Health inspection·December 18, 2025

F 0699 Provide care or services that was trauma informed and/or culturally competent. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to implement a care plan for residents with a diagnosis of Post Traumatic Stress Disorder (PTSD) for 2 of 2 sampled residents (Resident #4 and #91).The findings included: Residents Affected - Few A review of the facility's Behavioral Health Services policy, last reviewed on 09/02/25, documented the facility will provide behavioral health care and services that create an environment that promotes emotional and psychosocial well-being, meets each resident's needs, and includes individualized approaches to care. Under procedure it was documented to complete the nursing assessment and social services assessment upon admission/readmission, quarterly, and as needed with changing condition. Through this assessment the facility should identify residents to ensure an accurate diagnosis of a mental disorder or psychosocial adjustment difficulty, or PTSD was made by a qualified professional. Initiate behavior monitoring, behavior management care plan, and kardex as indicated by assessment findings, use of psychoactive medications, resident/responsible party conversations, and observations. The social worker is primarily responsible for initiation of the behavior management care plan. 1. Record review revealed Resident #4 was admitted to the facility on [DATE] with diagnoses that included PTSD. A comprehensive assessment dated [DATE] documented the resident had moderate cognitive impairment, was independent for activities of daily, and had a primary medical condition of PTSD. A review of Resident #4's care plan did not address the resident's diagnosis of PTSD, including the cause and triggers the resident may exhibit. An interview was conducted with the Social Service Director (SSD) on 12/17/25 at 12:00 PM. The SSD acknowledged the findings. 2) Record review revealed Resident #91 was admitted to the facility on [DATE]. Further review of the record revealed that Resident #91's diagnosis included in part, Chronic Obstructive Pulmonary Disease (COPD), Bipolar Disorder and Post Traumatic Stress Disorder (PTSD). A review of Resident #91's care plan did not address the resident's diagnosis of PTSD, including the cause and triggers the resident may exhibit. An interview was conducted with the Social Service Director (SSD) on 12/17/25 at 3:40 PM. The SSD acknowledged the findgs. Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 105268 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105268 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/18/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Lakeside Health Center 2501 N Australian Avenue West Palm Beach, FL 33407 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)