around 0755 hours,
the DON had arrived and asked if 911 had
been called. LVN 1 stated "no" as she called
the physician first. LVN 1 stated the DON
instructed her to call 911. LVN 1 was asked if
she remembered her training in basic life
support (BLS) CPR and the sequence to follow.
LVN 1 stated she could not recall from her
BLS training when to call 911.
On 2/9/18 at 0933 hours, a telephone interview
was conducted with Physician 1. Physician 1
stated he had received a telephone call from
the facility's nurse on 1/12/19 approximately
0755 hours, about CPR being performed on
Resident 1. He stated he asked the nurse if
911 had been called, the nurse said "no" and
he instructed the nurse to call 911.
On 2/9/18 at 1628 hours, a telephone interview
was conducted with RN 1. RN 1 stated, on
1/12/18 at approximately 0745 hours, LVN 1
called her to come to Resident 1's room. RN 1
stated both she and LVN 1 checked Resident
1's pulse and respirations. RN 1 stated
Resident 1 did not have a palpable pulse or
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: X7BI11
Facility ID: CA060000876
If continuation sheet 4 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555462
(X3) DATE SURVEY
COMPLETED
02/15/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VILLA VALENCIA HEALTHCARE CENTER
25000 Calle De Los Caballeros
Laguna Hills, CA 92653
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
respirations and she initiated CPR. RN 1
stated LVN 1 left the room and returned with
the crash cart. She stated they performed two
person CPR (one person was at the chest
performing chest compressions and the other
person was giving rescue breaths) for about 10
minutes. LVN 1 then left the room to call the
resident's physician while she continued to
perform one person CPR (same person will do
chest compression and rescue breathing). RN
1 stated she walked out of the resident's room
when she was met by the DON. The DON
asked RN 1 if 911 had been called. RN 1
stated she had informed the DON 911 had not
been called. The DON then instructed her to
resume CPR. RN 1 stated two person CPR
was continued until the Paramedics arrived and
took over CPR. RN 1 was asked if she
remembered her training in BLS CPR and the
sequence to follow. RN 1 stated to try and
arouse first, then call 911, and then start CPR.
RN 1 was asked if she followed the BLS
sequence? RN 1 stated no; they had started
CPR and 911 had not been called until the
DON instructed staff to do so.
Review of the Official Incident Report from the
county emergency response authority dated
1/12/18, showed the emergency response
system was activated on 1/12/18 at 0805
hours. This was approximately 20 minutes
after the CNA reported they could not obtain
Resident 1's vital signs.
F711
SS=D
Physician Visits - Review Care/Notes/Order
CFR(s): 483.30(b)(1)-(3)
F711
§483.30(b) Physician Visits
The physician must§483.30(b)(1) Review the resident's total
program of care, including medications and
treatments, at each visit required by paragraph
(c) of this section;
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: X7BI11
Facility ID: CA060000876
If continuation sheet 5 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555462
(X3) DATE SURVEY
COMPLETED
02/15/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VILLA VALENCIA HEALTHCARE CENTER
25000 Calle De Los Caballeros
Laguna Hills, CA 92653
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
§483.30(b)(2) Write, sign, and date progress
notes at each visit; and
§483.30(b)(3) Sign and date all orders with the
exception of influenza and pneumococcal
vaccines, which may be administered per
physician-approved facility policy after an
assessment for contraindications.
This REQUIREMENT is not met as evidenced
by:
Based on interview, closed medical record
review, and facility P&P review, the facility
failed to ensure a physician visited one of two
sampled residents (Resident 1) upon admit to
the facility and completed a history and
physical within 48 hours of admission. This
placed Resident 1 at risk of not having a
physician take an active role in supervising the
care of the resident.
Findings:
Closed medical record review was initiated for
Resident 1 on 2/6/18. Resident 1 was admitted
to the facility under hospice care on 1/5/18.
Hospice care was revoked by the family on
1/9/18. Resident 1 expired on 1/12/18.
Review of a facility's P&P titled Physician Visits
dated 8/1/09, showed the physician must make
an actual face-to-face contact with the resident.
A history and physical is required within 48
hours of admission to the facility.
Review of Resident 1's closed medical record
failed to identify documented evidence a
physician had assessed Resident 1 and made
a face-to-face visit after Resident 1 was
admitted to the facility.
On 2/8/18 at 0950 hours, an interview and
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: X7BI11
Facility ID: CA060000876
If continuation sheet 6 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555462
(X3) DATE SURVEY
COMPLETED
02/15/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VILLA VALENCIA HEALTHCARE CENTER
25000 Calle De Los Caballeros
Laguna Hills, CA 92653
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
concurrent closed medical record review was
conducted with the DON. The DON was
unable to find any documentation to show
Resident 1 had been seen by a physician
during his stay at the facility from 1/5/18 to
1/12/18.
On 2/9/18 at 0933 hours, a telephone interview
was conducted with Physician 1 concerning
Resident 1. Physician 1 stated he visited
Resident 1 and his family on 1/5/18, but did not
document the visit. Physician 1 stated since
Resident 1 had been admitted under hospice
care, he expected the hospice physician to
follow Resident 1. Physician 1 stated it was not
until 1/8/18, when the facility informed him
hospice had been discontinued he was now to
be Resident 1's attending physician. Physician
1 confirmed he had not document any visits in
Resident 1's medical record.
On 2/9/18 at 1028 hours, a telephone interview
was conducted with Hospice Staff 1. Hospice
Staff 1 stated she would send a copy of the
history and physical completed on 1/8/18 by
Physician 2.
Review of the document provided by Hospice
Staff 1 showed a history and physical was
completed by Physician 2 on 1/8/18, three days
after Resident 1 was admitted to the facility.
On 2/9/18 at 1320 hours, a telephone interview
was conducted with Physician 2. Physician 2
verified he made a face-to-face visit with
Resident 1 on 1/8/18. Physician 2 stated on
1/8/18 he spoke with Resident 1's family
members concerning hospice care and the
family wanted to revoke hospice care as they
wanted aggressive treatment for the resident.
F842
SS=D
Resident Records - Identifiable Information
CFR(s): 483.20(f)(5), 483.70(i)(1)-(5)
FORM CMS-2567(02-99) Previous Versions Obsolete
F842
Event ID: X7BI11
Facility ID: CA060000876
If continuation sheet 7 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555462
(X3) DATE SURVEY
COMPLETED
02/15/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VILLA VALENCIA HEALTHCARE CENTER
25000 Calle De Los Caballeros
Laguna Hills, CA 92653
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
§483.20(f)(5) Resident-identifiable information.
(i) A facility may not release information that is
resident-identifiable to the public.
(ii) The facility may release information that is
resident-identifiable to an agent only in
accordance with a contract under which the
agent agrees not to use or disclose the
information except to the extent the facility itself
is permitted to do so.
§483.70(i) Medical records.
§483.70(i)(1) In accordance with accepted
professional standards and practices, the
facility must maintain medical records on each
resident that are(i) Complete;
(ii) Accurately documented;
(iii) Readily accessible; and
(iv) Systematically organized
§483.70(i)(2) The facility must keep confidential
all information contained in the resident's
records,
regardless of the form or storage method of the
records, except when release is(i) To the individual, or their resident
representative where permitted by applicable
law;
(ii) Required by Law;
(iii) For treatment, payment, or health care
operations, as permitted by and in compliance
with 45 CFR 164.506;
(iv) For public health activities, reporting of
abuse, neglect, or domestic violence, health
oversight activities, judicial and administrative
proceedings, law enforcement purposes, organ
donation purposes, research purposes, or to
coroners, medical examiners, funeral directors,
and to avert a serious threat to health or safety
as permitted by and in compliance with 45 CFR
164.512.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: X7BI11
Facility ID: CA060000876
If continuation sheet 8 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555462
(X3) DATE SURVEY
COMPLETED
02/15/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VILLA VALENCIA HEALTHCARE CENTER
25000 Calle De Los Caballeros
Laguna Hills, CA 92653
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
§483.70(i)(3) The facility must safeguard
medical record information against loss,
destruction, or unauthorized use.
§483.70(i)(4) Medical records must be retained
for(i) The period of time required by State law; or
(ii) Five years from the date of discharge when
there is no requirement in State law; or
(iii) For a minor, 3 years after a resident
reaches legal age under State law.
§483.70(i)(5) The medical record must contain(i) Sufficient information to identify the resident;
(ii) A record of the resident's assessments;
(iii) The comprehensive plan of care and
services provided;
(iv) The results of any preadmission screening
and resident review evaluations and
determinations conducted by the State;
(v) Physician's, nurse's, and other licensed
professional's progress notes; and
(vi) Laboratory, radiology and other diagnostic
services reports as required under §483.50.
This REQUIREMENT is not met as evidenced
by:
Based on interview, closed medical record
review, and facility's P&P review, the facility
failed to ensure the medical record contained
the complete information of the services
provided to one of two residents (Resident 1)
during the initiation of a CPR. The facility
licensed nursing staff did not document the
care Resident 1 had received when CPR was
provided on 1/12/18. This posed the risk of not
addressing the appropriate care provided for
Resident 1.
Findings:
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: X7BI11
Facility ID: CA060000876
If continuation sheet 9 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555462
(X3) DATE SURVEY
COMPLETED
02/15/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VILLA VALENCIA HEALTHCARE CENTER
25000 Calle De Los Caballeros
Laguna Hills, CA 92653
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
Review of the facility's P&P titled Emergency:
Initiation of "Code Blue" dated 8/1/04, showed
the following documentation in the progress
notes:
* When and why the "Code Blue" was initiated.
* If CPR was initiated, when and how long CPR
was performed.
* Resident response and any complications.
* Any interventions taken to correct
complications.
* Date, time of physician and responsible party
notified.
* Resident disposition.
Closed medical record review was initiated for
Resident 1 on 2/6/18. Resident 1 was admitted
to the facility under hospice care on 1/5/18.
Hospice care was revoked on 1/9/18. Resident
1 expired on 1/12/18.
Review of a Health Status Note showed an
entry dated 1/19/18 at 0820 hours, as a late
entry by the DON for 1/12/18. The DON
documented there was no documentation of
the time when the CPR was initiated, when 911
was called, when the physician or family were
contacted, or when paramedics arrived.
On 2/6/18 at 0950 hours, an interview and
closed medical record review was conducted
with the DON. The DON verified her Health
Status Note was the only documentation
regarding the CPR performed on Resident 1 on
1/12/18.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: X7BI11
Facility ID: CA060000876
If continuation sheet 10 of 10