F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
Based on interview and record review, the facility failed to honor the resident's choice of food for one
(Resident #109) out of three residents investigated for food. This deficient practice has the potential to limit
the residents' right to make personal dietary choices. The facility had a census of 136 residents at the time
of this survey.
Findings included:
During an interview on 06/26/23 at 10:36 AM, Resident #109 stated, I don't like the food. I used to get
boiled eggs, but now they changed it to scrambled eggs. I don't like scrambled eggs; I preferred boiled egg.
I never eat scrambled or fried eggs. They can see that I never eat their eggs.
During an interview on 06/28/23 at 09:18 AM with Staff B, a CNA (Certified Nursing Assistant), regarding
resident's food choices, Staff B stated, as CNAs, they don't really know about the residents' diet. They only
go and set up the food for the residents; however, the residents always have options when they give them
the food. They can call the kitchen or let them know if they don't like the food, so they can bring something
else. Staff B further stated, she knew Resident #109 sometimes requests for other food. She stated, she
had seen they sent her boiled eggs and sometimes scrambled eggs, muffin, flat bread, jelly and other
choices of food before. Also, they always give Resident #109 a lot of food, so she can choose what she
wants.
On 06/28/23 at 02:06 PM, during a follow up interview with Resident #109, the resident stated, They gave
me scrambled eggs this morning. I didn't eat it. I didn't tell them this morning, but I told them before. They
still bring it to me.
During an interview with Staff C, Licensed Practical Nurse (LPN), on 06/28/23 at 02:12 PM regarding
Resident #109's food choices, Staff C stated, the only food she knew that Resident #109 doesn't like is
cereal with dry raisins. Staff C stated, she didn't know about Resident #109's egg preferences. Staff C
further stated, if a resident doesn't like a food, the resident would tell a CNA or a nurse, then the CNA or
the nurse would call the Dietitian to come and talk to the resident to change the resident's food preference.
On 06/28/23 at 02:19 PM, the Dietary Director stated, For food preferences, we make notes in the system. I
don't know the food preference for breakfast for Resident #109. My Dietitian spoke to her.
On 06/28/23 at 02:27 PM while interviewing the Dietitian inside Resident #109's room regarding food
preferences, Resident #109 stated, I spoke to her (Dietitian) about the eggs. That time, I told her that I
wanted salt. Since then, I've been getting fried or scrambled eggs. They used to give me
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
105172
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105172
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/29/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Fountain Manor Health & Rehabilitation Center
390 NE 135th St
North Miami, FL 33161
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
boiled eggs before, but after I talked to her, I've only been receiving fried or scrambled eggs. I don't eat
them. It's a waste. I never tell them I want scrambled or fried eggs. I only asked to send me some salt with
the egg.
On 06/28/23 at 02:28 PM, the Dietitian stated, I think it was a miscommunication. Yes, I spoke to her, and
she told me about the salt. I thought she told me she did not want the boiled eggs anymore; that's right her
preference is fried or scrambled eggs right now.
Review of Resident #109's Care Plan dated 02/23/2023 regarding food preferences revealed, Provide
nutritional supplements as ordered; offer snacks and/or supplements as ordered; offer alternatives if the
main meal is disliked; update food preferences PRN (Pro Re Nata meaning as necessary); provide diet as
physician ordered.
Review of Resident #109's food preference labeled Cart 5 revealed:
Breakfast: General regular, coffee, grits or cold cereal - no raisin, eggs - fried or scrambled, salt.
Dislike: Oatmeal mexin casserole
Lunch: General regular, coffee
Dislike: Oatmeal mexin casserole
Dinner: General regular, coffee
Dislike: Oatmeal mexin casserole
On 06/28/23 at 03:48 PM, the Dietary Director brought a new food preference menu with Resident #109's
name written on top. She stated, Resident #109's food preference has been updated. From now, she will
receive boiled eggs instead of fried eggs. Here is the change.
Review of Resident #109's food preference Cart 5 revealed, fried or scrambled eggs on the menu were
replaced by 2 hard-boiled eggs.
Review of the facility's resident food preferences policy, titled, Food preference interpretation and statement
revealed:
Individual food preferences will be assessed upon and communicated to the interdisciplinary team.
Modifications to diet will only be ordered with the resident's food and eating preferences in the care plan.
1. Upon the resident's admission (or within twenty-four (24) hours after his/her admission) the Dietitian or
nursing staff will identify a resident's food preferences.
2. When possible, staff will interview the resident directly to determine current food preferences based on
history and life patterns related to food and mealtimes.
3. Nursing staff will document the resident's food and eating preferences in the care plan.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105172
If continuation sheet
Page 2 of 3
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105172
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/29/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Fountain Manor Health & Rehabilitation Center
390 NE 135th St
North Miami, FL 33161
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
11. The facility's quality assessment and performance improvement (QAPI) committee will periodically
review issues related to food preferences and meals to try to identify more widespread concerns about
meal offerings, food preparation, etc.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105172
If continuation sheet
Page 3 of 3