Skip to main content

Inspection visit

Health inspection

PARKVIEW REHABILITATION CENTER AT WINTER PARKCMS #1053071 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to implement nutrition / hydration care plans that included physician orders for thickened liquids for 3 of 4 residents reviewed for dietary services, out of a total sample of 4 residents, (#4, #6, and #8). Findings: On 9/07/23 at 10:17 AM, [NAME] D stated residents' meal trays were prepared according to pre-printed diet slips that reflected the type of diet, required food texture, and consistency of fluids. She explained the kitchen stocked large, pre-mixed containers of mildly thickened water (nectar consistency) and moderately thickened water (honey consistency) from which kitchen staff dispensed the correct fluid into cups at mealtimes. [NAME] D stated if residents needed fluids between meals, nursing staff on the units would have to check diet orders in the computer to ensure they provided the right consistency. She stated nursing staff could come to the kitchen for pitchers of honey and/or nectar thickened water and keep them in the nourishment room refrigerators. [NAME] D selected diet slips for three residents who required thickened liquids for review, residents #4, #6, and #8. 1. Review of resident #8's medical record revealed he was admitted to the facility on [DATE], and most recently readmitted on [DATE]. His diagnoses included end-stage kidney disease with dependence on dialysis, type 2 diabetes, and schizoaffective disorder. The Minimum Data Set (MDS) Discharge-Return Anticipated assessment with assessment reference date (ARD) of 8/09/23 revealed resident #8 had short term memory problems and moderately impaired cognitive skills for daily decision making. He required supervision with eating and had a therapeutic diet. Resident #8's medical record included a care plan for risk for decreased nutritional status and dehydration, initiated on 7/07/23. The interventions included provide a controlled carbohydrate diet, encourage fluids, and monitor oral intake. Review of the Order Summary Report revealed a physician order dated 9/05/23 for a regular diet, regular texture, and mildly thick consistency fluids. On 9/07/23 at 10:30 AM, there was a white Styrofoam cup labeled with resident #8's room and bed number on his tray table. The 100 Unit Manager (UM) confirmed the cup was filled with regular water. On 9/07/23 at 10:50 AM, Certified Nursing Assistant (CNA) C confirmed resident #8 was on her assignment but she was not aware he required thickened water. She stated she usually asked the nurse if (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 105307 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105307 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/08/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Parkview Rehabilitation Center at Winter Park 2075 Loch Lomond Drive Winter Park, FL 32792 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some she had questions about residents' care needs. CNA C verbalized the importance of providing fluids of the correct consistency. She said, I know they might choke. On 9/07/23 at 1:05 PM, the 100 UM stated all staff should check care plans at the start of every shift as physician orders and nursing interventions could change. She validated it was important for staff to know what type of care their residents needed. The 100 UM stated to her knowledge, the kitchen sent thickened water to the units. She explained the night shift staff who filled resident #8's water cup early that morning should have obtained thickened water from the nourishment room. 2. Review of the medical record revealed resident #4 was admitted to the facility on [DATE]. Her diagnoses included cerebrovascular disease, dementia, generalized muscle weakness, and severe protein calorie malnutrition. The MDS Quarterly assessment with ARD of 7/09/23 revealed resident #4 had severely impaired cognitive skills for daily decision-making. She required extensive assistance from one person for eating, and had a mechanically altered diet-require change in texture of food or liquids (e.g., pureed texture, thickened liquids). Resident #4 had a care plan for risk for decreased nutritional status and dehydration initiated on 3/31/22. The goal was for the resident to tolerate her diet as ordered. The interventions were assist with meals as needed, provide diet as ordered, encourage oral fluids, and monitor oral intake. The care plan was revised on 3/04/23 to reflect thickened liquids as ordered. Review of resident #4's medical record revealed an Order Summary Report with a physician order dated 1/10/23 for meals with pureed texture and fluids of moderately thick consistency. A Nutrition Quarterly assessment dated [DATE] indicated resident #4 continued to experience difficulty swallowing and still required a pureed diet texture and fluids of moderately thick consistency. On 9/07/23 at 10:35 AM, resident #4 was in bed and there was no water on her tray table or bedside table. Registered Nurse (RN) A confirmed the resident did not have water at bedside and offered to get a cup of water from the nourishment room. She returned with a white Styrofoam cup and straw, stated it was regular water and ice, placed the straw in resident #4's mouth, and encouraged her to sip. RN A was prompted to pause and check the resident's diet order. On 9/07/23 at 10:43 AM, RN A checked the electronic medical record and validated resident #4 had a physician order for moderately thickened water. 3. Review of the medical record revealed resident #6 was admitted to the facility on [DATE] with diagnoses including dysphagia or difficulty swallowing, Alzheimer's Disease, and Chronic Obstructive Pulmonary Disease. The MDS Significant Change in Status assessment with ARD of 8/18/23 revealed resident #6 had severely impaired cognitive skills. He required supervision with assistance of one person for eating, and had a mechanically altered diet. Resident #6's care plan for risk for decreased nutritional status and dehydration was initiated on 4/13/22. The goal was the resident would tolerate his diet as ordered. The interventions included assist with meals as needed, provide diet as ordered, encourage oral fluids, and monitor for signs and (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105307 If continuation sheet Page 2 of 3 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105307 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/08/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Parkview Rehabilitation Center at Winter Park 2075 Loch Lomond Drive Winter Park, FL 32792 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656 symptoms of dehydration. Level of Harm - Minimal harm or potential for actual harm Review of the Order Summary Report revealed resident #6 had physician orders dated 10/13/22 for a regular diet and fluids of mildly thick consistency, and 6/20/23 for Speech Therapy three times weekly for four weeks to address management of dysphagia. Residents Affected - Some Review of a Speech Therapy Evaluation and Plan of Treatment dated 6/20/23 revealed resident #6 had mild to moderate dysphagia characterized by coughing during intake of thin liquids. The document read, [Patient] deficits impact airway protection and risk for aspiration pneumonia. The resident's Speech Therapy Discharge summary dated [DATE] read, .continues with significant swallowing impairment impacting safety for tolerating thin liquids. He presents with decreased safety awareness. The recommendation on discharge was for resident #6 to remain on mechanical soft food texture with mildly thickened liquids to reduce his risk for aspiration. On 9/07/23 at 10:40 AM, RN A confirmed resident #6 should definitely have thickened liquids at bedside as she was certain he had difficulty swallowing. She checked the white Styrofoam cup on his tray table that was labeled with the resident's room and bed number. RN A removed the lid and stated it was regular water, not thickened water. On 9/07/23 at 10:43 AM, RN A checked the resident's electronic medical record and verified there was an order for mildly thickened liquids. On 9/07/23 at 10:48 AM, during observation of the 200 unit's nourishment room with RN A, there were no containers of thickened water noted in the refrigerator. There was one dry, unlabeled, empty pitcher on the counter. On 9/07/23 at 11:12 AM, the Rehab Program Manager was informed of concerns regarding residents #4, #6, and #8 who required thickened liquids, but instead were provided regular thin liquids by staff. He explained the correct consistency of fluids was important as there was the potential for respiratory complications related to aspiration and pneumonia. The Rehab Program Manager explained his expectation was nursing staff would follow therapy recommendations and physician orders to ensure residents' safety during consumption of food and fluids. On 9/07/23 at 12:25 PM, the Director of Nursing (DON) acknowledged it was concerning that three of three residents who represented both units were offered thin liquids, rather than thickened liquids as ordered. The DON stated her expectation was nursing staff would follow all physician orders, including diet orders, to meet the needs of the ten residents in the facility who required thickened liquids. She validated the correct consistency was important in decreasing aspiration risk for residents who had difficulty swallowing. The DON said, We don't want to cause harm. She stated she was not sure whether dietary staff delivered thickened water to the units or nurses retrieved pitchers from the kitchen. The facility's policy and procedure for Hydration Evaluation & Approaches revised on 2/19/11, indicated staff would observe care delivery to determine if the interventions identified in the care plan have been implemented. The document revealed staff would verify the correct type of fluid was provided to a resident with dysphagia. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105307 If continuation sheet Page 3 of 3

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0656GeneralS&S Epotential for harm

    F656 - Comprehensive Care Plans

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

FAQ · About this visit

Common questions about this visit

What happened during the September 8, 2023 survey of PARKVIEW REHABILITATION CENTER AT WINTER PARK?

This was a inspection survey of PARKVIEW REHABILITATION CENTER AT WINTER PARK on September 8, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at PARKVIEW REHABILITATION CENTER AT WINTER PARK on September 8, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be ..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.