F 0656
Level of Harm - Minimal harm
or potential for actual harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on observation, interviews, and record reviews, the facility failed to implement the comprehensive
plan of care for 2 of 2 residents reviewed for care plans. (Residents #4 and #74)
Residents Affected - Few
The findings include:
A review of Resident #4's plan of care related to nutritional problems revealed the intervention: Sip cup with
meals, Assist with meals.
A review of the record for Nutrition Screening & Data Collection for Skilled Nursing Facilities, dated
07/20/2020 and signed by the Certified Dietary Manager and the Registered Dietician, revealed
documentation under Nutrition Summary recommending sip cup with lid ordered as adaptive equipment.
A review of Occupational Therapy (OT) Notes revealed an encounter from 2/2/23 stating, feeding retraining
on snack food for pleasure foods with monitored or moderate assistance for utensils and cup handling.
Follow-up documentation on 03/07/23 revealed, that upon discharge from therapy services, Resident #4's
eating improved to supervision or touching assistance.
Mealtime observations of Resident #4 noted no assistive or adaptive cups being used.
On 04/20/23 at 11:50 am, interviews were conducted with Staff G CNA, Staff H CNA, Staff I CNA, and Staff
J LPN. They were asked about the intervention of an assistive or adaptive cup in Resident #4's plan of care.
All denied that this intervention is being implemented and agreed that, based upon documentation,
adaptive cups should be in use.
A review of resident #74's plan of care for Risk for Complications Related to Diagnoses revealed the
intervention: Monitor for and document any edema. Notify MD.
On 04/19/23 at 9:40 am, an observation was made of Staff K, RN assessing Resident #74 in which 3+
pitting edema was noted to bilateral lower extremities. When Staff K RN was asked how she would proceed
with care or notification to provider after assessment findings, Employee K RN stated, Nothing, I mean I'll
keep watching her. When Staff K RN was asked directly if she would report the new findings and reports of
edema by the resident to the doctor or provider, Staff K RN stated, No and proceeded to walk away from
the conversation.
On 04/19/2023 at 5:10 pm, an interview was conducted with the Director of Nursing (DON). When asked
about the concerns with the intervention in Resident #74's plan of care, she reported that her expectation is
the doctor should be notified and the assessment should be documented. The DON agreed
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
105328
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105328
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Santa Rosa Center for Rehabilitation and Healing
5386 Broad St
Milton, FL 32570
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
with surveyor findings.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105328
If continuation sheet
Page 2 of 4
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105328
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Santa Rosa Center for Rehabilitation and Healing
5386 Broad St
Milton, FL 32570
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record reviews, the facility failed to provide appropriate services, equipment,
and assistance to a resident admitted with limited range of motion (ROM) for 1 of 1 persons reviewed for
mobility. (Resident #29)
The findings were:
On 04/17/2023 at 2:51 pm, an observation was made of Resident #29 with contracture to left hand and
wrist. An interview was conducted with Resident #29 which verified the contracture was present since being
admitted into the facility. Resident #29 stated no therapy assessment, treatment, or splinting for this
diagnosis has been performed since admission. Resident #29 stated he requested therapy services to the
physician.
A review of Resident #29's record reveals the resident was admitted into the facility on [DATE] with a
diagnosis of Left Wrist Contracture, Left Hand Contracture, and Hemiplegia/Hemiparesis following Cerebral
Infarction affecting left non-dominant side.
On 04/19/2023 at 11:00 am, an interview was conducted with the Rehabiliation Director. She was asked to
review all evaluations and notes from physical therapy (PT), occupational therapy (OT) and restorative
therapy. She confirmed no documentation existed of recent restorative therapy. She also confirmed PT &
OT assessments and evaluations did not address residents limited ROM to left hand/wrist contracture.
A review of the resident's active orders reveals an order placed on 03/27/2023 for Restorative Nursing
Program- LE active ROM exercise in seated of laying-marching/knee binds, straight leg raises, ankle
pumps. Ambulate with hemi-walker 30 feet x2 CGA-stand on left side, 3 x per week for 6 weeks.
A review of the hard chart orders reveal a physician's interim/telephone order for Restorative Eval for
Services dated 03/23/2023.
On 04/19/2023 at 10:30 am, a review of the residents Treatment Administration Record (TAR) for the month
of April shows no documentation of restorative nursing services.
On 04/20/2023 at 12:15 pm, an interview was conducted with the Director of Nursing in which the Policy for
Restorative Nursing Program was reviewed. She was asked about the physician orders, lack of
documentation in the TAR, and the restorative nurse's ability for assessing someone with a contracture. She
confirmed that treatment should be provided for a resident with these diagnoses to prevent a decline in
ROM/mobility. She was unable to find proper documentation that the order was carried out prior to being
notified of this surveyor's concerns by management on 04/19/2023 and agreed with the surveyor's findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105328
If continuation sheet
Page 3 of 4
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105328
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Santa Rosa Center for Rehabilitation and Healing
5386 Broad St
Milton, FL 32570
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0712
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and clinical record review, the facility failed ensure the residents received a physician's
visit every 60 days for 1 of 25 residents reviewed. (Resident #70)
Residents Affected - Few
The findings include:
A record review of Resident #70 on 4/19/23 noted that that resident had not received a visit from a
physician since 10/26/22.
In an interview with the Director of Nursing (DON) on 04/19/23 at 04:06 PM, the DON was asked if
Resident #70 had received a physician's visit between November 2022 and present. The DON could not
find any documented provider visits. It appeared that Resident #70 was mistakenly discharged from the
computer documentation system the providers utilize. The DON validated that there had been no
documented physician visits since 10/26/22. The DON stated she spoke with the lead provider at the
practice, and he showed Resident #70 as discharged in his system. The DON stated there was some sort
of glitch in the computer system they are trying to figure out. The DON stated that they believe that when
the nurse practitioner discontinued her service with the patient when Resident #70 was enrolled in hospice,
it also inadvertently deleted out of the lead provider's system. Based on their evaluation of Resident #70,
the resident did not miss any medications or have any significant change in her status during this time
period.
On 04/20/23 10:06 AM, a policy that outlines the required frequency of visits from the provider was
requested. The DON stated they did not have a policy; they just follow the regulation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105328
If continuation sheet
Page 4 of 4