PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055318
(X3) DATE SURVEY
COMPLETED
04/20/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
SKYLINE HEALTHCARE CENTER - SAN JOSE
2065 Forest Ave
San Jose, CA 95128
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
F000
INITIAL COMMENTS
F000
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
The following reflects the findings of the
California Department of Public Health during a
standard abbreviated survey regarding
investigation of a complaint conducted on
3/23/17, 3/27/17, 3/29/17, 4/13/17, and
4/20/17.
For Complaint CA00527047 regarding
Accidents, federal deficiencies were identified
(see F281 and F323). A Class "B" Citation was
also issued under F323.
Inspection was limited to the specific complaint
investigated and does not represent the
findings of a full inspection of the facility.
Representing the California Department of
Public Health: 10918, Health Facilities
Evaluator Nurse.
F281
SS=D
SERVICES PROVIDED MEET
PROFESSIONAL STANDARDS
CFR(s): 483.21(b)(3)(i)
F281
(b)(3) Comprehensive Care Plans
The services provided or arranged by the
facility, as outlined by the comprehensive care
plan, must(i) Meet professional standards of quality.
This REQUIREMENT is not met as evidenced
by:
Based on interview, and record review, the
facility failed to meet professional standards of
practice for one of three sampled residents (1)
when:
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that
other safeguards provide sufficient protection to the patients . (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days
following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14
days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued
program participation.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: SCVX11
Facility ID: CA070000089
If continuation sheet 1 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055318
(X3) DATE SURVEY
COMPLETED
04/20/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
SKYLINE HEALTHCARE CENTER - SAN JOSE
2065 Forest Ave
San Jose, CA 95128
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
1. A licensed vocational nurse, (LVN) C, did not
timely identify and act on an abnormal
neurological check (known as neuro check, a
quick tool to evaluate neurological functions
and level of consciousness to determine
whether an individual was functioning properly
after an injury or surgery) finding for Resident
1,
2. The Interdisciplinary Team (IDT, team
members from different departments involved
in a resident's care) determined Resident 1,
with poor decision making skills, as a safe
smoker, and
3. Licensed nurses failed to document every
shift for 72 hours indicating the status of
Resident 1 after he fell. These failures had the
potential of delaying and recognizing a change
in the resident's condition, and in causing
health complications.
Findings:
1. Review of Resident 1's clinical record
indicated he had diagnoses including dementia
(loss of mental ability severe enough to
interfere with normal activities of daily living)
with behavioral disturbance. His Minimum Data
Set (MDS, an assessment tool) dated 2/9/17,
indicated he had short and long term memory
problems, made poor decisions, required cues
(prompting) and supervision for activities of
daily living (ADL).
Review of Resident 1's clinical record indicated
he fell on 1/9/17. The Neurological Record,
dated from 1/9/17 to 1/12/17, indicated his
motor responses (voluntary movement in
response to stimulation) were coded 6,
indicating his left and right legs had no deficits
(normal result).
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: SCVX11
Facility ID: CA070000089
If continuation sheet 2 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055318
(X3) DATE SURVEY
COMPLETED
04/20/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
SKYLINE HEALTHCARE CENTER - SAN JOSE
2065 Forest Ave
San Jose, CA 95128
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
Review of Resident 1's clinical record also
indicted he fell on 2/24/17 at 7 a.m. The
Neurological Record, dated on 2/24/17 from 7
a.m. to 11 a.m., indicated his right leg motor
responses were normal (coded 6) and his left
leg was coded 5, indicating "localized signs of
weakness i.e. drifting of extremity."
Review of Resident 1's Situation, Background,
Assessment, Recommendation (SBAR, an
assessment tool used to facilitate prompt and
appropriate communication of a problem) form,
dated 2/24/27 beginning at 7 a.m., indicated
that at 9:05 a.m., Resident 1 was complaining
of pain on his left hip, and the medical director
was informed. There was no documentation
indicating Resident 1's leg was immobilized.
During an interview on 3/27/17 at 11:15 a.m.,
the nursing supervisor (NS) who reviewed the
record stated if a resident had an abnormal
motor neuro check it could be a fracture or a
bone problem. The NS stated nurses were to
immobilize the extremity and call the doctor.
The NS stated she thought it was late to call
the doctor for Resident 1.
During a follow-up interview on 3/29/17 at 8
a.m., licensed vocational nurse (LVN) A stated
she coded 5 for Resident 1's left leg motor
response in the 2/24/17 Neurological Record
because he had an existing weakened
condition. LVN A, who reviewed Resident 1's
prior Neurological Records, did not see an
abnormal result for his left leg.
The "Neurological Assessment" policy, dated
03/2000, indicated dangerous trends that
needed to be reported to the physician included
any sensory or motor loss or decline.
2. Review of Resident 1's Safe Smoking
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: SCVX11
Facility ID: CA070000089
If continuation sheet 3 of 10
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FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055318
(X3) DATE SURVEY
COMPLETED
04/20/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
SKYLINE HEALTHCARE CENTER - SAN JOSE
2065 Forest Ave
San Jose, CA 95128
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
Assessment form, dated by different IDT
members from 5/5/16 to 11/10/16, indicated
checkmarks that the resident had the ability to
understand the dangers of smoking. The form
also indicated the IDT determined Resident 1
was a safe and independent smoker.
During an interview on 3/27/17 at 11:15 a.m.,
the NS stated Resident 1 would often get
physically combative when staff tried to redirect
him, and certified nursing assistants were to
provide visual checks on Resident 1, especially
when he smoked.
During an interview on 3/29/17 at 8:50 a.m.,
LVN E stated Resident 1 smoked on the patio,
that Resident 1 was not safe to smoke alone,
he had a history of falls, was confused and
could injure himself or others.
3. During an interview on 3/27/17 at 11:15
a.m., the NS stated after a resident fell, nursing
staff were to monitor and document every shift
(8 hours) for 72 hours if a resident had any ill
effects from the fall (alert charting). The NS
who reviewed Resident 1's record confirmed
the alert charting was missing.
Resident 1's clinical record indicated he fell on
9/17/16 at 12:30 a.m. There was no alert
charting on 9/20/16 night shift and 9/20/16 day
shift.
Resident 1's clinical record indicated he also
fell on 1/9/17 at 11:28 a.m. There was no alert
charting on 1/11/17 evening shift and 1/12/17
night shift.
The "Changes in Resident Condition" policy,
dated 2/4/08, indicated changes in resident
status were documented in the nurses notes
when indicated.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: SCVX11
Facility ID: CA070000089
If continuation sheet 4 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055318
(X3) DATE SURVEY
COMPLETED
04/20/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
SKYLINE HEALTHCARE CENTER - SAN JOSE
2065 Forest Ave
San Jose, CA 95128
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
F323
FREE OF ACCIDENT
HAZARDS/SUPERVISION/DEVICES
CFR(s): 483.25(d)(1)(2)(n)(1)-(3)
F323
SS=G
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
(d) Accidents.
The facility must ensure that (1) The resident environment remains as free
from accident hazards as is possible; and
(2) Each resident receives adequate
supervision and assistance devices to prevent
accidents.
(n) - Bed Rails. The facility must attempt to
use appropriate alternatives prior to installing a
side or bed rail. If a bed or side rail is used, the
facility must ensure correct installation, use,
and maintenance of bed rails, including but not
limited to the following elements.
(1) Assess the resident for risk of entrapment
from bed rails prior to installation.
(2) Review the risks and benefits of bed rails
with the resident or resident representative and
obtain informed consent prior to installation.
(3) Ensure that the bed’s dimensions are
appropriate for the resident’s size and weight.
This REQUIREMENT is not met as evidenced
by:
Based on observation, interview, and record
review, the facility failed to ensure one of three
sampled residents (Resident 1) received
adequate supervision to prevent falls and
injury. Resident 1 had a history of falls and
problem behaviors, including not being
redirectable (capable of changing thoughts
and/or behaviors) and physical and verbal
aggression to staff. The staff failed to follow
their care plan to ensure Resident 1 was
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: SCVX11
Facility ID: CA070000089
If continuation sheet 5 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055318
(X3) DATE SURVEY
COMPLETED
04/20/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
SKYLINE HEALTHCARE CENTER - SAN JOSE
2065 Forest Ave
San Jose, CA 95128
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
checked frequently, and to ensure equipment
(patio chair) was safe for use. Resident 1 was
not supervised when he walked to the
dining/patio area and fell, sustained a broken
hip, and required surgical repair. This failure
caused pain and suffering to the resident.
Findings:
Review of Resident 1's clinical record indicated
he was admitted to the facility on 7/24/15 with
diagnoses including dementia (loss of mental
ability severe enough to interfere with normal
activities of daily living) with behavioral
disturbance, difficulty walking, and chorea
(rapid, jerky, involuntary movements of the
limbs or face). His Minimum Data Set (MDS, an
assessment tool) dated 2/9/17, indicated he
had short and long term memory problems,
made poor decisions, required cues
(prompting) and supervision for activities of
daily living (ADL).
Review of Resident 1's Fall Risk Data
Collection form indicated he scored 22 on
9/30/16 and 20 on 2/4/17. The form indicated
a total score of 10 or above represented a high
falls risk.
Review of Resident 1's Non-Compliant care
plan, dated 4/12/16, indicated the resident had
problem behaviors including refusing care, and
was difficult to redirect by nursing staff as he
became verbally and physically aggressive.
Review of Resident 1's at risk for falls/injury
care plan, dated 2/12/16, indicated he had a
history of falls, balance problems, involuntary
movements, and wandered (moving around or
going to different places without having a
particular purpose or direction). The
interventions (approaches) to prevent falls
included to identify type of assistance the
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: SCVX11
Facility ID: CA070000089
If continuation sheet 6 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055318
(X3) DATE SURVEY
COMPLETED
04/20/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
SKYLINE HEALTHCARE CENTER - SAN JOSE
2065 Forest Ave
San Jose, CA 95128
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
resident needed, provide assistance as
identified with transfer and mobility, and to
provide frequent visual checks.
Review of Resident 1's At Risk for Wandering
Out of the Facility care plan, dated 2/12/16,
indicated he had interventions of having a
WanderGuard (device placed on a person's
extremity that would alarm when entering a
designated area), and to check the resident's
whereabouts.
Review of Resident 1's clinical record indicated
he fell seven times between 9/8/16 and
2/24/17. The 9/8/16, 9/17/16, and 11/6/16 falls
occurred in the dining room. The 9/30/16,
1/9/17, and 2/24/17 falls occurred on the patio
next to the dining room.
Review of the physical therapy progress and
discharge notes, with the end of care date of
9/29/16, indicated the physical therapist
recommended the resident was "not safe to
ambulate (walk) with staff."
Review of the facility floor plan indicated there
was an elevator in Station 2 and a dining room
was next to the elevator. The dining room led to
a patio area.
During an observation on 3/23/17 at 3:15 p.m.,
the dining room located near Station 2 led to a
patio. The patio had two glass sliding doors,
concrete flooring and was not locked. There
were residents seated in dining room chairs
and no staff in attendance.
During an interview at the time of the
observation on 3/23/17 at 3:15 p.m., licensed
vocational nurse (LVN) A stated she found
Resident 1 on the patio floor off the dining
room near Station 2 on 2/24/17 before 7 a.m.,
and the patio door was not kept locked.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: SCVX11
Facility ID: CA070000089
If continuation sheet 7 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055318
(X3) DATE SURVEY
COMPLETED
04/20/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
SKYLINE HEALTHCARE CENTER - SAN JOSE
2065 Forest Ave
San Jose, CA 95128
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
Review of Resident 1's Situation, Background,
Assessment, Recommendation (SBAR, an
assessment tool used to facilitate prompt and
appropriate communication of a problem) form,
dated 9/30/16 at 2:40 p.m., indicated the
resident fell on the patio when a leg of the chair
"suddenly" broke.
Review of the Witnessed Fall care plan, revised
on 9/30/16, had preventative measures of
visual checks, monitor whereabouts of the
resident and have maintenance staff check the
patio chair for safety.
During an interview with the
Maintenance/Housekeeping Supervisor, who
reviewed the maintenance log on 3/27/17 at
9:40 a.m., he stated he had no knowledge and
no maintenance request of a broken patio
chair.
During an interview, on 3/27/17 at 9:40 a.m.,
certified nurse assistant (CNA) B stated
Resident 1 smoked on the patio, that his walk
was "wobbly," he sometimes lost his balance,
and he walked around the facility without
supervision.
During an interview on 3/27/17 at 11:15 a.m.,
the nursing supervisor (NS) stated Resident 1
walked around the facility independently
without an assistive device (cane or walker)
and would often get physically combative when
staff tried to redirect him. The NS said that staff
were afraid of Resident 1 and did not know
where he was going when he walked. The NS
stated frequent visual checks indicated to
observe a resident every one to two hours.
During an interview on 3/29/17 at 7:10 a.m.,
the charge nurse (CN) C stated that during the
night shift there were a maximum of 43
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: SCVX11
Facility ID: CA070000089
If continuation sheet 8 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055318
(X3) DATE SURVEY
COMPLETED
04/20/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
SKYLINE HEALTHCARE CENTER - SAN JOSE
2065 Forest Ave
San Jose, CA 95128
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
residents on Station 2 with one licensed nurse
and two CNAs on duty. CN C stated the two
CNAs worked together as a team and had
several duties including making rounds,
passing water pitchers, and providing
incontinence care. The CN said that residents
who were awake at night were grouped
together in a hallway where one CNA watched
them, and Resident 1, when awake at night,
walked to the kitchen and elevator and he
could not be closely watched.
During an interview on 3/29/17 at 7:25 a.m.,
the CN D stated Resident 1 ambulated around
the hall by himself unsupervised and was able
to open the patio door. CN D recalled she was
passing medications on 2/24/17 at 6:50 a.m.
when an alarm sounded at the elevator. CNA D
stated CNAs "maybe" checked on Resident 1,
who triggered the alarm, and later left him in
the dining room. CN D stated she was informed
by a CNA at 7 a.m. about Resident 1 having
fallen on the patio. The WanderGuard only
triggered the alarm when residents passed by
the elevator.
During an interview on 3/29/17 at 8:50 a.m.,
LVN E described Resident 1 as physically and
verbally aggressive to staff, able to open the
patio door, did not want to be redirected and
had a history of falls last year. LVN E stated
Resident 1 always went to the dining room or
patio by himself and he did not like to stay still.
LVN E stated that Resident 1 walked, he called
for CNAs to assist and watch, and the resident
would became angry when he was watched or
followed by staff. LVN E stated frequent checks
indicated checking on the resident every 30
minutes to one hour.
During an interview on 3/29/17 at 11:10 a.m.,
CNA F described Resident 1 as hard to
approach, that he would suddenly become
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: SCVX11
Facility ID: CA070000089
If continuation sheet 9 of 10
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055318
(X3) DATE SURVEY
COMPLETED
04/20/2017
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
SKYLINE HEALTHCARE CENTER - SAN JOSE
2065 Forest Ave
San Jose, CA 95128
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
angry and aggressive, and she was afraid to be
physically hurt by him. The CNA stated on the
morning he fell (2/24/17), Resident 1 slept in
late. She said an alarm sounded at 6:50 a.m.
when Resident 1 passed by the Station 2
elevator. She said she and another CNA
checked on Resident 1 and left him in the
dining room. CNA F stated she and another
CNA were in a hurry to change Resident 1's
bedsheet because CNAs had to sign out by
6:53 a.m. She said when she returned to work
that night, she learned Resident 1 had fallen.
During an interview on 3/29/17 at 11 a.m., the
director of nurses (DON) confirmed there was
no specific policy for supervision and presented
a form, "EVERY 30 MINUTES SAFETY
WATCH," which was to be completed for
frequent visual checks. The monitoring forms
were requested for Resident 1 on the days of
his falls. The DON stated the forms were not
part of the medical records and were not
provided.
Review of the "Fall Prevention" policy, dated
11/17/18, did not address a process in place as
to how residents were frequently checked or
supervised.
Review of the acute care hospital "Inpatient
Medicine Discharge Summary," dated 2/28/17,
indicated Resident 1 was brought in for an
"unwitnessed fall and found to have a left
intertrochanteric fx" (hip fracture) and was
taken for urgent left hip surgery.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: SCVX11
Facility ID: CA070000089
If continuation sheet 10 of 10