F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, record review and policy review, the facility failed to accurately assess and reassess
the efficacy of interventions for skin rash for 1 of 1 sampled resident, reviewed (Resident #92); and failed to
provide post-op surgical care for 1 of 1 sampled resident, reviewed (Resident #82).
Residents Affected - Few
The findings included:
1. During the initial screening of residents on 08/01/22 at 1:50 PM, Resident #92 was observed to have a
reddened raised rash on both his arms, as well as linear scratches in the same areas.
Record review on 08/02/22 revealed Resident #92 was admitted on [DATE] with a primary diagnosis of
Osteomyelitis, non-healing pressure ulcers, Diabetes, and the relevant diagnosis of Pruritis. The admission
comprehensive assessment documented the BIMS (Brief Interview of Mental Status) exam score of 15/15
showing no cognitive decline. Known allergies to heparin, penicillin and sulfa were also noted.
The admission summary, dated [DATE] at 11:54 PM, noted a general body rash and multiple dry scabs to
both legs. On 07/18/22 at 2:55 PM, a progress note read: Torso and upper back covered in hives, with
associated itching, presenting as an allergic response to something. Legs clean, no hives, Communicated
with Attending physician, awaiting feedback regarding treatment plan. Evening nurse to follow. (Written by
Staff C, a Registered Nurse). No follow up documentation or new orders were found.
Review of the resident's physician orders showed a previous order for an 'as-needed' antihistamine from
07/01/22 to 07/15/22. The ketoconazole cream 2% was originally ordered on 07/05/22 to apply to groin/peri
area every day and evening shift. A different order, dated 07/02/22, read: 'cleanse generalized area with
normal saline and dry area. Apply antifungal cream to affected area. Reapply twice a day, treat rash for 14
consecutive days even if rash has improved, every day and evening shift for wound healing for 14 days. If
no improvement in 14 days, consider treatment change.'
The treatment began on 07/05/22 and continued until it was discontinued on 08/02/22 after surveyor
intervention. No documentation reassessing the efficacy of the treatment at any time over the 28 days was
found in the medical record.
Review of the resident's care plan revealed a focus area of RASH: The resident has Rash to
groin/peri/generalized body, (not initiated until 07/26/2022) with the following interventions:
1) The resident's rash will heal by review date; 2) Administer medication as ordered by MD.
Monitor/document side effects and effectiveness; 3) Avoid scratching and keep hands and body parts from
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
105039
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/04/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of the Palm Beaches, The
301 Northpointe Parkway
West Palm Beach, FL 33407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
excessive moisture and 4) Monitor skin rashes for increased spread or signs of infection.
Level of Harm - Minimal harm
or potential for actual harm
On 08/02/22 at 3:15 PM during an interview, Resident #92 was asked if the visible rash itched. He
responded, Boy, does it ever! The resident lifted his clothing to expose his torso which was also covered in
the same reddened and raised rash. He said the worst is on his back, he has some rash on his legs, and he
sweats a lot. He believed it started in the previous facility as an allergic reaction to antibiotics. He then
demonstrated how he relieves the itching by rubbing skin to skin with his hands or rubbing his clothing on
the abdomen and added that sometimes it burns. He said the cream they (nurses) put on doesn't really
work, so I guess I'll just have to suffer.
Residents Affected - Few
Immediately following the interview, at 3:25 PM, the Director of Nursing (DON) was brought to the room to
observe the rash and the resident verbalized to her that he was itching all over. The DON then reported she
spoke to the physician and received an order to discontinue the ketoconazole because it was not effective
and to start hydroxyzine 10mg every 8 hours as needed for paraneoplastic rash.
On 08/03/22 at 09:15 AM, during an interview with Staff B, Licensed Practical Nurse (LPN), assigned to
care for Resident #92, she said he had received one dose of the antihistamine earlier in the day
(7:31 AM) and he had reported less itching. This was verified with the resident at 11:45 AM.
Record review revealed the resident had not received any doses of the antihistamine between 08/02/22 at
3:35 PM when it became available and the dose given the next morning on 08/03/22 at 7:31 AM, further
delaying relief. The DON was made aware and contacted the physician to report improvement of the
itching. The order of hydroxyzine was changed from as needed to routine three times daily.
On 08/04/22 at 9:50 AM, during an interview with Staff C, RN, she reported the resident's itching had
diminished.
On 08/04/22 at 2:20 PM, during an interview with Resident #92, he was asked whether he had reported the
itching or asked for treatment from the staff on any previous occasions. He said he believed the cream they
were using was cortisone and that nothing more could be done. He stated, I am grateful for whatever I can
get.
2. Facility Policy, titled, Dialysis Management dated October 2021, documented, The facility will coordinate
care and services for hemodialysis residents. Daily assessment and documentation of shunt or access site
for bleeding, signs and symptoms of infection, redness/pain. Notify physician of abnormal findings.
Facility Policy, titled, admission Orders, dated October 2021, documented, admitted from Hospital. Review
the transfer orders. Obtain further orders as appropriate.
Dialysis is a treatment of removing waste products, toxins, and extra fluids in the blood of a person whose
kidneys are not working normally. The blood is removed from the body and filtered through an artificial
kidney. The filtered blood is then returned to the body with the help of a dialysis machine.
Arteriovenous graft (AV graft) is a type of access used for hemodialysis. An AV graft is the connection of a
vein and an artery that utilizes a hollow synthetic tube under the skin. This allows
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105039
If continuation sheet
Page 2 of 5
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/04/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of the Palm Beaches, The
301 Northpointe Parkway
West Palm Beach, FL 33407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
needles to be placed into the graft providing high enough blood flow for hemodialysis.
Level of Harm - Minimal harm
or potential for actual harm
Central Venous Catheter (CVC) is a type of dialysis access used in which a long tube is threaded through
the skin into a central vein in the chest. A CVC is typically intended as a temporary access until an AV graft
or fistula is placed. Some of the possible disadvantages of a CVC are damage to the central vein from
prolonged use, possible increased length of dialysis treatment from lower blood flow and increased risk of
infection.
Residents Affected - Few
On 08/03/22 at 10:00 AM, Resident #82 was observed to have a right CVC and a left antecubital incision
with five black sutures. Resident #82 stated that they only use the catheter in her chest for dialysis. She
said that they are not using her AV graft for dialysis because she still has her sutures from surgery. She
stated that she had her surgery two months ago and has never gone back for follow-up or to have her
sutures removed and does not know why.
Record review on 08/03/22 for Resident #82 documented an admission date of 06/17/22 with diagnoses
that included: Stroke with Left Sided Weakness, End Stage Renal Disease on Dialysis, and Heart Disease.
A Minimum Data Set (MDS) assessment, dated 07/07/22, documented Resident #82 as being cognitively
intact and requiring extensive assistance for all activities of daily living except eating which requires limited
assistance. No physician orders for AV graft follow up care, surgical incision care or suture care were noted.
The Baseline care plan, dated 06/17/22, documented a left antecubital surgical incision. Surgical notes,
reviewed from an acute care hospital, documented placement of an AV Graft left arm on 06/01/22 with
nylon suture used for skin closure.
On 08/03/22 at 10:10 AM, the Director of Nurses (DON) was questioned by the surveyor regarding follow
up care for Resident #82's AV Graft incision. The DON stated she was unable to find any orders for care or
follow-up for the surgical AV graft site.
On 08/03/22 at 10:20 AM, the Regional Nurse Consultant stated that she was unable to locate notes for
Resident #82's AV Graft care or orders for follow up. She said the sutures and incision were documented on
admission and on a skin assessment on 06/20/22.
On 08/04/22 at 9:08 AM, Staff A stated she felt bad because she missed that Resident #82 had sutures all
this time. She said she did not see them because they are not to take blood pressure readings in that arm.
On 08/04/22 at 12:00 PM, the DON stated they are looking at their admission process to ensure something
else like this does not happen again. She stated they should have followed up on Resident #82's surgical
incision, sutures, and post op care.
On 08/04/22 at 12:36 PM, the Nurse Manager of the Dialysis Center stated that the nursing home facility
handles the post op care and management of appointments. The dialysis center provides the dialysis. He
stated that they do not use graft sites that still have sutures.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105039
If continuation sheet
Page 3 of 5
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/04/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of the Palm Beaches, The
301 Northpointe Parkway
West Palm Beach, FL 33407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility failed to document the location of pain for 1 of 1 sampled resident
reviewed as a closed record (Resident #96); and failed to document a change in condition for 1 of 5
sampled residents reviewed for Covid-19 (Resident #21).
The findings included:
1. Resident #96 was admitted to the facility on [DATE], with diagnosis that included right femur fracture. A
comprehensive assessment, dated [DATE], documented the resident had mild cognitive impairment, and
required extensive 1-2 person assist with activities of daily living.
Resident #96 was care planned for pain or a potential for pain related to a history of fall with a fractured
femur. An intervention included to observe and report signs and symptoms of pain and worsening of pain.
Report changes in pain location, type, frequency, and intensity.
A review of Resident #96's physician orders revealed an order, dated [DATE], to monitor pain every shift
and report pain number on a 0-10 scale for pain monitoring.
A review of Resident #29's Medication Administration Record (MAR) revealed the resident had a pain level
of 3 on the evening shift on [DATE], a 3 on day shift on [DATE], and a 3 on evening shift on [DATE].
A physician order, dated [DATE], documented to apply a lidocaine patch to the resident's right hip daily for
pain.
A physician order, dated [DATE], documented for oxycodone 5 milligrams every 6 hours as needed for pain.
A review of Resident #29's MAR revealed the resident received oxycodone on [DATE] at 11:09 AM, [DATE]
at 6:48 PM, and [DATE] at 10:24 AM.
Further review of Resident #29's record did not reveal the location of the resident's pain, intensity, or
effectiveness of pain medication.
Resident #29 expired on [DATE].
2. An observation of room [ROOM NUMBER], on [DATE] at 1:00 PM, revealed isolation signage on the
door, with a personal protective equipment cart outside of the room door. It was noted 2 resident's were
located in the room.
An observation of room [ROOM NUMBER] was observed on [DATE] at 10:00 AM, with the same isolation
signage on the door. It was noted only one resident remained in the room [ROOM NUMBER] A, Resident
#21.
An interview was conducted with Staff A, Licensed Practical Nurse (LPN), on [DATE] at 10:15 AM. Staff A
stated Resident #21 exhibited signs and symptoms of Covid-19, coughing, therefore the roommate
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105039
If continuation sheet
Page 4 of 5
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/04/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of the Palm Beaches, The
301 Northpointe Parkway
West Palm Beach, FL 33407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
was moved.
Level of Harm - Minimal harm
or potential for actual harm
A review of Resident #21's record did not reveal any documentation of any signs and symptoms.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
An interview was conducted with the Infection Control Preventionist (ICP) on [DATE] at 10:00 AM. The ICP
stated she was not aware of Resident #21 having any signs or symptoms of Covid-19. The ICP
acknowledged there was no supporting documentation in the resident's chart. There was no documentation
that the physician or family member had been notified of possible exposure to Covid-19. The ICP stated all
residents were tested for Covid-19 on [DATE] for recent outbreak. The ICP acknowledged the non-existing
documentation of Resident #21's condition.
Event ID:
Facility ID:
105039
If continuation sheet
Page 5 of 5