PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555746
(X3) DATE SURVEY
COMPLETED
06/20/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
BAYSHIRE TORREY PINES POST-ACUTE
13101 Hartfield Ave
San Diego, CA 92130
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
F000
INITIAL COMMENTS
F000
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
The following reflects the findings of the
California Department of Public Health during
an abbreviated survey for the investigation of
two complaints.
Compalint number: CA00570024.
Category: Admission, Transfer, & Discharge
Rights.
See F626.
Complaint number: CA00580514.
Category: Resident Rights.
See F585.
Representing the California Department of
Public Health: Health Facilities Evaluator Nurse
36709.
Inspection was limited to the specific complaint
or facility reported incident investigated and
does not represent the findings of a full
inspection of the facility.
Glossary:
CNA - Certified Nursing Assistant
LN - Licensed Nurse
Adm Coord- Admissions Coordinator
ADON- Assistant Director of Nursing
DON - Director of Nursing
RP- Responsible Party
F585
SS=D
Grievances
CFR(s): 483.10(j)(1)-(4)
F585
§483.10(j) Grievances.
§483.10(j)(1) The resident has the right to voice
grievances to the facility or other agency or
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that
other safeguards provide sufficient protection to the patients . (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days
following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14
days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued
program participation.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: QAEQ11
Facility ID: CA080001515
If continuation sheet 1 of 12
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555746
(X3) DATE SURVEY
COMPLETED
06/20/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
BAYSHIRE TORREY PINES POST-ACUTE
13101 Hartfield Ave
San Diego, CA 92130
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
entity that hears grievances without
discrimination or reprisal and without fear of
discrimination or reprisal. Such grievances
include those with respect to care and
treatment which has been furnished as well as
that which has not been furnished, the behavior
of staff and of other residents, and other
concerns regarding their LTC facility stay.
§483.10(j)(2) The resident has the right to and
the facility must make prompt efforts by the
facility to resolve grievances the resident may
have, in accordance with this paragraph.
§483.10(j)(3) The facility must make
information on how to file a grievance or
complaint available to the resident.
§483.10(j)(4) The facility must establish a
grievance policy to ensure the prompt
resolution of all grievances regarding the
residents' rights contained in this paragraph.
Upon request, the provider must give a copy of
the grievance policy to the resident. The
grievance policy must include:
(i) Notifying resident individually or through
postings in prominent locations throughout the
facility of the right to file grievances orally
(meaning spoken) or in writing; the right to file
grievances anonymously; the contact
information of the grievance official with whom
a grievance can be filed, that is, his or her
name, business address (mailing and email)
and business phone number; a reasonable
expected time frame for completing the review
of the grievance; the right to obtain a written
decision regarding his or her grievance; and
the contact information of independent entities
with whom grievances may be filed, that is, the
pertinent State agency, Quality Improvement
Organization, State Survey Agency and State
Long-Term Care Ombudsman program or
protection and advocacy system;
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: QAEQ11
Facility ID: CA080001515
If continuation sheet 2 of 12
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FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555746
(X3) DATE SURVEY
COMPLETED
06/20/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
BAYSHIRE TORREY PINES POST-ACUTE
13101 Hartfield Ave
San Diego, CA 92130
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
(ii) Identifying a Grievance Official who is
responsible for overseeing the grievance
process, receiving and tracking grievances
through to their conclusions; leading any
necessary investigations by the facility;
maintaining the confidentiality of all information
associated with grievances, for example, the
identity of the resident for those grievances
submitted anonymously, issuing written
grievance decisions to the resident; and
coordinating with state and federal agencies as
necessary in light of specific allegations;
(iii) As necessary, taking immediate action to
prevent further potential violations of any
resident right while the alleged violation is
being investigated;
(iv) Consistent with §483.12(c)(1), immediately
reporting all alleged violations involving
neglect, abuse, including injuries of unknown
source, and/or misappropriation of resident
property, by anyone furnishing services on
behalf of the provider, to the administrator of
the provider; and as required by State law;
(v) Ensuring that all written grievance decisions
include the date the grievance was received, a
summary statement of the resident's grievance,
the steps taken to investigate the grievance, a
summary of the pertinent findings or
conclusions regarding the resident's concerns
(s), a statement as to whether the grievance
was confirmed or not confirmed, any corrective
action taken or to be taken by the facility as a
result of the grievance, and the date the written
decision was issued;
(vi) Taking appropriate corrective action in
accordance with State law if the alleged
violation of the residents' rights is confirmed by
the facility or if an outside entity having
jurisdiction, such as the State Survey Agency,
Quality Improvement Organization, or local law
enforcement agency confirms a violation for
any of these residents' rights within its area of
responsibility; and
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: QAEQ11
Facility ID: CA080001515
If continuation sheet 3 of 12
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FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555746
(X3) DATE SURVEY
COMPLETED
06/20/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
BAYSHIRE TORREY PINES POST-ACUTE
13101 Hartfield Ave
San Diego, CA 92130
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
(vii) Maintaining evidence demonstrating the
result of all grievances for a period of no less
than 3 years from the issuance of the grievance
decision.
This REQUIREMENT is not met as evidenced
by:
Based on observation, interview and record
review the facility failed to ensure lost hearing
aids were promptly replaced for one of three
sampled residents (24). This failure had the
potential to affect the quality of life and care of
Resident 24.
Findings:
Resident 24 was admitted to the facility on
10/28/17 with diagnoses, which included
urinary tract infection and history of a fall, per
the History and Physical, dated 10/30/17. This
document indicated Resident 24 was hard of
hearing, with mild cognitive impairment, and a
family member was the DPOA (durable power
of attorney- responsible party).
An interview was conducted with Resident 24's
RP on 4/12/18 at 12:58 P.M. Resident 24's RP
stated the resident was admitted to the facility
with two hearing aids. The RP stated before
Resident 24 went to bed, the caregivers would
remove his hearing aids and give them to the
LNs to be secured in a locked cart. The RP
stated prior to Resident 24's discharge from the
facility on 11/14/17, the hearing aids went
missing. The RP stated he completed a facility
form and was told by the administrator the
hearing aids would be replaced. The RP stated
in 1/18 he attempted to follow up and was told
the administrator was no longer at the facility.
The RP stated he kept working with the
business office, and left repeated messages for
the interim administrator, but had not received
any calls back. The RP stated the hearing aids
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: QAEQ11
Facility ID: CA080001515
If continuation sheet 4 of 12
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555746
(X3) DATE SURVEY
COMPLETED
06/20/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
BAYSHIRE TORREY PINES POST-ACUTE
13101 Hartfield Ave
San Diego, CA 92130
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
had still not been replaced.
An interview was conducted with Resident 20
on 4/13/18 at 3:24 P.M. Resident 20 stated
she had one hearing aid for her left ear.
Resident 20 stated she preferred to keep her
hearing aid at her bedside at night, and had
declined to have the LNs keep her hearing aid
at night.
An interview was conducted with CNA 3 on
4/13/18 at 3:31 P.M. CNA 3 stated before
bedtime she would assist residents in removing
their hearing aids and either stored them in the
bedside table or gave them to the LNs for
storage, depending on the resident's
preference.
An interview was conducted with LN 2 on
4/13/18 at 3:35 P.M. LN 2 stated usually
residents did not like to sleep with their hearing
aids, so they were locked up in the medication
cart. LN 2 stated most residents had a
container where their hearing aids were stored.
LN 2 opened the medication cart and a drawer
that was double locked next to the narcotic
medications was shown to be where the
hearing aids were locked up at night. LN 2
stated, "They (the hearing aids) are locked up
in the cart and endorsed to the next shift so the
residents can get them back in the morning."
An interview was conducted with the ADON on
4/13/18 at 3:41 P.M. The ADON stated all
belongings were inventoried on admission and
hearing aids would be included in the inventory.
The ADON stated if a resident was confused
or had cognitive impairment, their hearing aids
were locked in the medication cart by the LNs
at night. The ADON further stated, if hearing
aids were lost, a grievance form was
completed, an investigation was done, and if
the hearing aids were on the inventory sheet
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: QAEQ11
Facility ID: CA080001515
If continuation sheet 5 of 12
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555746
(X3) DATE SURVEY
COMPLETED
06/20/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
BAYSHIRE TORREY PINES POST-ACUTE
13101 Hartfield Ave
San Diego, CA 92130
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
and were not found, they would be replaced.
A review of Resident 24's inventory sheet,
dated 10/16/17, indicated the resident had one
right and one left hearing aid on admission.
The inventory sheet was not signed upon
discharge.
A review of the facility's Complaint/Grievance
form was reviewed. The first section titled
Complaint/Grievance, indicated Resident 24's
RP complained the resident's hearing aids
were missing. This section of the form was not
signed or dated. The second section titled
Documentation of Investigation, indicated the
hearing aids were not found, and since the
resident had them locked up by the LNs the
facility would replace the hearing aids. A note
in this section dated 11/10/17 indicated the
administrator spoke with the RP. Another note
in this section, dated 11/28/17, indicated the
RP was working on getting the hearing aids
replaced. This section on the form was signed
and dated 11/30/17. The third section on the
form titled Resolution, indicated the facility
would reimburse the cost of the lost hearing
aids, the complaint was resolved, and the RP
received written communication. This section
of the form was unsigned and undated.
A review of email communication between the
facility and the hearing aid vendor, dated 12/1
to 12/8/17, indicated the payment process
might take a few weeks. Further email
communications, dated 1/2, 1/22, 2/28, and
3/30/18, indicated the payment had not been
made and Resident 24 had not been fitted for
his hearing aids.
An interview was conducted with DON 2 on
4/13/18 at 5 P.M. DON 2 stated since the
resident secured his hearing aids with the LNs,
the facility was responsible for replacing them.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: QAEQ11
Facility ID: CA080001515
If continuation sheet 6 of 12
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555746
(X3) DATE SURVEY
COMPLETED
06/20/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
BAYSHIRE TORREY PINES POST-ACUTE
13101 Hartfield Ave
San Diego, CA 92130
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
The DON acknowledged the hearing aids for
Resident 24 should have been replaced
months ago and was probably the result of
miscommunication with the interim
administrator. The DON stated she would
ensure the hearing aids were replaced as soon
as possible.
A review of the facility's policy titled Missing
Items, dated 4/11, indicated, "...Policy Detail:
...4. The outcome of the investigation will be
reported to the resident and responsible party...
6. Progress on missing items reported will
continue at each scheduled morning stand up
meeting until resolution..."
F626
SS=D
Permitting Residents to Return to Facility
CFR(s): 483.15(e)(1)(2)
F626
§483.15(e)(1) Permitting residents to return to
facility.
A facility must establish and follow a written
policy on permitting residents to return to the
facility after they are hospitalized or placed on
therapeutic leave. The policy must provide for
the following.
(i) A resident, whose hospitalization or
therapeutic leave exceeds the bed-hold period
under the State plan, returns to the facility to
their previous room if available or immediately
upon the first availability of a bed in a semiprivate room if the resident(A) Requires the services provided by the
facility; and
(B) Is eligible for Medicare skilled nursing
facility services or Medicaid
nursing facility services.
(ii) If the facility that determines that a resident
who was transferred with an expectation of
returning to the facility, cannot return to the
facility, the facility must comply with the
requirements of paragraph (c) as they apply to
discharges.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: QAEQ11
Facility ID: CA080001515
If continuation sheet 7 of 12
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555746
(X3) DATE SURVEY
COMPLETED
06/20/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
BAYSHIRE TORREY PINES POST-ACUTE
13101 Hartfield Ave
San Diego, CA 92130
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
§483.15(e)(2) Readmission to a composite
distinct part. When the facility to which a
resident returns is a composite distinct part (as
defined in § 483.5), the resident must be
permitted to return to an available bed in the
particular location of the composite distinct part
in which he or she resided previously. If a bed
is not available in that location at the time of
return, the resident must be given the option to
return to that location upon the first availability
of a bed there.
This REQUIREMENT is not met as evidenced
by:
Based on observation, interview, and record
review the facility failed to ensure Resident 45
was allowed to return to the facility after a
hospitalization. This failure had the potential to
create unnecessary stress and affects the
continuity of care for Resident 45.
Findings:
Resident 45 was admitted to the facility on
10/26/17 with diagnoses which included
tracheostomy (a surgical opening through the
neck into the windpipe, to provide an airway for
breathing) status per the facility's Admission
Record.
On 2/2/18 at 4:55 P.M., four empty beds were
observed in the west hallway upon entrance to
the facility.
An interview with LN 1 was conducted on
2/2/18 at 5:03 P.M. LN 1 stated the facility did
not have respiratory therapists or ventilators, so
did not usually have residents with
tracheostomies.
A review of Resident 45's Progress Notes,
dated 10/26/17 at 6 P.M., indicated the resident
was admitted to the facility with a
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: QAEQ11
Facility ID: CA080001515
If continuation sheet 8 of 12
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555746
(X3) DATE SURVEY
COMPLETED
06/20/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
BAYSHIRE TORREY PINES POST-ACUTE
13101 Hartfield Ave
San Diego, CA 92130
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
tracheostomy.
An interview was conducted with the acting
DON 1 on 2/7/18 at 9:57 A.M. DON 1 stated
she had been at the facility for approximately
the past six weeks, until the facility had a new
DON. DON 1 stated the facility was able to
provide basic tracheostomy (trach) care for
Resident 45, until the resident developed thick
green sputum (a mixture of saliva and mucus).
DON 1 stated, at that point Resident 45's
physician orders changed so that the facility
was unable to meet the resident's care needs.
During an interview with DON 1 on 2/7/18 at
10:05 A.M., DON 1 stated she had overheard
one of the nurses state Resident 45's
responsible party (RP) had requested a bed
hold, and wanted the resident to return to the
facility. DON 1 stated she did not remember if
the facility had heard from the hospital
regarding Resident 45's discharge. DON 1
further stated when the hospital contacted the
facility to discharge the resident, she would
have reviewed the paperwork and consulted
with the ADON and other resource consultants
to make a decision regarding Resident 45's
readmission.
An interview was conducted with the ADON on
2/7/18 at 10:13 A.M. The ADON stated she
was aware Resident 45's RP wanted the
resident to return to the facility. The ADON
stated when the referral from the hospital came
in, the admissions coordinator (adm coord)
would bring it to the DON for review.
A review of the hospital's Case Management
Summary Report, indicated the following:
1/13/18 at 6:05 P.M., "...Plan for today is
arrange snf (skilled nursing facility) or
subacute... [name of facility] did not accept
patient back because they are unable to
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: QAEQ11
Facility ID: CA080001515
If continuation sheet 9 of 12
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555746
(X3) DATE SURVEY
COMPLETED
06/20/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
BAYSHIRE TORREY PINES POST-ACUTE
13101 Hartfield Ave
San Diego, CA 92130
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
manage his care..."
1/16/18 at 6:29 P.M., "...Doctors wants to cap
trach in hope to close the trach. Also (RP)
hopes to return to (facility) if trach is capped...
Awaiting response from (facility) if they will
accept capped trach...:
1/17/18 at 3:42 P.M., "...(Facility) continues to
refuse pt... Did receive auth (authorization) for
sub-acute..."
1/18/18 at 9:56 A.M., "Pt decannulated (trach
removed) this am by Dr. (doctor)... update to
both ...subacute and (facility). Discharge plan
later today or tomorrow."
1/19/18 at 9:44 A.M., "Spoke to Dr. (at
subacute facility)... can no longer accept this pt
d/t (due to) decannulation... to check on SNF
division availability. Left 2 VMs (voice
messages) with (facility) to see if they can take
pt back as pt formerly admitted..."
1/19/18 3:45 P.M., "...Pt and (RP) do not want
to give more SNF names as (facility) is their 1st
choice- AND pt had given $6,000 via check to
hold bed..."
An interview was conducted with the adm
coord on 4/13/18 at 2:55 P.M. The adm coord
stated there was a list of criteria for admission
that she referred to when she received a
referral from a hospital, and in addition the
referral was reviewed by the DON or ADON for
final clinical approval. The adm coord stated
Resident 45's RP did put payment down for a
bed hold, but the facility was not able to
readmit the resident because they were not
able to meet his needs. The adm coord stated
communication with the hospital was
documented through an online program.
A review of communication to the facility from
the hospital, dated 1/16/18 at 2:26 P.M.,
indicated, "We are planning on capping the
trach in hopes that he will be able to have the
trach closed. Will you accept with a capped
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: QAEQ11
Facility ID: CA080001515
If continuation sheet 10 of 12
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555746
(X3) DATE SURVEY
COMPLETED
06/20/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
BAYSHIRE TORREY PINES POST-ACUTE
13101 Hartfield Ave
San Diego, CA 92130
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
trach?.."
A review of communication to the facility from
the hospital, dated 1/18/18 at 4:26 P.M.,
indicated, "Pt (patient) was admitted to your
facility prior to this admission. Pt is
decannulated (trach removed). No more trach.
Please review referral. Pt to discharge
tomorrow..."
A review of communication to the facility from
the hospital, dated 1/19/18 at 8:25 A.M.,
indicated, "Please let me know if you're able to
take this pt again. He is decannulated; no
trach. Discharge plan for today..."
A review of communication from the facility to
the hospital, dated 1/19/18 at 10:59 A.M.,
indicated, "I'm sorry, but per my nursing team
and DON, we cannot meet (Resident 45's)
needs."
On 4/13/18 at 4:16 P.M. an interview was
conducted with acting DON 2, who stated she
was a regional nursing consultant, and acting
DON until the facility's new DON started next
week. DON 2 stated her understanding was
that Resident 45's physician had stated the
resident required a subacute level of care the
facility could not provide. DON 2 stated
Resident 45's readmission was discussed at a
regional level and the team made the decision
not to readmit the resident due to clinical
reasons.
A review of the facility's Admission Agreement,
dated 5/11, indicated, "...Bed Holds and
Readmission: ...If you are away from our
Facility for more than seven days due to
hospitalization or other medical treatment, we
will readmit you to the first available bed in a
semi-private room if you need the care
provided by our Facility and wish to be
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: QAEQ11
Facility ID: CA080001515
If continuation sheet 11 of 12
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555746
(X3) DATE SURVEY
COMPLETED
06/20/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
BAYSHIRE TORREY PINES POST-ACUTE
13101 Hartfield Ave
San Diego, CA 92130
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
readmitted..."
A review of the facility's policy titled
Readmission Process, dated 4/11, indicated,
"...Readmission: 1. The original admission
Agreement may be used ONLY if both of the
following criteria are met: a. No more than
thirty (30) days have past since the last
discharge; and b. There have been no
significant changes in the resident-specific
information, as obtained from the original
Admission..."
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: QAEQ11
Facility ID: CA080001515
If continuation sheet 12 of 12