F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review the facility failed to file a grievance for one resident (#1) out of three residents
reviewed for grievances.
Findings included:
Review of Resident #1's admission Record revealed he was admitted to the facility on [DATE] and
discharged to another facility on 4/25/2025.
A phone interview was conducted on 6/4/25 at 11:00 a.m. with Resident 1's Durable Power of Attorney
(DPOA). Resident #1's DPOA said she was told Resident #1 was discharged to another facility and was
transported there by a family member. Resident #1's DPOA said she went to the facility on 4/29/2025 and
complained to the Director of Nursing (DON) about Resident #1 being discharged and transferred without
her approval as well as not being notified of the transfer. The DPOA said she was very upset with the matter
and felt the facility should have spoken and communicated with her. The DPOA said nobody from the facility
had communicated back with her related to her complaint.
Review of Resident #1's Durable Power of Attorney form dated 3/23/23 revealed Resident #1 appointed his
DPOA as a financial DPOA.
Review of the facility's April and May 2025 grievance logs did not reveal a grievance was filed on behalf of
Resident #1's DPOA.
An interview was conducted on 6/4/25 at 12:20 p.m. with the Director of Nursing (DON), Social Services
Assistant, and the Nursing Home Administrator (NHA). The DON confirmed Resident #1 only had a
financial DPOA. The DON confirmed Resident #1's DPOA came to the facility and was upset Resident #1
was no longer at the facility and the DPOA was not made aware of the discharge. The DON said she
explained to Resident #1's DPOA she was only DPOA for financial decisions and the DON said the DPOA
was not happy with that response therefore she noted the complaint and passed it along to the Social
Service Director to follow up with the grievance process per the facility's policy. The Social Services
Assistant said the Social Services Director was not available at the time of the survey and confirmed they
did not have any documentation to show they addressed and communicated the complaint with Resident
#1's DPOA. The Social Services Assistant said they did not investigate the complaint, they did not work to
resolve the complaint, and they did not inform Resident #1's DPOA of the outcome of the complaint. The
NHA said the facility's policy only indicates a resident and anyone acting on their behalf could make a
complaint/grievance. The NHA said after their assessment, the financial only DPOA was not acting on
Resident #1's behalf. The DON said anyone can make a complaint and the facility
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
105045
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Braden River Rehabilitation Center LLC
2010 Manatee Ave E
Bradenton, FL 34208
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
would need to investigate all of them. The NHA said they were following their policy by not following up with
Resident #1's DPOA complaint as the DPOA was not acting medically on Resident #1's behalf. The DON
and the Social Services Assistant confirmed Resident #1's financial DPOA had a valid complaint that
should have been filed as a grievance and investigated but it was not.
Review of the facility's policy, Grievances revised on 8/2023 revealed, Purpose: To support each resident's
right to voice grievances and to ensure that after a grievance has been received, the center will actively
work through to a conclusion while communicating progress to the resident and/or anyone working on their
behalf in a timely manner. This policy shall be made available, upon request, for residents and/or anyone
working on their behalf.
Fundamental information - The Administrator is responsible for the conclusion of all grievances.
The appointed Grievance Official (Social Services Director/Manager in FL [Forida] .) is responsible for
overseeing the grievance process . This process includes receiving and tracking grievances, leading
investigations while maintaining the confidentiality of all information associated with grievances, reaching a
conclusion, and taking appropriate actions.
Any resident, or anyone acting on their behalf, may file a grievance with the center or to her agency or
entity that hears grievances. They shall be able to do so without discrimination or reprisal or the fear of
discrimination or reprisal in any form. A grievance may be filed anonymously.
Grievances will be maintained for a period of no less than 3 years from the issuance of all grievance
decision.
Procedure:
1. When a resident, or anyone acting on their behalf, has a grievance, a staff member shall encourage and
assist the resident, or person acting on the resident's behalf, to file a grievance with the center using the
Grievance Report.
2. Grievances may be submitted orally or in writing; they may be submitted anonymously. The resident, or
anyone acting on their behalf submitting the grievance, should be encouraged to utilize the Grievance
Report.
When a grievance is submitted orally, the center employee accepting the grievance must document it on the
Grievance Report.
3. The Grievance Report is to be forwarded to the center's Grievance Official or designee upon receipt in a
prompt manner
4. Upon receipt of a Grievance Report, The Grievance Official or designee will refer it to the appropriate
department head of investigation .
5. The Grievance Official will document receipt of all grievances on the Grievance QAPI [Quality Assurance
and Performance Improvement] program.
6. The Department head will submit a completed Grievance Report of such findings to the Grievance
Official in a prompt manner.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105045
If continuation sheet
Page 2 of 3
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Braden River Rehabilitation Center LLC
2010 Manatee Ave E
Bradenton, FL 34208
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
7. The Grievance Official will review the conclusion with the person investigating the grievance to determine
what corrective actions need to be taken.
8. The resident, or anyone acting on their behalf filing the grievance, will be communicated with regarding
the conclusion of the investigation and the corrective actions that will be taken. The resident tor anyone
acting on their behalf has the right to obtain a copy of the written conclusion. The Administrator, or
designee, will validate the completion of the process in a timely manner upon receipt of the completed
Grievance Report .
Event ID:
Facility ID:
105045
If continuation sheet
Page 3 of 3