F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, staff interviews, document review, and facility policy and procedure review, the facility failed to
maintain the physical environment in a safe, functional, sanitary and comfortable environment in 16 resident
rooms (#201, #208, #209, #210, #214, #219, #302, #304, #305, #307, #308, #309, #310, #313, #315, and
#321) affecting 40 out of 117 residents in the facility, as well as an industrial size fan running in the hallway
on the second floor with dirt and dust stuck to it, and a wheelchair in disrepair with food particles in the
hallway on the third-floor. These concerns could negatively impact residents' enjoyment of their
environment as well as their safety.
The findings include:
A tour of the facility conducted on 05/08/2025 at 10:15 am revealed the following observations.
1. room [ROOM NUMBER] had black biological growth under the toilet rim.
2. room [ROOM NUMBER] had a dark stain inside the toilet bowl.
3. room [ROOM NUMBER] had a black biological film on the rails around glass of the window. There was a
dead cock roach on the floor near bathroom. The floor mat was dirty and torn next to the B-bed. The vent in
the bathroom had a buildup of dust on it. The ceiling above the door appeared to have bubbled up paint
from water damage and white biological growth on the paint. Two dead cockroaches were stuck to the wall
in the bathroom. There was a large brown stain on the bathroom wall near the sink. There was dirt and
debris on the floor. The threshold of the door into the room from the hallway was missing, leaving exposed
screws.
4. room [ROOM NUMBER] had dark stains inside the toilet bowl. The floor around the base of the toilet
were stained and the grout around the base of the toilet was dark black.
5. room [ROOM NUMBER] had stains on the cabinets The drawers to the cabinets did not close properly.
There were brown stains on the wall. A cock roach was on the wall above the bathroom door. The toilet
bowl had stains inside. There was a large brown stain on the wall in the bathroom. There was a hole in the
wall around the plumbing under the bathroom sink. There were two dead roaches on the walls in the
bathroom. There was a used urinal on the floor next to the toilet.
6. room [ROOM NUMBER] had black grout around the base of the toilet and the floors in the bathroom had
dirt and stains.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
105138
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Jacksonville Rehabilitation and Nursing
5377 Moncrief Road
Jacksonville, FL 32209
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
An industrial size fan was observed running in the hallway on the second floor. The fan had dirt and dust
stuck to it.
7. room [ROOM NUMBER] had two dirty wash bins on the floor in the bathroom. There were used briefs in
the garbage can in the bathroom.
Residents Affected - Some
8. room [ROOM NUMBER] had full garbage cans. There was cereal on the floor under the B-bed.
9. room [ROOM NUMBER] had brown-colored scratches on the toilet seat.
10. room [ROOM NUMBER] had wall damage in the bathroom. The toilet bowl was stained and the floor in
the bathroom was stained and dirty.
11. room [ROOM NUMBER] had a dirty wash bin on the floor next to the toilet with a disposable plastic
drinking cup in it. There was black biological growth on the underside of the toilet rim. The garbage in the
bathroom was full. There was hole in the wall under the sink around the plumbing.
12. room [ROOM NUMBER] had broken floor tiles under the B-bed. The cabinet drawers did not close
properly. There was a hole in the ceiling tile. There was dust on the vent in the bathroom. The floor mats
were dirty.
13. room [ROOM NUMBER] had a hole in the wall under the bathroom sink around the plumbing.
14. room [ROOM NUMBER] had a live cock roach in the bathroom. This was confirmed by the third floor
Unit Manager at 12:04 PM.
15. room [ROOM NUMBER] had a floor board missing.
16. room [ROOM NUMBER] had a dirty wash bin on the floor in the bathroom with a dead cockroach inside
it. There was wall damage behind the toilet.
A wheelchair stored in the hallway near room [ROOM NUMBER] had food particles on the seat and the
wheels were damaged. This was verified by the third floor Unit Manager at 12:10 PM.
(Photographic evidence obtained)
During a second general environment tour on 05/08/2025 at 3:30 PM, all of the above issues were
reviewed with the Director of Housekeeping and Administrator. The Director of Housekeeping verified that
wash bins should be stored in a plastic bag in the individual residents' restrooms. The administrator stated
that the toilets can be replaced if they cannot get the stains out and the holes near the plumbing can be
patched immediately. They both confirmed that most of the concerns were problems that the facility should
and could have corrected and the facility staff should be making sure are addressed daily.
Review of the facility's documentation for maintenance work orders from 11/01/2024 through 05/08/2025
revealed no work orders were placed for the above-mentioned physical environment concerns identified.
Review of the facility policy and procedure titled, Daily Housekeeping revealed: I. Purpose - Daily
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105138
If continuation sheet
Page 2 of 3
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Jacksonville Rehabilitation and Nursing
5377 Moncrief Road
Jacksonville, FL 32209
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
cleaning of resident rooms help to provide a sanitary environment. IV Procedure - 1. Empty and sanitize all
trash receptacles. 3. Wipe the windowsill with damp rag and mild cleaning solution. Use scouring pad for
any stubborn spots. 4. Clean windows, and any glass surfaces with glass cleaner solution. 7. Mop or dust
mop the floor. Be sure to get all areas surrounding and underneath the furniture. Collect debris and remove
in a dust pan. 8. Mop floor. C Restroom Cleaning. I. Purpose - Daily cleaning of the rest rooms helps to
provide a sanitary environment, prevents odors, control infectious material, and prolong the useful life of
equipment, paint and floor finishes.
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105138
If continuation sheet
Page 3 of 3