Skip to main content

Inspection visit

Health inspection

VIVO HEALTHCARE UNIVERSITYCMS #1053661 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to provide treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices, by failing to provide dermatology consults as ordered for one (Resident #4) of four sampled residents. Residents Affected - Few The findings include: On 8/26/2024 at 11:44 am, Resident #4 was observed in her room with several areas of blotches (dark red in color) and scaly skin on the palm of her left hand. A blue plastic glove was covering her right hand. When questioned about her hands, Resident #4 stated, she had an unknown skin condition which affected both her hands. She stated that it was present upon her admission into the facility. She was getting a topical cream for it; however, she hadn't received it in some time. She did not know if it had been discontinued nor did she know the proper diagnosis. Resident #4 explained that the facility nurses had advised her that she needed to see a dermatologist, but she had not seen one yet. The condition was painful, and she wore the glove on her right hand to keep it moisturized. With the resident's permission the glove was removed. Multiple blotches (dark red in color), dry peeling, scaly skin and an open area to the palm of the resident's right hand were observed, along with redness and peeling to several of the fingers on her right hand. (Photographic evidence obtained) Review of Resident #4's medical record revealed an admission date of 2/3/2023. Her diagnoses included encephalopathy; acute respiratory failure with hypoxia; unspecified atrial fibrillation (Afib); other symptoms & signs involving cognitive functions and dependence on supplemental oxygen. Review of the quarterly minimum data set (MDS) assessment dated [DATE] revealed a brief interview for mental status (BIMS) score of 13 out of 15 possible points, indicating intact cognition for Resident #4. Review of the clinical skin assessment revealed Resident #4 was at risk for developing pressure ulcers however; no pressure ulcers were present. Treatments included: applications of ointments/medications other than to feet. Review of the resident's physician orders included: dermatology consult dated 4/15/2024, dermatology consult for reddened dry flaky skin to bilateral palms 8/25/2023, and weekly skin checks. Review of the most recent care plan revised on 8/15/2024 included: FOCUS At risk for alteration in skin integrity related to decreased mobility, GOAL The resident will have no alteration in skin integrity; INTERVENTION Preventative skin care with turning and positioning, pericare, lotions and other (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 105366 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105366 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/26/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Vivo Healthcare University 3648 University Blvd S Jacksonville, FL 32216 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 Level of Harm - Minimal harm or potential for actual harm interventions as ordered. FOCUS The resident has potential for pressure ulcer development related to impaired mobility, impaired cognition, GOAL The resident will have intact skin, free of redness, blisters or discoloration b/through review date INTERVENTION Administer medications as ordered. Monitor/document for side effects and effectiveness. Administer treatments as ordered and monitor for effectiveness. Monitor nutritional status. Serve diet as ordered, monitor intake and record. (Photographic evidence obtained) Residents Affected - Few On 8/26/2024 at 4:30 pm, an interview was conducted with Employee A, Registered Nurse (RN) who was familiar with Resident #4. She referred to her as a nice lady. She stated the resident had dermatitis to her hands and that she received an ointment for it. She stated the resident was waiting to see the dermatologist and added it was not getting any better. The resident wore gloves on her hands because they peel. When asked if the resident had seen a dermatologist at the facility, she stated, she was not sure if/when the resident had seen the dermatologist. She explained that a third-party dermatologist comes to the facility once a month to see residents and that Resident #4 had been referred to the provider. On 8/26/2024 at 4:49 pm, a follow up interview was conducted with Employee A, RN. She stated that she was not able to locate any dermatology visit notes for Resident #4. She confirmed there were orders for a dermatology consult on 8/25/2023 and also 4/15/2024. When asked about the resident's medication orders, she confirmed that Resident #4 had orders for, Clotrimazole antifungal cream 1%; Tacrolimus 0.1% external ointment and at one point in the past she received Prednisone. Employee A, RN, stated the orders had all ended. On 8/26/2024 at 5:21 pm, Employee A, RN returned with some orders for Resident #4. She confirmed the topical creams were only for a scheduled amount of time and not a standing order. She again confirmed they were not able to locate any of records of a dermatology visit for the resident. During an interview on 8/26/2024 at 5:24 pm with the Director of Nursing (DON), he stated he was not familiar with Resident #4. He confirmed that there was a third-party dermatologist who provided services to residents. He stated the last time the dermatologist was in the facility was on 8/20/2024. He reviewed the orders for Resident #4 and stated she had an order for a dermatology consult on 8/25/2023. He confirmed the resident was not seen on the 8/20/2024 visit nor was he able to locate any documentation that she was ever seen by a dermatologist. He stated the Social Service Director (SSD) typically adds the residents to the list for third party services and he would consult with the SSD regarding Resident #4. On 8/26/2024 at 6:12 pm, an interview was conducted with the Administrator and DON. They stated after consulting with the SSD they were unable to locate any documentation indicating Resident #4 had been seen by the dermatologist as ordered while she resided in the facility. . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105366 If continuation sheet Page 2 of 2

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0684GeneralS&S Dpotential for harm

    F684 - Quality of care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

FAQ · About this visit

Common questions about this visit

What happened during the August 26, 2024 survey of VIVO HEALTHCARE UNIVERSITY?

This was a inspection survey of VIVO HEALTHCARE UNIVERSITY on August 26, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at VIVO HEALTHCARE UNIVERSITY on August 26, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.