Skip to main content

Inspection visit

Inspection

SANTA ROSA CENTER FOR REHABILITATION AND HEALINGCMS #1053286 citations on this visit
6 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 6 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0656 Level of Harm - Minimal harm or potential for actual harm Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Based on observation, interviews, and record reviews, the facility failed to implement the comprehensive plan of care for 2 of 2 residents reviewed for care plans. (Residents #4 and #74) Residents Affected - Few The findings include: A review of Resident #4's plan of care related to nutritional problems revealed the intervention: Sip cup with meals, Assist with meals. A review of the record for Nutrition Screening & Data Collection for Skilled Nursing Facilities, dated 07/20/2020 and signed by the Certified Dietary Manager and the Registered Dietician, revealed documentation under Nutrition Summary recommending sip cup with lid ordered as adaptive equipment. A review of Occupational Therapy (OT) Notes revealed an encounter from 2/2/23 stating, feeding retraining on snack food for pleasure foods with monitored or moderate assistance for utensils and cup handling. Follow-up documentation on 03/07/23 revealed, that upon discharge from therapy services, Resident #4's eating improved to supervision or touching assistance. Mealtime observations of Resident #4 noted no assistive or adaptive cups being used. On 04/20/23 at 11:50 am, interviews were conducted with Staff G CNA, Staff H CNA, Staff I CNA, and Staff J LPN. They were asked about the intervention of an assistive or adaptive cup in Resident #4's plan of care. All denied that this intervention is being implemented and agreed that, based upon documentation, adaptive cups should be in use. A review of resident #74's plan of care for Risk for Complications Related to Diagnoses revealed the intervention: Monitor for and document any edema. Notify MD. On 04/19/23 at 9:40 am, an observation was made of Staff K, RN assessing Resident #74 in which 3+ pitting edema was noted to bilateral lower extremities. When Staff K RN was asked how she would proceed with care or notification to provider after assessment findings, Employee K RN stated, Nothing, I mean I'll keep watching her. When Staff K RN was asked directly if she would report the new findings and reports of edema by the resident to the doctor or provider, Staff K RN stated, No and proceeded to walk away from the conversation. On 04/19/2023 at 5:10 pm, an interview was conducted with the Director of Nursing (DON). When asked about the concerns with the intervention in Resident #74's plan of care, she reported that her expectation is the doctor should be notified and the assessment should be documented. The DON agreed (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 105328 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105328 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/20/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Santa Rosa Center for Rehabilitation and Healing 5386 Broad St Milton, FL 32570 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656 with surveyor findings. Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105328 If continuation sheet Page 2 of 4 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105328 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/20/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Santa Rosa Center for Rehabilitation and Healing 5386 Broad St Milton, FL 32570 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to provide appropriate services, equipment, and assistance to a resident admitted with limited range of motion (ROM) for 1 of 1 persons reviewed for mobility. (Resident #29) The findings were: On 04/17/2023 at 2:51 pm, an observation was made of Resident #29 with contracture to left hand and wrist. An interview was conducted with Resident #29 which verified the contracture was present since being admitted into the facility. Resident #29 stated no therapy assessment, treatment, or splinting for this diagnosis has been performed since admission. Resident #29 stated he requested therapy services to the physician. A review of Resident #29's record reveals the resident was admitted into the facility on [DATE] with a diagnosis of Left Wrist Contracture, Left Hand Contracture, and Hemiplegia/Hemiparesis following Cerebral Infarction affecting left non-dominant side. On 04/19/2023 at 11:00 am, an interview was conducted with the Rehabiliation Director. She was asked to review all evaluations and notes from physical therapy (PT), occupational therapy (OT) and restorative therapy. She confirmed no documentation existed of recent restorative therapy. She also confirmed PT & OT assessments and evaluations did not address residents limited ROM to left hand/wrist contracture. A review of the resident's active orders reveals an order placed on 03/27/2023 for Restorative Nursing Program- LE active ROM exercise in seated of laying-marching/knee binds, straight leg raises, ankle pumps. Ambulate with hemi-walker 30 feet x2 CGA-stand on left side, 3 x per week for 6 weeks. A review of the hard chart orders reveal a physician's interim/telephone order for Restorative Eval for Services dated 03/23/2023. On 04/19/2023 at 10:30 am, a review of the residents Treatment Administration Record (TAR) for the month of April shows no documentation of restorative nursing services. On 04/20/2023 at 12:15 pm, an interview was conducted with the Director of Nursing in which the Policy for Restorative Nursing Program was reviewed. She was asked about the physician orders, lack of documentation in the TAR, and the restorative nurse's ability for assessing someone with a contracture. She confirmed that treatment should be provided for a resident with these diagnoses to prevent a decline in ROM/mobility. She was unable to find proper documentation that the order was carried out prior to being notified of this surveyor's concerns by management on 04/19/2023 and agreed with the surveyor's findings. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105328 If continuation sheet Page 3 of 4 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105328 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/20/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Santa Rosa Center for Rehabilitation and Healing 5386 Broad St Milton, FL 32570 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0712 Ensure that the resident and his/her doctor meet face-to-face at all required visits. Level of Harm - Minimal harm or potential for actual harm Based on interview and clinical record review, the facility failed ensure the residents received a physician's visit every 60 days for 1 of 25 residents reviewed. (Resident #70) Residents Affected - Few The findings include: A record review of Resident #70 on 4/19/23 noted that that resident had not received a visit from a physician since 10/26/22. In an interview with the Director of Nursing (DON) on 04/19/23 at 04:06 PM, the DON was asked if Resident #70 had received a physician's visit between November 2022 and present. The DON could not find any documented provider visits. It appeared that Resident #70 was mistakenly discharged from the computer documentation system the providers utilize. The DON validated that there had been no documented physician visits since 10/26/22. The DON stated she spoke with the lead provider at the practice, and he showed Resident #70 as discharged in his system. The DON stated there was some sort of glitch in the computer system they are trying to figure out. The DON stated that they believe that when the nurse practitioner discontinued her service with the patient when Resident #70 was enrolled in hospice, it also inadvertently deleted out of the lead provider's system. Based on their evaluation of Resident #70, the resident did not miss any medications or have any significant change in her status during this time period. On 04/20/23 10:06 AM, a policy that outlines the required frequency of visits from the provider was requested. The DON stated they did not have a policy; they just follow the regulation. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105328 If continuation sheet Page 4 of 4

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

6 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0371GeneralS&S Dpotential for harm

    Have properly sized and located compartments to protect residents from smoke.

  • 0916GeneralS&S Dpotential for harm

    F916 - Have a floor at or above grade level

    Have a battery powered remote alarm panel in a location accessible by operating personnel.

  • 0656GeneralS&S Dpotential for harm

    F656 - Comprehensive Care Plans

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • 0688GeneralS&S Dpotential for harm

    F688 - Mobility

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

  • 0758GeneralS&S Epotential for harm

    F758 - Medication Errors

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

  • 0712GeneralS&S Dpotential for harm

    F712 - Frequency of physician visits

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

FAQ · About this visit

Common questions about this visit

What happened during the April 20, 2023 survey of SANTA ROSA CENTER FOR REHABILITATION AND HEALING?

This was a inspection survey of SANTA ROSA CENTER FOR REHABILITATION AND HEALING on April 20, 2023. The surveyor cited 6 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at SANTA ROSA CENTER FOR REHABILITATION AND HEALING on April 20, 2023?

Yes, 6 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Have properly sized and located compartments to protect residents from smoke."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.