F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review, the facility failed to ensure the Physician and Resident Representative were
notified of a change in condition in a timely manner for one resident (#1) of two residents sampled.
Findings included:
Review of the admission Record for Resident #1 revealed she was admitted to the facility on [DATE]. A
review of the contact information showed the resident had a responsible party designated as the POA
(Power of Attorney) and Emergency Contact #1.
Review of the medical record evaluations tab for Resident #1 revealed there were no assessments, change
in condition forms or SBAR (Situation Background Assessment and Recommendations during the time of
Resident #1's injury on 07/25/24 and 07/26/24. An SBAR dated 07/27/24 was documented revealing a skin
evaluation showed the resident had blisters.
On 08/20/24 at 10:24 a.m., a telephone interview was conducted with the facility's Medical Director (MD).
He said, I went and saw the resident the day after the incident. I saw she had bruising on her inner thighs
that looked linear. I heard she had spilled coffee on herself the day before. I did not hear of it that day. At the
time of the assessment, she was sitting in her wheelchair. I saw what looked like an old burn, and the
blisters had already deflated. They had been trying to catheterize her as she was having trouble urinating. I
saw a linear bruising which at first, I thought was from the irritation during the catheterization. They did not
call me when the burn happened. They called me to tell me she was not eating and to follow -up on some
labs I had ordered due to the voiding. The MD stated at the time the incident happened, they did not tell
him. He stated he was notified the next day around 10 a.m. and when he came in that afternoon, he saw
the resident in person and ordered treatment for her. The MD said, Of course they should have notified me
at the time of the incident. We could have initiated treatment right away. The MD stated he continued to see
the resident probably 6-7 times until her bruising had healed.
On 08/20/24 at 10:52 a.m., a telephone interview was conducted with Resident #1's Responsible Party
(RP). The RP stated she did not know the resident had suffered coffee burns. She said, No one called me
about her being burned with coffee. This is the first time I am hearing about it. She stated some time [at the]
end of July, she had received a call from a nurse who reported two blisters that could have been from
friction. She said, No one mentioned what caused the blisters. The RP stated the resident was not a big
person. The friction story did not make any sense to her. She stated the resident's memory comes and
goes and she could not count on her to report if she had suffered burns or if she was in pain.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
105159
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105159
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenbriar Healthcare Rehabilitation and Nursing C
210 21st Ave W
Bradenton, FL 34205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 08/20/24 at 11:16 a.m., an interview was conducted with Staff F, LPN, the nurse assigned to Resident
#1. She stated on 07/25/24 at approximately 5:00 p.m., her supervisor, the Assistant Director of Nursing
(ADON), had notified her the resident had burned herself with coffee. She said, It was at the end of my
shift. The ADON had stated she would notify the physician and family. Staff F confirmed she did not contact
the physician or the family herself. She stated the ADON was supposed to do it. She confirmed during her
shift she did not initiate any care related to the burn incident. Staff F, LPN confirmed she did not assess the
resident herself and she did not document anything in the resident's record. She said, I thought my
supervisor was supposed to do it. I did not know that no one called the doctor. We all missed it. I am sorry.
On 08/19/24 at 2:58 p.m., an interview was conducted with the Nursing Home Administrator (NHA) and the
Director of Nursing (DON). The NHA stated on 07/25/24 around 10:00 a.m., the resident was served coffee
during activities which she spilled on herself. The NHA stated according to an internal document, the
physician was notified the resident had suffered a coffee burn. She read the document and stated, CNA
stated resident was drinking coffee in the activities room when accidentally she spilled her coffee on her
lap. The NHA stated she did not speak to the nurse about why there were no treatment orders initiated at
the time of the incident. She confirmed there were no clinical notes in the resident's record. The NHA said,
She did not complete the paperwork. Both the NHA and DON confirmed there was no documentation of
skin assessments, orders to treat, Change in Condition (CIC) or progress notes on 07/25/24 when the
resident suffered burns from coffee. The DON said, I have reviewed the resident's EMR (Electronic Medical
Record), you are right, I don't see anything. The DON stated she was not present when the incident
occurred. She said, I cannot speak to this incident. I was not here but, I have reviewed the record just like
you. I do not see any notes or orders. The DON stated she would have expected staff to ask the resident if
she was in pain and to check the skin immediately to see if she had burns.
Review of an undated facility policy titled, Changes in Resident's Condition or Status showed the facility
shall promptly notify the resident his or her attending physician and representative of changes in the
residence medical/mental condition and/or status (e.g., changes in level of care .).
1. The nurse will notify the residents attending physician or physician or call when there has been a(an):
Accident or incident involving the resident
Discovery of injuries of an unknown source
Significant change in the residence physical/emotional/mental condition. Need to alter the residence
medical treatment significantly.
Specific instruction to notify the physician of changes in the resident's condition.
2. A significant change of condition is a major decline or improvement in the resident status that:
Will not normally resolve itself without intervention by staff or by implementing standard disease related
clinical interventions.
Requires interdisciplinary review and/are revision to the care plan.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105159
If continuation sheet
Page 2 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105159
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenbriar Healthcare Rehabilitation and Nursing C
210 21st Ave W
Bradenton, FL 34205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
3. Prior to notifying the physician or healthcare provider, the nurse will make detailed observations and
gather relevant and pertinent information for the provider, including (for example) information prompted by
the Interact SBAR (Situation, Background, Assessment and Recommendation) communication form.
4. Unless otherwise instructed by the resident a nurse will notify the residents representative when
Residents Affected - Few
The resident is involved in any accident or incident that results in any injuries .
There is a significant change in the resident's physical mental or psychosocial status.
8. The nurse will record in the resident's medical record information relative to changes in the resident's
medical/mental condition or status.
Nurses must complete the change of condition evaluation in the [electronic medical record] for any changes
of condition. Notify the physician, responsible party or emergency contact of the residents change of
condition, and document the notification in the change of condition evaluation form in the [electronic
medical record].
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105159
If continuation sheet
Page 3 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105159
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenbriar Healthcare Rehabilitation and Nursing C
210 21st Ave W
Bradenton, FL 34205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, record review, and policy review, the facility failed to ensure one (#1) of four
residents sampled were free from burn hazards during activities coffee social hour.
Findings included:
Review of the Resident admission Record dated 08/19/24, showed Resident #1 was originally admitted to
the facility on [DATE] and readmitted on [DATE]. The resident was admitted with diagnoses that included but
not limited to Dementia unspecified severity, without behavioral disturbance, weakness, need for assistance
with personal care, cognitive communication deficit, muscle weakness, and encephalopathy.
Review of a quarterly MDS (Minimum Data Set) dated 06/03/24, section C showed Resident #1 had a Brief
Interview for Mental Status (BIMS) score of 06 which indicated severe cognitive impairment. Section GG
showed the resident required moderate assistance for eating, meaning the helper did less than half the
effort.
Review of a care plan initiated 07/09/20, showed an Activities of Daily Living (ADL) focus for ADL self-care
performance deficit related to ADL needs. Participation varied due to Dementia, limited mobility and
weakness. Interventions included staff to offer and assist with meals.
A second focus showed Resident #1 had impaired cognitive function or impaired thought processes related
to dementia, impaired decision-making, long-term memory loss, and short-term memory loss. Interventions
included to cue, reorient, and supervise as needed.
Review of a document titled, Occupational Therapy (OT) Evaluation and Plan of treatment dated 08/01/24,
showed Resident #1 was referred to OT for services. Reason for Referral: Patient is a [AGE] year-old
female Long Term Care (LTC) resident within facility is referred to skilled occupational therapy services for
update functional review with recent history of hot liquid injury. Patient presents at prior level of ADL and
positioning function, recent downgrade to puree foods. Residents continues to demonstrate fluctuations in
self-care levels 2/2. Patient changes in cognitive function and confusion with advancement of dementia,
requiring frequent maximum are self-feeding. Patient provided eval assessment only to update self-care
and self-feeding assistant requirements. Patient able to demonstrate ability to drink cold liquids from a cup
with a straw but unable to demonstrate ability to cognitively execute self-feeding for bringing foods to mouth
using fork and or spoon requiring mode/Max cell feeding assist. Patient recommended for use of Thermos
sip cup with lid and handle for drinking of warm liquids with staff assistance patient not recommended for
drinking of hot liquids 2/2 patient level of cognitive decline with safety awareness and fine gross motor
coordination deficits.
On 08/19/24 at 10:45 a.m., an observation and interview was conducted with Resident #1. She was
observed in the activities room. The resident was appropriately dressed. Resident #1 was not interviewable.
She did not respond to any questions or greetings.
On 08/20/24 at 10:52 a.m., a telephone interview was conducted with Resident #1's Responsible Party
(RP). The RP stated she did not know the resident had suffered coffee burns. She said, No one called me
about her being burned with coffee. This is the first time I am hearing about it. She stated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105159
If continuation sheet
Page 4 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105159
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenbriar Healthcare Rehabilitation and Nursing C
210 21st Ave W
Bradenton, FL 34205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
some time at the end of July, she had received a call from a nurse who reported two blisters that could have
been from friction. She said, No one mentioned what caused the blisters. The RP stated the resident was
not a big person. The friction story did not make any sense to her. She stated the resident's memory comes
and goes and she could not count on her to report if she had suffered burns or if she was in pain.
Residents Affected - Few
On 08/20/24 at 11:54 a.m., a telephone interview was conducted with Staff A, Certified Nursing Assistant
(CNA) who was working with Resident #1 in the activities room. She stated she was familiar with the
resident and worked with her before. She stated the resident had declined and required extensive
assistance. She stated on 07/25/24, she had roughly eight residents in the activities room. She stated
Resident #1 asked for coffee. She stated they had a [brand name of coffee machine] in the activities room.
She was assisting the Activities Director (AD) who told her to make coffee. She said, I brewed the coffee,
put creamer and sugar and handed it to [Resident #1]. She stated the resident had right side weakness and
could barely move her right hand. She said, the resident was facing the TV at first, after I served her the
coffee, I turned her around to face the sitting bar area. I poured the coffee into a [Brand name] cup. I said it
is hot. She did not touch the coffee at first, I was sitting there charting, then I heard something spill, I looked
over and saw the cup on the floor. She had some on herself. A little bit on the sweater and on pants. She
did not yell or cream. She said 'Oooh!' She did not say she was in pain. I asked did you spill coffee on
yourself? She did not answer. I got the napkins and started to clean her up. [Staff C, CNA] came to the
room, and she went to get real towels. She helped to clean her up. Staff A stated it was approximately 15 20 minutes before lunch. She stated she told the resident's aide (Staff B, CNA) she had spilled coffee on
herself. She stated the resident went to the dining room right after the incident and she was not changed
immediately. Staff A stated they would normally serve coffee in [Brand name] cups during activities social
hour. She confirmed it was not in a mug, it did not have a lid, and it did not have handles. Staff A said, No
one said that I needed to check the coffee temperature before serving. Staff A said, I did not notify the
nurse. I figured the assigned Aide would go get the nurse. She stated the assigned Aide (Staff B) wheeled
her to the dining room. Staff A stated after lunch she saw the resident in her bed and a nurse was in the
room. She said, I assumed she was aware. I did not know it was for other reasons. Staff A stated she had
notified Staff D, Licensed Practical Nurse (LPN)/ MDS. She stated Staff D had walked in to the activities
room to tell her to push fluids for Resident #1. Staff A said, I said Okay , she just spilled coffee on herself.
She stated she did not know what Staff D, LPN did with that information as the nurse did not say anything.
Staff A said, Looking back, I should have gone to tell the assigned nurse myself.
On 08/20/24 at 11:54 a.m., an interview was conducted with Staff C, CNA. She stated she was not
assigned to Resident #1. She was taking another resident to activities at approximately 10:30 a.m. when
she noticed the resident had dropped her coffee. She said, I heard her making sounds. She is not loud, she
does not speak up. I saw she had [spilled] her coffee on herself. I went and got towels from the resident's
room and saw the CNA who was assigned [Staff B,CNA] in her room, making the bed. I told the CNA she
had spilled coffee. We both walked back to the activities room and found Staff A trying to clean what she
could with the napkins. I helped finish wiping down the area. I left and went back to my assigned area. I did
not notify anyone other than the CNA who was assigned. Staff C said, It is an expectation that I should
report, I assumed Staff A and Staff B would let the nurse know. In hindsight, it was a mistake. Once they
asked, I was surprised. The next day I told them she was burned with coffee.
On 08/20/24 at 12:32 p.m., an interview was conducted with Staff B, CNA (Assigned to Resident #1 on
7/25/24). She worked 7:00 a.m. to 7:00 p.m. on 07/25/24. She said, I was not in the activities room
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105159
If continuation sheet
Page 5 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105159
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenbriar Healthcare Rehabilitation and Nursing C
210 21st Ave W
Bradenton, FL 34205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
when she dropped the cup. I was in her room making her bed. [Staff C, CNA] came and got a towel and
said the resident had [spilled] coffee on herself. I was in the room with another resident at the time and I
could not leave right away. When I was done, I found they had cleaned her up. They wiped the coffee off
her. When I got ready to lay her down after lunch, around 12:30 p.m. I put her to bed and noticed some
bruises on her thigh, it was not bubbled yet. I thought it was from her brief. It was not there when I showered
her earlier. When I went to check her later around 5:30 p.m., I saw she had blistered on her left thigh. I did
not tell the Assistant Director of Nursing (ADON). It flipped (sic) my mind when I saw the blisters. I said to
myself, she had burnt herself. I told her nurse [Staff F, LPN]. Staff B stated Resident #1 would not
remember if she had spilled coffee on herself or not. Staff B stated she would not tell if she was in pain.
Staff B said, She expresses with her face. She did not have any facial expressions. Staff B stated she did
not report the burn incident to the nurse because she assumed the people that were in there should have
told the nurse.
On 08/19/24 at 9:59 a.m., an interview was conducted with the ADON/Unit Manager. She stated Resident
#1 was alert, spoke very little and made her needs known through eye contact. Every now and then you
could get her to speak. The ADON/UM, stated on 07/25/24, Resident #1 spilled coffee on herself during
activities. The coffee was brewed in the activities room. She stated she was not sure they checked the
temperatures. The ADON stated at approximately 12:00 p.m., herself and Staff D, LPN had gone into the
resident's room to catheterize her. She said, At that time, we had noted what appeared to be old areas of
irritation to her skin, we did not know about the burn incident. She had some irritation near her groin. Later
that day, roughly 3 hours later, the CNA, [Staff B] came and said the resident had blistered areas. She said
she did not know where the blisters came from. The ADON stated she notified Staff E, LPN who was
assigned to the resident. She stated she thought Staff E had assessed the resident, called the doctor and
put treatment in place. She said, I did not become aware of the burn incident until later in the day, sometime
after 5 p.m. I notified the assigned nurse, Staff E. The ADON confirmed she did not assess the resident or
call the doctor. She stated the assigned nurse should have. She stated she assessed Resident #1 the
following morning and observed a blistered area to her left upper thigh area and one on the right inner
middle thigh, lower than the brief area. She said, the resident did not express any pain. I called the doctor
and received orders. The doctor came in later in the afternoon.
On 08/19/24 at 2:43 p.m., a follow-up interview was conducted with the ADON. She said, I became aware
of blisters at approximately 5 p.m. Staff B, CNA spoke to me. I went to the nurse and told her the CNA had
notified me that the resident had blisters. I told her to do a CIC (Change in Condition), call the doctor and
notify the family. I can't confirm if it was done or not. I did not ask. I did not follow up. She completed the risk
form which does not prompt you to do any other documentation. The ADON confirmed Staff F did not
document in the medical record. The ADON said, I did not call the doctor the day of the incident. I expected
the nurse who was assigned to the resident to do it. I don't know why she did not. Yes, I am her supervisor. I
did not review the record to see what she did. The resident did not receive any treatment that day. I don't
know why there is no documentation.
On 08/19/24 at 12:52 p.m., a telephone interview was conducted with Staff F, LPN assigned to Resident #1
on 07/25/24. She said, I was told by [Staff B, CNA] around maybe 6:45 p.m. She said the resident spilled
coffee on herself. I asked her when. She said it happened earlier in the day. I asked why she did not tell me
she said she forgot. I went to look at her [Resident #1]. She had two blisters in her thighs. She had one on
her left side, a little bit under the groin area. The following day she had one on the right side too. I told [the
ADON]. She was assessed by the ADON. The ADON called the doctor and made the notes. Staff F stated
Staff B had reported the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105159
If continuation sheet
Page 6 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105159
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenbriar Healthcare Rehabilitation and Nursing C
210 21st Ave W
Bradenton, FL 34205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
resident was in the activities room and they were having coffee when she spilled it on herself. Staff F stated
she would have expected the CNAs to notify her if the resident had any incident. She stated she could not
remember if she had documented in the resident's record. Staff F stated Resident #1 expressed pain
through facial grimacing. She stated the resident did not normally talk but spoke only sometimes.
Residents Affected - Few
On 08/20/24 at 11:16 a.m., a second in-person interview was conducted with Staff F, LPN, the nurse
assigned to Resident #1. She stated on 07/25/24 at approximately 5 p.m., her supervisor, the ADON had
notified her the resident had burned herself with coffee. She said, It was at the end of my shift. The ADON
had stated she would notify the physician and family. Staff F confirmed she did not contact the physician or
the family herself. She stated the ADON was supposed to do it. She confirmed during her shift she did not
initiate any care related to the burn incident. Staff F, LPN confirmed she did not assess the resident herself
and she did not document anything in the resident's record. She said, I thought my supervisor was
supposed to do it. I did not know that no one called the doctor. We all missed it. I am sorry.
On 08/20/24 at 10:24 a.m., a telephone interview was conducted with the facility's Medical Director (MD).
He said, I went and saw the resident the day after the incident. I saw she had bruising on her inner thighs
that looked linear. I heard she had spilled coffee on herself the day before. I did not hear of it that day. At the
time of the assessment, she was sitting in her wheelchair. I saw what looked like an old burn, and the
blisters had already deflated. They had been trying to catheterize her as she was having trouble urinating. I
saw a linear bruising which at first, I thought was from the irritation during the catheterization. They did not
call me when the burn happened. They called me to tell me she was not eating and to follow up on some
labs I had ordered due to the voiding. The MD stated at the time the incident happened, they did not tell
him. He stated he was notified the next day around 10 a.m. and when he came in that afternoon, he saw
the resident in person and ordered treatment for her. The MD said, Of course they should have notified me
at the time of the incident. We could have initiated treatment right away. The MD stated he continued to see
the resident probably 6-7 times until her bruising had healed.
On 08/19/24 at 2:39 p.m. an interview was conducted with Staff D, LPN/MDS. She stated she became
aware of the burn incident in the evening. She denied having been notified by the CNA earlier. She
confirmed she went to the activities room earlier in the day approximately 10:30 a.m. when she observed
Resident #1 sitting in her wheelchair. She said, She had some dampness on her clothes to the side of her
left leg, I touched it, and it was moist, like her clothes had touched something wet. I knew she had just
come out of the shower. I did not see any appearance of coffee spilled on the floor or on the resident. The
CNA was over at the table charting. Staff D stated she saw the skin irritation around 12:30 p.m. when they
were trying to catheterize the resident. She stated she thought it was caused by her brief or something. She
stated she did not investigate the irritation. She said, the CNA applied barrier cream.
On 08/19/24 at 2:58 p.m., an interview was conducted with the Nursing Home Administrator (NHA) and the
Director of Nursing (DON). The NHA stated on 07/25/24 around 10 a.m. the resident was served coffee
during activities which she spilled coffee on herself. The NHA stated according to an internal document, the
physician was notified the resident had suffered a coffee burn. She read the document and stated, CNA
stated resident was drinking coffee in the activities room when accidentally she spilled her coffee on her
lap. The NHA stated she did not speak to the nurse about why there were no treatment orders initiated at
the time of the incident. She confirmed there were no clinical notes in the resident's record. The NHA said,
She did not complete the paperwork. Both the NHA and DON
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105159
If continuation sheet
Page 7 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105159
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenbriar Healthcare Rehabilitation and Nursing C
210 21st Ave W
Bradenton, FL 34205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
confirmed there was no documentation of skin assessments, orders to treat, change in condition (CIC) or
progress notes on 07/25/24 when the resident suffered burns from coffee. The DON said, I have reviewed
the resident's EMR (Electronic Medical Record), you are right, I don't see anything. The DON stated she
was not present when the incident occurred. She said, I cannot speak to this incident. I was not here but, I
have reviewed the record just like you. I do not see any notes or orders. The DON stated she would have
expected staff to ask the resident if she was in pain and to check the skin immediately to see if she had
burns.
Review of the July 2024 physician orders for Resident #1 showed treatment orders started 07/27/24 with an
end date 08/10/24. Treatment as follows: apply skin prep to left inner thigh fluid blisters every shift for
preventative skin care for 14 days.
The review showed treatment orders dated 07/26/24, discontinued 07/27/24 to cleanse closed blister to
upper left inner thigh, pat dry, apply skin prep and cover with dressing, change dressing daily AM and PM
every day shift.
The review confirmed there were no orders entered on 07/25/24 when Resident #1 suffered burns.
Review of the EMR evaluations tab for Resident #1 revealed there were no assessments, change in
condition forms or SBAR (Situation Background Assessment and Recommendations during the time of
Resident #1's injury on 07/25/24 and 07/26/24. An SBAR dated 07/27/24 was documented revealing a skin
evaluation showed the resident had blisters. There was no other information available.
Review of Resident #1's EMR showed there were no documented progress notes or skin assessments
related to the resident's burn or treatment plans from 07/25/24 at 10:30 a.m. to 07/26/24 at 4:38 p.m.
Review of a progress note dated 07/26/24 at 4:38 p.m. showed The MD assessed blisters to left inner thigh
and gave orders for treatment .
A physician note dated 07/27/24 at 02:13 p.m., marked [late entry, entered 07/29/24] showed There was a
reported spilling over coffee on her thigh, but the upper part of the thigh has no burn marks on it at all which
would be very unusual this may be friction from trying to insert a Foley or a scratch with movement. We are
monitoring there is no surrounding redness.
Review of an IDT (Interdisciplinary team) progress note dated 07/29/24 showed, Resident noted to have
fluid filled blisters to left upper thigh and right lower inner thigh and closed blistered area to left lower thigh.
Treatment in progress.
Review of the only skin and wound note dated 08/08/24, signed by the Nurse Practitioner showed, New
recommendations: Facility requests to assess patient's inner thigh s/p (status post) burn. Resolved blisters
noted. Recommend skin prep area daily to protect. No open wounds at this time of visit.
On 08/19/24 at 10:20 a.m., an interview was conducted with the Kitchen Manager (KM). The KM stated
they were not testing coffee temperatures. He stated the NHA informed him a resident was served coffee by
a staff member in the activities room. He stated every day at 10 a.m., they brewed a special pot for the
activities group. He said, I will add the activity coffee temperature check in the log. During the time of the
interview, a temperature of the coffee poured into serving carafe's was tested. It read 165°. He said,
The coffee is brewing at temperatures that are higher. A second temperature check of coffee brewed for the
activities group on 08/19/24 at 10:26 a.m. revealed a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105159
If continuation sheet
Page 8 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105159
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenbriar Healthcare Rehabilitation and Nursing C
210 21st Ave W
Bradenton, FL 34205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
temperature of 163.4°. He stated their plan was to add ice cubes until it was at the proper temperature
prior to serving.
Level of Harm - Actual harm
Residents Affected - Few
Review of a facility policy titled, Accidents and Incidents, revised July 2017 showed all accidents or
incidents involving residents, employees, visitors ,vendors etc., occurring on our premises shall be
investigated and reported to the administrator.
Policy interpretation and implementation.
1. The nurse supervisor/charge nurse/end or the department director or supervisor shall promptly initiate a
document investigation of the accident or incident.
2. The following data is applicable shall be included on the report of incident/accident form:
The date and time the accident or incident took place.
The nature of the injury/illness.
The circumstances surrounding the accident or incident.
Where the accident or incident took place.
The name(s) of witnesses and their accounts of the accident or incident.
The injured person's account of the accident or incident.
The time the injured person's attending physician was notified, as well as the time the physician responded
and his or her instructions.
The date/time the injured person's family was notified and by whom.
The condition of the injured person, including his/her vital signs.
The disposition of the injured.
Any corrective action taken.
Follow up information.
Other pertinent data as necessary or required.
The signature and title of the person completing the report.
5. The nurse supervisor/charge nurse and or the department director or supervisor shall complete a report
of incident/accident form and submit the original to the director of nursing services within 24 hours of the
incident or accident.
6. The director of nursing shall insure that the administrator receives a copy of the report of incident
accident form for each occurrence.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105159
If continuation sheet
Page 9 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105159
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenbriar Healthcare Rehabilitation and Nursing C
210 21st Ave W
Bradenton, FL 34205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
7. Incident/accident reports will be reviewed by the safety committee for trends related to accident or safety
hazards in the facility and to analyze any individual resident vulnerabilities.
Level of Harm - Actual harm
Residents Affected - Few
Review of a facility policy titled, Meal Distribution - Hot Beverage Considerations, dated October 2022
showed, it is the center policy that hot beverages will be served at proper temperatures to allow for resident
palatability as well as safety. Older adults have delayed response time, skin sensitivity, and pre-existing
health conditions that can cause damage to skin if heart beverages come in contact with skin.
Action steps
1. The dining service director will ensure the coffee temperatures from the coffee machine do not exceed
155°.
2. The dining service director will ensure that coffee temperatures of hot beverages will arrive for service at
a temperature range of 140-155°F.
3. (c). This staff will be provided with a probe thermometer and alcohol wipes to sanitize the thermometer
staff who take the temperature will have adequate training on the proper sanitizing and use of a probe
thermometer.
(d). If the temperature exceeds 140° the beverage shall remain under the direction of the person
reheating until the beverage is within the 120 to 140 degrees temperature range.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105159
If continuation sheet
Page 10 of 10