F 0563
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, review of the facility's policies and procedures, staff, resident, and family member
interview, the facility failed to ensure residents' right to receive visitors of his or her choosing at the time of
his or her choosing.
Residents Affected - Some
The findings included:
Review of the Centers for Medicare and Medicaid Services memorandum dated 3/10/21 for new guidance
for visitation in nursing homes during the COVID-19 Public Health Emergency (PHE), including the impact
of COVID-19 vaccination read, Responsible indoor visitation should be allowed at all times and for all
residents, regardless of vaccination status of the resident.
Review of facility policy for visitation, effective April 2021, stated, The facilities will not restrict visitation
without a reasonable clinical or safety cause.
Review of the facility letter signed by facility administrator dated 6/3/21, sent to residents and families as
communication regarding the facility's visitation policy read, . As a reminder, the facility is currently open for
general visitation during the following hours:
Monday, Tuesday, Thursday, Friday and Saturday from 7:00 a.m. to 3:00 p.m., and on Wednesdays from
7:00 a.m. to 7:00 p.m.
On 7/12/21 at 9:00 a.m., observation of the posting on the entrance door of the facility revealed the facility
was opened for visitations Mondays, Tuesdays, Thursdays, and Saturdays.
The same posting was observed on the door during random observations from 7/12/21 through 7/14/21.
On 7/14/21 at 12:00 p.m., in an interview the Activity Director confirmed the visitation hours were posted on
the door of the facility. The Activity Director said, They can visit Monday, Tuesday, Thursday, Friday, and
Saturday, 7:00 a.m. to 3:00 p.m., and Wednesday 7:00 a.m. to 7:00 p.m., for those who work. There is no
visitation on Sunday at the facility. The Activity Director said she did not know why there was no visitation on
Sundays.
On 7/14/21 at 12:15 p.m., in an interview Receptionist Staff C said she worked Monday through Thursday. I
used to work on Sundays, but they stopped that since they did not want overtime. Staff C said visitation was
not allowed on Sundays. She said, That is the day for resting so no, we do not have visitors on Sundays.
The visitation times are posted on the door of the facility.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
105342
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105342
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/15/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehab & Healthcare Center of Cape Coral
2629 Del Prado Blvd
Cape Coral, FL 33904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0563
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
On 7/14/21 at 1:40 p.m., in an interview Certified Nurse Assistant (CNA) Staff B said she screened visitors
on Fridays and Saturdays. CNA Staff B said, We don't have visitors on Sundays, unless someone is actively
dying or if it is a holiday, like Mother's Day that falls on a Sunday. They are still limited to 30-minute visits
unless actively dying.
On 7/14/21 at 3:27 p.m., in an interview the Director of Nursing (DON) confirmed the posted visitation hours
for facility and confirmed they did not permit Sunday visitation, except for compassionate care visitation.
On 7/14/21 at 3:45 p.m., in an interview Resident #6 said, My husband comes but I wish he could stay
longer. I would like visits on Sundays, too.
On 7/14/21 at 3:55 p.m., interviewed Resident #16 who said, I would rather have longer visit with my family.
They have to work, and I feel bad that they can't come on Sundays.
On 7/14/21 at 4:00 p.m., in an interview Resident #51 said, I wasn't aware that there was no visitation on
Sundays, and I don't think that is good. I am not happy about that since my grandniece is moving to the
area and my daughter lives here. It would be good for them to be able to come anytime on the weekend.
They both work during the week so Sundays should be open.
On 7/15/21 at 11:30 a.m., in an interview Resident #113's daughter said, They explained on admission that
only 1 person could visit once a day. I don't understand why they don't have visitation on Sundays. Families
should be allowed to visit whenever they want.
On 7/15/21 1:02 p.m., in an interview about visitation Licensed Practical Nurse (LPN) Staff A said, I don't
know why we don't have Sunday visitation. I asked in general once and was told that we don't have Sunday
visits because we do not have screeners and we can't keep going to the front to screen people.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105342
If continuation sheet
Page 2 of 7
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105342
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/15/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehab & Healthcare Center of Cape Coral
2629 Del Prado Blvd
Cape Coral, FL 33904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0661
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure necessary information is communicated to the resident, and receiving health care provider at the
time of a planned discharge.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, and interview, the facility failed to have documentation of a discharge summary including
recapitulation and post discharge plan of care to ensure a safe transition home for 3 (Resident #413, #164,
and #165) of 3 sampled discharged residents.
The findings included:
1. On 7/14/21 review of the clinical record revealed Resident #413 was admitted to the facility on [DATE]
with diagnoses including muscle wasting, gastrointestinal hemorrhage, history of fall with injury to the face,
dementia, and anemia. Review of the Minimum Data Set (MDS) admission assessment with an
assessment reference date of 5/30/21, revealed the resident required limited physical assistance of 1
person for transfer and ambulation.
Resident #413 received Physical and Occupational Therapy from 5/29/21 through 6/14/21. The Physical
Therapy Discharge summary dated [DATE], noted Resident #413's goals were not met. The explanation
was Pt [patient] and family's decision to go home and have home health care.
The physician's orders dated 6/14/21, noted to discharge the resident home and the patient requested no
home health care and no durable medical equipment. On 6/11/21 the nurse documented in a progress note
she spoke with the resident at length, who verbalized she was looking forward to discharging home on
Monday 6/14/21. She had progressed well in therapy. The note also noted the nurse spoke with the
resident's neighbor at length regarding the discharge process, medications, and the importance of following
up with primary care physician once she returned to the community. She also encouraged her to call back if
she had any more questions. The clinical record lacked documentation Resident #413 received a written
individualized, detailed discharge summary and instructions for safe transition home.
The clinical record lacked documentation of a concise summary of the resident's stay and course of
treatment in the facility.
On 7/14/21 at 1:00 p.m., in an interview the Director of Nursing and the Regional Nurse Consultant said
they could not locate a discharge summary or post discharge plan of care for the resident.
On 7/14/21 at 1:40 p.m., in a telephone interview Resident #413's neighbor said as far as discharge
paperwork she got nothing for her. She said she scheduled and took Resident #413 to a follow up doctor's
appointment in the community. She said the physician complained about the lack of information.
2. On 7/15/21 review of the clinical record revealed Resident #164 was admitted to the facility on [DATE]
and discharged home on 6/22/21. The Minimum Data Set (MDS) admission assessment, with an
assessment reference date of 5/31/21, noted diagnoses including heart failure, anxiety disorder, and
asthma. Resident #164 required extensive physical assistance of two persons for activities of daily living,
including transfer and bed mobility.
Further review of the progress notes revealed on 6/22/21 the nurse documented Resident #164 ambulated
for 3 minutes with oxygen off. The oxygen saturation was 73% after ambulation and increased to 94% with
oxygen on and sitting. The resident became short of breath with pulse of 116 without oxygen.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105342
If continuation sheet
Page 3 of 7
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105342
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/15/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehab & Healthcare Center of Cape Coral
2629 Del Prado Blvd
Cape Coral, FL 33904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0661
The resident recovered after several minutes with oxygen on, as ordered with oxygen saturation of 93%.
Level of Harm - Minimal harm
or potential for actual harm
The clinical record lacked documentation Resident #413 received a written, individualized, detailed
discharge summary and instructions for safe transition home, including a medication reconciliation.
Residents Affected - Some
The clinical record lacked documentation of a concise summary of the resident's stay and course of
treatment in the facility.
On 7/15/21 at 12:35 p.m., the Medical Record Custodian said she was unable to find a recapitulation of
stay, discharge summary, or post discharge plan of care for Resident #164.
3. On 7/15/21 review of the clinical record revealed Resident #165 was admitted to the facility on [DATE]
with diagnoses including alcohol dependency withdrawal, heart disease, disorder of the kidneys.
Review of the physician's orders revealed on 6/14/21 the physician ordered for the resident to be
discharged on 6/14/21 with home health care follow up.
The interdisciplinary resident/patient discharge instructions form signed by the Resident on 6/14/21 listed
the name and telephone number of a home health agency. The form noted a wheelchair to be delivered to
home.
Resident #165 also signed a copy of the order summary report, which included a list of all medications.
The clinical record lacked documentation of a recapitulation of stay and a post discharge plan of care for a
safe transition home.
On 7/15/21 at 12:35 p.m., in an interview the Medical Record Custodian verified the lack of documentation
of a recapitulation of stay and post discharge plan of care for Resident #165.
On 7/15/21 at 12:35 p.m., in an interview the Regional Nurse Manager Consultant verified the lack of
discharge planning documents. She said the process was for the Social Worker to open the discharge
summary on the computer for all the disciplines to fill out their part. Once completed, the Social Worker
closed the discharge summary. She said she was aware the discharge process was not complete.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105342
If continuation sheet
Page 4 of 7
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105342
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/15/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehab & Healthcare Center of Cape Coral
2629 Del Prado Blvd
Cape Coral, FL 33904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
Provide activities to meet all resident's needs.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to provide a meaningful, resident
centered activity program for 3 (Resident #88, #92 and #5) of 3 residents with cognitive impairment. The
lack of individualized activity program has the potential to not maintain a physical and psychological quality
of life.
Residents Affected - Some
The findings included:
Review of the facility policy 12.1.1 titled, Activities Program, dated November 2013 which said, . Scheduled
activities shall be planned to include recreational, social and educational opportunities, offering no less than
12 hours weekly of activities, 6 days each week.
The activities policy provided by the facility did not list specific activities for residents with cognitive decline.
1. Review of the admission Activity Assessment dated 6/29/21, showed Resident #88 required physical
assistance to and from activities. The assessment noted Resident #88 would prefer or benefit from sitting
outside, listening to music, watching movies and enjoyed sports and fishing.
The admission Minimum Data Set (MDS) assessment with a target date of 6/25/21 noted it was very
important for Resident #88 to do things with a group of people, go outside to get fresh air when the weather
is good and to be around animals such as pets.
On 7/12/21 at approximately 10:40 a.m., Resident #88 was observed lying in bed in a tee shirt and an adult
brief. The resident was not interviewable due to ongoing cognitive decline related to a history of a Cerebral
Vascular Accident. No activities were observed.
On 7/12/21 at approximately 2:30 p.m., Resident #88 was observed lying on his back with his head
elevated. No activities were observed.
On 7/13/21 at 11:15 a.m., Resident #88 was observed lying in bed on his back with the head of his bed
elevated. No activities were observed with staff or other residents.
On 7/13/21 at 3:00 p.m., Resident #88 was observed lying in bed on his back with his foot hanging off the
bed. No activities were observed with staff or other residents.
On 7/14/21 at 9:20 a.m., Resident #88 was observed lying in the bed on his back. No activities were
observed.
On 7/14/21 at 1:30 p.m., Resident #88 was observed lying in the bed. No activities were observed.
On 7/15/21 at 9:00 a.m., review of the Documentation Survey Report V2 under the title, Self-Directed
Activity, showed no documentation staff members provided activities with Resident #88 from 7/1/21 through
7/14/21.
On 7/15/21 at 9:20 a.m., in an interview the Activity Director said she did room visits with Resident #88,
provided television and music but did not have time to document her visits. She said family members visited
him once and she should have documented the visit as an activity. The Activity
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105342
If continuation sheet
Page 5 of 7
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105342
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/15/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehab & Healthcare Center of Cape Coral
2629 Del Prado Blvd
Cape Coral, FL 33904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Director said she had some puzzles, and she assisted some residents with dementia in playing but had no
special training in providing activities to residents with dementia or cognitive impairment.
On 7/15/2021 at 11:31 a.m., in an interview Resident #88's stepdaughter said when she visited, she always
found the resident in bed and had not seen him engaged in any activities. She said her father would like to
go outside and get fresh air. He enjoyed just sitting outside and watching activities going on around him.
On 7/15/2021 at 12:15 p.m., in an interview the Administrator stated she was aware of the lack of
documentation with providing resident's activities. She verified at the time, the lack of in-service training for
the Activities Director in providing on-going activities to residents with impaired cognition.
2. Review of the admission Activities Assessment completed on 6/28/21 showed Resident #92 enjoyed
attending group, sitting outside, watching television, word puzzles, listening to music, pet interaction and
crafts.
Review of the Documentation Survey Report V2 for the months of June and July of 2021, showed no
documentation that staff provided activities for Resident #92 while she was residing at the facility.
Review of the admission MDS with a target date of 6/18/21 noted Resident #92 scored a 10 on the Brief
Interview for Mental Status (BIMS), indicating moderately impaired cognition.
On 7/12/2021 at 12:57 p.m., in an interview Resident #92's son said when his mother resided at the facility,
he never saw her engaged in any activities when he visited. He said staff would get his mother up to a chair
once a day and put her back in the bed. He said he met with the previous Administrator and let her know
how unhappy he was with the care his mother was receiving.
On 7/15/21 at 10:00 a.m., in an interview the Activities Director said she remembered Resident #92 and
had provided one to one activity with her. She stated she had not documented this interaction and could not
provide any specifics about times or activities provided to the resident.
3. Review of the Quarterly Activities Assessment for Resident #5 dated 4/15/21 revealed documentation
Resident #5 requires physical assistance to and from activities, resident would benefit from large group, in
room and general activities, resident prefers sitting outside, watching TV, watching movies, listening to
music, pet interaction, crafts and painting.
The Quarterly MDS assessment with a target date of 3/27/21 noted Resident #5 had short term, long-term
memory problem and severely impaired cognitive skills for daily decision making.
On 7/14/21 at 3:30 p.m., observed Resident #5 in wheelchair, in the hallway near the nurses' station.
Resident #5 smiled and responded when surveyor greeted her.
On 7/15/21 at 10:24 a.m., interviewed Activity Director about Resident #5's activities program. The Activity
Director said, I do individualized activities and go around room to room. Resident #5 likes her baby doll, and
she likes to get snacks. I go and visit with her.
Review of the activities progress notes with the Activity Director noted 37 entries from 1/1/21 to 7/15/21
which included 30 notes about communicating with the Resident's daughter, five room visits,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105342
If continuation sheet
Page 6 of 7
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105342
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/15/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehab & Healthcare Center of Cape Coral
2629 Del Prado Blvd
Cape Coral, FL 33904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
one note for bingo and one note for church.
Level of Harm - Minimal harm
or potential for actual harm
The Activity Director said, I have gotten behind on charting. She confirmed there was no specific activity
program for residents with dementia or Alzheimer's disease.
Residents Affected - Some
On 7/15/21 at 12:30 p.m., in an interview the Director of Nursing (DON) reviewed Resident #5's
documentation for individual activity, group activities, and self-directed activities for the past thirty days. The
DON confirmed there had been no documentation for activities placed in the clinical record.
On 7/15/21 at 12:36 p.m., in an interview Certified Nursing Assistant (CNA) Staff E confirmed, there was
not a formal activity program set up for Resident #5 but we distract her with singing and puzzles. Licensed
Practical Nurse (LPN) Staff A who participated in the interview said, Nothing is scheduled but Resident #5
likes her baby doll and likes to sing.
On 7/15/21 at 12:45 p.m., Resident #5 observed in bed after lunch in hospital gown with television on.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105342
If continuation sheet
Page 7 of 7