PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056082
(X3) DATE SURVEY
COMPLETED
05/16/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
CANYON SPRINGS POST-ACUTE
180 N Jackson Ave
San Jose, CA 95116
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
F000
INITIAL COMMENTS
F000
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
The following reflects the findings of the
California Department of Public Health during a
standard abbreviated survey regarding
investigation of a complaint conducted on
3/20/17, 5/4/17, 5/8/17, and 5/16/17.
For Entity Reported Incident CA00527071
regarding Accidents, a Federal deficiency was
identified (see F323).
A Class "AA" citation was also issued.
Inspection was limited to the specific entity
reported incident investigated and does not
represent the findings of a full inspection of the
facility.
Representing the California Department of
Public Health: 10918, Health Facilities
Evaluator Nurse and 26295, District
Administrator.
F323
SS=G
FREE OF ACCIDENT
HAZARDS/SUPERVISION/DEVICES
CFR(s): 483.25(d)(1)(2)(n)(1)-(3)
F323
(d) Accidents.
The facility must ensure that (1) The resident environment remains as free
from accident hazards as is possible; and
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that
other safeguards provide sufficient protection to the patients . (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days
following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14
days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued
program participation.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: WON711
Facility ID: CA070000023
If continuation sheet 1 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056082
(X3) DATE SURVEY
COMPLETED
05/16/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
CANYON SPRINGS POST-ACUTE
180 N Jackson Ave
San Jose, CA 95116
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
(2) Each resident receives adequate
supervision and assistance devices to prevent
accidents.
(n) - Bed Rails. The facility must attempt to
use appropriate alternatives prior to installing a
side or bed rail. If a bed or side rail is used, the
facility must ensure correct installation, use,
and maintenance of bed rails, including but not
limited to the following elements.
(1) Assess the resident for risk of entrapment
from bed rails prior to installation.
(2) Review the risks and benefits of bed rails
with the resident or resident representative and
obtain informed consent prior to installation.
(3) Ensure that the bed’s dimensions are
appropriate for the resident’s size and weight.
This REQUIREMENT is not met as evidenced
by:
Based on interview and record review the
facility failed to provide adequate supervision to
prevent an accident for one of 11 sampled
residents (Resident 1) when facility staff were
aware of Resident 1's unsafe behavior of
smoking with oxygen in use. This failure
resulted in a fire with Resident 1 sustaining
extensive thermal (burn) injuries and death.
Findings:
Review of Resident 1's record indicated she
was admitted to the facility on 11/25/11 with
diagnoses including chronic obstructive
pulmonary disease (COPD, a lung disease that
causes coughing, wheezing, shortness of
breath, and other symptoms) and emphysema
(condition in which the air sacs of the lungs are
damaged and enlarged, causing difficult
breathing).
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: WON711
Facility ID: CA070000023
If continuation sheet 2 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056082
(X3) DATE SURVEY
COMPLETED
05/16/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
CANYON SPRINGS POST-ACUTE
180 N Jackson Ave
San Jose, CA 95116
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
Resident 1 had a physician's order dated
11/26/16 to give oxygen two liters per minute
by nasal cannula (a device used to deliver
supplemental oxygen placed in the nostrils).
Review of Resident 1's nursing progress notes
dated 3/19/17 at 2:14 p.m. (documented a day
after the incident) indicated a fire started in
Resident 1's room (Room A) and Resident 1
was "caught on fire." Before the fire, a certified
nursing assistant (CNA A) saw Resident 1
standing in her room, not on oxygen, and she
was "fiddling with hands under the table but did
not smell smoke." CNA A left the room to
retrieve supplies and on the way back, a visitor
and Resident 1 called for help. CNA A saw
Resident 1 standing and the top of her pants
was on fire. After grabbing a towel and wetting
it in the bathroom, CNA A saw the resident was
"already covered in flames" and she "couldn't
get close to the patient."
During an interview on 5/4/17 at 2:45 p.m.,
CNA A stated she was assigned to provide
care to Resident 1 on the evening of the fire.
Resident 1 used oxygen constantly, she
sometimes removed it and the oxygen in her
room (Room A) was never turned off. She
recalled about two weeks before the fire, she
smelled cigarette smoke in Resident 1's room.
CNA A went out of the room to get supplies
and when returning heard a male visitor yelling
"she needs help." She saw two nurses run into
the Room A to stop the fire. CNA A proceeded
to evacuate other residents and when she did
not see Resident 1 outside, she went back to a
bathroom joining Room A, opened the door and
saw Resident 1 standing and saying "help me,
help me" in a weak voice. CNA A screamed for
help, ran to restorative nurses assistant (RNA)
B and told him Resident 1 was still in her room.
RNA B went to Room A and took Resident 1
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: WON711
Facility ID: CA070000023
If continuation sheet 3 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056082
(X3) DATE SURVEY
COMPLETED
05/16/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
CANYON SPRINGS POST-ACUTE
180 N Jackson Ave
San Jose, CA 95116
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
out of Room A.
During an interview on 5/4/17 at 3:15 p.m.,
RNA B described Resident 1 as forgetful,
frequently asking "Where's my room." and she
smoked every day. On the day of the fire, RNA
B entered Room A, saw a flame on one spot of
the floor and discharged the fire extinguisher
and stated he did not know someone was
inside the room. RNA B then went out of the
room holding his breath and saw a female staff
holding a fire extinguisher. RNA B took the
extinguisher from the staff and used it in Room
A. When he stepped inside the Room A, he
heard someone moaning and saw someone
standing, leaning on the bedside table, and he
was "presuming" the person was Resident 1.
No one else was in the room. He hooked his
left arm around Resident 1 and led her out of
the building.
During an interview on 5/4/17 at 4:30 p.m., the
Minimum Data Set coordinator (MDS-C) stated
he heard there was a fire, he got a fire
extinguisher and went to Room A. MDS-C saw
CNA A went to the bathroom to wet a towel
and Resident 1 was standing, holding onto the
bedside table and her lower trunk was on fire.
The fire "suddenly" traveled to the resident's
body, arms and legs and he discharged the fire
extinguisher. There was so much smoke he
could not see anything and he stepped out to
rescue residents in the hallway.
During an interview on 5/8/17 at 10:30 a.m.,
the charge nurse (CN) stated Resident 1 was
confused, needed constant reminding about
smoking times and designated smoking area.
Resident 1 sometimes sneaked outside and
smoked and needed oxygen when she
returned to her room. On the day of the fire, CN
was clocking in to work at 4:03 p.m. and heard
someone shouted "she needs help" and a staff
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: WON711
Facility ID: CA070000023
If continuation sheet 4 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056082
(X3) DATE SURVEY
COMPLETED
05/16/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
CANYON SPRINGS POST-ACUTE
180 N Jackson Ave
San Jose, CA 95116
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
member was pointing to Room A. She saw
Resident 1 in "flames" to her lower abdomen
and clothing. She noticed the oxygen
concentrator was running and pulled out the
plug. The room was full of smoke and she
could not breathe so she ran out of the room
thinking someone was still with Resident 1. CN
saw Resident 1 being taken out of the building
by RNA B. The CN stated she did not take
Resident 1 out of the room because she could
not breathe and if she touched the resident she
would also be on fire .
During an interview on 5/8/17 at 11:10 a.m.,
the director of staff development (DSD, staff
who oversees training programs and works
directly with employees to become
knowledgeable and efficient) stated the facility
used the "RACE" procedure for emergency
response. RACE is an acronym where R
represents rescue, A - alarm, C - confining the
fire, and E - extinguishing and evacuation. The
DSD stated she gave staff inservice training
going over the RACE procedure before the fire.
The DSD stated if a person was on fire, the
correct procedure was to put the person on the
ground and roll. She did not know Resident 1
was left alone in the fire.
Review of the "DISASTER PREPAREDNESS
AND FIRE PREVENTION" a PowerPoint
inservice, dated 1/16/17, indicated the first two
to three minutes of a fire emergency was the
most crucial. Memorizing the acronym RACE
could help you remember what to do if such an
emergency occurred. R was for rescuing
residents and the "First priority must always be
to rescue resident in immediate life threatening
danger."
Review of the "RESPONDING TO A PERSON
IN FIRE" undated lesson plan indicated if a
person catches fire, to wrap them with blanket,
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: WON711
Facility ID: CA070000023
If continuation sheet 5 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056082
(X3) DATE SURVEY
COMPLETED
05/16/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
CANYON SPRINGS POST-ACUTE
180 N Jackson Ave
San Jose, CA 95116
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
get them down on the ground and if necessary
use a leg, sweep, roll them on the ground until
the fire is out.
Review of the Sign-In Sheet dated 1/16/17 for
the Disaster Preparedness and Fire Prevention
inservice showed the staff involved in Resident
1's fire incident (CNA A, RNA B, MDS-C, CN
and RN) had signed the sheet indicating they
had attended the inservice.
During an interview on 5/8/17 at 3:40 p.m., a
register nurse C (RN C) stated she attended to
Resident 1 on the day of the fire. Resident 1
was always smoking and someone in the past
had reported the resident smoked in her room.
The oxygen in Resident 1's room was always
running. On the day of the fire someone was
saying "ahhh", "ahhh" and RN C ran with
another female staff into Resident 1's room and
saw a Resident 1 on fire and she was trying to
pull down her pants. The fire to her left hip was
growing fast. In another second the fire "blew"
and she could not extinguish the fire and she
ran out of the room to find an extinguisher.
Review of Resident 1's Minimum Data Set
(MDS, an assessment tool) dated 2/10/17,
indicated she had severe impairment in
memory and in daily decision-making skills.
Resident 1 had a cognitive loss/dementia care
plan dated 3/14/13, indicating she had changes
in short and long term memory recall and was
moderately impaired in daily decision making
skills.
Review of Resident 1's nurses progress notes
dated 2/17/17 at 1:52 p.m. indicated a certified
nurse assistant D (CNA D) reported Resident 1
was "observed smoking a cigarette in her
room."
Review of Resident 1's Nursing Quarterly
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: WON711
Facility ID: CA070000023
If continuation sheet 6 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056082
(X3) DATE SURVEY
COMPLETED
05/16/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
CANYON SPRINGS POST-ACUTE
180 N Jackson Ave
San Jose, CA 95116
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
Annual - Safe Smoking Evaluation form dated
8/31/16 and 2/18/17, both indicated Resident 1
was a safe smoker. The 2/18/17 form indicated
"yes" to the question, "Are there any concerns
about the Resident's ability to smoke
independently?" and had no explanation of the
smoking concern.
Review of Resident 1's social services notes
dated 2/21/17 at 8:15 a.m. indicated the social
services director (SSD) informed Resident 1
about the smoking policy and smoking was
only allowed in the designated area (outside
gazebo). It indicated Resident 1 "was in
agreement and signed the smoking contract."
Review of a "SMOKING CONTRACT," dated
2/17/17, indicated a verbal consent was
obtained by Resident 1's responsible party
(RP) on 2/17/17 and signed by the
administrator on 2/20/17. It indicated Resident
1 agreed to refrain from smoking in the
bedroom or in the building at any time and
understood smoking was a "Clear and present
danger."
Review of Resident 1's quarterly
interdisciplinary (IDT, team members from
different departments involved in a resident's
care) conference note dated 2/21/17 at 1:38
p.m. indicated there was a discussion with the
RP and ombudsman (an advocate who listens
to and addresses the concerns of nursing
home residents) about the implementation of
the smoking policy and nursing was to call the
RP when Resident 1 was found with a lighter.
Review of Resident 1's smoking care plan
dated 12/31/15, identified problem episodes of
smoking in the side patio and the entrance of
the facility, non-compliance with the smoking
schedule and policy. The behavioral symptoms
care plan dated 4/26/14, 8/7/15, and 9/4/16
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: WON711
Facility ID: CA070000023
If continuation sheet 7 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056082
(X3) DATE SURVEY
COMPLETED
05/16/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
CANYON SPRINGS POST-ACUTE
180 N Jackson Ave
San Jose, CA 95116
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
indicated problem behaviors such as refusing
care. The behavioral and smoking care plans
were not revised in identifying Resident 1's
behavior of using oxygen and smoking in her
room and not informing staff when given
cigarettes and lighters, despite the facility staff
being aware of her non-compliance.
During an interview on 57/17 at 2:15 p.m., the
assistant director of nurses D (ADON D) who
reviewed the record stated when Resident 1
was found in her room smoking , there should
have been a care plan identifying Resident 1's
behavior with new approaches developed.
ADON D confirmed there was no
documentation supporting Resident 1 was
monitored for smoking and having smoking
paraphernalia (e.g. cigarettes and lighters).
During an interview on 5/4/17 at 10 a.m., the
administrator (ADM) described Resident 1 as
forgetful and hard to redirect. In February 2017,
he saw Resident 1 with an unsafe behavior of
smoking outside and "reconstructed" the
smoking policy. The assistant director of
nurses reassessed and "passed" Resident 1 as
a safe smoker and Resident 1 continued to
have unsafe smoking behavior. Residents who
were unsafe could not have smoking materials
on them and needed supervision.
During an interview on 5/4/17 at 12:50 p.m. the
social services director (SSD) stated Resident
1 was very forgetful about everything, had a
two-minute attention span, and smoked 10 to
15 cigarettes a day. The SSD stated Resident
1 would slowly walk outside towards the
gazebo (designated smoking area), get tired
halfway and smoke near a trash can. The SSD
also stated friends gave Resident 1 cigarettes
even though they knew they were not
supposed to, they felt sorry for her. The SSD
further stated when a family member did
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: WON711
Facility ID: CA070000023
If continuation sheet 8 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056082
(X3) DATE SURVEY
COMPLETED
05/16/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
CANYON SPRINGS POST-ACUTE
180 N Jackson Ave
San Jose, CA 95116
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
laundry, she found several lighters in the
pockets of her clothing. The SSD stated after
the fire incident, Resident 1's smoking
assessment was reviewed and determined the
safe smoking conclusion was a "mistake."
During an interview on 5/8/17 at 12:40 a.m.,
the ADON C who completed Resident 1's
smoking assessment on 2/18/17 stated
Resident 1 was assessed as a safe smoker.
Her concern of Resident 1 smoking safely was
her low BIMs score (Brief Interview for Mental
Status, an MDS assessment tool to evaluate a
resident's decision making skills) and stated
she should have but did not document her
concern on the form. ADON C stated she
assumed her role in January 2017 and did not
know Resident 1 had been noncompliant with
smoking rules. Because the resident was
assessed as a safe smoker she was allowed to
smoke unsupervised.
Review of an acute care hospital emergency
department provider notes dated 3/18/17 at
5:34 p.m. indicated Resident 1 was brought in
by ambulance as major trauma for estimated
80% burns. It documented Resident 1 was
smoking cigarette and the oxygen tank flashed
and caused fire at the skilled nursing facility.
During transport from the skilled nursing facility
to the emergency room, Residnt 1 coded
(absence of pulse) and died in the emergency
room. Under "SECONDARY SURVERY"
section, it indicated Resident 1's head had
desquamation (peeling skin) and burns across
face and scalp, tympanic membranes
(eardrum) with scarred EAC (external auditory
canal, or outer ear), large tongue, burned labia
(the inner and outer folds of the vagina), and
thickened skin with burns and sloughing off
(dead tissue separating from living tissue)
when touched over forehead, cheeks, neck,
chest, back, arms, thighs, and genitals.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: WON711
Facility ID: CA070000023
If continuation sheet 9 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056082
(X3) DATE SURVEY
COMPLETED
05/16/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
CANYON SPRINGS POST-ACUTE
180 N Jackson Ave
San Jose, CA 95116
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
Review of the county "MEDICAL EXAMINERCORONER" report dated 4/6/17, indicated the
cause of Resident 1's death was extensive
thermal (burn) injuries.
The undated "SMOKING POLICY," indicated
smoking was not allowed inside the facility.
Unsafe /dangerous behavior was defined as
smoking in areas that were not designated,
smoking with oxygen tank in close proximity,
improper extinguishing and disposal of
cigarette buds, etc. For residents who
demonstrate unsafe/dangerous smoking
behavior, smoking was only allowed in the
Gazebo and only at the designated times under
the supervision of a facility staff member.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: WON711
Facility ID: CA070000023
If continuation sheet 10 of 10