F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to implement care plans related to tube feedings
for two (Resident #4 and #29) of two residents reviewed for tube feeding of twenty five residents whose
care plans were reviewed as evidenced by failure to administer the tube feeding as ordered. There were
eighty one residents residing in the facility at the time of the survey.
The findings included:
1. Observation on 04/12/22 at 11:35 AM revealed Resident #4 in his room in bed. Observation revealed an
enteral feeding pump at the bedside. The pump was not infusing formula at the time of this observation.
There was a closed system bag of Glucerna 1.5 hanging. The label on the bag indicated the bag was hung
on 4/11/22 at 6:30 AM. There was approximately 400 ml remaining in the 1000 ml (milliliter) bag. The label
indicated the rate of infusion was 65ml (milliter) per hour.
Record review of the demographic face sheet revealed Resident #4 was admitted to the facility on [DATE]
with multiple diagnoses including Parkinson's Disease, Diabetes Mellitus, Protein Calorie Malnutrition,
Dysphasia, Gastro Esophageal Reflux Disease, Dementia, and Gastrostomy.
Review of the minimum data set (MDS) dated [DATE] revealed Resident #4 BIMS (brief interview for mental
status) score was 1 indicating a severe cognitive deficit. Section K Swallowing/Nutrition status was coded to
indicate Resident #4 had swallowing difficulty and received nutrition/hydration through a feeding tube.
Review of Resident #4's care plan dated 12/14/21 revealed: Feeding tube present. Resident at risk for
unintended weight loss /decline in parameters of nutrition. Interventions included provide tube feeding and
water flushes as ordered: Glucerna 1.5 @75 ml/hour x 20 hours, auto flush of 45 ml/hour x 20 hours. Extra
flushes as ordered.
Review of Resident #4's April 2022 physician order sheet (POS) revealed an order for Glucerna 1.5 @75
ml/hour x 20 hours (on at 2 PM, off at 10 am). Check for residual every shift. If residual is 100 ml or more
hold feeding for one hour, then recheck. If still 100 ml or more, call MD (Medical Doctor). G (Give) with 30
ml water before and after each med pass and 5 ml between each med.
Based on the observation 4/12/22 at 11:35 AM and review of the physician order, if the formula was hung
on 4/11/22 at 6:30 am, turned off from 10 am to 2 PM, then resumed from 2 PM on 4/11/22 through 10 AM
4/12/22 the total infusion for 23.5 hours at a rate of 75 ml/hour would have been 1762 ml. The observation
revealed approximately 600 ml had been administered during this time period.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
105331
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105331
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/15/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura Rehab and Nursing Center
1800 N E 168th Street
North Miami Beach, FL 33162
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
2. Observation on 4/12/22 at 10:55 AM revealed Resident #29 in his room in bed. Observation revealed an
enteral feeding pump at the bedside. The pump was not infusing formula at the time of this observation.
There was a closed system bag of Isosource 1.5 hanging. The label on the bag indicated the bag was hung
on 4/11/22 at 6:15 am. There was approximately 100 ml remaining in the 1000 ml bag. The label indicated
the rate of infusion was 70 ml/hour.
Residents Affected - Few
Record review of the demographic face sheet revealed Resident #29 was admitted to the facility on [DATE]
with multiple diagnoses including Cerebrovascular Accident, Emphysema, Diabetes Mellitus, Hypertension,
Dysphasia, Anemia, Depression, Anxiety, and Chronic Obstructive Pulmonary Disease.
Review of the minimum data set (MDS) dated [DATE] revealed Resident #29 BIMS (brief interview for
mental status) score was 3 indicating a severe cognitive deficit. Section K Swallowing/Nutrition status was
coded to indicate Resident #29 received nutrition/hydration through a feeding tube.
Review of Resident #29's care plan dated 12/14/21 revealed: Feeding tube present. Resident at risk for
unintended weight loss /decline in parameters of nutrition. Interventions included PEG (percutaneous
endoscopic gastrostomy) feeding and flushes as ordered.
Review Resident #29's April 2022 physician order sheet (POS) revealed an order for Isosource 1.5 @
70/ml/hour for 20 hours (off at 10 am and on at 2 PM), change bag every day, change irrigation set every
day, may hold tube feeding during resident care every shift, NPO (nothing by mouth).
Based on the observation 4/12/22 at 10:55 am and review of the physician order, if the formula was hung
on 4/11/22 at 6:15 am, turned off from 10 am to 2 PM, then resumed from 2 PM 4/11/22 through 10 AM
4/12/22 the total infusion for 23.75 hours at a rate of 70 ml/hour would have been 1662 ml. The observation
revealed approximately 900 ml had been administered during this time period.
Interview with the Director of Nursing (DON) on 4/15/22 at 11:32 AM revealed all enteral feeding bags are
changed at least every 24 hours or more frequently if they are going to be empty based on prescription.
Some residents get more than 1000 ml per day. After 24 hours the bags are changed even if formula
remains in the bag. We use a closed system for all residents. When the nurse hangs the formula they put
the residents name, date and hang time on the label. The rate is also placed on the label. The staff does not
initial the bag. The nurses are responsible for the tube feedings. If a C N A (Certified Nursing Assistant)
needs to provide care they call the nurse to turn off the pump. Resident # 4 feeding order is to run @75
ml/hour for 20 hours per day. Our protocol allows the feeding to be turned off during care, maybe 15
minutes or so to change the patient, maybe longer if a resident needs to be showered. Related to the
observation you made on 4/12/22 with Resident # 4 's feeding bag dated 4/11/22, because of the higher
rate of feeding he would need more than 1000 ml in a 24 hours period so there should not have been
anything left in the formula bag. The calculations do not compute if the bag was hung on 4/11/22. This also
applies to Resident #29. Due to the high rate of infusion, he would need more than 1000 ml in a 24 hour
period. The discrepancy may be partially related to the feeding being turned off for the provision of care.
The nurse clears the bag each time the bag is cleared but the nurses do not document the total amount
infused. There is no record of intake over a 24 hour period per our policy.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105331
If continuation sheet
Page 2 of 7
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105331
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/15/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura Rehab and Nursing Center
1800 N E 168th Street
North Miami Beach, FL 33162
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and
provide appropriate care for a resident with a feeding tube.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure enteral feedings were administered as
ordered for two (Resident #4 and #29) of two residents reviewed for tube feeding of eights residents
receiving nutrition and hydration via a tube feeding of eighty one residents residing in the facility at the time
of the survey.
The findings included:
1. Observation on 04/12/22 at 11:35 AM revealed Resident #4 in his room in bed. Observation revealed an
enteral feeding pump at the bedside. The pump was not infusing formula at the time of this observation.
There was a closed system bag of Glucerna 1.5 hanging. The label on the bag indicated the bag was hung
on 4/11/22 at 6:30 AM. There was approximately 400 ml remaining in the 1000 ml (milliliter) bag. The label
indicated the rate of infusion was 65/ml per hour.
Record review of the demographic face sheet revealed Resident #4 was admitted to the facility on [DATE]
with multiple diagnoses including Parkinson's Disease, Diabetes Mellitus, Protein Calorie Malnutrition,
Dysphasia, Gastro Esophageal Reflux Disease, Dementia, and Gastrostomy.
Review of the minimum data set (MDS) dated [DATE] revealed Resident #4 BIMS (brief interview for mental
status) score was 1 indicating a severe cognitive deficit. Section K Swallowing/Nutrition status was coded to
indicate Resident #4 had swallowing difficulty and received nutrition/hydration through a feeding tube.
Review of Resident #4's care plan dated 12/14/21 revealed: Feeding tube present. Resident at risk for
unintended weight loss /decline in parameters of nutrition. Interventions included provide tube feeding and
water flushes as ordered: Glucerna 1.5 @75 ml/hour x 20 hours, auto flush of 45 ml/hour x 20 hours . Extra
flushes as ordered.
Review Resident #4's April 2022 physician order sheet (POS) revealed an order for Glucerna 1.5 @75
ml/hour x 20 hours (on at 2 PM, off at 10 am). Check for residual every shift. If residual is 100 ml or more
hold feeding for one hour, then recheck. If still 100 ml or more, call MD. G (Give) with 30 ml water before
and after each med pass and 5 ml between each med.
Based on the observation 4/12/22 at 11:35 AM and review of the physician order, if the formula was hung
on 4/11/22 at 6:30 am, turned off from 10 am to 2 PM, then resumed from 2 PM 4/11/22 through 10 AM
4/12/22 the total infusion for 23.5 hours at a rate of 75 ml/hour would have been 1762 ml. The observation
revealed approximately 600 ml had been administered during this time period.
2. Observation on 4/12/22 at 10:55 AM revealed Resident #29 in his room in bed. Observation revealed an
enteral feeding pump at the bedside. The pump was not infusing formula at the time of this observation.
There was a closed system bag of Isosource 1.5 hanging. The label on the bag indicated the bag was hung
on 4/11/22 at 6:15 am. There was approximately 100 ml remaining in the 1000 ml bag. The label indicated
the rate of infusion was 70 ml/hour.
Record review of the demographic face sheet revealed Resident #29 was admitted to the facility on [DATE]
with multiple diagnoses including Cerebrovascular Accident, Emphysema, Diabetes Mellitus,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105331
If continuation sheet
Page 3 of 7
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105331
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/15/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura Rehab and Nursing Center
1800 N E 168th Street
North Miami Beach, FL 33162
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Hypertension, Dysphasia, Anemia, Depression, Anxiety, and Chronic Obstructive Pulmonary Disease.
Level of Harm - Minimal harm
or potential for actual harm
Review of the minimum data set (MDS) dated [DATE] revealed Resident #29 BIMS (brief interview for
mental status) score was 3 indicating a severe cognitive deficit. Section K Swallowing/Nutrition status was
coded to indicate Resident #29 received nutrition/hydration through a feeding tube.
Residents Affected - Few
Review of Resident #29's care plan dated 12/14/21 revealed: Feeding tube present. Resident at risk for
unintended weight loss /decline in parameters of nutrition. Interventions included PEG (percutaneous
endoscopic gastrostomy) feeding and flushes as ordered.
Review Resident #29's April 2022 physician order sheet (POS) revealed an order for Isosource 1.5 @
70/ml/hour for 20 hours (off at 10 am and on at 2 PM), change bag every day, change irrigation set every
day, may hold tube feeding during resident care every shift, NPO (nothing by mouth).
Based on the observation 4/12/22 at 10:55 am and review of the physician order, if the formula was hung
on 4/11/22 at 6:15 am, turned off from 10 am to 2 PM, then resumed from 2 PM 4/11/22 through 10 AM
4/12/22 the total infusion for 23.75 hours at a rate of 70 ml/hour would have been 1662 ml. The observation
revealed approximately 900 ml had been administered during this time period.
Interview with the Registered Dietitian (staff A) on 4/14/22 at 3:12 PM revealed all of the enteral feeding
formula bags are changed daily on the 11-7 shift. The nurse clears the pump when the formula bag is
changed. I make rounds and check to see if the feeding/flushes are at the correct rate and infusing as
ordered. I check weekly to ensure the orders are being followed and the pump is functional. I report any
identified concerns to the nurse and the DON (Director of Nursing). I have not identified any concerns.
Interview with a Licensed Practical Nurse (staff B) on 4/14/22 at 3:18 PM revealed all of the enteral feeding
formula bags are changed every 24 hours, typically on the 11-7 shift, but they can be changed on any shift.
This will depend on the physician ordered rate. Even if a resident has a lower rate and the entire 1000 ml of
formula has not infused in 24 hours, we discard any remaining formula, clear the pump and hang a new
bag. We compare the amount infused against what the physician orders to ensure the order is followed. We
check the rate and amount, but we do not document the total intake when we clear the pump and hang the
new bag.
Interview with the Consultant Dietitian (staff C) on 4/15/22 at 12:45 PM revealed the dietitian's role is to
assess the residents nutritional needs and make recommendation for the enteral feeding order including
the formula, rate and flush. In addition we monitor weights, labs, feeding tolerance and make
recommendations for changes as indicated. We monitor nutritional outcomes. We also make rounds and
check to ensure the feeding is delivered as ordered and the pump is functional.
Interview with the Director of Nursing (DON) on 4/15/22 at 11:32 AM revealed all enteral feeding bags are
changed at least every 24 hours or more frequently if they are going to be empty based on prescription.
Some residents get more than 1000 ml per day. After 24 hours the bags are changed even if formula
remains in the bag. We use a closed system for all residents. When the nurse hangs the formula they put
the residents name, date and hang time on the label. The rate is also placed on the label. The staff does not
initial the bag. The nurses are responsible for the tube feedings. If a C N A (Certified Nursing Assistant)
needs to provide care they call the nurse to turn off the pump. Resident # 4 feeding order is to run @75
ml/hour for 20 hours per day. Our protocol allows the feeding to be turned off during care, maybe 15
minutes or so to change the patient, maybe longer if a resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105331
If continuation sheet
Page 4 of 7
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105331
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/15/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura Rehab and Nursing Center
1800 N E 168th Street
North Miami Beach, FL 33162
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
needs to be showered. Related to the observation you made on 4/12/22 with Resident # 4 's feeding bag
dated 4/11/22, because of the higher rate of feeding he would need more than 1000 ml in a 24 hours period
so there should not have been anything left in the formula bag. The calculations do not compute if the bag
was hung on 4/11/22. This also applies to Resident #29. Due to the high rate of infusion, he would need
more than 1000 ml in a 24 hour period. The discrepancy may be partially related to the feeding being
turned off for provision of care. The nurse clears the bag each time the bag is cleared but the nurses do not
document the total amount infused. There is no record of intake over a 24 hour period per our policy.
Review of the facility policy titled Enteral Nutrition revised November 2018 revealed the policy does not
address monitoring intake over a 23 hour period and does not address the frequency the formula is
changed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105331
If continuation sheet
Page 5 of 7
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105331
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/15/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura Rehab and Nursing Center
1800 N E 168th Street
North Miami Beach, FL 33162
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility 1.) failed to ensure the medical record was complete and accurate
for one (Resident #4) related to advance directives and 2.) failed to ensure the medical record was readily
assessable for review by the state agency for one (Resident #430) of twenty five residents whose medical
records were reviewed. There were eighty one residents residing in the facility at the time of the survey.
The findings included:
1.) Record review revealed Resident #4 was admitted to the facility on [DATE]. Review of the electronic
health record for Resident #4 revealed a Health Care Proxy Designation and Acceptance Letter dated
10/14/21 indicated his wife was his health care proxy. Review of the Advanced Directives Acknowledgement
form signed by the resident representative on 10/14/21 section Check the advance Directive Executed or
Wish to Execute items checked included living will, DNR (do not resuscitate), Health Care Surrogate/Proxy
(medical and financial), guardian (medical and financial). Review of the physician orders indicated Resident
# 4 's code status was full code.
Interview with the Director of Social Services on 4/14/22 at 12:32 PM revealed the advance directive forms
are provided by admissions in the admission packet. My responsibility is to check to make sure we have all
the documents from the hospital or family. I would also contact the health care surrogate or medical proxy if
the resident is not able to make decisions. Resident # 4's health care proxy is his wife. She signed the
Health Care Proxy Designation Form on 12/12/21. She also signed the Advanced Directive
Acknowledgement Form provided at admission. The IDT (interdisciplinary team) including myself spoke to
Resident #4 wife and she never expressed that she wanted him to have a DNR order. Usually the
admission packet is reviewed with the resident / representative but often they want to take it home and fill
out the forms. Maybe his wife checked the DNR box by mistake but, I am sure based on IDT discussions
that she wants a full code status.
Interview with the Nursing Home Administrator (NHA) on 4/14/2022 at 12:45 PM revealed the advance
directive acknowledge form is part of the admission packet. If a resident or representative wishes to execute
advance directive including a DNR, the facility will follow up to assist in formulating the desired advance
directive. If a resident / representative requests to have a DNR order, we would contact the physician. In the
case of Resident # 4, his wife is the health care proxy and she is very involved in his care. The team meets
with her frequently and she does not want her husband to have a DNR. Sometimes the family member
takes the admission packet forms home and she must have checked the DNR section by mistake. The
facility does check these forms for accuracy to assist with formulating advance directive. This form is not
accurate and we will contact her to correct the document.
The NHA provided a corrected Advance Directive Acknowledgement form 4/14/22 at approximately 1:30
PM. The NHA stated the resident's wife was in the facility visiting and she competed a new
acknowledgment form which indicates she does not want a DNR order executed for Resident # 4 .
Review of the Advanced Directives Acknowledgement form signed by the resident representative (wife) on
4/14/22 section Check the advance Directive Executed or Wish to Execute items checked included Heath
care Surrogate/Proxy only. The DNR, Guardian and living will boxes were not selected on the revised form.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105331
If continuation sheet
Page 6 of 7
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105331
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/15/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura Rehab and Nursing Center
1800 N E 168th Street
North Miami Beach, FL 33162
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
2.) Record review revealed Resident #430 was admitted to the facility on [DATE], transferred to the hospital
on 2/20/20, readmitted [DATE] and discharged [DATE].
Review of the electronic health record (E H R) system revealed Resident #430's medical record was not
accessible.
Residents Affected - Few
Interview with the Director of Nursing (DON) on 4/14/22 at 3:36 PM revealed the facility transitioned from
one E H R system to another and this may have been when Resident #430 resided in the facility. There was
a period of time during the transition that the medicals records were on paper.
Interview with the Nursing Home Administrator (NHA) on 4/14/22 at 3:50 PM revealed the paper medical
record for this resident is no longer stored in the facility, it has been sent to a storage unit. It usually takes at
least two days to get the record once requested. I can submit a request today but I do not think we can
obtain the record by the end of the survey.
Interview with the Regional RAI (Resident Assessment Instrument) Consultant on 4/15/22 at 12:45 PM
revealed the facility previously used a different system for maintaining clinical records. The facility switched
to a new system May of 2020. The old system was in use through September 2019. During the transition
we had access to the previous system for two months. The transition to the new system was not until May
of 2020 so from September 2019 to May 2020 the clinical records were paper. We maintain medical records
in the facility for the current year and the year prior so we would have 2020 and 2021 on site. The records
prior to this date are sent out for storage. The NHA contacted the storage company to request the closed
record for Resident # 430 yesterday but it takes 48 hours to obtain the record.
Review of the policy and procedure titled Retention of Medical Records revised 2020 revealed: Medical
records of discharged resident will be retained in the facility for a period of one year in the facility. Medical
records of discharged resident past the one year will be stored in a designated storage company. The
facility will keep records in the designated storage company for a total of seven years.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105331
If continuation sheet
Page 7 of 7