F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews and record reviews, the facility failed to provide notification to the residents'
representative after a change in condition for 2 of 23 sampled residents, Residents #31 and #3.
The findings included:
Review of the facility policy, titled, Fall and Injury Reduction Policy, effective March 2023, documented, in
part, Notify the resident representative of the fall, new intervention, and/or care given, or location
transferred.
The facility's policy titles, Notification of Resident/Patient Change in Condition, effective October 2021,
documented, in part:
Policy: Nurses will notify the resident / resident representative, if there is a crucial / significant change in the
resident condition. If the change int eh resident's condition is not crucial or significant, the resident's
Physician, resident representative or legal representative will be notified at the earliest convenient time
during regular business hours.
Procedure:
1. Notify the Physician resident/resident representative, and case management when indicated, if there is a
significant change in condition, regardless of the time of day.
2. Document the Nurse's Notes, the time notification was made and the names of the person(s) to whom
you spoke.
1. Record review documented Resident #31 was admitted to the facility on [DATE]. According to an
admission Minimum Data Set (MDS), dated [DATE], Resident #31 had a Brief Interview for Mental Status
(BIMS) score of 04, indicating severe cognitive impairment. The MDS documented the resident required
'Substantial / maximal assistance' for toileting and transferring and was 'occasionally incontinent' of urine
and bowel.
Resident #31's diagnoses at the time of the assessment included: Anemia, Hypertension, Urinary Tract
Infection (UTI) (on admission), Hyponatremia, Non-Alzheimer's Dementia, Encephalopathy, difficulty
walking, Cognitive communication deficit, Muscle weakness, and Urinary incontinence.
Review of the facility's grievance log showed that the resident had an unwitnessed fall on
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 9
Event ID:
105039
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of the Palm Beaches, The
301 Northpointe Parkway
West Palm Beach, FL 33407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
11/07/23.
Level of Harm - Minimal harm
or potential for actual harm
An 'Event Note' documented an unsuccessful attempt at notification on 11/07/23 at 23:00 (11:00 PM).
Residents Affected - Few
Review of the Progress note, dated 11/07/23 at 23:43 (11:43 PM), documented by Staff A, Licensed
Practical Nurse (LPN), Note Text: Resident was observed on the floor by the bathroom door around 2100
(9:00 AM). Resident states that he was going to the bathroom. Resident was observed on his side with his
head up. Resident is very weak; he couldn't get himself back the bed. Transfer resident back to bed with
Hoyer lift. Safety precaution maintained, call light within reach, bed at lowest position. No injuries noted; No
complaint of pain. Resident is resting comfortably.
Resident #31 was unable provide details of the incident /event and was not interviewable.
During an interview, on 11/28/23 at 10:11 AM, with Resident #31's daughter, when asked about the details
of the resident's fall, the resident's daughter stated, I haven't noticed any changes in him. They didn't tell me
about it.
During an interview, on 11/30/23 at 7:48 AM, with Staff B, Registered Nurse (RN) on Suites unit since
2020, when asked about the incident, Staff B replied, I wasn't in that day, when I came in the next day, they
told me they found him sitting on the floor in his room. Staff A was the nurse on the floor that day, she would
have been responsible to call the family and the doctor. 11-7 [11 PM - 7 AM] didn't do the follow up and did
not inform me. When they have the morning meeting, they see everything on the 24-hour report. Staff B
reviewed the progress note and stated, there is nothing that says that she called the daughter (referring to
Staff A).
During an interview, on 11/30/23 at 7:56 AM, with Staff C RN/UM (Unit Manager) on Suites unit, when
asked about notifying Resident #31's daughter about the fall, Staff C replied, I would have been coming in
and going over the reports and we would go over the 24-hour report in the morning meetings. It would have
been reviewed during the morning meeting. If she notified the daughter, she should have put it in the
nurse's notes. Staff C confirmed that there was no progress note regarding notifying the resident's family.
During an interview, on 11/30/23 at 9:02 AM, with Staff A, when asked about Resident #31's fall on
11/07/23, Staff A replied, I don't know. I was working and I found him on the floor and I asked for help.
When asked about notifying Resident #31's representative about the fall, Staff A replied, there was no
answer, you have to let the family know. I put the note of what happened, it is protocol to notify the family I
leave a note and the facility will follow up.
During an interview with the Director of Nursing (DON) on 11/30/23 at approximately 11:00 AM, the DON
stated that Resident #31's daughter was in the facility regularly.
2. Record review for Resident #3 revealed the resident was admitted to the facility on [DATE] with
diagnoses that included: Fracture of Unspecified Part of Neck of Left Femur Subsequent Encounter for
Closed Fracture with Routine Healing, Pressure-Induced Deep Tissue Damage of Sacral Region, and
Unspecified Dementia.
The Minimum Data Set (MDS) assessment for Resident #3 dated 10/24/23 revealed in Section C, a Brief
Interview of Mental Status Score of 7, indicating severe cognitive impairment. In Section H it was
documented that the resident had an indwelling catheter.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105039
If continuation sheet
Page 2 of 9
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of the Palm Beaches, The
301 Northpointe Parkway
West Palm Beach, FL 33407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of the Physician's orders for Resident #3 revealed an order entered on 11/29/23 with an effective
date of 11/27/23 to D/C (Discontinue) Foley cath (catheter).
Photographic Evidence Obtained.
Review of the Nursing Progress Note for Resident #3 dated 11/27/23 included: Resident son made aware
of above mention. [linked].
Review of the Nursing Progress Note for Resident #3 dated 11/27/23 included: Called place to hospice
requesting for admission to come to facility for resident. Per Nurse [name], she will send message to
admission department. MD [physician] made aware, new order received to D/C F/C [Discontinue Foley /
Catheter], monitor for voiding.
An interview was conducted on 11/28/23 at 2:45 PM with Staff E, Registered Nurse Unit Manager (RNUM)
who stated she has worked at the facility for about 16 months always as the Unit Manager. When asked
about the indwelling urinary catheter (Foley) for Resident #3, she stated the resident's Foley was taken out
yesterday. When asked by whom, she stated she did it after talking to the doctor (Primary) who gave her
the order, and notifying Resident #3's son.
During a telephone interview conducted on 11/29/23 at 12:56 PM with the son of Resident #3 who was
asked if the resident had an indwelling urinary catheter in place when he was admitted to the facility, he
said yes. When asked if any physician or staff member of the facility informed him of the removal of the
indwelling urinary catheter, he said 'no, one told him about that, someone called the other day to talk to him
about hospice for his father'.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105039
If continuation sheet
Page 3 of 9
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of the Palm Beaches, The
301 Northpointe Parkway
West Palm Beach, FL 33407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews, record review and policy review, the facility failed to provide necessary treatment and services to
prevent worsening of a pressure ulcer for 1 of 2 sampled residents sampled for pressure ulcers (Resident
#254).
Residents Affected - Few
The findings included:
The Policy and Procedure, titlesd, Treatment Protocols for Stage III and Stage IV Pressure Area or Full
Thickness Wounds with No Drainage (Shallow or Deep), effective October 2021, documented, Review
support surface guideline to ensure the Resident / Patient receives the benefit of a therapeutic bed surface
when clinically necessary.
Review of the record revealed Resident #254 was initially admitted to the facility on [DATE]. The resident
had multiple hospitalizations during her residence at the nursing home and was transferred to the hospital
on [DATE] and did not return to the facility.
Review of the quarterly Minimum Data Set (MDS) with an assessment reference date of 04/01/23
documented a Brief Interview for Mental Status (BIMS) score of 9, indicating moderate cognitive
impairment.
The resident had diagnoses that included Acute Kidney Failure, Unspecified Dementia, and Diabetes
Mellitus.
Review of the care plan for Activities of Daily Living (ADLs), initiated on 02/06/23 and revised 04/24/23,
documented the resident needed the assistance of one staff member for turning and repositioning, a glide
sheet for bed mobility with the assistance of two staff members, and a mechanical lift to transfer the
resident to a chair.
On 12/21/22, the resident was admitted from another nursing facility. Review of the resident's record
revealed she was treated for a stage 2 sacral pressure wound at the previous facility and the wound had
resolved prior to being admitted to this facility.
Review of the resident's Electronic Health Record (EHR), from 12/21/22 through a readmission from the
hospital on [DATE], revealed the resident did not have a sacral wound but had treatment of skin cream to
the buttocks. Review of the readmission data collection evaluation dated 03/20/23 revealed a skin
evaluation of coccyx pressure. An admission summary note dated 03/30/23 noted sacral redness to coccyx
and a dry dressing applied. On 03/31/23, a wound note revealed a sacral wound with a length of 7.5
centimeters (cm), width of 4.5 cm and a depth of 0.2 cm. The wound note revealed the daughter was
notified of the wound.
On 04/04/23, a skin and wound evaluation revealed the resident had a stage 3 pressure wound located on
her sacrum. The wound measurements were 3.4 centimeters (cm) in length, 0.9 cm in width and 0.3 cm in
depth. The resident was seen by a wound care specialist on 04/04/23. The wound was debrided (necrotic
tissue removed by a scalpel) and the primary dressing was calcium alginate.
On 04/11/23, the wound physician evaluated the sacral wound. The wound measured at 1.4 cm in length,
0.7 cm in width and 0.3 cm in depth. The physician noted the importance of repositioning every 2
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105039
If continuation sheet
Page 4 of 9
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of the Palm Beaches, The
301 Northpointe Parkway
West Palm Beach, FL 33407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
hours or as needed and consistent use of offloading devices.
Level of Harm - Minimal harm
or potential for actual harm
On 04/18/23, the wound physician evaluated the sacral wound. The wound measured at 6 cm in length, 2.2
cm in width and 0.3 cm in depth. The clinical stage of the wound continued at a stage 3. The physician
noted that the wound was not improved and had increased in volume. The wound was again debrided and
the treatment was changed to calcium alginate with silver and repositioning often.
Residents Affected - Few
On 04/21/23, the resident was transferred to the hospital and returned to the facility on [DATE].
On 04/25/23, the wound physician evaluated the resident. The sacral wound now had a length of 8.2 cm, a
width of 4.3 cm and a depth of 0.6 cm estimate. The wound was now an unstageable pressure injury per
physician notes. The wound was debrided. Per physician note, the staff was educated on the importance of
offloading the area and consistent use of offloading devices. Continued treatment of calcium alginate with
silver.
On 04/30/23, the resident was transferred to the hospital and did not return to the facility.
Review of the nursing notes and record lacked any documentation of the resident being turned or
repositioned.
Interview with Certified Nursing Assistants (CNAs) during the 4-day survey revealed they could not recall
the specifics related to turning and repositioning this resident.
On 11/29/23 at 12:54 PM, an interview was conducted with Staff E, Registered Nurse and Unit Manager
(RN/UM). Staff E was asked what a pressure reducing device to the chair and bed was. Staff E replied they
have gel cushions for the chair and special mattresses for the bed if the sacral wound is stage 3 or above or
if the family asks for a special mattress.
In a phone interview with the family member of the resident, she revealed that on 04/14/23, she asked for
an air mattress and was told the resident did not qualify for it.
An interview was conducted with the Director of Nurses (DON) on 11/30/23 at 10:56 AM. She stated the
resident was assessed at a stage 3 on 03/31/23. When asked about the mattress that was on Resident #
254's bed, she replied that all the residents have a special mattress for pressure reduction.
A review of the mattress description provided by the Administrator revealed the mattresses in the facility are
support mattresses that are pressure reduction and help decrease skin problems in moderate to high risk
residents.
In a subsequent interview with the DON on 11/30/23 at 12:36 PM, she stated the facility does not have a
policy for when a resident has a stage 3 sacral wound that they (the residents) are put on an alternating
pressure relief mattress but that is what they do. The DON stated they rent those mattresses. She stated
that they did not rent an alternating pressure relief mattress for Resident #254 but the resident should have
had an alternating pressure relief mattress. The offloading that was planned by the wound care physician
was not provided.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105039
If continuation sheet
Page 5 of 9
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of the Palm Beaches, The
301 Northpointe Parkway
West Palm Beach, FL 33407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Resident
#79 was admitted to the facility on [DATE] with diagnoses that included Hydrocephalus, Personal history of
other malignant neoplasm of the skin and Atrial Fibrillation.
Resident #79 had a Brief Interview of Mental Status (BIMS) score of 9 according to the quarterly Minimum
Data Set (MDS) with an assessment reference date (ARD) of 10/24/23, indicating the resident had
moderate cognitive impairment.
On 11/27/23 at 12:17 PM, an observation was made of the resident sitting in his room. The resident had a
IV (intravenous) site on his left upper arm covered with a clear occlusive dressing which was covered with a
gauze wrap. The resident was unable to verbalize if he was currently on an antibiotic or not.
Review of a physician order, dated 11/22/23, revealed an order to Change IV Dressing on right arm every 7
days as well as PRN (as needed) for soiling and/or dislodgement. There was no IV in the resident's right
arm, only the left arm.
An interview was conducted with the Director of Nurses (DON) on 11/27/23 at 3:30 PM, who stated the
resident pulled out the IV on his right arm and on 11/23/23, it had to be replaced and was put in the left
arm. When asked about the order that stated the IV was still on the right arm, she stated that it was never
changed when the IV site was changed.
3. Resident #95 was admitted to the facility on [DATE], hospitalized on [DATE], then readmitted on [DATE].
Resident #95 diagnoses included Osteomyelitis of vertebra, cervical region, Type 2 Diabetes Mellitus, and
Pressure ulcer of sacral region stage 4. The resident's BIMS score was 15, according to the 5-day MDS
with an ARD of 11/14/23, indicating the resident was cognitively intact.
Review of the Electronic Health Record (EHR) revealed the resident had a physician order dated 11/11/23
for wound care for the coccyx wound. The order was to clean the wound with Dakins 0.5%, pat dry, apply
calcium alginate and collagen powder to wound bed and cover with foam dressing every evening shift for
wound to buttock. The Treatment Administration Record (TAR) was signed by a nurse as completed from
11/11/23 to 11/27/23.
The EHR also revealed an order for negative pressure wound therapy to coccyx. Negative pressure wound
therapy dressing was to be completed on Tuesday and Friday. The order was dated 11/13/23 and
discontinued on 11/29/23. It was marked as completed on the TAR on 11/14/23, 11/17/23, 11/21/23,
11/24/23 and 11/28/23.
On 11/28/23 at 4:01 PM, an interview was conducted with Registered Nurse / Unit manager, Staff C. Staff
C stated when she came in this morning the wound vac was not responding and was malfunctioning. She
stated Resident #95 said the nurse came in and had to reset it from about 3:00 AM through the rest of the
night. Staff C stated that she tried to fix it when she came in at 6:00 AM but could not. She called the
physician around 8:30 AM and received an order for a wet to dry dressing so the resident could go to a
doctor visit. When asked about the order for the calcium alginate dressing, Staff C stated that she was
unaware of that order and maybe she should have used that order.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105039
If continuation sheet
Page 6 of 9
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of the Palm Beaches, The
301 Northpointe Parkway
West Palm Beach, FL 33407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Staff C could not determine why the resident had 2 orders for the same wound and stated that it might have
been a backup order for the wound vac or a dressing that is put under the wound vac.
The observation for the wound vac therapy dressing was conducted on 11/29/23 at 5:45 PM.
On 11/29/23, the order for wet to dry dressing was discontinued. The wound vac was discontinued. A new
order was received to revert back to: cleansing the wound with normal saline, apply collagen powder, to
wound bed, pack with alginate dressing cover with island or foam dressing.
On 11/29/23, the DON was made aware the resident had 2 orders for the sacral wound and verbalized
understanding that there should not have been 2 orders for the same wound.
Based on observations, interviews, and record review, the facility failed to maintain accuracy of records for
3 of 23 sampled residents, Residents #3 #79, and #95.
The findings included:
Review of the facility's policy, titled, Late Entry, Addendum, Corrections and Clarification, with an effective
date of June 2022, included: The facility will utilize the following procedures when documentation problems
or mistakes occur, and changes or clarifications are necessary. Late Entry: At times it will be necessary to
make an entry that is late (out of sequence) to provide additional documentation to supplement entries
previously written. When a pertinent entry was missed or not written in a timely manner, a late entry will be
used to record the information in the medical record.
Guidelines Late Entry
1. Document the late entry as soon as possible timeframe.
2. Record the late entry on the next available chronological line of the applicable form.
3. State Late Entry at the beginning of the documentation.
4. Enter the current date and time.
5. Identify date and time (if known), for which the late entry is written.
6. Document the late entry.
7. Draw a line from the end of your entry to your signature.
8. Sign your name and title at the end of the line.
1. Record review for Resident #3 revealed the resident was admitted to the facility on [DATE] with
diagnoses that included: Fracture of Unspecified Part of Neck of Left Femur Subsequent Encounter for
Closed Fracture with Routine Healing, Pressure-Induced Deep Tissue Damage of Sacral Region, and
Unspecified Dementia.
The Minimum Data Set assessment (MDS) for Resident #3 dated 10/24/23 revealed in Section C a Brief
Interview of Mental Status Score of 7, indicating severe cognitive impairment. In Section H, it was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105039
If continuation sheet
Page 7 of 9
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of the Palm Beaches, The
301 Northpointe Parkway
West Palm Beach, FL 33407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
documented that the resident had an indwelling catheter.
Level of Harm - Minimal harm
or potential for actual harm
Review of the Physician's orders for Resident #3 revealed an order dated 10/22/23 for Urinary Catheter:
Urinary catheter care daily and as needed every day shift for Preventative Measure and as needed for
preventative measure with a discontinued date of 11/28/23.
Residents Affected - Few
Review of the Physician's orders for Resident #3 revealed an order dated 10/22/23 for Urinary Catheter:
Drain urinary catheter bag every shift and prn [as needed] every shift and as needed with a discontinued
date of 11/28/23.
Review of the Physician's orders for Resident #3 revealed an order dated 11/28/23 as S/P (Status / Post)
Foley catheter removal, monitor for voiding if not voiding in 6-8 hours, reinsert Foley and notify MD
[physician] every shift for 2 days. (The actual verbal order was received on 11/27/23).
Review of the Physician's orders for Resident #3 revealed an order entered on 11/29/23 with an effective
date of 11/27/23 to D/C (Discontinue) Foley cath. Photographic Evidence Obtained.
Review of the Treatment Administration Record (TAR) for Resident #3 included an order as S/P Foley
catheter removal, monitor for voiding if not voiding in 6-8 hours, reinsert Foley and notify MD every shift for
2 Days revealed documentation as being completed from 11/28/23 starting with the evening shift (3:00 PM
to 11:00 PM) until night shift (11:00 PM to 7:00 AM) on 11/29/23.
Review of the TAR for Resident #3 printed on 11/29/23 at 2:11 PM did not reveal an order to remove /
discontinue indwelling urinary catheter (Foley).
Review of the TAR for Resident #3 printed on 11/30/23 at 11:05 AM revealed the order dated 11/27/23 to
D/C foley cath was documented as signed off by Staff E RNUM on 11/27/23.
Review of the time stamped TAR for Resident #3 revealed the order to D/C foley cath was actually entered
on 11/29/23 at 7:25 AM and signed off on 11/29/23 at 7:27 AM by Staff E RN/UM.
On 11/27/23 at 10:49 AM, an observation was made of Resident #3 lying in bed with no catheter drainage
bag seen.
On 11/27/23 12:50 PM, a second observation was made of Resident # 3 lying in bed with no catheter
drainage bag seen.
During an interview conducted on 11/27/23 at 10:49 AM, Resident #3, who was asked if he has a urinary
catheter, said I don't know what you are talking about.
During an interview conducted on 11/28/23 at 2:22 PM with Staff D, Registered Nurse, who stated she has
worked at the facility for about 5 years. When asked if Resident #3 had an indwelling urinary catheter she
stated no, it was removed today or yesterday by the Unit Manager. When asked was it was documented
that the indwelling urinary catheter was removed, she said it should be documented in the nurse's notes by
the nurse who removed it.
During an interview conducted on 11/28/23 at 2:45 PM with Staff E, Registered Nurse / Unit Manager
(RNUM), who stated she has worked at the facility for about 16 months always as the Unit Manager. When
asked about the indwelling urinary catheter (Foley) for Resident #3, she stated the resident's
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105039
If continuation sheet
Page 8 of 9
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of the Palm Beaches, The
301 Northpointe Parkway
West Palm Beach, FL 33407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Foley was taken out yesterday (11/27/23). When asked by whom, she stated she did it after talking to the
doctor (Primary) who gave her the order. When asked if she documented in the resident's chart that she
removed the indwelling urinary catheter, she said she was not sure if she put a note in. When asked when
she removed the indwelling urinary catheter, she said it was in the late afternoon yesterday but could not
remember what the time was. When asked if she communicated this to the day shift (7:00 AM-3:00 PM)
nurse, she said no, she told the evening shift nurse (3:00 PM-11:00 PM). She acknowledged she did not
document the Foley being taken out until today (11/28/23). She stated she put in a late entry into the
resident's electronic chart to document the Foley being removed. When asked if she had put in an order to
remove the indwelling urinary catheter, she said she forgot to do that as well and was informed by the day
nurse today that there was no order to remove the Foley. She put the order in the resident's chart today
(11/28/23) to remove the Foley. When the RN/UM showed this surveyor the order she put into the chart to
remove the Foley, it also included to monitor for voiding if not voiding in 6-8 hours, reinsert Foley and notify
MD. The RN/UM then acknowledged there was no documentation of the resident voiding. The RN/UM
stated that she was told by the night shift (11:00 PM-7:00 AM) nurse that the resident had voided.
An interview was conducted on 11/28/23 at 3:30 PM with Staff F, Registered Nurse (RN), who stated she
has worked at the facility since March of 2023. When asked if a resident has an indwelling urinary catheter
(Foley) where do they document the care, the RN stated it would come up as an alert in the Treatment
Administration Record (TAR) to document. When asked where and who would document any urine output
for a resident, she stated it would be the nurse and it would depend on how the order is written, they would
document under order for urinary catheter drainage or the actual amount voided if the order is written like
that, both ways would be documented in the TAR. When asked if the resident had an order for an indwelling
urinary catheter and if the indwelling urinary catheter was removed but the order was not discontinued, the
RN stated the Unit Manager is responsible for discontinuing the orders. When asked about Resident #3 and
if he had an indwelling urinary catheter, she said he did not have a Foley when she worked yesterday
(11/27/23 on the Evening Shift 3:00 PM to 11:00 PM). The Unit Manager informed her the Foley had been
removed and the resident had already voided. When asked why she documented on the TAR for Resident
#3 that he had an indwelling urinary catheter and a leg strap in place for the urinary catheter, she said it
was probably because the order was not discontinued, and it alerted her it needed to be addressed. When
asked if it may have been better to indicate in the TAR under urinary catheter a code indicating see nurses
note and make a note that the resident did not have an indwelling urinary catheter, she said that probably
should have been what she should have done.
During a telephone interview conducted on 11/29/23 at 1:15 PM with Resident #3's Primary Physician, he
was asked if he had seen the resident, and he said yes. When asked about the indwelling urinary catheter
for Resident #3, he asked what room he was in, and it was provided to the physician. The Primary
Physician then stated that he gave an order to discontinue the Foley catheter verbally over the phone and
the staff informed him that the resident refused to have the Foley removed. When asked what the current
status of the Foley catheter for Resident is #3, he said he still has it (Foley) in.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105039
If continuation sheet
Page 9 of 9